2076 Bd Monseigneur-Langlois, Salaberry-de-Valleyfield, QC J6S 5R1, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Hands down the worst McDonald's!! Service is slow,Employees are slow motion lost sheeps that don't work together with zero communication and Manager on shift don't seem to care. Waited 30 mins for an order that takes less than 1 min to make. Two ice cream!! The person who making the order for the front counter literally do one order at a time. So rather than make the ice cream since she's waiting for food in the kitchen she just stand there looking clueless.
35 minutes for 2 happy meals. Employees screaming the whole time. Was very irritating. I wanted to leave while waiting but I already paid. Unbelievably disappointing compared to other McDonald's. All the seats are taken by elderly men who sit there all day.
The worst experience that I have ever had. Ordered 1 Big Mac no pickles, large fry and a large drink plus a regular cheese burger. Got cold fries, the Big Mac had pickles with was also cold, the fries were cold, the cheese burger was also cold. Went back to the counter they made everything new, the Big Mac still had pickles, and cheese burger was also cold. Almost 0% English i know it’s Quebec and everything has to be French. But …
Absolutely trash I’ve been here 45 mins waiting for 3 happy meals and a trio waited 20 mins went inside and they said they didn’t see my order but you handed me the drinks
Disrespectful staff no manners throws food at you obvious when mr besner is not there do not care about customers
Lets call this place a reversed fast food joint - wait time is longer than at an average sit down restaurant, printer at the kiosk doesn't work so no confirmation of a purchase. 3 stars for food, as a good faith ahead of actually getting it cause it has been 20 minutes and I'm still waiting...
Great place to relax on the way to Quebec
SLOW SERVICE!!! they take forever to make up a simple order and when someone in front of you has ordered a huge meal, they dont send them to the reserved spot so then by the time i get my coffee, its cold. they constantly mess up simple orders which makes me have to go back to get it corrected. theres almost no redeemable qualities about this mcdonalds as the service is slow and terrible, the food is usually cold by the time its served to me, constant mistakes and the employees take forever to acknowledge you are there and move at snail speed to do their job
Its McDonalds
They didnt even have Brisk they usually just have a damn Nestea like why bro!! Why!! I definitely dont recommend this McDonalds here but the other one close to the cinema because at least there they have ice tea brisk
Slowest Ive ever had for dine-in. Cold food. Food
There are always errors in my orders without exception
Cashier at the drive-thru doesnt speak a word of French, she was all mixed up with the orders, she gave me the wrong bag twice only to realize at home that she was the wrong sort of Poutine! ... And whats more, it took no less than half an hour to receive the wrong order... Terrible service from A to Z, Im NEVER going back there again!
When ordering from the car they always move people into the parking lot, it takes a long time and whats more, the order always arrives with errors. I dont recommend this place at all.
Very friendly, but it took so long before they took our order
Delicious like McDonalds
Never asked for the trio and I had this in my bag and the contents of the wrap were downright garrotte on the bread, not even rolled and torn.
Really very very slow at the drive-thru. More than 20 minutes of waiting
The employee spoke to me in English and was shocked that I asked if they spoke to me in French...
Cold hamburger, 30 minutes waiting for the order, not the right drinks.... do I need to add more. You missed that one, and this evening, looking around me, I was unfortunately not an isolated case.
Extremely long service, both at the drive-thru and inside. Over 25 minutes for a mcmuffin.
Still bad. Everything is dry and cold. Always missing items, or not the right thing received. Better to take the detour to Dufferin.
Bathroom not so clean. Poorly placed orders.
Ordered a McFlurry was 5:05 I paid with a 10$ bill they only gave me 1:85 instead of 4:95$ back didn t realize until after.
Great service! Thank you very much for your smile!
Worst place ever. Slowest service and orders are always wrong. Save your time and money and don t go here.
McDonalds remains a McDonalds... always a long service and the croquettes are cold...
Drive-thru service always extremely long even when there are few cars, making us park to receive our order. Disappointing experience below customer expectations
Terrible drive-thru. We ordered and were asked to park in the waiting area to receive our order. 20 minutes later our order still hasnt arrived. I went back inside to see what was going on. After speaking to two employees who didnt know what to say to me, the cook came to me and said Ill prepare this for you after having me revalidate my order for the umpteenth time. We had been completely forgotten.
45 minutes for an order at the counter, a real disaster!
Its McDonalds
Car service rather long, the path is quite narrow, very poorly configured, the bigmac was good but the fries salty x1000
If I could have put 0 I would have put it it took 40 minutes to receive 4 sandwiches because it took them 25 minutes to come see us and ask us what else we wanted because they had run out of bagels and another 10 minutes before realizing that he had not yet started to prepare the replacement sandwich and we saw a gentleman who waited 20 minutes for 2 coffees and 2 muffins, its really ridiculous and suppose him responsible for the end of week did nothing to make his employees work and even if someone tried to order at the cash register, the employees just ignored them as they passed by, really disappointed and I would never go back, too bad
Very good service, food not always hot I had to change my fries because they were cold McDonalds completely redone and poorly maintained, especially floors and tables.
Waited 20 minutes for a coffee and fries. Staff didnt seem to care.
too long
The menu is as is, nothing more. The trash cans are overflowing, the service is so slow, its ridiculous for a fast food restaurant. They are in first gear in the kitchen. Owners should go to work in their kitchen to ensure better service.
It Macdonald your gona eat it
This mc donald is hard to get me to move forward when there is no car behind me no straw no fork for my poutine its hard
Super dirty I saw an employee drop a hamburger on the ground and put it back as if nothing had happened.
Fast service despite rush hour. However, every time I go there they always lack my sauce for my croquettes (take the time to ask for it when ordering) and I didnt have any straws... disappointed every time. A chance is good.
Slow service. Sorry very slow ! Worst McDonald s out there. I should maybe add the employees are incompetent when they make you wait over 10 mins for a coffee as they say it is brewing! It was just waiting in the counter. Just a bunch of kids working there with no true service. By far should close this McDonald s. It would help headquarters. I m better off at Tim Horton s!
Not edible 10x too much salt
Service was slow, the restaurant was filthy, the garbages were full. We ordered 3 things. Took 25 minutes for our order to be ready and we had 2 mistakes on one of the 3 things. When I went to ask for what I ordered, I received the most bored and uncaring face from the girl behind the counter. Never going to this McDonalds again.
Food is good.but service is terrible they look at you standing and asking for service but never come.they messed up half the order.and people before came back for missing items.
Burger was good. Fries were cold. To many young ppl working. Girls didnt care to serve us. But a young Lad looked after us. Young ppl anymore.
Slow service they favor take out then indore service
Always cold fries...
I have never eaten at a McDonalds
Average food no host table very good service good atmosphere
Upgrade 2023 = Im changing for one star, I took two trios and 12 croquettes, to eat on site, the only thing that was hot in my trio was the chairs on which I sat to eat, without a tray , directly in the paper bags. Its shameful, you good-for-nothing bunch. They have a competent team, it s a change from those at Vaudreuils dont forget, everything is freshly prepared even in case of rush That s a well-kept franchise!
I was in line to order and NEVER got served
Who ever cooked and packed this order 10/10 can t go wrong ordering early in the morning . Thank you
Big nonsense. Nothing more to say.
Worst McDonalds Ive ever seen. They make you advance through the drive-thru order and then make you wait 30 minutes to give you your meal which is full of errors. Too bad I know the manager well, but I would no longer encourage this place
Good as always - doesnt matter where you are its always consistent. This Canadian McDonalds didnt have any biscuits, just bagels. But good ole McMuffin on the menu.
Waited approximately 15minutes for 2 BLT burgers while the place was mostly empty last weekend. Both BLTs were DROWNING in mayo and totally un-eatable and straight up disgusting
Worst McDonalds ever, its 9:26 p.m. the McDonalds is supposed to close at 10:30 p.m., I arrive and the doors are all barred, lights closed etc... the man in the car next to me ordering online and had his money taken
Worst service I waited 50 mins before being served plus items were missing
Big thumbs up to Nathalie who serves us at the drive-thru order, very friendly. The wait in the miniature parking lot is terrible, however, for the traffic.
Extremely long and slow service from the end of the afternoon around 3:30 a.m. until dinner, the evening shift rush with only one or two vehicles to serve, however in the mornings they are very fast and good service
I went to this McDonald 10 minutes before closing time. Service was fast and both employees on site were very friendly and nice. Thanks to Lyly-Rose and Nicolas for their outstanding service! To the owner I lift my hat, treat them well you have 2 special employees right there. Ill be back for sure!
Waiting, no service, cold meal, too many cashiers who do nothing. I just cant give 0 stars, because thats what it deserves. Its Sunday noon...
Incompetent, only 1 thing, a pepsi diet. Wrong 3/4 of the time. You tell them and they are immediately disappointed. I just want a pepsi diet.
They are well trained workers who try hard and deliver their best most days. They are kind, bilingual and they remember to give you straws, unlike other fast food drive-throughs.
Unfortunately he does not accept money, not $100 and not $50. They are afraid of losing money...
Stopped at this McDonald s, was in the stall of the bathroom while I was there, someone came in to clean, did not check to see if it was occupied. On my way out. It became apparent that it was a guy that came in. This is not right. I stopped at the counter to put in an order and stood there. Well, three employees around me were busy cleaning or doing something in the back. Not one asked if they could help me. I walked out.
The burger is too small
Very long wait!
Average McDs, nothing special. Service was incredibly slow and uncoordinated.
Took over 20 min
Worst ever seen ask me three times what I want still give me something else luckily I enjoyed it
Took 20 min to get my trio
We forget things
Fast and adequate Parking: Plenty of parking space Kid-friendliness: Meal with surprise Wheelchair accessibility: Wheelchair accessibility
Sorry but poorly prepared big mac, slippy, bordering on cold as were fries. Food should not be served that has sat around for hours
Fast friendly service. You want McDonalds a great place for it. Parking: Lots of room even if you have a trailer. Kid-friendliness: Great place for kids to eat. Wheelchair accessibility: Wheelchair accessible
Good mcdonalds fast but very busy , Employees are nice and give amazing service
Its quicker to order a pizza than to receive a poorly assembled hamburger.
Very dirty, employees are disgusting they were playing in garbage and than in food, no one wears gloves you have one who s wipping his sweat with a rag putting it back in his pocket and continued making your food NO ONE WASHED THEIR HANDS!!!!!
Food took forever to receive. And it was almost cold. seem they were considering the drive through more then the people ordering inside.
Wow
Everything is appreciated and very quickly served
A poorly taken shot does the job.
I went in 2 minutes ago ( 16:30.. August 22) the service was super slow and I was the ONLY one at the cash. Too many heads doing nothing. They were more interested talking about their upcoming party tonight than serving the customers. Everyone looked lost. Very very bad and getting worst every time. They supervisor(with black shirt) was the worst entertaining everyone else with her night.
the service in fast food in Valleyfield is here! Fast, friendly service and clean place to eat on the spot.
No service inside resto at 7:30 am and drive thru was too busy
Lol the burgers .... always taste good for some reason
Great served
Kid-friendliness: Playground was open!!
There are only one or 2 competent staff working there. Good luck needed to go when they are working.
Fast service.
Penible
Superb customer service
Very good, fast and polite service
I went to the drive-thru, and the young man who served me (Gabriel if I remember correctly) was extremely polite and respectful!!
Worst service missing things from my order
This place is getting worse day by day the service is incredible 20 minutes to wait for my breakfast in the parking lot they need to shut the place down
Most of the time, only drive out is open due to staff shortage.
Good food
Good but cold
Sometimes the dining room is closed. Tonight at 8:15 p.m. the drive-thru is closed, so open whenever you want, why not close it permanently!
Very good compared to other establishments in the same chain.
Its in Salaberry de Valleyfield, its a shame theres a lack of staff, we were always the same group that we went to eat every day. There I go with my car and serve very well thank you very much
I love this place because when I left for California with light transport I always stopped to eat a McDonalds before leaving it is the quality of service and the legendary cleanliness which made the name is the strength of McDonalds which is very represented in this McDonalds Valleyfield
Poorly configured parking lot, no service inside at lunchtime, unable to get out of the parking lot because of twenty cars waiting in line.
Could be honest, I didnt like 3/4 of the orders I had in this McDonalds because either the products were not fresh, they were dry, not exact and very neglected, the service was extremely long due to the lack of staff in addition the terminals do not contain an image which will make it more difficult to place the order and while the service provided by the employees at the time of ordering is not always the most pleasant
Excellent
We sell you happy feasts at full price which are incomplete, no straw, no receipt, they say they are low staff and they are miserable but for a wait of 45 minutes at the drive-thru its quite ordinary as a service. Called twice to get hung up on. The 3rd we respond we take My name but we offer or do Nothing. Bred very dissatisfied with the service I do not recommend!
The service is excellent but they dont have everything that McDonalds offers