291 Bd des Laurentides, Saint-Jérôme, QC J7Z 4L8, Canada
We are currently serving halal food in all our location, come check it out!
Very good! One of the faster KFC experiences I've had.
It says it closes at 11h o'clock but a 9h30 the staff are cleaning the place and the floor is wet. Why does it say they close at 11h?
horrible place.....should close down...can't order via uber eats...take the money and don't show up!!!!!!!!!!!!!!! almost 2 hours and nothing!
You order a meal that's supposed to have 2 salads included. You get home ... No salads in the bag. Horrible service. Not going back.
I did not enjoy the customer service and I just paid 13$ for this.. I feel robbed.. this is not okay
We ordered the family feast 10 pieces and we had 4 wings and 3 drumsticks. The free cookies were hard as a rock. Last time we order from PFK, no wonder they are all closing
they make a mistake in pick up order... have to call service customer but everytime i call they just hang up... Note to everyone Make sure you have everything even if the bag is seal. Food was good Service... no comment
Second time here. Restaurant is clean. Staff are nice. First time we ordered 6/piece chicken and it’s ok. This time we ordered 2 chicken sandwiches. They are terrible. The buns are ok. The chicken is small and dried up. They are really tough to eat or to swallow. Even with sauce We can finish them. We have to throw them out. I’m not sure if we will give this place another chance.
Its been 10 years since Ive been and I hope I never go back.
First was cold 2nd g order at 5:15 p.m. to pick up at 5:45 a.m., received at 6:00 p.m. chicken so fatty not cooked enough caliss d esti of place to waste, last time, plus the bill in English
I dont understand how they do it, but my order is always disgusting. Chicken that clearly hasnt been cooked enough, items that are missing, drinks in lukewarm cans. The worst is the two of spades who dont do anything. Honestly one of the worst PFK. Avoid.
Jadore PFK st jerome
clear improvement
Very slow service, at least for that of Saint-Jérôme boulevard des Laurentides. No professionalism
I ordered with the app and I had the invoice in my phone.. I had to wait to get my order because she wouldnt give it to me even if I showed her my invoice. I make my way home and what do I see? The bag (which had not fallen) filled with fat which passed through the box and the bag, result? My tank mat full of cooking fat. I always have problems with them but this is the last straw The chicken is not even cooked and everything is broken... the potatoes are still soft, I always have to recook my food when I get home... Once I ordered (always with the app) I arrived there 30 minutes later and everyone was twiddling their thumbs.. nothing had been done and there was no chicken ready!! When I asked him for my order he said oh its not ready yet and they started cooking the chicken.. we waited 1 hour for our order which I had ordered a long time before.. Worst restaurant service by far
The very stupid cashier, my food always excellent Parking: There is a wheelchair ramp, but the doors are narrow to get out with a wheelchair.
Do not order from this place. Half of the order was missing and they didnt want to accommodate us... bad customer service... everything is cold..
Well we understand the PFK remains the PFK hihi Anyway...Super friendly staff
Unable to be served in French, now it is clear that our culture is threatened. If you respect yourself, avoid this place. For me, it was the last time I went there!
Im taking time off to make dinner. I order a 12 piece. I arrive home with 11 pieces and not really nice pieces. Half pieces and small wings. Not enough to feed my family. I take the trouble to call and have photos to back it up... the manager tells me that I have to drive 40 minutes back in the middle of dinner. I asked for a replacement for an upcoming dinner or delivery this evening but she does not accept. Its made it ridiculous, we travel to pick up our dinner (we wait 16 minutes at the drive-thru and on top of that I get a 0 professional response. Disappointing, it turns out that with one piece, he cuts it in two to selling it in two I received technically 6 pieces The Bucket was half empty when it arrived.
We waited a very long time for our order, they are not energetic in the kitchen. I had the impression that they took care of the drive-thru more. 5 stars for the nice cashier
3x I go there. 3x I ask for sauces. 0 sauce returned. Sometimes I ask, he puts in my sax. Yield 0 sauce. Popcorn is dry and has no sauce. Improve yourself
Ouach and re ouach!!! I ordered a trio of chicken sandwiches with poutine, I have never eaten anything so disgusting... undercooked chicken, poutine with barely any sauce in it, and what about my macaroni salad which tasted like sour. 40$ and it was disgusting and the cleanliness of the restaurant -1000
Have you ever seen a KFC that no longer has a chicken??? Well knows what happened to me on a Sunday at 5:30 p.m., during rush hour... If you are not able to serve chicken, SHUT YOUR DOORS because we agree that your menu is pretty much reduced to that completely pathetic
45 minutes late on an order. Very ordinary service
Lots of errors and service a big 0
Damage the service, they served everyone, when I asked for my order I was told that he had called and someone had taken it, according to them it was my fault. I was robbed like that not even the right to an apology or refund, very bad experience especially if you are hungry, thank you
The chicken is poorly cooked, the fries are not good
Very good, fast service, the cashier Very polite and the kitchen area is clean and as well as the dining room I recommend to everyone
Its been 30 years, Im from the area. Never experienced that .I go there often I wont go again whats happening its really bad, uncooked chicken unsanitary toilet carbonated drinks full of flies have to wash it every day its borderline disgusting but whats going on !!!!ark!!
Is nothing fresh
October 14, 2024 at 6:00 p.m. We went to PFK boul. From the Laurentians to St Jérôme after a day at La Ronde and ordered the 14-piece family meal and 4 sides. 5 people 2 different families. 1 hrs +- after our meal we all (5) had stomach gurgling, nausea and subsequently diarrhea. The chicken tasted saltier than usual. I would like to know if other people have also fallen ill. I doubt the chicken wasnt fresh.
I just passed today, I open my longest black curly hair sandwich inside the package
Last time I was there it was really not good soft chicken not crispy pantout in short its over for me
Very bad, this place is over for me
parking as there is always a crater (pothole) waiting for you its not super clean the staff tries as best they can to do their job but there is no supervision and management the boxes are put in the bags but they are not closed the one (and the only one) who is at the checkout/service doesnt speak French......Im in favor of giving everyone a chance....but anyway, dont put him alone at the checkout....very bad management
Delivery order Order a Boneless Barrel Combo I didnt receive the fries, the popcorn chicken, the sauce. Unable to call neither delivery nor pfk
I went to the drive-thru with my two daughters, they took a chicken popcorn poutine, and I got a box of 4 pieces, one of the pieces had moldy green, I was already on the road home. Im sure Im not going back for a while
Overcooked chicken, hard as rubber. Pepsi in a can, not even cold.
Good cook
The parking lot deserves a refresh in view of the large craters. I ordered a 10 piece barrel to take away, how can I say that the sauce was almost transparent and not very tasty? Flavorless and slimy chicken The service also needs to be reviewed for 45 minutes to ultimately tell me that the order was given to another person...
Be careful risk of poisoning, they served me raw chicken in my hamburger and the manager did not even want to reimburse my lunch in addition to other errors in the order I had to persist for 15 minutes and I made a complaint to mapaq. Very dirty dining room and toilets too.
The managers must make an effort to keep this place clean otherwise I wont come back. But the food is ok
Something is often missing. Last time it was the sandwich bread. Another time, chicken drumsticks. The clerk coughed continuously without putting her hand over her mouth.
Lousy service, plus they forget the products you ordered, the manager explains very poorly the situations where they made a mistake and he doesnt want to remedy the situation. Really unhappy.. Be careful to check your order very important...
Perfect food, but we were very disturbed by the attitude of the manager (telling a colleague that she has to pay $15 to throw in her cash register following an error, persisting with a customer for not filling her barrel with chicken, complains and is very disrespectful towards his colleagues) all this in front of customers.
The cashier found it more important to mop the floor than to serve us. A few minutes later someone else was mopping the same place. My lemonade tasted like Dr.Pepper mixed with lemonade....really not good! The cashier changed the lemonade, I tasted it again and it tasted the same. I asked to taste it this time, he asked me what liqueur I wanted to change it for but I cant drink anything carbonated, nor coffee... G asked me to change it for a brownie instead....It had expired for 6 months!
So me and my friend eat poutine with popcorn chicken and the sauce is really not well made, its grainy and for $12 its not worth the price at all, the people are dirty and the sauce really wasnt that good.
Terrible, 35 minutes wait at the counter. Weve had bad service there several times.
The new boss is a real cheapskate. I always replace the salad with fries and I never had to pay extra. I have even done it in other KFC and there has never been a cost. You have just lost a customer.
Employees talk among themselves instead of serving
There is a lack of chicken, the tables are disgusting and all broken
Even if the decoration dates from the 80s, these are the best pfk Ive been to in several years.
Seriously disappointed it will be another 10 years before we come back here. We have the impression of disturbing the staff cold fries cold sauce missing items from our order. The floors are absolutely disgusting. We have half pieces. 0/10
Be careful when you have it delivered, he doesnt deliver to you and then he doesnt reimburse you in full. Theyre finished with thieves for me and close your doors!!!
Poor poor service and theft on top of that
Forget items and want to give the missing item to places to reorder
Really ouchh and the cook spoke loudly it was unpleasant I had difficulty understanding the cashier. And the food in the trash.
Really disgusting salad Fried half hot Service to be reviewed (training for quality would really be necessary)
closes at 10:40 p.m. not 23
Very long to receive the meal
For real, we take a meal box which is supposed to have a macaroni salad in it and instead tell us that there was more left, we just didnt put it in, I apologize but we still dont pay for it or worse offer me something else but at least say it! We were talking about that instead of preparing the food so who had a rush we were there for 30 min to really let go of your work I work in customer service and its 0 professional especially since we see you in the kitchen fool
Very fatty and juicy!
No fries in my order for tonight the girl was in too much of a hurry to leave home she was already not happy to stay and whats more Im leaving from Mirabel and my fries are missing with a $45 bill its very insulting naomy B very disappointed 8:20 p.m. plus I call, the line hangs in my face
Ordered a Family Barrel Feast and did not receive the large barrel of chicken popcorn...I called and the manager told me to wait while she asked if the person had forgotten to put it in the bag and suddenly on her return she assures me that she saw that the barrel was there and tells me that they will not reimburse me and that I cant do anything about it. I was scammed, I strongly advise against it.
Disgusting restaurant, bathroom never washed. The tables . Employees with an air of I dont want to work here but I have no choice. The food..... The sauce tasteless, the chicken not cooked enough, the salads...... Could never
As soon as I arrived we could hear them shouting from all sides. They then made a mistake in my order. While eating we could hear the manager yelling at his employees really loudly. In short, I had a bad time. I dont advise.
Very long drive-thru
Worst restaurant
Very good service
Big idiots
I went to the drive-thru
Always a delight pick up dinner for 3 people and leave.. Parking: Placement
He never takes the card because their machine never works
Always good from PFK, but seriously the service is rotten. 6 cars in front of me, 45 min. waiting. That doesnt make sense
Drive-thru service 1h30 wait to get our ridiculous order no service
Service much too slow. We waited 45 minutes for a pot of sauce missing from our order
Always good
Not good for your health but damn I like it!
Food was good
Poor service
the employees understand nothing and dont take the right orders, the manager took $200 off an employees pay because she made mistakes in the order, its all in front of everyone, they cough in our food
Arrival at 12:25 p.m. 02/25/2024, order and there is no more potato salad (discontinued) there is no packet of salt and no napkin too bad but the quality is n is not what she used to be
Very good crispy chicken breast. Very well cooked. Its excellent. The lady who served me Very kind. Smiling. Very good service.
The chicken is well cooked and very good
Big cry of stupidity 45minute having their lunch never could!! Extremely not recommended!!
Chicken really too fatty very disappointed
I take the time to order online before going there because I know that the delays can be long. My partner comes at the scheduled time, he is told that it is not ready. He waits and waits....several people are served before him. When he returns to the counter to ask to check for the order... Surprise! It has been ready for at least 20 minutes and is drying on the stove! Perfect, he leaves with the order, arrived home, some items are missing! When I call to let them know, they offer me a credit on my next order! The one I have isnt edible, so I doubt Ill go back! I ask for a refund, I am told to speak to the manager who will be there the next day, he will call me when he is at the restaurant! Its been 5 days and I havent had a return call. I try to call outside rush hours, no answer! Big nonsense!
The service is fast. The food is good.
Visit on 02-24-23. I am very disappointed! I didnt get my coleslaws, the chicken was undercooked, the chicken skin was very greasy and soft; came away from the breading. They were supposed to add 2 Cokes of 20 ounces each and I never received them. I wont go back there again! The pfk restaurants are over for me.
After going to this restaurant several times, I give up. Having spent 50 minutes waiting in line for the cash register at a fast food restaurant is already a good sign of the poor quality of customer service. And lets also note the 2 errors in the same order, although the cashier (after an entry error) corrected it, the kitchen also made an error. Instead of giving away popcorn chicken for a comment, put it in the bag when you pay for it. In short, goodbye and forever!
I love popcorn chicken
The chicken is very good, the young ones in front, well done for keeping the courage with lestie of cabochon behind which is sacred like a estie of thick yes yes the cabochon full of tattoo which looks like someone in need of powder, bravo to the young forward you make doubt the difference you are professional but the cabochon which sacred back notice to the owners calise this outside it will make your negative restaurant plunge to the maximum
Well maintained restaurant
Needs renovations. Welcoming staff.
So greasy their cold brown sauce is a fat blocker with their green salad radio activates its stinks from the outside their food
Order a family meal no sauce for the chicken and forget the popcorn chicken sauce. And I was served by people who clearly didnt feel like being there.
Always a pleasure to go to dinner there with my mother. It brings back so many good childhood memories. And the meal box for two, its very affordable and its just the right amount for dinner
I havent eaten KFC for several years and now they changed the macaroni salad to coleslaw (because they were out of it) without telling us and they forgot the sauce. They cant come back and bring it to us and will credit us for a next time (which wont happen). We are really unhappy with your service. If I could have given 0 stars... I would have done it.
The tables are dirty. Nobody seems to wash them. Parking: Correct parking
Very disappointed lack of taste in the sauce chicken not crispy and lack of taste also and the salad not the same taste as before
Cold fries
We already know that PFK is scrap. But when you pay $17 for scrap you at least expect to receive your entire meal! I went to after-sales service and my salad, drink and utensils were missing. Come on! Its been at least 5 years since I last ate it and clearly I didnt miss anything during that time. Really scrappy!
Old, dirty and the taste leaves something to be desired despite the chain.
A bit that I didnt eat of poetry. I am due to pass.........
I dont know if I was lucky but it was on the mark
I love pfk, but the place needs to be torn down and redone as a cozy restaurant. For customers and workers.
Its been a long time since I last ate KFC. It was as good and fatty as I remembered lol
The worst service in the world. Last week I ordered online in short when I arrived on the site I received a call saying that I cant have my order they have a problem in the store and its difficult to return the money in my account so I chose today today to receive my order for delivery at 4 p.m. the manager told me without fail twice lol I called at 4:13 p.m. they have no idea. I explained briefly at 5:2 p.m. the delivery arrived very poor portion that I must order from another restaurant to suffice for the family 2 adults and 2 children. The 10 piece bucket order with fries and biscuits and salad should be more than enough but unfortunately the little pieces of chicken are funny.
Where have the colonels secret spices gone? Never tasted chicken as bland as on my last visit no surprise why they all close one after the other for me its over I will never go there again.
Its a PFK, one of the few last. I always enjoy it once a year. Tastes just as good as when I was a child. The place is clean, the service is very good.
My first experience was very pleasant, I was well advised by the staff
Chicken is a bit salty. Staffs were chatting with a girl wearing a jewelry while working
Quite fast
This restaurant should be closed for sanitary reasons. The place is terribly filthy, the franchisor PFK/ KFC should send their local district manager to take charge of cleaning operations.
One of the only restaurants to have normal prices.
It was nice but just one small problem is that it seems to be run down and not well maintained
Do not respect opening hours. Always closed and bad service!
Poor service Delivery more than 1h30 The delivery man accuses the restaurant, the restaurant justifies nothing. I live 7 minutes away and we are not in busy time (2:10 p.m.)
Pfk remains pfk. Neither wonderful nor disgusting.
Hot and crispy as can be and the super friendly staff he
Very disappointed very dry chicken even no drumsticks white meat it looked like leftover chicken the skin came off poorly from the meat I was sick for 24 hours with severe stomach aches very disappointed
Very good delivery service
Ultra-fast service! The chicken and burgers are so good, not forgetting their famous sauce. Everything was perfect, the restaurant is very beautiful and the facilities seem new.
Fast and excellent service
If, like me, its been a while since youve eaten at PFK, try not to pass out. I took the 2 pieces of chicken...1-the fries are back order? I had a childs portion...Im not kidding there were max 15 sticks of fries 2-the chicken was not cooked enough, the flesh did not come off the bone....3-NOT OF SALAD....Whats the deal? so I ask the clerk I didnt have my salad he tells me it only comes now if you buy 4 pieces and more of chicken....what????? PFK are cheap my friends, very cheap. So all this beautiful little lunch not edible for the modest sum of $15 and dust....PFK you will no longer see one of the 10 faces of my family in one of your restaurants you have just lost valuable customers $$$$ $ Plus, Im not crazy about your sauce but rather your old coleslaw recipe, not the new recipe by the way, so why since youre so cheap dont you offer the choice between the salad or the sauce? Because I havent tasted your sauce, I know I dont like it so it ended its life in the trash....without having lifted the lid of the sauce pot...waste Mr. PFK. 10 customers lost: CHECK
All is good. The service depends on who serves you....... already if he doesnt speak a lot of French its going to be very bad to order....... the atmosphere..... theres no real music or whatever either . But pfk it s a crazy taste, it s a king tick
Disservice. I placed my order at 3:49am. Its 5:55 a.m. and I still havent received it. On the site it says that it is delivered and KFC does not respond. I called more than 3 times.
Clean and well maintained restaurant
What about the semi-curd brown sauce...ayayaye!
At almost $20 for a trio I expect my meal to be hot. Unfortunately it was cold. So I went back inside to have it heated up for me. Its like I have nothing to do with my request. I finally caused such distress to the young girl in the kitchen with my request that she forgot my burger in the microwave. To be hot it was! Anyway, its been a long time since Ive been there and its going to be a long time before I go back. Not my best customer experience!
Worst pfk in the world!!! Seriously, if you want to spend an hour of your life waiting for 2 pieces of chicken, go ahead!! Tells me that its in the oil but serves 10 people for the same business as me who was after me. I have nothing against young people who work but can you at least supervise like everyone else?? When he thinks more about playing back than doing his job I think he deserves to be monitored.
Chicken was good I felt like KFC was losing ground in the last few years but I dont regret my meal on my experience. Everything was up to standards.
Cleanliness in the toilet leaves people wanting, stinks of piss, empty cleaning sheet
Horrible
I was there a few weeks ago and seriously both in the drive-thru and inside the wait was at least 40 minutes to be served!! Very long for fast food. We still waited, because we really wanted to eat KFC (we eat it once a year) and what an unpleasant surprise to realize at home that the fried chicken tasted like cigarette butch It was my worst experience in a PFK, first and last time I go to this disgusting PFK!
last time the service took over 3 hours to receive my order and the manager told me he was refunding my money and never received it worst experience ever in a restaurant Kid-friendliness: When I called 3 times about my order, they refused to answer I had to block my number for them to respond when my order was over 3 hours late
With all the negative comments, uncooked chicken, dry chicken, cold soft skin, Im going to pass, went to eat another restaurant 100 times better than P F KROTTE
There were errors in the take-out order and we saw it arrive at home
I ordered $70 worth of food, the sauce for one of the poutines, the coleslaw, the corn kernels was missing and they sent a Pepsi instead of a 7up. We had ordered online, the site requires paying in advance so after spending 30 minutes trying to confirm the order I finally succeeded. Our cold food took 2 hours to arrive! With everything that was missing in addition we were fooled, I will never give a penny to PFK.
Fried chicken is always good, once in a while of course. Ill share with you my little habit, when you bring your order home, I turn my oven on to 370F and I put the chicken on a rack with a frying pan underneath and I leave it for 10 or 12 minutes. Not only will it be very hot, but it will be much crispier and drier, much less greasy and when you see the amount of oil that comes out and you will thus avoid eating you will be surprised. You might allow yourself to eat it more often as it becomes a little healthier.
Its always good to go
The best!! Very good customer service, speed!!
Clean restaurant, fast service. For the food it tastes like what its supposed to taste like, its Fast Food.
Friendly service and smiling cashier it was nice to have good service
On a Saturday noon at 12 p.m. it cost $36 and the chicken was not edible not crispy at all and the last time I went there I was senselessly ill in 2001 I will never go there again it lost me
I really liked the $5.00 meal of two spicy chicken fillets served on a hamburger bun. There are four different meals at $5.00 Vegetarian options: Great Plant-Based Chicken Burger
Half-cooked chicken deguellase sauce
Very satisfied and good as in the old days Parking: Alright
The taste has changed so much that we no longer find the good taste of that of the past.
Many thanks to the manager Elliot, very kind, friendly and dedicated!
Food really too fatty, no taste and I was sick afterwards!!! No for me
Very fast service. Small portion for the price. In a combo the sauce should be part of it.
Taking your customers for granted gives you the right to serve reheated chicken wings that have absorbed all their fat with a rubber texture in addition to receiving the wrong salads?! I wont even talk about your exorbitant prices. Disappointing experience.
The place is clean and staff are so friendly. The chicken quality is so bad and full of oil like they refry it, i don t recommend this KFC at all
Perfect tender chicken sticks.