A&W Canada in Saint-Eustache

Not good service.

An A&W that meets the chain s standard expectations. Meals were well prepared and served quickly. The temperature in the restaurant was a bit cold, which slightly reduced the comfort of our experience. A detail to correct to make the moment even more pleasant.

The young assistant manager who thinks hes someone else, I dont understand why he works in customer service. He ruins A&Ws reputation. As a company representative there is a code of conduct to follow. I do not recommend this branch in any way...

Very salty burger and cold and rancid fries (probably due to old oil)

Vegetarian options: 2 option, Beyond ou Masala Kid-friendliness: Oui Wheelchair accessibility: Oui

To eat good hamburgers and fries yum yum their sublime mother bear

Great friendly customer service

Very long service waited 20 minutes for 2 burgers and 2 onion rings Very bland washer, we didnt put the spices on it. The restaurant was poorly picked up a lot of waste on the ground

À la commande à lauto le 30 septembre 2024 vers 13h, lemployé était agressif et mettait de la pression pour que lon commande rapidement, malgré que je lui ai demandé de patienter très poliment pour regarder le menu. À la fenêtre il a rentré la machine dans mon auto sans me saluer et me demander le mode de paiement. Cétait très ordinaire de sa part...

Its an A&W

Excellent service they are smiling but I am full of the Fountain inside badly for disgusting When I tell them to the boss I do it all am and I tell him put in this routine of to wash the corner and its a job for two done he tells me that you dont always apply well to do it ouffff I give in emotion I say it you have an efonter and disrespectful to say that to a customer they didnt say that.ohfff that I have control before I would have given him a good lesson PIF PAf like in the old days.

Terrible service, never go there. If I could, I would have given it 0 stars. An employee and a supervisor were super rude and rude to me and my cousin this evening. Plus theyre rats, we asked them for extra chipotle sauce, they refused on the pretext that there was already some, although there clearly wasnt any and we very politely asked for more.

Always good from A&W.

The gard was still on his cell and did not give me my order correctly and forgot an item. He was chatting with his colleague while holding my basket of fries. Bad service. Sorry.

If I could have given 0 stars I would have done so. My grandfather went to get a meal (2 hot dogs, 1 poutine and 1 drink). The seller wanted to sell him 2 trios instead of just charging 1 trio and 1 extra hot dog. In addition to being YELLED by the owner by mentioning that he recognized him (my grandfather) and that he caused him trouble on several occasions during lunch. My grandfather had lunch there twice only and no problem had been mentioned where he arrived. In short, the owner yelled at my grandfather for no reason. I confirm that the merchant has just lost customers.

Drive-thru service is great!

Gerald Fraser I recommend this restaurant for the speed of service, politeness and cleanliness Because these days some restaurants really leave something to be desired

Alright !!!

Three cool

Fast, courteous service with a smile. Not haute cuisine but it does the trick for a quick meal on the go.

Evening service! Anything ! We waited 15 minutes before knowing that we could go order the waiter looked at us without ever giving us a sign so much that we thought it was closed!? No more than 30 minutes to wait for our meal, there are 5 of them! And with errors too?! Lets see who! The clientele changes the person because these steps make it sad!

Lots of disinterested young people

The most unclean A&W I have visited.

The service and food are always top notch and the staff is very nice and always makes my orders perfectly even if they are sometimes complicated. Honestly, hats off to them, I wont hesitate to come back!

1 hour wait during the night .

Very good place. Hamburger papa or grandpa are very good. Root beer is good too.

We never received our apple turnovers in our order

Very helpful, welcome

Great employees especially the very courteous young man without a beard. The other also with the tattoos on the arm and the beard. Good food. Its fast. Nice place.

Super great meat, beyond meat and chicken burgers. Oh and do try the onion rings Vegetarian options: Beyond meat, French fries, sweet potato fruits and apple pies (seasonal flavours also available). Parking: Lots of parking available. Wheelchair accessibility: Two entrances. One being wheelchair friendly.

Food was super fresh, ingredients looked and tasted real. Better than going to McDonalds or Harveys.

Parking: Assez grand Food

The longest drive-thru in the world! 4:50 p.m. and 2 cars before me, more than 15 minutes of waiting ..still not received my meal .

Fast service and friendly staff, the food is hot and made when ordered with good fresh produce

Good restaurant, beautiful atmosphere, food equal to those of the chain, cordial service Vegetarian options: Vegetarian burger Dietary restrictions: Menu reviews Parking: Restaurant parking Kid-friendliness: Yes, high table and chairs Wheelchair accessibility: Access available for disabled people in wheelchairs reserved parking

Around 10:30pm you get the best service

Efficient and cordial welcome from the employee at the counter. Fast service and hot food. What I found surprising was not having access to a hand dryer or paper towel in the Dad or Family toilet. This is a lack even if there is a hand towel dispenser in the self-service corner.

Everything is above expectations, Clean, Fresh and good service.

The service is lousy, the onion rings are so salty and not crispy, the food is cold and the table is dirty...not good, zero stars, sorry.

Always best A&W with nice atmosphere and courteous service.

The tomatoes werent fresh, the bread was too wet with mustard and the root beer was pretty bland. Needs some good training and a bit more supervision in this place I think. This is my 2nd time and once again quite disappointed. In addition, it is impossible to make a complaint on the A&W site, this site does not exist. I would have preferred an agreement or a refund but as that is impossible I am writing here

Its very delicious

Very quick service, in and out in under 3 minutes. Food was hot and well packaged. Parking: Free lot with decent spaces in front of door and more a small walk away.

One of the best A&W. Fresh and good service for once.. its rare nowadays. Guy who served me through drivethrough had a france accent. Super polite. Food

The wraps are easy to eat while driving and are not bad but come on why so stingy with the lettus? Even when I pay for extra I still get 1 Lil leaf lol staff is great polite and fast .

The food is good and the staff is friendly but the service itself is endlesseeeeeeee! Arrived in line at 6:10 p.m., 2 cars in front of me. Its currently 6:23 p.m. (THIRteen MINUTES!), Im in front of the order terminal but Im still waiting for my order to be taken... LETS SEE, are they all on break or dead?!?! PS: 6:27 p.m. I just received my order. RIDICULOUS.

Very bad places very poorly managed should change managers the employees are not having as much fun as at aw rue dubois

Good burger!!!!

Super fast service

Excellent service, the food is ready in less than 5 minutes. Friendly people. Very good service and the food is always fresh.

Good but lukewarm meal

Fast service food decent

Ordered a hamburger and received chicken nuggets wow what an accurate order

A&W is personally my favorite fast food chain when it comes to burgers. However, when it comes time to talk about the service and experience at this A&W. Its been a few times that I arrive inside and no one calls me for 5-10 minutes. One it wont be long were busy could be appreciated. A little more rigor on customer service would be nice. Update (March 2023): Very poorly managed drive-thru service. Endless waiting between customer orders, I was tight on time and I hadnt had dinner yet. Arriving at the drive-thru there are a few cars which is normal considering it s dinner time. The drive-thru waited until each order was complete before taking another order. I had to leave because I was going to be late very disappointing to be told to wait and the wait was 3-4 minutes. Once again rigor

A standard A&W... does the job, plugs a hole and bravo for the beyong meat option

Delicious! Hot, fresh! Very clean restaurant. Courteous employees!

Clean place compared to the competition. People with sense of humor

A little snack, a little lunch always delicious at this place.. What I like the most...their crispy onion rings

I love A&W usually. Had the breakfast sandwich. It was cold, dry, the sausage was awful. The hash brown tasted bland. Luckily, the coffee was ok.

Excellent food, a little expensive, clean and fast service

APRIL 6th, 18:30..no electricity for us and many others crazy busy inside and the drive thru when we entered, 12 people ahead of us and we were served within 25 mins What an AMAZING team they were.Bravo to all..We will return son

We all loved But maybe there is one employee missing for the dining room because the kitchen employees were already very busy. THANKS

Slow service. Ordinary cleanliness.

GOOD BURGERS!

Meals served quickly and always with the same quality.

To my taste

According to the standards expected of a fast food restaurant

Very bad experience. I order a slice and a fries at the car so at the window I ask for 2 sauces they tell me its an extra and that I only have 1 honey with my slices, but I also have a fries so 2 sauces makes sense. The waiter comes to bring me my order, I explain it to him, he goes to get a sauce and the red-headed girl with a braid and glasses looks at us with one of those faces and the guy comes back telling me that its an extra but I have 2 items I persisted in soaking it and he gave it to me. Not so complicated in the end, we could have avoided all this. On the way out I got angry and I told a gentleman go away and he left, I gave him a fry in the light when we met him. So you just lost 2 customers for a sauce that didnt even cost you 30 cents. Well done

If you like to eat cold this is the best place to go!

Dietary restrictions: sans pain Recommended dishes

Meal made in advance. Everything was cold. Quiet and clean.

It helps out quickly!!!

Excellent service

Everything was perfect.. the 4 star is missing a star just because of the price, its crazy.. 2 burgers and 2 turnovers $23... wow... but apart from that.. its ok the service was fine

Waste fries and onion rings (cold and hard). The burgers were ok. The tables were dirty in the dining room. The service is slow due to Uber Eats orders that they favor to customers who are on site.

First comment over a year ago. Repeated errors in orders, regularly failing to add bacon or cheese when ordered. A word of advice, check your entire order before leaving, or go elsewhere. Updated December 2022. No improvements. Paid for two sandwiches with cheese, but without cheese inside. Update July 2, out of 4 sandwiches ordered, there were only 3 in the bag, and one of the three did not have bacon (dad burger cheese and bacon). Luckily I checked my order before leaving. Not even a word of apology from the staff, even after telling them that errors are frequent, so much so that 10 orders from 10 had errors in recent years. Once is an error, twice is a bad habit, 3 times its a pattern.

Rarely washes his hands, doesnt use gloves to touch the condiments, takes everything with his hands, no tongs and cooks quite disgusting anyway

The staff is always smiling, the food is good and the service is fast. Wheelchair accessibility: I have reduced mobility and everything is accessible, both the tables and the toilets.

The assistant manager was extremely rude. In addition to having waited more than 20 minutes for an order, the order was received with the wrong items inside. Very bad service I strongly advise against!

Very bad experience. Very arrogant and inappropriate drive-thru attendant. I do not recommend this restaurant in any way.

The manager is incompetent and rude! Vegetarian options: Weird taste and texture!

What arrogance and truly inappropriate comments at the drive-thru. I dont recommend. Go elsewhere you will be much better served.

Fresh fast food, clean service done by Tristan, William and their team! Good job guys!!

I received my onion rings all stuck together like a beautiful inedible gibelotte. Everything was correct in my order. Everything went in the trash, I paid $16.00 for the trash. I had photos but I couldnt show them to you. A W on Arthur-Sauvé Sunday March 7 at 2:15 p.m. Really not interested in going back

Very good fast service

The employee named Ivan is unable to understand the concept of a poutine with sauce on the side, and he persists instead of correcting the problem, incredible!

My order was completely different from what I ordered and there were missing items .I Really did not enjoy my experience and I do not recommend ordering from this location.

A real 24 hours like in the old days, fast and courteous service no matter the time!

Good and fast service. Excellent food

Very unfortunate because he is the closest to my dear me, unpleasant service you order from the car, he is constantly fooling you by shouting in the microphone, the service is poor, very unfortunate, it makes me not want to go there anymore.

Its not something I eat very often for obvious reasons, but every time Im craving a delicious hamburger and some really delicious fries, I always end up there

Average fast food for burgers. Average fast food burger joint

Cold meal service what service??

Good food but the place is dirty

Run by children and it shows! The children do their work, but the lack of adults in this kitchen is glaring!

I go there often, usually its good. Yesterday the onion rings were so salty that they were inedible, we threw them away and the hamburger was lukewarm and the root beer very tasteless.

I ate well it was deliciously good and hot

Excellent courteous service. Delicious as usual. Question: Why cant we use bucks after 8 p.m.? Frozen bucks, I love them! For me, its a big disappointment!!! Are you afraid that people will start throwing them? Or are there fewer staff in the evening/night? It doesnt take that long to put this in the dishwasher it seems to me...

24 hour service on, but when you arrive the employers mention that its closed... congratulations

I forgot my bag and they kept it until I arrived thank you

Fast service ! Hot, well-seasoned food! Every time I go there I get great service!

Extra long service Avoid when in a hurry

Halloween evening shame to find a hair in my humberger and also one in my poutine I find it sad because its my favorite restaurant

Their onion rings are the best!

It s not even open at night!

I went in the evening but it was closed waste of time and gas written not 24 hours if not 24 hours

A big rubbish onion rings in big pieces, not cooked enough

It was closed while googe said it was 24 hours open.

Friendly staff Delicious taste. Food

Dietary restrictions: Juste bien spécifier vos allergies Food

Still very good. Service of an employee to be reviewed. Clearly were annoying him even by being as polite as possible. Good and clean atmosphere