Restaurant NICKELS (Saint-Jérôme) in Saint-Jérôme

Excellent restaurant, I would like to highlight the excellent service of the waitress Debbie who served us. Despite my 11 month old crying and the restaurant being packed, she managed to give us very good service, fast and very professional. Thanks to this waitress who turned a chaotic evening into a very good family evening.

Extremely disappointed with our evening yesterday December 5, 2024. We arrived at 6 a.m. it took more than 20 minutes just to be asked what we would like to drink. We ordered meals for the children who had driven 8 hours to get there and it took an extremely long time to receive the childrens meals!! And what can we say for the adults, we were adults and after 1:30 we still hadn t been served! What can we say about the servers and the service which leaves a lot to be desired! Spaghetti and sandwiches shouldnt take 1h30!!! We had it delivered from St Hubert and it took 25 minutes to prepare and receive it! I would never go back there again and the same for the 5 other people I was with!

Excellent smoke meat, it melts in your mouth

10/10

One of the cleanest restaurants in Quebec and incredible, fast service, I recommend it to everyone, it s truly magical

Excellent food and very good very good Deli, but very busy on Sunday lunchtime

Very good value for money very good We tried the general tao submarine and the filet mignon skewer, everything was very good!!!

Super good

We went there today and he was short of staff, something I can understand. On the other hand, we had to go find a high chair for my baby ourselves. Then we waited more than 30 minutes before getting our drinks and soup for my child. After several minutes we decide to leave and ask for our food to be brought. The waiter criticized me because I didn t even eat my soup.. sorry to have a child who is tired of waiting. This comment really wasnt necessary. Really disappointed.

Surprisingly good lunch and not too expensive. Crispy waffle.

Wrong

Good food

A rest at smokemeat

Fast service! Hot and fresh!

Cold food, like the service it offers. I have never seen such bad waiters and waitresses in my life... Avoid if you dont want to be disappointed.

Good

Very good food but not so good service

Really disappointing!! Smokemeat with tiraille, coleslaw with no taste, old and soft. Hamburger moist bread, soft meat, the meat was reheated in the microwave.... We received our plates in 2 minutes....impossible to have cooked on the plate... Really disappointed...we wont be returning... The nice waitress. (Continued) TUESDAY JULY 30, 2024 I WOULD LIKE TO TALK TO YOU BUT I HAVE NO LINK TO FOLLOW THE CONVERSATION WITH YOU, NEITHER E-MAIL OR PHONE. THANK YOU

The route was perfect I go back to the area and I stop to eat some

Excellent service Very friendly staff Very good food The only negative point is that the prices are too high. Parking: Large parking lot Easy to access Near the restaurant. Kid-friendliness: Yes, because I saw several children during my last visit. Wheelchair accessibility: Yes

Very long we ordered $1500 worth of food & it took a really long time

I dont recommend it.

Always the same menu for moons.. should offer at least gluten-free bread.. a little tired of eating hamberger without bread

Not really clean

There were pieces of fat in my smoke meat and the bread was dry. The waitress was super nice and gave very good service. On the other hand, the boss looked stupid at the end...

Lets go to lunch. No gluten-free bread, despite all the people today who suffer from this allergy! I ate a western omelette. It was way overcooked and drowned in onions. The potatoes on my husbands plate were drowning in fat. Really very dissatisfied!

Very poor coordination!!! We arrive, we give our order...15.min. after a group of 6 arrives after a group of 4...45 minutes passes, still not our order...and there...the group of 6 receives their order, after the group of 4 too (by the way we are just 2)...there we ask the waiter, we tell him for the other customers, it shouldnt take long...he comes back in 2 minutes...what was your order?...wowwwww...we wait 3-4 minutes...we get up and leave! No more Nickels St Jérôme!!! If there was 0 I would have put it...ciao bye!

Hello, we went for lunch and noticed that all the employees are no longer the same, previously, we received our order after a maximum of ten minutes, After about ten minutes the waiter took our order and brought us coffees. after 45 minutes of waiting I saw people arriving after us who received their order, I asked the waiter if our order was arriving soon and he answered us about two minutes. Six people arrived next to us and they received their order in about 15 minutes. At this point I asked the waiter what was going on and he replied that he was confused and didnt remember our order, so we asked him again. After ten minutes, I tried to pay for our drinks but there was no one, only two waiters (waitress) for the whole room, no offer of a second coffee. We got up and left Never again nickel St-Jerome, too bad the lunches were very good.

Alright

2 plates of deconstructed smoked meat, yum, as well as 2 really inexpensive childrens meals with a good portion. Were going to see each other again.

Good lunch, friendly waitress

Whether for lunch or dinner, the service is always impeccable. Food always good. The atmosphere varies depending on the time but always pleasant. For pancake fans I recommend the Lac Saint-Jean menu with the blueberry pancakes a real treat!

Very good and beautiful dining room!

Always the same good smoke meat, generous portion

Very good for a quick lunch

Superb service, lovely welcome, very nice portions, generous and delicious plate.

Lunch menu: Good quality portions Willingness to provide excellent service. Lack of staff

Good lunch especially lunch. Special smoked meat!!

Above all, thank you to our lunchtime waitress who has great class in her, thank you from the bottom of my heart for pleasure

Food is good but the service was pretty awful

Chicken quesadillas, very good, I will go back.

Non

Excellent service Parking: Parfait Food : 5/5 |

Its average food at and average price, the waitress was so rude tough.

Seriously, Im never going to order again and what can I say about the receptionist, always the same refrain, lack of staff ok I agree but as long as you have a fussy, shut up restaurant attitude...!

The service remains desired. The waitress seemed to be in a rush but there werent that many people

Smoked Meat good service a little cold from my waitress

We went to dinner this evening, January 17, for my fathers birthday. I would like to say that I agree with the restaurants policy that they must charge us for bringing our cake. To begin with, my mother called last week to make a reservation for 10 people. She also inquired about how to bring cakes and gifts to celebrate it, so the operator and waitress (Wafa) informed her that they had charges. connect to the cake and everything but then she tells him Im not going to make you pay for them its going to be me your waitress Ill organize myself with that! So my mother has no problem with her being delighted with the service. Arriving at dinner that evening it was no longer the same story unfortunately, arriving at the cake our waitress told us that there were costs so my mother said no when I spoke on the phone with Wafa she told me that he wouldnt have one. It hadnt been two seconds since Wafa arrived in a rocket and she started yelling at my mother but in a really disrespectful way and she left without my mother even having time to say what she was doing. . It was really unpleasant service and customer service that is really working, I hope that this waitress will be met and that they will correct the situation.

There was no one there, it was the Monday after the holidays but I was in good company. We had the smoke meat, it was good but lukewarm. All in all its a good restaurant. There is a bar for those who would like that.

Saturday the waitresses were overwhelmed, our waitress had been at work since 7:00 in the morning and we were there at 7:00 p.m. She told us that she hadnt had a break all day. She was running everywhere, poor her!!!! I had a discussion with the manager but it was his turn to complain that the owner did not want to add an extra cook to help the kitchen. I paid with a gift card and had to run after my change (not much but it was worth it). Its been a long time since weve been to Nickelés and it will be a while before we return. Disappointing experience for a Saturday evening after skiing

Fast and courteous

Excellent service from each of the waitresses in the morning, you have a good team =), the quantity/price is very competitive

The whole family really enjoyed it. Nice childrens menu and the smoke meat was really good. Our waitress was friendly and attentive and the service was super fast, perfect with hungry young people.

Very good food good service and friendly

Good fast service

The fries were old, hard and cold, the coleslaw tasted watery and contained almost no vinegar, I didnt eat it, I had to throw it away (the coleslaw with St-Hubert and Benny is 20 times greater). The smoked Meat sandwich bread is wet edge to edge and is tearing, so it is impossible to hold the sandwich, I had to eat it with a fork. For $21 a plate of jumbo smoked meat sandwiches is not worth it. I had to throw away the whole plate, I only ate the smoked meat, its not edible and scandalous! A real steal... Im very disappointed!

Excellent filet mignon skewers

Very good meal and very quiet.

Smiles, welcome,

Jai toujours trouvé que Nickles cétait inispiré et ininspirant. Aujourdhui jai reconfirmé ma position: mauvaise commande, oeuf à peine cuit, muffin anglais mou pas possible qui na jamais été toasté, une sauce hollandaise qui goûte leau, fruits chauds, et, la mauvaise commande. Les fèves au lard étaient correcte donc une étoile de plus.

Very often we have our brunches here. My favorites are Sandwich with smoke meat and gratinantes spaghetti with smoke meat. The portions are quite big and usually I take a box with me :-))). The service is good.

I have ordered from this restaurant a few times and it was usually very good. However, today I decided to try their Smoked Meat delivery, even if I had big doubts about the possibility of receiving a product that was not soggy or demolished... What a disappointment: especially since their site says they have the best smoked meat in Montreal... My fear was not really justified and in the end, when I opened the box, the sandwich kept its shape well and the bread was not too soggy anyway. The fries were a little cold but since it was my first time tasting their fries, I admit that they must be delicious straight out of the fryer. From the first bite in the sandwich, there are large pieces of soft fat like I have never seen in smoked meat and the cut leaves something to be desired, their slicer must not have the technique because it is a profession that to slice this meat. At the second half, there is so much fat in my mouthful that I am unable to break it up and when I take it out, I notice a large piece of fat with like a large emptied vein inside... It cuts quickly appetite. And finally, their coleslaw is not very tasty or spicy; it contains almost no vinegar. The pickle tasted good but the skin was so hard that I could only eat it by removing it with my teeth. Im disappointed with the Smoked Meat but since my other orders were satisfactory, I give them a 4 and I wont stop ordering from this place (except for the smoked meat)!

The service very good, expressive, but ok. Only one negative point, no smile

Eggs Benedict with bacon and avocado DELICIOUS!!

Very good

Very good service. Abundant meal but the chicken mixture for the fajitas is a complete failure. Chicken and vegetables should be sautéed and not cooked in a sauce like Tostitos (chips). The boss should see whats happening elsewhere.

The food is excellent but the staff was from the boss to the bus boy and in between. really not smiling. The Nickel Dorval much better decorated and always a great experience.

The smoked meat really disappointed I ask to cut very very thin and very very lean the waitress answers me he cuts it by hand there is going to do his best done 50 years ki in cutting you have to know how. what a nice response coming from a waitress to finish ke he was really really fat and not thin at all fried potatoes not good at all either it was the last time I went there my boyfriend to eat spaghetti with smoked meat and very very fatty also I will continue to go to Nickels de Joliette never been disappointed there kan we ask how we like it c what we receive kan I pay I want to eat what I like and how I like it

Good service

A good place for a simple but good meal, the service is very good and with a smile. Food according to the menu, portions are generous. Reasonable prices. A classic from home

Thank you very much for always accepting my lunch request even at dinner time. always kind and understanding

Lukewarm food and the pancakes are not good. The childrens menu is reasonable. Go ahead, try the delicious smoothie! I dont recommend. The chairs are not comfortable. In the womens bathroom, there is a sink that is broken. Kid-friendliness: The toilets are not suitable for children: the sinks and counters are too high for them.

Although the restaurant was full of people we didnt wait too long, very friendly staff but smoke meat was very fatty.

Waitresses in St-Jerome speak loudly and all the time, even with the boss! We cant hear each other talk. A little respect for customers thank you.

Very disappointed with my experience. The reception was quite ordinary, the receptionist seemed bored and the entrance was very crowded. The toilets were stinking and dirty. I ordered a vegetarian skillet , even though we were talking about eggs, potatoes, peppers, tomatoes, onions, and other vegetables. I received a dish with two eggs, what appeared to be orange Kraft cheese, and 95% brown potatoes, with just a few mini pieces of vegetables. It was very ordinary, junk as hell. Maybe I was unlucky and maybe its better at other times, but I dont think Ill come back. I give 2 stars because the waitress was professional and polite despite everything.

The waitress seems under great stress the whole time we are there Yet the restaurant is almost empty. Didnt smile... lack of banana, baked beans, forgot the toast and when we mentioned it to her we seemed to bother her... Not great service. This is the second time we have come and it will be the last The stars go to the kitchen the food was excellent

Great smoked meat. Way too many French fries. But is that really a problem? Waitress was good and talked English

food was ok, the atmosphere was really bad..the waiters were all stressed out..the best part was the cheese cake!!that hasnt changed in years!

It was just okay. The location is shabby.

Terrible waitress unhelpful with the menu and everything was expensive

I loved it, it was very good, I recommend it :)

I love eating there

Very friendly service. Smoked meat poutine: a big bad guy! Lots of smoked meat on it. Very tasty fishnchips, with a generous portion of fries.

Putin really not on top. Frozen potato with cheese that is far from fresh, we are far from a cheese that goes squeak. The sauce is drinkable. Cheap wine.

Very friendly waitress.

The smoked meat was still good, the fried potatoes however were overcooked.

Food and service was great. English menu was a plus. Waitress also spoke English. Easy off and on highway.

Lack of staff Very good meal Celine cake. Excet

Unfortunately the waitress seemed overflowing maybe it was a bad day

Good food, I love the chicken wings (for those who doesnt like spicy:-) ) and great environment for families

Great service and delicious! THANKS!!

Dedicated and polite waitress, well done!!

Disappointed food not good table service, really not, Thursday evening not good and prices too high!!! Waitress not good.

We were a group of 24 people on a Monday noon, no reservations, the waitress was more than remarkable and very kind.

Good lunch

Very very fatty smoked meat, even though we asked for extra lean. Very slow service, the waitress chatted a lot with other customers and came to take our order 15 minutes later. The tables need to be renovated,

Excellent service, food and prices.

Meh.

Good service, requested lean smoked meat received medium to + fatty, it seems to me that the portions have decreased compared to last year. Price a little high (for a restaurant that should be classified as family) compared to the two restaurants located right next door which also offer a terrace and a better atmosphere.

Very friendly staff

Ive been there several times, its been great. today September 11. Im going to have dinner with someone for work. Barely seated The waitress doesnt ask us if we want something to drink and asks us what we want to eat Then she brings our glass of water. Take orders 10 minutes later.. We receive our meals, then the lady never comes back. She asked us if we wanted dessert. It doesnt give us the choice which is agreed with the midday meal which brings us straight away. Then over 20 -25 minutes of waiting to get our invoices. My colleague pays... the lady goes to the kitchen to get other plates 8 minutes later She comes back and takes the machine and looks for the paper, we had removed it because the machine turned off because it took too long. Then she makes me pay. And all angry because we didn t put a tip on the bill. Asks us stupidly and directly. If the service was as bad as that. I told him, well, there are efforts to be made. She says it s not my fault it s the cooking I said I m not talking to you about the cooking either! All enraged, she leaves. So I dont think she deserved it at all. And these pomal there behind every time I go there. Usually I give some when I have good service. And when she comes to the table several times.

The food is always good. The staff are helpful and attentive. On the other hand, the restaurant is outdated. The tables are old and faded and it lacks atmosphere.

One of the few places that still has good bang for the buck. The affordable breakfasts are decent, the place is surprisingly clean and the staff is super friendly.

The lemon tart tastes like nothing, its made an ordinary place. The atmosphere and the service are great

Lovely fashioned smoked sandwich

The special Nickels spaghetti with smoked meat is delicious

Its unfortunate but this review is due to the lack of respect from our waitress that day... I book for 7 people, specifying that I pay for the WHOLE group, I arrive at the restaurant first, I repeat the information to the waitress, I warns her with seriousness and humor that some will try to pay although it is up to her to tell them anything that it is free, already paid for, etc. In the end, its someone other than me who pays. UNACCEPTABLE

Whether for breakfast, lunch or dinner, it s simple, tasty, quick and not too expensive. We love this restaurant and have been loyal customers for years.

Atmosphere was great, large screens with ice hockey, service was good and very friendly, the food was great

Very good food and good service I will return it on

A meal from God! We had excellent service from our waitress. The Smoke Meat is simply to die for!! The chicken wings are perfectly crispy! Yum! A golden evening on the beautiful terrace, we ate like kings, I will return with great pleasure! I recommend 100%!

Very good lunches at a competitive price. Great restaurant so its rare that I queued on Sunday morning.

Lots of meal choices. Good price. Little choice of alcoholic drinks. Difficult service. And cold in temperature.

Too dark inside, the waitresses are more preoccupied with their phones and the skewers and overcooked burgers and oiled fries taste weird

Decent food. But the restaurant needs love. And the sign is missing a letter, the K in Nickels

Very good, super friendly waitress

they offer a variety of smoked meat sandwiches and do not disappoint! Food was great, plates were big and the waitress was welcoming and attentive. clean friendly and great staff. the food is very good and we didnt have to wait long. will be back again. Absolutely would recommend this place

36 minutes of waiting at 2:00 p.m.... 1 hot chicken, 1 soup, 1 smoked meat and a submarine. Not busy. Chair cladding for cleaning. Those who are there are not there to undergo a construction site. I understand that we do the cleaning but there are ways to make less noise without too much effort. Not a great soup without seasoning. 4/4 found it disgusting.

Excellent restaurant, good quality portions