Sushi Shop in Sainte-Julie

J ai acheté 2 poke bol saumon épicés vendredi 13 décembre pour 16:30. Tellement salé le riz que c était immangeable. On a jeté le tout. La salière est tombée dans le poke bol. Je ne comprends pas parce que cela fait des années que j achète des sushis ou des poke bol à cet endroit au moins une fois par 2 semaines et cela a toujours été sur la coche.

First visit and first time at Sushi shop and it wont be the last, very very good, each sushi was an incredible discovery. Thanks to all the teams

Restaurant closed, please update your page

I ordered online on a Sunday at 4:30 p.m. for 1 pokebowl. the website tells me the order will be ready at 5:30 p.m. since its dinner time on a summer weekend, I give them time and go to the restaurant at 6:30 p.m. (2 hours after ordering). another customer is at the checkout in front of me. the employees realize that they forgot to prepare their order which had been taken on site.. then its my turn: the order is not ready. I see that there are a lot of people there, so no worries, I sit down. I ask if I can add a bubble tea, I am told that it will be an additional hour of waiting.... okay... at least the pokebowl was good recommendations for customers - order really in advance - make sure your order is complete and accurate (no additions allowed!) recommendations for employees - you are understaff, I understand. but I dont think it was necessary to punish myself for a bubble tea.... pretty mediocre in my opinion.

Nothing to say, fiery staff and good food!

The order was ready on time... but I arrived home before realizing that I hadnt been given any ginger or wasabi... such a shame.

I dont know what the name of the girl(s) who works making sushi today is Sunday May 26th at 5:30 p.m., but they were excellent. Thanks for filling me up.

Good service! Ordered ready quickly.

Sushi always excellent: spicy shrimp burritos, cherry blossom, spicy tuna poke YUM! Tip: order in advance and as much as possible outside of rush hours, they are really popular and do the best they can but being popular + lacks of staff, that inevitably causes delays. Dont give up girls!

Excellent merci kayla

Im a long-time customer, but tonight the rice was crispy and my sushi was poorly digested. I am very disappointed with this decrease in quality

At this sushi shop specifically, they are better made and fresher than others

everything is perfect

Always great service with Kayla!!

Come see a great team! You will enjoy yourself

Very good service and the employee Kayla is great, smile and sympathy The sushi is very good

Very nice atmosphere, calm and very attentive employees, incredible food, I recommend! And a special thanks to Kayla and her great work!

Excellent service, speed and freshness of products. We had a great time, best sushi shop on the south shore

The best sushi shop! Great team and fresh, well-made product!

The employees are wonderful, I have always had good service, smiling and very friendly people, a great team and what can I say about the good sushi, the best in town

Excellent sushi and very good service, very good advice for choices, not disappointed at all

Welcoming staff. Always fresh sushi

Great service, first time I went there, my poké bowl was a hit, thanks to Élodie and her colleague, I would definitely go back!

I have often seen and heard things about this place, but here I am stunned. Its been over an hour since I placed my order online and the time was available! I PAID $90 and as I leave to pick it up they call me to tell me that they cant do my order because they supposedly dont have enough fish (at 4:30 p.m.) Plus , I will only be reimbursed in a few DAYS!!! In any case, thank you Yuzu for taking care of yourself! Sushi Shop is over!!

Very good volcano poke bowl!

Honestly, worst service. Its been 2 hours since we ordered our sushi online, they tell us it will be ready at 6 p.m., my friend gets there at the scheduled time, they tell him its not ready to come back in 30 minutes . 45 minutes later they tell him that they are starting the order at this time and that it will take 30 minutes more. One Friday evening we canceled our beautiful dinner because its not true that were going to wait any longer. And whats more, it will be refunded in just a few days.. Incredible...

Very good but during peak periods, difficulty managing online orders. The time given is much longer in reality.

Listening to their customers and doing their best despite a lack of staff. Thank you very much to all the employees of sushi shop Sainte-Julie

Best sushi EVER! Customers for 10 years IMPECCABLE service! And much better and much cheaper than at Yuzu. Order served in 40 minutes, thank you!

Good food, ordering in advance is more convenient

Excellent Chicken-Mango Poke Bowl!!!

the waiting time is always too long!

Shanie rolls the best sushi!! Never disappointed

Excellent new customer services and tips Excellent

Long wait

I have been unable to place an order several times. 1 hour before closing I am turned around, no longer taking orders. Ive never seen that. Very disappointing.

June 2, 2022 They have new employees!!! Hooray! The girls who are doing the tonight are great, they coach the news like pros! Excellent service! Im very happy to be back ;-) Previous :-p The service is slow due to a lack of staff according to the poster. The food is quality, the service excellent and with a smile. I recommend to everyone BUT plan ahead! Personal notes: - to the guy who complained that 7 minutes ago you told me it would be ready in 5 minutes: seriously, youre a little too perfectionist when it comes to details! - to the girls who work there: We understand you when you talk about your boyfriends in English :-p

The sushi is always fresh, super good, I tried the teriyaki bomb and its really a hit!! There are so many choices its hard to decide! Good service.

they always cancel my order for some reason

Worst customer service ever received from a restaurant we order twice a week, we place an order online 1 hour in advance the delivery person rushes to deliver it they mention that they are canceling and that they never have it accepted. An assistant manager who yells at customers and says we no longer order from them if it doesn t suit us Unacceptable customer service we forget that restaurants had a difficult time not so long ago if they treat customers like this I recommend that no one order from them and that we let the restaurant close on its own. even

I quote an employee there are rats in the ceiling which really whets the appetite the employees lack respect and professionalism

I placed and paid for my order online to make things easier due to covid. The order was supposed to be ready by 6:36 p.m. and thats the time I arrived. However, once there, I couldnt go inside since a sign indicates that the place is limited to 5 customers and there were already at least 8 people waiting inside. 10 minutes later I finally got in... it shouldnt be too complicated, normally I would just grab the bag with my name on it and leave but Im waiting in line. My partner called in the meantime to find out if the order was ready and luckily because apparently it had been left on the computer and no one had yet started to prepare it. A rush was put on the order and ultimately I was able to pick it up 20 minutes after the time it was supposed to be ready. The girls behind the counter seemed really overwhelmed but were still friendly and in a good mood. We apologized for the delay in the order but no discounts or bonuses offered for the error. The quality of the sushi was still very good considering that it is a chain. Normally I would have given 3.5 because of the lost order but as this is not possible, I give a 3.

My partner called at 5:30 p.m. to place an order. We are told that they are not taking orders at this time because of the curfew........ at 8 p.m.!!! We called the one in Saint-Bruno and they had no problem placing our order. I understand that the employees may be exhausted these days but to the point of using the curfew excuse for not making our order during opening hours, I find this unacceptable.

Compared to yuzu, poké bowls are cheaper, larger and have more meat.

Good quality sushi, friendly staff, fast service!

Excellent

Horrible customer service in Sainte-Julie. The staff cant or never wants to provide, all orders always have an hour wait and thats what we get told instead of hello when entering their establishment. They rarely answer phone calls, and if they do, they leave people on hold until they hang up. The response is automatically: Sushi Shop one moment please and they forget about you. The voicemail says to use the BonApp application but when you get to check-out, its not possible to pay since the items are not available (oh well) Never had this problem in Saint-Bruno, Montreal, or Laval. This branch does not want to retain its customers. Its pitiful. Too bad because the sushi is good.

Very good service every time!! The girls are friendly, efficient and the food is always good and fresh! Thank you

I had very good service. It is recommended to call to place your order.

Very good service. The sushi is delicious and the products are fresh.

The choice in the fridge is very average, but when you order at the counter or by phone, its fresh and very good. I recommend.

Requested gluten-free sushi and the order was perfect. THANKS

Truly delicious!

Fast and friendly service even at the end of the day!

Always excellent and impeccable service!

Horrible experience! I ordered yesterday for a high sum around 6 p.m., we took the phone number info and gave me a waiting time of around 1h15h which I accepted arriving there he mentioned a delay of 15-20 min finding that a a little disappointing to have not been informed in advance of the deadlines since I am on my lunch hour at work, I was simply told * we can just cancel your order if that doesnt suit you too * which surprised me enormously seeing as we are customer service and this kind of comment has no place, very stupid to use it and disrespectful I finally heard 40 min to get my order with no sorry my order was crushed botcher completely obviously & even not a bag of sympathy or baguettes that I finally had to go get and she threw a packet of baguettes at me, honestly experience point 0 its unheard of some people are not made to work in this kind of environment, the delay happens in catering and it is understandable but when you take our telephone number it is not tight in decoration and respect should have that place when we work in this environment,

The sushi is always very good. The employees are friendly.

Not the best sushi shop

The Poké bowls are good but nothing more and its always a minimum of 30 to 40 minutes of waiting and often 60 minutes or more, if you try to call you are put on hold for tens of minutes and very often not enough time. employees

The photos of the establishment are not representative, however the poke bowls are very good for the price.

Fast service. Ease of communication. Its not haute cuisine but it does the job well. I will return there when another craving for food on the go!

Fast service and quality food

Super good. The best pokebol in town so far.

Very good service Fast despite the circumstances

Very efficient and courteous.

Freshness and availability of products to review

The Ste-Julie branch is by far my favorite compared to those in neighboring towns.

A perfect place for impromptu meals on the fly. The taste is there and it s relatively well executed. The price is quite expensive but it is still a rare commodity. I think its a good addition to Sainte-Julie!

Vrm a good place, everything was good and fresh. I advise you

Always 1 hour or more waiting even when you show up. Never seen this elsewhere in other sushi shops, just in Ste Julie its like that.

Delicious

Super good, as usual

Bon sushi...

Poke bowl with crispy rice is now my favorite dish.

Courteous and fast service considering the number of orders at the same time.

Always satisfied with every visit! Always satisfied at every visit!

Good food

Good fresh sushi!! Its better to order in advance so as not to wait too long! Friendly service!

Good food but the tables and site was dirty

Poke bowl excellent!!

Very good volcano poke

Very good

Very good food but the evening I went there the staff was rather ordinary to remain polite

Good in general but I find it a little too spicy despite the fact that I ask for no spices

When we entered we were told by an employee that there would be a 25-30 minute wait if we wanted to order. No explanations and no excuses. We had to decide to leave, none of the 3 employees said good evening or anything.... I understand that there was probably a big order in progress, but seriously a nice 0 for customer service. We went to Thai Express next door instead.

Always good for a quick sushi

Excellent Happy Birthday

Very good food, nothing to say about the sushi.. but boring and much too long less talking might help.. I often go to other sushi shops that do just as well and it really takes less time! The one in St-Julie wait 2h30 for sushi ayoye it doesnt smell good!

Nice welcome and good food

One of the best branches of this banner!

Bon service, great sushi

Excellent sushi!! :)

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Big lack of staff on the weekend! There is always between 1.5 and 2.5 hours of waiting time when you call on Saturday or Sunday! However, other sushi shops dont have this problem! Forced to go to Varennes where there is just a 30 minute wait!

Not good crappy service not always fresh

AVERAGE

GREAT staff, great food and its clean. Heres the basics for sushi. MTY is quite conservative with its deductible, but if it keeps costs low, great!

very fresh, excellent service!

Very good service and lots of choice in the fridge section