157 Rue Saint-Jacques, Saint-Jean-sur-Richelieu, QC J3B 2K2, Canada
Ordered a poutine and it took 1hrs to get it, I live 8 minutes away.
Can't talk about the food, but the staff are pretty rude and displeasing. Went there for a toilet emergency and when I came out the lady at the counter said "you're welcome" as I was leaving to let me know it's only for customers.
Amazing experience, came here with some friends, even though there was a language barrier, amazing service
Simple but tasty food. Portions are gigantic! Waitresses are friendly. I'll come back.
Food was good, that’s until we found, twice, in two different plates, long hair, so disappointed.
Excellent pizza!! Best in town.small cozy place with outstanding service.I highly recommend a medium Mario Special Pizza for 2
Food was good. With my wife we shared a pizza and a Poutine and both were really nice. We missed a beer or some wine...
I love my poutine and so I came here to try the poutine. For some reason the first time was way better than the second time I went. It is ok. Staff were okay too.
Usually I have it delivered. But I went there for dinner with a friend. Its very small and too close to schools. As a result, too many young high school students frequent this place. We were stared at, no privacy. As for me, I will continue to opt for the delivery service. I will always be their customer but never been able to go there on their dinner date.
Great food
Ventilation system broken last week. Unbearable noise. If a restaurant doesnt care about having their broken ventilation repaired, imagine the rest of their equipment.
Great service from Julie, friendly, smiling and efficient. Beautiful little restaurant, I recommend the hamburger steak, it was excellent!
The receptionist as stupid as her butt, gave me the impression that I was calling to ask her to do something for free
I really like cheeseburgers. The pizzas arent bad either. Experiences with delivery people may vary Also: What dishes do you recommend? Supposedly pizza Made me laugh
On this September 9th the young woman at the checkout is adorable Marios special lasagna a delight A big thank you to Laurence
I would like the manager to contact me.. I call several times a week.. I leave between $5 and $10 tip per order.. I place a new order and the reception tells me to be careful because I dont tip! !!! Wowww last order for me!!!
Not possible to speak to any manager, the receptionist is very rude and looks like she gives a minimum of 30% tip
Im calling for delivery. Courteous service, professional receptionist and good humor (07/26/24 8:38 p.m.). Typical pizza pasta poutine restaurant. Large portions, quality ingredients. Fast delivery and few order errors. Reasonable price.
Really excellent, fast delivery and always very hot
My favorite restaurant very good big portion very very good very nice waitresses and all very nice people
Jai appelé pour être sûr quil avait pas de gluten dans la poutine mon fils a la maladie de coeliaque très sévère . La jeune étais en formation à fait son possible pour maider mais personne ne lui a fourni les informations. Jai u limpression quon ma juste dit non il en a pas pour me faire taire. Je me suis fier à eux résultats mon fils a été super malade .
Very good food!!!
The food is excellent, but the delivery people deserve to be put out of work! Arrogant and not at all professional. Unfortunately I wont order from there anymore because of them. :(
The poutine was good and quite big thank you
Excellent food. Everything was very good. Impeccable service, great attitude from the waitress Julie. Popular restaurant for ordering and pickup/delivery. Thank you for this positive experience.
For us this restaurant is the end This is to say at worst we will crush you if we take the table of 4 in a completely empty restaurant. You have just lost 2 customers for a waitress who lacks respect for customers. Very unpleasant experience she almost wanted us to sit in bathroom with the unpleasant smell. We asked if we could take the other table. His answer was yes but if people arrive we will pack you in lolllllll. Our money wasnt good for you so we spent it in another restaurant where the waitress had a nice smile. Your lack of class has just caused your boss to lose good clients. Thank you to the Mike restaurant for your warm welcome and service.
Very good restaurant! The meals are delicious (especially the pizza) and the service is excellent.
Very good service
WoW! I devoured everything! It was excellent! And the service was perfect!
The best pizza ever, thank you very much.
This is my favorite restaurant The chicken pita is really great And Mexican pizza
We order from this restaurant almost every Friday. The Caesar salad with grilled chicken is very good, as is the poutine. Pizza and lasagna sauce are ok. I would have liked to have the choice of a lasagna all dressed with pepperoni, peppers and mushrooms, but there are only regular and pepperoni choices. The delivery time is short and the meals are hot when they arrive. Only had a mistake since I ordered there (hamburger received all dressed instead of just ketchup). Unfortunately, I cannot give 4 stars because the delivery man I had on Friday evening January 29, 2021 around 7 p.m. asked for his tip. We order online and always tip generously at the door. The other delivery guys never asked for their tips. We will probably try a new restaurant because of this. December 30, 2022: I changed my rating because I didnt see the delivery guy asking for his tip again. The restaurant called me following this message. They listen to their customers.
Delicious, unfortunately the restaurant was almost empty when we visited.
I love food (especially pizza ). The service is always great The only negative I have to say is the small dining space. When someone opens the door, we block out the cold draft and freeze while we eat. Perhaps we should compensate by increasing the heating?
Another order with an error is missing a submarine I call back she tells me its their mistake I send it to you I tell her politely that there are often errors the employee tells me if you are not happy call elsewhere Next time its not too strong of him.
the meat-crazy poutine is so good
The only reason why I leave 1 star is that the food is good. But the last 5 orders I had errors 5 times.. 3 times take out wherever you are, the pasta is not browned so I had to pay extra. The other time delivery of Caesar salad there was no sauce... this evening I ordered pasta with rosé sauces I received meat sauce... I mean for a moment give twice errors ok... but 5 times, in a row?? ..
The very strong sauce and the cold meals...I wont order again.
The best quality-price in town.
My favorite restaurant for pizza, submarine, Poutine and gyros
We will have to improve customer service, especially on the phone, I didnt appreciate the stupid response.
We order quite regularly because almost everything is good! ... but the way of answering customers on the phone has always been just lamentable!! Too bad!
Very good pizza
Never again I will order it ok I stay in Sabrevois 15 minutes from there after one hour and a half I call she tells me it will arrive soon 30 minutes later I call back she will arrive soon I tell her what you told me that tempt she answers me, listen, maam, its not for nothing that we charge $5 for delivery, you stay away, I answer her, listen, Im 15 minutes away, she hangs up the line on me, well done to you for hiring people like that, youve just lost a good customer and whats more it was cold and not edible and they ordered from St Jean pizzeria and he was always at my house within an hour and much further away
Best pizza Ive had in a long time, much loved it
Its all very good and your perfect Parking: I managed to park on rue laurier next to the park next to the library
We give our children money to dine at a restaurant and you kick them out after they have paid without them being able to eat in the dining room. A complaint was filed.
I recommend it if you go to St-Jean the food is very good
Always great service, food is very good and A1 delivery
Best restaurant for pizza to eat there. The pizza/fries/liquor trio are, in my opinion, very affordable. The pizza is delicious. On the other hand, being a restaurant in high demand for delivery, during rush hours its a little disturbing but its so worth it to eat our best pizza in town.
A big thank you to Valérie who was in the juice answering the call responding to the customer responding to web orders plus the delivery person when he arrives and without forgetting the customers who come to pick up their order or order to bring I tell you she was in the juice then Im coming to get gift certificates for my boys who are going to dinner there at lunchtime. In any case, I take my hat off to you, its been a long time since I saw a service like that at WoW thanks again, dont be cowardly, girl
I always order my smoke meat poutine and it s excellent and what can I say about the submarines?
Mediocre pizza and terrible service. I called for a delivery and I was told that my address does not exist and that I am not in St-Jean even though yes my address is indeed in St-Jean. Finally they called me back to tell me that there would be additional charges for delivery so I canceled my order and at that point they hung up on me, wow. They called me again to tell me that they would still deliver since the pizzas were already ready but it took 1 hour 15 minutes for delivery. Extremely disappointing and the person on the phone was really stupid. If I could, I would give 0 stars.
Portions have really decreased...pathetic...really long delivery time...I never order it. However, I was a regular customer a few years ago...when the portions made sense
Very warm welcome Good service and good meal at a reasonable price
The best pizza in the world
Good service.
Always amazing!!
The service was excellent for a Saturday evening. However, the pizza had a few small flaws, but it was still delicious. Im pretty satisfied.
$30 for a 7-inch submarine and croquettes with fries Soggy soft bread, cold fries really not great
Very ordinary delivery man tipped $9 for the delivery and being told that we dont give enough and being asked if we want to give more and the boss agreed with his delivery mans words
What can we say about Mario s Restaurant in Saint-Jean? Disappointing. In recent years, this restaurant has lost some of its reputation. Customer service is left to be desired; from phone call to delivery. Staff are cold and dont want to call back. I only have one piece of advice for customer service employees. If you don t like your job, do yourself a favor change jobs! »
Very good
Best Pizzeria in St-Jean!
Great restaurant, very competent and friendly staff
Last year I would have given it 3 stars. But here I just paid $22.50 for a 13 inch pepperoni cheese pizza and $4.25 for a small fries, a year ago, it was $15.50 for the same pizza and $2.65 for the same fries.. From $18.15 to $26.75 for the same meal in the space of a year.. and the service and food is just as average, its a joke.
Best pizza crust...its not bread dough...real pizza cheese...good pepperoni layer for meat lovers. My favorite is Mexican, spicy and no ground meat or pineapple or anything weird. I order it and Ill pick it up locally, I live 45km away and Ive been looking for something this good for 10 years...never found anything. Signed: a big pizza lover
Super welcoming, very good food, the waitress is very smiling and gives, she makes us want to come back
Small order error but the receptionist got in on my joke and resolved the situation without delay while caring about my satisfaction, thank you, for the free hamburgers, and above all thank you to your great customer service and for having made me laugh so much!
Great little neighborhood restaurant. Hearty and tasty meal, to visit without hesitation.
Best hamburger on the South Shore!
Always the best pizza
Fast service, friendly and smiling delivery man. Easy website to order. Delicious food.
Very good pizza, one of my favorites
Love, love love!
Fast service and good pizza.
lol $22 for 4 slices of pizza... long live covid-inflation! seriously its a scam! I put 1* and its not by choice...
Order 2 special Marios 14-inch submarines, not even slices of steak or peperroni, everything is chopped like an old submarine, bread not overcooked, almost no cheese. very disappointing for $50 loll manager tells us that this is how we make them sorry that you are not satisfied thank you for the good service in addition to taking 1h15 delivery on a Tuesday evening
This is my Pizza Restaurant! I love the vegetarian one filled with fresh tomatoes, olives, and other good things, the Ceasar pizza combo too and my boyfriend really likes their subs. The service is courteous and the food very hot. These are good portions too.
Excellent service, very friendly and patient, the food is excellent and the meat on my Fou de la montagne poutine was very tender and tasty.
3 star but by far the best cheeze burguer bacon Ive eaten
Always great service!
Good pizza
Really good chicken Caesar salad and the delivery guy is super nice. Delivery from 17 Oct 22
For a first visit, well liked the food
Ordered by skip, I was missing 1 submarine in my order. The boss confirms that there were 2 packages (yes indeed, I confirm that yes) and he tells me that the two submarines were in one of these packages. He doubts me, like Im trying to get a free 7-inch submarine. Seriously. Skip delivered the order in full, the error was on Marios side but the boss told me to ask for a refund Skip and refused to come and bring me the missing submarine even though it was their mistake. I live less than 10 minutes from the restaurant. What a lack of class and respect towards its customers. Never Again Marios
Much too expensive and the portions have decreased enormously! Finished for us!
Very bad but fast service disrespectful employee when she takes orders
When his renderings that you just have to call he already knows your order by heart that good service always good delivery super restaurant to recommend
Delicious food, excellent service!
Made too expensive $ wants to believe that everything increases but there are limits lol $
The food is delicious and the dishes are generous. Its a good restaurant to eat at.
Beautiful, good and prices not too high. I advise it
Very disappointed with the service from the Mrs. on the phone who I dont have just you I have another line to take and dont even listen to what I said otherwise the rest is great!!
Very good food, and very good service! :)
Very good...
Disappointing experience refusing to be served at 8:59 a.m. at the counter takes delivery and delivery never arrives at 10 a.m. I call and am told sorry we are closed so no dinner that evening
Good service.
Chefs salad and Caesar salad, both with grilled chicken, to bring. Fresh, good tasting and generous portion.
The Special Marios pizza is fabulous. Ive been ordering it for years. I always take the medium because at the price it is (small with a $2 tip = $20), its expensive to eat crust at 30% of the pizza. This evening I placed my order and they delivered a small to me even though I ordered a medium. I called to complain and was told were really sorry, but the person who took your order is new and in training, and says theyre sure you asked for a small!! How to lose a loyal customer in 2 minutes level 101...
Good pizza
I love the submarines at your restaurant but its been twice that Ive asked for the house sauce and theyve sent me kraft vinaigrette. I asked 6 times to mention the homemade sauce and again received the kraft sauce. Really disappointed Im going to have to find another place in the submarine.
Tasty pizza, it tastes fresh, an excellent sauce, good dough, . The all-dressed sub is worth its weight in gold, you get what you pay for and very tasty!!!
$20 for a very cheap 14 submarine with 1 slice of tomato Thin each submarine (14 cut in 2) always seen 3 slice elsewhere
Simple fast employee service excellent respect for customers safety measures, meals generous portions delicious meals I recommend
Always very good and extraordinary service, I recommend it to everyone
Very good meal
Very good food
When you order you expect what you ordered you dont even call back 2 minutes later to say that you are missing a few things you stay less than 2 minutes from the restaurant and they offer me a credit not even coming back and the food was cold
More than an hour and a half for delivery really disappointed.
The best cheese bacon
The best pizza in St-Jean
Problem in pork orders is no longer good, responds stupidly and does not want to solve the problem
Order this evening for the first time WOW The best pizza Ive eaten in my life! Tasty dough and lots of cheese and perfect cooking! Look no further, it s the best in the region!
Expensive for the portions but OK quality
The pizza is really good and the delivery time is excellent.
Excellent service
Best pizza in St-jean-sur-Richelieu according to my tastes. St-Jean pizzeria is very good too.
Very good pizza
Fast delivery but the pizza is too greasy
Alright
Great! I often have burgues, poutine and onion slices delivered. The super meat poutine is really good, their burguers made with real meat and fresh, the rounds always arrive crispy when I have them delivered. Delivery takes almost 30m to 40m to have delivered, I stay 2km away. Its really great and good price. Thank you very much for your great service and in a difficult time like covid-19, you are good!
I order online, it says 2 peperoni lasagnas on special and its the only one on special, perfect. I received them, no peperony, no crushed pepper that I had ordered. I tell myself it must be a mistake. the hostess on the phone refuses to send me the lasagna with peperonie because it is an online order, I did not specify the peperonie and there is no difference in price. I tell him that the site is wrong and that the special is only on peperony lasagna. She says the site doesnt change and she cant do anything. I left him my phone number and my name so that the owner would call me back and I never received a call. Ive received several order errors from them. Often the lasagna doesnt have enough sauce. I no longer trust their service.
Good food and a perfect place to eat before a show very close to the cabaret theater
I love big submarines, and the best delivery guy is Serge! Keep up the good work!
Called at 10:07 p.m. and...my order got lost in a black hole...
The subs are good, as are the club sandwiches and their poutine. The regular poutine is served with a BBQ style sauce, its good, but you have to know that. The poutine portions are very good.
The quality has greatly diminished since the purchase a few weeks ago, as have the quantities... very disappointing
For about 2 months, the quality has really declined, you were my reference for poutine in St-Jean. For 4-5 orders its very very disappointing, fried with frozen halves, paying for extra cheese which was not included. (Yes yes, for the years Ive been ordering from you I know that the extra is included below the fries, however the extra is not there.) I dont know what has changed in your restaurant but its very disappointing!
I ordered 2 lasagnas over the phone as usual, the girl told me that it cost 24.75 and finally 1 hour later the delivery guy didnt have the right address and the invoice cost 47.00. I found his ordinary pomale really on top. call back and according to the girl it was my mistake well done to you one less customer
As usual, I order my poutine and spaghetti of the week from you. When I finish my order I ask the price again thinking I heard wrong but no! Do you want to know the joke? Prices have increased by $4. Then, I receive my order and the old dude clearly tells me $4 tip is not enough for $18 order. Well, I told him clearly that next time I will order elsewhere. And if one day I order again from the same place I will give him nothing at all given his arrogant and disappointing attitude. Do you want to know the best? In his excess of arrogance and haughtiness he almost missed a step since he was preoccupied with making jokes about me. I had a good laugh about it. For the comedy show I would have given it a 5* but here we are talking about service.
I went for a pizza it was excellent it melted in your mouth I recommend it to everyone around me
Best restaurant for poutine in St-Jean
Every time we order we ask for no if not that in the sub when its ready it always has tomato and onion every time you have to remember and in addition to having onion tomato the sub barely has any steak in it so sorry we want to encourage but for a while you have been losing some so you are also losing me from a customer who was quite regular with good orders and not less than min 50.00 even if each time you have to call back for the same problem take take the time to read your invoices the Cooks because the receptionist takes the correct orders until next time well see
Do not order online. The lady at reception confirmed that it takes longer for delivery. Therefore, waited 1h40 to obviously eat cold. Also, the fries smelled like an ashtray.
Super good pizza
I like this restaurant
I work as a nurse during COVID in the CHSLD 3 minutes from this restaurant. I ordered myself a pizza, fries and a pepsi last time and it was really good! However, this evening, I ordered a regular medium poutine (BBQ sauce) at 6:18 p.m. The girl on the phone tells me it will be ready in 50-60 minutes. So Im going to finish my break and see my patients and then continue my break when my meal is here. Anyway, I receive a call 10 minutes later; a hidden call. I take a chance and go down to reception and guess what? My order is here. I warn my colleague that I am going to end my break. The poutine was DISGUSTING! The fries werent even cooked and made a crunch every time I bit into them. I threw away my poutine after only 4-5 bites. I go back to my work and after 20-25 minutes, I call the restaurant and tell them my comment. The lady said to me: give me the poutine and we will change it for you. 1 its COVID we dont bring in and out things eaten from a health center in a restaurant and 2, I told him that I put it in a blue bag and threw it away the bag. and she said to me: ah well we cant do anything. How can I know if youre telling the truth? There are people who are trying!! MY god what arrogance!!! I didnt even want his poutine!! I didnt even want to be reimbursed and she told me that. Im like well I just threw it away I can give it to you but I dont want new poutine I was just giving my comment so you can improve. And she answers me: well this evening we had 2-3 orders from you and no one called us to say this!! Shes calling me a liar! I dont care about his $15 poutine! I just wanted to share my opinion so this doesnt happen again. In short, the lady maintained her arrogant tone throughout and that led me to write here. Because we pay for our food and we have the right to have the quality and service that comes with it. I didnt get my poutine for free! You didnt give me a donation or something. If you didnt have any customers, do you think you would be able to survive? No! Im not saying that the customer is always 100% right because there are difficult customers, but my colleague tasted my poutine and she even said that it wasnt cooked. I asked him to make a comment too because the receptionist didnt seem to believe me well well. Ill post a picture and look closely zoomed in at how the fry stayed straight. Usually, when the fry is cooked and you put sauce on it, it absorbs the sauce and becomes a little mushy and softens, but even in the photo it shows! So lets see!
My delivery arrived at my house in 10 minutes on a Thursday! Super good service :)
Excellent Pizza and Pasta. The delivery service is fast and courteous.
Seriously, Ive never had a problem with this restaurant, always fast and always excellent value for money.
Excellent Pizza
best poutine in saint jean a little too expensive
Very good and very good service
Excellent and generous
The service is cordial and the place is clean. We eat very well there!!!
I adore
Great food
we are no longer customers of Resto Mario, for the simple reason the pizza was not cooked below the pizza eat tempered and not cooked after several requests
Great pizza!!! poutine a delight!!!! reasonable price I highly recommend.
Very good snack
Jai demandé couper est arrivé pas couper, fromage mozzarella de mauvaise qualité et en mettent trop, première et dernière fois, livraison rapide par contre la troute pas cuite, jai appelé, jai demandé moin fromage ,bien cuite . Reçu 15 minutes après avoir appelé, finalement très bonne pizza, probablement les fours étai pas assez chaud, jai bien aimé,
Great service and great food
Today I was really disappointed with this pizzeria. I ordered 2 extra-large pizzas and one was perfect as usual. And the second one was not only overcooked but it was really burnt. At the time I wasnt angry because a mistake happens to everyone. So I call the restaurant to ask for store credit. Unfortunately the manager considers that 20% credit is enough to compensate for a 100% inedible pizza. At 20% credit we threw the pizza in the trash and went to get a second pizza at pizza et cie and unfortunately will no longer return to Marios. Let us know when you change ownership and we will come back to eat at your place.
Best submarine in town. Thanks for the good food
Very good service and very good meal I give them 5 stars
Very good subs
Exceptional pizza, the best in St-Jean
Worst place ever to start ordering at a price 1h20 before arriving and were talking 2km from the house. Le.club reheat no taste, disgusting poutine, super acidic sauce and no taste. The coleslaw was bathed in bland water at the end and no mayo with a club see so worst place ever I do not recommend it