5520 Henri Bourassa Blvd W, Saint-Laurent, Quebec H4R 0M6, Canada
Petinos est une chaîne de restaurant déjeuner à l'ambiance chaleureuse et décontractée. Nos plats sont concoctés à partir d'ingrédients de première qualité afin de rendre vos matins des plus agréables.
This place is exceptional fast service I had a great time I come here often and the servers are amazing love this place.
I finally tried the cheesecake waffle, it was amazing. The service was good and quick too. I just don't understand why they bring the bill right away without even asking if I'm ready first.
Decent breakfast but not sure why you can’t substitute a coffee for OJ.. my child wanted the 3 little pigs omelet but since he is 7 and doesn’t drink neither coffee nor tea, we asked if he can have a small cup of orange juice instead and the waiter said no.. sometimes as a restaurant, you have to be flexible
One of my favorite breakfast spots in the area combines excellent service with delicious food. Their menu offers a wide variety of meals. I've visited several times, and each experience has been enjoyable. The coffee they serve is good, and the prices are average. You can look up the menu online or check the images. Unlike in the USA or EU, they ask for a minimum tip of 18%, but you can request the waiter to lower it if desired. Ultimately, the tip reflects how satisfied you are with your experience.
Our favorite Brunch place, you gotta wait a bit for a table to be free but the food is worth it, they have an amazing menu
It's best to make reservations before coming unless it's just for a table for two. I've been to this Petinos location several times, and the food and service have always been excellent. The potato with hollandaise sauce is the standout dish that keeps me coming back—it's absolutely delicious. Despite being extremely busy, the staff here are attentive and friendly. I would definitely recommend this place.
Friendly and fast service! Went for the early bird special and the portion size is just right for me. Everything taste fresh and hot~ It was a good breakfast and worth waking up earlier for! ⸜( •⌄• )⸝
Amazing food and generous portions. I had the omelette with bacon and swiss cheese, and it never disappoints. The potatoes are partially delicious. I usually avoid giving a bad review, but this time I found it unreasonably bad customer service. Excellent service is what I USUALLY say about this Petino's location, as I have been here dozens and dozens of times. However, today August 25, 2024, although the restaurant was quite busy, there were some empty tables and booths for four or more people. Three pairs of people that were waiting for a table were seated side-by-side at a table for six where the 3 tables were separated by just a few inches. Unfortunately we got the middle table and there was barely enough room to move. The couples on the end tables at least had free space on the other side of them. There was so little room for us that I had nowhere even to put my purse as there was not enough room to hang it on my chair and the floor at my feet had crumbs and food on it. When we asked if we could please be seated somewhere else like at an empty booth that was right near us we were told that we would have to go wait in line again. When we protested over why should we go stand in line again as we were clearly there before the other few people in line we were told that our table would go to the next people in line since we gave it up and we would end up back at the end of the line. Again, I repeat that there were at least three empty booths for 4 and an empty table for six available. I am not suggesting that we should be seated at a table for six, but why not give a booth for four to two people if it was empty? We were finally seated at a small booth for two, but two of those booths for 4 stayed empty the entire time we were there. My friend and I have gone to this Petino's multiple times, and usually the service is very good. Not sure why today they made such an issue over a simple change in seating. The hostess seemed to be particularly bothered by our request.
Best place for breakfast with a lot of choices, a lot, a lot. Place is clean and welcoming. The staff is nice. What else would you ask for? Food : 5/5
The club for 2 was very good with petinos potatoes.will make a 2nd visit. And try another menu item.
Unfortunately, breakfast was not tasty at all. My spoon was dirty and not washed.
Best breakfast experience in Montreal. Come try right away
Honestly by far the best breakfast place in Montreal, fast service, amazing customer service, no complaints at all only positive things to say about Petinos
I am a regular at this restaurant that I like to go with my family, this morning November 30 I arrived the waitress barely said hello to us, she offered us coffee I asked her for water, she arrived with of a cup of coffee which she stupidly placed at the edge of the table, and left when she came back I told her that we wanted water not coffee as we asked, she left to come back with a glass of water then that there were 3 of us there table, I asked for another glass of water, she had an attitude, I asked her if she was okay, she told me I didnt listen, and that we were human, plus she smile at white people and ignore black people which I find to be racist and disgusting. Girl its 2024
Everything was amazing. The first bite of the fries and mixed berry waffle hit different. Service was also on point. Def worth comin here if ur in Montreal.
Best service for lunch Fast and efficient and the food is always 5 canvas
Impeccable service, the staff is great, the atmosphere is at its best. Sophie & Tina thank you for the service!
Thank you to Tina & Sophie Impeccable service great staff team
Great place
Great experience!
Best breakfast ever !! Amazing service!
What an incredible dining experience for the taste buds. Memorable. Thanks Tina!
Absolute amazing service. food came quick and was delicious.
Normally a young girl looks after us very well when I go with my family and today when we went to breakfast, a lady looked after us. To start with, the girl didnt bring the plate that I asked for. She didnt bring us water, nor did she come to ask if we needed anything else, nor did she serve us coffee...that ladys attitude was not professional at all for working as a waitress. Honestly, what a disappointment because we noticed that he was racist. He explained to me, he treated the other people well and he didnt even come to ask us if we were satisfied or if we wanted more coffee...I dont know if its because we were the only Latinos...
Great food, waitress seemed to be annoyed...
The tastiest breakfast ever
Good quality Good atmosphere Good portion Food : 5/5
Friendly staff, good service.
Worst pancakes Ive ever had
We have been regular customers of Petinos since it opened, as we live nearby and the food is always excellent. However, today will be our last visit. I took an extra French toast and they charged me $4.75 + $2 = $6.75. This is the price of a whole loaf of bread and half of a breakfast of 2 eggs, bread, potatoes & bacon. It s really making people laugh. Its a shame.
Worst service I have ever received for lunch. The waiters seemed completely overwhelmed and the food arrived cold after a long wait.
Update: we had way better experience than in winter. The food was properly prepared and served. The place was packed but it didn t affect the service too much.
Lovely service
I had a terrible experience at this breakfast place with my family. We were treated horribly from the moment we arrived. The staff was rude and failed to accommodate my handicap mother. At one point, the manager even put his hands in my face and yelled at us. He made it clear that they didnt want our reservation because we are Jewish. After a series of disrespectful interactions, he asked us to leave, threatening us for simply mentioning that we would write a review. Ive never encountered such unprofessional behavior, and both managers should be ashamed of themselves. I will never return and strongly advise others to avoid this place. Thank god for Allo Mon Coco that took us.
I recently visited Petinos with my family, and it was one of the most disappointing dining experiences Ive ever had. From the moment we arrived, we felt unwelcome. Despite our attempts to communicate in French, the staff insisted on speaking only English, which was frustrating and felt discriminatory. The situation escalated when the managers became confrontational, even putting their fingers in my face, which was both unprofessional and disrespectful. They explicitly stated that they didn t want us there, despite our reservation. To top it off, we witnessed them turning away a party of over ten people, which left us questioning their overall customer service approach. It s disheartening to see a place treat customers with such hostility. I cannot recommend Petinos based on this experience. There are plenty of other breakfast spots that value all their patrons regardless of the language they speak.
Not the most welcoming employees but the food is good.
I recently visited Petinos and was deeply disappointed by the treatment I received. As a member of the LGBTQ+ community, I expect to be treated with the same respect and dignity as any other customer. Unfortunately, this was not the case during my visit. The staffs behavior was discriminatory and made me feel unwelcome and uncomfortable. This kind of treatment is unacceptable and goes against the values of inclusivity and respect that every establishment should uphold. I hope Petinos takes this feedback seriously and works to ensure that all customers, regardless of their sexuality, are treated with the respect they deserve. As a result of their behaviour with me, I walked out. Good riddance, avoid at all costs
Awful experience and manager has very bad attitude...zero friendliness. Refused to seat us just because we were missing 1 person from our party. Kept my 90 year old mother standing in the entry way. Worst customer experience ever. Better off going to Allo mon coco
Great breakfast spot food is super kids luv it.
Great service and food. The staff were very welcoming. Recommend getting the Avocado salmon and Gaspésien Benedict.
All is delicious
Overpriced Crowded Food was average Food : 3/5
They had misunderstood our orders but the food and the place is great.
Micheal was great with us .The food was good.
Micheal was amazing!Food was great Wonderful and right away loved !Fr:Toronto Vegetarian options: So wonderful! Food : 5/5 |
Poor service We arrive at 9am and ask for a bench they categorically refuse stating they can t because it s the weekend rules.. the restaurant was empty.. She told us the food is excellent.. don t you guys know it s all about the experience Such a lack of judgement and consideration for your customers
Good food, quick service, a bit noisy
The criticism I have to tell you is that for the tipe you do not have the 15% the minimum you have 18% on top plus the taxes For that I find unacceptable
Delicious food
Bad food
Nice and good experience.
Best place for brunch!!!
I went for lunch with my friend. I didnt realize they closed at 4:00. They allowed us to finish our burgers until we left. The service was excellent!
My favorite place for a good breakfast, beautiful atmosphere!
Be prepared to be inspected and counted like convicted people when entering this restaurant. If one of your family is parking the car, you will be held in entrance until he/she arrives even if there is an available spot. After you got counted again, you will be greeted with a rude disclaimer that you only have an hour and half to eat and leave. I wonder who will be willing to stay in such restaurant for even 5 mins?
Loosing their touch
Good time with colleagues. There were a lot of people but we were seated immediately, the service was quick and the waiters offered to refresh the coffee regularly. Very nice experience. Parking: The parking lot is part of a rather busy shopping center. You may have to park further away than in front of the door. Kid-friendliness: High chair and adaptable dish for children. They can also eat with you.
**Avoid This Breakfast Spot!** My recent visit to Petinos VSL left much to be desired, thanks to an incredibly disappointing experience with the management. Upon arrival, we were greeted not with warmth and hospitality, but with an air of arrogance that permeated from both the manager and owner. Firstly, the managers haughty demeanor was evident from the moment we stepped in. Instead of a friendly welcome, we were met with a condescending attitude about seating options for our young baby. It seemed that accommodating families with children was simply not a priority for them and the manager preferred that we leave our infant sitting in a booth despite him being only a few months old. Furthermore, the owner, who happened to be hovering around, seemed more interested in flaunting their perceived superiority rather than ensuring customers satisfaction and we left before ordering food. Its regrettable that such a potentially charming breakfast spot is marred by the egos of those in charge. In conclusion, unless you enjoy being treated with indifference and disdain, I would strongly advise against patronizing Petinos. There are plenty of other breakfast places in town that not only serve better food but also prioritize customer service over self-importance.
Perfect portion! This was a wonderful experience brought all my staff. Not too noisy food was delicious
Great food and portions. Good service by some of the waiters not all of them.
One star for this reason: I came in and I asked if it s possible I can sit down with my coffee while my date arrives. The manager refused. I politely asked again (no insult whatsoever). And he kicked me out. I asked him why and he wouldn t tell me
Its an excellent place.
Waiter and waitress are very nice and helpful. Food is quick and nice in both presentation and taste.
Always fresh and friendly. My choice is the 3 cheese omelet.
Every thing was perfect. The minute we ordered the food arrived. Cleanliness, service and food were perfect.
Liked the eggs, fruits and avocado salmon breakfast, yummy great service
Great food. Friendly service but need to get their attention. Parking: Lots of parking. Food : 5/5 |
Food was much worse than it was in the past. Also the owner is a jerk. We were freezing at the table we were given as the A/C was blowing directly on us, when asking to move as my wife is very sensitive to cold, he said in a miserable and annoyed tone: no once you re seated then you can t move . Definitely won t be returning when you have an attitude like that.
The food and presentation were nice, but the people who served us were very surly. Even though I ordered, the waitress took the fork, spoon, knife and paper and ignored me. When we told the other waiter, they only brought forks and showed great disrespect to us. and they charged five dollars for the empty plate. They probably did it because they thought the tip would be low.
I came here and the place is dirty as hell in the back and the employees are abused by a vulgar violent and disrespectful owner. Please avoid this place at all Costs and make a report on the owner. This place should be shut down. Contact quebec health inspectors and send them his way. This guy needs to shut down as he isnt fit for the restaurant business.
The manager there is so mean and doesnt care about the customers. l. Its s uch a shame cause I used to go there with my family regularly and now we find another restaurant just to avoid that guy
Made me a hard boiled egg instead of poached eggs. Failed on 2 orders.
Great spot for brunch. Definitely what I expected. I will definitely come back. Parking: In front of restaurant Food : 5/5 |
Their ultimate goal is to offer their clients the pleasure that comes with a good meal served in a welcoming and warm environment. Our smiles are the source of our energy. Meals and service very inviting. Always served fresh. Detail oriented. Clean at all times. A1. Local artists displayed on their walls presented with pride. Magnificently. Many thanks.
Delicious meal, we are never disappointed, it is very generous and the flavors are there.
The best breakfast in town! Great service, yummy food and big portions
It was absolutely fantastic. The service is exceptional, even during a rush period we were served quickly. The kitchen and staff are competent and professional. I recommend this restaurant for a successful customer experience!!
Owner is rude and does not care at all about his customers. Turns away my sister-in-law, who is a mom with a stroller. Tells us if we dont like it, we can get out.
You can go with your family and friends eat and have fun
Customer service is great wonderful staff. Available Terrace
First time visiting this location, the food is always tasty however the waiter was super rude and not polite. He throw the plate on the table, never came back to ask us for coffee filling, just want us to leave so he can close earlier. Busy place. No sound proof walls. Food amazing but service zero.
I am no stranger to Petinos this location but 1st time this happens to me i arrived on a semi-calm Saturday morning requested to be seated outside but was told I cant take my seat until my awaited friend arrives. I was puzzled & asked why, they said that its the owner/managers rules. Apparently, he doesnt want customers sitting 3hrs coz your friend arrived late so they hand you the menu & say you have (1.5hrs) which I find ridiculous. My friend was late & I stood there like an idiot for 20min waiting. I called to speak to the owner & he was determined to make me wait, I pushed & said I can respect your 1.5hrs rule but its my problem how I use it. He agreed to finslly seat me but wasnt too happy about it & my friend showed up that same minute. I lost 30min that couldve been used wisely & started my breakfast on time. Not sure if the owner has truly been abused by customers or was he just money driven to try & maximize his few hours of opening!!$&&*@! I think it makes my experience as a customer unpleasant when you are timing me & punishing me for my friend latenes. In all cases, this is not good customers service & bad 4 business. The staff is polite & hardworkers but NOT going back anymore
I had excellent service and the food was generally good. On the other hand, at the reception the welcome was cheeky, I have never encountered such a way in a restaurant.
Nice place for lunch, good plates and honest prices
Petinos is one of my favorite restaurants for lunch. Their service is always impeccable. The only slight downside is that we are often crowded in the dining room, but the quality of the food and service makes us forget that. As usual, I take the delicious Petinos potatoes. The service is fast, and the menu offers a wide variety of choices. No matter what you choose, you will never be disappointed.
Very nice, very clean, very good food and service.
I am writing to express my disappointment with the recent experience I had at this breakfast restaurant. Not only was the customer service subpar, but the conduct of the host, who I later learned was the owner, was completely unprofessional and unacceptable. Instead of welcoming the clients he was threatening them and yelling at them with zero explanation and was using bad vocabulary! It was totally unacceptable i would never go to that place again first and last time!
The breakfast place had promising reviews, but unfortunately, our experience was far from satisfactory. Upon arrival, the owner rudely informed us that we had only 1 hour and 30 minutes to finish our meal and leave. His manner was disrespectful and made us feel unwelcome. Despite the decent food, the poor treatment overshadowed any enjoyment. Hospitality and respect for customers are crucial in the service industry, and unfortunately, this establishment fell short in that regard.
Really tasty and theres parking for hybrid just next to it!
They served us ham that was expired. The meat smelled really bad. Pancake was good.
Welcome rider if the people are not in the restaurant for example in the parking lot and arrives he tells the other people on site to move forward in a stupid way
I love this place, we eat well, the atmosphere is excellent. The service is very good and fast too.
COCKROACH IN MY COFFEE NOT A JOKE!!!!!!
Its OK. I find the prices a bit expensive for the items provided.
Large breakfast plates good basic food friced just right
Very generous plates and lovely atmosphere! Perfect for a nice brunch :)
Even if the restaurant is empty you will be left at the entrance until the 3rd person arrives. Impossible to take a seat and have a coffee. Bravo for the welcome
Kid-friendliness: Il existe des chaises adaptables pour les enfants Food
Good, thanks!
Cant get better. I guarantee it. Any item on the menu is fresh and delicious.
Waiting terribly long for a group of 3 to be complete when we would have been assigned to a table much earlier, worst Petinos I have seen, I recommend going to another Petinos that makes sense
Food was delicious and came out super quickly! Portions were large and typically priced. The server was really friendly and helpful, thank you Andres! We were told that there would be a hour and a half limit if there was a line out, which was not a problem, especially with how quickly everything was served. It was a little noisy, but thats to be expected on a Saturday morning.
Delicious food!
Kitchen always A1 Table tight at times, but generally good! The service is excellent depending on the day!
Very nice brunch restaurant Though super busy on Saturday morning, it s very organized. Clean setup, fast service, delicious food. I highly recommend it. Food : 5/5
Good breakfast restaurant, simple and efficient. Excellent service. The potatoes are delicious!
I highly recommend this place because everything was very, very great
An efficient and dynamic team, we were in a group, it was good
New Years Day ...it was quick and freshly made meals !! Kid-friendliness: Yes ! We went with our toddler grandson, with no issues !! Food : 5/5 |
Kid-friendliness: Super nice, très gentil(le)s avec notre bébé Food
Line up and waiting some 20 to 30 mins to get a table and once we are admitted we were given 1h30 ; clearly stated before we were led to our table. Food came 10 minutes after we ordered.the food not bad; it remains on the commercial standard level. Service was fine. Since the place was packed, it was noisy...no background music..however the good company of friends makes the experience pleasant.
It was so cold that I had to keep my coat on. Problem for more than a month with the heating system of the shopping center that I was told.
Great service . Friendly staff. Tasty food . Will be back
I used to come often, used to be my favourite spot but over the years the service and the food got really worse. Last time was my last straw, didn t even wanna get us a refund for the drinks that tasted bitter. Will never come again!
Make sure to get the stores spécial potatoes
Beautiful atmosphere, the food is superb and the fruit is very fresh! The service is excellent from start to finish, thank you Yaelle for your good service!
Fantastic breakfast food. I like a place that has creton, and theirs is amazing. The Petinos is huge and has everything you want.
My favorite lunch restaurant in Montreal! Always great service and super fast. The plates are delicious!
Sick!
Outstanding service, spotless environment, and a swift, professional team made our experience memorable. The food was exquisite, and despite the bustling atmosphere, we were promptly escorted to our table. Our server, Andras, was exceptional and incredibly accommodating.
We enjoyed our breakfast. The staff are very friendly.
I called to ask if they accepted small dog in stroller. Because more and more places are accepting little dogs in strollers or bags in there restaurant in Quebec. The guy that answered the phone was very rude when ask him if I could bring my dog in a stroller. He cut me off and told me no dog in the restaurant so I quickly told him that in other franchise like is they had no problem hoping that maybe he would reconsider. He cut me off again and told me to go to the other places wished me a good day in a nervase tone and hung up on me. I do understand that we are really behind in Quebc in accepting dogs in restaurants witsh is sad. Travel a lot and in Europe and in the US they do it happily. We are a modern society and we still have a problem with that. It wasnt necessari to be so rude about it just say no sorry. All I can say is tha my dog behave better then him.
The worst ever restaurant I enter in my life and the worst owner who treats the client like garbage.,Never go there.
Very bad service, the owner is very arrogant, he is disrespectful to customers and to his employers. He insulted us and told us to eat garbage. I have never seen this in my life!!!! I will never set foot there again. I advise you not to go there. Bye bye pétinos, you are banned from my restaurant choices.
I always used to come here it was my comfort place close to work but the other day I witnessed the owner yelling at an old lady to move when she was just standing there and he went and put a vase where she was standing, which is an incredibly weird thing to do to the elderly...theres ways to be polite and respectful and get your point across in the service industry but the owner of this specific Petinos is incredibly rude and of bad taste and he put me off this location forever. Ive been with my coworkers recently as we work near and you can even tell the owner is not managing this location properly the staff looks fed up and their service takes forever and theres no order even when its not rush hour. Ive become disappointed and hope he can learn a thing or two about basic kindness. We wont be coming back here or his other location in Anjou either.
Waited 30 mins and then ended up walking out. Waiter didnt even mind us and when asked for, they kept walking away. People that came after us were served and we were ignored. Wasted 30mins. Really unpleasant experience.
Its my first time in Petinos. I give 5 for the entire service. It was welcoming and warm to eat a hearty meal. Congratulations to the whole team. I will come back next time. THANKS
Very good breakfast place! Good food! Staff friendly! Parking available! Clean and safe!
This is my favorite lunch restaurant. Its always a pleasure to come for coffee and a meal every week.
Extremely rude and irritated staff. Food was basic and expensive. Honestly, not a welcoming or friendly environment. Would avoid.
The owner just treat us so bad, he almost kicked us out of the restaurant, why? Because we were asking the host how much time it would take to us and our 8 kids to find a table approximately
Good food but manager seems to think that it s acceptable being extremely rude with lady customers. If he can t handle the « rush hours » he shouldn t be manager.
Solid brunch place. I always get eggs Benedict with smoked salmon.
Excellent service and food
my friend and i got there before our other friends and they didn t let us sit at a table. they have this policy on the weekends where you re not allowed to sit inside if your whole group hasn t arrived. i understand their policy and didn t mind it until they let another group that wasn t fully arrived sit at a table. i thought that was unfair to us because there was no one waiting in line and we got there pretty early. i ordered their mushroom omelette and it was unseasoned and bland. their potatoes were good. it was my friend s birthday and they didn t even sing a song for her (when we literally witnessed them doing it for someone else). we were a pretty big group. i ve tried plenty of breakfast places and this was my first time at petinos definitely not coming back.
Literally my favorite breakfast place. Love the food and plates are served super quickk.
great food, good service, i loved it,
Tina was a gem best waiter food was amazing!
So good
I like the American breakfast (steak and eggs). The home fries are the best! Great spot for brunch with friends!
Very nice place, very popular, fast service, and a nice business owner Mr Chris.
Busy brunch restaurant. I got the Mont Blanc again, which was delicious. The benedict sauce wasn t the best, consistency was off. Don t know if it was a one-time occurrence. Potatoes were delicious as usual.
French signs everywhere! I will not support businesses who ignore my existence
hostile environment - owner insults customers and walks around staring tables down until they leave. staff is nice and friendly for the most part. most definitely my last visit to this location. left feeling harassed and belittled.
Service is below one star . They give you attitude. Very Rude and disrespectful . The owner is just there to insult customers so does the supervisor Tina. Very very bad experience. Dine in, take out, delivery,
A little crowded but thats to be expected when the food is so good! Loved the brunch, 10/10 would go again.
I went with a friend of mine for the first time to the one in ville St Laurent and really enjoyed the place, the service and the food. Very well organized and clean. Also the location is perfect as its in a Plaza where you can find other stores and theres a lot of parking spots.
The place is very cold because of the air conditioning above our heads making breakfast cool quickly. Few young people serve the public and several pick up, so service is delayed. Parking: There are several shops with little parking nearby. Kid-friendliness: It is familiar although more adults go
I love going to this for bubbles tea and it the best best place ever gu e it a try u will like it just like me
Live-until. Bon ben sti, bon ben! Pardon my poor French.
Food was delicious
Vegetarian options: Il y a beaucoup de plats végétariens Food
Good breakfast. Went on Saturday. It was a bit cold in the place but otherwise great place for a brunch Food
good food, relaxed atmosphere, and friendly staff. Worth checking out.
Great breakfast place. Menu with a lot of choices from sweet to salty. Service is quick and very friendly. Food came out quickly. They asked us if we wanted a coffee refill before refilling (some places refill the coffee without asking and that can be quite frustrating when you just added the right amount of milk and sugar to make it perfect) so bonus points for that.
Wings so good
I ate a steak poutine... very good!!
I am so disappointed in my service here. I came to get take out and when I asked the server, she said yes the owner/manager quickly interrupted and said no, I gotta take care of my customers in here and basically shoo-d me away. It was the least tact and social IQ I ve seen from an owner in a very long time. I spent over $100 at the same location yesterday at lunch I quite regret giving them my money. If take out isn t an option, you should likely close the store on doordash / Uber - quite hypocritical. Needless to say; will not be coming here ever again.
the waiter asked for a better tip
Friendly staff. Quality food and reasonably priced. I go for breakfast here every time I visit my daughter in Montreal.
Very nice food & super quick service!! Our waiter was George. I highly recommend this place !!! Very pleased !!