Restaurant Boustan in Saint-Jérôme

Always good and people are smiling

Good morning, Its always good and I highly recommend it. The service is always smiling and I have never been above the employee service. The atmosphere is pleasant, no need to shout for someone to hear you in the dining room. The cuisine and meals are good and especially the avocado salad, it is succulent. I highly recommend it to you. The employees are respectful to you/customers and are attentive to your dietary needs, etc. Thank you and have a good day.

Great experience! Good service, courteous and helpful. I recommend. And what can we say about the dishes, always just as delicious Kid-friendliness: My 4 year old boy, with a language disorder and hearing difficulty, was able to ask the man what he wanted in his Poutine and the man was super helpful and understanding towards my boy

The chicken was just terrible. Dark meat full of nerves, fat, cartilage... in short, full of motons! I couldnt eat it and I think thats all I needed to become 100% vegan.

Excellent Lebanese food! Fresh food and generous portions. I recommend this restaurant.

We ordered yesterday, June 22, 2024. We all got sick. Stomach aches and diarrhea. Never could for us .

Impeccable service and excellent food! Thank you so much!

The best lifetime Shawarma to date.

Best Lebanese cuisine in Quebec

The meat was freezing cold and taste of old meat, I contacted the store about it and they argued instead of listening I will never buy from this place again.

Seriously, you just have to do that!! Maudine extra garlic sauce c NOT HARD TO UNDERSTAND PUT SOME SAUCE!!!!!!!

The man who served me was really rude. If we dare to ask a question, it s as if we re bothering him. Too bad the food is good but the service I received this evening was poor and the prices are exorbitant for the portions.

The best food and staff out there honestly And Ive tried all the Boustan s!! Always get out with a smile on this one. Food

First experience for us this evening. Men behind the counter very friendly and welcoming. The cook offered us choices and explained the menu. The bowls, sandwiches and falafels are excellent! Thanks for everything!

Super good, friendly welcome and inexpensive. Nice place ! Well come back to try something else. THANKS !!

Best shish taouk.

The menu is excellent. The meat is tasty. Its not too salty or too seasoned. Its perfect. Customer service always impeccable. I was recommended and I sincerely recommend it too!

Honestly, the best among the rest boustan, an extraordinary team, well done

My family absolutely loves this Boustan and service here always leaves us smiling. Incredibly friendly staff and delicious food!

These guys are great! Thanks for the service

The woman who was at the counter this evening was very smiling and welcoming! It deserves a good review. It makes me want to return, thank you for the good service. It should be like this every time. When shes not there, its not the same service.

The food and service is good. Unfortunately the extras are a bit ridiculous. Moreover, a fatouche made with 90% green salad is not really a fatouche. On the other hand, everything is fresh, the staff is welcoming so I am a little ambivalent. lets say it would be 3.5/5 but we cant so go for 4.

The ventilation is very noisy. Eating in the restaurant is very unpleasant. On the other hand, the food is good.

A first for me, a service a little too hasty, but very very good meal!

When you are too busy with your online ordering and when we order something you dont have as if it would be our fault

The best shich taouk and shawarma in the Laurentians. Service ok!

Vegetarian options: Falafel Food

Professionals!

If I could give a rating of 0 I would! Their pita is really very disappointing. Their bread is soggy and there is no flavor, its bland at the end. But besides the food, the service is even worse. Obviously, there was an error in our order (this can happen to everyone). So we call to see if we can get a free one the next time we come since we live 20 minutes away. The guy tells us no problem that he will put a note on our phone number. Today we come to pick up our potato, the manager says he cant find anything on our phone number and that he cant do anything for us. We paid for this potato, even if its not expensive, its a princes question. When youre a manager, you have the means to find a solution. Im going to do as before and go to Amirs where the taste and service are present.

Very stupid mrs in the kitchen

Reduced portions for a huge price, its pathetic. I used to go there often but tonight I will never go there again.

Halal Shawerma and more

$37 for a bowl with extra meat Thief Never again boustan

Wow if you want healthy fresh amazing food thats the place!

Seriously, the reduction in portions compared to the price is frankly ridiculous. I will never go back

Always great and friendly service and the food is D.E.L.I.C.I.O.U.S. Will always go back! They also have a variety of amazing salads (the beet salad and the mango salads are WOW!) Food : 5/5

Tasty product

Super good and great service thank you

I dont know if its the owner but the gentleman is in a hurry, ZERO customer service, I made a mistake in my order before he even got me the ingredient and it was the end of the world . Reduced portions. I really liked this restaurant before it changed ownership.

Very good shawarma it was a delight thank you

Clean and good generous portion manager are nice

Wow great service, kind and smiling staff! Reasonably priced and large portion. We will definitely come back to encourage you. THANKS

I love the chicken Saj bread and the vegan saj is delicious. The wise bowl try it Vegetarian options: Vegan falafel or omelette

Generous portion, best chicken pita!

Delicious eats, generous portions, and friendly staff!

Good, but sometimes the wait time is a little too slow, but in general these good

I go to this location often and I have never been disappointed! Great portions for the amount you pay and always delicious! Thank you guys for keeping up the quality food and the great customer service despite the pandemic! I know it must be difficult at times but every time I go in the store everyone is so friendly! Keep it up!

The beef shawarma is just EXCELLENT! I love this Boustan, always fresh and impeccable service.

Very good food! My favorite Boustan in terms of service and freshness of the food. I am always well received.

Always good service. The employees are smiling, courteous and very kind. Additionally, they are also very generous in their portion. The service is simply fast and efficient! Thanks to the employees and the vegan option, we always want to come back.

Excellent food, even better service!!!

Excellent service, impeccable cleanliness. Im going to go back Great experience

I have an undisclosed weekly subscription with this restaurant, it s so good

Warm welcome, courteous service, very good food.

Delicious and generous portion!

Tasty shawarma and friendly staff. Really happy they opened one here in Saint Jérôme.

Great place. The chicken is succulent.

Great vegan options

Very good service. Clean restaurant Nice atmosphere. The food is very good. Very generous portion.

After a bad restaurant experience, we were given priority to reimburse part of our meal. We gave it a second chance and everything was better. The take-out meal was generous and hot. I recommend

Amazing service and staff, as well as delicious food!

Delicious but your portions were more generous in the past...

Excellent service!!!! But why do you require your employees to wear a mask??? Even at Costco where you pay to buy, the employees dont wear them!!! I think its excessive to demand them!

The best

The meat, in my opinion, is the best of the popular Lebanese chains combined, the only downside is the take-out portions which are 2x smaller than elsewhere... really.

It s very good and fresh and with kind and courteous staff, I highly recommend!

I love Boustan, I tried downtown Montreal, Blainville (both) the one in Saint-Jérôme is really cheap in terms of quantities. I ask for an extra sauce in my order, the employee or the owner tells me that he does not add any, he charges $2 for the extra for a small 50 ml and $6 for a 500 ml. I just wanted a little more, not for a group of 20 people. When I arrive home, I realize that I have chicken crumbs on top of my potatoes and my rice. Very disappointing. Usually, there is a line of 10-15 people at the one in Blainville on the Côte Saint-Louis. Now I know why the one in Saint-Jérôme was empty on a Friday evening at 6:30 p.m. Thank you for these dishes.

Delicious and excellent

Not able to understand the name of the meal on the menu. Give him the number and get to this cheat! Kafka bleeding! Weird pickled turnip.

The portions have really decreased over the past month and the staff has also changed too bad!!! I really liked it better before.

UPDATE: July 2022: they changed ownership and we knew it from our first visit: portions reduced significantly and the quality of the food leaves something to be desired, the coleslaw was brown, the potatoes are raw and disgusting! I wouldnt go back there again, its a shame because it was excellent before. (the photo was before unfortunately it no longer looks like that!) (2021-2022) Very good, very good service and affordable price! They are very attentive to what you ask :) I go back there at least twice a month, its by far the best for this type of restaurant!

Since the change of ownership it has become one of the worst Boustan I really do not recommend extremely small portion the food was not fresh I will not go back there again..

The pita sandwiches are delicious, the vegetarian option is also very good and the poutine is worth the detour.

Ordered a chicken shawarma plate on Thursday and overall my experience was not what I expected. The chicken was not well cooked and the rice was not fresh at all. I usually order from Boustan often but this location and experience was just plain awful

You changed the sauce on your poutine and its quite disappointing, thats what made it delicious now its cheap snack poutine taste

We loved Boustan. I dont know what happened but the attitude of the staff has changed considerably. They look downright stupid and they are neither warm nor welcoming. In addition, the portions have completely decreased. Last time my partner asked for a little more hummus and seeing the employees face its as if he was asking for the end of the world! Too bad you lost good customers.

Best Lebanese restaurant on the menu, I recommend it 100%. In addition, the workers are very friendly and the boss even more so!

Best shawarma place in town.I would definitely recommend going there.

The restaurant was great, the staff were pleasant, everything was perfect especially the food. This is an experience to be repeated.

Best shawarma in the area

In Saint-Jerome for a hockey tournament and we were looking for something other than burgers and pizza. Boustan was amazing. The food was delicious, service was quick, employees super friendly and the restaurant was clean. Definitely going back!

Very disappointing! The quantity of dishes has been considerably reduced and the price in no way justifies the portions. I ordered a vegetarian plate (which offers 5 choices). They charge me an extra $2 for a mango salad + $2 for 50 ml of hummus + $2 for 50 ml of garlic sauce. $20 for that...Its stealing the world. I was a regular at this place, but since the branch changed ownership, I definitely wont be going back.

Charlie is the man!!!

Delicious food and excellent service Mango salad is so good! I DEFINITELY recommend this place !!!

Friendly staff and fresh food. Thanks for the service

Good food

Good service and good fast food meal. Vegetarian options: There are several vegetarian options Kid-friendliness: There is no childrens menu, but several meals can be shared with them. Wheelchair accessibility: It is easily accessible by wheelchair

Fast service and good quality/price

Great service, very clean and tasty food. Best shish taouk and shawarma in town.

Love this company I would never talk bad.. very friendly staff and very clean location. However.. i order two mixed meat plates and the meat was so chewy and dry i lost a good 75 - 80% of it to the garbage. First time i ever have an issue. Bad days can happen I fully understand this. Took the time to write anyways as constructive criticism

New restaurant near the north gate St Jérome rental Near highway 15 Excellent chicken gyros Lebanese specialty restaurant Large parking lot Taste it

This is the fourth time Ive been there. First time it was really good. From bad to worse, today I have to do this review. $80 base for 4. The meat portions are really insufficient. The beef was on the stove, it is dry and old. The potatoes have water inside. Even the portions of sauce are insufficient!!!!!! Im writing this review while eating, completely frustrated, and Im finishing still hungry. Go elsewhere it s sushi hoshi for the same price I would have had it for 8

Horrible

The best shawarma in Saint Jérôme! .. warm and friendly staff, the portions are remarkable and the quality and freshness are there big thumbs up to the team ( Updated October 2022.. the new owners have halved the portions, the quality of the products is very reduced, a shame because it was a must for my family and now I no longer go there because I know that I will be disappointed ! ..

Forget Amir or some other shawarma chain. Boustan is really a big hit, the pitas are perfectly assembled, tight and crunchy. Salam!

The quantity on the plates has drastically decreased. The prices are increasing but the quantity is decreasing, its extremely disappointing and we are taking ourselves for idiots.

Nothing to complain about

Portions have decreased but prices have increased. Very disappointed

Very good Lebanese restaurant, better than b.... I recommend

Very good service

Best Lebanese restaurant I have eaten

We ate every Friday for over a year at this restaurant but recently the portions, the freshness and the taste have changed drastically. The chicken in less quantity not grilled and dry, sandwich less large sometimes burnt, the potatoes have changed, seasonings and are white, almost no more sauce.

Very good, you have to go and take a look

I eat Lebanese every week but lately their food is not good, they have lowered the quality. The guys put their fingers everywhere and they dont wash their hands. I will never come back.

Good service and very good, a destination par excellence for Lebanese cuisine in Saint-Jerome.

Pleasant, good food, the place is clean and quite safe despite the current pandemic, I recommend it for those looking for a place with inspiring recipes

Excellent!

Oh my god, the vegan kebab is just wow, the potatoes are great, the salads are really appetizing, I would have bought them all! Super friendly and polite staff. Thank you Boustan!!! ;)

Wow!! Great service, excellent food! !far surpasses the competition!

wow their Vegan Plate is just amazing so tasty

Fantastic series great food !!!!!!!

Great, great service. Polite, courteous and good-humoured staff. Flawless!

Great restaurant, friendly staff and awesome food. Scooped up 3 plates to bring back to my place in Morin-heights :)

Really friendly service and the food is really tasty

Good humor, generosity and the food is incredible. I tried Boustan for the first time in Blainville and since then, when I go to eat at the restaurant, it s always been Boustan!

Amazing and super good service!

Delicious <3 everything is good.. the best potatoes I have eaten in my life, always restore very clean, well done to the team

Amazing food, Vegan and vegetarian options are a must even for meat eaters, amazing and friendly staff! What s what not to like! Keep it up!!

Very good, as always

Best Lebanese in all of the Laurentians, salads always fresh and made with love. The service is always exceptional, smiling staff and they will remember you on each visit, personally I recommend the supreme pita (cabbage, potatoes, turnip, flour and spice omelette, tomatoes, onion, shawarma, sesame sauce and garlic) with a small avocado salad on the side. Dont give up on the team, you are exemplary

Excellent food and incredibly friendly staff!

Great service!! But the food OMG so good!!!!! DELICIOUS

I have tried a lot of Boustan and the Boustan de St-Jérôme is by far the best of all with exceptional quality and freshness of food, fast, courteous and friendly service, an excellent atmosphere and an extremely clean environment especially given the current pandemic. Real Lebanese food is hard to come by in Montreal and as a hard to please customer, I can guarantee that the best shawarma you will eat will be from St-Jérôme. Go, go, go!

The food is excellent, as is the service provided and the speed of the service. However I found that the garlic sauce tasted too much like mayonnaise and not enough like garlic. Next time Ill try the salads (which looked delicious). A very good Lebanese restaurant in Saint-Jérôme!

Very good selection of foods...great customer service. Not to be missed!!!

Always good

I know my Boustan and this particular location is by far the best!!! Thank you

Very clean.

Update August 2021: my last visits allowed me to see that they have improved in terms of personal hygiene, wearing a mask and gloves when handling food. So yes! I am confident I will return to eat healthily (super good Greek salad & avocados) %%%%%%%%%% Beautiful place, all new and all clean, in this new area, and potential for healthy Lebanese style eating, More... *** after our 3rd visit only since the covid19 situation, apart from the Purell at the entrance and demarcation on the ground, there is not much employee behavior that reassures us. -employees no masks. -a guy putting food crumbs back into the bin. -a girl rolling pita breads on the back counter with bare hands and no nets on her head to hold back her hair. - non-existent barrier between food counter and customers (a customer was leaning against the counter 2 feet from the employee). -small plexiglass at the counter/cash register only which partially insulates. *** So lets hope that they will rectify themselves, then my opinion will be re-evaluated.

Absolutely delicious and fresh every time, good service, good price.

Two words, awesome - delicious! Everything on the menu is fresh and made with love.The king of the menu has to be the shawarma, mango salad and potatoes with garlic sauce. The team is detail oriented and masters at what they are doing. Cannot wait for you guys to open up a store in Toronto!!!

The service is bad the workers are not nice too aggressive the order is not correct forget a lot of things last time I go to this bad restaurant

The driver has just arrived, smacking his tires, spanking what looked like a race with a colleague with their old civic and opened the business normally! I do not encourage!

Ehhh wow I ate yesterday and wow fresh meat quick service the salads and potatoes were on point. Big congratulations to your team. Dont give up, I recommend it.

I live very close to another Boustan, but the service is so good at the one in St Jerome that I drive the extra mile to eat there. Charlie and Elias are always very welcoming and the food is amazing. Happy customer right here!

I had the assiette santé and it was the best plate of shawarma i ever had, the vegetables were so fresh and there was a lot of salad option. The chicken was very well seasoned and cooked it was juicy and succulent. A ne pas manquer

The workers are really super nice and polite and the food delicious!!

Very good

Great service, great team, I recommend!

Great service fresh food tender chicken nothing to say

Quick service. Fresh.

Very good portions of food and the employees are friendly. The salad was fresh. I would come back!!!

Fantastic VEGAN food and great service!!! 5 stars

I know where the staff are at the beginning but since then there have been other staff the food no longer tastes the same shawarma half full potatoes garlic which is not garlic in shortff

Super friendly staff, excellent pitas!!!!

Best arab food !!!! Love this resto! Amazing staff!!!

Finally a quality Lebanese restaurant in the region Fresh ingredients, wide selection of salads and condiments, impeccable customer service and competitive prices. Long life to the entire Boustan team!

Great Restaurant, Great Food, Great Service! Warm welcome as if we were arriving at the home of friends, very friendly and smiling staff and owner. Nadim at the cash register is a model customer service employee, it shows that he loves people and his work! In short, Great team! We will return regularly, generous portion and a delight for the taste buds :D

Not good

Delicious!! A fresh and much healthier fast food than others when doing our shopping. The little garlic potatoes are simply divine. I will go back again for sure.

Every time its really good

Sooo good! Wow the best falafel sandwich ever! I cant believe it every time!

Oops!!! My partner was sick. Another colleague also on a previous visit. Others who eat it often have had no problems. Is it a sauce, a salad or another component?

Very good and the prices are reasonable because the plates are very generous

This Boustan is really good. Ive been several times and I always have great food and service.

Very good quality and a great team. THANKS

So fresh here. Best staff

Superb restaurant! And very pleasant staff!

Delicious!!!! Very smiling and welcoming staff well done!!

Vegan Plate

Very good food and a excellent service

Great food and Covid-Style Service. This is a new restaurant that in spite of the quarantine has just opened its doors. It is part of a chain but it didnt feel like we were ordering from a chain. We ordered for pick up. The service was extremely friendly and prompt. The food was delicious.

Yes, not much today, even more lettuce. And the guy at the counter has a great smile, ayoye

best in st j

The place is clean, great service and good lebanese food. Im vegan and their vegan kebab is amazing.

Great food !

Only one Word Wow thank you Boustan Staff

Was my first time at a boustan, I am Lebanese and I have to say that it is the best place to taste real Lebanese food, I have tasted bunch of other, so called Lebanese restaurant, but this one is by far the best , a must try.

Super good service. Incredibly delicious food.

The food here is extremely excellent. Try the pitas, the oriental omelettes are succulent. Oh and the pink hummus. Is something! The staff was super courteous. Thanks guys

Great food, incredibly friendly service.