2401 Preston Ave S, Saskatoon, SK S7J 2G3, Canada
We have eaten here a few times and with our toddler. The noodle bowls are delicious and filling. The cold rolls are also very good. The owner is so kind and gives amazing service. We will be repeat customers.
Nice open, airy dining area. Fast, prompt service. The food came quick, hot and delicious. Definitely recommend trying them out.
Late review, but we have dined here several times, and the quality of both the food and service has consistently been excellent. On a recent visit, the owner kindly offered my Dad complimentary deep-fried wontons for his birthday, which was a thoughtful gesture. Definitely worth checking out. I should have taken more photos, but here are the few I had.
My friends and I were at the parking lot and it was EMPTY, and we were standing next to our car, and all of a sudden, this car comes FLYING at us, almost hitting us. We were thinking of going to eat there, but we changed our minds. the audacity of the guy to verbally harras my friends and I, threatening to assault us, when his kid is literally watching us. He kept staring at us while he went out of his car and started verballing assaulting us. He went inside the restaurant at closing time, assuming that he works there. I wouldn’t go eat at a restaurant where a worker or owner threatens to best up people. This is the car of the man, and it is a Range rover.
We came around noon on a Friday and it didn’t look too busy but we had to wait a while to get seated (there were no staff around when we entered). Upon seating, service was quick and friendly. Our noodle bowls arrived hot, fresh and tasted delicious - good quality ingredients.
Our first time and we had the wonton soup and spring rolls. Super impressed 10/10. Very friendly and the food quality and taste was ideal. We will be back soon!
We just had our worse take out meal ever. I called the restaurant and was asked to send a text with pictures (see below). The response from the restaurant follows. Never again! Here is the text I sent to the restaurant: I just called you to comment on our recent phone order from your restaurant. Here is a picture of the written order for beef and greens and the ginger beef we got instead. The beef was not edible except by our dog. The top picture is the sweet and sour boneless pork. The meat was petrified and the sauce was a watered down version of a shrimp dip sauce. The third photo is of one of the egg rolls - again very overcooked and dry. I respectfully asked you for compensation or a gift certificate. You hung up on me. How disrespectful - you owe me an apology. I require a gift certificate for a future order. If not forthcoming, your restaurant will get an appropriate online review. Here is the restaurant’s reply: I can see our mistakes would love to make it right for you no problem but you are so rude with your text and demanding and threatening us with this and that you go right ahead do what you need to do have a great night happy new year you hung up on me by the way
My new go to for Pho and Tom Yum!!! Egg rolls are authentic and not deep fried dough like you get everywhere else! Very clean and staff are attentive! Highly recommend!!
Never disappointed!
I wish i could rate 0. The guy working at the front was very rude
Great food , call ahead when getting take out , great people :)
Love their noodle bowls....just the right size and hits the spot!! Excellent taste....#15 is my favourite...friendly staff in a cozy environment... Wheelchair accessibility: There are no steps and easy entry without much effort....
Totally recommended, family-run and the staff is attentive and very friendly, the service is extremely fast, and the flavor that the chefs put into it is very good, the costs are affordable,Thank you very much and much success The Vault. Vegetarian options: fresh and delicious Dietary restrictions: The food is very well balanced and very delicious Parking: The area is very quiet and you will always find what you are looking for. Kid-friendliness: there is something for everyone Wheelchair accessibility: The staff will do their best to make you feel at home and well looked after.
I picked up lunch to go today & the food was tasty & the staff were very nice, despite some of the other reviews on here. The guy even brought my food out to my car for me. I will eat here again next time Im in town visiting
Really nice place to go. Nicest staff I ve met. Will definitely recommend it
Both husband and I had noodle bowls and they were amazing. The deep fryed wontons were nice and crunchy as well as the spring rolls. The staff were friendly and chatted with our 15 month year old... update. We come to the vault when ever I am in town. My son is now 19 months now and they are still friendly and enjoy talking with our son!. Thank you for your awesome food and the wonderful customer service!!! We will be back again! Update! Today August 7th/2024 Tonight we had date night at the vault and again we left full and happy with the service. We will continue to come back. Thank you for the amazing for and service. Kid-friendliness: Super friendly with our son!
Very arrogant, ignorant and racist guy working here. He talked so rudely to the courier girl, just cos she picked the order before asking him. I guess since she was Indian. There is something called SMILE and a courtesy speech, which the guy don t know is must in customer service. No matter what, we all deserve respect. He should reset his attitude (but i guess he had a bad day :() which reflected in front of his customers in restaurant #angerissues
The food was very dry and not fresh. Had a sore stomach after eating and when I phoned the owner was rude. Ruined birthday lunch for me. 0/10, please go elsewhere.
Not enjoyable, save your time and money somewhere else
Great food, fast and pleasant service.
Take out from the vault. The group I bought food for loved it! The vegetables in all the dishes was perfect!
I order from here very frequently. Always chicken fried rice- I love it. Today I ordered it and it was quite dry, the chicken was very dry, and there are new spices in it? It tastes very bad now. This is disappointing because now I m afraid to ever eat here again as I don t want to risk spending money on chicken fried rice that tastes like this again.
Absolutely amazing. Always went to the location in Lawson. So happy they opened up a second location.
Terrible customer service for the second time. Will not be ordering again. Save yourself the money and headache of dealing with these people. Everyone makes mistakes but it s how you handle it that matters. Incredibly rude staff or owner . Not sure. Either way won t be ordering from this restaurant again.
Ordered and it took forever to get the food(almost 2 hours), by the time it showed up it was cold and also didn t taste of quality from previous orders, ended up calling the restaurant. The conversation quickly turned negative and I started to realize that at no point we weren t gonna come to an agreement. Apparently I was the problem? Will unfortunately never visit or order from here again.
Good food. Gluten-free options
I ordered takeout from The Vault for the first time. It was excellent!! Fresh, hot and delicious! The restaurant was extremely clean. Wonton Soup rocked! I will be back. Vegetarian options: Lots of menu items Dietary restrictions: Met all dietary changes. Parking: Lots of free mall parking Kid-friendliness: Open Wheelchair accessibility: Access through tables n restroom.
Great foood every time I go ! Keep it up!
By far, one of the best noodle bowls in Saskatoon. No shoe leather beef, tasty and tender. Generous portions of vegetables & noodles. A+
Great food, Great presentation, Great service
Love this little gem of a place. It is my favorite resturant to grab a noodle bowl. Great food and service! Clean too.
Absolutely the best noodle bowls in Saskatoon.
Very affordable and delicious food. The chicken noodle was amazing. Size of food is bigger than usual and sometimes you wont be able to finish it.
Great place
I love the vault its my go to place for noodle bowls
I liked the noodle bowl. It came with enough fish sauce and one spring roll. It came out fast.
Food was not great Ordered pad thai, was not pad thai Some kind of yellow curry with noodles Noodles in the chow mein were cold Sauce for rolls was watered down and tasteless
Its my new favorite noodle bowl restaurant. Ive looked across saskatoon and so far this one has the most flavor and the tea is good too. Atmosphere is great and the owner is very nice. I always enjoy coming here for supper.
Not ideal. Was unhappy with my order
Pretty good itll place, fair prices ,decent noodle bowl, had a big menu, would go again
Food quality was amazing! Great taste and huge portions, you definitely get a bang for your buck! Friendly staff, spacious dining area and amazing quality food! You will not be disappointed!
had a dinner for 2 and had left overs. My husband is a big man so there was plenty of delicious food.
Wont be back. Treat women better when they have questions about your menu.
This is my second negative experience out of four times we have tried food from there (two take out times, two dine ins) We ordered take out. Arrived and food was ready but staff noticed that the one item was wrong, so I waited in my car. Got home and the corrected order was right, however the other two orders wrong. Called the restaurant and staff denied I ordered what I did, they became very defensive and did not let me get too many words in, so I hung up frustrated. Husband called and communication was very challenging. Again, the staff member was talking over my husband, didn t give him many chances to speak and then when he did, he would interrupt him. He told my husband that I was a liar, and that I had hung up on him (I did hang up on him, which is disrespectful,yes, but I did out of frustration). My husband then ended up swearing out of frustration, which was our bad- we will admit that. The staff member finally offered us a refund if we returned the food untouched. Unfortunately I had eaten one roll (it was the correct item I had ordered, I just ended up with too many) so I ate it, as I was super hungry. So we said we had eaten that item and we would still pay for that (we did not expect a refund for anything we had eaten). He then refused. All in all a terribly disrespectful experience. The cold roll I had was good. My husband said his curry was on par with other places. Like I said this was my second bad experience with this restaurant getting take out. That will be my last time supporting this local establishment.
The food tastes like the literal defenition of the word nirvana.
The food is absolutely amazing! I will never go anywhere else for Vietnamese food. I always highly recommend The Vault to friends and family.
I have ordered the vault probably over 100 times since they opened, and their food has always been consistently amazing. I love having them in my neighbourhood. Five stars aren t enough!
Really great food and service. Love love love the cold rolls.
I havnt ordered from this location for about 6 months but I always order the #20 noodle bowl, it was very disappointing today, full of big onions and very little meat not sure if I will order from here again
Very tasty dishes in good sized portions and a very friendly and welcoming staff. Will definitely be back!
The best place to order veitnamese food hands down its my go to place. Always fresh always hot and always delicious
Best ginger beef! Best wonton soup! Best Shanghai noodles! Everything is soooo good! We go atleast once a month and its always worth it! Vegetarian options: Ive been told they have the best tofu
The bun Bo hue is excellent. So good I got it twice in two days
So good! The picture look bad because we were in the middle of eating it but the boneless dry rib with honey was the best
Was terribly disappointed by the food and more importantly lack of customer service and care at the Preston location. I Did not like the food I got as it was bland to the point the sauce had no colour even or flavour,it was like thickened fat, and had not typical additions to it that were not advertised anywhere which could ve been fixed relatively easily had they advertised it. But when I ate barely 4 bites of the food and didn t like it because of the additions and lack of any taste the server took it and threw it out as I said it wasn t even worth taking home to me. Although my thought was they d try to rectify the situation somewhat, for example remake it without the soggy bean sprouts and better sauce but nope that didn t happen. they didn t even offer me a menu to look at in case I wanted something different, the server just took the plate and left without a word and sat back down at a table. When we went to pay we asked if they d comp it at all since you couldn t even tell I had eaten any and was told by the server I was in the wrong for not mentioning that I didn t like soggy bean sprouts in something that usually doesn t even have ANY bean sprouts (or at least not at any other Asian restaurant I ve ever been to anywhere). And that I had to pay full price for something I didn t even eat and I quote her because someone has to pay for the food so she wouldn t even comp a bit off the only dish I ordered to try to get a returning customer so that s a bad sign. Oh yeah the server did say she couldn t wait for a review so here you go TLDR: bad service, Left in tears, didn t eat and still paid full price 0/10 would NOT recommend unless you want to not even be offered food or even a menu after you didn t like what you got. Left in tears, hungry and feeling stolen from. You re better off spending your money elsewhere. Edit: have since found out this terrible server is the co-owner. Oof never going to support them again. The restaurant was empty at peak dinner so it seems their rudeness might be catching up
First time there and thuroly enjoyed noodle bowls and wonton soup. Excellent we will be back.
I dont recommend the Spring rolls. Something is off...... Three people tried them and all agreed. We ate 1 out of six rolls, the rest are in the garbage now . Its like the pork in the spring roll was from and old pig or rancid. The Peanut sauce was mediocre at best, too thin for my liking. Cold rolls where good.
Fantastic curry chicken noodle soup
This location is owned by the loveliest family! Ive ordered takeout from this location a handful of times. Theyre usually not ridiculously busy so Im happy to support them especially since they are local. The person who was usually ringing me up at the till insists that I dont need to tip on takeout which I thought was a nice surprise. Their food travels well every single time from the noodle bowls to their pho. I would highly recommend giving them a try!
pretty good food! we live near the area so it s convenient and the service is good as it isn t too busy here which is honestly nice because sometimes I hate busy restaurants. I d recommend the spring rolls and noodle bowls, and definitely rice dishes as well!
Great lunch special!
Will order from again! We ordered the dinner for four, everything was tasty and nicely packaged. We were missing one thing and the restaurant was super quick to deliver to us. Super service. Thank you!
Terrible customer service
Good food but bad customer service. Asked for green tea and they never brought it. Asked for chili oil for our noodle bowls and they didnt bring that either. This was our first time here and they definitely blew it on initial impressions.
Ordered dinner for 10 and found hair in two of the dishes one was the fried rice and the other was some beef stir fry. Called to complain about the food and the manager became argumentative and only wanted to reimburse 6 dollars out of 128.00. Not worth the gas to drive there. I will never order from them ever again and I would not recommend this place. The manager said that a lot of people try and rip him off and that he is putting his foot down. Well, wear hair nets or something.
Just spend$60 on two meals delivered and didnt come with forks or chop sticks or napkins or anything. Now I get to eat cold 30$ noodles for supper. Thanks but I wont be spending my money at your restaurant again
This a great place to eat, good prices and great food the pork newdle bowl was yo die for
I ordered the lunch special noodle bowl (for $7.95) to go. When he brought me my food I asked for some soya sauce, which he went and got and brought out. He then proceeded to ring it in at $7.95 + .50c. I asked what the .50c was for and he said for the soya sauce. I asked him if he charged customers who are dining in for soya...he suddenly went off on me ranting and raving (in a rather hostile voice) how he could just raise the price and include it, etc. He accused me of asking this on a previous visit and then again repeated that he could just charge me more for my food. I proceeded to say calm down, its fine Ill pay it. He continued to rant. I asked for the total, tapped my card and I said have a nice day. When I turned to walk out I heard him mumble, I wont serve you noodle bowl no more. I turned around and asked him what he said (although I had heard), he repeated it again in a rather rude voice. I said no problem and walked out. My point was, why am I being charged for it just because Im taking my order to go. The lunch special price is the same if you dine in or take out...so why should I pay more? Sooo...food is average (at best) but the customer service is terrible (as a representative of the restaurant, he was rude, while I remained calm)!!!
Restaurant interior is very red and is like any good Asian restaurant....very sparse...as they spend all the money on good service and good food. It seems to be a Asian-fusion menu without saying it. The best are the Vietnamese rolls. Also the most authentic Singapore noodles I have seen in a while. Everything else was good too.
Good as always! Love the vault!
Excellent experience. Fresh, great sauces and good size helpings. We had a party of 6 and everyone enjoyed. We went to the Preston Ave location, very clean.
The food here was delicious! Suprising little place with okay service and good prices. Definitely one of the best vietnamese places Ive tried here in Saskatoon and will be going back. Atmosphere inside is a little strange and not too sure how to pin point what it was.
Got the Beef Pho soup and Sweet and Sour on Rice takeout from Uber Eats. Very unpleasant experience with the food as the quality of the food didn t meet my expectation. I tried the soup and it was not flavourful.
Wonderful assortment of dishes to choose from. Did not have to wait long for service or food.
Ordered dinner for 10 last night and everything was incredible. Hot, fresh and delicious.
Excellent food, excellent service, highly recommended
Love the noodle bowls and spring rolls. $8 special. Fast friendly service.
Excellent dinner takeout option! It was hard not snacking on the car ride home (smelt so good!!!). The kids and I feasted on vegetarian Vietnamese noodle bowls with extra rolls and lemon chicken . Delicious and can t wait to go back. Highly recommend!
Ever since this location opened it s been my family s go to spot! The sautéed onions make their noodle bowls stand out - yum! They have vegetarian spring rolls for the vegetarian noodle bowl so you don t have to miss out on the deep-fried goodness, and their ginger beef has amazing flavour. The owner is a pleasure, as well as the rest of the staff; this place is a must.
Excellent noodle bowls, large portions, great flavor, nice staff.. Next time well order an extra portion of the fish sauce, we like a bit more9. My friend liked the pork stir fry on top of the noodle bowl but thought the pieces of pork could be cut into smaller pieces.
Lunch noodle bowl special was amazing!! Staff are friendly, and VN Rolls are delicious!
Very good food. Highly recommend.
Wow! These spring rolls and cold rolls were amazing!!!! Hit the spot and were excellent!
Awesome, yummy food
My girlfriend and I have tried it twice. Both times over priced and under whelming. We decided we would not be back.
Service and food were just okay.
Great food and service
Love the food here! Large portions and great prices!
Food was great. Service perfect
First visit to the Vault on Preston. My husband had the charbroiled chicken noodle bowl and I had the pork. Both were very good and so were the spring rolls. Prices were great and so was the service. Will definitely go back to try other dishes!
Awesomeness!!!. My new favorite spot. Clean, spacious, very professional and kind service, food was Awesomeness.
Stopped in for lunch and really enjoyed the food!
YUM!!! Heard of this place new place, and decided to go for noodle bowls. Changed our minds when we got there to the Chinese. Sticky rice, chow mein and ginger beef was delicious and we will be back! Friendly fun service, fresh food, good prices, clean atmosphere and they checked for proof of vaccination... what more can you ask for! Gave 4 stars because I need to try the Pho then I can give 5!!!
Ordered through Uber Eats. Good and quick service.