A&W Canada in Saint-Eustache

453 Bd Arthur-Sauvé, Saint-Eustache, QC J7P 2B3, Canada

★★★★☆
(580 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Première chaîne de restaurants de burgers au Canada. Reconnue pour ses rondelles d'oignon et sa fameuse Root Beer A&W servie dans des bocks givrés. Fière de maintenant servir le café Pret ainsi que des boissons chaudes, froides et glacées dans les restaurants Le Brew Bar A&W.

Website
web.aw.ca
Address
453 Bd Arthur-Sauvé, Saint-Eustache, QC J7P 2B3, Canada
Plus Code
H38V+GC Saint-Eustache, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food Vegetarian options
Dining options
Breakfast Lunch Dinner Catering Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking
$A&W Canada
453 Bd Arthur-Sauvé, Saint-Eustache, QC J7P 2B3, Canada

Reviews

3.9
★★★★☆
580 reviews

Most Mentioned

washers (17) drive-through (16) root beer (11) price (9) employe (8) poutine (7) breakfast (6) cold (6) bag (5) march (4)
5 stars
260
4 stars
160
3 stars
55
2 stars
25
1 stars
80
December 6, 2024

Staff was very rude and no smile at all. Me and my boyfriend both felt nasea later on in the evening and sromach aches all night. Never going there again.

November 29, 2024

Terrible cold food service is a “0” when the order is ready they just leave it on the counter instead of informing the client. When they mess up burger they fix the same one instead of making a new one passing it from one hand to the other. The Rootbeer glasses smell like they washed them with toilet water. Disgusting

★★★★★
November 24, 2024

Friendly staff, good service, food a bit cold, but taste good. Not very clean, they should hire one more person to clean.

November 12, 2024

I ordered 2 chicken sandwiches on november 10th 5:20AM, whoever hired the people who put together my order needs to get an evaluation check because how did i manage to get 2 beef burgers instead, quite literally not 1 thing was correct this entire order, how unqualified do you have to be to mess up such simple human tasks, i also work in fast food and i promise you it is NOT this hard, if youre unable to do something so simple, please rethink your life decisions, as for the manager, reevaluate who you’ve hired because this is a real fumble. 😂

July 16, 2024

Do not order Onion rings from here. They think that it’s ok to serve cold, burnt & drenched in rancid oil Onion rings. They credited me, and told me it was the quality of the Onion rings they had received the week prior… as I clearly see on google, it’s more than on going for 2 months.

June 21, 2024

Slow staff... speaking and screaming at each other I there native thung.. 2 cars and it took 30 min.. they coudind understand English or french well... this ain't fast food anymore

★★
April 30, 2024

I’ve only been here three or four times but every time we eat here, the onion rings are burnt and falling apart, the service is slow and the tables are not cleaned often.

★★★★★
July 27, 2023

I asked for honey dijon sauce dip with the chicken tenders but ended up getting honey instead lol. But overall the food is good but not too warm

Local Guide
December 17, 2024

Not good service.

★★★★
Local Guide
November 25, 2024

An A&W that meets the chain s standard expectations. Meals were well prepared and served quickly. The temperature in the restaurant was a bit cold, which slightly reduced the comfort of our experience. A detail to correct to make the moment even more pleasant.

Local Guide
November 23, 2024

The young assistant manager who thinks hes someone else, I dont understand why he works in customer service. He ruins A&Ws reputation. As a company representative there is a code of conduct to follow. I do not recommend this branch in any way...

★★
November 23, 2024

Very salty burger and cold and rancid fries (probably due to old oil)

★★★★★
November 23, 2024

Vegetarian options: 2 option, Beyond ou Masala Kid-friendliness: Oui Wheelchair accessibility: Oui

★★★★★
Local Guide
November 23, 2024

To eat good hamburgers and fries yum yum their sublime mother bear

★★★★★
Local Guide
November 23, 2024

Great friendly customer service

Local Guide
November 23, 2024

Very long service waited 20 minutes for 2 burgers and 2 onion rings Very bland washer, we didnt put the spices on it. The restaurant was poorly picked up a lot of waste on the ground

October 23, 2024

À la commande à lauto le 30 septembre 2024 vers 13h, lemployé était agressif et mettait de la pression pour que lon commande rapidement, malgré que je lui ai demandé de patienter très poliment pour regarder le menu. À la fenêtre il a rentré la machine dans mon auto sans me saluer et me demander le mode de paiement. Cétait très ordinaire de sa part...

★★★★
Local Guide
October 23, 2024

Its an A&W

★★★★★
October 23, 2024

Excellent service they are smiling but I am full of the Fountain inside badly for disgusting When I tell them to the boss I do it all am and I tell him put in this routine of to wash the corner and its a job for two done he tells me that you dont always apply well to do it ouffff I give in emotion I say it you have an efonter and disrespectful to say that to a customer they didnt say that.ohfff that I have control before I would have given him a good lesson PIF PAf like in the old days.

October 23, 2024

Terrible service, never go there. If I could, I would have given it 0 stars. An employee and a supervisor were super rude and rude to me and my cousin this evening. Plus theyre rats, we asked them for extra chipotle sauce, they refused on the pretext that there was already some, although there clearly wasnt any and we very politely asked for more.

★★★★
Local Guide
October 23, 2024

Always good from A&W.

★★
Local Guide
August 23, 2024

The gard was still on his cell and did not give me my order correctly and forgot an item. He was chatting with his colleague while holding my basket of fries. Bad service. Sorry.

August 23, 2024

If I could have given 0 stars I would have done so. My grandfather went to get a meal (2 hot dogs, 1 poutine and 1 drink). The seller wanted to sell him 2 trios instead of just charging 1 trio and 1 extra hot dog. In addition to being YELLED by the owner by mentioning that he recognized him (my grandfather) and that he caused him trouble on several occasions during lunch. My grandfather had lunch there twice only and no problem had been mentioned where he arrived. In short, the owner yelled at my grandfather for no reason. I confirm that the merchant has just lost customers.

★★★★★
Local Guide
August 23, 2024

Drive-thru service is great!

★★★★★
August 23, 2024

Gerald Fraser I recommend this restaurant for the speed of service, politeness and cleanliness Because these days some restaurants really leave something to be desired

★★★★
Local Guide
July 23, 2024

Alright !!!

★★★★★
Local Guide
July 23, 2024

Three cool

★★★★★
Local Guide
July 23, 2024

Fast, courteous service with a smile. Not haute cuisine but it does the trick for a quick meal on the go.

July 23, 2024

Evening service! Anything ! We waited 15 minutes before knowing that we could go order the waiter looked at us without ever giving us a sign so much that we thought it was closed!? No more than 30 minutes to wait for our meal, there are 5 of them! And with errors too?! Lets see who! The clientele changes the person because these steps make it sad!

★★★★
Local Guide
July 23, 2024

Lots of disinterested young people

★★
Local Guide
July 23, 2024

The most unclean A&W I have visited.

★★★★★
July 23, 2024

The service and food are always top notch and the staff is very nice and always makes my orders perfectly even if they are sometimes complicated. Honestly, hats off to them, I wont hesitate to come back!

★★
June 23, 2024

1 hour wait during the night .

★★★★★
Local Guide
June 23, 2024

Very good place. Hamburger papa or grandpa are very good. Root beer is good too.

★★★
Local Guide
June 23, 2024

We never received our apple turnovers in our order

★★★★
Local Guide
June 23, 2024

Very helpful, welcome

★★★★★
Local Guide
May 23, 2024

Great employees especially the very courteous young man without a beard. The other also with the tattoos on the arm and the beard. Good food. Its fast. Nice place.

★★★★★
Local Guide
May 23, 2024

Super great meat, beyond meat and chicken burgers. Oh and do try the onion rings Vegetarian options: Beyond meat, French fries, sweet potato fruits and apple pies (seasonal flavours also available). Parking: Lots of parking available. Wheelchair accessibility: Two entrances. One being wheelchair friendly.

★★★★★
Local Guide
May 23, 2024

Food was super fresh, ingredients looked and tasted real. Better than going to McDonalds or Harveys.

★★★★
May 23, 2024

Parking: Assez grand Food

April 23, 2024

The longest drive-thru in the world! 4:50 p.m. and 2 cars before me, more than 15 minutes of waiting ..still not received my meal .

★★★★★
Local Guide
April 23, 2024

Fast service and friendly staff, the food is hot and made when ordered with good fresh produce

★★★★★
Local Guide
April 23, 2024

Good restaurant, beautiful atmosphere, food equal to those of the chain, cordial service Vegetarian options: Vegetarian burger Dietary restrictions: Menu reviews Parking: Restaurant parking Kid-friendliness: Yes, high table and chairs Wheelchair accessibility: Access available for disabled people in wheelchairs reserved parking

★★★★★
April 23, 2024

Around 10:30pm you get the best service

★★★★
Local Guide
March 23, 2024

Efficient and cordial welcome from the employee at the counter. Fast service and hot food. What I found surprising was not having access to a hand dryer or paper towel in the Dad or Family toilet. This is a lack even if there is a hand towel dispenser in the self-service corner.

★★★★★
March 23, 2024

Everything is above expectations, Clean, Fresh and good service.

February 23, 2024

The service is lousy, the onion rings are so salty and not crispy, the food is cold and the table is dirty...not good, zero stars, sorry.

★★★★★
Local Guide
February 23, 2024

Always best A&W with nice atmosphere and courteous service.

January 23, 2024

The tomatoes werent fresh, the bread was too wet with mustard and the root beer was pretty bland. Needs some good training and a bit more supervision in this place I think. This is my 2nd time and once again quite disappointed. In addition, it is impossible to make a complaint on the A&W site, this site does not exist. I would have preferred an agreement or a refund but as that is impossible I am writing here

★★★★★
Local Guide
January 23, 2024

Its very delicious

★★★★★
December 23, 2023

Very quick service, in and out in under 3 minutes. Food was hot and well packaged. Parking: Free lot with decent spaces in front of door and more a small walk away.

★★★★★
Local Guide
December 23, 2023

One of the best A&W. Fresh and good service for once.. its rare nowadays. Guy who served me through drivethrough had a france accent. Super polite. Food

★★★
Local Guide
December 23, 2023

The wraps are easy to eat while driving and are not bad but come on why so stingy with the lettus? Even when I pay for extra I still get 1 Lil leaf lol staff is great polite and fast .

★★
Local Guide
December 23, 2023

The food is good and the staff is friendly but the service itself is endlesseeeeeeee! Arrived in line at 6:10 p.m., 2 cars in front of me. Its currently 6:23 p.m. (THIRteen MINUTES!), Im in front of the order terminal but Im still waiting for my order to be taken... LETS SEE, are they all on break or dead?!?! PS: 6:27 p.m. I just received my order. RIDICULOUS.

Local Guide
December 23, 2023

Very bad places very poorly managed should change managers the employees are not having as much fun as at aw rue dubois

★★★★★
December 23, 2023

Good burger!!!!

★★★★★
Local Guide
December 23, 2023

Super fast service

★★★★★
December 23, 2023

Excellent service, the food is ready in less than 5 minutes. Friendly people. Very good service and the food is always fresh.

★★★★
Local Guide
December 23, 2023

Good but lukewarm meal

★★★★
Local Guide
December 23, 2023

Fast service food decent

December 23, 2023

Ordered a hamburger and received chicken nuggets wow what an accurate order

★★★
December 23, 2023

A&W is personally my favorite fast food chain when it comes to burgers. However, when it comes time to talk about the service and experience at this A&W. Its been a few times that I arrive inside and no one calls me for 5-10 minutes. One it wont be long were busy could be appreciated. A little more rigor on customer service would be nice. Update (March 2023): Very poorly managed drive-thru service. Endless waiting between customer orders, I was tight on time and I hadnt had dinner yet. Arriving at the drive-thru there are a few cars which is normal considering it s dinner time. The drive-thru waited until each order was complete before taking another order. I had to leave because I was going to be late very disappointing to be told to wait and the wait was 3-4 minutes. Once again rigor

★★★★
Local Guide
December 23, 2023

A standard A&W... does the job, plugs a hole and bravo for the beyong meat option

★★★★★
December 23, 2023

Delicious! Hot, fresh! Very clean restaurant. Courteous employees!

★★★★★
Local Guide
December 23, 2023

Clean place compared to the competition. People with sense of humor

★★★★★
Local Guide
December 23, 2023

A little snack, a little lunch always delicious at this place.. What I like the most...their crispy onion rings

Local Guide
December 23, 2023

I love A&W usually. Had the breakfast sandwich. It was cold, dry, the sausage was awful. The hash brown tasted bland. Luckily, the coffee was ok.

★★★★★
Local Guide
December 23, 2023

Excellent food, a little expensive, clean and fast service

★★★★★
December 23, 2023

APRIL 6th, 18:30..no electricity for us and many others crazy busy inside and the drive thru when we entered, 12 people ahead of us and we were served within 25 mins What an AMAZING team they were.Bravo to all..We will return son

★★★★★
Local Guide
December 23, 2023

We all loved But maybe there is one employee missing for the dining room because the kitchen employees were already very busy. THANKS

★★
December 23, 2023

Slow service. Ordinary cleanliness.

★★★★
Local Guide
December 23, 2023

GOOD BURGERS!

★★★★★
Local Guide
December 23, 2023

Meals served quickly and always with the same quality.

★★★★★
Local Guide
December 23, 2023

To my taste

★★★
Local Guide
December 23, 2023

According to the standards expected of a fast food restaurant

December 23, 2023

Very bad experience. I order a slice and a fries at the car so at the window I ask for 2 sauces they tell me its an extra and that I only have 1 honey with my slices, but I also have a fries so 2 sauces makes sense. The waiter comes to bring me my order, I explain it to him, he goes to get a sauce and the red-headed girl with a braid and glasses looks at us with one of those faces and the guy comes back telling me that its an extra but I have 2 items I persisted in soaking it and he gave it to me. Not so complicated in the end, we could have avoided all this. On the way out I got angry and I told a gentleman go away and he left, I gave him a fry in the light when we met him. So you just lost 2 customers for a sauce that didnt even cost you 30 cents. Well done

December 23, 2023

If you like to eat cold this is the best place to go!

★★★★
Local Guide
December 23, 2023

Dietary restrictions: sans pain Recommended dishes

★★★
December 23, 2023

Meal made in advance. Everything was cold. Quiet and clean.

★★★★★
Local Guide
December 23, 2023

It helps out quickly!!!

★★★★★
Local Guide
December 23, 2023

Excellent service

★★★★
Local Guide
December 23, 2023

Everything was perfect.. the 4 star is missing a star just because of the price, its crazy.. 2 burgers and 2 turnovers $23... wow... but apart from that.. its ok the service was fine

★★
Local Guide
December 23, 2023

Waste fries and onion rings (cold and hard). The burgers were ok. The tables were dirty in the dining room. The service is slow due to Uber Eats orders that they favor to customers who are on site.

December 23, 2023

First comment over a year ago. Repeated errors in orders, regularly failing to add bacon or cheese when ordered. A word of advice, check your entire order before leaving, or go elsewhere. Updated December 2022. No improvements. Paid for two sandwiches with cheese, but without cheese inside. Update July 2, out of 4 sandwiches ordered, there were only 3 in the bag, and one of the three did not have bacon (dad burger cheese and bacon). Luckily I checked my order before leaving. Not even a word of apology from the staff, even after telling them that errors are frequent, so much so that 10 orders from 10 had errors in recent years. Once is an error, twice is a bad habit, 3 times its a pattern.

December 23, 2023

Rarely washes his hands, doesnt use gloves to touch the condiments, takes everything with his hands, no tongs and cooks quite disgusting anyway

★★★★★
Local Guide
December 23, 2023

The staff is always smiling, the food is good and the service is fast. Wheelchair accessibility: I have reduced mobility and everything is accessible, both the tables and the toilets.

Local Guide
December 23, 2023

The assistant manager was extremely rude. In addition to having waited more than 20 minutes for an order, the order was received with the wrong items inside. Very bad service I strongly advise against!

December 23, 2023

Very bad experience. Very arrogant and inappropriate drive-thru attendant. I do not recommend this restaurant in any way.

December 23, 2023

The manager is incompetent and rude! Vegetarian options: Weird taste and texture!

December 23, 2023

What arrogance and truly inappropriate comments at the drive-thru. I dont recommend. Go elsewhere you will be much better served.

★★★★★
Local Guide
December 23, 2023

Fresh fast food, clean service done by Tristan, William and their team! Good job guys!!

Local Guide
December 23, 2023

I received my onion rings all stuck together like a beautiful inedible gibelotte. Everything was correct in my order. Everything went in the trash, I paid $16.00 for the trash. I had photos but I couldnt show them to you. A W on Arthur-Sauvé Sunday March 7 at 2:15 p.m. Really not interested in going back

★★★★★
Local Guide
December 23, 2023

Very good fast service

Local Guide
December 23, 2023

The employee named Ivan is unable to understand the concept of a poutine with sauce on the side, and he persists instead of correcting the problem, incredible!

December 23, 2023

My order was completely different from what I ordered and there were missing items .I Really did not enjoy my experience and I do not recommend ordering from this location.

★★★★★
Local Guide
December 23, 2023

A real 24 hours like in the old days, fast and courteous service no matter the time!

★★★★★
December 23, 2023

Good and fast service. Excellent food

December 23, 2023

Very unfortunate because he is the closest to my dear me, unpleasant service you order from the car, he is constantly fooling you by shouting in the microphone, the service is poor, very unfortunate, it makes me not want to go there anymore.

★★★★★
Local Guide
December 23, 2023

Its not something I eat very often for obvious reasons, but every time Im craving a delicious hamburger and some really delicious fries, I always end up there

★★★
Local Guide
December 23, 2023

Average fast food for burgers. Average fast food burger joint

December 23, 2023

Cold meal service what service??

★★★★
December 23, 2023

Good food but the place is dirty

★★★
Local Guide
December 23, 2023

Run by children and it shows! The children do their work, but the lack of adults in this kitchen is glaring!

December 23, 2023

I go there often, usually its good. Yesterday the onion rings were so salty that they were inedible, we threw them away and the hamburger was lukewarm and the root beer very tasteless.

Local Guide
December 23, 2023

I ate well it was deliciously good and hot

★★★★
Local Guide
December 23, 2023

Excellent courteous service. Delicious as usual. Question: Why cant we use bucks after 8 p.m.? Frozen bucks, I love them! For me, its a big disappointment!!! Are you afraid that people will start throwing them? Or are there fewer staff in the evening/night? It doesnt take that long to put this in the dishwasher it seems to me...

December 23, 2023

24 hour service on, but when you arrive the employers mention that its closed... congratulations

★★★★★
December 23, 2023

I forgot my bag and they kept it until I arrived thank you

★★★★★
December 23, 2023

Fast service ! Hot, well-seasoned food! Every time I go there I get great service!

Local Guide
December 23, 2023

Extra long service Avoid when in a hurry

★★★★
December 23, 2023

Halloween evening shame to find a hair in my humberger and also one in my poutine I find it sad because its my favorite restaurant

★★★★★
Local Guide
December 23, 2023

Their onion rings are the best!

★★
December 23, 2023

It s not even open at night!

December 23, 2023

I went in the evening but it was closed waste of time and gas written not 24 hours if not 24 hours

December 23, 2023

A big rubbish onion rings in big pieces, not cooked enough

December 23, 2023

It was closed while googe said it was 24 hours open.

★★★★
December 23, 2023

Friendly staff Delicious taste. Food

★★★★★
December 23, 2023

Dietary restrictions: Juste bien spécifier vos allergies Food

★★★
Local Guide
December 23, 2023

Still very good. Service of an employee to be reviewed. Clearly were annoying him even by being as polite as possible. Good and clean atmosphere