Restaurant et bar St-Hubert in Saint-Eustache

Second time ordering at the counter for take-out and twice errors in the order the girl at the counter doesnt really seem interested in working

Order online at 4:30 p.m. for delivery at 6:15 p.m. 6:30 p.m. the status of my order is still in preparation. My card was charged though.

Excellent service from my waitress Laurie. A real ray of sunshine that lights up our evening. Service as excellent as the food I am speechless, after tasting a wonderful chicken thigh accompanied by crispy sweet potato cooked to perfection. Thank you for your beautiful work.

What could be more frustrating and disappointing when you learn that you have to fast for 24 hours in addition to being hospitalized, want to order at 8:30 p.m. (closed at 9:00 p.m.) and be told sorry the restaurant has decided to stop these delivery earlier this evening. And it s not that we re far away . Ishhhh that customer service has changed over the years.

Ordering at 6 p.m. sharp, called back at 7:25 p.m. to find out where my order was, transferred me to customer service and were told that my order was the next one on the list to leave the restaurant...I complained to the person that I would eat 2 hours later when taking my order he offers me $5 off my next order he sees that I am not satisfied and tells me I can go up to $10 max .. seriously $10 for an order of $70 after 2 hours of waiting I said perfect but in all honesty I just wouldnt recommend it there anymore

I placed an order online, and it arrived an hour late. In addition, the order was incomplete! They came back to deliver the rest, but the second time they made a mistake again I got the order in 3 different times. No resolution of the problem!! I was called two days after the incident to inform me that there would be no refund. Im only being offered a 50% discount on my next order!

$80 for 1h30 wait

What bad service, 1h30 late, no discount, it arrives cold, I never order it, Benny here I am!!!

Fast service and hot meal. On the other hand, the sauce that accompanies the raised sides was cold in the small pot next to it. The coleslaw is still so good. For the price its still expensive

je suis très très déçu de ma dernière livraison commander brochette poulet reçu léquivalent dune mini brochette de souvlaki pas de riz ni légumes ces pathétique et inacceptable ils mont donner des filets des poulet pour compenser sans mavertir de la situation je nest pas de mots pour exprimer comment je trouve cette commande inacceptable .

The chicken was very pink and the coleslaws were not good the traditional smelled and tasted sour and the creamy tasted like if the salad had gone bad. I dont think I will order from them again.

Its good

30 minute wait at the drive-thru without exaggeration and he apologizes by offering me a free dessert never could he

Still delicious!!...

The St-Hubert restaurant offers excellent service with quality dishes and generous products.

Saturday June 29, 2024 we were at the restaurant the chicken no longer tastes like it used to the fries not hot vegetables not cooked enough and for dessert we wanted the strawberry short cake there was none left so we wanted the mille-feuille and the waitress tells us sorry the pastries are frozen you have to wait for the pastries to thaw it will take an hour or you can take it home very disappointed with this restaurant in St Eustache too bad a serious administration problem

Nous avons passer une commande pour une livraison à 19h13. Nous avons appelé à 20h00 pour demander ou en était notre commande et il nous on affirmer ne pas avoir de commande pour nous. Donc on a laisser faire. Et bien ils sont arrivés à 21h43, le restaurant était fermée! Si je pourrais donner un gros 0, je le ferais. 3 heures plus tard, franchement!!!

Food was very good nice place

We went yesterday Sunday July 21, we ordered 2 club sandwiches The problem is that the salad in our 2 clubs was rotten. Really disgusting. We asked for the manager, but we only had one waitress she gave us 15%, can you believe that. Very disappointed I will not go back there. (St Eustache)

I ordered at 4:30 p.m. for delivery to be made by 6 p.m. like the system St-Hubert suggests it. I received my order at 6:45 p.m., in addition to being 45 minutes late, it was cold, far fewer fries than normal and very dry. RECOMMENDATION: NEVER ORDER IN ADVANCE

This review is for the takeaway counter: I went to the drive-thru at 6:30 p.m., after 5 minutes of waiting at the microphone, I entered the take-out counter. Upon entering, 2 employees are taking inventory of the beverage fridge and one of the 2 has the drive-thru microphone in her back jeans pocket. After ordering, I notice that the girl who took my order leaves the refrigerator doors behind her wide open, probably so she doesnt have to reopen them. Not sure if it s good for the content

Hello, on Fathers Day, family dinner, I was served a St-Hubert poutine for the first time, the sauce is too vinegary and much too present, in fact, its disgusting so I ask the waitress if I can swap for a regular poutine, 1st time Ive done this at a restaurant, Im not picky, she tells me Ill have to pay for both!!!!!! What, $50 for poutine, it s fries and gravy, so disappointed with the service and their policy, it s not a steak, I can t believe it yet! Never seen this anywhere!

Great service from Maxime. Best server in town!

I will start with two positive points. The first is that the Server was very professional. The second is that the place is very pretty from the inside but the most important is not there (I explain) I ordered chicken Peri peri version,, the waiter Mamène, the chicken which was not cooked from the inside, I made the remark, the cook inside who took care of the chicken did not remedy my remark he did not correct the poor cooking (its what the Server communicated to me, despite passing my voice to the staff,) I cannot eat chicken that is not cooked and the blood is still circulating inside. I find this to be an inappropriate gesture and a lack of professionalism. in terms of cooking and the gastronomic preparation of the chicken it did not smell good and the meat was not cooked. I dont think Ill ever come back to this restaurant again. , I ordered a steak at the same time, the steak looks like a Michelin tire :( anyway

Honestly, Im fascinated by who thought this was the optimal way to present a chicken skewer. Is this a joke? Not edible either

Good service and delicious!

I like their trays with roast chicken.... you should be careful with the spicy wings, because they are very spicy and if you dont like it, it could be a non-positive experience. But if you ask for them without spicy, without great. The service is always very good wherever you go.

Great atmosphere good service quickly served food pleasant time

Kid-friendliness: Excellent service !! Food

Good

Why does it always take so long at the drive-thru when you place your order online? Each time I am given an estimate, I arrive 10 minutes later and despite this I have to wait several long minutes...

Very good chicken, especially the piri-piri which I like. I often take out and the last time in the dining room, it was good but some benches were particularly worn, I was surprised because the restaurant is beautiful and clean overall.

We missed the holiday feast! Too bad the quantities are limited to a few days before Christmas. We stayed and enjoyed our meal from the regular menu accompanied by a good beer.

Always great service. Bar section. THANKS. I just find that the price of lunches has become expensive.

Really good but Friday service is always a problem girls like oceprefers stupid than working

Cold ribs and lack of flavor.

Strong team!!

The cashiers must be high on Xanax to be slow as they are.

Very good and very good service

Regular St-Hubert, with awesome service though.

Overcooked chicken fingers.

Nice welcome at least that Our server mix stiff very long service, mix in all the bills. Prefer to speak with this colleague instead of coming to serve. We were the ones who served the table. Very disappointed with our evening at your restaurant

1h45 wait for delivery, long live Uber

Wowwww

Always good service.

Very well served portions have improved

The food is good, but get in line from the drive-thru at 6:36 p.m. I got my order at 7:09 p.m. 33 minutes... THIRTY THREE MINUTES! Is this a joke?! And no spoon for my soup, but one fork too many and a completely useless knife for example. A real joke!

As a Montrealer, we have eaten at several St-Hubert locations. This is BY FAR the best St-Hubert in the city. They are generous with their portions, the fries here are juste better than at other St-Hubert locations and service is fast.

Its good because its gluten-free but the service was lennnnnnnnnnt!!! Dietary restrictions: There is gluten-free cuisine.

Ribs are the best ever!

Very fatty chicken Quick service But the 2 waitresses at lunch March 25 Rotten very high price

Very good

Waited 1h30 for delivery. We called around 1 a.m. telling us that the delivery man was on his way, while after 1h30 the delivery man called to say he was leaving the restaurant... Ridiculously long, worst service!!

Music too loud, ground service......stupid, we disturb them....in short, go elsewhere

Disservice. Waitress drops sauce on a customer, doesnt even apologize. Fried chicken: two pieces out of three completely dry. We ask the waiter to level the two tables, he does not come back. No teaspoon available throughout the restaurant to eat dessert which, we agree, is not cheap. Last time in St-Eustache.

Disappointed.

Karine and Manon offer us excellent service which makes us want to come back every day

Kid-friendliness: Super like vers much Food

Very good service and a very dynamic team!

My waitress Karine is the best

Great place!!!

We like coming to dine here once a month with the kids. We purposely come for the kids as they enjoy the popsicle ice cream for dessert. However, very disappointing how they dont seem to have any more than 50% of the time.

New decor I liked

Very good service

way too expensive for frozen fried chicken.

The new Le Bol dish is excellent. Like everywhere, a little expensive but its worth the trip. THANKS

A little disappointed yesterday with our order. Firstly, it is impossible to pay by card online. Breast and fries, excellent as usual, nothing to say. Crispy chicken rap, disappointed (small rap with only two chicken fingers, very few fries for $18.... you have to rewatch this dish cat sorry to say it but the crispy chicken rap from McDonalds is much better and bigger. ) The rap we received yesterday was botched. The delivery and the delivery man were perfect.

Lousy service!! I went there Saturday July 8 for dinner and several things on the menu were not available, we were told that they were out of stock. For the rest we were told that it would take between 30-60 minutes to get our meal even though we were almost the only ones in the restaurant. And when we ask questions about all that the waitress always gives us the same answer which is: I dont know why!! One thing I know in t-k is that I wont go back there again!!

First time in the restaurant, I was picturing it to be more like a fast food place. It turned out to be very nice inside, good decor and furniture. The place was clean, and service was exceptional. Just wish they would have a regular hamburger.

Very beautiful St-Hubert. Courteous and reasonably fast service. I went back to my childhood with the new ANIMAL CROQUETTE poutine! yum. It was delicious

We had to ask for menus in French.

Clean and fast service

The food is good, we like to go there at least once a month. However there is a recurring problem with flies, every time we go there we get attacked by flies, even if I mentioned it a few times to the waiter, it doesnt change anything. Unfortunately its been recurring... for 2 years.

Being billed twice, requesting verification for 2 months, to Mr. McNeil, filing a complaint at head office to have it resolved, no return call and follow-up from the branch, only to be reimbursed no excuses or anything! And on top of that, receiving a call from a certain Louis Philippe to reproach you for having filed a complaint and hanging up the line on you??? Wow... quite a customer service, for $25 seriously!!! St-Hubert at the head office no problems, but St-Eustache it s over!!! And check your invoices!

Super!

Fast delivery and delicious meal THANKS

Atmosphere at this restaurant is great but the food doesnt match. Glorified fast food chicken. They had the lobster special up but then said it was over when we were seated - bad practice.

Uncooked vegetables, glass of water asked for missing and coleslaw coarsely chopped and not edible.

Need to make reservation. Place is always pack.

I havent eaten St Hubert for about 10 years because it was very disappointing at the time. Today I had a bowl of piri piri and skewer delivered for my wife and we were surprised by the meal, the taste was there, the size was good I will order again before 10 years for sure

Fast and courteous service! Good meal. THANKS!

well without more I saw the manager very special as usual Bermuda shorts and waitresses in jeans and no smile...

Really enjoyed the service and the meals were very generous. Very very satisfied. Until next time

Very bad experience, I was charged a breast that I never ordered and they never wanted to reimburse me, I had to file a complaint at the head office and even then I am still in an obstacle course to have 20$ We feel like we are stealing and have a very bitter taste about this whole situation.

Excellent service from our waitress

Systematic error on EVERY ORDER. Even if you bring together Tim Hortons McDonalds A&W and all the rest of Saint-Eustache in its entirety, I dont think you could be as lost as the rest of them in life!!! IMPOSSIBLE

Thanks to Patrick Galarneau and his team for celebrating our wedding anniversary! Have a nice evening.

Heartwarming welcome! Very good service! Excellent food. A special thank you to the new manager! Very nice evening, thank you!

I went to this restaurant on Saturday October 21, 2023 from 6 p.m. Avoided this Saint-Hubert at all costs! Changed your plans! Read my comment you will understand A simply mediocre restaurant, mediocre service with partially good food. A Mixed bathroom? What is that? Are we imposing the mix at this point? Long live respect damn it We were in a group, the main waitress did what she had to do, but probably due to a catastrophic lack of organization and professionalism, the role of the waitress as well as her team did not know how to act properly in the face of the situation. They often went to the wrong table to serve them. At the end of my meal, I had to take care of moving the dirty vessel and putting it on a clean table because I was overwhelmed with it and no one came to pick it up after 30 minutes of waiting. Often one of the waitresses would walk by and literally ignore the fact that the table was invaded by our empty plates. For food, it cost me twice as much as when I went to 3 Brasseurs during OktoberFest. I say that because when I received my plate of whole ribs, I found the meat not tender enough and a lack of presence of Saint-Hubert rib sauce. I remember during the summer cooking frozen Saint-Hubert ribs in my BBQ and it was 3 times better than at the restaurant. This restaurant is extremely pitiful, the food is pitiful and extremely pretentious for its price with completely absent service. Lets not talk about Drinks, Moscow Mule without ginger.... the worst shame! You might as well mix water with Vodka, no difference! If I am given the fact that there is a shortage of employees, it might be time to change the administration that manages this restaurant. Hire serious and competent people or give a salary worthy of this restaurant which costs a lot of money. This Saint-Hubert is a shame, a disaster in the world of restaurants, one of the worst restaurants I have visited to date. Just dont go there, Mcdonalds food is so much better quality its pathetic When I go to a restaurant where it costs me $145, I expect impeccable service, impeccable food and above all a drink that respects its ingredients, especially for the Moscow Mule, one of the most popular drinks. easier to do.

Good service, relaxed atmosphere, fresh food...

85min for a cold complement order. Very disappointing service,

I made a comment a few weeks ago that I was unhappy with my meal and my chicken was not cooked properly even though I asked to put it on the grill, I was contacted by the owner who apologized to me and that he would have a small meeting with his employees, I really appreciated the gesture. I returned there on October 28 and my meal was excellent, hoping it will stay that way for the future.

I was looking for chicken in my club sandwich. The person who welcomed us stupidly answered the question if there was disinfectant, we didnt go to the toilet anymore. Its over, I wont go back to this place

I took 2 specials...$8.70...at the car order....GREAT SERVICE..

Service number 1 wow just too wow for the service but the food without stuffing the sauce tasted like spoiled product like leftover sauce from last week. Double soft fries! I dont even dare eat the coleslaw.

Rarely disappointed!

Great discovery with the new St-hubert poke bowl. Its still chicken but it was very good. The atmosphere was calm on Friday evening and the lady who served me, although shy, was friendly. The place was very clean.

Amélie provides poor service while belittling her work teammates.

Ajd, 28 Nov 23, we went to eat, a smell of sewage invaded us, we changed places. We wont go back there again. Its a cold atmosphere. ~~~~~~~~~~~~~~~~~~~~~~~~ It has been reopened since May 8, 18... they have renovated everything, its beautiful and still good as usual. Prices are also going up!!! Wheelchair accessibility: Automatic doors.

Its not too complicated. I was alone and I ate a white meat hot chicken with a diet cola. The meat was clearly overcooked. Very little hot chicken sauce on the bread. The cola was flat flat flat. No bubbles came out of the cola liquid. In terms of service, the configuration of the bar room means that the waitress is generally at the end of the room and I was seated at the other end. No offer to renew the salad or even for the soda. A customer sat near me who kept talking to understand her for the entire time I was there. She was stunning!! Waiting to pay by credit card. The worst Saint-Hubert I have visited in the province. Very disappointing. Parking: Its very good. Very easy to park.

Parking: Large parking lot. Kid-friendliness: There is a games room designed for children.

Very good service Parking: Beautiful location

Vegetarian options: Faux poulet :D Food

A nice staff holiday lunch, good service, good food. Apparently it becomes a hot-spot on Thursday nights, I cant confirm that. So Ive been told though...

Good food good service

This serving reheated food in the dining room wow not edible and having a waitress who asks you after 5 minutes is it your taste . You will never see me again

It was very good

too salty

Good service disappointed on the roll and the price

The room is grandiose and beautiful but the service is not up to par! No more for the food I ordered General Tao I left it as is!!

Courteous and fast service - we would be in a hurry. Delicious ribs.

What a disappointment again !! In the past 2 years this place it has been a hit or miss . The only reason why we really go here is because our little daughters enjoys the chicken animal meal. My husband usually likes it more than me . We buy the chicken breast meals and we pick up our food through the drive through. Tonight the food was so awful that I would have brought it back . The chicken was super extra dry , greyish brownish color and dark grey bones. Tasted atleast 3 days in the fridge (yes I unfortunately know that taste ) The gravy was really thick and extremely salty, again tasted like it was cooked 2, 3 times ?? Very disgusting The fries were finally cooked tonight but we only received a few .. the coleslaw tasted like old cabbage , such a sour taste . I suggest b4 serving cabbage someone should test it out first because rotten cabbage taste extremely bad .Even my daughters wrapped cookie was stale . This will be the last time we ever go to any Saint Hubert ever again as I never want to ever experience such nastiness ever again in my life .I am an extremely clean person and the food made me spit in my plate and brush my teeth right away . Even my dog doesnt want it . What a disaster . Thanks.

I loved my dining room experience. Our waitress was very friendly and cheerful. We had a pleasant evening.

Excellent service at the bar at lunchtime!! Very fast service

Excellent service restaurant bar the food was very good and hot

Super good service and great atmosphere!!!!!

Courteous service

Friendly and fast service. Strawberry salad, delicious!

Parking: Prise de charge

The fish and chips had too many fries

Excellent service and very friendly waitress

Wow the renovations we havent been here since before the pandemic, this restaurant was one of our favorite restaurants before moving to another region. On a Saturday pm no customers in the Bar section.. We were surprised to learn that now the restaurant closes at 9:00 p.m. every evening due to lack of staff.. Honestly it hurts

Only one hour left to receive our dishes

Cold rise side, slow service, due to the kitchen. Children love the pet stores and the room with the tablets

Draft beer served at perfect temperature, VERY clean, food was good and served with smiles. Parking: Lots of free parking

Always a good meal and a nice atmosphere

The welcoming waitresses, very good service Vegetarian options: Several meal choices Parking: Plenty of parking space Kid-friendliness: Nice childrens menu

Great food, and very friendly staff.

Meal not very hot for a vol au vent the fries were cold and tasted like the freezer

The ambiance could be a little better, but its generally good

Excellent service!

Great dinner with my friend! The waitress Monique was friendly.

Always the fried chicken meal With honey sauce falls into a box

The childrens playroom is sad. We are doing everything to keep children away from screens in 2022 and take away all your toys and put in screens. Cheap and slow tablets. I dont know what it cost you to replace physical games with that but it wasnt worth it.

Excellent service, eat in large quantities.

Very slow service

2 orders in 2 weeks and 2 errors!!! Receive 1/2 raised side for the price of a full one and last week really pocketable plate!!!

nice clean place and good fast service

We ordered two meals. For one it was a grilled chicken wrap without cheese or mayonnaise. The St-Hubert was wrong twice (crispy chicken). My partner cannot eat crispy chicken due to an intolerance. Last time the wrap was grilled chicken with milk and mayonnaise. She is pregnant (so no mayo) and lactose intolerant. The manager called me to offer me less compensation than the meal + taxes + delivery costs for her meal. After negotiating this for a reasonable price (meals and taxes). It only indicates that it offered a credit and not a refund, which is unacceptable in my opinion. The result is that my partner did not eat her meal and I have to call my credit card issuer or the consumer protection office.

Self order White meat club sandwiches, Made at home chicken lettuce tomato but no beacon. Parking: Many place no problem on that side

We ordered online at 4:00 p.m. for 5:30 p.m. at 6:00 p.m. we still had nothing received. After a call we were told that the order was on its way. at 6:30 p.m. the delivery man arrives empty-handed. He had given our order to someone else?? The delivery person tells us to call customer service? After several persistence at 7:00 p.m. someone informed us that a new order would be sent to us. At that time we had already eaten something else. Since then, after several calls, we have been unable to get our $66 refunded (TIP INCLUDED) for a meal that we never received. He mentions not making a refund only a gift card, seriously in 2022. Honestly for the moment the last place where we want to eat and well at this place.

Super good service! We were last minute and 8 people for a family dinner, we found a place in a conference room to allow us to have a family dinner even though the restaurant was full! 5 stars for the service and 5 stars for the meal which was excellent! Thank you for everything

We had dinner there about 3 weeks ago. We arrived around 4:30 p.m. and ordered the holiday feast. The meal was very good with the exception of the dessert. We received two pieces of completely frozen log. At the time, we thought it was an ice cream log, but we still had our doubts because it still had the texture of a cake, but today we we figured it out by ordering again from another branch this time and the log turned out to be tasty. For the price that this feast is rendered, it seems to me that the experience must be better for the next time or for the next customers.