Boston Pizza in Saint-Jean-sur-Richelieu

Very nice atmosphere. We were well served on the bar side with our large group. And what about the grilled chicken club wooow

Always a very good atmosphere at Boston, the girl serving very kind and smiling.

No glass of water The waitress didnt come once she forgot us.

There are six of us at the table (3 adults + 3 young children), the pizza arrives, we are hungry, the children are impatient, we huddle, we cut, we eat... too late to let them know that the pizza is not Its not cooked enough. And as for the bacon, it was pretty rare. Very disappointing. We said this of course to the waitress who offered us very spontaneously, as a usual reflex to compensate with a dessert at their expense. We didnt understand that she had actually said ONE (1) dessert... there are three children! Poor service requires a lot of searching and waving to get a staff members attention. Never again. The atmosphere of Cage aux Sports with wall-to-wall TV screens instead of background music... NO, never again. This kind of special family outing to celebrate a birthday that turns out to be so frustrating will be remembered for a long time.

Very good service and I made a very nice discovery of the cauliflower pizza. Wow!

Lukewarm pizza when it arrived on our table...we brought the rest to reheat it ourselves at home!

Excellent service! Wow for Catherine s service!!

We frequently eat Boston Pizza (restaurant or take-out) and it is usually very good. Today, I cant give more than 2 stars. The fettuchini alfredo is overcooked and the sauce bland (it just looks like cream, without the other ingredients). The pizza and bandera bread are undercooked. Really disappointing for a restaurant we love...

Very basic services, the waitresses do not understand what is said to them and are overwhelmed by events. There are missing ingredients for several dishes, extremely dirty toilets and tap water that burns your hands. We were told that the owner is scratchy but that has nothing to do with it. Worst Boston pizza Ive been to!

Fridays in Boston are a tradition for the family, a little less so with the good weather, but otherwise we had a lovely evening there and ate a good meal, which I prefer, the Cajun wings with banderas bread. The service always very good especially at our usual place at the back of the bars section. the only personal downside for me. for a place called boston pizza the frozen pizza and far behind other restaurants in st jean but overall boston and a pleasant place where adults and children can find their tale next Friday boston Dietary restrictions: Interesting gluten-free menu

Perfect before going to the guzzo cinema

Our best restaurant. We go there often. I am celiac I can eat several things. Thank you Boston Pizza. The only downside is the weird music but not serious.

Wait 25 mins at the entrance! The waitresses make eye contact with you from a distance but people want to come and place you at your table... no smiles!!! I left after that said 25 minutes waiting at the entrance like a thicket!!! Worst Boston pizza ever!!! Do not recommend it to anyone!!! Dont waste your time because they will waste it!!!

Very nice place, eat on the restaurant-bar side. Very good atmosphere worthy of a sports resort. The food is good. A little advice if you take the traditional plate of nacho and you dont like it too much to spice up; Tell them to use less jalapino or none at all. There are many, but many. Lol Parking: Very large,

Wait 20 minutes at the entrance when we are the only really ordinary ones Waitress very little present Food served cold!!!! Broken air conditioner? Because it was incredibly hot and unpleasant inside. Given the super slow service I waited forever to get the bill and be able to leave Never been so disappointed!!!!!

One of the best Boston pizzas Ive ever had! I go there regularly with a friend, to have a drink and a starter.

Very good service by the waitress Naomie! Super polite and very smiling. I will definitely come back

One of the only places to eat late in Saint Jean. Kitchen open until midnight even during the week

Excellent, the place, the food, and the very friendly attention of the staff. Super recommend

Language barrier what is an issue. I speak New England english. Otherwise, food was good

Where to start, After 25 minutes of waiting before someone came to see us, the starter was good but nothing more. My partners main meal, the ribs, had a funny smell and was tasteless and bland. Not to mention the outdated smell. Our daughters meal was good for the spaghetti. His poutine really smelled and tasted of cleaning products and the sauce tasted strongly of them. For my part, the hamberguer was very good but the fries were extremely cold. We didnt eat much due to all of this unfortunately. The service was very long. I dont think Ill come back.

My wife is gluten-free and there are a few options for her

Assigned table on the bar side. Our drink is served and about to finish. A 45 minute delay has passed. We still havent given our order. We ask an employee. Lack of interpersonal skills. A cold attitude. We have to wait and the speed of their services will not be improved. The pasta was lukewarm and undercooked.

Parking: Très facile Food

We are from Ontario and Frederique was our server and did an amazing job ensuring we knew what we were ordering. Frederique made our first dining experience in Quebec very comfortable. FREDERIQUE is a wonderful asset to your franchise.

Good but expensive

I loved the pizza ordered.

Not please with how they serve non francophones. We got here, sat for 30 mins, got our drinks, waited for another hour for someone to grab our orders.

Rather expensive if you want to eat a Hamburger

Most of the time when I order online there are items missing from my order. Super frustrating when I dont bother to check my order myself at the restaurant. Too bad because we like their dishes which are very good.

Noticeable drop in quality in the last year or two, all while prices are increasing. Chicken breast in my sandwich was actually really sad. Precooked and reheated chicken breast with no seasoning and the bun was not at all the same as it was as Ive had it many times in the past. Chicken wings were decent.

Really poor delivery service. Bored to wait for two hours and not be able to cancel the order since its already paid.... were still waiting... I called an hour ago and told me max 30 minutes more. .. phew

Pleasant atmosphere, great service

Very good service Vegetarian options: It was on the menu Parking: Plenty of parking Kid-friendliness: It was on the menu Wheelchair accessibility: Automatic door

Poor meal last night. I had a burger with fries, the meat was tough and dry. Very fatty and cold fries My husband had fried calamari and fries, same, poor quality. 70$, we would have better eaten at Mc Do. That s saying something! This restaurant chain is no longer what it used to be.

Fast service and good welcome

No service for 20 minutes and we didnt even ask for one.

If only more companies would be as generous and engaged in our kids and community like you Boston Pizza! #CNHR2023

Friendly staffs, and the foods are very good .

Good for groups with children, there s something for everyone.

Very good dishes, very reasonable portions depending on the price. Fast service, despite the fact that we arrived late.

A bit disappointed. The taste of the pizza was excellent but the dough was not fully cooked. I ordered a smoked meat special. The pizza was cold because the delivery guy didnt use an insulated case and it was -25 Celsius. He smelled like pot and his eyes were red like blood. He wasnt even aware that I had paid for my order online and showed me his interac machine. The only reason I ordered there is because I received a gift card.

Friendly waitress, informed us from the start that there was a shortage of staff, and we apologize if she could not come and see us regularly. We ate well.

Warm welcome, courteous service

We had booked for a party with children, there were 20 of us unfortunately they put us aside on the Bar side the music was too loud and given that the tables are very high the high chairs did not work the service was excellent on the other hand so the restaurant side would have been a lot better

Our group was staying at the Holiday Inn next door and visited this restaurant for a few dinners and the service and food was great! Even though we are not fully bilingual they offered us english menus with english services and the food was always great!

Service with a smile, adequate choice of lunch dishes and reasonable bill. What more could you ask for for a family dinner?

This was our third time coming over. Yesterday we felt offended after being made to pay first for a bottle of beer ( amount $175.00 ) first because we can now conclude we looked like we couldn t afford it. Parking: It was spacious and safe

Thursday 5@7, A bottle of Laroche chardonnay white wine is $20. Excellent service and plenty of parking. The chicken nacho is good. The bacon potato cream is really good. I would rather say a chowder.

What fun!

Small screens Vegetarian options: Mediterranean pizza Parking: Sufficient

On the other hand, very noisy, bar side.

Kid-friendliness: Childrens menu with game and coloring pencil. Lid and straw on the childrens glasses. Avoid damage. Sink and automatic paper dispenser, easy with children to wash their hands.

Very pleasant service and very good food.

For the pasta is not very hot rather lukewarm

Good price, food and service!!

The food and staff are nice, but frequently there is something missing in my pickup orders... Last time, I ordered the Thai chicken bites and the cactus cut fries and both the dip for the fries and the sauce for the chicken was missing... something that often happens. It unfortunately ruins the whole meal since the chicken is meant to be in sauce, but unfortunately I havent been offered anything for the mistakes and end up eating dry chicken often. Too bad because the food is otherwise amazing.

Long service, but I understand that there is a lack of labor Kid-friendliness: Childrens menu, seat

Waiting 45 minutes for take out. All orders placed have errors. We left several chances, but now its over. And the parmesan & garlic fries tonight smelled like beef? What is that? At the price it costs, really disappointing.

Very disappointed with my Vege burger. I had a doubt that my meatball contained animal meat even though it was supposed not. As I ate the hamburger so much, I noticed that the cooking was very poor. It was cold and oily. The fries were not fresh and were soft. Im not coming back here anymore. I will go elsewhere.

The welcome and service is second to none! The Chicken & Pecan Salad meal is a very good choice. Pizza is a must.

Loved their ravioli with pasta sauce .they need to sell it by jars. The Spinach artichoke dip was pretty delicious too. I enjoy every visit .

1 hour before receiving our appetizers. Despite everything, they wanted to bring us our meals at the same time, which we refused. The waitress told us that they had no choice in bringing the meals immediately so I called the manager to demand that we be given 20 minutes to have our appetizers which they took 1 hour from us bring. We waited not 20 minutes but ANOTHER 1 hour before receiving our meals. Missing Caesar salad, chicken received breaded and not grilled, a cold smoke meat sandwich soggy with the pickle they put on top, no utensils. The total! I can tell you that it was the first and last time I went to this restaurant. Amazing !

We just ordered dinner via an app from Boston Pizza St-Jean-Sur-Richelieu. We ordered the double portion of chicken garlic. The order didnt specify how many wings we would receive, but for $25.89 we expected to get more than 8, especially considering that on the kids menu there are 5 for $10 . We also ordered the Mac & Cheese. Unfortunately it was bland with no crunch and the pasta was overcooked. Also, the cheese was barely melted on top. We are very disappointed. We just wanted to enjoy a good, effortless meal, treat ourselves in some way...and now were unsatisfied and have to go to the grocery store to make some really good Mac & Cheese. We hope this comment will be constructive: add flavor to your Mac & Cheese, maybe a little crunch? And lots of love... It was a very sad Mac & Cheese. And for the garlics... we want to believe that it is an error. Not a cheap mistake! We very rarely spoil ourselves, which is a great shame.

The service was slow but the food was very nice

I didnt mount them, the servers were really not personal, the management was mechanged

Very disappointed with my visit because no more squid on the menus And the services not from our waitress And my pizza, the dough was not very good, very ordinary

The service is extremely long and often errors

Very good, fast and courteous service. Reasonable price I liked it!!

I am always served very well, the dishes are always good and the waitresses have a smile nothing better.

Superb service.

Extremely long service 2 hours to be served pasta. Zero out of a hundred well done!

Always delicious to eat there

Boston Pizza is always a safe choice for good food and atmosphere.

After 2 disastrous visits, it was better this time THANKS !!!

Honestly, very disappointed with the customer service. We called at 7:30 p.m. for one of 6 people, we were given a delivery time of 1 hour, after 1h45 we called to ask where our order had gone, only to be told that it had just never arrived. was ordered from the cooks. The person on the phone offered us a credit, we asked for a credit for how much despite our dissatisfaction... we were ready to give it a second chance. After going to see the manager, the person on the phone told us that we ultimately had no credit since it was not considered their mistake to never have taken the care of ordering our order from the kitchen. Really disappointing customer service. Boston Pizza has just lost several customers unfortunately due to their lack of incompetence...

The waitress was dusting the blinds while we ate our starter. The burger was cold. We had reservations and our table was not ready even though the restaurant was empty...

No respect for their customers. Not able to take responsibility for their mistakes.

Whenever you wanna order online on phone, they have the worst connection and can t hear you properly!!!! Always keep saying sorry our phone has problems!!! Very bad customer service!!!!!!

Standard sports bar. Good food, sports atmosphere, wide beer selection. Had their Fiesta Salad that was very good!

We waited over 1hr for our food and when it was served only half of us had food. Other 2 waited another 15mins. Very slow service.

Okay humm I dont recommend it at all. Waited exactly 1 hour before having our meal and not arriving at the same time 2 people out of 7 had to wait for their meal 25 minutes more then 25 minutes waiting for our drink that makes no sense. It was the birthday of someone in the group and the waitress gave her dessert cold, no good party, nothing at all, no flavor and the only positive point, for example, the bill, it arrived very quickly.

Service with a smile

Boston pizza is good and very good service. The only downside is the toilets are not their strengths.

We went as a family with our 4 children to the Saint-Jean restaurant. We left after 20 minutes since no one came to see us, not even a hello, no glass of water. The waitresses passed by without looking at us. We intended to leave a good tip given our large family and the free childrens meals. Ultimately, very disappointed.

Perfect! Kid-friendliness: Good childrens menu Wheelchair accessibility: Near the door

Best BP I ve ever been to

Going elsewhere to wait two hours to receive my plate is rubbish.

Very long before having service, around 20 minutes after having chosen our meals accompanied by an impatient child we were able to order More 1h30 in the restaurant We arrived at 11 a.m. on a Sunday at the opening and it was very busy!

The service is very long, I am currently waiting. Helpful waitress.

Great service. The only big problem with banquette tables is the height of the tables vs the high chairs.

Speed of service, served quickly. No pressure to have starter/dessert. We work well with children! The only downside is that you should not place young children requiring a high chair on the raised benches. The high chair is too low.

Beautiful place but very uneven experiences every time. Sometimes I come out of there in heaven with outstanding service, sometimes the food is less good and the service is more ordinary. Overall I am more satisfied than dissatisfied.

Great welcome, super nice waitress

Jy suis retourné cette semaine et je regrette. Personne nest venu nous accueillir à laccueil pendant un bon 15 mins. On nous a complètement ignorés alors quon était debout. Lorsquon sapprêtait à quitter la bâtisse, sans avoir manger, une serveuse nous a interpellé sans sourire et nous a offert un siège. Ça ne mincite pas à revenir.

The pizza was very good! On the other hand, $11.50 for an onion ring is exaggerated!!!

Delivery. Definitely the worst Boston in the region. Super slow service and delivery. I called the first time for 2 errors in the delivery order 1 pizza half perogy half smokemeat. Received a perogy not half a storm no chip. Reminder returns this to me. For real there. For an order of $65 ITS REALLY ORDINARY.

The Thai chicken bites are excellent and so is the banderas bread. These are must-haves for me. Their brownies are the dessert and the place I eat them. Im even someone who rarely eats dessert.

Amazing staff !!

Vegetarian options: Interesting vegetarian menu Kid-friendliness: Childrens menu and notebook and pencil to entertain the children

Cold chicken burger, the toilets really dirty but the service was ok.

Nous avons commandé pour apporter. Vraiment déçue, la pizza au smoked meat sur la photo a laire bien remplie de viande et en vrai il y a à plein 1/4 de smoked meat dessus. Une pointe avait un seul morceau, dun cm carré. Cest plutôt une pizza sauce tomate et fromage saupoudrée de quelques morceaux de viande. Mon chum a adoré ses tacos .

The cauliflower bits were tasty and went nicely with the drinks. Could have been a bit hotter though. However oever all done well.

Great staff, good food and good experience all together. Anglo friendly as well Vegetarian options: Vegetarian options are available and tasty as well. Parking: Goof parking Kid-friendliness: Certainly kid friendly and high chairs available Wheelchair accessibility: Accessible in all areas and parking lot

Good food

Very good, excellent service with Joséphine, super good meal, will go back often, it was my 1st time, beautiful plate, not expensive, on the rising side, with lots of beautiful things, good price, nice waitress.

Good alcool and food

Dunns smoke meat has nothing to do with Montreal smoke meat. A deal of a 1/4 microwave it charges you $20. At least gives a good portion. Anyone can do better at home.

Before covid it was a beautiful place now its been 2x that I go there and I have a pecan salad and 2x the lettuce is really ugly and clear... and the toilets were pud and its room the 2 times that I went so I I dont think Ill go there anymore, its changed a lot.

The service is very average and I had no expectations in terms of performance on this side given the situation of all the restaurateurs with the workforce. On the boof side, its a big zero. Wonder if its not 10 year old children who cook the dishes but it looks like microwave beef. Totally not recommended, I hope I wont get sick. Really not good. Cooking, food, worst side rising for life. Poutine cheese worse than McDonalds, very tough chicken and pork, flavorless. Everything seems to boil or heat in the microwave.

Vegetarian options: Various options Parking: No problem responsible gluten options

Worst experience Received service for only one drink even didnt ask the other person The children have their own meal after the others supper Return the meal twice because it s really cold Wow I do not recommend

Nous étions un groupe de 14, notre serveuse nous a bien servie et a été attentionnée, la cuisine a été un peu lente mais considérant que le resto était occupé cétait très bien Dietary restrictions: Gluten free option

Really good red sangria! And the succulent salad

Pocket plate, a smoked meat sandwich with a spot of mustard as big as a 10 cent, a little meat in motton and a dozen cold fries. I asked the waitress when she brought the dish: What do you think of this plate here? » If you want coleslaw it s extra. We took the time to ask me why I answered no to the classic question: Was it to your taste? » I was told: Yes since covid it s difficult we often get these kinds of comments. Hey, honestly, covid is the easy answer. Because as consumers, we have been paying more since the famous covid. So Boston Pizza: in a smoked meat plate for $20: put a cup of mustard, a nice pickle, a coleslaw and a mountain of hot fries. What they served us this evening is rubbish. Ashamed. Never again.

Worst delivery service ever! Minimum 1 hour wait and STILL missing items!!

Very good service. I loved my veggie pizza.

Great family restaurant

I dont know the name of the delivery girl who delivered to me yesterday but she was very nice, asked me if I was having a great evening and we just had a friendly chat during the debit card transaction. I ordered online and was warned in advance that there was going to be a 50 to 55 minute wait. I ordered a chicken and pecan salad with three cheese bread. DELICIOUS!! At the price of the salad, I was afraid it wouldnt be to my taste and in the end, I loved it! THANK YOU

Good and good. Kid-friendliness: There is a childrens club which is good.

Its a restaurant that is quite expensive and the portions are huge. Too bad you cant order a childrens menu when youre an adult for small appetites.....

The nachos were decent. Pizza was okay. Salad looked brown. My partner enjoyed his pasta. Staff were nice. I ordered pick up days later. Nachos meh. Desserts were the cake and cheesecake which were meh. Yesterday I dined in. I got boneless bites, nachos and a brownie. The service was a bit slow and the waitress was ok.. Food wasnt good. Brownie was alright.

Nice improvement to the menu. Lots of choice, unique dishes. Nice atmosphere to watch sports on the televisions. On the other hand, I had to get up and go see the waitress to pay because she had forgotten me.

Parking: Large parking lot, space reserved for people with reduced mobility Wheelchair accessibility: Ground floor and reserved parking space

I ordered food on skip the dishes and they completely screwed up my order. I was told that Id get points back instead of money and I havent received that either. The food was good but I dont recommend ordering delivery.

Service was really slow, 15 minutes before I even got a drink. You could do better

I ordered to bring. The whole thing was supposed to take 25 minutes, ultimately 35 minutes my order was ready. When it arrived, an item was missing. I had to go back and get it. I had spaghetti alfredo with shrimp and parmesan. The taste was bland. Peperoni pizza ok.

The staff was great and the food was even better. Deffinitly will be eating here more. Highly recommend

Excellent value for money. The service is sometimes long (since covid there have been a lot of new employees), but it is still a good service. Ideal with children or in a gang.

Very good meal with friends!

Ok

Very good place for lunch or dinner. The bar is very entertaining, especially when there are important sports matches. They have salads and a very good poke bowl with salmon or chicken.

Good but expensive for what it was

My review 5 years ago --------------------------------------------- Very good experience and excellent food, the waitress was kind and attentive. 4 star only because the Chocolate-Fondant Pizza desert was not cooked properly. The dough on the outside was golden brown, the top well cooked but the bottom an elastic uncooked dough that looked like a soggy marshmallow. --------------------------------------------- I have returned there many times since, my children, my partner and I have always eaten well, I have never had a poorly cooked dessert as indicated above and the prices have always been acceptable and competitive. a recommended restaurant for the whole family :) Kid-friendliness: My children have always been well served and invited, small pencils and coloring books always different, they always enjoy visiting.