PFK in Saint-Jérôme

Its been 10 years since Ive been and I hope I never go back.

First was cold 2nd g order at 5:15 p.m. to pick up at 5:45 a.m., received at 6:00 p.m. chicken so fatty not cooked enough caliss d esti of place to waste, last time, plus the bill in English

I dont understand how they do it, but my order is always disgusting. Chicken that clearly hasnt been cooked enough, items that are missing, drinks in lukewarm cans. The worst is the two of spades who dont do anything. Honestly one of the worst PFK. Avoid.

Jadore PFK st jerome

clear improvement

Very slow service, at least for that of Saint-Jérôme boulevard des Laurentides. No professionalism

I ordered with the app and I had the invoice in my phone.. I had to wait to get my order because she wouldnt give it to me even if I showed her my invoice. I make my way home and what do I see? The bag (which had not fallen) filled with fat which passed through the box and the bag, result? My tank mat full of cooking fat. I always have problems with them but this is the last straw The chicken is not even cooked and everything is broken... the potatoes are still soft, I always have to recook my food when I get home... Once I ordered (always with the app) I arrived there 30 minutes later and everyone was twiddling their thumbs.. nothing had been done and there was no chicken ready!! When I asked him for my order he said oh its not ready yet and they started cooking the chicken.. we waited 1 hour for our order which I had ordered a long time before.. Worst restaurant service by far

The very stupid cashier, my food always excellent Parking: There is a wheelchair ramp, but the doors are narrow to get out with a wheelchair.

Do not order from this place. Half of the order was missing and they didnt want to accommodate us... bad customer service... everything is cold..

Well we understand the PFK remains the PFK hihi Anyway...Super friendly staff

Unable to be served in French, now it is clear that our culture is threatened. If you respect yourself, avoid this place. For me, it was the last time I went there!

Im taking time off to make dinner. I order a 12 piece. I arrive home with 11 pieces and not really nice pieces. Half pieces and small wings. Not enough to feed my family. I take the trouble to call and have photos to back it up... the manager tells me that I have to drive 40 minutes back in the middle of dinner. I asked for a replacement for an upcoming dinner or delivery this evening but she does not accept. Its made it ridiculous, we travel to pick up our dinner (we wait 16 minutes at the drive-thru and on top of that I get a 0 professional response. Disappointing, it turns out that with one piece, he cuts it in two to selling it in two I received technically 6 pieces The Bucket was half empty when it arrived.

We waited a very long time for our order, they are not energetic in the kitchen. I had the impression that they took care of the drive-thru more. 5 stars for the nice cashier

3x I go there. 3x I ask for sauces. 0 sauce returned. Sometimes I ask, he puts in my sax. Yield 0 sauce. Popcorn is dry and has no sauce. Improve yourself

Ouach and re ouach!!! I ordered a trio of chicken sandwiches with poutine, I have never eaten anything so disgusting... undercooked chicken, poutine with barely any sauce in it, and what about my macaroni salad which tasted like sour. 40$ and it was disgusting and the cleanliness of the restaurant -1000

Have you ever seen a KFC that no longer has a chicken??? Well knows what happened to me on a Sunday at 5:30 p.m., during rush hour... If you are not able to serve chicken, SHUT YOUR DOORS because we agree that your menu is pretty much reduced to that completely pathetic

45 minutes late on an order. Very ordinary service

Lots of errors and service a big 0

Damage the service, they served everyone, when I asked for my order I was told that he had called and someone had taken it, according to them it was my fault. I was robbed like that not even the right to an apology or refund, very bad experience especially if you are hungry, thank you

The chicken is poorly cooked, the fries are not good

Very good, fast service, the cashier Very polite and the kitchen area is clean and as well as the dining room I recommend to everyone

Its been 30 years, Im from the area. Never experienced that .I go there often I wont go again whats happening its really bad, uncooked chicken unsanitary toilet carbonated drinks full of flies have to wash it every day its borderline disgusting but whats going on !!!!ark!!

Is nothing fresh

October 14, 2024 at 6:00 p.m. We went to PFK boul. From the Laurentians to St Jérôme after a day at La Ronde and ordered the 14-piece family meal and 4 sides. 5 people 2 different families. 1 hrs +- after our meal we all (5) had stomach gurgling, nausea and subsequently diarrhea. The chicken tasted saltier than usual. I would like to know if other people have also fallen ill. I doubt the chicken wasnt fresh.

I just passed today, I open my longest black curly hair sandwich inside the package

Last time I was there it was really not good soft chicken not crispy pantout in short its over for me

Very bad, this place is over for me

parking as there is always a crater (pothole) waiting for you its not super clean the staff tries as best they can to do their job but there is no supervision and management the boxes are put in the bags but they are not closed the one (and the only one) who is at the checkout/service doesnt speak French......Im in favor of giving everyone a chance....but anyway, dont put him alone at the checkout....very bad management

Delivery order Order a Boneless Barrel Combo I didnt receive the fries, the popcorn chicken, the sauce. Unable to call neither delivery nor pfk

I went to the drive-thru with my two daughters, they took a chicken popcorn poutine, and I got a box of 4 pieces, one of the pieces had moldy green, I was already on the road home. Im sure Im not going back for a while

Overcooked chicken, hard as rubber. Pepsi in a can, not even cold.

Good cook

The parking lot deserves a refresh in view of the large craters. I ordered a 10 piece barrel to take away, how can I say that the sauce was almost transparent and not very tasty? Flavorless and slimy chicken The service also needs to be reviewed for 45 minutes to ultimately tell me that the order was given to another person...

Be careful risk of poisoning, they served me raw chicken in my hamburger and the manager did not even want to reimburse my lunch in addition to other errors in the order I had to persist for 15 minutes and I made a complaint to mapaq. Very dirty dining room and toilets too.

The managers must make an effort to keep this place clean otherwise I wont come back. But the food is ok

Something is often missing. Last time it was the sandwich bread. Another time, chicken drumsticks. The clerk coughed continuously without putting her hand over her mouth.

Lousy service, plus they forget the products you ordered, the manager explains very poorly the situations where they made a mistake and he doesnt want to remedy the situation. Really unhappy.. Be careful to check your order very important...

Perfect food, but we were very disturbed by the attitude of the manager (telling a colleague that she has to pay $15 to throw in her cash register following an error, persisting with a customer for not filling her barrel with chicken, complains and is very disrespectful towards his colleagues) all this in front of customers.

The cashier found it more important to mop the floor than to serve us. A few minutes later someone else was mopping the same place. My lemonade tasted like Dr.Pepper mixed with lemonade....really not good! The cashier changed the lemonade, I tasted it again and it tasted the same. I asked to taste it this time, he asked me what liqueur I wanted to change it for but I cant drink anything carbonated, nor coffee... G asked me to change it for a brownie instead....It had expired for 6 months!

So me and my friend eat poutine with popcorn chicken and the sauce is really not well made, its grainy and for $12 its not worth the price at all, the people are dirty and the sauce really wasnt that good.

Terrible, 35 minutes wait at the counter. Weve had bad service there several times.

The new boss is a real cheapskate. I always replace the salad with fries and I never had to pay extra. I have even done it in other KFC and there has never been a cost. You have just lost a customer.

Employees talk among themselves instead of serving

There is a lack of chicken, the tables are disgusting and all broken

Even if the decoration dates from the 80s, these are the best pfk Ive been to in several years.

Seriously disappointed it will be another 10 years before we come back here. We have the impression of disturbing the staff cold fries cold sauce missing items from our order. The floors are absolutely disgusting. We have half pieces. 0/10

Be careful when you have it delivered, he doesnt deliver to you and then he doesnt reimburse you in full. Theyre finished with thieves for me and close your doors!!!

Poor poor service and theft on top of that

Forget items and want to give the missing item to places to reorder

Really ouchh and the cook spoke loudly it was unpleasant I had difficulty understanding the cashier. And the food in the trash.

Really disgusting salad Fried half hot Service to be reviewed (training for quality would really be necessary)

closes at 10:40 p.m. not 23

Very long to receive the meal

For real, we take a meal box which is supposed to have a macaroni salad in it and instead tell us that there was more left, we just didnt put it in, I apologize but we still dont pay for it or worse offer me something else but at least say it! We were talking about that instead of preparing the food so who had a rush we were there for 30 min to really let go of your work I work in customer service and its 0 professional especially since we see you in the kitchen fool

Very fatty and juicy!

No fries in my order for tonight the girl was in too much of a hurry to leave home she was already not happy to stay and whats more Im leaving from Mirabel and my fries are missing with a $45 bill its very insulting naomy B very disappointed 8:20 p.m. plus I call, the line hangs in my face

Ordered a Family Barrel Feast and did not receive the large barrel of chicken popcorn...I called and the manager told me to wait while she asked if the person had forgotten to put it in the bag and suddenly on her return she assures me that she saw that the barrel was there and tells me that they will not reimburse me and that I cant do anything about it. I was scammed, I strongly advise against it.

Disgusting restaurant, bathroom never washed. The tables . Employees with an air of I dont want to work here but I have no choice. The food..... The sauce tasteless, the chicken not cooked enough, the salads...... Could never

As soon as I arrived we could hear them shouting from all sides. They then made a mistake in my order. While eating we could hear the manager yelling at his employees really loudly. In short, I had a bad time. I dont advise.

Very long drive-thru

Worst restaurant

Very good service

Big idiots

I went to the drive-thru

Always a delight pick up dinner for 3 people and leave.. Parking: Placement

He never takes the card because their machine never works

Always good from PFK, but seriously the service is rotten. 6 cars in front of me, 45 min. waiting. That doesnt make sense

Drive-thru service 1h30 wait to get our ridiculous order no service

Service much too slow. We waited 45 minutes for a pot of sauce missing from our order

Always good

Not good for your health but damn I like it!

Food was good

Poor service

the employees understand nothing and dont take the right orders, the manager took $200 off an employees pay because she made mistakes in the order, its all in front of everyone, they cough in our food

Arrival at 12:25 p.m. 02/25/2024, order and there is no more potato salad (discontinued) there is no packet of salt and no napkin too bad but the quality is n is not what she used to be

Very good crispy chicken breast. Very well cooked. Its excellent. The lady who served me Very kind. Smiling. Very good service.

The chicken is well cooked and very good

Big cry of stupidity 45minute having their lunch never could!! Extremely not recommended!!

Chicken really too fatty very disappointed

I take the time to order online before going there because I know that the delays can be long. My partner comes at the scheduled time, he is told that it is not ready. He waits and waits....several people are served before him. When he returns to the counter to ask to check for the order... Surprise! It has been ready for at least 20 minutes and is drying on the stove! Perfect, he leaves with the order, arrived home, some items are missing! When I call to let them know, they offer me a credit on my next order! The one I have isnt edible, so I doubt Ill go back! I ask for a refund, I am told to speak to the manager who will be there the next day, he will call me when he is at the restaurant! Its been 5 days and I havent had a return call. I try to call outside rush hours, no answer! Big nonsense!

The service is fast. The food is good.

Visit on 02-24-23. I am very disappointed! I didnt get my coleslaws, the chicken was undercooked, the chicken skin was very greasy and soft; came away from the breading. They were supposed to add 2 Cokes of 20 ounces each and I never received them. I wont go back there again! The pfk restaurants are over for me.

After going to this restaurant several times, I give up. Having spent 50 minutes waiting in line for the cash register at a fast food restaurant is already a good sign of the poor quality of customer service. And lets also note the 2 errors in the same order, although the cashier (after an entry error) corrected it, the kitchen also made an error. Instead of giving away popcorn chicken for a comment, put it in the bag when you pay for it. In short, goodbye and forever!

I love popcorn chicken

The chicken is very good, the young ones in front, well done for keeping the courage with lestie of cabochon behind which is sacred like a estie of thick yes yes the cabochon full of tattoo which looks like someone in need of powder, bravo to the young forward you make doubt the difference you are professional but the cabochon which sacred back notice to the owners calise this outside it will make your negative restaurant plunge to the maximum

Well maintained restaurant

Needs renovations. Welcoming staff.

So greasy their cold brown sauce is a fat blocker with their green salad radio activates its stinks from the outside their food

Order a family meal no sauce for the chicken and forget the popcorn chicken sauce. And I was served by people who clearly didnt feel like being there.

Always a pleasure to go to dinner there with my mother. It brings back so many good childhood memories. And the meal box for two, its very affordable and its just the right amount for dinner

I havent eaten KFC for several years and now they changed the macaroni salad to coleslaw (because they were out of it) without telling us and they forgot the sauce. They cant come back and bring it to us and will credit us for a next time (which wont happen). We are really unhappy with your service. If I could have given 0 stars... I would have done it.

The tables are dirty. Nobody seems to wash them. Parking: Correct parking

Very disappointed lack of taste in the sauce chicken not crispy and lack of taste also and the salad not the same taste as before

Cold fries

We already know that PFK is scrap. But when you pay $17 for scrap you at least expect to receive your entire meal! I went to after-sales service and my salad, drink and utensils were missing. Come on! Its been at least 5 years since I last ate it and clearly I didnt miss anything during that time. Really scrappy!

Old, dirty and the taste leaves something to be desired despite the chain.

A bit that I didnt eat of poetry. I am due to pass.........

I dont know if I was lucky but it was on the mark

I love pfk, but the place needs to be torn down and redone as a cozy restaurant. For customers and workers.

Its been a long time since I last ate KFC. It was as good and fatty as I remembered lol

The worst service in the world. Last week I ordered online in short when I arrived on the site I received a call saying that I cant have my order they have a problem in the store and its difficult to return the money in my account so I chose today today to receive my order for delivery at 4 p.m. the manager told me without fail twice lol I called at 4:13 p.m. they have no idea. I explained briefly at 5:2 p.m. the delivery arrived very poor portion that I must order from another restaurant to suffice for the family 2 adults and 2 children. The 10 piece bucket order with fries and biscuits and salad should be more than enough but unfortunately the little pieces of chicken are funny.

Where have the colonels secret spices gone? Never tasted chicken as bland as on my last visit no surprise why they all close one after the other for me its over I will never go there again.

Its a PFK, one of the few last. I always enjoy it once a year. Tastes just as good as when I was a child. The place is clean, the service is very good.

My first experience was very pleasant, I was well advised by the staff

Chicken is a bit salty. Staffs were chatting with a girl wearing a jewelry while working

Quite fast

This restaurant should be closed for sanitary reasons. The place is terribly filthy, the franchisor PFK/ KFC should send their local district manager to take charge of cleaning operations.

One of the only restaurants to have normal prices.

It was nice but just one small problem is that it seems to be run down and not well maintained

Do not respect opening hours. Always closed and bad service!

Poor service Delivery more than 1h30 The delivery man accuses the restaurant, the restaurant justifies nothing. I live 7 minutes away and we are not in busy time (2:10 p.m.)

Pfk remains pfk. Neither wonderful nor disgusting.

Hot and crispy as can be and the super friendly staff he

Very disappointed very dry chicken even no drumsticks white meat it looked like leftover chicken the skin came off poorly from the meat I was sick for 24 hours with severe stomach aches very disappointed

Very good delivery service

Ultra-fast service! The chicken and burgers are so good, not forgetting their famous sauce. Everything was perfect, the restaurant is very beautiful and the facilities seem new.

Fast and excellent service

If, like me, its been a while since youve eaten at PFK, try not to pass out. I took the 2 pieces of chicken...1-the fries are back order? I had a childs portion...Im not kidding there were max 15 sticks of fries 2-the chicken was not cooked enough, the flesh did not come off the bone....3-NOT OF SALAD....Whats the deal? so I ask the clerk I didnt have my salad he tells me it only comes now if you buy 4 pieces and more of chicken....what????? PFK are cheap my friends, very cheap. So all this beautiful little lunch not edible for the modest sum of $15 and dust....PFK you will no longer see one of the 10 faces of my family in one of your restaurants you have just lost valuable customers $$$$ $ Plus, Im not crazy about your sauce but rather your old coleslaw recipe, not the new recipe by the way, so why since youre so cheap dont you offer the choice between the salad or the sauce? Because I havent tasted your sauce, I know I dont like it so it ended its life in the trash....without having lifted the lid of the sauce pot...waste Mr. PFK. 10 customers lost: CHECK

All is good. The service depends on who serves you....... already if he doesnt speak a lot of French its going to be very bad to order....... the atmosphere..... theres no real music or whatever either . But pfk it s a crazy taste, it s a king tick

Disservice. I placed my order at 3:49am. Its 5:55 a.m. and I still havent received it. On the site it says that it is delivered and KFC does not respond. I called more than 3 times.

Clean and well maintained restaurant

What about the semi-curd brown sauce...ayayaye!

At almost $20 for a trio I expect my meal to be hot. Unfortunately it was cold. So I went back inside to have it heated up for me. Its like I have nothing to do with my request. I finally caused such distress to the young girl in the kitchen with my request that she forgot my burger in the microwave. To be hot it was! Anyway, its been a long time since Ive been there and its going to be a long time before I go back. Not my best customer experience!

Worst pfk in the world!!! Seriously, if you want to spend an hour of your life waiting for 2 pieces of chicken, go ahead!! Tells me that its in the oil but serves 10 people for the same business as me who was after me. I have nothing against young people who work but can you at least supervise like everyone else?? When he thinks more about playing back than doing his job I think he deserves to be monitored.

Chicken was good I felt like KFC was losing ground in the last few years but I dont regret my meal on my experience. Everything was up to standards.

Cleanliness in the toilet leaves people wanting, stinks of piss, empty cleaning sheet

Horrible

I was there a few weeks ago and seriously both in the drive-thru and inside the wait was at least 40 minutes to be served!! Very long for fast food. We still waited, because we really wanted to eat KFC (we eat it once a year) and what an unpleasant surprise to realize at home that the fried chicken tasted like cigarette butch It was my worst experience in a PFK, first and last time I go to this disgusting PFK!

last time the service took over 3 hours to receive my order and the manager told me he was refunding my money and never received it worst experience ever in a restaurant Kid-friendliness: When I called 3 times about my order, they refused to answer I had to block my number for them to respond when my order was over 3 hours late

With all the negative comments, uncooked chicken, dry chicken, cold soft skin, Im going to pass, went to eat another restaurant 100 times better than P F KROTTE

There were errors in the take-out order and we saw it arrive at home

I ordered $70 worth of food, the sauce for one of the poutines, the coleslaw, the corn kernels was missing and they sent a Pepsi instead of a 7up. We had ordered online, the site requires paying in advance so after spending 30 minutes trying to confirm the order I finally succeeded. Our cold food took 2 hours to arrive! With everything that was missing in addition we were fooled, I will never give a penny to PFK.

Fried chicken is always good, once in a while of course. Ill share with you my little habit, when you bring your order home, I turn my oven on to 370F and I put the chicken on a rack with a frying pan underneath and I leave it for 10 or 12 minutes. Not only will it be very hot, but it will be much crispier and drier, much less greasy and when you see the amount of oil that comes out and you will thus avoid eating you will be surprised. You might allow yourself to eat it more often as it becomes a little healthier.

Its always good to go

The best!! Very good customer service, speed!!

Clean restaurant, fast service. For the food it tastes like what its supposed to taste like, its Fast Food.

Friendly service and smiling cashier it was nice to have good service

On a Saturday noon at 12 p.m. it cost $36 and the chicken was not edible not crispy at all and the last time I went there I was senselessly ill in 2001 I will never go there again it lost me

I really liked the $5.00 meal of two spicy chicken fillets served on a hamburger bun. There are four different meals at $5.00 Vegetarian options: Great Plant-Based Chicken Burger

Half-cooked chicken deguellase sauce

Very satisfied and good as in the old days Parking: Alright

The taste has changed so much that we no longer find the good taste of that of the past.

Many thanks to the manager Elliot, very kind, friendly and dedicated!

Food really too fatty, no taste and I was sick afterwards!!! No for me

Very fast service. Small portion for the price. In a combo the sauce should be part of it.

Taking your customers for granted gives you the right to serve reheated chicken wings that have absorbed all their fat with a rubber texture in addition to receiving the wrong salads?! I wont even talk about your exorbitant prices. Disappointing experience.

The place is clean and staff are so friendly. The chicken quality is so bad and full of oil like they refry it, i don t recommend this KFC at all

Perfect tender chicken sticks.