A&W Canada in Sainte-Thérèse
78 Bd du Curé-Labelle, Sainte-Thérèse, QC J7E 2X4, Canada
About
Première chaîne de restaurants de burgers au Canada. Reconnue pour ses rondelles d'oignon et sa fameuse Root Beer A&W servie dans des bocks givrés. Fière de maintenant servir le café Pret ainsi que des boissons chaudes, froides et glacées dans les restaurants Le Brew Bar A&W.
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Big 0. Never got my food through Uber. Called several times and no one answers.
Friendly and polite staff and a cute retro looking locale including booths. Breakfast plate was less expensive than at some other locations which is always appreciated. Food was fresh and tasty.
Pack a lunch if you're ordering in the drive-thru. I have never seen such SLOW service like that in my life. Get more employee's or something. Ridiculous.
First off the cashier entered the wrong amount of money that I gave her and I had to get the person behind me to vouch that I gave her more than she was giving me change for. Second, the food was lukewarm. This was onion rings, chicken strips, mama burger and fries. Even though we were dining in, it was given to us in paper bags. Table was not clean and floor was sticky.
Super fast service Take you about 3 minutes to receive your order. Food is good, nothing extravagant but A&W hits in the right place. Never gotten sick after a meal, that's a plus. Only thing is that its inside a petro canada. I do not recommend sitting down inside, too much noise. Drive thru is big trucks friendly. Overall great service, but i recommend a take out.
Super bon service, better sandwiches than many other branches and ofcourse brands
Meal was hot and ready in relatively short time compared to other A&W's I've been to. But I was disappointed how pitiful my Papa Double Cheese and Bacon burger looked. In fairness all the fast food joints do the same. If only their publicity photos looked as appealing as the actual product! I'm asking too much am I? All said it tasted good and the service was great, which is why I gave this location 4 stars.
It was my first time using the mobile order using their app and I have to say that it works wonders! The moment I came in, I said my name at the counter and my order had just been finished for me. A&W has always been a great Canadian fast food but I have to say that this puts them above every other fast food when it comes to service and efficiency! If you want a quick burger, this is the place!
Service too long 35 minutes for a hamburger
At A&W, everything is always perfect...
October 31 special, an hour wait to save a childs meal... a great paradox for a fast food restaurant
When I arrive there are no customers and I am asked to wait? Finally, someone else takes the order. The lady who gives me my order is not able to say hello. I say the lady but I should the child. This is saudi arabia at a&w. Fries inedible cold, wrap of questionable color, cheese not melted cold. When I call a&w no answer and full voicemail. Really disappointing. I want to believe that we want to create jobs but there are limits to hiring incompetent people. $13 for the flight
Super good fast service
Good
Nous sommes allés vers 23h. Lemployé qui a pris notre commande étais très courtois et lautre employé qui a cuisiné a très bien fais son travail, aucune erreur de commande, tout étais bon et tout était frais. La viande goûtait pas seulement la viande mais celle de aew. Les frites étaient parfaites. Très satisfaite! Je recommande ce aew a cet emplacement!
Excellent
Uneven service and often errors in the order Monitor your order before leaving Never use auto service Always go inside
Super super slowly
Very long service in the evening
A person for serbice at the counter and at the car....So long...2 couples left...We waited 45 min. And sloppy service...no napkin... shuros overcooked and too soaked in cinnamon sugar...just taste old fat...sweet
We switched to self-ordering on Friday evening and the burgers seemed less good than usual. The fries were good. It does the job but their prices have increased so much that I dont think Ill go back there. I prefer the other competitors.
Bad service ! Employe extremely rude !
Nothing about my order was good!!!! I dont understand how this could have happened... Very disappointed.
Best veggie burger
Really nice staff and food
c long
Cook does not use gloves, directly his hands.
I came at 10am to have breakfast just to see the cook in the kitchen using those hands without gloves to prepare the food. Really disgusting
EXTREMELY slow service.
The bread was dry from my Mama burger and the fries cold. Order from the car 5 minutes from the house.
Good service Parking: Enough space
Excellent atmosphere, very quiet, large parking lot.
Classic a&w
Very long. Good service
The latte is really good
A&W has been a favorite of mine since I was a kid, when they would bring our order to the drive-thru and place it on a tray hanging in the drive-thru window. The best root beer.
Lack of employees.
Worst restaurant in the world, there is a huge illuminated sign written open 24 hours a day in addition to employees inside and the illuminated open sign in addition to the website saying open 24 hours a day. We arrive and try to enter and the door is barred and the employees see us but ignore us with one being on his phone playing a game. Following this we see a 24 hour drive-thru poster. 24, we try our luck but no, no one answers us and when we go to the window one of the employees looks at us stupidly like idiots. This company is stupid.
The old weekend morning team was excellent but they replaced it with a person who swears at customers and has panic attacks. Its very sad because the other team was really good
Very cheap it doesnt give ice cream with water even though I order it because I dont drink liquor I wont go back there stubbornly for ice cream
True to other A&Ws. The food is good and the Beyond meat is really on point The lady who takes orders is really friendly and takes care of her business. I recommend this A&W in Sainte Thérèse Parking: Twenty places
Clean place, kind and courteous employees. Fast service.
Fairly fast service except when there are orders to be delivered by these delivery companies and you arrive before the tablets start to make sounds while you are waiting at the counter you have to wait for the employee to finish placing the orders on the cr.... of tablets, then say that you arrived before. I find that there is a lack of courtesy towards a customer waiting to place an order???? .
Very good service and taste. But the tables, floor and toilets are very dirty, unacceptable!!!
Fast service it was good
On a commandé (entre autres) des rondelles donion par UberEats. La commande a été livrée rapidement, donc service #1 dUber, mais les rondelles étaient noircies, caoutchouteuses, pas mangeables (photos à lappui). Combien de temps elles sont restées dans le réchaud ? Définitivement la dernière fois que je commande du A&W... Vraiment déçue
Very good service
Good food, great service.
Vegetarian options: Beyond Meat Food
Almost , , , Perfect
Very good hamburger but really too expensive!
Poor drivethrough experience. Food burnt, order wrong, drink quarter empty, car blocking drivethrough exit.
Still good A&W. The staff is super nice too.
Very good service,
$100 bill and I was missing items returned home....
Put on a smile and hurry up yeah?
Quiet friendly the place was practically empty so there was no wait time at the cash, The olace us clean compared to other fast food places. Food
Good burger but cold fries. :(
They forget things in orders and dont answer the phone when you call
Smell of urine everywhere in the restaurant Its horrible, however, impeccable and fast service. Parking: Easy
We went to A&W on Sunday lunchtime, June 4, 2023. How surprised we were to see a lot of ants walking on the condiment counter on which there was Ketchup and waste in a bin (like a salt packet bin). We asked the staff if they would clean it up and to our great surprise, the restaurant manager told us: maam, we know and there is nothing we can do. No one was cleaning the space and all the employees were looking at us from their elbows at the order counter. I wrote to A & W Canada and the person who calls himself manager tells me that the employees are cleaning and disinfecting while waiting for the specialists to come to the restaurant to remedy the small ant problem. Clearly, this person was not at the scene. I can t imagine what we would have found in our Burgers. In any case, it is certainly not the MAPAQ rules which govern the health rules of this restaurant. Never again at this restaurant!
Good for the price
Always a good burger !!
Le lobby nest pas toujours propre et les poubelles sont souvent pleines. Il manque souvent ditem au menu comme les merveilleuses rondelles doignon, chausson aux pommes, etc. Souvent les commandes style Doordash passe avant le client sur place. Mais A&W sert de très bons hamburgers avec des ingrédients de qualité. Je ne peux résister.
This restaurant is left to itself with children as employees. There are 4 of us customers in the restaurant waiting more than 20 minutes and only 1 at the drive-thru. There are 6 employees talking among themselves and laughing... no one serves us. Ridiculous I will never set foot here again
Food always good there, nothing bad to say.
the worst experience of my life I have never eaten so badly the order was incorrect the fries freeze no straw the drinks disgusting and yet elsewhere it is excellent
I just waited 45 minutes to get my order, I arrived home and things were missing.
Fast and courteous service Parking: Around 20 places
We waited 25 minutes to get our order. During this time more than 15 cars have theirs. I shared my observation with the cashier Well yes, we prioritize the drive-thru
The young man at the counter who took my order didnt have a smile on his face and I seemed to be disturbing him in his routine. I expect a respectful welcome. It is the client who gets him his job. I will not return to this restaurant.
Very good service, first time I go there for the rbf
Good burgers!
Dead slow customer service
Food is delicious. Service is excellent and fast! The restaurant is well maintained and clean. Vegetarian options: There is a beyond the meat burger for vegetarians.
Thank you for your presence with a smile, it s so comforting to be welcomed in this way, service to the public with this approach is very important, this is how the customer comes back, thank you
Ive been waiting at the drive-thru for 23 minutes, its a long time and it doesnt look good.
Very good lunch, very affordable price
Got the big breakfast plate. It was made fresh to order and handed to me by and absolutely sweet young lady.
Food was good as usual, service was friendly, however the place needs a little more clean up!
Total disappointment!!! in my Uber order: 7up flat no sauce for the fillets no straw fillets practically burnt
hamburgers
very long service I waited more than 20 minutes for my order at the drive-thru and very unpleasant employee
No hot chocolate :(. But the food is good, just as every a&w
Yum yum delicious
The staff has changed, very bad experience with the new staff.
A&W burgers are unique and very filling (Uncle). I went there at lunch time, it was very busy and there was only one cash register... so the wait time to place my order was long.
Fast and efficient service
Service long
Only 2 employees early in the morning on weekends. They work tirelessly to satisfy customers. Drive-thru service is preferred. Unacceptable. I tried to send my comments to the head office but impossible. I dont know the owner of this franchise but its shameful not to add at least one more employee. Too expensive I guess? Compare the number of customers who turn away, who will not return to your restaurant and who will no longer recommend others to go there compared to the costs of adding an employee. Poor girls who force themselves to please people. I take my hat off to you!
Tasty burger, crispy fries and refreshing root beer.
$18 for an overpriced trio
I arrive there today, November 25. Well done and many thanks to the owner because there were at least 2 more employees.
Very good service
He hires very young and young minds... AND IT SEEMS!
The liquors are always at 3/4...you have to watch them, its probably the manager who asks the employee to do that.
Maelia
Best burger period! Mcdonald is nothing compare to them!
A&W, always the same food, fast food atmosphere! How good!
Always fresh very good and staff is nice !
Great service and rapid Parking: 30 Kid-friendliness: Very roomy Wheelchair accessibility: Accesibill
Cold food
Wait 30 minutes at the drive-thru for a chicken burger! Im never coming back here again!
Really dirty dining room and bathroom. Sticky tables, dishes everywhere, overflowing trash can, sticky floor. I dont even talk about the bathroom.
Excellent service
They all so nice people and service is great. I wanna say thanks to lady with glasses working there
Excellent service and kind employees
Never seen a fast food place that takes so long to put out orders. Employees are nonchalant and have a bad attitude. Portion sizes are small, the food took so long to be served that it was cold when we got it, and when we gave them feedback, they acted haughty and indignant. I wont be going there again
Very good, the employees did very well given the unexpected traffic due to the power outage
Perfect
Burnt onion rings, glass of liquor 3/4 full,
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