Sushi Sento in Sainte-Julie

Tried it you will be pleasantly surprised... Excellent I order online.. and presto I always pick up excellent

7:53 p.m. on a Saturday evening I call 3 times and no one answers, I must not be important enough to them so they will never be important to me again ..Very expensive for what it is plus

Perfect!

Best sushi! Fresh food, very kind staff.

Deplorable service despite the cashier being very welcoming ;)

First experience for us this evening! Honestly, it s been a long time since we ate such delicious sushi! Each bite made us dance with happiness!! We will become loyal customers!

Although the food is good, the take-out service is just terrible. Unable to respect pick-up times, always forgets 30% of the order, never apologizes or even worse, makes you feel like its your mistake. And to add that they treat their staff with condescension, we are 6 people on different dates having witnessed a poor young girl in tears, the one who takes orders, by dint of being belittled by the owner, who seems to be the boss in the kitchen. I even tried to talk to him when faced with an unacceptable situation and he just stopped talking to me and hung up. I will NEVER order from this restaurant again and its a shame, because I was a customer who ordered at least 3 times a month for 4 years

Delicious and fresh sushi, impeccable service. I highly recommend this restaurant. We always order the day before via the website and everything is perfect!!

Order placed online, we confirmed by phone that it would be ready in 60 minutes. When we showed up, nothing was ready yet. We came back 30 minutes later and still nothing, we canceled the whole thing. Very poor service.

Simply the best here in Ste-Julie. Kind people, kind chef superb taste

I really like the fresh salmon and tuna fish at Sushi Sento, its the best choice for which I am very grateful, very very good

Its two disappointments in two. I always take trays when I order takeout. Normally its always good. I always have a certain experience that I enjoy... except at Sushi Sento. My latest experience: There must have been pickled turnip on special because almost every piece had it. And very few pieces with fresh uncooked fish. OK I asked for no cucumber. You shouldnt go overboard on the turnip... Normally restaurateurs compensate with more avocado, which I like. At the price sushi costs in 2024, well go elsewhere.

First experience at this restaurant and what a pleasant surprise. So good! The sushi was fresh, carefully prepared and delicious. The staff was very courteous. A restaurant to recommend!

Exceptional sushi, freshness guaranteed, Exemplary staff and service!!! Satisfaction every time!!! I recommend this place to everyone!!!

Best sushi around by far!

Very Good Sushi Restaurant are excellent and very good service I recommend it to everyone....

Thao and the chef are really friendly! Succulent sushi! I recommend! Vegetarian options: Vegetarian sushi

The best sushi in Sainte-Julie.

Excellent ! Always very fresh and delicious

The sushi was fresh and delicious!! Very good price for good quality and generous portions, the restaurant/toilet was very clean, warm atmosphere and pleasant staff! The waitress/cook was very kind and welcoming! I recommend 100%

I was told on the phone that my order will be ready in 40 minutes for a small 16 pieces. 40 later I go there, they make me pay directly and then tell me that I will have to wait another 20 minutes because nothing is ready. I was with my children I came from far away and they didnt even bother to apologize. Its deplorable. whether it is good or not, punctuation is essential in the world of catering towards customers. In short, first and last time I should have listened to what people were saying about them in the comments.

Order online at 4:30 p.m. for 6 p.m. We arrive at the restaurant at 6 p.m. to take our order. They make us pay and then inform us that they are late. Its 7 p.m. and there are 2-3 people left to serve in front of us. Delays happen, but warn customers by phone or before charging them. I dont think well go back there even if the sushi is good.

Very bad experience. This is the second time weve ordered from this place and it took 1 hour 15 minutes to get our order. My mother had pre-ordered at 4:30 p.m. to have them ready for 6 p.m. Very poor customer service. We charged before warning him that there was a delay. All this to say we will probably never return. Very disappointed in how he treats their customer

My partner and I order regularly from Sushi Sento (around once a month). Order online with scheduled time to pick up the order. Each time we wait between 20 to 40 minutes on site before getting it. Today I placed my order at 4:30 p.m. for pick up at 6 p.m. I picked up my order at 8 p.m.!! 2 hours of waiting on site. We were not even offered water while waiting, nor made any commercial gesture or discount on a future order. The girl at the checkout was very sorry about the situation. It s quite unfortunate because the sushi there is excellent, but the wait this evening was too much! I suggest owners manage orders better, waiting times are OK if we wait at home. When I order for 6 p.m., my order must be ready, so if it takes you 2 hours, tell us the actual time when the sushi will be ready! Really disappointed with this last experience, I dont think we will order from them again.

The rating I give concerns the service and not the quality of the food because I didnt have the chance to taste it. I placed an order online that was supposed to be ready at 6 p.m. When I arrived there were already around ten people waiting, some of whom had already been waiting for an hour, but I was patient and waited. After an hour there were easily twenty people waiting and no excuses or explanations were given. After almost 2 hours of waiting I asked if they had started my order because people were receiving their orders and I knew full well that they had placed their order after me. Having received a negative response, I asked for a refund. The lady at the cash register didnt know how to do it and the person in the kitchen didnt want to make the effort to help her claiming that the banks were closed so she couldnt do it and they offered me a gift card instead. which I refused. In the end the lady at the checkout offered to give me an Interac transfer directly from her own account. There may have been a shortage of staff that evening, but the restaurant is not obligated to accept all orders or at least it could be bothered to mention the delay and apologize. The reputation of a restaurant does not only depend on the quality of the dishes but also on its service. I am convinced that the sushi is very good, however this was the first time I ordered from Sushi Sento and unfortunately it will be the last time!

Best sushi on the South Shore. Nothing done in advance, everything is prepared at the time of ordering.

Excellent sushi whose freshness is beyond doubt. Yum!

delicious and always fresh sushi

The sushi is delicious, but the waiting time is much too long on site to collect the order. I have often ordered from them for 2 years, but I am tired of waiting 30 minutes there each time. Last time I waited 2 hours there. An order that was supposed to be ready for 6 p.m., I got it at 8 p.m. Better order management and that would be a 5 star!

Great service, fast and courteous, plus the staff is super nice! We really have quality food!

The variety of the chefs combos has nothing to do with what the competition offers. Plus, the prices are fair. THANKS!

good and not expensive (in the prices lets say)

Excellent ! Varied and interesting choice Very fresh and very good We will come back

The sushi is excellent, but the experience is totally ruined by wait times of over two hours the last four times I ordered. You will say that I dont learn quickly. Lets say instead that I give the opportunity to recover. Today I called at 6 p.m. to find out the waiting time. I was told 15 minutes. At 8 p.m., as I write this, it s still not ready. And they try to tell me that the order arrived at 7:30 p.m. even though I have the order confirmation by email. Terrible service. Complacency. I do not recommend this restaurant to everyone.

service never on time when you order!!! always late every time recommend ordering 8 hours in advance......

The sushi is excellent but the waiting time is extremely long you have to order at least 2 hours before the time you want to pick up your order (Friday and Saturday) and even then (I experienced it 4 times) you arrive 20-30 minutes after the time your order is supposed to be ready because if you arrive on time you have to wait a good 45 minutes the majority of the time and she still doesnt have it. Another 15-20 min to wait in the standing restaurant. And Im talking here for just 2 sushi combos.

Sushi very good and always fresh, thank you all Sento team I love it

The best sushi in Sainte-Julie.

Sushi Sento I love, always very good thank you

The best sushi in town in St-Julie wow always fresh and delicious the Crêperie du village & plus team thanks you all was delicious

Best sushi in Sainte-Julie! Very fresh, exceptional taste, beautiful presentation! Plan to order in advance. You will be delighted.

Sushi at its best! The freshness is remarkable. Pleasant staff.

Simply the best sushi for miles and great service.

Great sushi and maki.

Says open Monday and its closed...what a great experience!!

The best sushi on the South Shore. The specialties all come with their own sauce and honestly some of the best Ive had.

Excellent sushi! Everything was fresh, delicious and very elegant. I come from the West Coast and we eat very good sushi there and Sento s is among the best! Service was courteous and the dining room clean and charming. Great discovery. Lets go back, thats for sure!

Very disappointed with the delays and customer service. We have ordered there several times and I waited to form a good opinion before giving my opinion. The sushi: Still very good. Not the best Ive eaten, but very good. Deadlines: Horrible! Its extremely long (regularly 2 hours) before you get your order, even if its for takeaway! Moreover, this evening (after a 2 hour wait) we showed up there and surprise, the girl on the phone hadnt even taken our order. She existed nowhere. And this after my partner repeated the information several times. And no gesture of compensation for their mistake. We are officially boycotting.

A great discovery for us. Excellent, VERY friendly employees. We took tray to bring. We will return there, for sure.

I came 3-4 times a month on average. Today Im coming for another take-out order. I am told a delay of 30 minutes. After 30 minutes my order was still not ready and I noticed that there was an offer of two soups for $60 before taxes. My order was $58 before taxes. I ask if it is possible to make a small gesture since I am a regular. The waitress asks the owner who made the sushi. And tell me no. I find it a shame that for $2 we end up losing a loyal customer. Indeed I am frustrated, I think that if they were in their place for $2 and a regular customer I would have thought and acted differently. I would also like to add that giving a 30 min delay and finally waiting 50 min -1 hour is not correct.

I just ate a pokebowl, absolutely delicious!!! I ordered a take out order and it was all done in front of us. Fresh and explosion of flavors!!!

The good taste of typical sushi is there.

Sushi to take away made by the owner. Fresh, generous, original and very tasty. By far the best in town!

I order once in a while and the sushi is exceptionally fresh & talk about their delicious tum yum soup, thank you for your great service!

We were giving the restaurant another chance this Friday evening. Waiting 40 minutes after the scheduled time for an order is pretty common. I asked if next time I could wait for them to confirm that my order is ready before coming, but that doesnt seem possible. I wont go back there again.

Super good sushi. Affordable price. A little long waiting time, but overall a very nice experience.

Super good sushi! They are tasty and very fresh.

Quite simply the best sushi/pokebowl Ive ever had! My employer already ordered a huge platter and the presentation was incredible.

Promotes online orders I showed up for take-out, the man at the counter behind his cash register pretends not to see me, he plows through his online orders. After 5 minutes I decided to leave. He didnt even raise his head! When a customer takes the trouble to come, it seems to me that it is polite to serve them, at least to greet them when they arrive. When the pandemic is over and there are fewer online orders will you be looking for customers? I will remember. I wouldnt go back especially since I see comments waiting even if ordered online.

Truly excellent! Fast service. We will definitely come back.

Vraiment la qualité superbe je suis impressionné j avais commandé il y a quelques mois et ils sont vraiment attentifs et respectueux par rapport à nos allergies. Les prix sont bien pour la qualité et c es le seul resto qui donnais de bonnes quantitées dans les plats, je continuerai de commander tant que la qualité service et quantité sont les mêmes!

Les sushis sont excellents, le problème c est le service. Nous avons pris la peine de commander vers 16:30. Le temps d attente estimé était de 90 min. Cela fait maintenant plus de 2h et le plat n est toujours pas prêt. Il est bien dommage que le restaurant n ait pas pris le temps de nous appeler pour nous aviser du temps d attente supplémentaire.

Excellent service as usual during my pregnancy with the precautions to take (wash the plates and knives, vegetarian sushi, with chicken and shrimp, without caviar). On Valentines Day evening, in the big Rush, quality, freshness and excellent service are always there!! Thank you

*** Initially I gave 1 star due to the wait to receive my order. (45 minutes after reception time). After eating the sushi I must admit that everything was excellent and great!!! Im sorry for the wait we experienced but my hats off to you for the good quality of the sushi. THANKS

Excellent and whimsical for chefs choices! My mother ordered a platter for my birthday, Chef Duc, owner of the Sushi Bar, paid all his attention to it. The following week, we went there to taste the dishes on site, it was very fresh and diverse. The quality of the fish is gastronomy that we find in Paris and New York. It s worth the time to get there from Montreal my mother and I really enjoyed our great experience at Sushi Sento. It will now be in our address book. Ethan Nguyen Tran

Always good! We like the variety as well as the quality of the sushi. They always adjust to requests. THANKS!

The sushi is wonderful

Delicious, fresh, good service and lovely atmosphere.

Very delicious. Amazing presentation.

The sushi was super good and the staff was very friendly!

Excellent fresh and quality sushi! Good service

The perfect place for sushi, the products are very fresh. Unlike other people, I didnt wait too long to receive my order. Lots of choice, I recommend!

The poke bowls were good but were not completely filled. I would have liked to have a little more rice and other ingredients for a $20 poke.

We are from Sydney. We went to this womderful restaurant, where the taste and hospitality come together hand in hand. Highly recommended!

Never disappointed. Taste and freshness are there!

Best sushi!!!! THANKS!!

Always excellent!

Super good service. Fresh and delicious sushi, I recommend it

Great place, everything was perfect

Impeccable service, friendly staff and the sushi is fresh and delicious.

Excellent

Very good sushi, Excellent

Delicious, fresh, tasty, exceptional!

The best sushi ever I love you guys

Perfect place for a good romantic meal while enjoying a good Sho-Une Junmai Dai. Warm atmosphere

The sushi is always excellent! The service too. The only thing missing is the delivery option which would be really practical if you dont want to go out. On Doordash, the restaurant is still unavailable.

Delicious and super fresh sushi! Its been a long time since I had such good sushi, I will definitely recommend it!!

For top quality sushi, Sushi Sento Restaurant is a must. Dont hesitate to go there, you wont be disappointed. Thank you chef Thao

Delicious sushi always fresh

panflet indicates delivery, but the restaurant only does pick-ups. a little misleading

Good food and friendly service.

Too salty tataki, yuzu/sushi shop quality and chic restaurant prices. My partner got sick after our meal...

The food was truly amazing and delicious. Customer service was also excellent. The best sushi I have ever eaten.

Jai commandé pour lanniversaire de mon amie et une employée de chez Sento ma recommandé des sushis qui ont été au dessus de nos attentes. Gros coup de coeur pour le passion, la pizza tropicale et le Sento roll un incontournable. Nous avons même eu droit à une gratuité (le dragon eye). Un vrai délice. Je recommande même aux plus grands épicuriens!

Very good sushi in Sainte-Julie. Excellent service 5

Perfect sushi every time. Careful presentation, respect for our requests and freshness of the sushi. 10/10. I recommend it to everyone. Thanks to the whole team!

Excellent sushi! Mouth-filling flavors! Absolutely worth visiting!!!

Really good Amazing food quality. Thanks to the chef

Excellent value I recommend

Little gem in the city, aesthetics and taste are there

We ordered online 1:00 in advance. When we arrived, we waited 45 minutes there to collect our order.

Excellent sushi, great discovery!

Take out. Delicious and fresh but a little expensive.

Excellent

Very fresh, tasty and beautiful decoration!

I recommend going to the restaurant to eat there! The service was excellent and the presentation of the dishes was absolutely magnificent. The rice-free sashimi is very generous, which is great. Thanks to the team for this great meal!