McDonald's in Saint-Eustache

90 Bd Arthur-Sauvé, Saint-Eustache, QC J7R 2H7, Canada

★★★☆☆
(2232 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
90 Bd Arthur-Sauvé, Saint-Eustache, QC J7R 2H7, Canada
Plus Code
H465+JH Saint-Eustache, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
Delivery Drive-through On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.2
★★★☆☆
2232 reviews

Most Mentioned

order (132) cold (31) employe (23) big mac (23) games (14) poutine (12) error (9) work (9) trio (7) muffin (7)
5 stars
600
4 stars
508
3 stars
436
2 stars
193
1 stars
495
★★
November 20, 2024

Every wednesday I pick my kids at school and go to this mcdonald on my way home, over the last 4 weeks (4 orders in total) I have had missing items in 3 orders, and off course I only notice it when I get home. When you have order for many people I can understand there could be a mix up, when it’s 3 burgers and 3 cookies, no fries and no drinks how can you mess up the order!?!

October 6, 2024

How you permit yourselves to place a verified stamp on the bill and be missing half the order is completely mind blowing. No other restaurant would get away with the complete lack of quality control in this restaurant. Last time.

September 13, 2024

Im gonna leave this review as an ex-employee, very bad management and communication and nothing is done to fix the problems in the back, if you're wondering why you're waiting so long for your food or why some things may be missing, it all goes down to severe lack of competence and leadership. The crew members are just suffering because of how bad things run overall.

August 29, 2024

To sum up most of the reviews and my own; There are mistakes in your orders often, The food is often cold or wrong, The staff is mean and doesn't speak english often or ignores english speakers. A lot of the staff changed to employees who are slow, don't speak english nor french and it is ruining this restaurent

July 7, 2024

I am so disappointed with this store. I originally chose the grilled chicken burger. A simple set meal cost 19, which contained a beef burger. When I took the burger to confirm with the staff, they told me that it was chicken. The poutine sauce that came with the set meal was almost gone, so I had to eat it as fries. If McDonald's treats customers like this now, I believe I will never come to this store again.

★★★★★
June 27, 2023

Was there Sunday 25 at abt 11h. Very clean and cozy. Quick eat-in service. One of the best McD I've been to.

June 10, 2019

Never ordered from there. They get the orders wrong or just forget what's really supposed to be there. Example Take a look at these pictures that's just a part of what can tell you. Better yet 1hr15mins late or when you say no ketchup they put extra take a look at an example I could put more pictures but am sure you all know where am coming from right. As of today NO MORE MACDONALDS taking all my points out and that's it.

April 19, 2018

Its McD. Ordered cheeseburger with no ketchup, extra mustard, extra onions, extra pickles... See photo to see what I got. Hence the appropriate star level on getting the order right. This restaurant is the only one that refuses to honour monopoly small hot mcCafe for hot chocolate. Every single other McDo honours them. Want tastier food? Go across the street and use their website to get a discount.

★★★★
Local Guide
December 17, 2024

The employees are nice

Local Guide
December 15, 2024

Terribly slow service. Lots of errors in the orders. Dont give the invoices. Go to another one if you can.

★★★★
Local Guide
December 15, 2024

Pleasant staff, very welcoming and warm, fast and courteous service

★★
December 8, 2024

I didnt get my friendship bracelet and the gang made a mistake with the drinks even though it was written on the bill

★★★★★
Local Guide
December 8, 2024

Overall pretty good MCD compared to other ones in Laval

December 8, 2024

The employee does not speak French. I had to speak English to be served. Whats going on?

December 8, 2024

I waited 1 hour for only two bigmac trios and I received a mcpoulet trio. The employees barely speak French. COLD meal. If you have time and money to waste this is the right place!

December 1, 2024

Really disappointed with the service received.

★★★
Local Guide
December 1, 2024

Where is the service and food from before??? Bigmac still broken down and reheat fries

November 22, 2024

30 minutes for a trio, no employee who comes to ask why we are waiting, I wish this establishment to go bankrupt for the incompetence of the employees and the lack of professionalism.

Local Guide
November 22, 2024

Look at the cameras

Local Guide
November 22, 2024

There is waste everywhere, the bins are overflowing

Local Guide
November 22, 2024

I went to the drive-thru and as usual the person doesnt understand me well, whether its the microphone or a language problem given that the girl has an accent. She was friendly but when you have to repeat 3 times it becomes difficult to order. I asked for a McCustillant Cajun ranch, the attendant told me that there was no this sandwich on the menu and that she only had the spicy one.. I thought it was the same thing but unfortunately no. Furthermore, no invoice was given. Also, the sandwich salad was all out in the box like in the photo. The iced coffee only had 2 or 3 mini ice cubes inside and not at all cold and not brewing because the sugar was at the bottom. The only positive point was that the fries were hot and not too salty.

★★
November 22, 2024

In addition to having waited almost 15 minutes in the drive-thru line this morning I found myself with a muffin with the top torn off and the paper started to unravel?? Ark!! I miss Marie-Noëlle! Every time shes away its HELL

November 22, 2024

Disappointed with the service, me and my family waited 40 minutes for breakfast. He had forgotten to prepare our order. 11 people after us and got their order before us. They asked us for our invoice to prepare the order, in the end they gave us the order incomplete and poorly done. They tell us that they gave us slippers . Worst McDonalds

November 22, 2024

I dont recommend zero... Almost 80$ to buy and I received for 20$...

★★★★
Local Guide
November 22, 2024

Quick service at Drive thru, very good burger, fries a little cold.

November 22, 2024

Poor service 45min wait for a cold lunch with errors! McDonalds is no longer what it was, fast food my ass even a dinner at the cage when sport during a hockey game rolls faster

★★★★★
November 22, 2024

The boy named Adam O. gave us excellent service, I recommend.

November 22, 2024

The worst place known so far. Order error, cleanliness to be desired, slow service.

★★★
Local Guide
October 22, 2024

A small vanilla cone in passing... ordered at the interior terminal. Very good and refreshing. Eaten in my car. Fast service

Local Guide
October 22, 2024

C McDo

★★★
Local Guide
October 22, 2024

The restaurant looked a bit dirty. The bathrooms especially... Kid-friendliness: High chairs

October 22, 2024

The food is pure trash and it will get you sick!! The service is mediocre and they WILL mess up your ord Food

★★★★★
Local Guide
October 22, 2024

Beautiful mc donalds beautiful terrace with awning near the shopping centers!!!

★★★
October 22, 2024

Often cold, even at night... unless youre lucky and closes from such and such an hour at night when you want to eat McDonalds and its the closest to you, quite disappointing! But otherwise great work team. ! dont let go Parking: Correct place in mass

★★
Local Guide
October 22, 2024

Well done to the 2 smoke outlet employees At the entrance to the door pi for having spit everywhere while smoking

October 22, 2024

Check order 10 times worst service Kid-friendliness: Childrens menu

October 22, 2024

40 minute crap service for 1 poutine and 2 cheeses its ridiculous to use them dancing and singing. The half doesnt speak French I do not recommend

★★★★
September 22, 2024

Drive-thru, lower the volume of your speaker, it doesnt make sense, being so loud sounds like someone is shouting at us...

★★
September 22, 2024

I didnt like being served by someone who didnt speak/understand French OR English. Quite insulting thank you. No way to get my invoice either. Wednesday August 28, 2024 around 9:30 p.m.

★★
September 22, 2024

This McDonalds is not going to obtain ISO certification! We didnt get the right sandwiches and the promotional drink was missing. The cooking was good though. They make so many mistakes and on all orders. Thank you McDonalds for encouraging us to cook at home.

Local Guide
September 22, 2024

Extremely slow service - expect to wait more than 15 minutes for your order when it is not wrong, Customers were already waiting for their meals for 20 minutes by the time we were there.

★★★
Local Guide
September 22, 2024

The waiting time was unacceptable

August 22, 2024

40 minutes of waiting for an average iced coffee at the drive-thru is simply absurd!

Local Guide
August 22, 2024

Bad

August 22, 2024

Waiting 10 minutes at the drive-thru to finally have my order taken and another 30 minutes before getting my order. I dont understand how it can take so long to make a big mac.

★★★★
August 22, 2024

Very good Kid-friendliness: Yes

★★★★
Local Guide
August 22, 2024

It was different from other McDonalds but the food needs a refresher because the burners are the same as 40 years ago. So what happened to the grand burger.

★★★
Local Guide
August 22, 2024

Correct

★★★★★
Local Guide
August 22, 2024

Food

★★★
Local Guide
July 22, 2024

Fast service at the drive-thru, but maybe a little too much. After checking my order was incomplete.

★★★
Local Guide
July 22, 2024

A very classic McDonalds with classic problems.

July 22, 2024

Worst mcdonalds Ive ever been to in term of quality of food. Doesnt hit the spot like a well run franchise does.

Local Guide
July 22, 2024

A teammate called VICTORIA SHE REFUSES TO GIVE THE ORDER ONLINE EVEN IF I SHOW THE DELIVERY CODE it s REDICUL, you order and you stay on hold for hours

★★★★
Local Guide
July 22, 2024

Its McDonalds.

★★
July 22, 2024

I ordered with Uber eat, I ordered a double cheese trio with the classic poutine and an extra mcdouble. I received the mcdouble and the poutine but it was the buffalo poutine. Do the people who work there know how to read Criss? Ps. Its tough in damn McDonalds there

★★
Local Guide
July 22, 2024

Ive never been back since their renovation. Not very clean and the waiter had difficulty taking our order. I went back to the counter to change my liquor because he hadnt given me a diet coke. He didnt understand us.

★★
June 22, 2024

Unable to make an exact order that contains more than a trio..

★★
June 22, 2024

Always always get my order wrong. And filet burger always hard the patty itself.

★★★★★
Local Guide
June 22, 2024

Lots of young students. But its good action

★★★★★
Local Guide
June 22, 2024

Still loving it !!!

★★★★★
Local Guide
June 22, 2024

Sweet people

June 22, 2024

Worst McDonalds in Quebec I have ever seen it every time I go there and I live next door you are still waiting and there are errors in the order it would be better to close it than to harm their image at this point

★★★★★
June 22, 2024

Very nice food

★★★
May 22, 2024

I ordered to be delivered and there were 3 errors in my order I went back to have them corrected. During my visit a customer told an employee that his coffee was cold and wanted another one she walked past him 3 times without speaking to him when she served me I told her the gentleman said his coffee was cold she told me said to me well we are in the process of making it again... OK but tell him to his face.. I turned to the customer and said sorry for that sir good fresh & hot coffee to envy.. I looked at the cashier and said if you explain to him he will stop getting angry the less you explain to a customer what is happening the more it will irritate his nerves. Thank you for the corrections to my order. In short, several unsatisfied customers present and very long to be served.

★★★★★
May 22, 2024

Fast and courteous

★★★★★
May 22, 2024

The Mcdonalds food tasted like Mcdonalds food.

Local Guide
May 22, 2024

Bravo to you, we would say that someone ate the bic mac before me. Flat diet coke, cold food... spent more than 25 min. to have cold food...

May 22, 2024

Hey, it doesnt make sense how the service wasnt good... it took 45 minutes to serve us and whats more, they got our order wrong.

★★★★★
Local Guide
April 22, 2024

A McDonald s with games! That s cool for my kids!

April 22, 2024

Twice I have been served in English by an employee. She tells me that she doesnt speak French..

Local Guide
April 22, 2024

I waited 30 minutes for fries, a McFlurry and a couple apple pies. The employees waited until the line was to the door before someone begrudgingly came to take orders. No one smiled or even said hello. No apologies for the ridiculously long wait time. Please train the weekend staff better.

April 22, 2024

To be respectful, avoid this McDonalds if you can go and not regret it.

★★
Local Guide
April 22, 2024

I stopped by on a Saturday evening at 9:30pm. First, the drive-thru never responded to the order terminal. I finally went in to place my order. A bunch of young people with unsavory language for a clientele. They didnt respond to the customer, he denied it to each other. ZERO professionalism, I felt like I was in a high school playground. In addition, my order arrived all buttered and very poorly executed!!!

★★★
April 22, 2024

Very noisy

★★★★
Local Guide
March 22, 2024

Very nice place, smiling staff for my personal taste, a lot of choice on just about any small criticism missing in the choice of vinyls

March 22, 2024

Takes hour to order and drive through mic is not working either

Local Guide
March 22, 2024

Self order. No suggestion sales. Didnt want to make a change in my order. Ask for BigMac without cheese and it had some. Nothing fresh, bread and meatballs reheat. On the dinner hour too. St-Jérôme beats you hands down!

★★★★★
Local Guide
February 22, 2024

Alright

★★★★★
February 22, 2024

David is an EXTRAODINARY cashier, he served us quickly and made us a perfect ice cream cone. Just writing this makes me want to go back. Thank you David you are magical

★★
Local Guide
February 22, 2024

Staff who do not speak French (manager according to her uniform), error in orders or missing item, shortage of items but charges and does not notify. Ect... 3 months later still employees taking orders dont speak French!!!!

★★
Local Guide
February 22, 2024

I paid for two GCMs for a bigmac without the bread in the middle Instead I had 2 mc double nothing inside

February 22, 2024

Endless waiting. This is unacceptable. The employees present have very little understanding of the requests.

★★★★★
February 22, 2024

Great team. I like the food and team work of the employees. Kudos and keep it up!

★★★★★
February 22, 2024

Fast service and friendly employees! i love being here always

★★★★★
Local Guide
February 22, 2024

I will always comeback to this store! Fast service and friendly staff Thank you for a good wuaity of food! Excellent! Kid-friendliness: Has a playland

★★
Local Guide
February 22, 2024

Super slow service. Some employees do not understand French. They were unable to answer me. Vegetarian options: Yes Dietary restrictions: Say it Kid-friendliness: Its sure Wheelchair accessibility: Yes

★★★★★
Local Guide
February 22, 2024

A McDonalds where it works straight. Very good service with no errors in my meal. Well done

★★★★
Local Guide
February 22, 2024

This McDonalds is definitely better than its past in every way!!

February 22, 2024

Worst mcdo I went too!! Seriously they cant even follow an order thats written right in front of there face!! Even laval mcdeez are better with 10x the capacity of people!!!! Not the first time it happens but for sure this is the last time Im going there. Super disappointed

January 22, 2024

Every time we go there the service always takes around 45 minutes??!!! There are always things missing from our orders!! People practically speak French... really a big ZERO!!!

January 22, 2024

Mc Do a mal assemblé la commande et il me manquait un trio complet. Aucun gerant en place pour m assister. On m offre de me deplacer en succursale pour avoir un autre trio et completer un formulaire pour être remboursé dans 1 mois. Aucune possibilité qu ils envoient qqn me livrer un second trio. Mon fils a dû manger autre chose. Décevant.

★★
Local Guide
January 22, 2024

Commande pas complète. Commande deux trios déjeuné, manque patates à déjeuné. On me répond ça va prendre 5 minutes. On me donne une patate et me dit que les autres patates sont pour le service à lauto.Jai commandé avant tout le monde et je dois attendre. Je lui demande un remboursement on me dit non et me suggère de prendre autre chose. Vraiment pas fort.

★★★★★
January 22, 2024

Super good

★★★★
Local Guide
January 22, 2024

nothing special

Local Guide
January 22, 2024

Bad service, too many employees who touch everything and mix up orders and forget to place your burger or fries in your order....

★★★★★
Local Guide
January 22, 2024

I was delighted to see that my large order for 9 people was complete!!!! NOTHING was missing!!!! CONGRATULATIONS TO THE WHOLE TEAM. Its not uncommon for us to arrive home and something is missing or we have someone elses order in a drive-thru order. Not this time not in this place! THANKS!!!!!

Local Guide
December 22, 2023

Friday evening September 1 at 10 p.m. not fun hearing an employee shout konasse to another employee for 30 min she shouts speaks loudly in the kitchen and says konasse really not very professional as a restaurant

★★★★
Local Guide
December 22, 2023

A few employees are going around in circles, so customers are waiting unnecessarily

Local Guide
December 22, 2023

I went to the drive-thru on Sunday, I waited 20 minutes, no one took my order, I called twice from my vehicle, no answer then, I left the drive-thru, I went inside and there were only 2 customers!! I dont understand how its possible to ignore everyone when they dont serve anyone! ; I make my order by machine alone; NO PAPER in the printer, I notify an employee and they do nothing; leaves the printer without paper while seeing that customers continue to go there incredible! I receive my order, of course an error. In short, dont go there, this McDonald stands out for its total lack of competence. Usually I go to Curé-Labelle near Dagenais, so much better.

Local Guide
December 22, 2023

It was a really bad experience, supervisors not worthy even to talk to them

★★★
Local Guide
December 22, 2023

Errors in my order almost every time I go there!!

★★★
Local Guide
December 22, 2023

The drive-thru is long, I had to wait a good 10 minutes even though there was only me and a car behind me. There was no one at the right terminal.

★★
Local Guide
December 22, 2023

Im getting there. Friday 12:15, very fast service but small fries in the trio. Its not a huge deal but I paid for a regular fry, not a small one. With the number of mistakes they make, it must pay off

Local Guide
December 22, 2023

Super slow service, always something missing in the order. The height of disorganization. One of the worst McDonalds in Quebec.

December 22, 2023

Each time its the same eternal story of waiting before giving the order, then paying and returning to the waiting area. Only the payment deserves your attention.

December 22, 2023

Poutine no sauce bravo honestly wins you surpass yourself

★★★★★
December 22, 2023

Jessica saw the error on my order and she immediately took charge of my invoice plus gave me 4 chases and reimbursed the error good service

★★
Local Guide
December 22, 2023

A horrible pig sty. I understand that it is from the youth clientèle, but really, the employees need to try to keep up a bit more.

December 22, 2023

Seriously not even able to make coffee like everyone else... I work nights and the option I have is your restaurant, really not lucky... At least once a week the coffee is not correct, cold, seeds in it , wrong format, no sugar, not brewed 3 times this week. If you need training let me know. Worst restaurant ever without service. Update after having boycotted McDo for months I tried my luck again with a luxury crispy McDo with bacon, according to me they were informed to cut out the bacon. At the price it costs I expect to taste bacon .ADIOS restaurant that cares about its customers!

★★★★★
Local Guide
December 22, 2023

Takeout order for 5 people, no errors..

Local Guide
December 22, 2023

Im a fan of strong coffees, as the Americano takes longer to brew, I ordered on my phone 8 minutes before arriving at the store (in the morning, Im in a hurry). When I arrive, the cashier insists that I did not place my order, I give her the confirmation number, she tells me that she did not accept it, that she is sorry. 40 seconds later she served me a regular coffee, telling me it was an Americano. It tasted like dishwater, like diluted coffee. I confront her by telling her that its not an Americano, she tells me that yes it is, but I feel the guilt in her eyes. All this to say that they lost a customer for $3.78. Avoid this restaurant at all costs, they have questionable practices.

★★
Local Guide
December 22, 2023

The service is really bad. It took 10 minutes before someone came to see me at the cash register so I could get my bill. It took over 20 minutes after I placed the order to receive it. I strongly advise against this branch!

★★★★★
Local Guide
December 22, 2023

Its clean and a good quiet place for children to play!

★★★
Local Guide
December 22, 2023

Often missing items or surpluses on my invoices that I did not order but which are charged to me. On the other hand, the quality and freshness are good.

★★★★★
December 22, 2023

The service is always very fast and everything is good every time I go there.

★★
Local Guide
December 22, 2023

Always order errors! Guess its too complicated to validate that youre giving the right items when ordering at the drive-thru. Its 7am and it looks like the employees are zombies straight out of yesterdays brush... Ill give you something. You sell coffee, take one to wake you up a little!

December 22, 2023

No lie, the place is still fly. On the other hand, the service is rather long, like very long. If you know what I mean I have the appetite of a wolf and now I have to wait several minutes or even quarters of an hour to get a quarter of a pound. If you know what I mean Service is missing like my father. If you know what I mean

December 22, 2023

The service is slow, very slow, half an hour for that is a big max. Frankly the one in St-Marthe near the Cinéma Guzzo is much quicker.

★★
Local Guide
December 22, 2023

McDonalds are no longer what they used to be. I already waited 40 minutes for my meal and once received fries not cold but very cold large smoothie half filled but paying for a large one of course. And very often the same in any McDonalds, very long wait and often inaccurate order. Not to mention the very expensive price $$$$$$

★★★★★
December 22, 2023

Super well made hamburger, it had everything in there

Local Guide
December 22, 2023

On several occasions I went, each time the service was poor. 1 time its okay, the 4 times I wanted it worse Mc for the drive-thru in Montreal,

★★
Local Guide
December 22, 2023

I ordered a bacon mcmuffin sandwich with egg and extra sausage. On the label of the sandwich it is clearly written extra sausage, on the invoice it is clearly written, so I paid for it. But guess what? No sausage inside the sandwich. Its very disappointing.

★★★★
Local Guide
December 22, 2023

McDonald is a McDonald. Food quality and taste is consistent. It was clean and quiet for the upper split level seating area. The lower level seating area was noisy as kids were running around. Most customers ordered take out. Drive thru was busy.

★★
December 22, 2023

This McDonalds staff cannot get an order right. I always specify I want a hamburger, and not a cheeseburger because of allergies. They ALWAYS mess it up, its a farce at this point.

December 22, 2023

The girl who answered the phone, very accommodating... but the kitchen service, the quality, and honestly just the lack of respect for the customers on the food side, is horrible. I asked for a quarter pound double BLT, received just one patty, and sauce on the side, not even sauce. I extra extra extra mayo (?) Coming from someone who worked at McDonalds, this does not represent the quality standard of the company.

★★★★
Local Guide
December 22, 2023

be careful with your order its not the first time i ordered a double quarter pound with cheese and beacon, and I got a double big mac