Hana Japanese Restaurant in Sarnia

The food is terrible and they charged me $48.00. They should team up with Air Canada. They both over charge and under deliver.

Im not a sushi fan. I go for all you can eat desserts. I also like their soup.

I tried this Japanese restaurant for the first time and was really disappointed. The customer service was poor and not at all welcoming, which set a negative tone from the start. The food was mediocre at best, but honestly, the service was the bigger issue. I wouldnt recommend it.

Ordered take out, Rolls were good, Nice meat to rice ratio Food : 4/5 |

Incredible food and amazing service!

The food was pretty bad. Writing this 3 hours later I feel very sick. Overall poor customer service. Cucumber salad had chunky dressing.

I got sick after eating here, food was bland and lady was rude throughout the entire visit. Had to ask for wasabi and ginger and even then they brought out a single piece, idk who is behind this oppressive operation but this place definitely needs Gordon Ramsey and kitchen nightmares. Also dated. Vegetarian options: Not giving

Service was mediocre. Behind on times. No ipads. Ordered a few items. Either over cooked or old Second time coming was hoping it would be better this time around. Do not reccomend

The food is great. Be prepared to know what you want. Vegetarian options: Yes Food : 5/5 |

The decor and ambiance were dreamy, the salmon sashimi was the best Ive ever had. Im rating three stars because I was served escolar labelled as white tuna and am now suffering the consequences. Im a bit upset. Ill go again but Ill never order white tuna there again and I dont feel my money tonight was well spent.

Consistently great sushi

Went for a late lunch. Sushi wasnt very fresh. Food was bland.

We were nervous to see if an all you could eat place would be able to remove some things off of our sushi rolls but our server was more than accomidating and got every special request we asked for. Hana will always have a special place in our hearts Kid-friendliness: We had a baby with us and they were amazing in helping us find a good table for the attachable high chair and bringing a closed lid cup and plastic straw for her as well

Salmon Sashimi is fresh and delicious. And so does other sushi and dishes.

Dietary restrictions: Flour wheat Wheelchair accessibility: Good Food : 5/5 |

Delicious but we cant eat enough food for buffet and learned the hard way that we need to ask for a la carte menus

This is one of my favorite places to go in Sarnia. The food is decent, though parts of an order can come out off or the wrong item or never manifest at all. Staff are fantastic and happy to help and make sure that your food does eventually get to you. Music can be too loud sometimes, but overall, really love place. I take a lot of people here.

The chicken and beef skewers were a bit dry but the rest of the food was good. Kitchen was fast.

This places food is very good and wait time is very fast 5 star is definitely deserved.

Crab rangoons were delicious. Great quality sashimi, good sushi. Enjoyed all the side choices. I did not order anything I disliked

Took my husband there for his first time, absolutely fantastic . Well, be returning

Was just alright and for the price point just alright doesnt cut it. Last 2 out 3 times I was disappointed in something that normally I like ether was over cooked or undercooked

I just brought my 13 yr old nephew here to try sushi for his 1st time on his birthday. I told them multiple times it was his special day but not even a happy birthday for him? When ready to leave we had a few leftovers (no meat) and the seemingly mean owner says $10 for each leftover we want to bring home! Wow but I said ok so his little brother could try the sushi when he gets home. Grumpy owner cameover and watched me fill up the sushi shes double charging me and then became hostile at the thought of us taking rest of rice home as well?! So I asked her you just going to throw it out right?! She was extremely miserable n bitter all just to make a dime? Our dinner was already $100 dollars? How could this person be so miserable in so many ways - hope her $ makes her happy finally

Food not as good as it was in past the place is dirty the carpets are sticky needs a good cleaning walls need wiping but food quality is way down

Speedy and friendly service. Fresh food and lots of options. Fair prices.

You simply can t beat this place in Sarnia. Been going for years. Quality has gotten better recently but the food has always been great. Always a lunch spot after golf.

Service was so slow and the waiter didn t even talk to us at all or ask if it was going well Was never asked if I wanted anything else some kind of Buffet that is but quick to take the money and tip Food

The service was excellent and choices on the lunch all can eat menu are very good. Hana is one of my favorite restaurants. Food

The food is a delight to the eye. Thats how we eat 1st! I will always return. Its a real treat for my gang when we come

We thought it was too pricey!

Was Great and Delicious when with Family and Good Times

I go to hana often but its hard not to feel like youre putting the servers out. The food is dropped off with little to no acknowledgement from the staff. I know serving customers is not an easy job but you shouldnt make people feel like you hate your job.

It isnt what it use to be! They are so consumed with Skip and other apps that the service has gone down hill! Very disappointing consider it is basically $100 for 2 ppl! Parking: Plenty

The service is very bad. The staff is very rude. Ill never go again ! Food

The worst service in Sarnia. The staff was so rude and disrespectful. Kid-friendliness: They were too rude with our kids. Food : 3/5 |

I dont understand why the guys working at this place are so disrespectful and harsh. The other day we went to have dinner with our family and it was a very wrong move that the waiter who greeted us at the door was making different gestures towards us and not seating us where we wanted. Afterwards, we couldnt understand his attempt to throw the menus at us and we had to leave the venue without sitting down. I think you should either change your staff or teach your staff to be friendly.

Good food and service. They bring you everything as fast as possible.

The food was good today, but definitely not the quality that it used to be. The atmosphere is nice, typical sushi restaurant. Our server was a nice girl and did a decent job. Unfortunately, after I left, I looked at the receipt and realized there were charges that were unexplained. That and I was unaware that the green tea was not complementary which cost seven dollars and change extra. We definitely left full, but two people for $72 is a little high for lunch.

Ive been here twice now and the food is great. But both times multiple food items were forgotten.

Food is so good n clean

So if the food atmosphere and service was good, why did I give it an overall three? I experienced this restaurant with my family over 12 of us. Now you order off of a menu and you they give you little order sheets that you put the item number and the quantity. The problem was when everything came to the table no one knew what they ordered. This wouldnt be a problem if you were with one other person or by yourself. The menu said $3.95 per whiskey but when the bill came was over $5 per whiskey. expensive place to eat.

Went on NYE date with boyfriend. The place was very quiet, maybe 6-7 other tables. Menus were extremely sticky, some the paper has clearly gotten wet/messy and you couldn t read it Never seen a place so disorganized.. they tried to give us another tables food THREE times.. each time we would say we didn t order that dish so the servers would walk around to each table saying did you order this? Until they got it right. Waited 30 minutes for a single order of sushi while tables around us were getting plates and plates of food. Never got any wasabi/ginger we asked for Never got offered a second drink. Wasn t overly impressed with service/organization.. food was great. But they need to step up the service

Sushi was excellent

The place is good and the food, price and service are good my familys favorite for a comfortable meal Parking: A good amount of empty spots

We had lunch after the Matriarchy at the CO. It was great!

The food quality is just not good at all. All the cooked cuts of meat you get here are easily the worst you could buy at a grocery store. Tons of fat and chewy cartilage all over it. They also come out either too raw or way too well done (burnt to a crisp). Flavours of dishes are dull. Everything is consumable, but thats all I can really give it. Service has been good, and atmosphere is decent.

Expensive but delicious

My brother and I had lunch at Hannas. It was his first time visiting here. He is from B.C. on the island . He lives in Sooke. He said that his experience with Hannas was amazing . He definitely liked the dynamite wrap. It was the best that hes had. He definitely will be back when he visits family again in Sarnia. Brian

Love going here! The price is a bit more on the expensive side, but its great for what you get! Service is always great! Its the only restaurant Ive ever been to like it and I love it!!

Food is good and timely. Dont come right when they open up.. theyll still be cleaning. Id give Hana 5 starts if they can get their orders right. You would order 4 items and youll get 2. Or order 1 portion of something and get 1 piece of whatever... depends on how and who enters your order, youll get a different outcome. Vegetarian options: They have vegetarian items on the menu Parking: Lots of parking spaces Kid-friendliness: They have high chairs

Place is great! Its just to expensive so I hardly end up going. Maybe once a year. Just to expensive.

Great food, fast service !

Excellent quality, especially for a smaller spot.

Service and food were amazing! Sorry to the waitress because I spilled my drink almost as soon as we got there :( she was so sweet to us!

Always consistently good. Cant pass up bacon wrapped asparagus. Food

A little expensive for lunch especially if you add on over $4 for tea. The food was ok, however, overall the ranking would have been higher if I hadnt sat waiting for service staff to collect my orders (I had the AYCE but you submit paper orders) instead of having their heads buried in their phones.

Ive always had a really good expirence at Hana. I perfer to dine in as take out can get a bit pricey. But Ive always noted most if not all their sushi and dishes as well. I personally love the little cream cheese stuffed wanton! But all of the employees were very kind respectful and attentive. The resturant was always clean when I had gone to dine there. Yes its a bit pricey but its worth it if you can afford it for sure! Just make sure you have some time to fully enjoy the food and to make it worth while!! :) Hana is great!

I loved eating at hana. Every time I did Ive always had a great experience. The staff was always helpful kind and very knowledgeable. Very attentive never once had an issue. I prefer to dine in Then take out, and to make it worth your while Im usually there 1 hour or more. But its worth it, very tasty food! The sarnia roll is great, but my favrioute is the crab and cream cheese stuffed wanton! They have a wide selection, and that is all great! The establishment is always clean and very enjoyable to go to even when busy never really feels too crowded. The only downside is that its expensive but if you can afford it. It is more than worth the money for it, especially if youre there for a while!

Reccomend the fried salmon.

Love this place! The food is excellent. Wide range of choices.

Great place to go for lunch or dinner. Wide variety of selections from the menu. Not a big fan of sushi but kids love the selections and quality of food. Prices were competitive with other sushi bars. Would recommend coming here as a healthy alternative to fast foods but come with an empty stomach to get your value and fill. Place is clean, service is excellent and close to other amenities to browse with a full stomach.

Waitress was rude. But the kicker is finding a Shard of Glass in our veggie rice that myself and my child was eatting. We brought to the attention of the waitress and she placed the blame on me. Because i randomly carry shards of glass with me. Will never return.

The food was terrible. Half of it was un edible. We were seated as a group of 4 and only given 2 place settings. Our server was nowhere to be found. Asked for Wasabi and ginger for the table and was given 1 serving with 2 pieces of ginger and a dallop of dried out Wasabi. After the meal my husband took our 2 young kids to the car while I sat there for another 15 minutes just to get the bill. Its pretty bad when a 6 year old says grocery store sushi is better.

I had a bad experience in this restaurant. Old food, the wasabi was terrible, service was fast but the food was the worst sushi restaurants I ve been to. If customers pay so much for dinner, you guys must serve fresh food! Sad servers. I don t suggest to support a business that doesn t show any interest to serve the community in a better way.

Prices have raised with is expected with the economy, just seems like they watch you hoping you leave sooner rather than later

Very good sushi and fast service

absolutely horrible experience. tried to overcharge me by $15, and the staff were so rude. no where on the menu did it state that they charge extra for leftover food, and they tend to decide how much extra you will pay depending on how much they like you. they were poking fun at me and who i was with the entire time. never again. if i could give this 0/5 i would.

Horrible food. Yes really. Filthy menus, tables, bathrooms. Yuck. Sent most everything back. Management rude . Too bad really, because this is my favourite style of restaurant (all you can eat Japanese fusion, like 168 sushi, august 8, spring, etc) , and if the food were edible I would go all the time. I would only consider going back if the management and chefs changed.

Hana used to be a great place to eat, yet Ive seen it start to change. The food isnt fresh anymore, the staff clearly dont care about the customers, and the prices are outrageous. After going Today and seeing the status of the food I dont think Ill be returning

Both food and service has gone down hill

Food quality is average, pricing is high for the food quality. restaurant is clean

Way overpriced for the quality. Rolls have too much filler (avocado, cream cheese, etc.) and not enough crunch to add texture. Not great quality fish and shrimp. Tempura was not crispy. The meat dishes were overcooked. Noodles and rice were not flavourful and underseasoned. Beer wasnt cold. No wasabi or ginger served with sushi. The only redeeming factor was that our server was quick and delightful. Kid-friendliness: The server brought out kids chopsticks. They were bound at the end with an elastic band and a wedge to make them easier to use. My kids really appreciated and loved it.

DO NOT COME HERE!!! RIP OFF!!!! MENUS HAD NO PRICES!!!! AND ONLINE MENU WAS NEVER UPDATED!!!! First of all, we came in 30 minutes before the kitchen closed (An hour before they actually closed) because we had such a SMALL ORDER. We were handed the All you can eat menus WITHOUT ASKING FOR ALL YOU CAN EAT!! (They assumed??? Really?? 30 minutes before the kitchen closes??) My husband and I ordered (ACCORDING TO THEIR ONLINE MENU ON THEIR WEBSITE): 2 Ice Teas (?????) 2 Miso Soups $4.90 1 Dynamite Hand Roll $4.45 1 Spicy Crispy Crab Meat Hand Roll $3.95 1 Spicy Crispy Salmon Roll Maki Roll $6.95 The total: 20.25 (without drinks) TELL ME WHY THEY CHARGED US 30 DOLLARS?!?! As for the food quality, the miso soups tasted like water, and the hand rolls were the size of 2 of my fingers!!! Never coming back to this place again!!! If you want some authentic delicious sushi, visit Strathroy Kitano Sushi (THEY ARE 1000000% BETTER!!!)

Was my first time here since before covid, food was terrible and for what you get the prices are outrageous, Never again.

Standard all you can eat.

I enjoyed my meal here. it is all you can eat but items chosen from a list brought and served to you. The service was very friendly. Building very clean. I liked the music, sounded Japanese pop perhaps i wasn t familiar with it but it was fun to listen to and quiet enough to talk if needed.

Came there for sushi with my cousin food was delicious service was quick and friendly we will definitely be back

I do love Japanese food but this Restaurant is definitely deserve more than 5 stars . The balance of seasoning was great and you can tell the flavour even the ingredients into the food. I am happy I found this restaurant. I am from kitchener area I visit Sarnia for amazing beaches buy I found more than that. Kid-friendliness: My child like the fried chicken he says is not salty and oily finished it like a monster. Like also the wanton soup

Negative infinity for service. All you can eat, missing items (12pcs). Other items came 4pcs instead of 6 as stated on the menu. You feel that you are bargaining with the waitress to get your order. Very stressful experience.

ordered pickup for dinner and the wonton soup was horrific--wontons were like mush, the soup was so salty it was inedible, I think this soup must have been out all day long and the bento box I ordered was also stale, inedible. Use to be good, not any more. Will not be going back, when I order out I want to enjoy my meal not get sick from it.

food was really good! service was quick and everything came out hot. we will be back :)

Very tasty Japanese food with lots of vegetarian options. A good place to eat Japanese Vegetarian options: Pizza,sushi, salad,rools,lots of desert options

Love it!! Come here once every month its so good every time!!

Good portions and good price

Amazing sushi and amazing staff and very clean Vegetarian options: They have a few noodles and soups and salads Food : 5/5 |

One of the only places to get sushi in Sarnia. Buffet style. Here you get quantitiy over quality but still tastes great.

Food was excellent and quick. Wheelchair accessibility: Handicap Parking at front door. Food : 5/5 |

My first time having real sushi. I enjoyed everything.

Five years ago Hana was my family favorite. But the last two times weve went the food was cold the wasabi was hard and the waiter was anything but friendly best advice I can give is DONT EAT THERE Food

AWESOME FOOD FRIENDLY SERVICE

Eww. Do not get takeout. Lately the sushi smells extra fishy, the vegetables are old, and last time the fried rice went bad after one day. We decided not to order from Hana anymore. Hopefully they will make some changes.

This place has gone downhill fast. I used to be a regular and my last visit changed that quickly. Stale food, brutal wasabi, and being told I had to leave because it was last call after I just spent $40 on ayce. These is only so much you can skimp on as a restaurant owner. Raising the prices and offering sub par food is not the way to retain a good customer base. Ciao won t see you again!

Good food quality for a all you can eat! Sarina roll was really tasty.

Great experience. Would return.

Dirty place. Menus were sticky from food so were the tables. Sushi was bad. Seemed like rice was soggy. Overall not a good choice.

Good sushi, lots of selection. Priced pretty high for the average person

Not bad for all you can eat sushi in a mainland Canadian great lakes city! Service is prompt, but they missed a few items each time we ordered. Im surprised they dont use electronic ordering like many other similar style restaurants for convenience sake. The crab was noticeably imitation, but other than that, the rest of the offerings were tasty! Vegetarian options: Great selection of tasty vegetarian items.

Literally made us sick on the spot as we ate and they still charged us full price after we explained. There was stuff in the sushi and tempura that was definitely not supposed to be in there. The food was horrible and the ladies at the front were extremely rude. Definitely never coming back here and I don t recommend anyone else does either

Waited a long time for our food.

Food was good, if you re coming from the US, make sure you convert your money. We paid the same price regardless of the difference between Canada and US.

Food was pretty good. Waitress seemed agitated when we made a second ticket for more food. If coming from U.S., convert your money before coming because they charge the same regardless of currency. The bill was 96 Canadian which equates to about 70 U.S.

huge red flag if this were to happen in any restaurant, went with my friend and his family for his birthday a few hours ago.. we had been missing food a few times throughout our experience and towards the end we were given a whole basket of crab puffs when we had only ordered four. after the basket had arrived we figured that it was our mistake and my friend was eating them anyway until eventually our waitress came by. she had essentially told us that she knew that wasnt what wed ordered and asked for them to just be taken back. we explicitly told her wed already been eating them to which she replied something along the lines of just take your four and i will grab the rest my friend grabbed (with his hands) four crab puffs and it appeared as though the waitress then brought the leftovers to their respective table. Absolutely disgusting! food was great but that is unbelievable service and i feel bad if anybody got second-hand food.

Bad communication serve wrong drinks sushimi was not good slow service not taking back dirty dishes dinner price is very high too not happy it was out first time after they open up

Been eating there a while, I wish they would change up the menu

It was great to get out and enjoy all they have to offer it was way too long.

Amazing food and service. Love this place.

Always hot and delicious food

Our first time visiting Hannah was amazing!!

I really enjoy Hana for more affordable sushi. I have noticed the take out is a bit iffy sometimes. Over all my experiences have been positive

The food was ok, unfortunately they take too much time for food to be served, so you get confused if there is something else missing in your order

Good food

Best place to stop for sushi in Sarnia.

Love this place. Always friendly service and great food and our go to for sushi in the Sarnia area

35 minutes for every order to come during lunch in a half full order. No Wasabi or ginger was delivered. The food sucked. Very low quality.

Decent enough food. Could be a bit cleaner...

The flavor is good, however the size of the pieces is grotesque. You cant order more things because on the second order you cant eat anything else, so for rotation I dont recommend it. I ordered a crab pastry and it only came with cheese and the crab didnt even taste good. Not to mention that you pay an extra amount if you leave pieces on the plate. I dont recommend

Seated right away. Wait staff were great. Food was great. Place was clean!!

Food was not fresh

Great place to eat for everyone, whether you like seafood and sushi or not. Lots of vegetarian options too.

Friendly staff, great prices and incredible food. The atmosphere is excellent for any group!

Best place for sushi in town in my opinion never wait long for your food

They have good selection on menu I know I will go back. By the way it was 30 d for 2.

Pretty good food. Customer service is a bit odd but doesnt take away too much from the experience

Nice atmosphere, good food and excellent service, i recommend it Parking: Easy parking Wheelchair accessibility: Wheelchair accessible.

All you can eat is a pretty good value, go hungry and try the mango ice cream!

Bento boxes are such a great value and always delicious.

Its okay. Menu was held together by scotch tape and sticky. Chairs were uncomfortable, but booth seats were nice. Decor is nice, but needed to be cleaned/kept up a but more. Service was great! Food was mixed. Some items were very good. Sashimi had great sizes and taste and portions of other items was great. Tempura shrimp and calamari rings were just cooked enough to be cooked would not reccomend. Beef skewer and chicken cutlet were superb and best I ever had. Ice cream was freezer burned. Mens washroom was like a sauna. Menu/ordering style could be updated to make it easier to track and see what you have ordered and are ordering. All in all, it was okay. Certain things were great, certain things could be improved. I would go back, but not my first pick for all you can eat sushi restraunts.

This was disgusting! Every fried option tasted like they just went and bought boxes of frozen stuff from m and m meats down the street. The service was non existent no Wasabi was served or even offered. The waitress said we had the lunch price since we arrived at 345pm then changed the bill at the end to dinner price which was 88 dollars. Ordered short ribs and was served 3 small peices 2 of which were all grizzly fat!! Not clean, just horrible. We are surprised anyone likes this place or food at all!!!

Girlfriend got horrible food poisoning

Kinda pricey but good food

Always fantastic food. Was there on the weekend with a larger crowd (15 people) when a random person decided to yell at my 9 year old for tapping chopsticks. He was extremely upset, and the waitress (wish I had her name...) went out of her way to cheer him up and saved the whole situation. Thank you Hana! You are definitely a family favorite!

Great food

Ive always loved this place since Ive tried sushi for the first time back in probably 2012, eww raw fish I once said but no more, sushi is amazing. Ive tried many sushi places since and this place is always one of my favs, very fresh ingredients, lots of variety to choose from. Ive only had AYCE and its a great value because I can eat a lot. Thanks keep it up. please add octopus someday. and bring back the discount coupons. Ill eat here alone or with friends/family its that good.

First time since the pandemic and it was fabulous, everything we order was fresh and delicious

Loved the food. You have to pay to have take put boxes after dine in tho.

Pleasant, Fast Service. Great food. Definitely a good bang for your buck!

Great sushi place if you are in town.

Used to be one of my favourite places for sushi, but it has gone so downhill. Service was slow and scarce, food took forever and was wrong, didnt get a single refill, and they charged me $10 for my 3 year old (who ate one single chicken finger). Disappointed is an understatement

Hana sushi is always fresh and made to order. Staff are friendly and provide good service.

Pricey but good

Best for japanese and Chinese

The food is very good would love to come back again

If you like buffet but not getting your own food? Go here. All dishes were really good. Sushi is a 7/10 rest of the food Id say 8/10.

An amazing place to go with your friends once in a while. Its a little expensive though costing 35$ per person.

One of the worst meals ever. I am writing this review because I do not want to make another victim. Costcos sushi tastes better than eating sushi here. Food : 1/5

the waiters dont bring the menu + you have to write your order on a piece of paper yourself. the waiters are not hospitable and treat you like you owe them something. And if you leave them less than 20 percent of the tip, then you are not happy either.

Been wanting to go back since the covid lock downs, and finally had a chance. Two of us went and were happy with the food, and service. My only complaint is you dont always get what you ordered, you had to ask for it again.

Heard great things about this place. Was very disappointed. Not the cleanest place. The sushi was gas station quality. I know restaurants are hurting for staff and food prices are on the rise, but it seems like this place has just given up. The pictures shown in other reviews on this page look way more appetizing than what was brought to our table.

They raised the price by ten dollars per person 25 to 35, and the food was mediocre at best, they were not the best at handling a gluten allergy but the service was good. Dietary restrictions: Limited and staff did not have a good understanding of a fairly common allergy (gluten)

We went for dinner with high hopes, which were dashed in the first 5 minutes. Our waiter was either rude or absent, and when we asked for a booth, we were seated next to a table full of bar supplies in the corner of the restaurant, which was half empty. Our food was either scalding hot, barely warm, or room temp when it should have been cold (sushi). We did our best to salvage our date, only to wake up the next morning with FOOD POISONING. 0/10 stay away! Dining experience has gone FAR downhill from what it was!

Fantastic experience

Food was excellent service was very quick. I definitely recommend.

When we arrived, we were rudely greeted, and the person appeared miserable. The lighting in the establishment was very dim. Sushi arrived quickly, but we were given no wasbi or ginger and had to ask. When we received it there was very little of it. As well the quality of the sushi was substandard. The mens washroom was dirty, and the faucet was insecure and sink cracked. I think the sushi should be 17.99 all you can eat to reflect the poor quality and service.