Pizza Delight in Saint John

Tasty

Big fan of the hand held donairs,

Second rate.

Very bad custpmer service. The girl at front was very rude and was having bad attitude. Never going there again.

Served is superb ,food is good ,its busy but you dont wait long for your food.

Love this restaurant. Had a panzarotti, it was great. The staff is friendly, washrooms are clean an the restaurant is. Will definitely be back next year

Best Pizza Delight in the city. Staff and owners are fantastic..food is always done just right Food

Best Pizza ever Kid-friendliness: Great space for family outing Food : 5/5 |

The pizza is good. Service okay. It delightful. Food : 4/5

Cool atmosphere. Homely. Food

Called them 3 times and every time they left it go to voicemail and when they did answer they never said hello or anything then just hung up after a couple seconds I will never go back to them again. This has happen multiple time now

The food was delicious

Ordered food from this place, they forgot an item, asked for it to be remade because of coldness, they started yelling at me and refused to give me a refund. After much debate, they obliged. Food is ok, terrible service. These people must learn customs. Will complain to corporate.

Dependable quality

I went there for a birthday party. They didnt have enough staff to run it. We had a coke and left. The wait was too long.

Great service

Love their pizzas

Second time we tried the Meal for 2. Cashier entered items individually instead of as a Promotion; when I challenged the increased cost a lady came out and said the Franchise controls the costs, and wouldnt look into my last order or discuss further. I would recommend supporting the many other individual and local pizza restaurants/takeouts in the city for better customer services.

Excellent service

Wife ordered a chicken taco salad. Had it delivered. Two nacho chips, they forgot the chicken, and barely any other veggies. For $15+ it was a joke. Never ordering from here again especially after the recent health inspection report and shutdown.

Pretty awful pizza and service.

The donair pinwheels were dry. The fries were undercooked. But I gave it a 4 stars.Tje waitress was nice.

Same great food from pizza delight but its getting expensive I miss the old bread bar and grille I loved making garlic bread slices on

Called the Loch Lomond Pizza Delight location on New Years Eve to order a small super Donair and was told it would be $22.99. I confirm again, did you say $22.99 for a small super Donair? The girl answered yes. I thought it was a mistake so I had a friend call and ask for the same thing and they were also told $22.99. The super Donair on their menu is $12.99. Im not sure what kind of scam that location was running, but buyer beware Loch Lomond Pizza Delight.

Not impressed...... Waited an hour and 45 minutes for my order and then was made to feel like it was my fault by the driver cause I did not pre order it to match there timing. Called a couple of times and was told the pizza was not even cooked and would not be cooked until the driver was at the restaurant. When the food finally got to my house it was sloppy and sauce was every wear and looked like it was thrown together last minute.... Have lost my business.... As well as some other people that I have talked to as this is not the frist time it happened.

Great, quick, service, the staff have my favorite order memorized! Food tastes fantastic as wel!

We are treated like gold at this location! Would recommend time and time again! Food is always hot and delicious. The waitstaff are very patient with my 4yo which is huge for me, especially when trying to have a somewhat quiet meal. We always leave with a smile on our faces! Kid-friendliness: They always treat my daughter like a princess!

Always great food and service here! If you havent been to it lately, go again soon!

Went for lunch at your restaurant. Your hostess/waitress Nikita was amazing for being the only one serving the dining room. Pretty much a full house plus. She had a private group of like 15. Plus it being march break to add with that. She did amazing and the cooks Kumar and Samojan were on the ball. Food was good. All everyone had to do was have patience. Thank you! They deserve a raise. And yes I gave very well deserved tip.

I regulary order from this location since i moved to my new place 1.5 years ago... By regulary order i meam probably 4 times a week (such is the life of a bachelor). My orders have never been once been wrong, missing items, or mixed up with another order. Nikita usually takes my orders and will always offer meal combos and will even go as far as reminding me about my drinks i get, if i end up forgetting to order. I really cant say enough about nikita, she is always smiling (even tho im on the phone i hear the wmile in her voice), she is always kind and genuinely wants to know how i am doing! Now i cant just give all credit to nikita tho, the owner or manager that normally delivers to me is just as kind and patient and prompt... I really cant say anything bad about this place or its staff!!

This restaurant is a hidden gem. Dont over look this location. Very friendly staff. Very clean restaurant. The food was supreme! Lots of parking. Tons of seating inside. If your here visiting like we are, this is a great option for a group. Great menu with lots of choices. Highly recommend! Parking: Great parking lot

Very

Pleasant staff. I find the pizzas to be hit or miss.

The Food was too good and amazing, but associate names Ravya was very rude and short temper, me and my husband having our own conversation and she intrupt us and told us for not speak loudly, and we are not treated good by her.

Food was very delicious but we have just one bad experience with one of the associates Raviya, she was very rude. Me and my wife talking and laughing having normal conversation and just enter in the restaurant to pick up our order. My wife normally laugh and at that moment Raviya is at the counter she told my wife dont make noise there is customers in the dining area. So that means who dine in restaurant they are only true customers and they only treated with with respect and, all other customers are nobody and they should be treated less and disrespectfully?

Friendly service and quick turnaround

Terrible service I was in my own took for ever to get served and it wasnt busy, ordered a beer they had only to to choose from in tap, when I got the Canadian I ordered it was a short pour, I said to the young girl server when is the rest coming lol,she had no idea what I was talking about,when the food finally arrived the portions were tiny,but I will say it was tasty

Under cooked, slow service. Sent half the order back.

Too expensive for the amount of food

Will be back Parking: Plenty of parking. Kid-friendliness: Very polite, always smiling

Good sitting arrangement. Lot of options to choose from the menu

Good food good service.

I walked in to order a to go pizza. Thought for awhile the store wasnt even open as I had to wait for someone to come to the counter. She didnt offer a menu or advise of pricing. Little pricey but wanted to try it out. Pizza was great Parking: Lots of parking

The service is the best and the food is always hot and fresh!

Food was decent - donair bites, cheese bread and panzarotti was good. The steak and veg skillet was mediocre. Service was great though.

I had to ask for kids menu they didnt believe my daughter was 10. The food was not great and the waitress came to order our food and i had to wave her down to get a container and waiter took a while to bring the bill. We are all not feeling the greatest after eating

Amazing place. Perfect food

I just called to place an order some man named Kumar just hung up on me because I didnt know my old number the last time I ordered pizza d. That has never been a requirement to order food for my family I should have been able to place an order with any available phone number... I then called back for a manager and was refused . The worst customer service Ive ever gotten and now Im ordering from Greco after that disgustng display ... wtg... pizza d used to be my favorite . Customer service matters too and it isnt a thing any more .. I wouldnt even placed a 1 star yall have gone down hill

Was there Sunday morning on December 11th. The waitress was amazing. She got all the kids excited to draw, captivated them into having a great time. Deffently one of the best family places to go to.

We had family in town and decided to head out to Pizza Delight for a meal, and while the wait staff were extremely pleasant, we got more than we bargained for. Less than 1 week later 5 of the 6 of us came down with gastrointestinal issues. We discovered that the health department paid them a visit just a couple days after our meal, giving them explicit feedback that rodent droppings should not be on their preparation counter tops. If this is something you need to be told, you shouldnt be running a restaurant. Here is a direct excerpt from the Food Premises Inspection Summary Report on November 29, 2023, at pretty much the same time that we started becoming violently sick. Observations: Rodent droppings were found throughout the facility, in the upstairs kitchen on flooring, shelving and food equipment. Droppings were found in the basement preparation kitchen on the counter tops, floors, and shelving. Droppings were also found in the storage area on the floor and shelving. All surfaces must be cleaned and sanitized. A pest control company must be consulted. We will not set foot in this location again.

Tasted like frozen pizza and the bottom crust was not cooked, terrible food, do not recommend this location

The phone service to order absolutely bad, once there to pick it up, bad service, they also wanted to over charge me for delivery but because I demanded to check the charges, they reimbursed the delivery charges, the pizza itself undercooked, the dough is raw, and the taste not good for the price. Quality for price:definitely the worst pizza we have ever had

Good food, good service

It used to look better. The place just looks cheap and like a teenage boy bought some light strips on Amazon and threw it on the counter. It looks bad and the whole atomspere is way off from how it used to be. What happened to all the cool decor. There was no music. Honestly its gone way down hill and I wont be dining in there. That location was a huge part of my childhood. Sad to see it in the state it is in. Corny stupid design and employees that dont even welcome you into the store. The lights should be removed they look dumb. If your gonna do it do it right and put the strips in a channel with a defuser. and mount it so it pointed down. Very unprofessional look in my opinion and anybody that knows anything about is gonna say the same stuff.

I had a horrible experience at the Loch Lomond pizza delight for take out. I ordered the broadway classic (my fav kind from there), garlic fingers, and chicken wings. The garlic fingers were so thin, I thought they had mistakenly made them thin crust. They were cold and soggy, and the pizza was covered in oregano, and I mean covered. I have no idea how any person would have sent that out and thought it was acceptable. The food was inedible, and I paid 47$ plus I tip.

The food is great. A little bit pricey

Not great but not terrible, food was pretty good for price, service was below expectations. Server had to be asked multiple times to bring some items and didn t end up bringing others.

I wont ever order from them again. Ive NEVER had a problem with pizza delights, but tonight was an experience that I will never go back to. We had ordered pizza and nachos and they were delivered within a decent time frame, however the pizza was completely wrong. Not what we had ordered at all. Once we called, it took a good amount of time for them to answer the phone, only for them to tell me it was not their problem and to contact skip for the mistake. Skip did not make the mistake, you did, and the fact that you couldnt take the time to listen or try to sort out the problem with me is something I will not ever do again. If you make the mistake, you correct it, but they did not do that, and we will not be ordering from here again. The man on the phone was rude and short with me, and it wasnt anything on my end, you sent me the wrong pizza.

Cheese stuff garlic fingers were amazing! Pizza had too much sauce( no option on app to adjust sauce amount - ie: Light Sauce, Normal, aextra Sauce). Pizza was also a little undercooked & doughy.

Ordered Donair, they didnt put tomato, lettuce and onion on, dough was not cooked enough. Paid almost $30 to have it delivered. When I called to tell them they put me on hold for a few minutes then picked up and asked what I wanted to order. Had to explained twice what I called for. She told me I didnt order properly, no one else complained. Then told me to bring it back and they will redo it. I told her we paid for delivery, she said fine then give us the other one back as tbough I went through all this to get a free one. Terrible customer service. I would never order or go to this place again.

Awesome food and people working there!

Great Server but she was the only one waiting on all the tables for Mothers day. She was running every direction.

This is always my favorite restaurant to visit. The food is delicious and the staff is always so friendly and helpful.

The service was great, the portions were small and lacked flavor

Pizza was really fresh and delicious. We tried the veg one. Ordered a platter of appetiser. Chicken wings were delicious too. Ravia served us with such warmth. She was very polite and professional. Love the way she was greeting everyone with a smile.

Good pizza.

Nice place for a night out and break from cooking. Little bit on the pricy side but not unaffordable.

I recommend this Pizza Delight. The food was awesome and so was Rose!

Classic , love the food . Pretty great service too!

Staff are very friendly and attentive

Good service, good food.

Nice friendly staff, good food and clean dining room.

Always very friendly and the food is consistently great!

It was absolutely disgusting. The lasagna was not cooked. Will not go back. A frozen michelina wouldve been better

I love the Donaire s, they actually put meat on it, and the garlic fingers are amazing, I just got garlic fingers with stuffed crust, wow, and the Donair sauce is excellent.

We found hair in our food and was very disgusted. Also, there should be a changing table for dads in changing room. Very discriminated. Not impressed

The thin crust is the best here. The taste is good, very welcoming staff, ample place to dine In. Easily accessible parking Vegetarian options: Plenty Parking: No issues for parking Kid-friendliness: Yes Wheelchair accessibility: Not sure

Not to bad

Went here to celebrate a birthday. Was very rudely told they dont do a birthday menu, which was fine! After we sat down someone came by and asked if everything was alright, but in a way as if we were doing something wrong. Once the waiter came to the table she answered questions but was very rude about it and tried to add extra changes to menu items. It got to the point that we ended up leaving! Wouldnt recommend going here to my worst enemy! But on a side note: we went to Lansdowne pizza delight, excellent service! Couldnt have been more friendly and helpful!

Order was ready and it was delicious

I would never recommend this location to anyone. Drive the extra few kms and get better service from people who know what they are doing and dont practice illegal tactics. I called to order a pizza deal and asked about the promotion special that pizza delight has on at the moment where I saw on the website. It was buy a 30 gift card and get a free 12 pizza free to use in the new year. I asked about the promotion because I wanted to make sure they had the gift cards and coupons available. Since I knew my order was going to be way more than $30. I would purchase the gift card and pay cash/debit for the remainder owing. The lady who answered the phone told me that I couldnt buy a gift card from them today and use it today. She stated that I had to wait and use it tomorrow. I was quite shocked to hear this, as far as I know a retailer doesnt have the right to tell someone when they can start using their gift card. Its available to use as soon as its purchased. I told the lady that made no sense and to cancel my order as she doesnt have the right to tell me when I can use a gift card. Its the same thing as money and a company cant sell someone a gift card and dictate when they can use it. I called another pizza delight up the road at McAllister place and placed my order with them instead. They were out of the coupons for the free 12 inch pizza at the time so I had my husband go to the Loch Lomond location and purchase the gift card with the free pizza. I took it to the location McAllister place location where I paid for my order using the gift card & had no problems at all. While my husband was at the Loch Lomond Rd location he asked the man why and he told my husband it was because of staffing issues and that they need to make sure they had the staff. The man also asked my husband why he wouldnt just pay cash if he was ordering now. My husband told him the he wanted to get the deal and the deal was only to get a coupon later if you purchase a gift card worth $30 dollars. I had to go to two locations to get my promotional offer and pizza order. I believe they just didnt want to give me the coupon for the new year and wanted me to pay for the order without getting the use of the promotional offer. I dont have to give a gift card away to anyone. These promotios run quite often to get customers into their stores. I have already contacted pizza delight head office in Moncton. I have contacted the BBB and also consumer affairs. I will be filing a complaint with the ad standards and also sending a copy of that complaint to Pizza Delight Canada. If this happened to me I wonder how many others they have done this to. This franchise needs to be stopped. What they are doing is not right and illegal. I wont stop until someone does something.

Donairs in my opinion second to big daddys however they are very good 4 stars

Just soso

Great service and good taste.

Terrible service

Always awesome !!

Absolutely beautiful food was hot and great will go back

Always helpful employees and delicious food

Great food. Friendly staff

Good food and staff. Always follow instructions for my food :)

My pizza was dropped, under cooked and when I called to get it fixed. The women on the phone refused to fix the problem.

Kind stuff, cozy interior and decent prices

Pizza Delight Kanes Corner Saint John NB. Is the best in all the city!!

Always delicious food. .

Clean, food tasted great. A+++

Great pizza and garlic fingers are the best excellent service

Very greasy!!!

Service quality here is great, and so is the service speed.

Ordered delivery and had the best experience! The man was very polite, friendly, and delivered my order before my estimated time frame! Their pizza is always great too! Definitely my favorite Pizza Delight in town!

Excellent place to eat pizza

Food was great and staff were very friendly

Always great service and great food!

We ordered online, which was a struggle, the system is not user friendly. When we arrived the dining room was empty, and ours was the only order slip on their board, yet they still managed to mess up one of items we ordered. Disappointing.

Pizza always tastes great and the service is always pleasant!

Great garlic fingers

Good priced buffet with lots to choose from. Friendly staff

Excellent service EVERY SINGLE TIME! We usually order take-out and it is always ready on-time and fresh out of the oven. Exceptionally friendly staff as well who make you feel welcome and appreciated.

Service was okay food was mediocre

Decent pizza that hits the spot!

excellent service air delivery time is awesome it doesnt take long to get your order when she placed it these guys are really fast and on time they never mess up your order the food is always warm and fresh excellent pizza love this place thanks guys for everything great staff group prices great facility and excellent take out delivery thank you so much guys

great buffet, pinwheels are my favourite

Great food as always. Extremely friendly staff.

Great food and service. Highly recommended.

There were 4 of us the food and service was the best I have had there the draft tasted a bit flat but was cold they are set up for social distancing very nice atmosphere

My daughter went here yesterday for a date with her girlfriend and the meatballs were pink in the middle but I didn t complain They tried to get a cab afterwards and couldn t get ahold of one. One of the waitresses called for them and when the drive arrived it wasnt a cab but a friend of the waitress, and unfortunately they made the wrong choice as they were placed in an uncomfortable position by this employee of this establishment Upon hearing this today, my wife went to the location to let the management know what happened and tell them that it wasn t a good practice and the owner told my wife it didn t happen. 1- my daughter is not a liar 2- your food is nasty 3- ill be doing everything in my power to spread the word Have a nice day

Server was excellent, great service.

Amazing food... amazing staff

Amazing food and wonderful staff. Extremely clean place to enjoy a meal.

Amazing staff and tasty food hardly describes our visit there today. It was simply the best dining experience that my wife and I ever had, period! Our waitress was simply amazing and most polite. We later found out she was the manager. The food preparation was plentiful and cooked to perfection, with great thanks to the chef. The side dishes and condiments were served on seperate plates with fancy doilies beneath them and plenty of napkins. It was definitely a fine dining experience. Its a shame that other Pizza Delights couldnt do the same. Much regards, Andy&Jackie Thompson

I ordered a combo to be delivered to my place today and i mention that i wanted some paper dishes and paper Towel with it. They did not deliver any paper dish or towel which made my party little Uncomfortable.

Loved it- great service and great food

Excellent food and service.

The food was great. Service was okay. They didnt bring the appetizers out first and didnt offer the deserts that came with the kids meals until we asked for them. Felt rushed.

Fast services

Good and fast service

Excellent pizzas

Quick service

Amazing food and services

It was awesome

Good service

Friendly service good food

Good food, friendly staff

Clean newly renovated and cozy. Good selection of items on the buffet for the price of the buffet. Would go again.

Just average pizza at higher price than the others

Love Pizza Delight!! Now that I know exactly what type of pepperoni I should get.. I cant wait for my next slice of pizza! Friendly staff make for a positive and quick take out order. Havent eaten in the restaurant in awhile

Very friendly staff

Great all the way around!

Very good food and service

While the interior is very nice (renovated just last year) and the staff is friendly, its clear that there are problems. Staff at any food service location is bound to be transient, but this place has above average turn-over. The dough quality is great, but so many of the items are lacking based on franchise standards. Over half of their products arent served with enough ingredients based on Pizza Delights recipes. Buyer beware, theres food fraud galore here.

A family-run restaurant where every customer is treated as if they were family. The manger Rose greets us with a big smile and a hug, taking us around the newly renovated restaurant. She always makes sure to suggest us the perfect amount of food for our appetite. It s more than just a pizza place, a place we can bring our friends and family to share laughter and joy not only with them but also with the staff/family of Loch Lomond pizza delight.

We have been dinning in and take out for the past 10 years at this location! They never disappoint great service and very friendly. They always remember us they make us feel like family! Great deals and great atmosphere!!!

First time ordering from them in atleast a year or two ,so I placed my order at 653 pm,called to change the contact number because I gave them the wrong phone number my mistake, so I called again to see where my food was because it was taking that long and now it is now 9pm and I just finally got my food and then there is two cans of pop missing at the end of it all... Not very pleased ...but I will add that the food was really good when I finally got it 2 hours layer!

great food and always nice people