McDonald's in Saint-Eustache

Worst McDonalds in the world should give glasses to each employee because clearly they dont see the nonsense that serves us

They forgot what was in my order again.

Fast, courteous, always check your bag... its still a McDonalds. Otherwise the rest is fine

Slow. Dirty. Food badly presented.

Ill give it a pass but some of the staff are just here to pass time

Due to lack of staff the service is very long. On the other hand, all of the items ordered were hot, which is excellent.

Service so slow... We havent been there for 6 months but this evening we wanted to try the experience again. Nothing has changed except the staff. Another moment later. My son really wanted to stop at the McDonalds in St-Eustache. Always so slow and order never correct. Its so annoying that nothing has changed in all these years

Every time I order from McDonalds with skip something is missing. I just ordered 2 trio big macs, the order arrives, the 2 big macs are missing, INCREDIBLE!

The big M (Big Arch) is $10. I dont think it will be a long-term success. Too much fat, salt, calories and above all, too much sauce. My two cents.

Disgusting, trash everywhere in the restaurant. Drink puddles on chairs and tables. Place to avoid.

Service too slow even though its supposed to be a McDonalds

This McDonalds is in a great location for watching stunning sunsets, through the woods but really special.

Deja ete a ce mcdonald plusieur fois , mais la c est la premiere fois qu on me dis i dont speak french !!! , la caissière ne comprend pas le francais , on est rendue la !!! En plus que mon trio etais froid , Allo Mcdonald trouver du personnel qui comprend le francais , et les employer a l arriere se parlais seulement en anglais , Do you Understand ???

They dont take $100

I was today September 20, 2024 and it was possible to collect glass on the devices there where you can order there is no invoice on certain devices and when you want to know the number there are 0.5 seconds left Parking: Parking for wheelchair and I think for surrogate mothers I believe and it is easily seen Kid-friendliness: There is a complete childrens menu Wheelchair accessibility: Yes there is a little corner for them

La madame noir de 30-40 ans a la caisse le 30 juillet a 1h du matin pour de vrai pire criss de service que jai eu de ma vie pas capable dutiliser un micro par la suite un bon gros 0 de motivation a travailler apres un sourrire sa existe dans la vie ses gratuit et apres frotter les pied a terre pis avancer plus lent qune tortue innaceptable

Not enough employees in the evening, very long service even when there are no customers, drive-thru service not very clear, you cant hear the employees very well, no one seems to know what to do...

The food was hot. Kind staff. Very clean.

Always errors in our orders and the food is getting worse and worse.....

It s so ALWAYS long, no matter what time you go. You cant say fast food.

You have to be patient, many people arrive in the country and find their first job in Canada, be indulgent . Very good service, thank you to your team

It took 25 minutes to receive an order at 11 oclock in the evening! There was no one

McDonalds

The boy at the cash register who seems to be the manager, doesnt even look at me, he is talking with a guy (a friend obviously) who is sitting in the restaurant. A young man with fries is on his cell phone. And I bought a glass. I asked him 3 times for the character on the glass which one I wanted. I arrive home and it s not the drink I asked for By far one of the worst McDonalds in the area. Customer service a BIG zero. Plus my trio is lukewarm...

Worst threesome of my life. Disgusting toilets. Tastes like crap, I couldnt do 30 seconds in it.

The drive-thru is completely horrible, Ive left twice in a row because the service is too long to go to the Tim Hortons across the street. Waiting more than 15 minutes next to the system to place the order without anyone speaking to us

REAL ROTTEN

This McDonalds is remarkable, never seen such consistency... in the slowness of the service... no matter what time we come, or the traffic or the number of employees, the service will always take forever. We wont even talk about the drive-thru :) Surprisingly the place is very clean. Update: 10 employees at 6:36 p.m., zero traffic, some drive-through cars but once again 10 employees, 25 min receiving 2 trios. These absolutely ridiculous.

Finding a piece of nail with your iced coffee, a good way to start the day!

Hands down the worst McDonalds out there. And thats saying a lot. Incompetent staff. Children work here. Avoid this place

By far THE worst experience in a McDonalds. Open 24 hours - drive-thru only! Poor customer who has to walk further to go pee at 11 p.m.!! Zero courteous service. We ordered 1 coffee and a decaf. With 2 mcdouble. Cold coffee, decaf that tastes like water. We ask for a hot coffee, the lady sends us away with zero smiles, telling us, well, youre going to wait for my machine to make coffee. Are you kidding me?? Seriously, I miss the time for free smiles at McDonald s! It s already made it expensive but what s more, pn makes himself laugh in his face!! Close your McDonalds Criss if you dont know how to manage it! Visit on July 9.

UNWORTHY! At first glance, it is exuberant that you cannot be served in French in Quebec! Indeed, in addition to being awkward and stupid, the employee who served us was not able to receive our entire order in French. It is sad to see that our society is moving in this direction and that no respect is shown to our culture. Furthermore, if I go to McDonald s, it s not to make me talk like a nobody and get looks full of judgment and hatred. In short, I do not recommend this restaurant at all!

On est arrivée peu avant la fermeture du la salle à manger mais on a quand même eu un service impeccablement grâce à Yekoumbe Piaget qui avec son sense de l humour , la qualité de son service et la rapidité en plus de nous avoir laisser rester un peu après la fermeture de la salle à manger pour nous laisser fini. Selon moi il mérite un promotion!

The drive thru service has improved quite a bit in the last few months, not as long as it used to be and the amount of errors in the orders has diminished also. Keep up the good work

Wrong order, missing sauce for the croquettes, poor service. Just want to get rid of their customers even knowing if they order the right one or if they give the sauces and its not the first time this happens to me at McDonalds

Honestly, the worst experience Ive had at a McDonalds in my life. The service was much too long and painful. I ordered a Mcdouble trio thats all and it took me 30 minutes to receive my order. In addition, a family who ordered an order longer than my arm after me was served before I was!! Seriously pitiful. I had to wait at the counter for half an hour, looking at the slowest employees Ive ever seen in my life, before someone (probably an assistant manager) came up to me and asked me what was my order and I realized HE HAVENT EVEN STARTED IT YET. Then, when I arrived at my table, I noticed that he had crunched the packet of fries at the bottom of my bag. In short, a pitiful and boring experience that I dont suggest to anyone.

Thiefs, McDonalds are Real Thiefs. Do never order from the app, they will bill you double when you receive your credit card statement. McDonalds should get kicked out of Canada

Beautiful restaurant, the staff is friendly and smiling. The food follows McDonalds reputation.

20 minutes for a little coffee, that says it all. It was 7:30 p.m. the evening imagined

We ordered two trios and a burger and we waited 45 minutes before receiving them and not only that, the food was missing. burger that we ordered. Pitiful service. I wouldnt recommend anyone to come there!

Theres always something that catches your eye every time you visit.

Drive-thru service too long

Thank you for the fast service and perfect order

Everything was ok

It was hot, but its still McDonalds. The application still hasnt worked well, asking me for my email every time. But not the successs fault.

Lent lent lent!!!

Good service and good food!

Never disappointed! Most of the time, I eat there. It is on 3 floors. You can eat there peacefully on the 3 floors. On the top floor you have a beautiful view of the street and the passers-by. The middle one you can also eat there and this is the floor where you order. Either at the counter, on the app and at their on-site counter. The lower floor is mainly equipped with games for children so they can play there and there are tables to eat there. FAST service inside.

One wonders if French is still the official language in Quebec. Employees only use English among themselves.

Incomplete order

Honestly worst experience ever! Wait 30 minutes for a quick wrap and a small fries, and wait another 15 minutes just to get a big-mac sauce

Boff cest mcdo

Very disappointed several times I received bad service and again today the guy made a mistake in my order and wanted to make me pay again for a hamburger because he was cheating and in the end I left the place because he didnt want to man give a free one and take back my hamburgers that I ate these disgusting

Much too slow.

Very strange experience. I called and they answered. What the heck.

They always mess up your order, every single time something is missing. Always check your order before you leave.

Extremely slow service.

I asked for a mom burger and I said yes I had it and the fries arent salty enough

I love McDonald bfast and actually have a better service now tgan before...The made some improvements. Check your order before you go or you may be missing something. It happened to me few times before..

had to wait 25 minutes at the drive thru just for a smoothie and a coffee

I bit into a fry and a piece of tooth was really disappointed

The cashiers are just fooling around with each other!!! doesnt even notice that there is a queue going on!! A WASTE LACK OF PROFESSIONALISM!!! the food is COLD!!!! In the first times that I eat and well the last

The restaurant is very clean this morning when I visited. MV Food : 5/5

I really love the food

The food was super good The service was excellent, smiling people and approachable too and store was clean. Food

Great food and great service

Excellent work for this team! Food is served hot and fresh. The store is clean and nice place to visit with family and friends. Staff friendliness is superb. Parking: Free parking all day and usually not crowded. Kid-friendliness: Colouring books and other amenities for kids are available and free. Wheelchair accessibility: Ramp for wheelchair is available and accessible entry point.

Its McDonalds bro, its literal garbage but in the best way possible.

Asked to go to parking lot #1 to respect the times when I was the only one at the drive-thru and the lobby was closed. Very long wait in any circumstance. Once I had 2 very hot and fresh burgers and a of the 3 cold as ice and lasts as if it had been on the counter for 3 hours, clearly cooked in advance. Some employees are friendly and the restaurant is always very clean.

I got to the drive-thru I ordered my food what I ordered I definitely didnt get the food was freezing cold when I went back through the drive-thru again they were literally arguing with me to replace my order telling me theyre going to do it over but never to come back to this location again I wouldnt recommend this location to anyone the manager is the very rude person and everybodys coming to the drive-thru saying that they ordered hours ago and they still didnt get their order this place is very disorganized

Waiter service, we just wait on the side to receive the food

I have just modified my positive opinion to the effect that it is one of the best in the region, they make fewer errors than the others in ordering... that was until this morning when the young man first ignored me and then next be derogatory and arrogant, Ill see you again from here maybe... also there are no standards in the manufacture of boritos for breakfast too small or break everything, its still McDonalds and its made expensive Parking: Small parking lot shared with other businesses

c longgggggggggggggggggggggggggggggggggggggggp

The young lady at the cash register, in addition to showing a slight displeasure at the fact of having to give us our employee code even after showing our schedule, looked the stupidest I have seen in a McDonalds. Not even being able to present a response to my sentences, I consider his way of acting towards customers very inappropriate.

Excellent service!

ATTENTION If you order through Uber Eats, they do not refund when there is an error on the order. This is what just happened, I am missing items from my order and I will not be refunded. Pretty ordinary service.

Good service

Seriously, one of the best McDonalds restaurants, slow service, botched order, too bad I dont feel like going there anymore

Its good, but they made me wait a long time.

Long delay at all time, a lot of mistakes in orders, even when you have 2 or 3 items.

I had the best mixed McFlurry ever. Usually there is 3 inches of unmixed vanilla ice cream at the bottom but this was mixed perfectly. Good job!

Very disappointed, we had a coupon that we wanted to use via the McDonalds application, but the employee (Mederic) was neither able to enter it, nor able to find a solution. When we asked to speak to the manager, he told us in an arrogant tone that no manager was present.

50% of the time the order is inaccurate. After 7 p.m. its 10 minutes+ per car at the Drive thru. And I dont know if its just me but as soon as there are 2 Line ups at the Drive, its often 2-3 commands on the left microphone for 1 command on the right microphone. Just when nothing could be opened.

Fast and very good for McDonalds drunk

Took literally 10 minutes at the order window for someone to answer us after we were responding -hello? There was no cars in front of us (the person next to us simply left). I assume this location is extremely short staffed..? Our car was parked for a simple order of cheeseburger, mcdouble and iced coffee. Very bad experience. Normally prefer McDonalds over a&w but in this instance the experience was better last time at the st eustache a&w.

Again, and i feel sorry and stupid for giving this franchise so many chances to act up and/or respond to my comments about my bad experiences at this store but, no. The havent! Not sure they even care! But I am done... 18$ trio for cold food tonight, and, 45 mins waiting time (for fast food!!!!!) ..and i was given an extra Mcattitude from a careless young and... lazy employee on top of that! Wow... McDonald has now reached a new level of cheap, pathetic and poor customer service. They championed and won the How low can you go title. And they dont have the decency to reply to any of customer!! Maybe Facebook and Instagram shares will bring some wake up calls into your business values. Good luck idiots!

Litteraly took an hour to get my order, I didn t know McDonald s was a 5stats restaurant

You can use the nuggets here to go to war, bulletproof

Mcdonald is Mcdonald we agree, but the 5 stars are for a young man Mederick!!! I cant believe that at such a young age I can have such good customer service!!!! Congratulations to him for his customer service, its a rare gem, dont lose him, its the future of your restaurant, today customer service is what will bring you customers and thanks to Mederick I I will return to you without a doubt!!!!!

The worst restaurant Ive seen, at the drive-thru it took 35 minutes, received the order the burgers were cold and the fish fillet was topped with Big Mac sauce instead of tartare with salad and pickles. The half-cooked chicken nuggets and the fries with the whole salt shaker inside, the cold apple turnovers past their easy time of a few hours since they were all hard.....In short, not edible...... ..Threw everything into a trash bin........only thing that was consumable was the liquor and still there........filled with ice to the brim........ .....advise go elsewhere than this branch

Drive thru service is one of the worst ive been through 10min to respond for the order with no cars ahead once ordered they make you advance to the wait area where they tend to forget you, when they finally do get to you the fries are cold the burger is cold stail bread buns. I think its time for new manegement or shut down. I refuse to order from this mc donalds and actually take a five min drive to the one on arthur sauve which is 10times better

The worst McDonalds in the region! The employees do what they want, the wait is endless and the managers dont seem to be able to resolve anything! It made it sad.

There is always some error in my order and the wait time is way too long even when there is no rush

Not good service and they made mistakes with my order 3 times in the row

Not able to make a deluxe crispy mc 5 people behind me went before me and did not receive a straw or napkin and seeing their attitude it was my fault.. entk never again I go there.

Its difficult to find restaurants that still have service at heart, I was there around 6:30 p.m. and the little lady behind the counter was a very good leader. The work was efficient and fast and she managed her staff but also set an example by taking out the trash. In short, its become rare and I REALLY APPRECIATE IT WHEN I STILL SEE PASSIONATE WORLD. Thank you Madam and hats off.

From the mecdo like in time

Great atmosphere this morning at Macdo St-Eustache 25 avenue!! The Halloween decor is superb!! The team leader Chantal encourages her team in a positive and fun way!! She is polite, helpful, great service!!!! We immediately see the difference in quality of service encouraged by this team leader and her impeccable attitude to lead her team!! Well done, best service at Macdonald for at least 2 years! I also want to point out that it was VERY clean!!

Fries often cold . And the price becomes exaggerated for burgers...

20 mins is a long time

Adequate parking impeccable service wow

Again, 10 min for a single coffee. Im done. Food : 1/5

The service is slow and many errors on orders and no one to serve us with a smile

My order was complete as ordered, its already good.

The manager who shouts at her employs an uncomfortable atmosphere and a 25-minute wait to get our lunch, its the worst McDonalds Ive seen in my life

Staff are cold-blooded, not answering you, not giving nice and fork for some food like pancakes which needs it or tissue paper and we have to begging it. They have good parking lots and building is nice.

Very long waiting time for after 30 minutes to be told that they did not have my mobile order.. which was loaded.. no excuses nothing

I dont even have the words to describe the lobby.. garbages full, employees are talking instead of cleaning the lobby, bags on the table, on the floor, eveywhere, its disgusting

Exceptionally,it is the only McDonald branch which is neat and tidy. The stuff are so polite and friendly. Try their new wrap. Tasty and sweet. Parking: Plenty of space exist most of the time Kid-friendliness: Colour book and games exist for the kids Wheelchair accessibility: Automatic door exist

Always wait 10 - 15 minutes for a Mc Muffins, This is the 2nd time in 1 month that I have come here and the last. Its a joke the manager should be more strict because they will lose customers..

The best cinema side treats and others. Superb service. Very good seat.

Correct nothing more