Sushi Shop in Saint-Hyacinthe

I really enjoyed my experience, the employees are really friendly and funny:) The rolls are rolled with precision!! They even gave me advice for my choice of sushi, I loved it!

good

I just tried 4 of their new items on the menu and all of them are wow! I cant wait to come back and try all the others. Yum yum!

Very polite and helpful employees. Very good service

Excellent service and meal

Excellent service the staff are friendly and helpful, they do Excellent sushi.

Friendly employees, delicious sushi and pleasant atmosphere.

Always good service, the employees are incredible, the portions generous! Thank you Sushi Shop team!

Great service! THANKS!

I love their sushi

Very friendly staff! And fast service

The team is smiling and courteous towards customers. In addition, they allowed us to have fresh sushi in record time!!! THANKS

Super good service from the sushi shop employees (dorothée, cynthia and benjamin) Dietary restrictions: Great service in the face of intolerance

Very good service every time we come to eat! THANKS

Excellent services. Orders ready on time, very good sushi!

Very friendly, fast and efficient employees. Vegetarian options: There are a lot of them!

Always very good service with fresh and tasty sushi. I recommend having the sushi prepared on site or by calling ahead. Its even better.

Always good, very accommodating and kind employees.

I love this Sushi Shop, the service and food are really perfect!!! I go back every week!!

Looking at the reviews, I was perplexed by the many negative comments. I took the chance of having a box prepared. It looks like the sushi had been made 4 days ago, the rice was dry, the avocas black and even the wazabi was cracked because it was so dried out... in short, a horror. Ps: this is the first review I have left in my entire life, to tell you how negative the experience was.

Basically a takeaway sushi place, but there are also a few tables inside. Nice service, interesting, raw decor. Location - a building on the outskirts of a huge parking lot next to a shopping center. However, the sushi was a bit according to your own recipe (it was difficult to find something familiar on the menu). And the sushi man is clearly a fan of black sesame and hot spices.

The best of the best..... Congratulations

The poké and sushi are excellent but really disappointed that in 2 years if its not more than that, I went back several times and each time I couldnt have the poké that I always take. The reason: the rice cooker doesnt work, the fryer is broken... on several occasions no chicken but problems with their supplier, I understand. There was once when I was with my friend, she had her sushi and I waited for my bowl which had been ready for 20-30 minutes and the staff just wouldnt give it to me. Im going back there a year later and its always the same story.

I like the Sushi Shop with the pokes and sushi. Prices have risen enormously over the past 2 years, however... we were at $29 for 2 pokes in 2021 and now were down to $42 in 2023... but luckily its good. It s just that we go there less often! The service is generally fast and good! Ive had a few mistakes on orders but they make up for it and I love that kind of attitude!

Order in advance a 50-piece chefs choice box for around $80 for dinner. Discovered at home that the chefs choice was the old awakening sushi. Avocado blacken and nothing fresh.

Damage ! The first sushi franchise in Quebec is no longer TOP. The rollers are soft, shapeless and fall apart when you try to pick them up. My homemade sushi is much better!

Fresh daily and exquisite! I highly recommend!

Dont even answer the phone

I always order in advance and have had no problems with my orders. Usually on Monday my order is done quickly. They have a wide variety in their menu and even for those who dont like seafood there is chicken sushi which is really good even the chicken pokebol is good, but I always ask if their mango is ripe first. Their chocolate-banana bomb is irresistible, I advise you to try it!

I have never seen a sushi shop so incompetent I once worked in a sushi shop and there was absolutely nothing in my order that was done well, wrong quantity, wrong ingredients, lack of ingredients, the employees work slowly. Ive ordered at least 4 times there and its over. I dont recommend this restaurant to anyone.

Employees pick up the phone so as not to receive a call! Arriving there there is nothing in the counters, they cannot make your order either because they have no rice at 6:00 p.m. when the restaurant closes at 8:00 p.m. Worst place for sushi in St Hyacinthe

The best sushi shop I ve been to! My special online requests were honored. Very cordial welcome. The sushi is beautiful, well executed and very garnished. Congratulations to the entire St-Hyacinthe team!

I love it when its done well! But without exaggerating, I have only been satisfied once out of my last 5 orders. Very often there are missing ingredients in my veggie poké (avocado, sweet potatoes and edamame beans were missing). The last time I had a veggie sushi burrito there was a lot more tempura than anything else and it was missing almost all the other ingredients, it was not edible.. It would be nice if employees had the recipes in front of them when making them.

No more rice.... In a sushi restaurant..... The employees seemed to find it very funny when I left.

Its getting worse and worse, a ton of rice, ton of tempura, little fish and seafood, piece of avocado pit, pieces cut giant or so thin that it falls apart... ordered 5 kinds and everything tasted like it. same thing.

It lacks light and warmth, but its much better than it was. The sushi was okay.

6:20 p.m. and they are already no longer making orders for their customer...they say they are full.. ordinary on a Friday around dinner time!

Dont be fooled by the schedule! They are short-staffed and have difficulty trusting the time they announce. Often close 1-2 hours earlier than scheduled. Despite everything, the staff is very friendly and does their best.

Excellent service. I recommend.

Its always good which I blame for its closed more goodness which is written on the entry 1h sometimes because of its ok

My chicken and mango poke bowl was perfect!!

Fast service Compliance with health measures

Scorn children who have no idea how to make sushi..sushi shop loses its credibility..you pay top dollar, its not edible. Its redicule you pay for a sushi with shrimp..look for your shrimp for a long time its just cucumbers...its only you undo it..it doesnt taste the same as elsewhere no refinement...Come on its is sushi..go learn your job or stop making people pay if you dont do what you do

Do not order from their website

Very ordinary experience! Sushi for 4 people delivered with only 2 soy sauces!?! No wasabi or ginger to accompany. Really disappointing! And the avocado in the avocado rolls was hard, tough and tasteless. I do not recommend this restaurant!!!

I loved it

I apologize

Yum ;)

$78 without tip for 52 empty, poorly made sushi rolls. The sushi shop franchise is no longer worth the price it asks for. Poor quality for the last 4-5 times Ive been there

Varied choice of sushi excellent good service

Always fresh, always true

Always good fresh sushi

The employee doesnt lift her feet

Dont go eat there! The management does not respect the rules of hygiene and food safety.

On a commandé a 5h30 et ils nous ont dit que notre commande allait être prête a 7h quand on est arrivé sur place notre commande était pas prête et ils nous ont dit que la machine a riz était brisé et ils nous ont pas appeler ! En plus ils nous ont dit quon pouvait attendre pour la batch de 8h pour avoir du riz ! Alors votre machine est brisée ou pas

Excellent sushi! I adore. The wait time is long sometimes but thats normal when its delicious! There are a few employees who are angry at times and dont seem happy, but in general they are polite. A small increase in salary might make them smile more! :)

Ordered at 2:30 p.m. for an order at 3:30 p.m., when I got there I had to wait 40 minutes to get the order. Please give an honest waiting time. P.S. clearly missing an employee. The only two employees there couldnt manage everything on their own.

I placed my order 4 hours in advance online and they called me to tell me it wouldnt be ready 15 sushis in 4 hours, very bad service, I wouldnt go again

Waited 3 hours to pick up my order and when I arrived: it wasnt ready so I had to wait another 40 minutes. There was no mango in my chicken Poké bowl and no one wanted to tell me about it, bad experience. The last time I was there the service was better, I wouldnt go back

The service was very long! The employees were clearly out of place and it showed in the quality of the sushi and pokebols. The rice crispy was burnt. In short, it was not edible! Strongly not recommended, worst sushi experience.

I wouldnt even give one star. I ordered sushi and ate it immediately, the avocados were hard and inedible. And the fish was clearly not fresh, it was disgusting. Ive never seen that. Worst sushi Ive ever eaten.

Extremely long service. The real problem in these times of pandemic is the employees without masks who tell each other about their weekend while making sushi.... it could be part of the obligatory hygiene measures to wear a mask just to reassure the employees a little. customers.

Very disappointing service

The sushi is perfect and good, but 2 mistakes in 2 orders I hope the peochai is correct

Always fresh

Good but slow. Beware of the deadly wet floors.

Order in advance...burst sushi on the platter. And I dont know if they changed cooks, but they ruined my favorite sushi there... Im not impressed with this branch...

I loved the miaaam mizou soup, the sushi is fresh. They were a little late so they compensated us with sushi of our choice ;)

Good choices of healthy and tasty meals!

Good service

I really like the Sushi Shop chain because I find their products excellent. On the other hand, this branch is pitiful and almost makes you want to go to the competition instead. There are often errors in the orders, they dont answer the phone and the employees are nonchalant, we almost have to do the work for them (ask for a bag, put our trays in it and the sauce... the basis!). I am seriously very disappointed...

Sushi congelés. On me répond que cest un aliment qui est comme ça. Ils nous prennent pour des valises.Les tables étaient sales et lemployée nétait pas occupée. Il a fallu quand même que je lui demande de laver ma table. Les prix sont semblables à ceux des autres restaurant de bon goût mais leurs sushis ne les valent pas. Faites-vous plaisir : allez ailleurs !

2 and a half years ago, I found a small spider in my sushi desserts. The cream sugar sauce for desserts was always full of mottons. I wanted to try this branch again tonight, but with the reviews Ive read, I definitely wont be going back!

Excellant

Service not too welcoming

Always so nice to come and eat sushi and Asian cuisine

The food is good but the cleanliness of the place leaves a lot to be desired. The front door is super dirty and the tables have dried food on them, I looked for the least worst. I hope it s not like that in the kitchen!

Ive been trying to call once a week for an order for two months and have never been answered. I get the voicemail and its still full. Im officially giving up.

Good service. The sushi was excellent. They were ready when I asked for them. I suggest you call to have your order prepared in advance. I take away 1 star for the cleanliness of the place.

Delicious sushi and I was able to use a discount coupon to get 5 pieces free

More training required

The service was long, not much enthusiasm from the employees

Staff would badly need supervision. Slow service and the places are poorly maintained (all the tables were dirty).

Its good

Sushi shop is a sushi restaurant with a wide variety of dishes that has fast and efficient customer service. The restaurants only downside is the high cost of its concoctions.

Crappy service.... Sorry but if you dont like people, dont go work in customer service. First time in my life that Ive gone off course because of this... :(

The best in town

30 minutes waiting time

There is nothing at the counter ready to serve and refuses to take new orders at 5:30 p.m.... As long as you have a sushi restaurant and dont want to make sushi, you should close.

Normally good when we dont wait 30 minutes at the counter to see someone (to serve us)

Order online at 3-30am so everything is ready for 5am, arrive at 5-30am and they forgot my order so wait 25 mins more.... seriously?

Sushi, delicious even if a little expensive.

Very good!

I usually order around $80 worth of sushi and my order is always prepared in 25 minutes, which I consider a reasonable preparation time given that the sushi I order are more complicated to prepare than average. The only thing is that the restaurants ventilation is really ineffective because, no joke, after 10 minutes spent inside, my eyes were burning so much that I cried. I dont know how the employees manage to endure this but in any case they are pretty resilient.

The sushi is excellent. Sometimes the staff is a little mixed but they are very friendly. Check your order with them so as not to have any disappointments. Order in advance because they are often busy, really a lot, especially on Friday and Saturday. The staff changes quite often there is a good turnover, I have seen one or two employees who are really bad at customer service but the new gang is very cool. One of the best places in St Hyacinthe to order your sushi in my opinion.

Worst sushi ever and really poor service I will never go back there

For me, you have to go to a real sushi restaurant. Said wind I even price at a very superior quality. The poke bowl has too few chicks and is too sweet, the tartar tacos are miniature.

Worst service, a shame for this restaurant chain! Young, nonchalant employee who drags his feet. Minimum 30 minutes of waiting and we saw them grabbing donuts and chatting instead of preparing the orders. Doesnt answer the phone

Always a good convenience store for busy lunchtimes. Or the evenings when we are lazy!! Pokebowl with lobster and shrimp, very tasty!

La qualité y est. cest un peu dispendieux, mais cest des sushis. Toujours frais (et jy vais mensuellement, depuis 4 ans) et ils ont une bonne sélection de sushis de variétés différentes. Le seul hic, cest que le soir, il faut sattendre à patienter 45 minutes pour une commande, et souvent le frigo est vide, alors pas le choix dattendre.

Look good. Never disappointed

The sushi is not stored at the right temperature and is always hot in the restaurant the property does not speak French and does not pay it is employed all hours due and takes tips even if she is not working

The food is always good, however the cashiers are stupid and very unwelcoming

Good selection of sushi. Everything looks clean and fresh. Quiet atmosphere.

Bland. Lack of variety during the day.

Miaaaaaam