1900 Chem. du Fer-à-Cheval, Sainte-Julie, QC J0L 2S0, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
I went at 00:44. To my surprise the staff was very nice here. I’m used to people hating their jobs and doing less than what they are getting paid to do. Both of the employees seemed to be a little bit older, so maybe that’s why they seemed more mature and responsible than the average McDonald’s worker. I left very happy
very slow service when we arrived not that busy and they did not process our order in sequence, it was, it was missed.
I stopped here as u had to change my 9 month old daughter. The changing table was slanted that she literally slid down, it's a slide now.. the stall also didn't close or lock.
Ordered a coffee from the drive thru and I was alone, no one in front of me and I had to wait 15 minutes. The employee told me they’re short staffed. For a restaurant like McDonald, especially a fast food restaurant, it should be quicker.
Below par McDonald's.... Not sure if they were shortstaffed for a weekday afternoon but the service speed was quite slow (only using the pick up window for payment and food pick up, for example). The food quality was also not fresh: fries were dried out and buns were slightly stale. Not expecting gourmet but also below am average McDonald's performance. This is extremely conveniently located to get in and off the highway. The parking lot is also connected to the gas station next door which is pretty convenient.
We came on Christmas Day on our way to new Brunswick. Busy day due to most restaurants in the area closed. Service was fast and friendly. Easy ordering via touch screens that make us more comfortable due to English language choice. Ample parking, huge dining area (inside / seasonly outside) and washrooms available. Drive thru, delivery, take out and dining available. We ordered breakfast with hot chocolate. Everything was perfect as we ordered.
We were coming back of what we call here. A white noise street life at night in MTL. No sleep yet it's 10 am Sunday morning on the road no time to rest. This place make you feel like you're already doing your wellness routine so comfortable.
Absolutely ridiculous how long it takes to receive a simple order. I use the application to make an order to be ready by the time I arrived and I waited in the parking lot for 25 minutes to receive my order and when it finally did get here the coffee and the breakfast sandwich where ice cold and I had to tell the young woman to go get me a fresh one. This is definitely not the place to come if you're in a hurry
Very fast service compared to other McDonalds
Lack of training in the fryer... The fries were way overcooked and the poutine cheese was still frozen. The inside of the bag was covered in sauce. Just go somewhere else.
Order a sausage bacon wrap receives a wrap not sausage or bacon but with a sauce so spicy that I couldnt eat it. In addition, uncooked potatoes... isnt there a predetermined cooking time at McDonalds???!!!
Not edible my big M
Great for the price! there is free food on the ground. Always nice to see 10 employees working for one, you can feel the team spirit. Too bad there was no hair in my dish, the employees liked to turn their duvets while waiting for the fries to be ready.
The two portions of fries were cold, as were the sandwiches, whose assembly seemed sloppy, which did not help either the presentation or the appetite. The fountain drink was lukewarm, a far cry from the expectation of a cold drink. As for cleanliness, the restaurant room was very dirty. Ultimately, this visit was the most disappointing McDonalds experience to date. Kid-friendliness: Ronald McDonald Playground
Saturday November 8 around 1:00 p.m. I was waiting at the drive-thru and no one answered, so I went to the counter. I asked the clerk if I could order since no one was answering me, he told me no, I had to start the line again. Really bad service.
Interminable delays in receiving the order, more than 30 minutes...its supposed to be fast food anyway! Once received, everything is cold! Thats without mentioning the overflowing trash cans, waste all over the tables and on the floor... Above all, dont take the table service option, they will call your number instead of coming to bring it to you. ...so you never get served haha.
0/10 esti of shit service spoken all not French, 3 errors the same order waited 1 hour for 2 wraps, 6 siboire croquettes. Do not recommend McDonalds
A few times I stop and it s always a mess, dirty, trash cans full. Floor ready for the boboy beverage machines, unbelievable how dirty it is!
They defraud the ordering system and delete the orders after 2 minutes to make it appear that it goes quickly. In reality you wait 15-20 minutes for your order.
Good cheap coffee Fast service and with Smile
Alright
As for cleanliness, we will come back. The tables are dirty, the floors super sticky, the toilets are heartbreaking.
This McDonalds has a great atmosphere. Earthy.
Broken ice machine and more than 30 minutes of waiting at the drive-thru for two cokes
15 min drive-thru service for a coffee.....staff with attitude as well.... asks for a 2 creme coffee and fruit and fiber muffin, receives day coffee and chocolate muffin... very long delays and after complaint we looks at me and says nothing. Go to Tim Hortons Ste-Julie a lot better and better customer service!
What you would expect
I noticed that in many McDonalds no one is interested in serving the cash register. This one was the worst, I was completely ignored. That evening, there was a semblance of a manager. She is the one who should supervise young people. The order took a very long time!
Nice little Mcdo, was busy, clean, good service
This restaurant is unsanitary. The restaurant floor is dirty, the kitchen section floor is dirty and full of debris on the floor. Its service is a little chaotic. The section where the condiments are is also dirty. The trash cans are overflowing. I am also asked questions about the cleanliness of the childrens park. There is a smell that hits you when you open the door. I only go there for my grandchildren. I have to say how fast the drive-thru service is.
Good
Meet expectations
Not very clean, the trash cans are overflowing...
Kid-friendliness: Its one of the only ones where there is still a beautiful large room with climbing games and a well-windowed slide for children. My 5 year old grandson loved spending time!!!
Fast as I like.
Worst service experience I have had . 2 orders, 45 minutes apart between their receipt!!! Everything was cold, fried half full and the only thing the manager could say to me . We apologize, we are short of employees I counted more than 10 people behind the counter but half of them were chatting, laughing and having fun .. last time for me .. I will go elsewhere next time ..
2 in the morning. Im coming back from my job. I go to the drive-thru. I just never answered the intercom.
Zero cleanliness! We had to ask to wash our tables there are trash everywhere with food lying around too
Ive never seen such a dirty McDonalds. The floors are sticky, it really stinks, all the tables were dirty. The 2 liquor machines were hot. I didnt dare go to the toilet.
We arrived at 10:45 p.m.... no one ever answered us. We were waiting behind 2 young men. At 11 p.m. we were told to go to the drive-thru because it was closed inside. Wooww for the service to the customer who has been waiting for 15 minutes.
The dirtiest McDonalds I have seen and yet, I am a regular at this chain the tables were all dirty and what can I say about the rest, same thing
Very long service for take-out. We waited over 15 minutes to get 3 McFlurries.
Well...its McDonalds...
Impeccable service. Kid-friendliness: Yes the establishment is suitable for children
Kid-friendliness: Oui il y a un parc Ronald Food
This is the worst McDonalds Ive seen! The trash cans were overflowing, the trash was on the floor, the tables were really messy, in the kitchen area, the floor was so dirty and there was a lot of trash on the floor!! I just cant believe it!! However, there were a lot of employees! I don t know if it s the new generation under 18 but one thing is certain it was disgusting!! My McFleury was excellent!!
Turtle service 15 min for a coffee!
Probably the worst McDonalds! An error every two orders, interminable waiting time at all hours... almost 25 minutes of waiting at the drive-thru stuck without being able to leave... AVOID
Lack of coordination. Staff walks in circles, starts the order, searches for each other, leaves the order not even on the stove. 20 minutes for 4 mc values menu. Result cold food. Never again.
It says that the restaurant is open day and night but thats not true... Its frustrating when you lose your break for nothing..
This night I went my it was closed there are at least 6 employees including a lady who eats her good McDonalds trio at a hot table and the drive-thru is closed when it is well written day and night lose my break to have dinner leaving on an empty stomach is very disappointing -2 stars if I could have
Way too slow 35 minutes for a burger
For the nth time, 2h20 to collect an online order Im told its closed, but on the McDonalds app it says it closes at 4h00 if you want to work there are people who want to work
They understand nothing in their drive service
Good
Service was really bad
Around 15 hours of waiting for 5 cheeseburgers
Too long for delivery if Im paying the same as the drive-thru service and the place is too dirty
Not clean
Very poor service, completely disorganized
Drive-thru service open 24 hours? 3:30 a.m. and all closed disappointed
Its super pretty people are welcoming and the food is so good
More than $32 for a Big Mac trio, a quarter pounder and 6 McCroquettes... And this is what my quarter pounder looked like (see photo)... Hey kid! You want to be paid $20/hour to make meatballs, but you cant even line up 2 slices of bread and a meatball together! And whats more, I didnt have any sauce for the croquettes, like almost every time I order some at this restaurant. Lets add a cherry on top of the sundae: the Big Mac was so cold that my wife had to reheat it in the microwave tab*****!!! #pu capab
Tristan not working fast enough for my request.
nice and quiet place for breakfast meal
Your drive thru is supposed to be open 24x7 but this is the second time I have been there and no service is offered as indicated.
Coffee always too hot!!!
Endless waiting
Nice experience, though insects directly on the pastries in the display. At least it adds protein to the cookies!
Parking: Pas de problème Kid-friendliness: Ok Wheelchair accessibility: Ok
It is exactly 11:43 p.m. on June 20 I went to order at McDonalds like last time they suggested I go outside to order since the inside was closed I went to order outside and I imagine your manager at the place of explain it to me she was really rude and I warned that I would make a complaint she told me make your complaint there wow customer service
Place not clean. The outdoor tables are all dirty and trays of waste are lying around on one of them. The ketchup dispensers are empty and the counters are dirty. I dont recommend.
Worst experience, I had to wait at least 25 minutes for 2 childrens meals.
Very long to get the order despite an empty restaurant. Cleanliness of the bathrooms quite limited.
Horrible food
Took more than 10 minutes at the drive thru. Was given fruitopia instead of coke, and water instead of sprite. The fries were cold.
Large parking lot. I only went to dinner. Impressive as an oval
Everything is floor room, soft drinks counter tables. I walked by around 9:00 p.m. and it seemed like no one had done any maintenance in hours.
Mcdo=best food
Small problem with order accuracy, as soon as we notify them, they quickly correct their errors.
Its my local McDonalds. We go there a few times. The service people are nice but they often get my order wrong. So I always validate before leaving
Always check your order for error
Slow, slow, slow! Simple Happy meal + mcdouble - 25 minutes. Sometimes better, but always slower than in other McDonalds around.
Do not stop at Mcdo Sainte Julie unless you have time 15 minutes of waiting for a coffee when youre on the move is a long time
I really like it because these are great and very good service..!
Good service, sticky floor and dirty toilet, despite an error in the order the staff kindly corrected our order. Kid-friendliness: Very popular game module
Found hair and the meat is just disgusting.
Food was good even more so with the special. Parking: Very large parking lot Wheelchair accessibility: Its very accessible.
McDonalds ok
A McDonalds is still a good convenience store when you have a craving!
We arrived 1 hour before check-in. The receptionist did not want to check if our room was available. He asked to come back at 4 p.m. Room 101, noisy from snowmobiles.
By far the worst McDonalds in the province.
Sunday 2 p.m. Disgusting dining room. The tables are dirty, the trash cans are full by this time, the cleaning should have been done a long time ago. Really not pleasant to eat there.
Not the same as pictures. WHERE IS THE BEEF Dietary restrictions: I got diabetes Food : 1/5 |
He asks us if he knows about us and we wait 15 minutes
Ultra slow service, forced to wait 20 minutes for 2 coffees and 2 McMuffins, the bags arrive torn and dirty, no one remembers the order, in short to avoid.
Qualities: opening hours and willingness to correct errors. The defaults: frequent errors in orders, ridiculous waiting time for simple orders (excluding peak hours), general disorganization. Some examples: -A 30 min to have two coffees and a muffin ordered by car. -A hot milk instead of hot chocolate, while the initial order was simply another drink. They didnt even ask if I wanted hot chocolate instead, they just gave it to me and even then, it was hot milk without chocolate. - Order ready in a bag with no one around to give it to me, if I didnt ask, the bag would never be returned to me. In general, a disorganized, inexperienced team, with a great lack of cohesion.
The worst McDonalds in the whole country!
Updated always so fast, food was hot welcoming staff.
Nice
Excellent service at the drive-thru!
Very good service
Garocher food in bags Big mac sauce in a ranch sauce wrap
No person at the counter, I had to use the big I-pad...um...otherwise perfect eaten on site
Very good service, fast and efficient
Uncooked fries, slow service
Our meal was really cold unlike usual... I didnt expect it to be warm since its drive-thru and its still winter. (although in my car it s hot ). But there... It seemed to have been done for some time... (stiffness of fries and others). Ugh! I keep in mind that it is probably exceptional!
Its always very good, best fast food (personally) Kid-friendliness: Some McDonalds offer indoor play modules otherwise there are the happy feasts.
In St Julie Very obvious staff mark Only one person was efficient on site out of the 3...
They went from mine to mine
Its been a long time since Ive been to a McDonalds where the service was fast, courteous and where there were no errors in my order. Im definitely going to go there from now on.
I was really disappointed with the service, we purchased online and never received our order. We went inside in person to ask where the order was. The fries were still cold some still frozen. The fries werent even refilled too, really disappointing.