575 Rue Pierre-Caisse, Saint-Jean-sur-Richelieu, QC J3A 1P1, Canada
Découvrez notre restaurant italien Pacini de Saint-Jean-sur-Richelieu. Notre cuisine italienne authentique saura vous charmer à chacune de vos visites!
On November 28 we had dinner out with family here very helpful with the language barrier because we speak little French had the steak dinner very good choice for all 4 of us and drink till near the end of the night. My oldest son decided to pay the bill what was around 260 ish left a 10 dollars tip since he was paying by debit. She grab the machine and left mad , we wonder why. We were still finishing our drinks and talking and wondering why she was mad. All of a sudden we had a manger come and ask us if there was a problem. We ask why would there be ,he said that we only left her 10 dollars tip and ask why . We told him that we were not finished and was going to leave a cash tip since my son paid . Wow couldn't believe this. I was going to leave a 50 dollars bill for her what would of been more the the 15 percent . We were so insulted we didn't even finish our drinks and left I will never recommend this place . And if you do go make sure you don't get ALEX as your waitress more concerned about tip money then better service . If I was the owner I would fire the manager and server Alex !! So insulted!!!
Food lacked taste and small portions for the price.. Atmosphere was great - lots of people celebrating their birthday (I guess because of the birthday discount). Bread bar is laughable - burnt wonder bread smothered in something that looks like butter - YUCK!
Anywhere Near Montreal, please stop at this place for your own sake. Ask for Jossua server extraordinaire. Food is fast, hot and fantastic. Thank you.
One of the best Italian restaurants I have ever been to. Food was so great. There was all you can eat fresh bread with 4 delicious choices of flavored butter including regular, garlic, pesto and tomato basil which in itself was overwhelming. Then we had the main dish which all were cooked to perfection. The cod was so flaky and fresh tasting, the Seafood Linguine was to die for. If in St Jean check out this restaurant!
Just as good as always. Service and food never disappoint. And the bread bar is the best!
Enjoyed a great night of excellent food and the waiting staff were so very nice. Can not wait to take a special someone there.
Amazing restaurant! Very delicious food and great service super friendly waiters! Recommend the ravioli!
BLUF: good food, decent price, great customer service. The kids loved the bread bar, which was as covid friendly as you could expect. Duck Penne was great. The wife vouches for the carbonara. Kids loved their food, especially the dessert. Busier than we expected, glad we made reservations. Def recommend. 2 adults, 2 kids and an adult bevvy for under $90.
Very disappointed! We had reserved a room for our Christmas dinner. We booked a month and a half in advance and received a confirmation text saying we had the room and everything was great. However, the day before when we called to confirm the exact number of people in the room, we no longer had the room! It was given by another group without even notifying us! Big lack of respect and professionalism...
Very good. Quite expensive, but you know the prices before you go. The bread bar is clean and good. The atmosphere and service are excellent.
It was for a Christmas party. Overcooked dishes, mixed bills. Prices too high for this type of meal. We had celebrated Christmas there and it was very different. We were disappointed this year.
Good food! Sitting by the bar makes a change Lack of light near the bread station...
The pasta is very good and very adequate quantity, the pizzas too but the traditional lasagna looks more like a starter than a main course. Fairly high price.
The dishes are very eggellent!!!
The only Paccini on the south shore of Montreal that does not offer gluten-free bread as an extra (even if the extra is colossal, it is an attention sought after by customers). Its not a difficult task, the bread freezes and at the price of the extras it is especially profitable. Unfortunately I have to go to Brossard.
I was served by Olivier! Seriously, the service was impeccable from A to Z, so smat, a real professional waiter. My evening was perfect. Thanks Oli, see you soon!
Restaurant PACINI st jean sur richelieu, very very satisfactory, excellent service, RAPHAËL, excellent waiter, kind, polite and very respectful of our choices..Tuesday evening October 1, I really recommend this place...I would go back there some...everything was delicious...starter, main meal, Im delighted, go there you wont regret it...
My husband had the lasagna... Its ridiculously small... I think the prices are too high.
Everything was perfect! From reception to exit! We feel important to you. Thank you all! Vegetarian options: Everything is well thought out for the veggies at last! Thank you
...this is not really an Italian restaurant, very expensive too, I will never return.
Truly a great experience, both on site and for take out. Parking: Many places available
My pasta was excellent but we were a group and I would have liked to have the tartare but there wasnt even a description and we couldnt have picked it up and 2 people in the group had it and the pistachios were not really good in the tartare and to spice it up as they told me, hot peppers are not great...otherwise, very beautiful renovated restaurant
I love this place
I was alone eating because I arrived early but still the service was courteous with a good description of what I was going to eat and the young lady was excellent with a beautiful smile yes I enjoyed my meal.
Exceptional service! Fast and good! Parking: Plenty of parking Kid-friendliness: Yes Wheelchair accessibility: Yes
Dinner (weekday) for my birthday. There were 2 of us and we had excellent service: Courteous and friendly which was much appreciated. The portions are generous. Only downside: the dishes are slightly too salty. But overall it was a great experience.
Always very satisfied. We didnt have a reservation, but that didnt cause any problems, we were assigned a place super quickly. The service was very pleasant, smiling and fast. A very small forgetting of a drink by the waitress, but she made up for the mistake with a smile and kindness. Our meals were delicious and the bread bar, always fantastic, easy to access and clean. We left with a doggy bag because the potions were so generous. Parking: Large free parking lot.
This evening, service not very good. He refused to allow us to eat inside even though there were plenty of unoccupied seats inside because the tables were poorly distributed among the waitresses. So go outside and cook. A waitress not super motivated either. Very slow service. Frankly, at the price it was for, I would have expected much better. In any case, Ive already seen better in this restaurant.
Very small lasagna with almost no sauce... for $24. Could do better.
A classic to revisit
Delicious and generous plates, very good service
Reservation for two on a Thursday. I dont think we would have needed to book. Served by Anthony. He introduced himself very well and took the time to ask us if we had been there for a long time to explain the menu to us properly. Fast and delicious services. I enjoyed the dana casserole plates from which the pasta was served to us. 2 pasta dishes and a small glass of wine each. Vegetarian options: Yes, and even a choice of keto dough
Excellent
Its been a long time since Ive been there....nice change
There were too many noises
Jai visité le Pacini de Saint-Jean hier et jai passé un bon moment. Malgré notre arrivée tardive, le service était excellent. Le personnel était accueillant et attentif. La nourriture était bonne et les plats bien présentés. Une belle expérience dans une ambiance agréable. Je recommande ce restaurant pour un bon repas en toute simplicité.
Superb beautiful evening at Pacini in Saint-Jean. Our server Xavier was very friendly and professional. I highly recommend!
Super nice romantic evening, great service and lovely atmosphere, the meals were excellent, everything was perfect
Hot starters were cold inside not good at all
An amazing place to go if it s your birthday! You get your age ( percentage ) off your main course Food
I show up at 9:03 p.m. I am told that the kitchen closes at 9 p.m., the waitress tells me its written in the door and well, Im going to your competitor Boston Pizza, great welcome.
Malheureusement, hier soir, l air climatisée ne fonctionnait pas convenablement. Nous étions 4 adultes et nous avons eu du mal à supporter la chaleur à l intérieur du restaurant. Je vous déconseille ce restaurant en période de canicule. Le serveur était charmant. Deux personnes ont pris une pizza à peine mangeable mais le saumon était excellent.
I have been going to this Pacini for over 10 years with always great satisfaction. Until now. I go there about twice a year. Being a full-time single parent with two children, its still a good outing. First of all, I found the waitress (Josée) very insistent when it came to extras. Not drinking alcohol, she promoted Virgin cocktails with a little too much enthusiasm. Not to me, To my children... I found it inappropriate. For the meal, I always order the Sicilian salt steak, rare, with parmesan fries. I would like to point out that I have tasted this dish more than ten times. I ended up with dry beef, without juice, without salt. To say... I didnt even finish it. With McDonalds style industrial fries without parmesan. The onions and zucchini in the fries were not fried, just wet. Not at all the taste experience of before. SO... Disappointment. The waitress (who speaks very loudly at the table) We asked at the start of the meal if everything was okay. Having barely started we answered yes. At the end of the meal I told him of my disappointment, Well.... I barely managed to get a few words in, Ultimately its my fault for not having mentioned it when she came to see us. She used this sentence as a shield without listening to me. If I go back, Which is not safe for a $150 outing without alcohol. Of course I specify to be served by someone else. But there is little chance that I will go back there... Now too expensive with lower quality ingredients.
Always a great experience, the staff is courteous and friendly! The dishes are also excellent, even my children/teenagers love them.
Very long to get served.
Nice restaurant, nice place
Very good food and very good service. Very expensive for what it is. We were given a seat next to a table with two very young children in the corner of the restaurant even with a reservation. It was very hot due to the heater next to our table.
Long and incomplete table service. The previous administration provided better service.
Its very expensive for pasta
REALLY good service!!! I advise you!!!
My wife Hélène and I went for dinner on Saturday. The whole experience was extraordinary. The atmosphere, the service from Marie-Pier, the lighting, the music not too loud, the excellent food and the meeting with the leaders. We go back without fail. Congratulations to all
Good service and the food was good Vegetarian options: Possibility of having vegetarian dishes Dietary restrictions: Gluten-free option Kid-friendliness: Gifts for children Wheelchair accessibility: Wheelchair space
wow, excellent value for money
Impeccable welcome
Super good dinner. We had the meal for 2 and it was really good.
Gluten-free option for Celiac. The impeccable service, I recommend to anyone who is allergic to gluten or celiac. Dietary restrictions: Gluten free and celiac.
Relaxing and beautiful atmosphere. Excellent food with good portions! Impeccable, courteous and professional service. I cant wait to come back and enjoy another beautiful evening! They even have a quite varied and delicious childrens menu! Slightly expensive but the quality and good quantity more than justify the price. Not to mention that a trip to a fast food restaurant can cost almost the same price for 3 people and youre still hungry. I left the store full and satisfied!
5/5 Parking: around 40 parking spaces Food : 5/5 |
My granddaughter loves it and so do we :)
Perfect service and the cuisine as desired for the brand except the gratinated snail starters did not offer very little garlic butter. So the dish was dry. Its a detail on the whole. Great atmosphere, good food!!!
Welcoming staff and good food. In addition, everyone was nice to my little Charlo despite his fidgeting. I recommend!
The only problem is the price. Everything else is perfect.
Very good service my expensive for a family
Good service and friendly, professional employees
Atmosphere without reprimand and food that is finger-licking good, the bread bar always a treat
Fettuccini Alfredo not good at all very dry even with an extra sauce the manager offered to change it when my partner had almost eaten the whole meal and he charges you for it on top of that
Where are Pascal and Luc Very very disappointed with my dinner this evening. It was better before. Very very long service, my meal arrived almost cold. It s long because there were groups. Reservation for 6 hours and received our meal 1 hour later. Very unfortunate. Dont think about going back there. It was my favorite restaurant. As for the prices, they are exaggerated in my opinion. At the bread bar, no more white bread. A customer takes a packaged loaf of bread, doesnt even put a gang on it and decides to put bread in the loaf???????? What is this service where????????? Without knowing if this man didnt go to the toilet before disgusting!!!!!!!!!!!!!! $40.00 for a spaghetti and a coffee.
Exceptional service Food ok Excellent dessert
Very good service, price vs quality of food its not worth it... No intention of going back.
The service was great but the food was very very ordinary for our entire group. Dont even try their risotto because it is by far the worst weve had. It was more of a rice soup. Regarding their dough, several of us asked for extra sauce because they were so dry that they were all stuck in ball shape. We will never go back there again.
Its a little noisy but still pleasant.
Very good restaurant with lots of Italian choice. The bread bar is an attraction in itself. Decoration and menus always renewed. It is best to reserve. Parking: Large parking lot but on busy days, plan to be further away Kid-friendliness: Children are welcome and have fun watching them bake their breads with family supervision Wheelchair accessibility: Easily accessible
Too expensive for what you eat there and frozen fried squid and really rubbery! I really dont recommend it!
Its been a long time since Ive been to a restaurant of such quality, perfect portion, meal more than I expected, discount for the birthday boy, really Ill definitely go back, what can I say about the toast :), thank you Maxime for the excellent service, I told him how long it has been since I had good service like this evening, I would have given 6 stars out of 5 for the service :)
Always well served
Souper en famille au Pacino. Le bar à pain est toujours apprécié. Par contre la lasagne n était vraiment pas à la hauteur. Comme vous pouvez voir sur la photo, les pâtes étaient secs sur les côtés et il manquait clairement de sauce. C est un plat qui n aurait pas dû être servi. Pas vraiment le temps pour se plaindre quand nous somme en famille avec 2 jeunes enfants.
Its been years since Ive been there, expensive for what you have on your plate but still good. Bread is always unlimited
I was surprised
Thank you Josée for the good service.
Outstanding service every time, delicious food
Great restaurant, good ambiance, good food and excellent service.
We have been going there for so many years and yet .. it seems to me that experience and less and less personalized. I can understand though with the staff shortage. We have celebrated each of our childrens birthdays at this place over almost 25-30 years. Yesterday nothing to say about the quality of the meal but the drinks that arrived after the meal should never have happened in a restaurant like this. Especially with a $230 bill I hope this review is constructive.
Pacini is THE RESTO in St-Jean. Warm atmosphere, courteous staff and wide Italian menu. Whether for business dinners, birthday dinners or simply for an evening out at the restaurant, I have never been disappointed at Pacini in St-Jean. Well done to the whole team!
Very nice indeed
Ms. was very friendly and I enjoyed our service!
First time going to this Pacini and the food was amazing! But the best part was the service!! Raphaël was such a great server, helped us, joked around with us, came by multiple times to make sure everything was good, even though he was very busy. Overall, great experience!
Always a good dinner, perfect service and the right atmosphere for chatting with friends. Dietary restrictions: Possible celiac
Yesterday Friday we were served by Marianne L. A real gem. She is ultra professional, smiling, and very objective when we asked her for advice on the menu. The meal was really excellent.
Great atmosphere but too expensive
Good job thank you very much
WoW the service is perfect
Its definitely worth the detour.
Pacini has not lost any feathers, even after the pandemic. The service is always beyond expectations. The dishes are tasty and the atmosphere is very warm.
Excellent meal and a big shout out to the waitress! One of the best services ever seen!
Lovely place to eat. Tastefully decorated.
The atmosphere of the restaurant is pleasant and warm. This is one of the most beautiful Pacini restaurants I have been to so far. Also, the waitress, who has worked there for a little over a year, was welcoming and we were served very well. As for what I ordered, I really liked the shrimp risotto. I would add more choices to the menu such as various veal escalope dishes.
Very good time on the terrace. Great service with good follow-up. Small downside, slightly loud ambient music.
Really nice, very beautiful
Very nice restaurant with super friendly staff
Few meal choices, few dessert choices, meals are ok but they highlight the air-bread bar on the grill to attract customers. Im not going back there. My food is 100% better than there especially my homemade pizza
Thank you max great service
Good food, a little expensive for what it is.... pasta & pizza!!
This was the third time yesterday that we visited this restaurant. We are never disappointed. Everything is excellent. The meals, the service, the atmosphere. We leave Saint-Hyacinthe to come to this Pacini, because it is much better than all the others, in our opinion! Favorite: squid !! Thank you very much again! Vegetarian options: Several meat-free meal options
The coffee was lukewarm and my plate only had a piece of cod of 4 small bites with linguini (noodles) for 2 or 3 people. The waitress gave us more lukewarm coffee. Very disappointing Dietary restrictions: GOOD Parking: Alright
Delicious. Excellent service.
I loved my experience at Pacini. I recommend it to everyone.
Good explanation from staff
Very good but also very expensive
The best Pacini
Everything here is yummy. So, if youre trying to lose weight, its likely not a good idea to come here! The bread buffet itself is a reason to come!
New on the menu. Excellent. Thank you Pacini
Good food but a little expensive, nice atmosphere
When it comes to food, it s the best Pacini
Perfect Wheelchair accessibility: Easy access
We were served by Maxime with excellent service!! A very good, relaxing afternoon meal! Kid-friendliness: Children are welcome
Excellent service and meal. Special mention to Josée
Refined cuisine and very good service.
Great experience, great service, excellent food
We went there on a Sunday around 7:15 p.m. after a group show (10 people). The man who received us told us to make reservations next time and seemed unhappy to see us arrive even though the restaurant was not busy and it was not about to close. We couldnt believe this welcome... which wasnt really a welcome. Fortunately, we were well served by the young waiter and the food was good.
The atmosphere was nice and the service was good but I but the prices are much higher than I remember. Then again I guess thats true of most restaurants
I took the cod from the lunch menu and chose the Italian salad as a side instead of the pasta. VERY generous portion. There were 2 of us there and she had the croustade for dessert. Wow! The service was excellent and the atmosphere rather quiet, it was a Tuesday! :)
Great dinner at the bar
A little expensive. Really nice service. Kids love bread grill. Birthday special ate great! Food : 4/5 |