Pizza Hut in Saint-Eustache

Good service and good pizza, the best every time I recommend

Very good service and the pizzas are well made.

Very good service

Everything was great

Pizza ordered extra stuffed crust $4 received without stuffed crust no feedback from customer service

Unable to reach anyone on the phone to report an error in the order. I have been on hold twice for 15 minutes and the line automatically cuts off after this time. Very disappointing not to be able to reach anyone.

Employees no hygiene..no fans..kibbles and chicken wings on counters..no net on the head..delivery by ubert eat without bag..arrived cold wet..and often burn. Dietary restrictions: They have gluten free pizza Wheelchair accessibility: Perfect Grfauxandeur

NO service. Unable to join branch. No French. And after an hour, the call was disconnected. App just works for pickup. EXECRABLE... Ill never order from there.

Each time we order, there is at least one error in the order, often several.

A pizza thats all broken down when you receive it. Better to travel to pick it up. We returned afterwards. Our pizza was delicious. We will definitely go back! They have impeccable customer service. A big thank you.

Excellent service, very friendly staff and very good pizza

Really no complaints, very good service and good pizza. The employees are very friendly and welcoming with good energy

Very disappointing, on the 2nd $5 pizza with 2 toppings they managed to forget one. Not strong.

Bon service

Excellent sjr tpute the line

The best restaurant in Qc

No way to order online, the site does not work after several attempts. When we call, there is no answer. Are you still open????

Great service! Order complete and served quickly!

Very satisfied, everything is good thank you

BE CAREFUL dont get fooled Its a little frustrating to know that if you order online its twice as expensive. 20 dollars a medium and online 10$ In addition, the person at the counter let me order at full price without telling me that it would be cheaper, online. Not strong in my opinion. And I mentioned to him the special 1x medium for $10 and he told me no, there is no special. 2 minutes after ordering I show him the special, via my cell and he looks at me with a big smile and says: (Its better to order online, these are much cheaper. You would have had 2 for the same price.) I tell him Im going to do that and he tells me too late your order is placed. I simply call it theft In my opinion, these laughter of the world, pizza hut is no longer what it used to be.

Great, everything is good

Worst expreciance of my life In this restaurant. Disgusting service today Tuesday September 3 at 4:00 p.m. The employer shouted at me

Very bad service overall

The food was absolutely delicious. I also appreciated the welcoming atmosphere of the restaurant. Overall the experience was great would highly recommend to others.

Great experience, very good pizza and excellent service

Good pizza, excellent service with a very available manager, I would not hesitate to come back

Very good experience

1st observation: The prices are not displayed anywhere. Neither at the counter, nor in their take-out menu pamphlet. They can load anything... 2nd observation: (see photo) We were the only customers in the place. We can see that our pizza is out of the oven. The employee was too busy with his cell phone to serve us the pizza. However, he was given a good tip when paying. The service was much better when they were on 25th Avenue. This is our first and last visit to their new location on Arthur-Sauvé.

Great pizza ! I highly recommend the Quebec pizza (bacon, pepperoni, mushrooms and mozzarella cheese). The interior was clean and the employees friendly. I waited less than 10 minutes, so quick service. I will definitely come back again

Super good service from Maxime and super good and fresh pizza

I always order online and pick it up and its quick and its the best

cest juste terrible ! Ce nest pas la première fois quil y a des erreurs lors de la commande, cette fois nous avons commandé une pizza québécoise, des olives ajoutées, ainsi quune pizza César au poulet, ils nous ont donné deux pizzas César au poulet !!!!!! ajoutez des olives cest + de largent, pourquoi avions-nous si peur de commander une chose et dobtenir quelque chose de complètement différent ???

We ordered 4 pizzas, all 4 pizzas were completely burnt on the top! Inadmissible.

I have nothing good to say about this Pizza Hut. We like their pizzas, but on multiple occasions they made delivery errors or our order arrived two hours late. This evening we received the wrong order and after 3 calls to the restaurant to be told that they were going to resend us the correct order, they admitted that they did not have a new order made for us! 2:30 later!) The restaurant supervisor has no interest in helping customers and one employee even said on the phone that she couldnt help because she was just an employee poor service from A to Z, if you want to be sure to eat forget this Pizza Hut. This order was prepaid, we hope to receive a refund! Update: 3 weeks later we have not received any refund, we will have to take steps with the head office Another update, 6 weeks later we wrote to PH Canada head office, still no refund! Next step is legal remedies. @Pizza Hut Canada: we have not been reimbursed and this is outright fraudulent behavior, ignoring customer service requests regarding a meal paid for and never received from one of your restaurants offering very poor service. If this somehow catches your eye, please contact us immediately to resolve this matter

Pizza Hut is the only one that offers stuffed pizzas.

Really happy with the service received and the pizzas are still delicious! I always go there, I love this Pizza Hut and I really appreciate the smile I get when they serve me pizza. The best pizza hut restaurant Ive been to! Really courteous and polite staff.

excellent food. service more than: ordinary. Errors in the order can happen, but during the last one 3 out of 5 items were not the right ones. and its not the first time. customer service more than deficient. never been able to speak to the branch to find out what is going on. and have what was ordered. extra charged and paying in the void.

Ive had it delivered a few times, unfortunately it ends today! Ive had a few mistakes in the past, but this time there were too many. I ordered two pizzas, one of which was not the right one... with chicken bites with mild sauce, but without sauce... and baguettes with au gratin garlic, not au gratin... We tried to call the service at the customer base. The first time, he transfers me to the branch and it rings twice to get back to the central office. Then, I called back twice and they just couldnt answer me. The food is good, but the service is downright SHIT!!!

Pizza never ready at the time we are told. Waited 45 minutes following the time it would be ready.

Excellent work from the team! 3 responsible and helpful young men when I went to pick up my order on Saturday March 23 at 6:30 p.m. A+++

Good service, good pizzas, but like all Pizza Huts, there is a lack of stock!! Not enough of each topping!! The dining room is permanently closed.

Pizza s kinda good not the best because its dry AF no good deals overall wouldn t go back but the staff was really nice

To order over the phone this is the worst service I have received in my life I will never order from this restaurant again the incompetent staff

Jai passé une commande à 17h10. Elle est finalement arrivé à 18:35, incomplete et avec les mauvais ingrédients sur la pizza. De plus, le livreur navait pas dargent malgré le fait que javais spécifié cash sur la commande.Jai tenté dappeler la succursale et fut mis en attente. Après 5 minutes à attendre, jen ai eu assez. Une vraie perte de temps.

They forgot to put the spices on my breadstick a bit sad that, otherwise the man serving was nice, but I regret having tip so much, knowing that when I arrived I saw that haha

MODIFICATION OF NOTICE...IT IS CLOSED!!! ... Food is good to take away, but it would be even better if we could eat it on site when it was freshly baked... Its very sad that the dining room is not open , I miss the lunch buffet . When will the dining room reopen ..... Update: there is a new branch that has just opened on Boulevard Arthur Sauvé, I tried it and I liked it! I will soon make a comment on this one shortly... to be continued

Now that you are on Arthur Sauvé in Saint-Eustache, QC instead of on 25th Avenue, you need to start delivering to Sainte-Marthe-sur-le-Lac.

Very good pizza and the employees are helpful

Extremely disappointed! We had it delivered, we are 5 minutes away and the delivery took over an hour. Additionally, the portions were very little.

Me too, my dough was fatty cooked as they say. Not cooked, indigestible. We are very disappointed. Will not return! We wanted to eat there, but no utensils??? We came back home. Sad! Parking: 3, 4 places, no more

Absolutely delicious

Clean Place and Courteous Staff... Unfortunately the Pizza is seriously lacking in cooking!!! Not to say Uncooked :( An Adjustment Is Necessary Quickly since it seems that we are not the only ones!!! * We therefore give this New Management the chance to adjust... (@ Follow)

Good morning, Im not in the habit of mentioning bad service but that of the Pizza-Hut in St Eustache broke all records... after more than 2 hours of waiting for my pizzas only 1 was ready and the other was not hadnt even started to be prepared... and more than half of the people waiting left before receiving their order given the monstrous waiting time... Im definitely never going back there again.

Pizza-Hut makes very good pizza, I love it. Its easy to order with the app and there are very good specials. The employee welcomed me with a smile, it was a pleasant experience.

We placed an order via Web at 6 p.m. we have a confirmation of our order... estimated time of arrival between 7 p.m. and 7:30 p.m. I tried to call delivered at 7:40 p.m. no response lucky Im not pay in advance Parking: Bad

Although they got my last order wrong, i would still go back.

Pizza was good and the staff was helpful.

Really a shame... The dining room is closed and Google tells us otherwise... They have the large dining room but it is closed... Its a shame that we can no longer find a Pizza Hut with customer service. tables...

The food is always good. On the other hand, we received the worst delivery service today: the delivery girl arrived at our door complaining that her tip was not worth much for going up slippery stairs.. very ordinary service.. we had given the normal tip for a restaurant delivery man, and the steps had just been scraped and salted (its also winter so hello..)

I love coming here for pizza, but unfortunately, the last time I came here, the staff messed up the order for both my pizzas.

Very slow service. We ordered in advance with an order pickup time. I got there on time and had to wait another 25 minutes. When I received my order, everything was cold. Questionable customer service otherwise.

Ive always loved their pizza, Im never disappointed.

Delivery only....there is no more labor for the dining room I believe!

The pizza has changed

Arrived there on a Friday evening for dinner, dining room closed.

Ordered hours in advance only to have to wait 30 minutes for my order. Several errors in my order (not the right pizza crust, not the extra sauce requested, chicken bites instead of wings...), I called about the errors in my order and they transferred me to hang up, I called back and they never answered.

Ordered $70 worth of food. Never arrived.

We placed an order at 10 a.m. to have delivery at 1 p.m., after 2 p.m. still not received the pizzas, it was my boys party and all the friends were hungry, we contacted the store 5 times and they hung up on me the line to the nose every time

Worst experience ever! Ordered delivery at 6:45 and 2 hours later still no pizza. The phone they have on their website connects to the customer service located in Ontario. All they can tell you is that it s on its way. The pizzeria itself just hangs up on you. Disgusting!!! Do not order there ever!!!

Sux. My order was supposed to arrive 7:45pm at 9:00pm still nomfood. Kids are hungry guests are hungry. Very dussapointing. Maybe spend less on marketing and more on delivery on time. Don t order here unless you have all day to wait for your food. update: went to the store today, and was taken care of really well. apologies, of course the meal was prepared. very nice people work there. the online system sux and the complaint hotline very unprofessional. thanky you pizza hut st eustache.

Worst experience! You will never be removed from my list again.

Placed an order at 5:15, 6:45 nothing had arrived and I called. They apologized and told me there was a delay. 8PM still no food, called again and was told they are having issues and they were unable to reach the restaurant. I went in person to pick up my food and the employee was looking at me like I had 2 heads! I waited 3h for my food and was not even offered a refund for my delivery fees, I had to ask. Horrible service. They told me my food had just been made and it is ice cold.........incredibly disappointed

Worst Pizza Hut location weve been to. Over two hour wait without being to reach the place to see whats going on. Managed by an incompetent manager. Its too bad because the employees suffer from it too.

I ordered and paid for my order online for delivery on Sunday April 2 around 6 p.m. I receive an email from pizza hut around 8 p.m. (a survey) about how I found my meal. 8:30 a.m. and still not received the order so I call Pizza Hut to be told that my order does not exist (they have already made me pay for it) and that Saint-Eustache does not do delivery. But yet on the site they give me the option of delivery and even charge me for it. So I went to the Pizza Hut in Saint-Eustache to get a refund and was told that I was going to be refunded on my card at the beginning of the week. Still no news...

thank you for the good service we had for overcooked pizza , we were delivered again

Good pizza, freshly baked! Conveniently Located near the flea market and drive-in cinemas.

I placed an order but still nothing received 3 hours later. Then I received a call that the employees did not show up at the restaurant and that the order will be refunded.

I placed an order during opening hours via the app. Nobody was in the restaurant!! And I got loaded too. Ridiculous. Edit: the manager contacted me, super nice and accommodating. Its more the restaurant employees who are in the wrong.

The place was very hot everything was closed salad bar no table service

Extremely long for very little! No service, not very cordial... Disappointed

The staff and service as well as the food are great. The only problem...there is no longer a dining room with service but that doesnt matter, you can still eat on site in the dining room without service

Impossible to receive help from customer service, the line hangs up without having had the chance to speak with a representative. My problem is that the pizza crust isnt even cooked! I would definitely not order from your establishment again. P.s in the photo these pasta are not cheeses

Pizza taste great , not what it used to be 25 years ago but still great . Service since covid , has dissappear. Last time my order supposed to be ready to pick up around 5:05pm. I walked out of there at 5:50pm Thats an extra 45 min on top of the 15-20 min cooking. For a take out

Fast good cheap

Nothing special about this pizza

Ill start by saying that Ive been a fan of Pizza Hut for over 30 years, I love their pizza which is normally delicious but I have to make this comment anyway, and this to try to wake them up because I want to get my good back pizza that I like. I dont know if its only at the St-Eustache branch that its like this but hey, on my last 2 orders my pan pizza looked NOTHING like the usual product, the dough was flat and heavy instead light and well risen, NO SAUCE my god it was dry and hardly any ingredients/toppings you have to look to see them. Sometimes it can be surprising and still be good but this really isnt. PLAINLY BAD. Wake up call Pizza Hut!!!! What s going on in St-Eustache??? Im going to try Pizza Hut St-Jérôme soon to see if its still good like before and Ill let you know about it at that time. I should have taken a photo to prove my words but I didnt think of it...

We love Pizza Hut! But last time we ordered 2 meat lovers pizza which were tasteless and burnt Their survey is a waste of time and useless Food

Uncooked dough

I ordered my order in advance, when I arrived to pick it up I was told that the restaurant was closing even though it was not even 8 a.m.

I ordered by phone, I arrived and I received nothing. Really disappointed in how ridiculous it was. I ve always loved Pizza Hut but I can t believe it!

Best pizza in the world

I place my order online and went there in store at the time they said it would be done. I got there and there was people that had been waiting for over an hour and a half (i ended up waiting for 2hours and never got my order) and noone that night got their orders they couldnt even reimberse us that day since their system was down and none of the employees (they were 5 employees) were able to fix it. they badly managed us clients in store and I HIGHLY DO NOT RECCOMEND COMMING OR ORDERING AT THIS LOCATION.

Cheese in the crust = Mmmmm so good!

Very good pizzas and good prices!

I LOVE ORDERING SO I DONT RECEIVE WHAT I WANT, VERY HAPPY.. IS THERE A PLACE WHERE YOU CAN ORDER ONLINE WITHOUT GETTING STICKED?? (I ordered chicken bites with a good bbq sauce and honey where??) You just had to read the tablet carefully!! (French fries -15/10)

Horrible pizza makers. We took the pan pizza which is an excellent product when done right. Some slices had barely any cheese, large areas of exposed crust. It also lacked sauce and the bottom of the crust wasnt crispy like it should have been.

Please be advise that they do not have dine in anymore and you only find out once you are there ....I had called before..too bad

Bad Pizza makers! I wish I read other peoples comments. We ordered chicken, beef, cheese but all pizzas had ONLY CHEESE. They put a little bit beef and chicken. No onion, no green peppers etc., as requested - NOTHING! People think they get 3 pizzas and pay only $15 but they don t know they pay only for bread and cheese.

Rapid

I missed my life... I should have made pizza. Pizza hut has always been more expensive than other pizzerias (notoriety on the types of crusts). But its still flour, salt and water... the toppings are less and less generous. We pay extra to have normal quantities of toppings and nothing more. The owners have all the cards in their hands to relaunch the brand and distinguish themselves from its competition but like many they are relying on the notoriety of their banner which, I predict, will disappear in a short time due to not correcting or changing itself. renew.

Bad treatment and service, the girls there are really bad with people and dont grant changes even if you want to pay extra! A plus...we forgot to put sauce in my pizza!!! Avoid this place

It was good

This restaurant is in a state of extreme decrepitude. You cant even dine-in. The dining room never re-opened after COVID. Walls and ceilings are torn up. Ive been expecting this location to close for some time. Shocked it hasnt happened yet. You can still order for delivery or pickup (but the delivery radius is extremely limited)

I was HIGHLY disappointed with the customer service and management provided by Pizza Hut St-Eustache. It has not been the first time that we received a condescending attitude from the young girl at the counter. After placing an online order, she contacted me to inform me there were no more tomatoes. Her tone was arrogant, her answers were unprofessional and I felt as though it was my fault they had no tomatoes! She practically ordered me to change the pizza and hung up on me when I decided to keep the same pizza without tomatoes. My husband picked up the pizza, came home, and we realized that the order was missing 2 articles. Please note that this was the third instance where our order was incomplete. My husband returned to Pizza Hut, asked for the manager Gabriel, and Gabriel was very unhelpful. He gave the articles, knowing very well that the pizza was 20 minutes cold, and we truly expected a better managerial service, to be let down. Preheating the oven as we speak to eat a soggy pizza, after wasting 40 minutes of our time and travel. DOMMAGE to this branch. We will most certainly be ordering our pizzas from Dominos. Wish I couldve gave 0 stars for service.

The service was quick and it was good

Very friendly staff, quick service even in a rush

Ordered online, paid for order online, get to pizza hut for pickup and restaurant is closed. Wasted my time getting there plus gas. Called the pizza hut and said i was going to get a refund in 5 to 10 days. Just terrible.

Placed an order at 5 p.m. and waited 2 hours to finally never receive the order. Waited 15 minutes on hold to be told that the restaurant had closed and did not notify anyone.

I placed an order last week around 11am on their website and it was approved. A lady from the restaurant then calls me to tell me that the restaurant is closed, it only opens at 4 p.m., so my order is canceled. I called back to confirm that they were not going to accept the money and she said: yes yes, we sent an email. Even today, a week later, I have had no refund from them.. very disappointed.

Restaurant closed, I placed my order online and paid by credit card. At the time of pickup, it was impossible to get my order and no notification in the window. Fraud!!! Update September 27, I still have not received my refund!!!

do not trust the description the dining room is closed.....

I placed an order online on September 17 but the restaurant was closed. There was no way to tell on the website. The payment went to my credit card. After two hours of waiting, I called the center and was told that the restaurant was closed due to a computer problem. I am also told that I will be reimbursed. Its October 8th and Im still waiting for the refund...

The delivery service is totally bad since they changed the way they do things!

Bad website. no service.

If you want to wait a long time for your order, this is the place to come. Over 45 minutes of waiting in the store and I wasnt the only one.

Horrible horrible horrible. We placed a take out order here a few weeks ago. When we went to pick it up at the time given we re we surprised that it was closed! After repeatedly knocking someone came to the door and said she would issue a refund not true. We tried calling the main office where we also got the run around! This is fraud. This restaurant is stealing peoples money! Class action lawsuit

With online ordering it works well. The pizza was ready by the time I showed up at the restaurant. Good service.

Fast service...

Really good clean good service

We ordered online at 6:30 p.m. The website and an email confirmed that our order was being prepared and should arrive around 8-8:30 p.m. At exactly 8:32 p.m. the website and an email informed us that the order had ultimately not been placed but that we could call. After a few minutes of waiting, the service hung up on us, thank you Pizza Hut, super good service (not). We would have liked to give zero stars but unfortunately that was not possible

Ive had several bad experiences with this restaurant in the past, but yesterdays one tops all... I order online for delivery, and 1 hour 15 minutes later, the restaurant calls me to tell me my order wont be delivered, I have to go get it!! I go there, and I ask for the delivery costs and the tip to the delivery person to be reimbursed, and we refuse! Im told to check with the manager, but he wont be there before Monday! I left with my order and arrived home everything was cold. This wasnt my first bad experience with them, but I swear it was my last. We have to give one star, too bad, I would have liked to give none.

I placed my order online for delivery and upon receiving the confirmation it indicated that I must go to a restaurant to pick up my order So I try to call to change the order for delivery and obviously no one answers on the phone. And of course I have no choice in going out to pick up the order because it has already been paid for and I cant contact anyone to cancel it. Needless to say I wont make the same mistake twice

THE MANAGER IS SUPER FRIENDLY AND HE GAVE ME EXCELLENT SERVICE AND IT WAS DELICIOUS!!

$5 pizzas are definitely worth it. Very good.

Twice now the online platform signals a time that the order will be ready and we have to wait 30min+ (60 minutes this time) to pass the promised time before receiving the order. This is unacceptable.

Fast service with waiting outside. The pan pizzas are super good as usual.

Its good, good cheese crust

Amazing view and the pizza is good too

Pasta is tasy

Well like pizza for a really good pizza go to Diamon on Arthur saved not compare to pizza hut really best pizza in town I recommend it to you

Cool

I m always impressed with the delivery guy s service! He s always in a nice mood, always super sweet and funny!! I love it!

Great in-store service . Their telephone system tells me that they do not deliver to Deux-Montagnes near the station convenience store..... I go and in store they tell me yes they deliver. And that s by calling the St-Eustache number June 18, 2021 their telephone system has changed and I can no longer call them directly to the store to place an order and Im not even talking about their Application its worse It says there is no Pizza Hut that delivers

We can no longer eat there

Good pizza and fast service

Ready on time but I feel bit too oil.

Very good pizza and speed. The only problem is that when you take the triple box, they let the garlic bread cool in the box instead of putting them in the warmer because the chicken breasts are not ready. This happened to me 3 times.

No restaurant here

As always, I love Quebec pan pizza. Ill pick her up on the day of the special. So.

Very good mini baguettes gratinated. Very welcoming staff.

They gave half baked pizza in take away.. We ordered with extra butter and they gave without butter... And there was no response even after filing complaint on pizza hut helpline

Delicious

No more buffet but the pizza is still good

The staff is super nice, very well served and everything was delicious

The staff is irresponsible and careless They dont make pizzas nice. They are ruining the Pizza Huts franchise name.