505 34e Avenue, Saint-Zotique, QC J0P 1Z0, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
They are sloppy, their food sucks, my burgers were a mess and disgusting, the customer service is absolutely horrible, we wanted another drink one drink we waited 20 mins for ridiculous and they are slow wasn't busy at all in drive thru or walk in, couldn't provide me a receipt bc they couldn't find my order I wouldn't recommend
We ordered fries and it was cold when we got it. The burger we ordered had ketchup all over the wrapper. Fryers and other machines were very noisy, you can hear it from the dining area. But overall, the cleanest Mcdo I saw.
My food over all was good. I ordered 3 meals. They were well prepared but one of the fries were cold and the others were hot... my friends chicken Patti on her sandwich was cold and hard but they made a new one for her :)
Made an order at 3:25am this morning I asked for a trio 10 nuggets with a trio bigmac. I specifically asked them to make sure my nuggets were cooked properly and that they were hot because every time I go to McDonald's my food is cold every time!! The girl who served me told me they were in the fryer and that i shouldn't need to worry they'll be fresh. Obviously they weren't! They were stale and hard like a rock! as if they just re-cooked an old batch and gave it to me.My fries were cold couldn't even eat them. Just wasted 40$ of food and ended up only eating 5$ worth off that 40$!!! Im disgusted!...either learn how to serve costumers properly or don't work at all. I go to the St.zotique McD's all the time and now honestly I dont think I'll buy again from them.such a waste of money!
Everything is good! Im amazed why staw in my smoothy is so narrow?!
WIth 2 babies its easier to order from here through doordash and not one single time have they gotten our order correctly. Its always missing items (multiple) and the sandwiches are literally trash. They throw 1 piece of lettuce, tomato and 1 slice of bacon and put it in an undercooked bagel and thats what they call a blt. Today was the last straw, chance after chance they keep on screwing up!
Stopped in on my way back from montreal. The lady was so friendly and easy to talk to. She even gave me a hug , great service. Had to get this pastry. Not sure what's the name but it was delicious.
The worst. Service is slow. Printers don't work to get you order and the screen is out so you cannot even see what order they at currently serving. No way they respect covid rules with everybody jam packed...and they forgot stuff on my order.
The guy on the screen told us that he doesnt take the code, and the girl at the window said that its on the screen should have taken it and didnt want to let us take the points
Lack of games for children. Nostalgia
Fries are empty
If i could put 0 star i would
To start, we waited 10 minutes for the cashier. Then 3 burgers were missing from our order. One was missing from the bill and the other two were just forgotten by the kitchen staff. We ended up missing our 3 burgers and they werent assembled as we requested. This seemed like a difficult ordeal for the employees of this McDonalds to overcome. In short, nothing goes as well at the cash register as in the kitchen. There is a lack of structure in this team.
The tables are not washed and the counter where we receive our orders is very dirty
Have a good coffee
14 minutes to get two coffees ridiculous poor speed
Terrible service in the evening: they no longer make quick wraps, nor any chicken (apart from the croquettes), no mcfleury, etc very disappointing. They do everything by halves: no pickles or onions in the burgers, almost no ketchup/mustard, dry beef patties, fries and croquettes that are always soft... I even asked for an iced tea with my trio, I received a half iced tea half root beer! They mixed the two, it s so ordinary. Every time I go there after 10 p.m., there s always something wrong with my order. It seems like they dont want to work. It s all well and good that they don t want to be there at night, but let s see if they push themselves a little to make burgers and ice cream, it s not complicated! It doesnt take a diploma!
Courteous and fast. The meal was not very hot otherwise. Be advised when you arrive at the command station to make a big jump, when it announces itself. The volume is very high. Every time, even if I expect it, I take the leap and/or at the same time let out a cry. Lol Parking: All parking is close to the restaurant. Except for a few, who arent really worth talking about. Wheelchair accessibility: Easy to enter and exit the establishment as well as the toilets, and parking are adjusted to your needs
Move quietly, no stress. People can wait.
Very dirty. Lots of food on the floor. Tables not cleaned. Overflowing trash cans.
Ridiculously long counter service, every time! You are too preoccupied with serving the drive-thru that you neglect the customers who come to be served inside!! 25 minutes of waiting for 1 cheeseburger and the other day 40 minutes for 3 cones.... COME ON This kitchen is missing a manager, someone who manages employees who dont know what to do.
Quick in the room, courteous, they came to deliver me to my table Wow! Not in Valleyfield. Obvious difference, I love eating at this McDonalds restaurant in St-Zotique
Typical mcdonalds. Near to a karting place. Lot of teenagers around.
I waited about 30 minutes to get my order and tbnk was missing a poutine, the young people who were working didnt stop being stupid, they were practically shouting in the kitchen
Service was fairly quick.
Parking: Grand parking avec place Kid-friendliness: Ballon et dessin avec crayon toujour accessible Wheelchair accessibility: Rampe avec porte électrique et des table basse pour les gens en chaise roulante
Dont go in the evenings, they dont make poutine or big M for a big mac anymore, it took almost 1 hour evening service lousy
Wheelchair accessibility: Easily accessible. Food
Closes at 10 can never do anything after 10 no crispy chicken no chicken no bbq sauce no 24 hour lunch 1 star.
Jennys service is the best!
Super fast service on a Friday evening, family of 6. We got our order in less than 5 minutes! Well done!! Great dynamic team.
ItMcDonalds, what do you expect.
3.6 very high rating for a McDonalds and I confirm why hot and fresh croquettes very rare, fast service
Great service, friendly and quick!
We ordered chiken nugget in happy meal They gave ham burger... Food : 2/5
I just wanted to stop for a little poutine around 11:30 p.m. and I waited for over 25 minutes. I understand that its late and that there arent many jobs at that time but 25 minutes is way too long for a McDonalds.
So slow! Ridiculous. Lazy staff.
I ordered two dishes, but they only gave me one.
seriously when you order chicken croquettes and you ask for sauce, forget it, arent you in such a hurry that its
Very nice and clean they also speak English and French
Slowest and worst service ever
Its a McDonalds what more can u say beside at least they keep thr bathroom clean
When there are too many children, its too noisy and when you go to a restaurant its to have peace.
My visit on June 2 at 11:30 p.m. to the McDonalds in Saint-Zotique was an extremely frustrating experience. After an exhausting day and a long drive, I stop to get an iced coffee, as usual. However, this time, the cashier seems to be having difficulty with the summer promotion for iced coffees at $1 plus tax (see photo), which I use regularly. Despite my repeated attempts to show her the promotion on my phone, the cashier continues to claim that the promotion does not apply to the iced coffee I want. After several frustrating exchanges, she finally gave me the coffee without applying the promotion. But instead of concluding the transaction in a professional manner, she throws a dismissive remark at me: Next time, learn to read sir. This behavior is unacceptable and represents a blatant lack of customer service. I fervently hope that this situation is resolved and that this lady receives proper training to avoid such incidents in the future.
Fast service
Service was quick
30 min wait for a trio and bitter staff not respectful at all
not so bad for a McDonalds Ive already seen worse
Its Mc Dees. No introduction. When theres no other choice. There Mc.
Restrooms were not clean
Non-existent service. A queue of more than 10 people waiting for a cashier who just didnt come. All the trash cans always full to the brim! Yes, a fast food restaurant, but one that doesnt care about the experience of its customers.
I have been to this McDonalds a few times during my shopping trips in the area. Only one cash register and rather slow service unlike several restaurants of the same chain, decent atmosphere but nothing more.
Stopped in drive thru on Tuesday evening around 830-9:pm. and did the usual order of double hamburger and fries combo. The fries were ice cold. Not usual for this McDonalds location. Must be a process issue that can be fixed...
Really one of the worst McDonalds Ive visited. There are always errors in our orders, chessburger without cheese, doesnt give the right sauces, asks for no pickles or onions and its ready. Imagine if you give this to someone who is allergic the consequences could be very serious... the management is very deficient in this place. You still work well just at mc do, its not a very complicated job
A horrible place.
I go for breakfast only.
Fast and without surprises
Disgusting.
Best Whacky Worlds in all of North America. Canada got us beat on this one boys.
It shouldnt take 15-20 minutes for two coffees. I understand if there are a lot of people but no one was there.
Hamburger like garoché in the manufacturing no pride the meatball and condiment off set of 3 inches all crooked...
You have to wait a long time to get served
The macchicken was dry. The service was ok
Make sure you speak French if not no food, terrible service, so sad need to speak French for them to serve you
The lady working right now at 12am was so rude. She was just cutting us off when we were ordering.
Mcdo correct
I found a pubic hair in my burger and I was given the wrong ice cream. It always takes them years to serve the people in front.
Chicken patty in the chicken mc is clearly outdated. It was dry and hard. Anything to avoid throwing anything down the drain. Very disappointing.
Very young staff It works hard, satisfied
Very large parking lot, food was perfect we ordered by the machine because at the counter we waited 10 minutes and we were not served On the other hand the order was ready exactly quickly and as mentioned everything was hot and perfect, surely a lack of staff was the problem
Very annoyed by business not clarifying that there 24h service is not a thing anymore They should just remove the signs then
Flies all over your food and fast food does not take over 30 minutes to get ready. I understand if you re packed but when you re not there isn t many excuses. What a joke
Well and
Excellent service
Good food
Wonderful place to do a pit stop for food. Staff is friendly.
Great service and great employees thank you very much everything was very good
Quite clean but long service.
The place is clean and fast service!
Burgers are advertised everywhere for a limited time and this restaurant never has any stock
Its a McDonalds. Very busy!
Surprisingly good and very clean.
the food is delicious The place is clean.
We got there and ordered at the same time as my parents. (Same amount of food) They got theirs right away and after multiple minutes of waiting I go to the cash and ask where our food was. They had put it in a bag even tho we placed eating indoors and basically forgot to give it to us since it was cold.. I asked for a tray, they gave me a tray with the paper covered in sauce stains and the tray was covered in crumbs.. REALLY?! Gave that back and went to sit. All tables were dirty and the sauce station was covered in sauce and just completely disgusting. Horrible experience and before you say « try working in fast food » I have.. this was just horrible
Disappointing to pay for two luxury crispy bacon macs and arrive home with simple chicken macs. Missing things from the bag every other time. Are often wrong. Not reliable.
Printer often doesnt work so Ive gotten the habit of taking a picture....
Vegetarian options: 100% pure beef chems Food
A normal McDonalds
Staff was great and welcoming. They were happy to welcome visitors from Ontario. Food
Didnt like it at all had to call someone to help us, place not maintained Monday September 4, 2023
Lots of people but fast service. The exterior configuration is weird.
Very good service!!
By far this is The cleanest, nicest McDonalds Ive seen! A nice gentlemen was constantly cleaning the tables, they were offering at-the-table service and the food was fresh. The bathroom was super clean and I have to admit that was the best experience Ive ever had with McDonalds. We took a picture of the entrance not to forget this branch and this experience.
Turn off your lights when youre closed, you idiots!
Posh McDonalds with table service. Very nice. Food was as expected. Decor was the new lounge style.
Very fast service. Fairly well maintained McDonalds, with modern decor.
The attention is very good
As all McDs. Glad they were open 24 hours drive thru.
Food
Not very inviting when you walk in. Washroom entrances where barricaded with portable baby seats. No one seems to be cleaning the place. Food : 4/5
Great concern on the part of the staff to meet my needs in terms of particularities. Very very quiet place at this time. I was alone in the dining room, the other customers taking advantage of the order to bring service.
The base standard of McD. All was good.
He was just kind of blah. The fries were stale, the burgers were just warm, my bottle of water was amazing. Went through the drive-thru, was a young kid at the window, he was nice, we paid him then moved to the next window, the lady at the next window she wasnt rude, but she wasnt polite either, she told us to go wait and spot number one. We ordered two cheeseburger Happy Meals, and a Big Mac Trio. We waited 25 minutes. If this McDonalds had been more in the city, I would never go to it again. But this one is Miles from the next nearest McDonalds.
What service... 1 hour . Never seen that!!!
My chicken mac was cold the chicken was dry dry dry and I paid for bacon in a cheese bacon which was not very disappointed with the quality and service
Grimace all you want but McDonalds has free smiles.
Asked for a joiner chicken and they put no lettuce on the joiner chicken and very slow