A&W Canada in Saint-Eustache

576 R. Dubois, Saint-Eustache, QC J7P 0A1, Canada

★★★★☆
(453 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Première chaîne de restaurants de burgers au Canada. Reconnue pour ses rondelles d'oignon et sa fameuse Root Beer A&W servie dans des bocks givrés. Fière de maintenant servir le café Pret ainsi que des boissons chaudes, froides et glacées dans les restaurants Le Brew Bar A&W.

Website
web.aw.ca
Address
576 R. Dubois, Saint-Eustache, QC J7P 0A1, Canada
Plus Code
H4J9+JC Saint-Eustache, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
6 AM–10 PM
Monday
6 AM–10 PM
Tuesday
6 AM–10 PM
Wednesday
6 AM–10 PM
Thursday
6 AM–10 PM
Friday
6 AM–11 PM
Saturday
6 AM–11 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food
Dining options
Breakfast Lunch Dinner Dessert Seating
Amenities
Toilets
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.8
★★★★☆
453 reviews

Most Mentioned

drive thru (13) root beer (10) employe (7) toilet (6) breakfast (6) bag (5) cold (5) washers (4) window (3) ball (2)
5 stars
210
4 stars
116
3 stars
37
2 stars
19
1 stars
71
December 20, 2024

If I could give this a Zero star, I would. I was missing half of the order and when i mentioned it to the lady at the window ( good thing I look inside the bag to make sure all the time) she came back to me after a min and gave me a heavy paper bag filled with about 500 Napkins instead of my burger and she pretended like she didn't know it was Napkins. Her collegues came to back her up saying she has " vision problems" . Lol I made a big complaint to the main office and they never got back to me. The employees there all over 50 and look l super miserable , and I would never order from this a&w again. Horrible service, terrible staff.

★★★
December 20, 2024

Noah the manager was great at serving us, respectful & talkative. Had it not been for him I would have given the restaurant 1 star. The burgers were not good & not what I am used to being served at a A&W establishment. Luke warm,tasteless & lettuce overpowering all toppings in the burgers. I had the Mozza & Chubby burgers. Dissapointed and will not be returning.

June 1, 2024

Asked for two lettuce wrapped Mama Burgers with cheese and got just regular hamburgers. No cheese, no teen sauce.

May 21, 2024

Customer service very bad Giving the food used with old oil. Inspection needed. Not fresh one.

★★★
March 8, 2024

As much as I like A&W, I suggest to check your bag before you leave when you go drive through. Order was missing items. Not the first time it happened.

★★★★★
January 16, 2024

I've been to this a&w a couple times, and they get my order right and the food is good. I have always taken it to go.

★★
June 4, 2023

I'm a big fan of A&W, but very disappointed at this location. Wanted to try the new Frozen Root beer, but the employee did not know what is was. After asking the manager, i was told it was not available. I asked for 2 combos, but I did not receive the fries nor the drinks. When we say combo it's not only the hamburger!! Onion rings were not very presentable, all crunched up in a bag, I have a picture to prove it. :(

★★★★★
September 26, 2019

I'm so happy to to have a new a&w close to my house, (the one on Boulevard de la Grande-Allée, corner Chemin de la Rivière-Cachée, is a very non friendly a&w, hope here will be better.

Local Guide
December 22, 2024

The service was terrible. The gentleman who served us was extremely rude and impolite. He stood with his arms crossed while I was waiting for him to fix a mistake he had made. Instead of coming to the counter, he stayed in the kitchen, not working but chatting with the cook. When I waved to get his attention, he just looked at me and asked, What do you want? still with his arms crossed and leaning against the kitchen counter. I wasn t expecting this from A&W; it was a very bad experience. However, the food was still good as usual.

Local Guide
December 16, 2024

Really rude service, no greeting, really, I understand that customer service is not for everyone but thats nonsense. When I get the order, she just opens the window and gives the food without even looking at me...WoW

★★★★★
November 23, 2024

Vegetarian options: Their latest masala veggie burger is really great. Food

Local Guide
October 23, 2024

Never again! I ask for a double mozzarella, my burger has a single meatball. The principle of double is to have 2. The bacon was all dry. The fries were cold and probably made a long time ago. Worst A&W Ive eaten. I went there to avoid McDonalds but I would have preferred McDonalds in the end....

October 23, 2024

Really ordinary service!:( bad service and the toilets are so dirty and no papers every time!! Dirty toilet

October 23, 2024

Refused 5 people to serve us coffee on a Monday evening at 6:30 p.m. services desired

★★★★★
October 23, 2024

Lovely welcome, hot food and exactly as I ordered it, no mustard, no onion, etc., the best apple turnovers!

September 23, 2024

1 hour wait at the drive-thru and in the end, the wrong order! Totally incompetent employees, total lack of respect! I will never go there again!

★★★★★
Local Guide
September 23, 2024

a & w is always top and healthier than any other fast food. The root beer in pre-chilled glasses is a great idea!

August 23, 2024

Weak service takes forever sad

August 23, 2024

Drive-thru: 3 Hamburgers with cold meat; not lukewarm but very cold. Employees are screaming inside

August 23, 2024

I ordered 3 hamburgers, they were all cold and they were all undone in the small bag. To the point where I got sick!

August 23, 2024

Restaurant so dirty as well as their toilets! Cold food, undercooked onion rings! Worst A&W on the North Shore!!

★★★★★
August 23, 2024

Great service! Fast, efficient and courteous!

Local Guide
August 23, 2024

Slow service.

★★★
Local Guide
July 23, 2024

If you liked salad or root beer, you will be in for a treat.

★★★
Local Guide
July 23, 2024

Disservice

★★★★★
Local Guide
July 23, 2024

Really good

★★★★
Local Guide
July 23, 2024

Good place

July 23, 2024

I asked for a chicken buddy burger with tomato salad and habanero sauce instead of mayo. The person taking the order made a mistake by putting chipotle, I corrected it and I still got the chipotle sauce. Plus, instead of having regular pickles I had sweet ones so instead of having a spicy burger I had a sweet one! Plus, I ordered a half-filled poutine. Very disappointed! Go to the Arthur-saved one best service!

Local Guide
June 23, 2024

I waited several minutes before seeing an employee at the counter, he had no coffee ready when I arrived at 8:55 a.m.

★★
June 23, 2024

The wait is very long at the drive-thru even when there is no one in front of you

April 23, 2024

Regarding the kitchen, my fried onion rings ARE NOT EVEN FRIED, to add to that when I go to the bathroom, an employee was hiding in the bathroom and the other employees were KNOCKING VERY VIOLENTLY on the door so that it - so, dont take the card, the staff shouts my order because their screen is not even lit. IN BRIEF, very unclean, dont go there.

April 23, 2024

This restaurant is closed for renovations!

★★★★
Local Guide
March 23, 2024

I love their burgers but also the service was excellent

★★★★★
Local Guide
February 23, 2024

Very good onion rings

★★★★
Local Guide
February 23, 2024

Always good. It was a little expensive for a trio.

★★★★
Local Guide
February 23, 2024

Good burger and fast

★★★
February 23, 2024

Cold potato but very good service

Local Guide
January 23, 2024

Its rarely really good compared to other A&Ws. Potato makes too much in advance and the rest blah dsl

★★★★
Local Guide
December 23, 2023

Fast and friendly service, the food was good except the onion rings which were a little disappointing. The root beer is good, it tastes like pink paparmane mints. Vegetarian options: They offered vegetarian alternatives for the beef burgers

★★★★★
December 23, 2023

Great customer service. Very clean.

★★★★★
Local Guide
December 23, 2023

Very good chicken hamburger, well-cooked fries, very large liquor, and very good checkout service.

★★★★
Local Guide
December 23, 2023

The good taste of the Teen Burger is still like when I was young. Delicious!

★★★★★
December 23, 2023

Since the boss Dominic left I find that the place is better organized and has better service..

★★★★
December 23, 2023

Standard a&w and the new chiken nuggets are better than mc dees

★★★★★
December 23, 2023

Mary, Jo and Vanessa for the evening its excellent

★★★★★
Local Guide
December 23, 2023

Premium fast food

December 23, 2023

Young employees are noisy. They laugh loudly and talk to each other across the restaurant. We should educate them on how to act when there are customers in the restaurant: have respect!

★★★★★
Local Guide
December 23, 2023

Finally one closer to home

★★★★★
Local Guide
December 23, 2023

This restaurant is always clean and quiet.

★★★★★
Local Guide
December 23, 2023

Fast service, tasty, fresh and hot food. The staff is polite and courteous, both at the drive-thru/counter/telephone.

★★★★★
Local Guide
December 23, 2023

Food was fresh and well made. Hamburger was well built. Tried the momma Royale was delicious. Food : 5/5

★★★★
Local Guide
December 23, 2023

Lots of beeps

★★★★★
Local Guide
December 23, 2023

Good service, but too expensive. 2 MozzaBurger, 2 fries, 2 Coke and a turnover. $36

★★★★★
Local Guide
December 23, 2023

Much more than other negotiations, which sells the same Much better than other companies that sell the same thing

★★
December 23, 2023

The slices were VERY cold, in pieces and the breading was in crumbs at the bottom of the bag... I dont even dare put a photo because its too embarrassing...

★★★★★
December 23, 2023

I find they have good customer service and the food was excellent

★★★★★
December 23, 2023

The people are smiling, the food is good.

★★★★★
Local Guide
December 23, 2023

Great

★★★★★
Local Guide
December 23, 2023

I adore ! Always good and fast Vegetarian options: Plant-based burger available Kid-friendliness: Childrens menu Wheelchair accessibility: Yes

★★★★★
Local Guide
December 23, 2023

Its good...

★★★★★
Local Guide
December 23, 2023

Food

★★
Local Guide
December 23, 2023

I often stop at a&w Really disappointed with this one. Sweet potato fries with a bitter taste. A young boy cleans the tables, its perfect, except his attitude and the comments made in front of crumbs on the seat, leaves the customers around speechless. OK its child except.... Toilet seat completely detached. No soap in the two dispensers in the womens toilet.

★★★★★
December 23, 2023

I was only there to put gas

★★★★★
Local Guide
December 23, 2023

Always ok for orders, speed and courtesy!

December 23, 2023

Cold food. Disgusting Dietary restrictions: Everything is cold

★★★★★
December 23, 2023

Good service, very clean place

December 23, 2023

Yesterday I was at the drive-thru on rue Dubois they told me a moment five minutes later no answer I asked is there anyone finally an answer I told him (finally) he replied to me an arrogant tone its only been 138 seconds that youve been waiting I decide not to order because of the slow service when I pass in front of the counter the employee (a guy) sends me bye bye with a wave of the hand and says to me have a good day see you next time once again in an arrogant tone I often went to this A W because I live in St-Eustache but from today its over its a lack of respect.

★★★★★
Local Guide
December 23, 2023

Lots of people at the same time service very quickly!!!

★★★★★
Local Guide
December 23, 2023

Very good, fast and courteous service

★★★★★
Local Guide
December 23, 2023

The gourmet special is perfect for when I want to go to a restaurant for lunch but Im in too much of a hurry. Eats very well in the car in my opinion. Fast service and the employee in the morning ordering at the car is always smiling. They stop serving lunch at 11:00 a.m.

★★★★★
Local Guide
December 23, 2023

Food

★★★★★
Local Guide
December 23, 2023

Always excellent Parking: Public, different businesses in this location Wheelchair accessibility: No problem

★★
Local Guide
December 23, 2023

Where are the flavors of yesteryear...it tastes like the King burger....

December 23, 2023

The tables were all dirty with lots of cabaret on them, my burger lacked bacon even though it was a BLT burger, no iced buck....it was 7 p.m. there was no rush for all these inconveniences.

★★
Local Guide
December 23, 2023

Drive thru, burger wasnt tasty , and the onion-rings , even-more tasteless.

★★★★★
Local Guide
December 23, 2023

For a fast food chain, we get what we pay for. I tried the chicken burger for the first time and it was crispy and juicy. My favorite though is the big daddy burger. What to say but for a fast food restaurant, you get your money worth. I tried the chicken burger which was excellent and juicy. My favorite is the grand papa burger though.

Local Guide
December 23, 2023

Rude service 20 minutes wait for an online order and she tells me at the end to favor customers here

★★★
December 23, 2023

Just correct, nothing more. Despite the good decoration there is a lack of management. Dirty toilets dirty tables too but at least we are well received despite the fact that the workers are under pressure. With better management capable of doing better.

December 23, 2023

Stop at the drive-thru for a burger. I got a cold burger assembled all crooked in a greasy paper bag.

★★★★★
Local Guide
December 23, 2023

Beautiful friendly service..

December 23, 2023

The worst service received, I recommend in no way, he invites you to go to another aw pcq I ask him if its normal in 12 minutes the cashier has passed two people.

★★★★★
Local Guide
December 23, 2023

Everything excellent

★★★★★
Local Guide
December 23, 2023

There is just one point that bothers me I am starting to find that the price of the skewer is very expensive to eat a hamburger with a few fries there is one point which is good the meat of the hamburger seems to be real beef the meatball is good by against it is difficult to have hot meals it is a little boring and disappointing to always eat cold meals especially at the prices that you have to invest to eat these quick meals. Thank you very much for your attention and understanding. Have a nice day see you soon. Parking: Outdoor parking of a gas station and convenience store

★★★★★
December 23, 2023

AW Dubois very clean

★★★★★
Local Guide
December 23, 2023

Always WOW!

★★★★
Local Guide
December 23, 2022

Love your root beer. Ordered a plant based burger with no onions or mustard. We got everything that we didnt want on the order. Think well stay away for a while.

★★★★
Local Guide
December 23, 2022

Its was good but its take to much time on the drive thru, beside that food is good

★★★★★
December 23, 2022

Always fast service and courteous staff. THANKS!

★★★★
Local Guide
December 23, 2022

Better than BUGER FROM CHEZ I HAVE NO STOVE

★★★★★
December 23, 2022

Great service even at 9:45pm right before closing!

★★★★
Local Guide
December 23, 2022

Fast and hot

★★★★★
Local Guide
December 23, 2022

A&W is pretty much the best fast food burger you can get. This specific franchise is clean and well-managed. Good team, hot food!

★★★★
Local Guide
December 23, 2022

I love this place to go for lunch I go from time to time for the luxury lunch I always reiterate as well

★★★★★
Local Guide
December 23, 2022

Great food and fast service. The store was clean and well maintained.

★★★★
Local Guide
December 23, 2022

Ok

December 23, 2022

I place a mobile order and once at the drive-thru window, you hear the girls say: theyre missing 2 chopped potatoes, what do we do, what do we tell them? A girl comes to tell us that she is sorry and that she has just learned that the breakfast potatoes are discontinued and offers us regular fries. So far so good but Im wondering if the potatoes are really discontinued... Then we notice that our order is missing an apple juice and I go back inside. And then the employee takes out the invoice, shows it from a distance and dares to say that the juice was not on the invoice even though I could very well read it when she showed it. All this to say that being lied to your face so as not to admit your mistakes is unacceptable. And if the potatoes were also a lie then frankly this employee has no vision of what customer service is and her boss should consider sanctions. Order placed on Saturday May 21, 11:30 a.m. at the A&W at 576 rue Dubois, St-Eustache

★★★
Local Guide
December 23, 2022

A little too scattered

★★★★★
December 23, 2022

Allergy protocol is AWESOME! Their allergy protocol is ON THE TICK! Visit on 1-06-22 around 6:30 p.m.

★★★★★
Local Guide
December 23, 2022

Good fast food.

★★★★
Local Guide
December 23, 2022

Fast service

★★★★★
Local Guide
December 23, 2022

Miamylicious...!!!

December 23, 2022

Take your order and after saying no to the invoice I dont receive the right order and Im told that I have to re-pay me another full order to have the right order, ask at the beginning... great grape gain

★★★★★
Local Guide
December 23, 2022

Fun place to stop at when on a road trip with family. They have the best root beer and patient servers. I dont think Ive ever had my order messed up.

★★★★★
Local Guide
December 23, 2022

Fast service, very clean restaurant

December 23, 2022

I dont usually complain, but not only did we have poor service, but I also found a hair in my sandwich (photo supporting). Degelasse

★★★★
Local Guide
December 23, 2022

Very good shepherd dad

★★★★
Local Guide
December 23, 2022

Delicious and hot. My burger looked like the picture

★★★★
Local Guide
December 23, 2022

My kids give up McDonalds and now love a&w

★★★
Local Guide
December 23, 2022

Service was ok

Local Guide
December 23, 2022

Ordered chicken wrap, it was cold and raw. Semonella poison break could have been. Complained to head office. Nothing was done. They don t care, where is the government food inspection

Local Guide
December 23, 2022

Pathetic staff. Extremely careless and takes things as a matter of fact. Ordered beyond meat burger and poutine. Got beef burger and fries. Not recommending this location to anyone.

★★★★★
Local Guide
December 23, 2022

Very well received and very good service

December 23, 2022

Greetings. I am writing to you from Aw located on rue Dubois in St-Eustache. It is 5:25 p.m. this Sunday August 21, 2022 This restaurant is REALLY poorly maintained, all the tables and chairs are dirty as well as the ordering counter. I had to ask for the table where I wanted to eat to be cleaned. I like AW but I wont go back to this one. I will not go to see the toilets... A trip on your part is necessary to see the place is almost unsanitary. It gives a very bad image of AW. Please follow up with the manager. A very disappointed customer

★★★
December 23, 2022

The meat had been cooked for quite a while!

★★★★
Local Guide
December 23, 2022

Only picked up something to drink.

★★★★
Local Guide
December 23, 2022

excellent service, very clean and always very good

December 23, 2022

English muffin and cold dry egg. Coffee not drinkable

★★★★★
Local Guide
December 23, 2022

Good service at this A&W.

★★★★★
Local Guide
December 23, 2022

Always a great service. Always fast. Its a better choice than the clown burgers most of the time. Vegetarian options: I rarely try the vegetarian option, but their vegetarian burger taste great.

★★★★
December 23, 2022

Mobile app works great. Service is fast

★★★★★
December 23, 2022

Excellent service, the food was delicious The cashier and another employee named Noah were super nice. Noah even came to our table to check if everything was ok for us

★★★★
Local Guide
December 23, 2022

The people who take orders are always smiling and enthusiastic. The food is particularly good compared to their competitors. Wonderful!