4 Rue John F. Kennedy, Saint-Jérôme, QC J7Y 4B4, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Jordan the G.O.A.T this guy carries that mcdonalds bro
Had to wait so long for apple pies that our burgers and fries were cold by the time we received our order
Everything was accurate and the service was super!
McDonald’s has become too expensive. It’s no longer worth it.
Ordered 2 trios and got the fries for one but not the meal it was 6 nuggets i don't think it's that hard to put in a box and shove in a bag
Dropped my coffee and they gave me a replacement, been here many times and they never miss an order, employes sa coche ✅
Nice spicy Mirchi Sauga pizza!
A quick late night pop-in while visiting Quebec. The server at the drive-thru window was so polite. She was able to service us in English which was extremely helpful and she did it with a big smile on her face. Great Customer Service. Thank you!
Perhaps the open 24 hours sign should be removed since you are not.
My favorite McDonalds on the North Shore. At the drive-thru, the staff is always welcoming and smiling. A great way to spend a day!
Nice employees. My fries were not full.... no invoice in the bag to do an online evaluation...
I paid extra in my mc value for the so called regular and I got a small fries. As I took it to take away I didnt realize it when I arrived at my destination
Very satisfied thank you
Very fast and courteous service
Clean impeccable service in general and the staff and very friendly in the morning
We mc do as we expect Fast staff! Wheelchair accessibility: Easy access
McDonalds is great for fast food.
I ordered Mcmuffins with sausage, egg and bacon. One was missing the sausage. The cream for the coffee was also missing, which was clearly mentioned on the order. Thats why I give the service a 3/5. Unfortunately I was already too far from the restaurant to notify them. Otherwise the rest was ok. The service was quite quick.
Sometimes the food is spoiled in its container
Null service. You order a hamburger with bacon and there is no bacon. Yet it was nighttime with no other customers. It often happens that they are wrong. It seems too complicated for them to work at McDonalds, its not 100 watts
Later evening quiet and clean.
Order accuracy It was McDonalds like its supposed to be
Waiting for the employees to finish their discussion then I the food was ready and an error in the order...
Updated 1 week ago supposedly open 24 hours but NO
Superb service from Riginal! Sorry for the spelling mistake! Its been a long time since Ive had a welcome like this in a McDonalds
Do not take orders at night even if it is open 24 hours, the bosses should monitor the night employees
When you order with the app and you select this restaurant it is always 0.75 cents more expensive or 20% more example For an egg mcmuffin instead of 3.51 On sale it is 4.23 regular price 5.39
Courteous and fast service! The FDS a little slower though!
I cant believe the garbage is still exists
Its a McDonalds I like its old look
Hot fries, well-assembled big mac with fresh meat and served quickly. Its been a long time since Ive had such good service at a McDonalds.
I come to order a trio of 6 croquettes and I receive a bag with bbq sauce and fries... but no croquette. I arrive afterwards to call to inform them of their error and they do not answer. Frankly, I didnt think that reading a bill was so complicated even for 15 year olds.
The service is super fast and the employees competent. Bravo for their good work.
We had excellent service. The staff was courteous and kind. Our order was accurate and hot (which hasnt happened in a very long time at this chain).
The order was flawless. Even the napkins and straw were in the bag.
I order a quarter pounder with poutine at the car for almost $18 for my wife and they serve me a 1/2 full beverage with no ice, nothing. Well done! He just had 4 problems with my order until receiving my things They give me $10 in change They dont really know if spicy poutine or Buffalo is different I leave with my order, when I get home my wife is disappointed to see that she has a 1/2 full drink. There are worse things than that in life, but McDonalds service is becoming so poor, theyre going to replace them with robots in the near future.
Very good and good portions
Today I went to get 2 coffees, one with extra cream and sugar ice cream and the other a cold brew and guess what they managed to reverse the glasses so I went home very disappointed and whats more while Im at the drive-thru Im ordering and Im the only customer, the person answers me but I see right away that he has an accent so I know hes going to have a hard time understanding me but I tell myself well give him a chance and as I suspected I repeated my order at least 15 times I went to the 1st window and the manager or I dont know who told me to calm down, madam, why didnt the manager or other person come to help his colleague to work instead of getting angry as a customer and the clerk feeling as if he hadnt done his job properly and it cost me $5.75 to be unhappy because the 2 coffees were going into the trash Its been a long time since Ive been to mc do and Ill be there for a long time, nothing has to change
Your usual McDonalds, friendly service and clean place. Self serve drink machine for refills.
Good service! Despite a lot of traffic.
rude with us when they made a mistake.
Extraordinary experience! The shift manager Noémie was wonderful. My fries were cold, she made them again for me with great empathy and understanding. I was having a bad day and she knew how to bring some sunshine into my day. This woman is extraordinary, she deserves a raise and recognition. Employees like Noémie are missing. I wish him all the happiness in the world and a bright future at McDonalds.
There was an error in my order. I was very frustrated with the situation. Fortunately, a certain Noémie came to sort out the situation and took charge of my order. She is competent in her work. This McDonalds is mediocre but at least there is an employee who knows how to take care of customer service.
Kind employees. But order forget.
The service was fast and with the new table service with the locators it was great, it was no longer fun waiting while sitting with back problems. Just disappointed with the new sauce for the nuggets it could have been better and less salty. I had to throw it away
Smiling and fast service
Good.small McDonalds but good service
Legit one of the best McDonalds i have found in my life
Excellent service.
hair in food, gross substance on the nuggets
yes its an MCDO, but for St-jérôme. He is the best. It tastes like the McDonalds burger. other McDonalds seem to have no taste or flavor.
Its hard to do this, we often go to this McDonalds and its 3 times that were missing stock in our orders. I want to believe that who can have rush or whatever but ordeal at the price that it costs astor of the mcdo make sure that we do the customers order properly
1 star for the atmosphere because when I compare to the McDonalds of yesteryear the atmosphere is terrible. 1 star for the service because you cant even get served anymore, you have to order at the terminal 1 star atmosphere because apart from the ringing of the fryers there is no place to sit and the ambient noise its really torture to stay there... even if its just to wait for your order I always cant wait to go out when I enter a McDonalds
Perfect coffee and cake sit down aftee a long day skiing and driving. About $21 for the three of us.
Clean place and courteous staff
Good
Unable to serve a full order. Plus they dont answer the phone when you call.
Fast, efficient, error-free.
Tres bon...et tres propre..
Parking: ok Kid-friendliness: Menu enfants. Wheelchair accessibility: Accès en pente pour les trottoirs, portes automatiques.
Often my order is not complete - I just bought a trio of 10 kibbles and . They gave me 5 cold croquettes. I find that its not that difficult to count and check orders...it shows the respect there is for customers when you pay more to OFTEN give the wrong thing
Very fast drive-thru service. The perfect food. THANKS
Bad service and dirty
Very good and fast service
McDonalds pretty fast for the drive-thru. Courteous and smiling staff. Never been inside.
Typical McDonalds, fast service, order error
McDonalds is good
Average service. 2 menus ordered with ice cream. Ice creams are served at the same time as the menus instead of having them picked up at the end of the meal. Nothing serious, maybe a lack of training.
Mac Donald on the side of the road. McDo
Its McDonalds
No response when called for error
WHY IS THIS MCDONALDS CLOSED WHEN IT SAYS 24H Sorry for the caps
Just nice place loving it
Inaccurate order, missing extras that I paid for and not received
Toilet without soap, table every other not cleaned, greasy kitchen floor and object on the floor, ice cream too soft
I loved it
Nice place clean and looks renovated.
(Only night service for all my reviews) If you go late, expect to receive cold food. The drive-thru yells at you and the McDonalds sometimes closes during the night even though it says 24/7
My big mac had no salad even though I hadnt asked for it, different sauce than usual, clearly not the big mac sauce. The fries were cold. The fountains are wild.
Very slow service dont come here
If u cant make third party order in 45 min for just 2 burger close the tablet its easy but dont put other in trouble waiting for just 4$ order for 30 minutes
Crazy stiff
To eat, to eat food.
Lets encourage their efforts on a daily basis!!!! Many times we are served by a friend, a brother or even our children. Even if the service is not always there, let us appreciate their dedication and goodwill, especially to our young people who are doing their ABCs in the world of work.
Very good, very clean nice atmosphere
1 star = hot food 1 star = excellent service 1 star = clean atmosphere 1 star = smiled 1 star = Correct order Its a 5 stars
Parking: The service was so slow Food
Wheelchair accessibility: Facile Food
Very good and clean and fast
Frankly the burger king on the other side of the street is clearly more worth it
The cards dont work
McDonalds food is getting worse and worse.
Fast service every morning
Clean nice McDonalds
Really fast
I came with 2 of my friends for the famous Happy Meals Pokémon card trend. But what was my disappointment when I opened my TWO happy feasts and discovered, not the Pokémon cards, but two female toys. What right do employees have to impose a gender on me? Im asking for my Pokémon cards.
Vegetarian options: Dont really go there even if there are vegetarian meals.
Good service
Like most McDonald, you need to check your order because they are often make mistakes....