2939 Boul. des Promenades, Sainte-Marthe-sur-le-Lac, QC J0N 1P0, Canada
En entrant à L’Usine, vous serez d’abord charmé par son épatant décor industriel créé entièrement par ses propriétaires. Le menu, quant à lui, saura assurément plaire aux amateurs de cuisine bistro avec ses burgers, fish’n’chips, tartares, etc. Aussi, en plus du menu permanent, un menu éphémère est concocté à chaque saison par le chef de L’Usine. Vous pourrez accompagner votre plat d’un excellent verre de vin, d’une rafraichissante bière ou d’un délicieux cocktail signé L’Usine parmi sa vaste sélection. Que ce soit pour un 4 à 7 au bar entre collègues, un dîner rapide de semaine en salle à manger, un souper entre amis sur la grande terrasse l’été ou pour une grande fête dans la salle privée, L’Usine saura vous accueillir comme il se doit !
This was the first time we have ever encountered a restaurant in Quebec that did not have English menus. While several people in our party wanted to leave on that point alone, we decided to stick it out. The service was good but the food - not so much. The fries were burnt, the steak was tough and the pasta was dry (it looked like it had been sitting out for quite some time as it had hardened.) We ate inside but they left the door open which left us contending with mosquitoes at the end of our meal!! No one in our party would eat here again.
Poor service and not exceptional food. Asks you if you want salad instead of fries and charge you $4 extra without telling you.
We were a group of about 25 going but the restaurant was empty . Outside the pizza and burger , no one enjoyed their meals. I had the salmon and it was lukewarm at best, was bland,vegetable over cooked..... I don't think they expected that many guess showing up and may have been caught short staffed in the kitchen . Cant say I would recommend
Went there after work. Considering its location outside of Montreal, it is a pretty nice place. Bartenders were nice and attentive, atmosphere was good and the noise/music level meant you could actually talk to someone. It was a good place overall.
We were around 45 people and had to order the group menu. Staff was quite good but forgot to come see us alot of the time. The big problem came from the actual dinner. I ordered the braised beef and it came to me rock hard. It was like chewing a dirty carpet. I asked the waitress for more sauce to make it better so she brought me some. She said if you don't like it let me know she can change it. She never came back!!!! So the bus girl came to clear the tables and I told her to tell the waitress that I didn't eat it because it was terrible (practically inedible). She said she would let my waitress know and took my plate that was still full of food. Night went by amd the waitress never approached me about it ans then I got charged 36+$ for it!!!!! I DIDNT EVEN EAT THE MEAL IT WAS SO BAD. Worst part was we bought all kinds of drinks, so considering we were gonna be good clients, didn't feel like it. Never going back there again.
Too expensive, small portion and not tasty at all. We ordered Mac and cheese and the flavour was not good at all, the sauce was very greasy. Also we order a chicken sandwich that was not tasty either and ribs 28oz that had good flavour but the size was extremely small. The only good things about the place is that has nice decoration and the service was very cordial. The only reason a give one star was because the waitress was kind.
The food was good, but service definitely ruined the experience. At first we were seated at a table pushed into a corner, by one of the large garage-like doors, so we were very cold. The table was placed directly by the stage, squished behind two other tables. Making it hard for us to get to our seats and for the staff to get to us. We were quite upset, as there were other tables available. We were told that the restaurant would like to keep them in case any parties of four came in... We then waited at least 10 minutes for the server to pass by our table to offer drinks. We then waited another 20 minutes for our pitcher of beer to arrive. At that point, we still hadn't ordered. After dropping off the pitcher, the waiter ran off saying he'd be back in a few to take our orders. We again waited another 10 minutes. After ordering, we waited atleast 30 minutes for our food to arrive. While we did enjoy the food, we did not appreciate the excruciatingly long wait time and the lack of attention by the staff. (Instead of actually serving, many were sitting at the bar chatting). I feel bad for the barman, who seemed to be the only person actually working in the front of the restaurant. Our server never passed by throughout the meal to check if all was good. Similarly to the rest of the meal, we had to wait a long time before he actually came by to check if we were ready to pay. We will not be returning, the long waits, and the inattentive staff made this a negative experience.
Wife ordered Mediterranean salad and they missed the feta. The piri piri chicken on top was good. The chocolate "bomb" fondant dessert was overcooked and dry. Service was a little slow even tho resto was next to empty. Wait staff was courteous. Edit: Good food prepped with quality. Service was slow, but understandable due to shortstaff. Service was extremely slow. Food was just okay this time.
We ordered at 8pm and received our meal at 11pm and the food was ordinary for the price.
Awesome! I recommend, nice atmosphere
Great! We even got a free round of shooters for our friends party!
Free shooters for your birthday!
Beautiful place good atmosphere
Excellent good food
Very good food and the atmosphere is very pleasant and relaxed!
Jai réservé pour 20 personnes en raison de lanniversaire de ma conjointe. Il y a eu un problème avec notre réservation faite sur leur site web. Malgré cette péripétie, les employés ont été très gentils, se sont adaptés et nous on trouvé une place pour 20. Excellent service de la part de Christina, excellent repas et prix raisonnable. Je recommande.
Excellent, tasty food. Perfect portions. Courteous service with a smile. Ill go back.
The restaurant is very beautiful. The drinks are good. Good service. Good food. I will go back!
20 minutes before someone came to our table and 45 minutes before we got our starters (squid and dumpling, nothing to do other than put them in the fryer) We had time to finish our pitcher before receiving the dishes, no one came to ask if we wanted something else to drink (great loss of income for you) the waitress practically not on the floor and not at all smiling. It was fortunate that your hostess, who was running everywhere, always remained smiling and was the only one to come see us when she saw that we had been waiting for a long time, she clearly deserved the tip of the evening... Terrible .
Karine our waitress, impeccable and smiling service and very nice, fast service and the food was super good, the starters up to the main meal were on point too! Thank you very much Karine I will book for 82-80=2 people
My experience was nothing more. It took a lot of time for us to come take our order, the waitress was super friendly though. The terrace door remains open at all times so it is cold inside. I ordered a Blt burger without sauce and I got sauce and it came without onions and the kitchen added some so returned and waited another 15 minutes. A little disappointed
Nice place nice atmosphere good meal
The prices are competitive and the food excellent
Always well received, good portions, always good food, excellent service.
Nice atmosphere. We were a small group of 10, the service was really long. No glass of water, we had to tell him 3 times. We got our meals 2 hours later. mac n cheese tastes nothing, on the other hand I liked my plate of flank steak. We were celebrating my birthday. We didnt even get our free scooters. really disappointed with this place.
Very nice restaurant bar, with a small dance floor.
Wonderful welcome from the staff
Very nice place!
Excellent restaurant with a beautiful large room to accommodate a group, exquisite food and very good service!
Great restaurant thanks to Kevin and Maxime
The place itself is cool, beautiful decor! But clearly the service is too slow although the waiter was super nice, it took a very long time before he came to see us, the water too. The bruschetta was good but the tartars were bathed in sauce... there were 4 of us who had the same opinion and couldnt finish our plates.
Great evening at the factory! Excellent meal and service! Thank you Maxime!
Superb evening, Maxime made our evening impeccable!
Very good service from Samuel! We were a group and I really appreciated their flexibility on the group menu that was offered to me. Beautiful atmosphere!
Beautiful restaurant, still good prices and very nice variety. Very good service, very friendly waiter.
Service médiocre, bouffe correcte, les drinks sont bons...difficile davoir de leau ou des napkins et tout ça alors que le restaurant est vide... Parking: was sufficient
I went there for the comedy evening, I loved the atmosphere. Alex Lapointe hosted and he made me laugh a lot. The waiter was funny and cheerful, the food was good. Vegetarian options: There are a few vegetarian options in each category, but the menu is mainly composed of omnivorous dishes. Parking: Large parking lot, but several restaurants and others in the same section, so you may have to park far away. Kid-friendliness: This place is not really suitable for children, it is a restaurant-bar which can be noisy. Wheelchair accessibility: This place is wheelchair accessible
Karine gave us great service and the food was excellent!
I always love going to this restaurant. Its a good start to the evening no matter the event
Delicious and a very nice atmosphere thank you
Very nice place, beautiful gold dice, good food, good drink
We received the plates but the utensils were not on the table, the bottles of wine arrived once the main meal was finished, no towels on the table, all the meals were cold and didnt taste much, the glass of water was served at the end of the meal, the waiters didnt seem to experiment (sat customers at the next table and put the stuff lying around on the table at the end of our table) (come and clear shooters of more than 20 people with their finger no cabaret) big lack of organization 1 and last time at this restaurant. Very disappointed
The service was average. We had difficulty getting water, the cocktail service was also long. There were 3 of us and we were all disappointed with our meals. The mac and cheese had no taste. It was cold in the restaurant. We asked to be moved and told one of the waiters we were cold and he said he turned the heat down because it was hot. We werent the only ones because we saw 2 customers wearing their coats. In short, we were disappointed to pay for the service and meal we received.
Service moyen, on a dû demander plusieurs fois d avoir de l eau, on venait peu nous voir, la bouffe était médiocre. Le mac n cheese goûtait rien! Ça fait un peu tape à l il comme endroit. C est beau, mais aucune attention pour le service et la bouffe. On allait passer une soirée la bas mais avons finalement décidé de partir tôt et aller ailleurs.
Rather disappointing experience on the culinary side.
Disappointed with the quality of the food for the price. Decent service.
Superb service the melting brie 10/10
We were by the fire pit on a very cold evening outside it was great. Very good Margarita without alcohol.
Wow!! Truly delicious! Our compliments to the chef! Mushroom ravioli and braised beef cheek. Without forgetting Karine s great service! A big thank you to all of you!
Thank you to the factory staff for making our event a memorable evening! Your smile and fast service were there, by the second glass our server Kéven knew our first names and knew our drinks! Congratulations and thank you again and I recommend having your event in the private room offered by the factory. Miss Cosmo!!
I ordered 1 pizza and a poutine after 1 hour and a half I received my pizza even though it was not completely cooked and the same for the poutine After snacking a little because I was too hungry I didnt sleep all night because I had indigestion All this for the modest sum of $70 Me thinking that it was going to be great at the price they charge. But no Thank you factory One thing for sure I will never go back
Our experience was unfortunately quite disappointing. There were 4 of us with a big budget for this evening with friends, but as the atmosphere and the waitress were not paying our attention, we even bothered her more. Well, we limited our drinks and meals and ended the evening quickly. Very unfortunate!
We really had a great experience. Our waitress Nathalie was fantastic. Very high quality food.
Food was ordinary, locations and setting is quite nice.
Honestly, what a disappointment....we asked a few things from the supposed manager (the human who stays in place doing nothing who is certainly paying too much for what he does....NOTHING) for his answer; ask your waitress (with the attitude of a 15-year-old teenager)...really not impressed and then they charge us double for the fried pickles. Suddenly I realize it, bill pays...well apparently no way to be reimbursed...in short, this restaurant is a real joke.
Excellent food, excellent service, Kevin waiter and manager very good for the service of 35 people, smiling, kind and very professional. A restaurant not to be missed
For my part, I was very satisfied with my visit to this restaurant and I am not the only one in my group of thirty people. I really liked my meal (Bavette incredibly good) as well as the service obtained, our server Kévin was very attentive and gave us the best service possible its rare that I leave a restaurant with the impression of having gotten value for my money but in this case it was the case Rénald Reply2 jEdited
WOW
Really like this place its been a few times and love it drinks and food is real good
Super good service.
Super menu
What service this evening at the LUsine restaurant in Sainte-Marthe-sur-le-Lac!!!! First time my son can eat in a restaurant without me being worried! @Maxime Plante, owner of the restaurant, allowed us to have a personalized menu based on Émiles strict diet, without allergens. The servers were aware of his condition and regularly came to see me to find out if everything corresponded to my various requests. First time in 17 years that I have attended, from a neighboring table, a meal where my son eats with the grown-ups and where he seems in his element. My mothers heart is full this evening. @Maxime Plante, you just made my week! So many thanks!!! Do not hesitate to call the restaurant a few days in advance if you or your children have food allergies or a special diet. Émile: can we go back for my 18th birthday?? @Maxime, were coming back somewhere at the beginning of June
There was a supposed special on a sharing plate for $45.00. The disappointment was that it was 45.00 x 2, so $90.00. Half a plate a little too expensive. -2 shrimp each. - Half a small steak. - 2 small ribs (2 inches). - A little fries and a small salad to separate between two. - Half a chocolate cake. - Coffee not included. Very disappointed!!! $150.00 bill Parking: Difficult parking.
Love my fishn chips nice atmosphere. Soundtrack also very good. Staff a little slow to respond, but nothing more. Happy eating!
Unfortunately, very disappointed with my experience. Meal that lacks refinement. Cheeseburger pizza with way overcooked ground beef on top and the dough is soggy.. Half cooked overcooked without chocolate coulis inside. Not fresh strawberries as a side dish. The restaurant closed at 10 p.m. At 8:30 p.m. the waitress closes the TV screens and asks us to leave.
It was very good...even excellent!! I will go back for sure!! THANKS. Next time Ill post photos..It was so delicious that I forgot!!
very bright portoport small but good
Classic restaurant bar from the 2020s haha, industrial style, no favorites apart from the dumpling starter! But still happy with my visit.
Noisy but excellent
Very nice place, the service was courteous, the food was good but the burgers were a little small for our taste. We will go back
Just a horrible all around experience, from food, to drink, to service...
Cold food, ordinary homemade chips, dry ribs.... Very ordinary
The singer is great, the waiters nice but my plate was cold and that of 2 other people in my group. My compatriot mentioned more than 5 times that the side raising the giant tiger its best lol plus they mixed up all our bills.
Beautiful atmosphere, often live artists!! Very good food, large selection of drinks. The only negative point is that there is a bit of a lack of choice on the menu for light things without frying.
Good pizza
Good place to go see a comedy show, creative menu that changes regularly, decent atmosphere. However, the manager/co-owner seems dishonest or clumsy in relation to the numerous promotions displayed on social networks which he refuses to honor once there, by interpreting them differently from what is displayed and this has happened to more of a recovery. Also the waitresses are not aware of the different promotions either, so a certain lack of consistency/training at this level creates confusion and is to be deplored.
Super nice restaurant, but not much choice, lots of fried food...
One waitress for a large group
Fish and chip excellent.
The food is not worth the trip, too expensive for the quality!
Great place to visit and enjoy a few beers with friends..in the middle of the beautiful Ste Marthe sur le Lac..nice terrace...great chicken wings but the rest of the food is so so...prices are not cheap but worth it....cheers!!
It was okay. Some dishes a little expensive for what they were, others at the right price. Not too expensive alcohol. Very good sangria. So-so Caesar salad (despite good ingredients, commercial dressing ruins everything). Around 8 p.m., live music and it was really good.
A new venue for me forsure going back
I love it me and my husband go there often! And the prices are affordable
Good beer, great atmosphere
Very nice discovery. The decor is great, the staff lets not talk about it. We had a very cool, helpful and pleasant server. The food? The burgers we had were very good, I will have them again! There are different beers for beer lovers to taste. I recommend this place, rather fast service.
What a great rediscovery! We had duck drumsticks and melting brie as starters. What a delight! I would have liked a little more garnish on the brie, but that s my only criticism The fish n chips were flaky, hot and the breading was very crispy, it was a delectable dish! And what can we say about the excellent service offered by Maxime, the owner! Nothing to say, everything was perfect, we had a very good evening and ate a delicious, carefully prepared meal. In addition, the prices are very affordable. We will definitely return! THANKS!!
Nice concept, food however on the expensive side.
There were 8 of us on a Friday evening: flat atmosphere, nothing more, excellent service from Kevin. We ordered everything to share, nachos, bruchettas, fried cheese, fried pickles, chicken wings, shrimp, squid, burger, pizza the only plate we really liked were the dumplings. Ps warm decor but your chairs are really uncomfortable and dont make you want to stay.
Great food, very nice ambiance, great service and good selection of beers and cocktails!
Just ok
Wow, flank steak! Delicious I highly recommend
What a great server Kevin!
Very nice experience, the food was good but a little expensive for what it was. The server was very nice and friendly, and the service was pretty quick. The atmosphere and decor are good and fit well into the factory theme.
Good food, good atmosphere, good price, charming staff!
Nous y sommes allés vendredi dernier, pour une première fois en 29 de vie je n ai même pas un petit commentaire à dire de négatif. La nourriture était délicieuse, la serveuse Sharlie était A1 même du fait qu elle était nouvelle service rapide . Je n ai absolument rien rien rien à dire. Il est certain que j ai recommander à plusieurs de mon entourage
Excellent service & the onion soup is just extraordinary
Excellent oka cheese and apple burger.
Very pleasant atmosphere, attentive waitresses. Very varied menus and presented in a very appetizing way. Very nice services.
Filming was his check mark.
Great atmosphere, excellent food, outstanding service! A big thank you to our friendly server, Kevin. We were delighted with everything!
Noisy. Delicious food, impeccable service.
Beautiful place, good food!! Super warm!
Yum, what a delight and wow for the service! A menu for all tastes, plus visited their site full of promotions, for example on Thursdays the ladies eat for free!!!
Dynamic and cool place. The decor is original and the food is good. The music is a little loud if youre looking for a relaxed place, but its still a place Ill return to when Im in the area.
Delicious, lots of choice on the menu
Well its vrm for young people
terrible
Very good, I recommend it
Wonderful restaurant
The best place to eat :) The food taste amazing and everyone is so respectful and polite.
Excellent service!
Nice place, good service. But we need to review the ribs. The plate lacks color, the ribs lack sauce and taste. On the other hand, my partner had the local burger which was very good. Good mix of flavors.
Beautiful place, nice atmosphere, but very disappointed with the service. I had 2 mistakes for the same dish that I ultimately didnt eat because it was cold and very bland. The service was unfortunately very slow and not really friendly, for my first visit I am very disappointed.
I went there a few times with my girlfriends. The food is good, well presented The staff is polite and smiling
Good food with excellent service. Big thanks to Karine who served us for my party!
The fold is delicious and the staff are just amazing. Great place to go for an evening.
Excellent service on Monday evenings! What fun at the factory!
Nice place, good service.
A place where its good to meet up with friends...A downside about the music which is a little loud if you want to chat...I recommend this place!
Great service from Sabrina tonight! THANKS.
Super good food and great atmosphere
Good music. Good service. Beautiful restaurant. Good menu. Nothing negative to say!
Poor and very slow service
The restaurant is super beautiful. The decor is wow. The staff is super nice and the food is downright delicious. Thank you gang for the launch of the film L Interogatoire
We couldnt wait to try it on site, twice as a take-out during covid and the taste was there. Very long and incomplete service, we even had to ask to be served after a while. The price is unfortunately not worth the price of the things we ordered as well.
Cétait correct. Le service est très moyen. Cest bien de voir des jeunes nous servir mais je crois quune formation serait bien. Nous avons attendu à lentrée pendant 5 minutes avant de se faire accueillir. Pas dustensiles, manque des produits sur le menu. Pour manger un hamburger avec une bière ok mais si je vais dépenser 100$+ pour souper je pense quil y a mieux.
Best service with my best Karine!!! Thank you for everything it was excellent!!!
The incredible food and what can I say about Sabrina and Audrey at the bar even more wow!!! What an atmosphere....
The shrimps and burgers are good but avoid the pizzas and cheese sticks, they are ordinary
Great place I often come during 5 to 7 plus they have a special on drinks thats really worth it! good food and nice atmosphere!
We waited over an hour to be served. In addition, very high prices compared to the quality which is nothing extraordinary. Cold fries, salad bathed in oil, flavorless salmon, uncooked vegetables, tiny burger.
Bad service, the waiter was lost with the orders, the food quantity was very ordinary and it arrived cold at the table. A big fleet for this establishment
Great !!
Great atmosphere!!! The tartare is delicious!!! A very nice evening with the family. Its definitely worth the detour.
Its nice to have a nice restaurant in the area, the atmosphere is cool, the dishes could be improved a little in terms of quality but it depends sometimes the dishes are not always of the same quality, until now every time When I ate a beef tartare it never tasted the same.
Great! Welcoming staff, good choice in the WoW menu and drinks..
Nice place, but beef tartare had as many capers as meat. A disappointment for me. Otherwise good courteous service, and good food.
Great atmosphere. Thanks to the whole team
I was there at the end of the week with friends. We were on the terrace which is actually very beautiful! We had pitchers of sangria and raspberry lemonade, a big wow! For the food we only had salads and nachos but nothing to say, everything was excellent! I was pleasantly surprised that the nacho salsa was not inside but on the side in a small dish and that s what made it even better! I cant wait to go back to taste the main courses and desserts.
Food was disappointing as hell. Beets tartare sounded amazing it was just blend and boring. Beef tartare didnt look fresh at all nor taste as it should. Beef balls was described as having a honey mustard sauce it was straight up dijon mustard. When it was time to pay, the lady said she couldn t try to give me a 50% discount on the balls we didn t even eat since it was totally a different taste than the description. I refused to pay for something i didn t eat, she said she couldn t do the change as no managers was there. She came back and magically the charge was gone i wont go back there again at all, so disappointing.
The food was excellent, the service great, the waitresses as beautiful inside as out! Class! A must!
Good service, but uninspiring food.
Good food, very good service. Well done !
It was very good. Reservation made for a birthday. Almost 20 people. Hats off to our server!
Nice atmosphere and very good service. Excellent food
Very long waiting time and cold meal. There were a lot of groups, we were warned that it could be long.
What a lovely evening we had! The staff was smiling and we could see that there was great teamwork and what can we say about the food which was EXCELLENT and as there were 50 of us the challenge was big! Well done to the whole team and thank you for making my boyfriend s 50th birthday a success! PS thank you for allowing our DJ to set the party mood
Music got a little loud around 9pm. Tough to have a conversation. Didnt offer a menu in English. Being a tourist, made it difficult to read the menu.
Great service and excellent food
Perfect place for a comedy show
Great service Kevin!!! Thanks man
Seriously really not very good 2 butcher of my main course and I asked for the bill and leave....
Good restaurant, the food is good and I liked the service.
great restaurant!!! beautiful decor, lovely welcome and great meal choices! THANKS!!!!!
Nice atmosphere, good food.
Very nice original decor, but the service leaves something to be desired! We had to ask another waitress, 3 times, to go get our waitress who was folding napkins sitting near the entrance. We didnt have brie on the poutine which contains it (poutine from the factory), the starters of meatballs were flooded with mustard, it only tasted like that! We had time to pay and the table was never cleared! disappointed!:( impossible to contact the manager by email, I wrote and after 4 days, no return email.
We go to the factory to: - Super good food; - Good cocktails; - Impeccable service; - The magnificent decor; - The beautiful atmosphere; - The nice attention to children; - And especially for the exceptional welcome from Maxime.
Service ok food very very ordinary for the price too high for the quality the time to serve really too long 3 hours for 25 people its not strong I certainly wouldnt recommend this restaurant
food ok, service always long. every time.
Food and service number 1. Cheap beer during 4 to 7 and unlimited mussels. Super good.
You ever see that show Kitchen Nightmares? They should film a episode here
great food great prices great people fun place for 5 a 7