471 Rothesay Ave, Saint John, NB E2J 2C6, Canada
SPECIALIZING IN "ENGLISH STYLE FISH & CHIPS" AND "FRESH-CUT FRIES" FAMILY OWNED AND OPERATED SINCE 1949
Couple of these joints exist in St John. Was recommended by a friend from Ottawa who travels through here. I had the seafood platter, to give everything a go. Clams and scallops were very good. Best scallops I've had since Digby, NS. The haddock was good, tasty, but a lot of dough. Glad I tried it, I'd go again. The fries look like frozen fries, but they are fresh cut and very well done!
We had the two piece fish & chips. The fish was extremely greasy and heavily breaded. Actual filets were too thin and the oil wasn't quite hot enough to get that lightly dried taste people love with good fish n chips. Fries were not hot like they should have been. Friendly helpful staff yet we didn't feel like sending food back b/c place more of a fast food feel
Portions of fish have gotten smaller. Too much fries.You get enough fries on one order to feed 2 maybe 3 people. It's like they are hiding the small portion of fish. Vert greasy.
This is a really good place to come get a delicious bite to eat! Food portions are very generous, and the staff are always so welcoming and kind. Love this place!
We always visit Deluxe Fish and Chips while on vacation in Saint John. The dining area is very dated, with worn table tops and stationary seating, which makes it uncomfortable for larger patrons. This is far from a healthy meal choice; however. The fish is thickly battered and greasy. The hand-cut fries are hit and miss. They are either cooked perfectly or full of black blemishes.
Pretty average. A lil soggy fries for it to be called deluxe. Coleslaw tasted like fresh cut grass idk how but it’s supposed to be a good smell, but not when eaten
Had Deluxe a couple of days ago and the fish was good but the fries were mediocre. Price is good.
If there was a no Starr only negatives I would have chosen a 10 negative . It's awful a guy named Scott cooking wow all I can say I'd love to talk to a owner . I asked for crispy bacon on my clubhouse plate and it was raw because the clerk autumn didn't tell him what I ordered . So I ask for the meal to be remade with crispy bacon then they sent out only a sandwich so the old fries where cold at this point then when I got the sandwich the bacon was but to a crisp almost to the point of setting of the alarm tale a look below very ignorant then when I asked the he cook he somewhat smirked slightly saying well that's crispy so very rudely . All I can say is u never know who a secret shopping so thank u very much for my review with the company . Thank u very discussed
Fish either sat or over cook.
Had fish and chip fist not so good
Prices are outrageous
Deluxe in saint john is the best.
Decent value for codfish. Dont expect a 5 star meal. This is very much a fast food joint.
Awesome scallops
Best fries in New Brunswick
Store is dated and seating is uncomfortable, but food is very good and staff is extremely friendly and helpful. Store is generally clean, but room for improvement, especially in the restrooms.
OK only cod available . I would of preferred haddock or halibut.staff was friendly
Not that good seems hit or miss when you visit
Very disappointed with my meal Wont go back
Been going there for 50 years
Home cooked
The cashier was very friendly and it did not take too long to get our food . Parking: It was really hard to get out of the parking lot Food : 5/5 |
Ordered 2 ,2 pc fish and chips which was good, but was disappointed that there was no ketchup, tartar sauce or salt in the bags. Was not even asked if I wanted any! Very disappointing!!
The service was friendly and the food was good, as always. They were close to closing time but it still felt like a quaint place to visit.
Got the pop part of the order mixed up. Food was great.
We went in for my first time. They had just closed off the eating in area. Want their fault but really took away my excitement for eating in and treating their food fresh. Ended up taking it to the hotel, where it was cooler. The fries were awesome, fresh cut, and the burger was good Wheelchair accessibility: It wasnt the greatest getting in. Luckily i fit between the stones laid for parking. I couldnt get in on my own. There was a Lip to get in building and had to get someone to open second door so I could get in. Inside was great accessibility wise
I can not comment on the food as I didnt order any due to the manager saying my son could not swap his fries for Onion Rings Every restaurant does this for an upcharge but this man said no. Im not from SJ and this Was the worst Deluxe I have ever walked into in my life and wont be returning, there are too many other great locations that will do this for a child. Completely unprofessional and Ignorant. The woman at the cashier was very nice and tried to help, it was all the manager, he was so rude and didnt care to lose money for the company .
Kid-friendliness: Kids loved it, as always Food
I come from st stephen when I had an appointment i usually always try to stop in for deluxe which was absolutely quick and very tasty Parking: Lots availability Wheelchair accessibility: I could park by main entrance
Its dark and dreary inside but I still absolutely love their fries the most.
instead of mayonnaise in club sandwiches its a miracle whip
Got my order right except two extra pieces of fish,tried to correct this they took my 3 piece platter out of the bag and tried to give me a two fish platter,i said no I want the 3 piece plus two extra pieces,mean while everything is out of my bag 1/2 the order is ice cold,the manager is hollering at me for holding things up,when all I wanted was what I ordered!so I asked for my money back,she the manager gave me $46 well I had paid on debit $56,I asked for my original receipt 3 times the manager just made fun! So I was willing to take the $46 and leave but now she is playing a game where she is holding the money to get chest and won t give it to me,I had to threaten to call cops before she would hand it over! This happened today April 1 between 3 and 3:45
The food aside I would love to comment on the service. We were those folks who came in close to closing time. The staff working were gracious, engaging, kind and obviously happy. They have great advice when ordering had fun with each other and us. To me customer service is abo it how the staff make you feel. We were welcomed as friends , treated as valued persons and left feeling recognized and as if we just made great friends. Thank you kindly for the wonderful experience which is not so common in fast food places!!! You should value your employees as they made us have a wonderful experience!
Food can be hit and miss sometimes, either overcooked or greasy fish and chips. But, when they do it right, its delicious! They also have the best burgers! Its where the locals go! Love their coleslaw too!
Good place to hang out or just pick up your plate of burgers and fries. I loved the care they gave me. Thank you and I wish you much success.
Kid-friendliness: Kids meals Wheelchair accessibility: Yes Food : 5/5 |
Enjoyed our meal and the service was exceptional.
It was a good place to go. Only problem i have is that an old man was stalking me Parking: Its small but its never busy so there is enough space
Great food.
Awesome service from the woman at the cash!!
You know exactly what youre getting anytime You go in there. She dont look like much But the fish and chips is always good.
Great place to eat
I ordered the 3 piece fish and chips. They didnt arrive. I called back. They insisted my phone wasnt working. I said Im talking to you on it now. So she said shed send my order. I live quite near to them. Maybe a 5 minute drive. Another hour, still no fish and chips. I call back. Then she insists that I ordered chicken. So I just said cancel the order. But she insisted its on the way. I said no, cancel it. My stomache had shrunken by then as I was upset. I hung up and suddenly theres a light tapping on my door. So I open the door and theres this old fella there with my food. And so I pay him and sit down to eat and open the bag and guess what? Chicken and chips!! So I call them back and she fights with me some more. Then after several minutes she says she will put me down for a 3 piece order of fish and chips. At this point I think I am not even going to bother. Its just too much stress. And the chicken is awful there btw. It tastes very bitter. Maybe the crows will eat it. But I dunno
Every time we vacation out East we make a point of going to Deluxe for their fish and chips. Dont forget to grab some coleslaw as well.
Great service and pleasant dining experience!
Great fries!!
I remember eating at Deluxe Fish and Chips in 1969 when it was just a pickup counter. I was mesmerized then as now how they peeled and hand cut their French fries. I eat there whenever I come home to visit family in Saint John. Still delicious for beer battered fish!
OMFG the Amount of Fries the amount of food for Value Is Friggin Awesome. I swear they have one of the Best Fries Downeast. The service was Like Buzz Lightyear ...To Infinity and Beyond !!. Thank-you for a Great experience!!
Awesome Fish and Chips! Onion Rings excellent - not greasy! Each item has its own specialized fryer- no taste transference - Well Done!! Food : 5/5
Food was held back and several orders that came after were filled with fries first, while the burger I ordered sat waiting. Not the first time this cook has done this. Serving staff were terrific.
Best fish chips in saint john
Always a good option for seafood in Saint John
Very disappointed in the quality of the food!! Used to love eating there, but no more!!
Greasy but good. I wish they would hook the fries a tad longer. Too blonde for my liking.
Had the clam platter only 5 clams under cooked staff was more interested in hanging out than working
Great
100% everytime!
They are known for their fish and chips. The food was hot, and the serving size was good. They do have specials, which can make eating here a little more affordable.
Food is hit and miss...some fish is really oily and fries are overcooked and sometimes refried
Wish I could give this location zero stars. Paid for our eat in order, went to grab a seat and wait for our food to be ready. Walking to the dining room a huge rat ran out in front of us. We went to ask for our money back as who wants to eat with rodents running around. The cashier asked if we wanted our food to go. We said no, we couldnt eat anything prepared in this establishment. We were given a refund. The sad part is, staff acted as if it was normal to have rodents running around. Floors were Aldo dirty and table tops.
Cant go wrong with their fish and great fries.
Fast and friendly service, their fries are the best.
Must have been a bad day. 20 minutes for food and the burger was overcooked.
Very clean place to eat in or take out, & very mannerly..
Food is great as expected.
French fries cooled down too much before we picked up the order. But otherwise a great meal!
Delicious food
Was there with a local fella, he says the business has gone downhill, but food was great and service sucked .
Wont be back
Dated place, Dining room needs some attention. Walked in and no one was in the front to greet and food was left sitting in basket in Fryer, cooked Fries sitting in fry tray uncovered. Looked like the kitchen area could use some more attention.
Friendly service and clean tables but the food was greasy.
Parking: Lots available.
Placed order for delivery The young man was very polite awesome customer service Our food was most enjoyable my club house platter was excellent The fish and chips my friend said was very good Delivery person had a great attitude very happy Very pleased with the customer service Thank you Delux for your great staff and enjoyable meals The young man that took my order was so polite sure hope he gets a kudos from management Thank you East Saint John order From Rothesay ave Delux
It was ok ..fries where so hard I couldnt chew them
It was okay. Ordered the Sea Food Platter. Expesive.
Small portion of clams and chips was still too large! Great value for quality food
Meh..over cooked, fish and chips, over priced too. Coleslaw was warm. Mildly disgusting. First and last time eating here.
Visited the rothesay ave location and placed my order. The older gal very friendly and honest! Rang mu order in wrong charged too much...i never noticed and she did and told me and gave the money back....
They treat the ones that look like locals like family. If you are bipoc you are getting your food last. Ordered 1st in line, waited 20 mins to get 1 meal while the 4 that came after were all served larger orders before me. A customer literally commented how im still waiting and then right on cue they bring out my food which was also pretty oily. Never coming here again, ive never felt so disrespected. Terrible service and mediocre food, and high prices. Awful location.
Great fish and chips my fried loved it!
Great services.
Hasnt changed in 40 years and thats why we love it!!! #neverchange
Food was great. The service is always good here
Pretty much always a safe bet. Food is good and they have the best deep fried apple pies in town!
Itsbnot as good as it once was
Order was
I always get amazing food here. Always quick and done in a timely manner. The people working are friendly and patient!
Fantastic fast service, great staff food was delicious!
Service was friendly, fish was extremely greasy and the fries are not what they use to be.
they got my order wrong
Great food fast service !
Great food and friendly staff and clean
Always good
Long wait food not worth it, not going back
Good service and good food
Easy online ordering of delicious food, always ready when you arrive to pick it up
Not my favorite place.
The fries were soggy and cold The scallops are a disappointment we pay for a hole scallops and we get half that they always cut them in half ..NOT GOOD
Have gone and eaten here a few time better than Monctons Deluxe...
Food is always delicious
Sooo good
Me and my 15 yr old came in today along with three of her friends to have lunch and I paid 60$ for our food witch isnt the issue... my issue was when we got our food and we where sitting in the dinning area to eat there was 3 big mice running around and when I brought it to thier attention I felt I didnt get taken seriously we ended up tossing our food and the guy says well I havent seen mice in here in moths meanwhile other people saw it and left another guy canceled his order got his money back as he seen it to its not sanitary whats so ever im not happy at all
Just left there 15 minutes ago. I probably wont be back. I ordered a three piece chicken dinner. The chicken was way over done The cutlery/ condiment napkin had...a fork in it. Thats all. When I went to get some ketchup and salt the young man at the counter treated me as though I was disturbing his day and said something to me that I am still trying to understand. NOT customer service or quality food.
I dont think I need to say anything more about this.
too expensive
Deluxe is ok but coming from Seafood country the portions are small and its very overpriced.
They cook fries ahead of time and leave them sit. Our fries were old and dry. 4 orders of food wasted
Awesome
Great service and great food!
Always good food
Never disappointed
favorite place to eat since i was a kid. always nice and good tasting good
A Fav
The food is always good, never any complaints until today. When arriving at Deluxe on Rothesay Ave, saint John NB, I realized I forgot my mask so I covered my face with a brand new white cloth, it covered my nose and mouth completely. As I vwas standing waiting for my order I felt belittled as though I did something wrong from some of the staff. They continued to glare at me which made for a very uncomfortable experience. Yes mask are mandatory right now, however I made the best possible effort to cover my face and did just that, however with 2 of the employees it wasnt good enough. I will certainly consider other locations before going back there anytime soon.
Fish and chips were amazing
The batter on the class was so gross. Tasted like eating flaky flour
Manage your expectations and youll be super happy. It serves fish and fries and other stuff in a variety of sizes for all appetites. The fish is ok. The batter can be greasy. Its not to everyones tastes. The price is ok. The food is quick. If you want superior fish and chips you can absolutly find it out here and youll pay double the price and thats 100% worth it at those places. This is not that place. Dont rate it based on what else you can get elsewhere. You cant get ANY other decent fish and chips at this pricepoint. Keep up the mediocre work guys! :D
Could have been better, long wait
Food was tasty, hot and promt service Surroundings very clean Friendly staff Courteous fast service
One thing lacking... no Heinz tartar sauce. I found their own brand too donar sweet. Fish and chips great.
Fair prices, fast, not fancy. Coyld have been more fries.
Fish n chips are THE best around!!
Best good in town
Best fish and chips I loved them
Their burgers are pretty good
If this is the deluxe on rothesay ave..... Food was under cooked missing half my order which I realized when I was home..... called and was met with an irate employee who had Zero people skills and shouldnt be anywhere near a position where he would be dealing with the public! Terrible inwill NEVER go back! There is way more to this story!! As a paying customer I dont think I deserve to be hung up on!!!
Very quick drive though quick and efficient
Grease was old
The Rothesay Ave Deluxe is the one we usually go to when we go to Saint John and they are awesome. With Covid 19 going on their dining room is closed so they are only doing take out and delivery but they still offer the same friendly and quick service as always. Our last visit, we werent able to get our usual whole clams so called ahead this time and was assured that they were available this time. The waitress even asked if it was me that had called when I placed our order so that was nice too. She was a sweetheart
They always make my food wrong and I always have to bring my food back and get it replaced, finally I ask to talk to a manger and I got a supervisor and he told me it my fault and I dont like it dont come back!
Could be better. The fries was tough and the fish had to much oil.
Good food but serving was small!
Delicious!! Any self respecting British puppet chimp will thoroughly enjoy. An example example of regional flavour.
Very good fish&chips both in terms of taste and portion. Will return!
Its ok
The food is ok, but no single meal deals that include a drink.
My food was terrible and when I called was told that is what I ordered I said yes it was but my pouting had hardly no gravy on it and I ordered a small gravy as well and it was lucky.py and sour looking no apology or offer to replace
Following Covid protocals.
Delicious fish and chips. I have been going there for over 45 years
Delish! Also friendly.