Sushi Shop in Saint-Jérôme

Always good and fast service

Worst sushi Ive eaten in my life. The sushi is cut unevenly, some are super thick and some are very thin. The avocados are no longer good disappointing. Instead of offering us a discount for more sushi, go there and train your employees properly.

I recommend very good sushi good atmosphere possibility of modification of sushi

Salmon Poke Bowl . My lawyers were black! Black kind more very good! There were no cucumbers! The salad was BARELY cut! I asked for crispy rice and when I got home, I saw that it was sticky rice!! Honestly, paying $20 for that is ordinary! To be honest, I didnt eat my meal, afraid of getting indigestion seeing my avocados so rotten, I imagine that the rest, like the salmon, must not be very fresh either!

Poké is made with rice the density of a brick, tough tuna and barely cut iceberg lettuce. It was a meal as sad as stones.

Ordinary presentation Ordinary taste Freshness left to desire Last time for me.

This was my last attempt at this sushi shop! The worst Ive been! Dirty...the floors are dirty, the tables are dirty, service (very young employees who dont seem happy to work there, no smile, no pleasant welcome), the sushi is of poor quality!! The rice was sticky, the avocados were too ripe (black), I had to get the seaweed out of my mouth which was so tough and very difficult to chew!! When I mentioned it to the young girl she simply said... they put double the seaweed for this one Ive eaten this sushi several times and this is the first time that they are so disgusting! (Ciccario) Worst sushi shop, quality, taste service, ZERO ownership

I called at 11:00 a.m. to have a small order prepared that I wanted to pick up by noon. I arrive at 12:05 p.m. and am told that there is a delay in the orders and that it will be ready in 10 minutes. In the end, it took 30 minutes before my order was ready. A good 30 minutes of dinner wasted... Thats not so bad for me because I understand that the lack of employees and the high number of customers can be good reasons. The point that bothers me more is the food served. The visual appearance of the sushi was really not great and what can we say about the really expensive price for the small quantity and the poor quality. In the evening, I had food indigestion including diarrhea around supper time and severe vomiting later before going to bed. Very disappointed with this experience, I will go elsewhere next time...

Thanks to Fade (sorry if I spelled the name wrong) who was super kind and helpful. The sushi was very good by the way, thank you!

I always order there normally, but unfortunately today I didnt have the impression that my fish was fresh!

Still so good

I bought a poke bowl, I was sick as a dog . Im not the first person around me who has been sick like this with meals from your restaurant!

Just got a pokebowl for my daughter and your damn shrimp is out of date. Its just disgusting Ill come by later this week for a refund after finishing never again!

Sushi extremely poorly made and disproportionate! Completely freezing atmosphere and the gang is not very rotten! His stupidity behind the counter looks askance at the customers... the Prevost sushi shop 10000x best baby you have lost a good customer!

Very good but expensive. Other sushi restaurants are just as good for much less expensive... the sushi pizza has greatly reduced its toppings and the price remains the same.... extremely disappointed

Great choice, very good service and quality price to remember

They raised their price by 10% without saying it. Sad. Sushi shop is crossed off my list.

Fresh and delicious food not to mention unparalleled customer service.

Always 100% satisfied, thank you very much

Nothing to say, its always nice to see them smile Vegetarian options: Im allergic to seafood and I tell them to be careful and Ive never had a problem

Ordered the chefs special DELUXE. Really sad to realize that this is a falsely glorified platter with essentially not much in the way of deluxe; probably whats left in the kitchen given the significant redundancy. On 52 pieces: 6 pollock hosomakis 6 cucumber hosomakis 4 cucumber AND pollock makis (for real guys?) Deep fried 5 pieces with so much cream cheese it tasted just like that Another basic smoked salmon and cream cheese Plus they forgot the sauces Big disappointment. We feel cheated. Well go somewhere else.

Order a platter of 50 (chefs choice) sushi $80 we expect a minimum of food quality! Only sushi with chicken and avocado not fresh, really disappointed compared to the other sushi shop nearby..

The sushi was incredible, the young girl in front was very knowledgeable about the menu and the ingredients, very kind and able to meet all our requirements :)

Very good customer service for a very long time, the employees were smiling and very kind. I was starting to wonder if good service still existed and I really found it here!!

Every time I went to pick up an order or had one delivered, the order was of poor quality (black avocados, rice that tastes like vinegar, lack of ginger and wasabi, questionable mayo sauce, etc. . This is the worst branch I have seen. I will never set foot there again and I will go to the branch on Valmont Street. The food is much better quality at this place! Its really frustrating to throw a $35 order in the trash!

Very good and fresh, I recommend it!

I ordered sushi and a poke bowl online, not complicated. My boyfriend wanted sushi, me the poke bowl, although they had forgotten to make my poke bowl, they told my friend that they wouldnt have it. time to make my poke bowl before dsl closes, I paid for the order in advance, no refund and December 31, my boyfriend has his sushi and Im going to thaw some spaghetti sauce, they were lucky to come across my friend, even he at the moment he hasnt returned from errands but what do you think that will create, I would have fought for him to have his meal, he doesnt want any arguments and leaves with his own sushi... and then its going to be a great evening, Goodbye sushi Shop and who knows!!!

Sushi Shop Saint-Antoine, fresh sushi, tasty sushi, succulent sesame sauce!

Good service, employees are friendly and service fast

Impossible d avoir la ligne pour placer une commande, jamais! La ligne sonne occupé sans raison ou la messagerie est pleine! Une fois sur place, on se fait dire : « On est trop occupé alors on débranche le téléphone. » Un resto qui ne prend pas les commandes par téléphone en 2022 pour éviter d attendre les uns sur les autres à l intérieur, c est plutôt décevant!

Just delicious . I highly recommend this

Very good selection of sushi.

We pre-ordered $60 worth of sushi, some of the boxes of sushi were placed upside down in the bag, we were missing sauces. When we called to say this, the employee was very disrespectful. We will not return.

Very very good!

Good

Alright! Excellent service and very good sushi!

Without a doubt the worst sushi shop ever. Having tried it a few times the result was always disastrous.

Superb service at the St-Jérôme (St-Antoine) branch! They made us sushi without cheese, one person in our group had an intolerance, despite the crowds, they took the time to present the platter to us. Fresh and delicious as always!

The best Sushi Shop in Saint-Jérôme for the quality of customer response once there. Their respect for customers makes them want to return. The sushi there is very good. However, it is difficult to reach them by phone if you decide at the end of the day to call them. Its easier to contact them very early and set up a later time to pick up the sushi. Otherwise, at the end of the day, you must show up in person at least one hour before picking. That leaves plenty of time to go and choose a good wine nearby in the meantime.

Excellent very fresh

I placed an online order in the morning which I collected at the end of the day. When I arrived it was already ready. Courteous and very friendly staff. The sushi was delicious and fresh. Thanks to the whole team

Excellent poke bowl sunrise, extra smoked salmon and crispy rice!!!!

Delicious and pleasant staff.

Stupid employees.. disappointed.. just 10 pieces.. no help understanding the menu.

Delicious sushi and very kind owner

Les bombes choco-bananes, qui sont frites, ont été emballées dans le même contenant que les sushis Sunkiss, qui ont du saumon cru sur chaque morceau. Les deux aliments se touchaient. Comme cétait une livraison et quil sest passé au moins 30 minutes entre le ramassage du repas et larrivée chez moi, le saumon avait commencé à changer de couleur.

Super delicious! Good service. Really not disappointed.

A nice 38.46 which goes straight into the trash, avocado too ripe and brown...we agree at this price we want quality, nigiri salmon, brownish colored salmon of poor quality and not that Its not skin! Asked to come back and redo my combo and we never wanted!!! I dont recommend it but really not at all!!!!

Excellent service, food and price!

J ai des exigences alimentaires assez précises que les employés ne connaissaient pas bien, mais j ai particulièrement apprécié qu ils me posent beaucoup de questions pour être certains de me servir la bonne chose. Donc enployés très gentils et avec le soucis du détails! La nourriture était très très bonne aussi Je vais y retourner sans hésiter!

Great service with Bon App

Very good service

Very poor service on February 27, 2021. The employee present told us that an hour of waiting would be necessary for preparation to order, pickup at the counter, without even knowing our order! She suggested we take it already made. So we took about $70 already prepared to finally find a HAIR when we got home! As there was bad weather that day and we came from Sainte Sophie, we decided to throw everything away. None of the usual quality of other sushi shops! Very poor service! In short, we will avoid this branch in the future.

Great lack of sushi!!

I love sushi, but especially those from Sushis Shop! I usually go to the branch in Saint-Eustache. It was a first for this one and I was disappointed.. We ordered a mixed chefs choice box, but the choice was not very diverse.. Lots and lots of pollock. This is my least favorite food in sushi, and there was almost no sushi without it. And the freshness was undesirable, the vegetables chosen seemed faded. I highly recommend Sushi Shop, but unfortunately not this branch in Saint-Jérôme.

The entrance, the room and the surrounding area were terribly dirty, I dont dare imagine the state of the kitchen. The quality of the food is disappointing as well as the portions of the starters. Im still in shock about how wholesome it was a week later.

Good products

I love ordering from Sushi Shop. However, I rarely call them to order! And I can call them several times in the same day and in the same month! Very disappointed! I have better service with the one on rue Valmont!

Unfortunately, several times I call to place an order and I get a full answering machine. No one responds even 1 hour before closing. Sad to no longer have the great service like before. And when we show up they can no longer take our order because they are full.

Very good sushi and excellent service!

Quick ideally call in times of pandemic

Acceptable as food

Every time I go there they are courteous and the service is fast.

Quickly prepared to order

Thanks to the guy who was working alone on March 31 at 4 p.m. for making me my pokebowl during a big rush!!

very bad service

Bad customer service.

I had the combo already ready and everything was fresh

Do you like gastronomy Chinese Get it sushi Good health Good pocket Sushi sashimi best Enjoy meal

Yesterday, October 23, I placed an order for me and my girlfriend around 5:30 p.m., asked for it to be ready by 6:45 p.m. I show up on time to pick up dinner, the employee cant find anything in my name...she asks me if I really called their sushi shop...I tell them that Im sure and that I can even show them my cell phone with the call made and the talk time to clearly show that I placed an order with them...they dont want to know anything about looking but continue to insist that I called elsewhere. (One of the employees says she recognizes me because I have been a regular customer of the place for about 4 years who places orders of around $70 each time.) In the end they are all the employees (5 or 6) in front of me to insist that I called elsewhere and simply refuse to make my order because they dont have time because the closing is coming. I left seething inside, angry at having 5-6 people on my back just not admitting their mistakes, but thank goodness after explaining the situation at the sushi shop on Valmont near the WalMart they took my order despite the fact that they were overwhelmed and wouldnt really have had time for such a large additional order. I dont think I will return to the sushi shop on Boulevard des Laurentiens because the lack of professionalism and the lack of respect towards a customer was unacceptable.

Good and fresh

Yum

Always good

The best sushi in town.

Courteous and fast service.

Fast service and the employees are very nice. The dessert sushi is excellent

Super good

Fast service and employees are courteous. The sushi is fresh daily and made on site. An excellent convenience store when you have a craving and dont have much time and junk food is not part of your lifestyle! LOL ;)

Very good sushi, always good!

Good, fast and very good service

Incredibly long service.... 35 minute wait and only 2 people in front of me, employee lost and not organized... no fork, no sauce.... DSL

Excellent, lots of choice

It used to be ok but now almost no more fish, too much tempura, always missing ingredients, not to mention the waiting time and the smell of not being fresh the last 2 times for me its over....

We were poorly received Thursday evening by the young woman at reception, we left the premises. The worst part is that we went to St-Jerome to eat at this restaurant!!!

June 7, 2019 Very good service!!! Following my mishap last time, I explained to the staff what had happened. This time, everything was impeccable. Good service and delicious sushi. 26 pieces for 2. Thanks to the team today. May 8, 2019 - What a disappointment!!! Ive been there a few times since December, and always as good. Unfortunately, I was very disappointed last night for my celebratory dinner. As usual I ordered 26 pieces (without cucumber because I cant digest it)..... Dinner time at home... Surprise, 9 pieces had cucumber that I had to throw in the trash. Plus, since last time, it cost me $2 more (price increase). I always added a $5 tip when paying the bill (before receiving my order) because I was satisfied with the service.... If I go back, I will check the order before leaving... --------------------------- December 9, 2018 I stopped by to order a 28 piece special. Price: $31. The welcome is as usual, polite and friendly. Both employees do their best to satisfy my requests. I came around 2 p.m. and the service was very quick. Fresh and well presented sushi. We will eat it at home with a small glass of wine. Always satisfied with their service and product quality. --------------------------- October 21, 2018 I placed an order a week before and when I showed up this Sunday, everything was ready and according to my choices. This was a really special order for a family gathering and so I ordered some special sushi. The bill was more expensive than usual but the portions were bigger and it was simply delicious. I congratulate the employees who always listen to my requests and who provide excellent service. ----------------------------- The best of the chain in my opinion. The staff is always smiling and always prepares my order the way I like it. The quality of the food has never been lacking. We go there regularly for a take-out order. Weve tried elsewhere, but we always come back because its the best!

Happy branching! I arrived and the fridge was well stocked with several choices. The drink choices were also good. The service was fast and courteous. As for the sushi, they were good but I definitely ran into a novice chef because all my sushi was falling apart! Please train your recruits well! THANKS.

The best Sushi shop in the region. The portions are good and the quality is there.

Great food , great service and great staff

Delicious and quick. Good service thank you

Pokebol and hamburger really delicious but average burrito for the price, a big uncut sushi difficult to eat... Good service, friendly staff!

On a Friday at supper time, no more rice. I paid for my order and waited 10 minutes to be told that they would run out of rice for at least 30 minutes. Enough pocket!

Last night at 7:40 p.m. I was asked not to make too big an order because it closes in about 15 minutes. Unprofessional staff for the most part, its not the first time Ive been there and its like that. The people at the checkout are stupid and stressful in their attitude. The food is good. Unlike other sushi businesses this one is particularly cheap when it comes to sauces, you have an order of 25 dollars with 3 kinds of sushi and only give you one, listen if your business works thanks to the 45 cents sesame sauce, close shop. When you know sushi you know that the sauces are accompanied differently by type of sushi but apparently sushi shop is the exception to the rule.

Very tasty and original sushis.

Excellent! The best in St-Jerome

Plusieurs fois nous avons commandés le choix du chef 50 morceaux ....avec satisfaction...mais dimanche passé oufffff jeme demande ce qui c est passé?? Tout etaient plus qu ORDINAIRE!!! Nous avons ete tres deçu ...$75dollards hummmm.....derniere fois !!!! Je vais m informer ou les sushis sont toujours bon et pas une fois de temps en temps ...dommage !!! Merci

Own

always good

Its terribly too long laba, Im going elsewhere now sorry! 45min 1 hour is too long!

Premier sushi shop que je visite qui est autant désagréable. Musique trop forte et non adéquate. Lemployée nous a dit quelle nétait pas autorisée à changer de type de musique ou de station. Elle a quand meme baissé le volume à notre grand soulagement. Pas de fourchette non plus. 2 étoiles pour lemployée qui a bien géré la situation et le plat qui était bien.

I went there yesterday, seriously, the music was bad and even offensive. I thought I was in the middle of a Star Wars movie and it was so strong. . We complained, but it seems that the owner gets angry with his employees if they dont respect the rules of this terrible music. We wanted to leave but we had already paid. Just for that I would go elsewhere. Otherwise the poke bowl was good. The restaurant no longer had a fork or napkin at our disposal. Manage poorly. But the staff was understanding although there was nothing they could do to improve our experience. $32 for 2 bowls and an unpleasant atmosphere thats why 2*

Great

First time Ive eaten flavorless sushi. Almost floppy, not rolled tightly enough. On the other hand, the freshness was there. I wont go back there again.

Food was good but service was slow

Extremely slow and average quality

Always good, but sometimes quite a wait

the worst

Good quality for a chain.

Always very good and fresh

Honestly the best sushi in St-Jérôme! They are fresh and so good. Well done to the whole team who, every time, are extremely friendly and fast! Ah and happy birthday Caro..

Beautiful fresh food, delicious, good service.