Boston Pizza in Saint John

Super busy night, food came out cold on 1 plate and garnish on the other. Waitress was super good about it and very nice to converse with. Food

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Im not a huge fan of their garlic fingers truth be told, but thats just a me issue, otherwise, I can recommend this place for the atmosphere

Love their spicy perogy pizza my fav! perfect every time! Also shay the server/bartender is top tier

Stopped in for lunch (actually 2 days in a row). The soup was great and day 2 I had the hot hamburger sandwich - also a keeper.

I ordered an individual pizza for $11. When I got the bill it was $21. I asked why and was told all toppings were separate. What a rip off, and it wasn t that good either.

Won t be back lol.. what a joke.. complain about a tip someone gives you..my mother was being generous..so lets start with it is optional tips aren t even a thing.. if the customer wants to sure! That s great.. it s an optional thing and the world is expensive as it is you should appreciate anything given

Best experience

I meant to take pictures but whenever the food comes, I indulge in a space where its only me and the food Edit: I actually took a photo of my food this time, and then devoured it after Food

Food was good. Service was excellent

shay gives excellent service

All the servers here are absolutely amazing Watching them run around making sure, everybody gets the best visit and Quality service I had Shay as my server to day and could not be more happy Food

Service was great .Food was delicious enough sauce on my pasta.

I got the Mediterranean Pizza and it was delicious and hot and served with a smile

Great people and food.

Quality of ingredients of really slated Boston Pizza.

First time at this location. It was clean and food was delicious. I modified my pizza and they were super accommodating. Our server, Hope, was fantastic. She seemed to genuinely care and was very attentive. Would recommend.

Excellent! We had Taylor as our server. She was polite, patient (8 people /4 kids) so tip of the hat to you Taylor! Excellent service and food!

Decent food

Awesome food beer and service, bar is great restaurant side could be a bit more cozy

service was great. i was given the wrong burger by accident i didn t even realize, but they had realized and brought me the right one befor i had even finished my fries, plus i got another serving of fries for free. food was perfect and hot.

Never really had issues in restaurant, but ordered in. Pizza was good. Wife got nachos. Almost no cheese and virtually no meat. Was just tortilla chips with some veggies spread on it and a couple chips with a little bit of cheese glazed on. Sent a friendly message to the restaurant with a picture. Message shows it was read, but no reply so came here instead.

We really enjoy the pizzas and the excellent service. This location has been reliable and weve always had good, hot food. Considering this is a chain restaurant, I think they do a great job.

Had 3 beer $36 before tip and it was draft ridiculous.

Excellent service and delicious hot food.

Love this place! Staff is always so friendly and efficient!

Great place to eat!

Great atmosphere and staff at this location, manager must be on top of things! Was in the bar side for food and drinks, drinks were cold and the pizza was delicious.

You can always rely on BP to deliver quality food and service. They are always keeping up with the times, but one thing that hasn t changed, fortunately, is the manager Charlie. Always greeting patrons with an open heart, and always treating his staff with grace & respect. We love BP and visit regularly.

Went there last Friday and food was fantastic. Came out quickly and was spot on. Great music on and two different ball games to watch. Well done - well be back!

Amazing. Love Steve and Mandy.

We always love bringing our family here. The service is always wonderful, the beer is the coldest in the city and the food is consistent and delicious. The manager always makes it a point to stop by each and every table to ensure everything is good, which is very thoughtful.

Everything was wonderful Parking: Easy parking Kid-friendliness: Yes Great Wheelchair accessibility: Yes

Stopped in for a couple draft beer and nachos to fill time. Excellent service and server. Will be back for sure.

Dietary restrictions: I ordered the spinach salad the pineapple was not fresh , from a can , red peppers were not roasted as written on the menu . A lot of spinach however not bad for taste Recommended dishes

very inconsistent because they hire almost strictly via permanent residency programs and those people are unsanitary and do not care about being in a kitchen. if you were to ever bring this up to them theyll ban you from their restaurant lol. the only good reason to go to boston pizza is to get a cab somewhere else

Love this restaurant! Excellent menu options, friendly staff and good food :)

Bp, in my opinion is, best run restaurant in Saint John. I been coming here faithfully for the past three years and in my experience each and every time Ive had great. Time. I love all the TVs so i can watch all my favorite sports along with some great music play list. Love all the server, hostess, they all treat me great. I always like come in and have little chat with Natalie (BAR Side.) She always has treated me with great service and beautiful smile. Keep up the great work and will always recommend BP Saint John to anyone looking for a clean respectable Sport BAR. Go HABS! Hope its soon.

Boston Pizza Saint John has an amazing Management Team !!! Food is always hot, and delicious....even with our very specific orders....they get it right each and every time!!! They EXCEL in Customer Service skills.... Always ensuring our order is just as we like it!!! Thankyou soooooo much Boston Pizza Management and staff....your all doing a great job!!! So much so....were there every week!!!! See you soon guys.....

We had a great service and hospitality at Boston Pizza and Jesse had treated us with lot of care and love which made our evening spent well and we remember this beautiful day spent at Boston pizza and I highly recommend this to all people

It is a great place to eat with the family, the attention and the food is very good, highly recommended

Marvin loves the patio at boston pizza. 10/10. The friendliest staff. I encourage all my doggie friends to come say hi to the staff at Boston pizza Saint John!!

Great for for watching sports and friendly staff. Gluten wise chicken sandwich was great! YAAAASSSSS! Dietary restrictions: Gluten friendly.

Pizza tasted like it came from a box. The cheese was not melted , it seems to be the type of cheese that couldnt melt if you tried to. 9$ for a draft beer is ridiculous. $27 for a medium pizza is insane. The pizza is terrible. Do better.

Terrible people and service

Fast, freidnly service. The staff was great for my sons 8th birthday!

We ate there today at noon. I had pecan/grilled chicken salad, very good. My companion ordered Caesar chicken salad. Very disappointing, bland. There was no evidence of garlic in the dressing. That is one of the main ingredients. It was mentioned to the waitress and she said it must be type of dressing they used. Really suggest they replace the dressing

Love that you have vegan cheese! And great service with Bdays!

Good food, good service.

Great place to get together with friends/family, the atmosphere is great along with the food and service. The only reason I removed one star is due to it being an expensive place to dine.

Service was kinda slow, but food was good. Just your regular BP franchise.

Well I dont even know were to start, but the order was wrong. Also we had to ask for silverware. No one asked use how our food was. And there were only 2 waiters out. It took 30 mins for us to even get our appetizer. The food was good but we asked for 2 hot pizza sauce and they came out with 2 cold pizza sauces. Furthermore this place should be cancelled.

Well over a hundred dollars for a pizza, tasteless garlic finger, 3 chicken fingers, a non substance salad, and 7 wings that were $18.00 alone. It was a to-go order that required utensils, and plates. None of that. Save yourself the money, it was garbage.

Had a great time with really good food. The service was excellent. Parking: Parking is in a mini mall location so lots of parking available depending on time of year.. Kid-friendliness: Great place for the whole family Wheelchair accessibility: Lots of room for wheelchair accessible area and patio in the summer.

Its amazing the food and service are amazing I just really miss when they had mints lol

I ve always loved BP Saint John. Saturday night I took my entire family for two members birthday supper. Disappointed is an understatement. We had to ask for cutlery and plates, apps were the best part. Main courses were awful. My daughters are vegetarian and one had meat in her vegetarian dish, my chicken mushroom fettuccine was made with pressed chicken and terrible. We will not return. Vegetarian options: We had meat found in our vegetarian dishes.

Great customer service and great food.

I met Shay and she was the best server Ive ever had

Had nachos which was delicious . My server was an absolute pleasure . Definitely recomm Boston pizza Saint John!!

I have been at Boston pizza several times but me and my friends had a rough time on January 24 night. The food was nice but we did not get good service. The behaviour of the server (probably Kourtney/ courtney)was very disappointing. Our order was not taken properly. Drinks were not served right, served wrong food and our overall experience was completely ruined. Me and my friend always recommend boston pizza but this experience has impacted the image to a great extent. I don t appreciate this kind of behaviour at all. Please take actions accordingly.

Had lunch with my daughter and granddaughter. It was very nice and the service was great.

Excellent service, Family friendly atmosphere, and great food and drinks!

The worst veggie pizza ever! I brought it home, put in air fryer to be able to eat! A very tick layer of raw tomato sauce not sure if I would eat a free offered Boston pizza even Food

Friendly staff.

Their on a Friday night , dinner rush , wanted a booth but were non available place was quite busy , food was ok had the chicken parm with salad spaghetti was great, chicken though was dry and tough , the service was awesome and friendly

All good

Best pizza I ever had in my whole life . Spicy Pirogy must try pizza .

Food was OK. But pricey. But ok

Had a good visit here recently. All food items were correct as ordered and service was friendly and efficient. No complaints on this visit.

Pasta was okay. Dry in one spot and stuck together. Waitress was mediocre. Dietary restrictions: Gluten and dairy free: gluten wise pasta with marinara, chicken and green pepper caused no issues

Enjoyed my deluxe pizza. My husband had the spaghetti and meat balls, which he also enjoyed. Our waitress was attentive. Prices were fair. Overall, it was a great experience. I would definitely recommend this place. Parking: Parking is no issue as it is a large parking lot adjacent to a strip mall. Parking is also free, and there is wheelchair parking as well. Wheelchair accessibility: I just saw wheelchair parking spots and ramp to enter restaurant

Vegetarian options: Lots a veggies Food

All of the staff were extremely professional and courteous. It was super busy but we were seated and served in a timely matter. Friendly fun atmosphere. Food was good, wings were killer.

7 5

Im picky with my food quality, and picky with my service and I can say I always get the best at Boston Pizza in Saint John. If youre looking for a delicious starter then I suggest the Kickn Onion Rings...oh man theyre good. On my last visit I tried something Ive NEVER tried before, but Ill definitely be getting again, and thats the Buffalo Cauliflower Bites....dont knock it til youve tried it! Wow! My sister actually cut it open because she didnt believe it was actually cauliflower. For my main meal I really love and recommend The Big Dipper. Soooo delicious! The grilled chicken Thai Wrap is also a fave. So many other things on the menu that I love, but I wont bore you with the details... Just go and see for yourself. Attaching a pic of the Buffalo Cauliflower Bites I just got last week.

Delicious pizza

Kid-friendliness: The kid friendliness is cooking

I ordered from here in the restaurant and ended up waiting 45 minutes. Not only that, but it was the wrong order and when I asked for my food, they said no and I couldnt get a refund.. terrible experience.

They were put of so many menu items. 3 of our group because they didnt have what they wanted to order. Others were disappointed they couldnt get what they had intended.

May 13/23 while dining at your location at 4:45, there was nine of us, we wish to let you know that the service we had from your server Shannah was the best. She was attentive and very fast and made sure we were happy with the food we had, she also made sure we had a enough water for refills while we ate. We feel she should be recognised for a job well done. We ate at your place often and always are happy with our food. Thank you. Parking: Always lots of space and also love that it is kid friendly and choices on the menu are super good.

Loved the pizza flights. This is a great idea, is super yummy, and sharable!

Beautiful renovation

Good food. Service is usually a mix of good or someone whos super nervous but where they typically only hire college students, its to be expected. Good service and good food nonetheless

The Reno turned out wonderful!! We had a very large GROUP and our server Jasmine kept our glasses full and was truly AMAZING

I love your onion rings and the Hawaiian pizza was delightful.

I was a frequent flyer of BP but not anymore. I got a garlic fingers lastnight via takeout around 11 when i got off work, and it was so overcooked it wasnt edible. All the cheese was dark brown n hard, didnt eat it n took it back today n they wouldnt refund me. Most he would do was give me a coupon for a individual pizza n of course dine in only. While telling me thats just how the oven cooks them (This was the general manager i was dealing with).Well iv gotten them before n they didnt look like that, even showed him a pic from there menu bc of the attitude, but he didnt care. Wish i had a pic of the fingers but honestly didnt expect what happened. The last year BP has gone down hill alot. This was the 3rd time in about a year its been bad enough to return something but didnt have a issue doing so until now. Had gotten a ceaser salad on takeout one night, top layer of lettuce was good but under it was literally rotten lettuce, took it back n got another. Only for the second to b mostly spinach...for a ceaser salad. Took that one back n just got a refund at that point. The other time was another burnt/overcooked garlic fingers. I understand stuff happens but to not fix it and make ur customers out both money and food, while being condesending to boot, bad business. Everythings gone up in price while quality n service have plummeted.

I had the fried honey dill sandwich and it was fantastic. The fries and gravy that I ordered with it were also delicious but more importantly . The service. The service was AHHH-maaazing. Outstanding! We had Bri and she made our trip to BP an enjoyable experience rather than just a transaction. She is an asset to BP and BP is super fortunate to have a server like her!

Awesome pasta. Best so far

That Thai wrap though

Food was Okay but pricey. I paid with Cash while our server stood over us, I had a $75 order and explained I was paying with $80 cash and did not need change. Our waitress took my money after I counted it once and did not recount it. Once I left I realized I overpaid and gave our waitress $100. I thought a Five dollar tip on Mediocre food was a good tip, but I ended up giving our waitress 25% of our whole order. Needless to say the meal wasnt worth $40/plate for my partner and I then come to find out I actually overpaid even more then I meant to is slightly upsetting. If I had a customer leave $20 extra when they explained they were giving a $5 tip, I would have chased them out the door to get them their money back. Mind you we were the only customers being served in the restaurant side, Im partly to blame for not double counting my own money, but standing over us while we looked at the bill felt kind of like we were being rushed out. And since it was so quiet in there, the waitress should have had time to double count the money I put down and notice the mistake. Manager was nice enough when I called this morning, but basically told me nothing can be done about it, no complaint can be made, hes not going to advise the waitress to count peoples money when paying cash (which is my main concern, why hadnt the money been counted on spot). So if you do read this, make sure you dont make any mistakes as a customer as they will just let it be that, Your Mistake.

Ordered a chicken pecan salad with grilled chicken to go. It took 25 minutes to get the salad and when we opened the salad, there was NO chicken on it.

Friendly staff.. Good tasting food.. Great bar-style ambience.. Food : 4/5

My fries were cold and Soggy when I mentioned it they took it back and they threw it in a microwave and nuked it and they came back hot and Soggy

Absolutely fabulous. From the friendly dedicated staff to the food. I would highly recommend this location.

Not good food found a hair in the pizza

Even though it was an hour before their closing time, was greeted with a smile, fresh food and drinks and top notch service. Best spot for late night food.

I loved everything the workers were so kind and the food was delicious.

Great food and the best service everytime

Went early with a group and had quick service and good food

Ordered 2 burgers and chicken sandwich online to take back to our Hotel. Both side of of fries were ridiculous. I ve seen more fries in a Happy meal than this. Not impressed

Great place and super good. The pizza is excellent.

Excellent meal clean and tidy. Severs were professional and well dressed

The pasta was dry. They didnt have any take out cups, but didnt inform us. So the children did not get their drinks.

Never Again, please try to avoid Boston Pizza Saint John Worst Experience and Customer Service I ever had in a restaurant, Very Disappointed, Will Never Return If you ever go to BP SJ please try to avoid Steve Leblanc , We Ordered an apple Juice for our 2 years old and after finishing our meal we asked the server if we can have a cup to go for the apple juice ,she just told us that BP does not have cups to go but we can take the plastic cup that came in, keeping in mind that was a very OLD plastic cup and in a very bad shape I didn t think anything of it and I just toked it. 2 minutes later, Mr. STEVE LEBLANC come into the parking lot saying that we cannot take that very old plastic cup with us, so I had to take the apple juice form my 2 years old hands and give it back to Mr. STEVE LEBLANC Was really heartbreaking moment Will definitely never return to BP SJ , also I would never Recommend this to anybody, If you want a good experience please stay away from this Restaurant.

Jasmine runs a tight ship. Tanya was awesome. everyone including myself were happy and satisfied. Will return

It was really loud for not lot of people. But we were on the bar side. In a booth so maybe it was also the multiple tvs plus.people competing for sound. The food was good. Not excellent. Not bad in anyway. The service was excellent. My waitress, I did not get her name. Was fantastic. Quick. Polite. And spoke to my son directly instead of expecting me to order for him. I loved that.

Food took forever. Cost $80 for two meals. Each soda water was $3.79. It would have cost $18 for the same meal at a&w and it would be better quality and would have taken 40 mins sooner. The server explained to me that the kitchen forgot about our chicken sandwices so they served us the poutine so it wouldnt get soggy. See photo attached. It was trash. Low quality low quantity.

Service was great

Best gluten friendly options in the city! Dietary restrictions: Gluten free pizzas, bread, dessert Food : 5/5 |

The food is good, but avoid ordering delivery from this location. After placing my oder and recieving my expected delivery time, i waited an extra 45 minutes before calling the store and being told that the food was going out right away. They couldnt offer anything other than coupons for the delay due to it being an online order. Its as of posting this been an other 45 minutes of waiting with still no food, the location is only 9 minutes away. So either I was lied to about the food being sent out as I called, or they still havent sent my food out again. If I had known this would be how their delivery drivers handle orders, i would not have tipped them online. Edit: the food finally arrived an hour after calling them.

BP in SJ never fails to give a great experience. The food is always on point and the servers are always promt and ready with a smile and good conversation for both us and our kids ! We typically sit on the bar side so extra shout out to Charlie, Steve and their team - Natalie, Tanya, Jenn, Jasmin Youre amazing !

Good food and service

I would like to take a minute to say thank you to our server Angelica.. I dont go out very often an I have never been to this restaurant before ... I can tell you that this young lady made my first experience amazing.. she knew her stuff an made us feel like we were more then welcome .. some servers come to a table with a smile an do their job .. but this young lady went far an beyond .. her non stop smil her eagerness to serve an make you want to buy more from the menu she listened to what we wanted .. an gave us more options as well ... I can tell you that when I do go back to this restaurant the only person I want serving me an my family is your server Angelica... Angelica made this experience feel very much like the family environment we look for in a restaurant... Give that girl a raise .. Thank you Angelica you are amazing

The best service weve ever had from a fast food restaurant. Our server was very professional, patient and friendly. We will be back and I highly recommend to everyone to sit down and enjoy a meal. Nice atmosphere to sit and enjoy your meal.

This used to be our go to place even though its expensive. However, after the last few times the dough/crust of the pizzas are awfully thin and barely any ingredients, just not the same as it used to be, its missing the boston pizza taste it used to have. Was okayishhh paying for good pizza before, but will not anymore. Thought it was a one time, perhaps different cook type of thing, but its more than that since we tried a couple more times after for the benefit of the doubt and just downhill, so no more purchasing from this location.

Boston Pizza doesnt disappoint.. Brooke as waitress was awesome always came back checking in on us which I think is great service.

Food was slay. Recommend the fish bowls.

Amazing service! Food came out quickly considering it was a busy night! The tacos were amazing, 100% recommend!

Went to Boston Pizza for a family diner and couldn t ask for a better experience, food was amazing and arrived quickly. Servers and bartenders were fantastic. Would highly recommend and we will definitely be back for more!!

Great service and food. New renovations make it feel very clean!

Food was fantastic, service was excellent the staff was very nice and accommodating, didn t see a spec of dirty anywhere the store was perfectly clean! Would recommend everyone to go there!

Generally good experience here but tonight was terrible. Ordered a pizza, they brought the wrong one. After server walked by 3 times with the pizza at the edge of the table, finally asked if it was ok. I ordered viva Italian, but brought the sweet one. Said they would make another one, came back out 10 minutes, said they no longer make viva ittalia pizza. I said ok, I ll get a meat one. Took over 30 minutes to get the replacement, everyone was done eating when it came out. Never gave any drink refills whole time and ignored us. Never did anything about the mess up, didn t seem to care. Disappointed

Always good service & great food! Kid-friendliness: Very good with kids Food : 5/5 |

Always a great experience and if not, they do whatever they can to make it better!

Ordered for the second time from door dash and my experience was less than satisfaction! Been ordering from Boston pizza for over 8 years! Excellent food and service! Ordered from door dash 2 times and the worst experience ever! Honestly not door dashes fault! The company I believe is trying to ruin door dash! Other wise I would receive the same quality! Sham sham

BP is one of the go to places for pizza in Saint John. Its sometimes a hit and miss though. The last time we were there the bell pepper very too raw and big pieces while under cooked. ( This changed the taste a lot) But the service, ambiance and price are pretty good. Vegetarian options: Just one pizza in the menu Parking: Very big parking lot Kid-friendliness: Very Wheelchair accessibility: It is

I have been only there once years ago. My Freind invited me to go there. Awesome much improved. Loved my supper (spaghetti and meatballs). Will return Parking: Could use more lighting, I always park under street lights.

Everybody knows B.P is a good spot to go to if you dont know where else to go.