556 Voie De La Desserte, Saint-Constant, Quebec J5A 2S6, Canada
We are currently serving halal food in all our location, come check it out!
Youd think, after making an online order at 520pm youd have had at least the order started that by almost 645 pm ( almost an hour and half later) that they'd have at least STARTED the order. I'm still waiting for my order as I'm writing this, unbelievable. The owners should dk something about this appalling service and speed.
Excellent service by kishan
I ordered a box with a drink. When I got my food (which I paid 20$ for), my drink was missing and I had to ask for it. Then when I opened it, I realized theses incompetent workers didn't give me my ranch sauce. Now I'm pissed off and I gotta eat my chicken SAUCELESS 😡
Made an order , took well over 1:30 to arrive , even after calling to confirm (at about 45 min) I was told my order was on the way. Horrible service over all . Food is ordinary at best . First and last time for us.
After my order being confirmed 3 times and a 20 minute wait that I was not told about there was a mistake in my order. All they had to do was add the spices mayo. But instead the put in garbage and made me wait again for a new one. When I asked to be refunded along with getting my sandwich for compensation since by the time I got my food my family was finished and the poutine I was sharing was cold. The refused to give me the 5$ it cost for the sandwich. Then proceeded to argue with me and have me talk to a a manger over the phone who refused to satisfy a client for 5$. I don’t think it’s much
Cant get a meal out of that place , 3 times with uber .... no food ... drive thrue , 30 minutes without moving ... left to get food from McDonald ! Legit loosers , sorry but close the place ! Thank you
The fries were soggie gravy tasted past dated and Chicken was undercooked and filled with oil on top of the horrible treatment we were missing pieces that was paid for, the service was horrible , they are racist to natives and very rude , and when called to correct the situation I was told to hang on and then hung up on and now completely ignoring my call by picking up and hanging up ordered a 18 piece with 5 sides and was not given what I had paid for 72.97 is not worth any of that! 10 $ for two 2L
Food is consistent with the fast food level of expectations. I was accompanying family members and I was happy to discover that they had a plant based sandwich option. So we could enjoy a quick meal together. The interior is renewed, staff is friendly!
never again!! from Osties de crosseur, I took a vari barrel 10 pieces to my great surprise, 8 wings in the box with 2 thighs, half of which have disappeared! you eat them, they look like leftovers that have been cooked, with an aftertaste! over $75!! never again for me, this place is over!
Longgggg it s trying!!! 20 minutes and Im there 3rd car at the drive-thru!! Go to McDonalds they pass 20 cars since Ive been waiting haha unacceptable plus $15 for a sandwich and bottle of water haha flight
Always good service. The restaurant is really clean and the food is good!
I wanted a PFK... I know, not a healthy choice but... I said to myself today, I taste like a liver attack... But what a disappointment it was... when you order a barrel and that you expect this famous image of a well-breaded chicken with the colonels secret recipe and that you end up with a barrel of 10 pieces (I wasnt alone) which contains 8 drumsticks on 10 pieces with sporadic soft breading that falls off as you pick up your piece of chicken... For $90.00 and a guaranteed liver attack I must tell you that I am saddened.. What happened to quality control today? I would have been ashamed to serve customers this kind of barrel which in all transparency looked like a piece of shit. Well, its done... my stomach hurts and Im disgusted... Never again PFK Saint Constant lol
I get service from this store, but they make me wait a long time and they usually make customers wait a long time.
Really not good! Cold, chicken not crispy, sauce not tasty! $80 for an inedible meal!
Customer service will not respond to calls if you have an issue.
After several orders at this place I notice that these are the worst of the PFK, we order for the good sauce and for the breading of the chicken and this evening uncooked chicken, no breading and some items are missing. And obviously no one responds and takes care of the reviews here No follow-up from the owners of PFK.......
Bad service. Endless waiting.
The drive-thru service is mind-blowingly slow . And it s not better inside . More than 15 minutes just to place the order . Another 15 to receive it a sandwich and fries . Not even a meal for the family
Order at 12:27. Received at 12:51 Never coming here for lunch again!
Disorganized kitchen, endless waiting! More than an hour of waiting for PFK! Never again!
Its absolutely disgusting. The chicken pieces were poorly cooked, the skin was soft and everything was bathed in fat. The fries were old and inedible. Waiting 1 hour for dog food. Dont go there.
It should be closed, its not clean The employees have difficulty speaking French, at least some
Very slow drive-thru service, Ive been waiting for my lunch for 30 minutes already
Pleasant and courteous smiling staff. Clean place.
I received good service from the cashier, but the restaurant itself was extremely dirty, from the dining room to the toilets, first and last time I go to this restaurant
The worst service experience I have had. We waited 1 hour 15 minutes at the counter to receive our order. The chicken was undercooked and the skin was soggy and falling off the chicken. Disgusting. The employees were nice, they offered us drinks while we waited, but the fact that we waited 1 hour and 15 minutes is inexcusable. Never again KFC. I deleted the app, too angry.
I had excellent service, very friendly and smiling cashier. Very fast service, I received my 18 piece barrel in 5 minutes.
Never again on this one, food cold, very oily, no crust.
It is August 23, 9 p.m. I wait for 15 minutes in front of the cash register, no one comes. The girls saw me but didnt come and laughed loudly. A lady who was waiting impatiently told me that she had been waiting for 30 minutes. Its all well and good to put your restaurants brand new but where is the service? Finally all this so that I could go to McDonald s. In 5 minutes my order was ready
Quite expensive for chicken and long service
Very oily chicken Much too fat
Je suis très déçue du poulet a cette endroit. La marque de commerce de cette chaine est le poulet croustillant et malheureusement mon poulet avait une panure molle et les morceaux sont rendus bien plus petit et tellement gras. Le fond du baril était rempli de gras. Je vais à ville Lemoyne et là le poulet est croustillant. Le service était bien malgré tout.
Super nice staff, real good pfk!
The staff is very good! The kitchen a little long but otherwise everything is good!
Very disappointed with the customer service of the manager Naomie. I ordered a super croque that after taking a bite I noticed it wasnt cooked... it wasnt edible. I went back to the line, showed the sandwich and she told me its white so its ready... she argues with me with attitude to make fun of what I say . What a lack of respect, how can a person like her be a manager... especially I was on my lunch hour at work, so I had no interest in standing in line again to lie about cooking something that I I didnt even eat, frankly worse service. When I told her that she should improve her customer service, she even said to me I dont give a damn, go tell my superiors if you want, take your sandwich and eat it elsewhere. I often come to this kfc and besides I would like to emphasize the professionalism of Elyas, but now I will do without it. THANKS.
Greasy and soggy chicken fry I will never go there again. I was disgusted eating thoes chicken fry and the fries was way too much salt.
I dont know if there was a personnel problem during our last visit (no reason or justification given to customers...) but the service was endless for a fast food restaurant. More than 30 minutes for an order on site. Also, the quantity of fries in the meals is very very small...
The service at the cash register leaves a little to be desired but for the kitchen there is a lady who makes the chicken and it is extremely hot, tasty, fast service, well done to this lady for her fast service!...
The chicken has changed in the cut and the taste. KFC has a history of changing the product. I don t buy it any more!
Chicken not cook enough
Friday July 12, 2024 The kitchen was not clean the floor did not look like it had been swept for a while full of fries and pieces of chicken on the floor. They chatted and laughed while I waited at the counter. I had to cough to be served, I ordered a super croque trio, he gave me chicken, recooked popcorn, soggy fries, Im not talking about the sandwich. In addition, the dining room was not cleaned, the table was sticky and dirty. I had to go to the McDonalds to get professional service and fresh and, above all, edible food. I strongly advise against this pfk.
It does the job from time to time but its not as good as before
45 minutes wait before being served...
I went Saturday June 15. The screens were full (drive and lobby full) the 2 in the kitchen were chatting and were not at all productive! But Ashai? (More on the name) and Zack wow impeccable service, Zack tried to go as quickly as possible remained calm (despite his requests in the kitchen which remained unanswered ) Ashai took the orders and suggested the best quantity and price ratio. I took the time to congratulate them both because they were the only ones who really worked! Well done to you 2
Disgusting as it is room the tables are not cleaned, disabled parking is much too far the doors for disabled people do not work the manager she told me they cannot repair
No chicken left on Father s Day! We were told that after 1 hr in queue. No apologies nothing, just there is no chicken
Took 40minutes to get a two piece
An uncontrollable craving, Chicken was very hot out of the fryer, rarely what has been served to me for several years! Always a certain regret once having swallowed a few pieces. But once or twice a year max I come back!
I waited 45 minutes to order at the car, arrived at my house 7 minutes later to see a pile of fat on my chicken, the skin was coming off by itself in the bottom of the barrel, it was so soft as if it wasnt enough never cooked for me and to have exactly the same thing delivered
Its my fault for craving KFC in the first place! They messed up the order again. This time they forgot the fries altogether. Check your orders!
Kid-friendliness: Oui Food
2x per year is good. Made quite expensive for good chicken
Only KFC I enjoy!! The food is consistently great, service is excellent. Very happy with this restaurant!!
High price salad not as good as before it has changed color it is no longer radioactive green but white and less tasty.
The worst chicken you can eat Disgusting food Food
bad service,
Ive never gone to curbside ordering without it taking less than 20 minutes. A little ironic when the goal is to stay in your tank to quickly decamp... The other one took me 10 minutes to receive a fries (made cold) with a pepsi. How many people in line? Zero lol a real joke
There was no white in the barrel. We were told that the white one was not ready unless we bought another one. We notified and asked the manager who never showed up to speak to us. In addition, the chicken was undercooked and slimy. The restaurant was one of the best and now finished, this was the 2nd time in line. Were never going to go there again...
No fries, no dip, no large macaroni salad and no flexibility to compensate for the items missing from our $40 order. The manager never showed up even after asking to speak with him and we were the only customers in the restaurant. Big lack of professionalism.
The service seems to want to improve, but Im still missing something in my order., instead of having to spend another 20 minutes in the cart to pick up whats missing, I live with it., in the long run you owe me a whole cursed feast...
The dining room has been redone and Im starting everyone to go see the new facilities
Order error always check your bag because it is often wrong
Visited yesterday 1 2pcs and 2-3pcs price $46.00 the three mixes were 1 thigh and 2 pcs wings very little for the price so THIS WILL BE MY LAST VISIT TO KFC
The food was good pfk its pfk....not disappointed....the restaurant was clean...good service but no atmosphere and decor
Good food and service, crisss that its freezing in the winter there, no heating
Awful food never going back again
Not a good branch, gives chicken full of oil, and many pieces are very small and contains just skin. I do not recommend to buy from this branch.
This place needs to increase the temperature of the dining area, it was cold doing it this way, which shows that they can serve semi warm food that feels like it is hot Tonight was a nightmare, the staff was completely incompetent in doing a good job. The main server was utter rude, she was completely unprofessional in away of trying to instigate full-fledged argument all the while just smiling and laughing. Another KFC that should close its doors
Very smiling and friendly cashier
Very expensive! plus combo does not include the famous pfk sauce and you will have to pay $2 extra. The taste of the sauce is much less tasty and the poutine cheese is cold and frozen. I am disappointed with the quality but the service was still fast.
Wait more than 40 min.. to receive chicken already broken and cold
Very good service
Great customer service, tasty chicken.
Terrible service. The manager made a mistake in the order and gave me an attitude as if I was wrong! It s just popcorn chicken! Well yes, I paid for the chicken, I would like to have it!!! Imagine the quality of training for young employees. Sad to see.
The best crispy hot fried chicken I ever have!!!! Hope they keep it in their menu! And maintain the exact same quality!!! Food
Service is terribly long and food not always hot!
Good food and good service
Didnt enjoy the meal, very disappointed.
Service was perfect, polite and efficient but the food was not eatable
Service supposed to be open until 11 p.m., but no service after 10:30 p.m. on Friday evening. Very disappointing, especially after driving 20 minutes to get there.
Best KFC everr!!
Long wait before being served. When we finally get our meal, the chicken is soaked in oil and the skin is all molasses. The hot outside temperature contrasts greatly with the air conditioning which is much too cold! I have also heard several complaints from other customers to this effect. Impossible to eat outside to warm up since no table is available :(
Its been a long time since I ate PFK the last time I ate it I said it was the last time because it was too fatty I didnt eat here in Sainte Catherine I the impression of eating my PFK like when I was young, it is really good
Its PFK.
Good service and excellent food
Im not really crazy about KFC so I only go here when the wife is craving it. But my experience with this specific KFC wasn t like many of my past experiences with this fast food chain. First and foremost Zachary who worked the cash was extremely helpful because I had a fairly poor understanding of the menu and he made sure I got the most bang for my buck. I was taking my time but he made sure I was comfortable with what I was ordering and not rushing me out the door. My only complaint about the food is the fries werent absolutely fresh but aside from that there wasn t really much else to gripe about. The interior of the store could use a bit of a facelift but it being a spot with not much foot traffic and it being a more of a drive thru focused spot maybe also an upgrade to the drive thru would do this location some good. Overall a great experience was had and Zachary is the star of this location.
The cashier Xavir gave us excellent service But I would say that now the chicken is fatter than in the past
Drove 2 hours out of my way to go to kfc 430 pm Saturday we want white meat and they told us they have no white meat we said we can wait 30 mins they reply we have no white meat I give up on this restaurant dont wast your time here !!!!!
I have been looking to buy KFC for a while nothing like a craving for food LOL. I stopped here and decided to give it a try. Chicken was fresh, spicy wings also. New French fries were excellent. Staff very friendly and efficient. Place looked clean. I was very satisfied.
Disgusting! very poor quality of food. Dont buy here. I received my order very greasy, burnt and with excessively salty areas. Very badly.
One of the best PFK Ive eaten. For juicy not dry and crispy. Fast service and with a smile
The WORST kfc ever!!!! They NEVER have most of the food items on the menu. I ll never go back there. My recommendation for them is to close this KFC store and never reopen!!!
It just cost me $80 for a barrel of 14 pieces and I had no crispy skin, all of them were wet, the fries super small...popcorn chicken for 7.99 a real joke. Really frustrating. Plus over 30 minutes of waiting. Really disappointed and frustrated to be stuffed so stiff. Plus the employees are stupid and eat chicken while we wait like cellars. Never again will you have my money
It was so long that I fell asleep in the drive-thru
I went to the drive-thru on a Thursday around 6 p.m. There was only one vehicle in front of me. The lady who answered me was very nice and answered my questions well since the control panels lacked lighting (they are under renovation). All in all, I waited about 10-15 minutes. Everything was there in my order, it was hot and everything was perfect. A great experience considering the comments I had read.
- Card payment does not work - The application does not work - The cashiers do not cooperate - Long waits Basically, go to another restaurant nearby.
It s a couple times I ordered the bucket combo, it s very greasy, not appealing and the chicken falls appart because it s to greasy!
This is being turned aside because they dont want to make any more chicken by closing time ..we went at 7:00 p.m. while it closes at 9:00 p.m. . Not acceptable customer service in my opinion! Thank you and see you never again!
The drive-thru is great, very good service!
Wow where do I begin? Dry old chicken re-fried, corn not seasoned at all. delivery box re-used with stain of melted cheese and ketchup with my order . This staff needs to be replaced and they clearly cut corners or dont care about the job.
Waited 45min at the drive-thru
Fast and courteous service. Food always hot and order always complete, great service.
I have never seen a PFK so poorly organized, the cashier was lost, that just doesnt make sense!! In addition, the undercooked chicken with its soft skin is really disgusting, the senior managers of PFK should go take a look!
The colonel must not be proud of what your restaurant chain has achieved in Canada...its expensive...heat maintained in the lamp for hours, its soft, disgusting. The mrx are made so small and cut the white into so many parts that we dont even know which parts it is anymore.. The chain in the USA beats you to the punch, do your homework because seeing the opinions from everywhere you are on a downward slope..........
Yum
Very very good. The chicken hasnt changed.
Understaffed, although they are doing everything they can. Staff with their coats on their backs rather than their uniforms.
Its a shame there are no big personal improvements missing I cleaned the tables picked up some cabarets there was a lack of white chicken and even the brown one had a 25 min wait so I just had brown chicken at the same price and now there are only small pieces the sauce is never the same be too liquid be too pepper be too thick!! But from the PFK its from the PFK I went back the same!!
I have been at this restaurant with my boyfriend since 8:20, mind you there is no one here but me..! I ordered a specific box one minute they do not have certain items ok fine. Then they said they didn t have the sauce for the burger ..! Ok really u guys close at nine ..! Then they can not switch certain items because they ran out and closing soon because the manager won t allow..! But the food that isn t served is to be shot away right..! Then they can not give the box I want because they have to use a specific chicken patty ..! WORST PLACE TO COME AND EAT PFK ..!
I use to buy there , Its usually slow tasting average or not too bad, today was the worst order ever. It was salty at a point. I put 40$ in the trash. Better go to Brossard next time. KFC shoul really change the management
Impeccable service from Jérémie, pleasantly good. I advise you to bring your children and your parents there.
Its okay, from time to time
Worst pfk ever.. overly salted, greasy chicken pieces and burger tasted awful with expired oil it seems. The type of unhealthy fast food you really want to avoid for health reasons.
Edit: went back expecting the same crunchy delicious chicken and it was back to being soggy. I guess it was a one time thing Finally!!! I finally had crispy delicious chicken. Please keep the cook and recipe as is I honestly can t even Remember having KFC chicken this good in years.
Great service and the chicken was yummy! Merci!
It cost us over $40.00 for 6 pieces....the most disgusting things I have ever eaten, it tasted like old oil, possibly reheated leftovers, the chicken skin was in the bottom of the barrel, it was the 2nd and last chance that I gave them...for us its over PFK St-Constant...we want to encourage businesses in our area...but not at any price! too bad for them, another dissatisfied customer!!! nb:/I wanted to give 0 stars but I didnt have the option!!!
If you are taking your order drive through bring your pillow with you, you gonna wait forever
fast and friendly team but the restaurant needs some renovation
This was my first visit to this particular PFK in St. Constant. I could tell you one thing for sure, I WILL NEVER GO BACK THERE !! I have never, ever tasted such greasy chicken. The grease oozed out from the chicken right through the box and onto the table, leaving quite a bit of grease on.the table. The skin of the chicken was soggy with grease I have been to other PFK and the chicken was excellent. As a rule, I love the coating on.the skin and the crunch of the skin. But not this time. I would not recommend this particular PFK to anybody !!!
Service too long
I dont understand how this restaurant chain manages to survive. Its not what it once was... RIP KFC!
2inch x 2inch of napkin lol!!!!
Ordered 18 mrcx and received 12 mrcx delivered with extra chicken popcorn.... KFC refused to correct their mistake despite the opportunity to do so. Very dissatisfied with their management and attitude. To avoid. Order something else.
Today no chicken in a chicken store wow well done champion
Everthing was fresh. But missing my salades and my pop-corn chicken.
The chicken is sometimes overcooked or undercooked and it turns out the sauce 1 time out of 10
Nothing remained
food is good, super slow service
Very good drive-thru service
Was there today & the chicken was really good What I loved the most today, is the great service I got from young gentleman called Benoît. Benoît was professional, helpful & friendly. We should have more employees like Benoît.
Here is slow food restaurant! Not fast food! I had to wait an hour for 2 chicken sandwich and fries.
Really disappointed with my first experience, I really dont suggest it!!
The diarrhea
Seems dirty, ridicously slow service, and missing basic ingredients
Fries if you like
I waited 30 mins at the drive-through, including 10 mins in front of the mic. Since nobody was taking my order, I went to the window and she started to give me attitude and told me that its not her problem and I should wait next time. After eating the food, I got sick. Never going there again.
Very dirty kitchen but the chicken is good... but the prices are way too expensive
We placed a PFK order for over $75 for 3 Uber Eats delivery meals. Once the order was received we realized that a complete meal box was missing. So we decided to call the Saint-Constant branch where we had ordered, the staff were arrogant, telling us that they remembered putting the sandwich in the bag several times when clearly it was not not there The manager himself with his attitude did not offer any solution to the problem, he even passed the phone to his colleague Maomi because he did not want to deal with the problem wow! what a lack of professionalism. Another employee persisted with us about OUR own order, saying she had packed the sandwich with poutine, even though we had never ordered poutine seriously, big lack of professionalism and solution. Customer service training should be offered to all employees, especially the manager. I REALLY DO NOT RECOMMEND!
Review for Koreans: KFC tastes exactly the same. Everyone working speaks English well and is friendly.
Good fast Parking: Prea du restaurant 100 places Wheelchair accessibility: Double doors
Lack of staff....are all at Domino Pizza. Hahaha
worst experience you pay $20 for a meal that contains fries, chicken fries and when you ask for mayo they ask you to pay extra for the mayo
Fast and friendly service
Vegetarian burger with pfk breading but unfortunately, this burger was excellent in its beginnings and is becoming more and more disgusting. It is no longer digestible. Sad. I was very happy but not anymore. Vegetarian options: Not digestible for the veggie burger
Recently went there and had a super delicious chicken
Overall good experience
Always as good and fatty, lukewarm/cold food, very long service, for us once every 2-3 years is enough
Good quick service. Food is a little too oily.
Brutally slow
Slowest group of workers in any restaurant
Parking: All the parking you need. Food
Good service, fast and delicious, always fresh!!!
I bought a trio of popcorns and the popcorn chicken was missing, well done, this is the second time we bought it and something was missing
Chicken and other foods, to bring or on site. Fast food.
Very bad service, we did not receive 3/4 of the order. No way to speak to an employee, called multiple times and no response.
After more than 45 minutes at the wheel service, more than 4 vehicles reversed to leave, (it was not better directly inside) the service is so slow A complete closure would be preferable to terrible service!!!!!
Its not even chicken... you should have seen my face when I learned that I ate a timinous
Oil dripping from the chicken, too greasy made me get sick.