Château St-Jérôme in Saint-Jérôme

Its been a very long time since I went to the Château. Last time, as I remember, the pizza was just okay. But tonight the pizza was delicious.. super good dough and sauce. I would happily go back

I really like the Italian Poutine Château Saint Jérôme, the best in the province of Quebec

the food is really great in terms of taste big complete plate congratulations to the whole team Wheelchair accessibility: no problem

2x deliveries which take more than an hour.. 1st time at dinner time I can understand. Submarine ok cold fries 1h20.. 2nd simple poutine/liquor in the evening at the start of the week. 1:05 a.m., It arrived warm, very very soft almost like a mush.

Dry crepe was cooked for several hours. Fast food type restaurant.

Jai commander une salade avec une assiette de pates, sa a couter 54,00$+ pourboire,apres 1h15 dattente jai recu une salade trempe, un pain sec et une assiette de pâte a moitier vide. jai appeller pour demander si sa avais du bon sens et on ma dit que le probleme venait de moi. Ne comander pas la, service mediocre pour une bouffe trop chere.

Everything is good, except that I found it not great. And limited access

Excellent place I go there with my son and the prices are excellent too I recommend this place

It was our place, we went there very often, very good food and A1 service, but unfortunately we never went back, after serving us a pizza with sour pepperoni, that doesnt work, sorry.

I was there on the evening of August 6 and I have never seen such incompetent staff as these. They dont care about customer service in any way. I waited at least 20 minutes for the waitress before paying and when she came, she gave me the bill and left to come back 15 minutes later. Passes by several times without picking up the empty plates at our table. I pay and there are still our dessert plates on the table. In short, its very disappointing to see the same staff and yet the food was good.

Very satisfied

Excellent lunch, nice and good bacon, it wasnt overheated, great

Really incompetent receptionist (June 28 in the evening), I placed several orders but this time its over!!! Insulting and no problem with customer service! Having this type of employee representing my restaurant would be a direct gateway!

Attentive and caring staff. All the meals I tasted were delicious. Pizza, lasagna, hamburger steak, scallops, etc.

Great, lunch, dinner, good service, good price, good food, thanks to the whole team

Online order, no confirmation even after 15 minutes, I order elsewhere the delivery man arrives even if I never received confirmation

Bad service, very rude.

Fairly ordinary service from employees

Unpleasant service

The food is very good, nice atmosphere, customer service is very good

Very welcoming staff..

Beautiful atmosphere, excellent food. The server was very nice, polite and courteous. The service was a little slow but I believe that was due to a lack of staff.

Fast service, smiling waitresses and the dishes were excellent!!

Hello, we ordered yesterday, April 11, for the first time a club sandwich, it fell apart completely, the brown sauce tasted burnt, the au gratin garlic bread was half cooked, the carbonnara pasta tasted like cream, the poutine tasted like cream. there was more sauce than potatoes and all that for $71.00 never again well order it

Smell of cigarettes, surrounded bench... that leaves some doubt about the state of the kitchen... but good service all the same!

I really like Chateau poutine. On the other hand the baklava ouff really too oily and greasy for my taste I wont have it again

Hello your poutine and pepperoni pizza and your submarines are very good and for the poutine its always with extra sauce and cheese I love it and good service.

Excellent food, generous portion, impeccable service. I am always satisfied with each visit. Plus, not too expensive. All that remains for me to do is try the lunches, apparently excellent too. I definitely recommend!

In just 1 word woww first time and not the last I refer it 100%

Thank you to the whole team for the good dinner that brought us in the New Year, thank you again and congratulations to the waitress

Delicious pizza

Fast service at ridiculous prices, incomparable kidney Vegetarian options: Dsl I am satisfied with my meat Dietary restrictions: Its up to you to see if you are allergic at your own risk c la vie nespa

Very good..Homemade potatoes.. Really very good!

Good menu choice and good meals. Hot meals and generally served quickly! Good welcome and friendly waiters/waitresses. For lunch, dinner or dinner, this is a very good family restaurant!

I placed an order that I never received. I officially do not recommend this restaurant. They were lucky enough to offer reasonable compensation and showed no understanding. I have never seen such service.

The food is good, but you are disrespectful to customers. For those who order, you do not give them delivery times. We waited almost 2 hours for our order. The least you can do is warn the customer how long it will take if it is going to be that long. We called to find out what was going on and you were acting like we were pissed off, you were stupid. Really sorry to have bothered you, but you have the responsibility to communicate with the customer and be clear. If the restaurant is too busy, let us know. Just disrespectful. Im not going to give my money to be treated like this. I hope you will be more respectful to your customers in the future.

The meal was excellent, I ordered the Chesseburger, excellent, and the courteous service from Naomy.

A real clown, we order a meal at the motel and they dont send us any utensils. Since when do we eat with our hands in Quebec? Spag is good without utensils. Not a brilliant Christ, you had to ask for it. Were not dogs that eat out of a bowl.

Excellent, great service, great atmosphere and very good food

Very good restaurant at a good price

Very good lunch, kind and efficient employees

Overcooked pizza even after asking for it several times on the other hand poutine with excellent homemade fries

Plas and excellent pizza but there was an error when I went to pick up my order they gave me a fries instead of a poutine, I will report the inconvenience to my last visit photos date, hours, and supporting invoice no very disused acomodemen that makes for a good customer who is not happy. Vegetarian options: Vegetarian pizza Parking: No space during peak hours

More than 1h30 for delivery No one knows where the order is delivered... mixed like a card game

Even if the front of the restaurant looks dilapidated as you go up the stairs and there are lots of cigarette butts from last fall, dont be fooled by what you see outside: this restaurant is the one of the best in St-Jérôme. The pizzas, fish n chips and chicken skewers are excellent among others. The waitresses are simple and kind. The dining room is very clean. 3 stars because of the exterior appearance.

Smell of cigarettes inside

Everything was good and we had very good service

Their fries are excellent

Very good pizza just a shame not to have more pepperoni my I recommend to people who want a good pizza my willing to pay the price two bambino nothing extra $30

Very family-friendly, very pleasant and good food. To try for a family Sunday

Waste of time. We requested a delivery, the person on the phone did not have the correct address or telephone number. 1h30 later I called back to find out what was going on and they wanted to send us our lunch back cold. Without ever apologizing, I refused delivery of the cold lunch and was told never to call there again. Clearly I never call it back.

It was extremely good, tasty, a real treat, this super pig lunch the plate with creton baked beans ham sausage bacon 2 eggs a pancake Bread whole wheat or crusty cereals it was divine. I wasnt hungry to dine naked for such a filling dinner

Poutine the castle is wow

We ate poutine. There must be better dishes seeing the reviews. Way too salty. Cheese not fresh (melted). Fries ok. I can only judge the poutine. Good service, good atmosphere. Kid-friendliness: Poutine wont make the headlines.

Lets see, you dont have to be in a hurry to eat, it took me 2.5 hours to wait for my order to arrive and Im not far from the restaurant its not very very professional...

Very good and excellent service.

Fantastic

Super good and pleasant

Excellent quality/price

Thank you it was very good and enjoyable

Extremely slow delivery between 1 hour and 2 hours each time

Tonight was the first time I ordered from this restaurant! My order was very simple, a pepéronie pizza with extra bacon! The receptionist told me the extras are expensive, instead Ill give you a medium le chateau. when my pizza arrived I was full of onions which I digest very poorly and honestly it was not my order!! I called back and she admitted her mistake, she sent my order back the way I like it and its a service that I find excellent because its not always the customers fault in the order! Thank you maam, you were very honest and this evening I had exceptional service, ps: I eat like a pig ;-)

I dont go there to eat, as I eat gluten free and there is nothing for me only tea, coffee, soft drinks and spirits. Dietary restrictions: Cannot guarantee that meals are not contaminated with other foods that contain gluten during preparation.

Excellent food at a reasonable price

Perfect delicatessen

I just called the restaurant and the owner is too busy to talk to me. We have been living at the Château for at least 8 years. Tonight cold pizza elastic fries and onion rings from basic ranges. No more $33 in the trash for this restaurant.

Excellent food, very beautiful plates and really reasonable prices!!! You really have to eat it

The expression leave to oneself but its there

Very good restaurant and welcoming from start to finish of my meal.

I receive a flyer in the mail in the morning. I order a scallop for $22.99. The order arrives with a new leaflet and the shell is $24.99. Not great to play with prices like this!

Good meal. Slow service even when not very busy. Standard atmosphere.

Wheelchair accessibility: Une passerelle pour monter Food

First conclusive experience with a delivery from this restaurant. On this Thanksgiving evening, I didnt have the heart to prepare dinner. Almost all restaurants in St-Jérôme close between 8 p.m. and 9 p.m. Château St-Jérôme is open until 10:30 p.m. We ordered chicken fried rice and fisn and chips. The portions are generous. The meal was delivered quickly, about thirty minutes after placing the order, it was hot and very good. For the rice there were nice pieces of well cooked chicken breast and vegetables. For the fish and chips, it was served with real fresh fries and not the small frozen pale fries, a coleslaw and tartar sauce. We will keep this restaurant in mind for next time.

We all love your place, but the scallop is truly the best in the area and thank you for your service. 227 you recognize us, see you soon

We arrive at 10:05 10:17 2 waitresses walk past us! No one says hello to us at reception Were trying to see if we can grab a seat for lunch! Nobody answers us! Stop by for coffee and don t answer us! A bit ordinary! Not sure Im going to return it! Very disappointing experience Points to improve customer service Not normal to wait almost 20 minutes to get a hello and try to sit down

Delicious submarine and club sandwich with a delicious brown sauce.

Delivery so long, everything arrives cold and soft,

Lunch was just good Wheelchair accessibility: Difficult

Worst delivery service ever!! I had an error during my delivery instead of receiving a special castle pizza I received a special castle poutine! The order included other items, the delivery man not knowing what to do, wants to make me pay for the order and leave with the poutine and come back with the pizza later! Sorry there are 5 of us eating and we have already been waiting for over an hour for the order so if you leave to come back later I will have a pizza at least 30 minutes after we have finished dinner or if we wait for him to come back to eat well the first one will be cold so I asked to cancel and make a different order from my first to be sure that everything is hot the receptionist looks stupid and tells me that I cant do that that I have to pay for the order even if she is wrong, sorry but no! Look at my other reviews its rare I give negative reviews I really have to live in an unpleasant situation because I like to encourage restaurateurs and others with good reviews

The car!

Excellent, I have ordered several times and the delivery has always been fast and both the poutines and the chicken fingers are excellent. One of the only restaurants that delivers late in the evening.

Very good service, very friendly waitress and very, very good service

Wow! Very good food, the delivery men and women quite nice and kind

Fast service and best gyros in town!

Decent restaurant, pleasant staff and very good meal...

I loved the caesar salad with grilled chicken from this restaurant.....unfortunately we changed the salad sauce.....and only kidneys No green leaves.......

Worst customer service experience ever, Ive ordered from them twice now and I dont receive what I ordered, when we call them to explain they laugh in our face.... Never again.

The best lunch in town and what can we say about its table d hote, good price, good food

The subs are delicious, its the best restaurant in St-Jérome for subs. The poutine is also very good, several choices and the large portion size is very generous!

Friendly atmosphere - great food - excellent service

Very. Good lunch is dinner to repeat

Good family cooking. Excellent homemade soup. Very nice waitress.

Good food price!!

Ground fillet frankly we would say who put it in the box it didnt even look appetizing very disappointed

Value for money is fine. Dishes a little dirty.

Its an excellent restaurant, the food is excellent and good to eat and the service is very very very good.

Decent food, poor customer service; the management of the place seems deficient.

. The food is to my taste. Fast & courteous service. No B moles to give. Im sure Ill order this again and again. Thanks to them. Looking forward to doing business with them again and again.

1:10 to prepare a submarine and the order still hasnt left the restaurant

$5 delivery 7 kilometers from the restaurant....just because our town is not called St-Jérôme...plus the tipping machine...not much choice, only % so we give a tip on the total amount and not on the amount before taxes.....so only $9.68 in fees + the price of the pizza, thats damn expensive for a fresh and not edible pizza....Done tough restaurants in St-Jérôme...first and last time!! Too bad Mama Pizza was closed, they have the business!!!!

Very delicious and very good service

Good food, welcoming, good service

Good lunches at reasonable prices.

Pizza is very good!

Nous avons commander au château après 1h dattente nous avons rappeler pour savoir si notre commande arriverait sous peu ... Nous avons réussis à avoir la ligne seulement 30 minutes plus tard, on nous à répondu que notre commande était la prochaine à partir 2h15 plus tard, nous avons toujours pas de nouvelle de notre commande. Nous avons finalement fait annuler la commande services très ordinaire.

Very expensive for the quality of the dishes. They wouldnt give me ketchup and mayonnaise for my fries and wanted to charge me extra. Uncooked and extremely salty rice. It looks like they added chicken broth after the rice was almost cooked. The seafood pasta tastes nothing either. Very disappointing and this is not the first time.

First experience and not at all disappointed!!! We still went to eat quite late and everything was available on the menu in more than sufficient quantity on the plates!!! 5-star value for money 5 star cleanliness The waitress was very friendly, very pleasant! When I go back to St-Jérome, I will definitely go back!!!

Very good food and good service

the plate of souvlaki is worth it and thank you for the good service

Very good service, good food

Very rich and friendly

I, who regularly order from you, was very disappointed today at 6:20 p.m. You lost a $100 order because you didnt want to give me my credit that I was entitled to for an order made online and I didnt receive the family fries. As soon as I received my order on May 27, I called you around 7:30 p.m. This evening I was told that there is no mention of this credit and even I was told you should have placed your order before today. I want to speak to the manager... we cant, hes on vacation for a month and they wont give me his name. The principle is not the $8.49 + tax that you owe me. The principle is that you made a mistake and you make your customer pay. Really a shame

I revisited the place after 2 years, because I moved from the area. I was so happy when I came in and said Im going to eat a good pizza. Unfortunately pizza now is no longer what it used to be. I would give it 5 stars if it was still the one we were served two years ago. But, for this one I would give 1 star. The service I received was acceptable. The pizza so disappointing. They cut back on the amount of toppings on the pizza. I understand the covid to be spanked hard. I would have preferred to pay more to have the same quality as before, only paying the price of yesteryear with mediocre quality

best restaurant

Excellent restaurant.

Very good service and excellent food

Good prices, good food, you can go there again and again

Very good.. cleanliness... only thing is that it is expensive e.g.. pinotte butter toast for $7.20 tax included cheese toast 6.90 a bit too expensive but the staff very nice good service

Excellent service

Very small, cafeteria style, adequate food without more, small quantity but not expensive, low meat submarine

Parking: Bien

I love it very good

Good generous meal

The staff is very welcoming and adorable.

I ordered a scallop with extra butterfly shrimp on Uber Eats and I only received a salad with bread! No way to reach the restaurant by phone, no way to communicate with them via the app either. Very disappointed! In addition to paying for extras, tips and shipping fees, Delivery is theft

What I can say is a well stocked place and surely enjoy I didnt eat there

Really very good restaurant I recommend

Well located, late closing time, the castle offers a bar service. There are also poker machines (4) Vegetarian options: Dsl I dont have any more info Wheelchair accessibility: There is a ramp at the entrance for wheelchairs.

Its the hidden treasure of Saint-Jérôme! Its clean, the service is efficient and there is a nice variety of good dishes at reasonable prices and with the table dhôte even more...Our favorite place!

Always welcoming waiters and good food. Homemade sauces, everything is delicious! What can we say about the chefs salad dressing

Good food but very long to get the food

The torn seats

I love the poutine at this restaurant. The delivery was quick.

I loved it so much

THE castle special.... One of the best Pizzzz ever!!!

Very surprising for a small fast food restaurant! To date everything is good despite a fairly diverse menu:D the service is very fast and the staff always very courteous

Good lunch

Very warm welcome and very good hot food

We were there for lunch, good service, normal price.

Very good for the price and good service I liked it

Very good host table restaurant with several choices Very nice, generous and delicious plate

Family Restaurant. Homemade dishes . Very very good. Efficient and courteous staff. Affordable prices.

Excellent food, and very clean place.