401 Rue Lamontagne, Saint-Jérôme, QC J7Y 0L7, Canada
Vraiment déçu. Nous sommes allés chercher notre commande au comptoir. Arrivé à la maison erreur sur la commande. Au lieu d'avoir des tartares au saumon, nous avons des tartares au boeuf. On téléphone pour indiquer l'erreur. La dame nous offre 30% de rabais sur notre prochaine commande mais nous devons aller commander au comptoir et dire notre nom et no de téléphone. C'est correct. Ce soir on se présente au comptoir. Le garçon mentionne qu'il n'y a aucun rabais sur les erreurs de commande. Il ne sait pas de quoi on parle et ne cherche pas plus loin.On repart et on se dit qu'on s'est fait avoir . Tellement malhonnête. On est allé ailleur mais ça Kuto il s'en fou bien. Quand vous prenez un engagement envers vos clients suite à une erreur causé par vous , respectez vos dires. Le consommateur est biaisé.
J'ai commander le pokebol au tartare de saumon... cetait fade j'ai ajouter de la sauce soya et de la sauce piquante... je n'ai pas terminer mon plat... mon mari a prit le tartare de boeuf et il a aimer... pour l'expérience et le prix je n'y retournerai pas...
Je ne sais pas ce qui se passe avec cette franchise mais ça fait 3 fois que nous allons aux tartares à volonté, et les tartares n’ont plus aucun goût. Les portions ont diminué (même la soupe). Je ne sais pas si c’est isolé à ce kuto mais c’est bien dommage, car nous aimons beaucoup cet endroit. Je crois que nous irons à un autre kuto à l’avenir.
Nous avons commandé deux tartares au thon Caraïbes comme d'habitude. Cependant, cette fois-ci, le poisson n'avait pas de goût frais, il manquait de sauce, et pour être honnête, c'était tellement mauvais que nous avons arrêté de manger après quelques bouchées. Nous avons appelé pour demander si la recette avait changé, car cela ne ressemblait en rien à ce que nous avons l'habitude de recevoir. Pour le prix que nous avons payé, nous nous attendions à une bien meilleure qualité, et franchement, je ne pense pas retourner manger à cet endroit.
I did not feel like going out so my son and I ordered delivery. We had a tuna natcho to share he had a poke bowl and I had the Mexican salmon tartare. 100$ worth of food so I was expecting something amazing. The natcho was excellent but the tartare was horrible. I asked spicy and it wasn't which I could live with but it was blend, salmon tasted like it had been defrost in the microwave. It was so bad that I had to go to the restaurant return it. Me that wanted to stay home tonight... The only good thing about the restaurant is the service I received when I called. There was not one person in the dinning room of the restaurant, I know why. When your restaurant is only making tartare and the tartare suck, better put the key under the door now..... Never again
Belle place, calme et intime. Bouffe délicieuse (j'ai gouter à 3 tartares de boeuf et ma conjointe a un tartare de saumon) et service impécable ! On va revenir c'est sur !
Delicious tartares. Service is always great.
the food was amazing as always, the salad was amazing, wished there was more of it tho😅
Really slow system can be hired more staff to improve the speed its horrible as a service 45 mins to wait is not normal. Arkk
We did a take out. Different tartares, but both...tasteless. They tasted like water. We didnt even know the difference between our tartars...nothing noticed. Tasteless, bland and disappointing. Even if its fast food...its not cheap.
Excellent waitress, the meals were fresh and delicious I recommend everyone to come! I loved my experience.
Very good tartars! The service was good too.
Very good as every time we order here!
Très déçu de notre commande dhier. Nous avions commandé un extra crouton. Il nétait pas dans notre commande. Nous avions commandé un accompagnement poutine, pas de poutine, mais un sac de chips à la place (qui ne coûte aucun extra). Nous avons demandé un dédommagement pour les extras payés mais non reçus, et ils ont refusés. Nous étions des clients réguliers, dernière fois que nous allons à cette succursale.
The tartars are DELICIOUS!!! We ate so well!
Everything is really good, wow! I recommend it
I went there for all-you-can-eat Wednesdays. Definitely worth it and several delicious options
Incorrect order...missing the nachos which are charged at $4.75
I loved getting Kuto it was my treat when I had something to celebrate, even two years ago I found it expensive but I could say without a doubt that it was worth every penny. Its been 3 orders that I find that the dishes are smaller and that the tartare like the pieces of cheese are roughly cut (pub style), so we charge $1 for 4-5 extra croutons and we Dont give us more when we order extra portions. Seems like the quality is going down but the prices are going up. Too bad it s really a place that I loved to show off. They will be a victim of their success if they aim for their price but we no longer find the same quality!
The waitress tells me it will take 10 minutes max to make my order. 20 minutes later, she comes to me to say that there is no more salmon. So I told him tuna. She leaves and comes back telling me that there is no more tuna. So I ask him for beef. I wait another 5 minutes before I get my order. The manager arrives and is really sorry. Shes supposed to call me back for a refund. Edit 2023/01/05 I thought they might have forgotten me. Luckily, I was still on their free meal list. I was served very well, with a smile. It was very quick. The boke bowl was excellent. Thank you so much.
I am a regular customer at Kuto in Saint-Jérôme. We wanted to try for the first time the all-you-can-eat service on Wednesday January 18, 2023 at 4 p.m. the waitress at the beginning is super arrogant towards us, it gives us an air of superiority to us, offers us a fork for 2 people, we whining when entering that we dont have to sit at a table ourselves, I remind you that its 4 oclock sharp, time to come on duty, no one at reception to line us up, big sigh when they ask for a another tartare, the waitress talks about us in the kitchen and is very far from being annoying and makes us very uncomfortable!!! Once two three requests for unlimited tartare all of a sudden we started eating the third order and seriously its not ridiculous the lack of respect the tartare are disgusting and Im talking about the same recipe as the previous ones, the pot of salt was emptied twice to the point that I vomited on the tables and couldnt eat more than a butcher. Seriously, Ive always given a guy $40 to $50 to the nice, super welcoming brown-haired girl, but this person goes diving or works at McDonalds. On this I will not let this go and I find it deplorable to bring down this low with such an immature attitude a restaurant which had always been very warm to me.
Really excellent poke bowl! On the other hand, I just find that there is a lack of variety in terms of choice and a little lack of flavor. Otherwise, everything is excellent as sushi....
This was our 3rd experience yesterday for Valentines Day.. the poor waitress was SO SO overwhelmed.. the entrance to the restaurant was overflowing with take-out orders people stayed more than an hour... it took 1h20 before we received soup, salad and tartare.. one of our tartares was room temperature.. and then we were sick all night, me and my partner.. while our children had supper at home, they were not sick.. Unfortunately our last time.
The food was very good, excellent service and little wait
Very good First visit and we will return
VERY Bad experience! The employees had no idea how the payment terminal worked. I was charged $30 more than my bill and no one knew how to charge my credit card. A manager was supposed to call me back the next day.... Its now been 48 hours and I havent had ANY NEWS!
Hello Guys! Kuto Saint-Jérôme! A big zero. The tartar was weird but I wondered if it was just me so I didnt say anything... After a while I had my shrimp, two shrimp rolls... still all frozen, I then asked if that was normal... and we replied We didnt have time to do them so we put them like that (still all frozen) I was in shock! So Kuto Saint-Jérôme, a big no! But the waitress gives impeccable service! Thank you, Have a good evening
J adore ce restaurent, leur tartares sont vraiment bon, surtout le crevette cesar, mon préféré , j adore les mercredis à volonté cela permet de goûter à plusieurs tartares à la fois, puis les choix sont différents à chaque semaine!! Les serveurs(euses) sont incroyable et travail fort et la cuisine aussi vu leur délicieux tartares. Je recommande.
A big wow for service and food
Great service, you have to try the burritos as a starter! Delicious, with a weakness for the Steakhouse tartare, and our server, fast, efficient, I highly recommend!
Great service from the young man last Wednesday, fast. Very good
Good food despite an empty restaurant for a Saturday evening, and after being 13 people as a family and after having spent 210.00 for 3 people I asked for a small refill of coffee and they wanted to re-invoice me an additional 5.00, too bad for me it will be very long before my next visit.
Good service. Correct tartare. It all depends on taste.
Really unacceptable I took a while to decide to write a comment I went there twice to St Jérôme I always take the same thing beef tartare the meat 0 fresh I had two poisonings due to their beef never again in St Jérôme advice to people go to Blainville there always fresh and well presented
My tuna tartare was exquisite! It reminded me of the good tartares of Paris.
I cant say its not good but the nachos and tacos are a bit ordinary. The tartars are still fresh and taste good. the value of the product does not equal the price.
Very satisfied, super good service, a big thank you to you, the best Tartars
Really disappointed, 2nd time I ordered from Kuto in Saint-Jérôme, the first time one of the desserts was missing and the nachos were crumbs from the bottom of the bag. We tried again a second time to avoid having to go to Blainville, a salad starter is missing and the salmon is still frozen in one of the tartares. Impossible to get on the line to inform the staff. Disappointing considering we like the other branches, but this one is much closer.
Very good
Great discovery for the tartare... We were lucky enough to go there for all-you-can-eat Wednesdays. A delight! 4 different choices of tartars (salmon, beef, shrimp and tuna) as much as you want... And a real choice. Well prepared, tasty, original, we loved it. We will definitely return. Beautiful, clean, uncluttered, up-to-date and inviting place. Great atmosphere. Impeccable and friendly service. Always in front of customers, fully involved owner who loves his work enormously and shares this pleasure with his customers. No negative points, only positives. My new favorite place for girls outing.
Very excellent tartare tasting dinner this evening and delivered to the house! to repeat without moderation as a couple and with friends.
Salmon tartare, Mexican, a real delight!!
Great decorative atmosphere on the check mark, what can we say about the tartares, the pub style to die for, the wonderful guedille, the Kuto tartare very very good, the Mexican shrimp wooowwww Great services Warm and welcoming staff The kind of places I already know what I want to try on my next visit 100% satisfied customer
2nd visit in 2 weeks! A great discovery, delicious dishes for those who love tartars!! :-)
Excellent experience! First time I ate tartare and I was adequately advised accordingly. Beautiful, clean and warm place. The lady (one of the owners) offers exceptional and personalized service. Excellent food with perfect portion. I will come back very soon
Super welcoming, beyond our expectations, motivated employees, well presented and delicious dishes!
Exceptional service! Delicious !
The nacho starter was delicious. The sublime tuna tartare. The service was pleasant, friendly and funny. Congratulations to the whole team!
Choosing to go to Kuto for a mother-daughter dinner was the best idea. What a great discovery that cannot be overlooked! In addition to the various absolutely delicious tartars, offered in perfect portions at fair prices, the excellence of the service is certainly worth highlighting. From reception to exit, the warm Bénédicte and her colleague offered us an outstanding service. Smiling, quick and attentive, I havent seen such professionalism anywhere else for a long time! Truly, this clean and comfortable little restaurant, where you feel at home as soon as you arrive, is a superb discovery that I highly recommend to everyone. Treat and happiness guaranteed!
Really good service. The nachos are so good
Wow, great experience! The owner is great, the food is very good. Im definitely going back!
We loved it! The atmosphere, the food, the service, everything is excellent, we will definitely return.
great welcome, the tartars and pokebol super good!
Super good veggie tartare. Very happy that you are in St-Jérôme.
The owner should have a little discussion with the staff. During our visit, upon arrival, NO waitress in sight for more than 5 minutes. Several of us wondered what was going on. One appears...then ignores us to take care of other customers (in the same section though). Finally, says hello to us after his turn+left+come back. 15 more minutes for glasses and water. Please note that there was no rush or crowd at the restaurant... 30% capacity and there were other waitresses. No apparent reason for the wait or the disappointing reception. The rest was the same image. Good food except the chips which were tasteless. No sauce was offered to us (are there any in other branches?). Ps: I also find the set up of the credit machine ordinary which is different from the common one and directly suggests a set up of 15/30/45% tip.
Ive often gone there for the tartares, but the pokebowls are even better, even exceptional. I have rarely eaten poke with so much flavor! I highly recommend!
Really disappointed with my experience. Good portion but no flavor. Bland nachos but courteous service.
The service is extremely long and the restaurant is empty. we waited 1:30 for our tartares.
My boyfriend and I love this place. We eat our fill, without being too full. Always fresh and delicious whether for fish or beef tartare, and also for pokebowl.
We went to eat for dinner today, we were very disappointed with the food, very small nachos, homemade chips that have no taste, salmon taco with three small pieces of salmon, and finally a bill for $120. On the other hand, the service was very good, very nice waitress :)
It was my first time today. Very pleasant experience and the Mexican salmon tartare was delicious. The soup and chips were also excellent. I had enough even though the portion was 6oz. The waitress offered me some spicy sauce and croutons when I had run out so they were very attentive to their customer. Were going back Wednesday for the all you can eat day to try the other tartars.
Disappointment! We just ordered sushi from this restaurant, and what a disappointment! It tastes like NOTHING We had 3 kinds of sushi and one roll with no flavor! We had to add a little salt to give it a taste, first and last visit!
Excellent tartars! We will recommend. Thank you Bénédicte!
Excellent service, delicious tartars! I recommend to everyone
My favorite tartars and excellent service. I will be a loyal customer, thats for sure. Thank you for the beautiful evening!