75 Consumers Dr, Saint John, NB E2J 4Z6, Canada
At East Side Mario's Saint John we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama...
Unfortunately had a bad experience. Table was not set, had no utensils when we got our soup and salad. Had to find our server to request utensils. The server dropped a handful of utensils on the table with no napkins. Server did not clear the table to make room for the main meal. Food was bland and cold on top of unfriendly service. Did not ask if we wanted our drinks refilled. Very unpleasant experience..
It’s been a while since I visited an east side Mario’s. So I had an occasion tonight. I have always enjoyed their signature tomato sauce and spaghetti. Sadly they did away with “seconds”…. not to be confused with all you can eat… In my home when mama made spaghetti and anyone asked for seconds, the light in her eyes and heart were eternally shining…Tonight I left with a faded light , memory and enough room for seconds. A casualty of inflation perhaps? Readers can decide. Not sure if it’s a corporate or local decision but sad. Hats off to Allehandro for great service. my food rating had nothing to do with the taste or quality… But I simply left hungry.
We recently visited East Side Mario's near McAllister's in Saint John, and while there were some fun aspects to the experience, there were also several areas that need improvement. First off, the vibe of the place is great! The Mario robot that sings happy birthday and delivers food to tables is a delightful touch and definitely adds to the atmosphere. There are also plenty of decent menu options at fair prices, which is a plus. However, our experience started off on the wrong foot. We waited quite a while before anyone acknowledged our presence at the door, with staff walking past us until a friendly young lady finally seated us. Unfortunately, the table wasn’t fully set, and we were missing utensils. To make matters worse, another table that arrived after us was attended to first by their server. When our server, Chris, finally arrived, he was polite and seemed genuinely eager to help us, which we appreciated. But I noticed a lack of management presence, and the staff seemed more focused on chatting than cleaning up; there were dirty tables and napkins on the floor that several employees walked past without picking up. It was only after I pointed out the napkins that Chris took care of them, which shows that small details can make a big difference. As for the food, it was quite disappointing. The dishes didn’t resemble the photos on the menu and lacked flavor. I was also surprised to learn that the “sampler” was not a selection of real meals but a separate dish altogether. The highlight of our meal was the hot, fresh-baked bread, which was delicious! Overall, while there are some fun elements at East Side Mario's, our visit fell short when compared to other similar restaurants like Olive Garden, which we enjoy much more. I’m not sure if we’ll return, especially given the issues we encountered. There’s potential here, but attention to detail and service needs to be prioritized.
The pasta picture is before we added the extra sauce. The Sausage and Pepper Penne is fantastic and was extra spicy today. Pick-up was fast and convenient, and everything we ordered was actually there. Unfortunately, we asked for 7up and received Ginger Ale which is very annoying, but the rest of the order was correct.
I have no complaints. Had great food one of the newer pastas, can’t remember the name, was delicious, a linguini with white sauce, tomato’s, chicken, button mushrooms. All the food including my sisters, arrived hot and quickly, waiter was wonderful, joking around and fun. Also took time to explain the pastas, and the lunch menu . We were checked on often and if we needed anything how everything was. Restaurant was nice and bright and clean. So much negative out there (about other restaurants ) but really our experience yesterday was a 5 star experience, all of the staff were wonderful. We will definitely be back .
This was my first time going to East Side Mario's, our waitress April, was very friendly and professional, the food was amazing and the amount of food for the money was beyond believable. I left with my stomach completely full and had to get boxes to take a bunch of leftovers home. Extremely satisfied ⭐⭐⭐⭐⭐⭐
I've been to East Side Mario's 5 times in my life now and I still love it I usually love getting "build your own pizza" and I get bacon strip, seasoned chicken and pepperoni on it and it is so delicious it's one of my favorite pizzas! And their soup is pretty good too I usually get the tomato basil soup but they just recently added potato bacon soup and man i was excited they added my favorite soup! And it was so delicious!! I cant wait to come back again some day! The only sad thing the place seems dead there not alot of people. And somethings are a little bit dirty but thats really it🙂
If we could give 6 stars we would. Service was great, food was hot. Good sized servings, and awesome quality/taste. You give your cell number, and they text you when a table is ready. Now we understand why the parking lot is always full!
Ivy was extremely kind and helpful! Especially when going over gluten free options :) Dietary restrictions: There is gluten free pasta options for each dish!
Ivy our server was amazingly sweet and super personable.
Jordy gave excellent service Dietary restrictions: Maybe add halal options or info? Food : 5/5 |
Harth was really good and nice
We had Connor as our waiter. We have had him in the past as well. He is an excellent waiter. He is very knowledgeable, friendly, and always makes our experience an enjoyable one. I look forward to seeing him next time I go to Eastside Mario s.
Amazing service from Connor! Food was delicious & staff was friendly
Our server, Connor, was amazing! Checked in with us frequently to make sure all of our needs were met.
Our server Conner was very friendly and attentive! He was very polite and always had a smile!!!
Conner was such a great server. Very kind and friendly
Vegetarian options: Could have more options Dietary restrictions: There is salad and bread. But I am lactose intolerant and would be great if you guys put in the menu vegan option pasta Food : 5/5 |
Safe, our server, was amazing! He gave the best experience, always checking in, besides being proactive and warming during our dinner. I would return here and get him as our server again. Dietary restrictions: Not many options for those with dairy restrictions
Nice place, recommended for families, very good service, if you go ask for Ivy to be your server, spectacular service on her part
Kind of a mixed review here. Good service and prices, a busy and lively atmosphere, however it can get loud. As for the food, its alright. I tried the linguine di mare which was ok, their garlic bread is yummy, Cesar and garden salads are good, soups are good, the fried gnocchi are very good. They have many specials such as the all you can eat pasta night for only 19.99 which I got and I have to be honest, it wasnt good, and we could only pick 1 pasta out of the four options listed which you have to stick to it for the entire meal. The pasta tasted old and had a weird texture, sauces were bland. They also have a pizza night, kids night, etc. The desserts were ok, but to be fair, I dont have much of a sweet tooth. There are so many menu items I have yet to try so Im sure there are tons of delicious foods here, but this has been my experience so far! Kid-friendliness: Its definitely kid friendly Wheelchair accessibility: Yes
Worn plastic cups for drinks, sugar water for sangria, aggressive service, small store bought dessert.
This Place is PHENOMINAL !! The Waitress We Had was Fast, Efficient, Helpful, Pleasent and Attentive. The Wife and I Decided to eat here after some shopping. I had the Sampler with Lasagna ,Chicken Parm and Fettuccine Alfredo !!! With by far the best Cesar Salad Ever and that Garlic home loaf....No Vampires will Come near me for awhile everything was So friggin Delicious. Wifey had the Mushroom Gnocchi ( hope i spelled it right ) she Devoured it ( Which Means it was Scumptous ) . The Best Service & Food weve had from East Side Marios . It was a Memorable experience. Thank you !
Had a wonderful.lunch at east side Marios with 12 friends. Food was hot and delicious. Service was spot on. The manager was over to chat and very friendly and welcoming
Sat for 15 min watched them seat and serve 3 parties after us before we even got a glass of water. 4 yr old nephew saying he s hungry, what a joke never going back.
Place was filthy, food was bland, and waiters start having an attitude when you ask for refills on all-you-can-eat food that you paid for. A mediocre restaurant at best.
Great food. $$$ Parking: Easy Kid-friendliness: Yes Wheelchair accessibility: Yes
Worst meal Ive ever paid for. Got takeout. The hot pasta was served in a plastic container...so the plastic chemicals can leech into the food. Pasta was disgusting. The cheesecake was warm and soggy and only got 2 tablespoons worth.
Excellent!
very nice best food i ever had and very nice people
Amazing food.
There pasta was amazing!! And there bread was excellent!! Also most of the waiters i have had here have been amazing. The little robot was so cute Parking: Quite a bit of parking. I never had troubles Kid-friendliness: Lots of food options! And they also have coloring stuff for children. Perfect for kids when there inpatient! And perfect for kids to stay quiet!
Grabbed pizza for lunch when visiting from ship
Excellent waitress and service was awesome.
Thus place is your best choice in Saint John.NB. for eating Italian foods.
Safe was our waiter and did an amazing job. Food was delish and service was great
Every food item was excellent and the price was very decent as well. I would definitely recommend, best restaurant Ive been in a while Thanks Robert Food
Waitress was ok, very hurried atmosphere, not a feeling of sit down and take your time to enjoy your meal
Great service. Had the chicken parmigiana. Plate are huge, make sure to not eat to much garlic bread ;) Kid-friendliness: Drawing and crayons
Went to ESM with another couple and had a great experience. Safe was our waiter and he came to our table promptly to get drink and food orders. He checked on us several times. The food was excellent and Safe made sure we had everything we needed. Vegetarian options: I was the only vegan...I had the Arrabbiata build your own pasta with roasted veg and it was delicious!
Always excellent
We had the best waitress (Kamille). Made our evening so great. What a asset to your resturant. We want her as our waitress now every time. Food : 5/5
I go to this East Side Mario all the time if not every week it would be every second week anyway the food was good as always the service was terrible my server name was April and she was terrible service and she was not nice and didn t make me feel welcome to even eat I felt very uncomfortable to be there and she was one of the most slow service I ever have. Now question if I want to come back or not
Excellent food, prices and service. The robots that bring your food are kind of neat
Was a busy night, they were refusing guests as the kitchen couldnt keep up. Service was excellent but food was horrendous! We were offered a discount for waiting too long, but we would have had same discount anyway with our CAA card. My meal was bacon wrapped scallops ( burnt) sent it back...replacement was not much better. We drove an hour to dine here! We wont likely be back. Disappointed
Always dine in but this time we did take out. You get much less food in take out for the same price. Youre suppose to get a soup or salad as a side but they said no and didnt offer it in the first place. I now have a sour taste in my mouth not pleased. Not sure if Ill be back especially not for take out. Arnt you suppose to use your scene card there?
This was the highlight of my trip the food was spectacular, the service provided by Chris was exceptional Parking: There were only 10/100 cars it was empty Kid-friendliness: We brought our kids and they loved it
I love east side Mario s it is delicious the bread is fabulous and fantastic don t even get me started with the spaghetti it is top notch I love this place very much!!
Ive eaten at your restaurant many times and the food and service was good everytime Parking: Plenty of parking places
Always a great stop in your travels in the East St John shopping areas. Great food and bevvies, provided by excellent staffers.
We were the first customers IN on Saturday March 30th 2024 our waitress Megan was awesome we waited quite the time for our meal as I saw several others getting their orders before us as we were the first to order we ordered the Sampler Pasta Package. Food Presentation was terrific. Our Chicken Parmigiana was very small and thin Extremely over cooked The Fettuccini Alfredo was terrible. It was bland no flavor at all The lasagna had no noodles EXTRREMLY DISSAPOINTED IN THE QUALITY OF FOOD its not like the old days everything was awesome Chk # 1821 Tbl 22/1
DISGUSTING consumer service. All staff are extremely rude and unhelpful. Zero understanding of how to deal with people and how to be nice and respectful, no smile literally made us feel like we were begging to be their guest, you can turn away people but you can do it nicely. Your entire jobs rely on customer satisfaction on all ends. Because of this experience we will never be trying this restaurant. Do better.
We love to come here with our two kids on Sundays...kind of trying to avoid the crowd however it is always busy. Staff always very attentive and fast. Our server Ellis is amazing!! Always positive, friendly, charming and our favorite!! Our kids love it here!!
Excellent bevvies and food menu. Great bread, lots of fine pastas and menu items. Happy and busy staff to serve you as you need.
Dude this place is the best
Hostess was very unfriendly and never made eye contact. We asked for a booth and she said they re all dirty or full. I m only one person We could clearly see 7 empty booths. She took us to a table she just wiped and there was literally a pile of dirt that had been swept under my chair. The table was soaked. Our app plates were soaked. Our server Cheryl was nice. The food came in a timely manner. The butter with the bread roll was cold and unflavoured . My daughter s pasta was cold and the chicken full of gristle. My pasta did not say spicy on the menu but was so spicy I couldn t eat it .
Great meal and service
Nice relaxed atmosphere. Usually not too busy. Love the all you can eat soup and salad with chicken parmesan as the entree.
Foods ok. Clean. Friendly staff. Overpriced.
Great lunch menu
Aby is the best waitress, when you go ask for her, excellent service, my God!! Very nice!!
Cheryl was a great waitress!
Staff was eating from a common plate in the middle of the dining room. Most staff eating fries from this 1 plate, walking, eating and shoving food in their face as they were cleaning tables. Hostess didnt look like she wanted to be there, she looked very lazy. They also had a robot strolling around to sing Happy Birthday, save the money on a robot and lower your priced. Our waitress was great, food was good.
The best
Love the bread fettuccini Alfredo garden salads heard they got ton of great stuff on the menu haven t been here in a while about year and a half ago it was the summer there s also some tasty desserts like brownies, cheesecake, gelatos Written By: Liam Van Stone
Extremely slow service and no check back. Some of our group finished eating before others received their meals. No opportunity for unlimited bread and salad because no one came back to check . Four of us had Italian wedding soup. Not one meatball in the group
Fresh bread with garlic and butter, Cesar salad, extra cheese didnt end) Tasty and large main dishes. Food
The service and atmosphere was good. Food was very good.soup was a little on the cool side but still good Only thing I found funny was one roll was given to us . A table of 5. We shared but thought maybe each person could have their own roll
They were not busy and it took 15 minutes for the waitress to take our order . When we got our order 20 minutes later waitress did not check back . We had to flag another waitress down to get our drinks refilled . Very disappointed with the service.
I feel like this is a skewed review. But, we went here tonight for dinner. December 31, 2023. The atmosphere was clearly, here is your food, get out. We ordered an appetizer, it never came, we got one loaf of bread, and my glass was empty for 3 quarters of the meal. The food was okay, we eat, but I left unsatisfied. I called, they apologized and blamed the entire concern on reservations. We were there around a quarter to eight, the place was by no means busy. I hate it was such a poor experience. I think we ll go elsewhere in the future. I know they don t care. Update: I reached out to the number provided. Someone called, but I missed the call. Called this person back twice. No response, no call back, nothing. Seriously, they do not care. Makes me wonder if they don t care about their customers, do they care about their food standards?
A great place to bring the kids. Great variety on the menu and food is consistently as expected. Getting the salad delivered early before the main course is a challenge they dont seem to understand that the customer would like the soup or salad ahead of the entrée. Not a big deal however I would like to receive my salad when I order it so I could enjoy it while waiting for my entrée. Wait staff are generally top notch no issues, however at times the staff that greet you at the door and seat you could be more welcoming. This will continue to be one of my goto places to east in Saint John. Parking: Plenty of parking Kid-friendliness: Kids enjoy the busy atmosphere
They took our order, after waiting 20 minutes over the estimated wait time we called to check on our order as I am having surgery the next day and need to eat before a certain time. We were told it got cancelled, and we were never contacted! After being on hold for 15 minutes to talk to a manager, they then claimed an order was never placed, then that it was placed in Saint Johns Newfoundland, then that she took the order herself and that it had been picked up, when we had ordered delivery.
7 of us went in to celebrate a birthday...our server was great..and I need to give a shout out to your manager Virginia who was so lovely.. nothing happened that we needed her but she made sure she checked in with us to see if we needed anything, and if everything was going good. I didnt catch the servers name but he was great as well.. It was so nice to see Virginia join her team in singing to the birthday girl the east side mario way.We very much enjoyed ourselves.. experience, food and service are a 10/ 10. We cant wait to go back.
Awesome food and service as always!!
Great service delicious food!!
My husband and I went in with our family, my son, his wife, 2 sons and my daughter , her boyfriend and my granddaughter to celebrate their 3 birthdays this week. Virginia was our server and the food was excellent and service was outstanding helping to make memories for our family. THANKS!! Kid-friendliness: Love that there is a kids menu
We had a wonderful dinner tonight. Our waitress, Virginia, went over and above for our party. Quick and attentive. Food was hot and served quickly for how busy they were. Great service.
Fast and friendly service! Food was delicious and cooked perfectly! Server Justin was amazing! Always ensuring we had everything we needed ! Recommended!
I took my finacee out for dinner and our servers at the bar were incredible!! Virginia suggested a new drink to us that we absolutely loved!! Amazing service all around including Megan who served us at the bar! 10/10 will be back asap!
We had a booth by the window. The greeting was overall friendly, and happy atmosphere. Food: Starter was the spicy calamari which was 50% off due to the time. We wouldn t have liked it at the regular price as the calamari was over cooked, soggy and too oily; didn t have enough sautéed veggies. Hell s Kitchen chicken was good but the sauce was a bit too salty and the veggies absorbed that. The potatoes were PERFECT. The veggies were okay, however, the zucchini was soggy/mushy and shouldn t have been served. Grilled Chicken Milano The Chicken was crispy and the potatoes too. The same veggies were unflavoured and zucchini soggy. cucumber salad would have been better. The pesto sauce overpowered the meal and made the potatoes soggy. All you can eat salad and bread were delicious. Soup too salty. Dietary restrictions: Gluten free options
Parking: Needs pot holes fixed Food
Went to your shop for my birthday yesterday. Ordered lunch. Three people at table get their meals. I had to wait 5 more minutes to get my meal. The chicken sandwich. Never saw another waitress until they were clearing the table. Told her the food was not good. No dressing on the salad and the sandwich was processed chicken with tasteless tomato and couldnt even taste the bacon that was supposed to be on it. She asked why I didnt complain. I advised her that nobody came to the table. She basically called me a liar and claimed she had been back twice. I asked around the table and nobody remembered her coming back. Was completely disappointed with the service and insulted by her flat out lie about the service. She gave me a coupon for a free desert if I come back. Any other place in town would have given me a free dessert because of it being my birthday, but that was not offered. Needless to say, I am considering posting this on social media due to the lack of service by that waitress. I wasted a $50.00 gift card from my son and she spoiled my birthday treat by being so rude.
The grilled chicken was undercooked, and some of the dishes were too salty. Also, the chicken wings were too much oily. Service and atmosphere were comparatively good.
I had eaten half before I remembered to take picture. This is now my favorite dish but it comes with a WARNING DO NOT ORDER IF YOU DO NOT LIKE HEAT !!!!! I DO and even I had water and a pop close. It has a Cherry Bomb Pepper(Whole) in it. DO NOT EAT you can but I never will!! 10/10 for me!!!!.
east sides give really good fettuccine Alfredo and good bread
The server, Alec, was very friendly and sociable. The restuarant is one of the better East Side Marios Ive been to, and I will reccomend this place to friends.
This place is trash..... The restaurant is extremely dirty with food all over the floor, booth seats stained and marked up, finger prints all over the glass. The food is even worse, build your own pasta consists of noodles a generic sauce and 3 tiny shrimp, no garnesh or spices. The soup and salad was advertised as $5.99 but when the bill came it was $13.99. Chicken finger and fries were cold with soggy french fries, when asked for a dipping sauce it took the almost 10 minutes to deliver. Very dissatisfied with the Saint John NB location. Save your money and go elsewhere. If this were a chain on the USA it would be out of buisness by months end.
Virginia was my server today and she went above and beyond!! She is the reason I continue to eat at East Side Mario s! Thank you Virginia for the wonderful service!!!
Food was good, service was good the only draw back was it would have gone better with more than one server for the group we had.
First time there in quite a while. I had the salad and my husband had the soup.I ordered the build your own pasta and husband had the chicken parm. Both of our dishes were very good and large portions. We will be back.
Good food, excellent service, our group enjoy the experience.
I wanted to trying east side Mario s once since their parking lot was always full during weekends . We did on my birthday and I found the reasons. Food was good and the drinks too Ambience was great Staffs were great Not too pricey Overall I will definitely recommend this place
Love this place..great food
It started off good at frist but then we ordered our drinks and got dif ones and then we were ordering our supper and we got mottsa sticks, 15 mins later he walks out and says they dont have mottsa sticks, who dosnt have mottsa sticks.. the food was pretty good tho.
The waiter sergio was exceptional. He filled the orders very promptly new when to visit the table and not to visit the table and its just a compliment to the staff at eastside marios
Floors are disgusting staff prices are outrageous and portion sizes have gone down hill significantly Parking: Parking lot is very rough Kid-friendliness: Free crayons all over the floor for the kids Wheelchair accessibility: Wheelchair stall was the only one flushed, garbage can was full too
Johnny was Fantastico! Our place to go with Family & Friends for good food. Food
Realistically - this is OK Italian food Dietary restrictions: Be really clear if you do not want something - I asked for no onions for example and got them anyway lol
Wasnt impressed with the dish. Pasta was warm but not hot as it should have been. Salad was 90%lettuce... Calamari was delicious Food : 3/5
Enjoyed the friendly staff and food was good as usual.
Parking: grand et spacieux Food
The food was fantastic at a great price. Our server was Justin. He was friendly and gave us excellent service. The food was fantastic. Will definitely eat there again. Parking: Great location and plenty of parking. Wheelchair accessibility: There is handicapped access at the main entrance. We activated the button for the door and a staff member rushed to hold the door.
Food was amazing and the service was great. They brought out more salad almost immediately after the first bowl was gone without us asking and brought bread out without us asking aswell. Refilled cups without us asking. Everyone was so polite and treated us very well.
Very very good!
Took my family for my mothers birthday dinner. The experience was exceptional!!! (To say the least) both Johnny (our waiter) and the gentleman, Robert at the front, were so kind. Hands down the best night out because we were so well catered to and the food was sooooooo yummy and hot. A++ all around. We will be back! Parking: Parking was easy. It was raining so I dropped my parents off at the door. Robert (i think he is the greeter) was there and held the door for my disabled father and assisted him in to our seats. Exquisite service.
I was pleasantly surprised. Came fort daughters bday. Delicious pizza and pasta but the salad and soup all you can eat were healthy and reasonably priced. And of course: my daughter loved the staff birthday song
Parking: Awesome place with great services Food
Best in town! The Scallop Carbonara is second to none.
Taylor was very friendly!!
Great speedy service April was our server she was great just need to bring in twining earl Grey tea please we will be back for sure
Our server was phenomenal!!! Kid-friendliness: Amazing!!! Food : 5/5 |
the server alex was amazing and very accommodating the whole afternoon!
Justin and the general manager are great staff members
We had Justin as our waiter, he was really funny and was super kind! We had a bunch of laughs and great food, we also got to meet the general manager who also was incredibly kind! very much recommend
Our server was amazing. Janhea made a special time with out of town family even better. Dietary restrictions: The cauliflower pizza crust was delicious.
What a great restaurant. Its kid-friendly and budget friendly. The ambiance is great, the food is good and the service excellent.
April was our server and we had wonderful quick and friendly service. Everything we ordered was wonderful.
Always a great time at East side Marios
Id recommend this place to anyone. Its a great place to eat. Good atmosphere and great people.
Absolutely a horrible meal! Will never ever go back!!
My husband & I went in tonight for our 2nd Year Wedding Anniversary to have supper We ordered our meals & then dessert Our waitress came over to let us know that she was going to give us two desserts on the house for our anniversary The service & kindness of East Side Marios just made our anniversary that much more special! 10/10 for everything! I would give more than 5 Stars if I could!!
All you can eat salad is always great
Food was delicious as always. The service was decent, our waitress seemed to struggle keeping up with all her tables as she told us they were not expecting it to be so busy on a Tuesday evening. She did quite well.
We had Alec for our waiter and he was a superb! One of the best waiters we ve had in a looooong time! Had the double bacon carbonara & ravioli, kitchen did an awesome job on these - delish! Our family had a 10/10 experience at East Side Mario s -Saint John, phenomenal! Kid-friendliness: Good options, kids really liked the gelato! And they rated it 100/100!
We are there on a Tuesday night and had a wonderful meal! Great staff, friendly service! Food was really delicious and excellent atmosphere! Kid-friendliness: Kids meals were great and great portion size!
We came here for dinner with our son. The staff was very friendly. We were seated right away. Food came quickly and was nice and hot. Our waiter was very kind and attentive. He let me know they had a deal going on so i was able to save money on my dinner. If recommend this restaurant. Parking: Theres a huge parking lot out front. Has wheelchair parking available also. Kid-friendliness: Great kids menu. Crayons to colour. Staff was great with my son.
Sergio was a great waiter. Very polite, well spoken and paid great detail to our order. Hes a keeper. Thanks again Sergio!! Food : 5/5
Decent place in a pinch. Used to be a lot better.
Service was fast and friendly. Family-sized mozza sticks to start (gooey goodness), spinach pizza for the kiddos and the Mrs, and a calzone for myself all cooked to perfection and nothing left over. Our server kept our soda and water topped up and who can forget scanning the qr code for the bonus of winning a possible pizza oven . Great job staff and managers.
Had a great night! Thanks goes out to Alec for the awesome service and making it all the more better!
I had wonderful experience with my waitress alec, by the time I was leaving I felt like me and him we re good buddies. Great guy!
Foods alright, unlimited soup, bread and salad keeps me coming back
Excellent service! Food was on point
The pasta is delicious
Great food ,Great Service . Parking: Great parking lot Kid-friendliness: The kids love it there mThey are Great with kids
nice atmosphere but the pasta is disgusting they don t cook it enough , and the service sucks , they take forever to bring you water and drinks even when it s not busy ..
Virginia was the best..great service, great personality...great people person!
Such a good adorable Italian dishes
First time here...it was awesome! Our server, Virginia was the very best! She didnt even have to write down our orders 3 of us). She was friendly and so helpful, regarding one of us having seafood allergies. Excellent atmosphere, fantastic meal and great prices!
Just wondering where my rose sauce is at on my pasta. Ordered through an app Doordash. No sauce on the pasta at all just chunks of tomato, noodles could of been cooked a bit better and the tiny pieces of chicken really filled me up. At this point a frozen store bought would of been way better and cheaper. Soup was good and the garlic bread was the best part of it but not enough for me. I wont be back there again.
Service was excellent, the food was edible but nothing special.
Dietary restrictions: Gluten free options Food
Great service !
Came in at 4pm, waited over 20 minutes, people who came in after got served before us
Take out and place orders
We were a large group of 15 and we had a great experience. The service was top notch and our waitress (Megan) was awesome. The place was packed but the service was fast and the food was great.
While the server was very nice, I have to say the food tasted like frozen food that had been heated up. The garlic loaf was luke warm when it arrived. The chicken in the chicken parm was a little over cooked and the entire dish was sauce heavy with a totally forgettable sauce. I will acknowledge that chain restaurants need to ensure their dishes are consistent but in this case sadly it seemed to resulted in a sub par result.
I don t typically write reviews, but I am so disappointed in this place .food was bland and tasteless. And we ordered very simple meals. Even the garlic bread was mediocre. Seems like many of these places are now hiring kids, who could care less about quality. Won t be back.
I ordered food from this restaurant through DoorDash recently, but I was disappointed with the poor food quality. They didnt include butter cups for the bread, and my order of cheesecake was missing whipping cream and caramel sauce. Given the high cost of their food, its disappointing to see them compromise on their food service. Its simply not worth it.
Busy for a Tuesday. Staff didnt tell us about the kids eat free if you pay for a full price meal.
Needs a good reno. Chairs need reupholstery, and washrooms were absolutely disgusting with overflowing toilets and garbage cans... It was around 3pm and quiet, so there were no excuses for the restrooms.
terrible service, waiter threw takeout boxes on the table, got food in our drinks, very rude to us as soon as we sat down. my first time going and won t go again.
Visited this location before and have had wonderful experiences but this last time was the worst The waiter was not friendly at all. We ordered our meals with AYCE soup and bread. He brought our first servings of ayce and then ignored us for a while. After a while we had to ask to get more soup and bread (where before they asked us or brought us more). Came with our soup and slammed it down it almost spilled everywhere. He asked if we wanted cheese on our soup and when we said yes he seemed annoyed and left to go get the cheese grater. When he grated the cheese it was so aggressive that cheese kept falling into my lap as he was grating. When we were still eating he asked us if we were going to get dessert or if we were ready for the bill we told him we weren t finished yet and would like some more All you can eat soup. Why do they call it AYCE if they don t let you eat all you can eat? During our entire meal we never once got a refill on our waters. We felt very rushed and ignored
Food was alright, service was disappointing. Extremely slow and the waitress was not great, hard to get her attention and kept forgetting our requests. She seemed annoyed when we asked again.
For price and being a chain I find this one of the best ones that is consistent. Hadnt been in years and forgot how much I love their salad! I used to make it almost to the T!
Service was amazing, our server had an amazing memory and was very prompt. Food was good, but I found the chicken Alfredo to be lacking in flavour, which Alfredo isnt the most flavourful thing in the world but still was a little bland, everything else was wonderful though. My only issue is the tables are way too small for more than 2 people, the plates were very large and there wasnt a lot of space for 4 dishes and 4 drinks let alone the signs also on the tables.
If I could give less than a star, I would. Service was terrible! Took forever to be seated, waitress rarely visited the table and had to go find another waiter to even get our bill. Restaurant wasnt even busy, 15 tables tops but lots of staff. The robot that brought the food to the table provided better service, atleast it played music!
Great place to eat, and the service from the employees was the same.
Fantastic food and great service
We left because people seated after us were served before us.
I tried East Side Marios a few times over the last few month and its been a great experience every single time. Food was always great and the drinks too. This time we tried the sea food linguini and the chicken sammy and they didnt disappoint. The seafood linguini is usually done with white sauce but they do it with tomato sauce and i liked it better this way. Great food at reasonable prices, try them out! Parking: Lots of spaces Kid-friendliness: Kids menu available Wheelchair accessibility: Wheelchair accessible
Very expensive for what little you get. I had dropped into the restaurant several hrs before to make the order. When I went back to pick it up at the scheduled time the order was not ready, nor did they have any idea what I was talking about. They eventually found it, came up with some excuse and I ended up waiting for 30 min for an order I had made hrs prior. Not impressed at all. As for the food, not great, not even really good. Our teenage boys barely touched it. Thats saying something.
Vegetarian options: Didn t like the food at all.
a kool menu item they have is all you can eat soup! and its delicious
My server Nicole was fantastic! She was friendly and efficient. She even entertained all my picky requests, through all this, she remained smiling and professional. I know Im alot to handle in a restaurant, kudos to her! Solid 10 for service, and the food was also amazing!
Great place and great, our waiter was a Colombian guy Jhony, he took the service to another level!! Amazing place definetly a must go!!!
They were clearly understaffed but the young lady did a very good job Parking: Large parking lot super accessible Food : 5/5 |
The food was terrible, the lettuce had a rotten taste . The wrap I ordered was not good at all .The chicken tasted like it was cooked the day before. The service was terrible, she didnt even check to see if everything was okay if she had of ,the salad and wrap could have been replaced.
Short of staff maybe, but we had to wait for refills of drinks and salad.
Had a fantastic meal with my family. Everything came out fast and piping hot the chicken Parm is my favorite. Our gracious hostess savannah greeted us at the door and took us to our table Our server April was fantastic and attentive she took care of all our needs what a delight to be served by such a wonderful woman with definitely be back.