123 W Portage Ave, Sault Ste. Marie, MI 49783, United States
Casual, family-run American diner serving a familiar range of comfort eats, plus a breakfast buffet.
This was our second visit. We had breakfast both times. The food was average the first time. The food was horrid the second time. The toast was burnt and omelet was overcooked. My partner's food was also bad. The hash browns were burnt and the sausage looked reheated.
I have to give this place a five star! I had a small discrepancy with my order and Matt treated me Awesome! Customer service is excellent and so is their food! A group of us always stopped in to order takeout on our way to our Canadian fishing trip and we plan to continue this tradition for years to come! Thank you, Matt…..
My review is biased. I've been going here since I was a small child with family members who are no longer with us. It's a place of very sentimental meaning however I'm going to do my best. Personally their dinner and lunch specials are good but nothing spectacular than other restaurants locally offer. Breakfast is what keeps us coming back. The food is always fresh, hot, and tasty. I would put that gravy in just about anything. Service is always fantastic in this place always brings back some fond memories. We love Frank's Place. Fantastic location to grab a bite and just walk around and see what the day brings.
First timers. Frank's has something for everyone. The day we visited they had a lunch buffet. We just made it. 3 of our party ate the buffet and I got cheese brochetta on their homemade bread. More like cheese toast, but I really enjoyed it
Family dining, home cooking restaurant located downtown. They even kept the buffet open for us past closing time. The food was good and the cost was reasonable.
I recently had breakfast at Frank's Place at 123 W Portage Ave, in Sault Ste. Marie, MI. The restaurant sits downtown and is a very nice place to visit. I ordered a scrambled egg and sausages. The bread was a freshly made sourdough and it was delicious. The quantity was plenty and cooked very well. If you want a nice breakfast before you start your day, this is a place to go to. My server was very nice and pleasant.
Frank's was alright. I ordered the Walleye basket and it was ok. The fries were good, I didn't care about the beer batter on the fish though.
Such a quintessential diner! I want to go back for the breakfast and loaded skillet (challenge accepted) but the salad bar and soups, 5 bucks one trip added to our subs brought the total to less than 20 bucks each and we all kept most of our sandwiches for later the cheeseburger soup was so filling and the salad bar had a great selection. The service was awesome had refills before I knew I was low and the subs were all delicious snacks later after we strategically saved room for ice cream.
Fed a team sound comfort breakfast. Absolute stop if in Sault St. Marie.
This breakfast spot is a true gem! The staff provided incredible service from the moment we walked in. Our dining experience was seamless and enjoyable. I highly recommend this restaurant for a delicious and satisfying breakfast.
Would have recommended to anyone until today. Went in for breakfast waiter took our order and went and sat down at a table talking to a friend. After 15 minutes went the kitchen, came back said it s taking longer than normal and sat back down with his friend. He never turned our order into the kitchen. We just left
Service was great food as well. Well be back.
Both servers we had were amazing, and friendly. The seats in the restaurant are very uncomfortable, but the food makes it worth it. Service was very fast, too! Good food, and good people.
We stopped in for breakfast! It was delicious!
Little diner style eatery. Very quaint. My wife and I were impressed by the portions. I got a skillet and ate what I could at the restaurant and then ate the left overs for lunch back at our hotel and I was completely full both times. Next time we visit the Sault area we will undoubtedly return.
Great salad bar
Excellent food and service. Pasties was the best Ive had!
Everything you want a diner to be. It was awesome.
Great burgers
Franks Place was just how I expected it to be. Nice clean restaurant. Good service and delicious breakfast food!
Comfortable diner. Busy.
We were looking for a comfortable place with good breakfast and this place filled the bill! My husband is a breakfast fanatic, it is our 40th Anniversary and Franks started our day perfectly.
Franks is a must when we go visit family!
Good spot!
Best freshest food for breakfast . We Gotter Did DELICIOUS. slow service
Ate here twice. Food good both times. Had a traditional pasty the first time. Yummy. Wait staff is very friendly. Service is prompt. Food
Very good place for a home cooked meal.
Food is good. Service is great. Tiffany rocks!
Perfect ma & pa joint with big servings and fantastic food with flavor. So glad we chose Frank s over the other options!
Food is super. Servers are friendly. Parking: Lots of parking in the back. Food : 5/5 |
Amazing breakfast buffet on the weekends! Love eating here for breakfast!
Went there 2 different time and the service was good both times. The First time was for coffee with friend. The second time was for lunch with other friend. The food was good as was the service and we will return when time allows. The service was good, fast and friendly. It is a regular stop for locals.
We had pasties and coleslaw and it was excellent. Everything was homemade and delicious
Awsoe orange juice and great food. Service was also prompt and friendly. Definitely a great place for a home town feeling with friendly staff.
The food was ok, and the atmosphere was ok too. The service was good by the waitress who served our table, but the one person behind the counter ignored us when we asked to buy a piece of cheesecake
Great breakfast!
We anyways go for Pasties
Some of the younger wait staff dont pay as much attention as they should. Still great food though. Love their buffets. Parking: There is street parking and a parking lot at the back of the building. Thats also where a wheelchair would come in. Wheelchair accessibility: Through the rear entrance.
Fabulous food. Amanda, our server, did an outstanding job as well. We went to Franks for breakfast yesterday, and we are going back there again today!
Great breakfast, more than enough!
Food was very delicious definitely will come back
Very first time here tonight, I had the BBQ pulled pork, And my buddy had the steak sub, Both meals were amazing, Waiter was very on top of things such as drink refills and asking if we needed anything else. Very good price for the amount of food, If your in town i would definitely check this gem out!
Needs some updating, food is ok, staff is friendly.
Food was delicious! Home cooking at its finest! Menu has something for everyone. Great casual atmosphere and great value for the money. Matthew and Michael were outstanding servers! Highly recommend if youre in the area!!!
Always amazing service, food and atmosphere one of my favorite places to dine.
First time dining here. Found it while traveling through to a Canadian Vacation. The pasty was wonderful. Plan on dining here again on my way home downstate.
Very fun and entertaining restaurant. Every time we are in the area we make a point to stop in. Definitely suggest going.
Located downtown. Very relaxed and food was good.
Sme as always, awesome.
We had the breakfast buffet and everything was barely warm. Wont be going back !
Truthfully, it was the best breakfast food Ive ever had at a restaurant. The sausage was next level, and we got to watch the locks in action! Fantastic service, it was the 4th of July, so they were at capacity, but our waiter kept his cool the whole time and was extremely kind. Kid-friendliness: I brought my 6 year old and my 7 year old for breakfast and the kids got hot chocolate. My daughter has autism and eats with her hands, but no one made any fuss over it.
We went in when the International Bridge Walk was canceled due to the weather. They were ready to accommodate 22 of us, without a blink of àn eye. Staff and food were wonderful!!
Excellent service Delicious food Food
Food was great ...BUT....the 20% automatic gratuity on our takeout was what ruined it for us.
We stopped at Franks Place on recommendation from the staff at Aune Osborn campground. We got pasties and an order of poutine to go so we could take it to Soo Locks and have a picnic while boat watching, and the staff at Franks was so kind and accommodating getting our takeout together. They packed silverware and extra napkins, and everything else we needed to have our picnic. Thank you Franks Place!
Great little diner, right near the water to see the boats.
Ive only been here for the breakfast but its a great little diner with good eats. People are friendly and the service is fast.
I would not recommend this place! Very over priced. Omelet wasnt good, fries were burnt. Got a dirty look when we asked for new ones. Had 2 people with burnt fries only would give us one remade. Asked for my refill to go and told me I would be charged for it. But yet my son got a refill to the table and could get a cup for it to go.
Our waitress had a panic attack,so a young man came out of the kitchen to take her place. He did an incredible job and deserves a raise Good food too Food
Great for breakfast down the road from the locks
I am a Michigander for 50 or so years now, and I have to say, Franks makes the BEST PASTIES EVER!!! EVEN THEIR COLESLAW ROCKS! (And I am not a huge coleslaw fan)
These guys were the greatest!!! We had a large party at closing and everyone was in a rush to see the boats, so they kindly put our food in To go boxes after plating it up. The waiter was amazing! Actually everyone there we spoke to was awesome! And the food was soooo good, the perfect end to a long day.
Nice little place... The Coffee is the BEST. Friendly atmosphere. YOU guys rock thanks. Food I have not had a complaint yet. Food
Food was ok, kid that was waiting, needed more training, didnt check if we needed anything, nor the neighboring table waited 15 mins for a refill on water and a refill of coffee. He seemed a bit to happybto be waiting on new customers, and forgot about those that were already seated.
Very friendly
Great food.
Good food but pretty slow service. Dont go if youre in a rush.
We went there for a late lunch and I ordered the walleye extra crispy and it came so soggy I couldnt even eat it. I had to get up and find our own silver ware. My husband ordered the country fried steak and that was ok I helped him eat his. They were pretty busy so I get it.
Good mushroom swiss burgers
Friendly staff, my breakfast was very good. To bad I could not finish it as it was a large serving size.
The food was so good and the service was good
Great People and Great Food!
This is a family friendly place to go for some excellent food. Right down by the Sault Locks and tourist shops. I honestly go here a lot. The service is really good and the people are friendly and nice. They treat the customers with respect and accuracy. Franks is a go to spot for my family and myself. I highly recommend going to eat here.
Great classic American restaurant. The breakfast buffet was delicious.
Great food and service!!
Great farmers omelet much improved crispy hashbrowns.
Ordered off menu. Fast and delicious
We come up every year at this time for Hockey from Southern Michigan. Great blueberry pancakes. Very good service and very friendly. I read some reviews and I dont understand how you can give this place less than a five. Maybe sometime youre here and they are busy but that says something about the place. The breakfast here is amazing. my wife was very happy with her omelette. This is the only place we will eat breakfast in Sault Ste. Marie.
It was just a wonderful little restaurant that made me so happy by serving breakfast all day. They have wonderful cappuccinos, too.
I got your guyss French dip and they are you was beyond salty and the other gentleman that had it with me said the same but the rest of the family said the food was amazing so I probably should have got something else Ive heard nothing but good things about your establishment so I hope the next time I come in its a whole lot better
Chicken wasnt cooked had blood coming out
Great Rootbeervand wonderful food, cant wait to go back!!!
Visited from Wyoming. Best pasties my wife and I have had in the U.P.
Today was the first time Ive ever experienced Franks. I had the best lunch I have had in ages. And it started with the coffee. The food is excellent. The people are top-notch. The coffee was the best coffee Ive had in a very long time. Very reasonably priced. I cant wait to go back again when Im up there. Highly recommend anybody traveling through to stop in .
Today was a disappointment food was edible barely and the manager and staff were so loud talking terribly about a waitress it was so negative I couldnt wait to get to the u.p and get to Franks now Im just left feeling yukk food and vibe super negative
Better than average. Typical diner vibe and food. Friendly staff. Got a burger, which was good and poutine which was ok - used shredded cheese instead of curds.
had to wait on a ship at the soo locks and decided to stop here for lunch, had a amazing Ceasars salad and it was really good, and filling
Food was good. Salad bar depleted and was there @530 in afternoon. Good value
Worst driest cheeseburgers I ever had in my life and the kids bot got the flue or stomach poisoning after eating the poutine , I am to afraid to return
Great place. Love it.
Quality of the food was very good. Simple on theory byt my lunch was so tasty. Little ma and pop style diner, friendly staff and our food was quick to our table. Now that i know about franks diner. I will be coming by much more often.
Overall this was a yummy dinner. I had the veal parm and my boyfriend had the Meatballs. We both liked mine better. The beef barley soup was DELICIOUS! I want to try breakfast, heard its great!
Ok
The waiter was real nice and good but the food sucked the pancakes were burnt and the patoes were not even cooked all the way
Really good family diner. Good menu selection as well as a breakfast buffet. Service was great.
Great diner, the place was packed. Service was excellent. Had the club sandwich, it was very good. Shoestring fries like McDonalds, also good.
Want local, home cooked goodness and great service? This is the place. Breakfast buffet or menu is amazing. Hoagie are amazing.
Great place to meet up with friends for a meal. Great selection of reasonably priced options and great service!
Stopped in for dinner at 6 pm. Several tables were full of dirty plates. The server was friendly and decent. The food was mediocre. I ve had worse but it is far from the best place to eat in town as advertised. My husband had pork chops. He said he doubted they were seasoned. I had the meatballs. They were passable. The salad bar was depleted.
Had a great breakfast here. We re eating here again the next time we re in town. Already recommended it to friends who will be in the area soon.
Great little breakfast place. We enjoyed everything.
Had the best Italian Wedding meatball Orzo soup for lunch on a chilly day. it was great!
Great breakfast; generous portions.
Had supper just soup and salad. Had 4 different soups and well stocked salad bar. Good home cooking.
Sat out on the screened in porch. Nice! Service & food was great, servers were fun & knowledgeable about menu! Fun!
Best breakfast spot in the U.P. Great food, friendly staff and the portions are gigantic!
Great little place to eat..
Priced right good tasting and nice portions. We were eight and were seated immediately.
Food was okay. Complained about my sandwich because it was cold. The waiter had to heat it up for me.
Full of locals - which speaks to the family friendly atmosphere, wonderful food, and excellent service. Will definitely come again! Kid-friendliness: Mac & cheese, Nuggets and French fries - perfect for kids of all ages!
Always a great place for breakfast!
Very good food.. grandson loved the pizza and their ranch dressing.
Great place for breakfast. Nice size portions. Will not leave hungry. Food
Visited this place based on reviews. Service was really slow. Took almost an hour from the time we walked in and sat down to actually getting food. There were maybe a dozen other customers. Our server asked for drinks, took food order and delivered the food. Never once asked how it was or if we needed more drinks. The food was bland. I had a burger that had no seasoning or flavor to it. My wife had Alfredo and it tasted more like a gravy. My mother in law ordered eggs over easy and got scrambled instead. I was not impressed and even though we are visiting from out of town I wouldnt ever come here again. Very disappointed and not worth the money for 6 people to eat out.
Great food. Was a bit of a long wait, but they were busy.
Good place to eat at
Great place! Mom an pops style! Loved it! Great food! Good prices. Food
Food wasnt bad the place was in good condition. Down side was service took around 5 minutes to start serving my table. Then they forgot two orders that were appetizers wich would of been faster than the actual course then took 5 minutes for boxes. Recommend more staff working or get more people hired. OR assign people roles.
Great food and service. Be sure to ask about the lunch buffet. It looked great.
Son ordered a chili dog not expecting beans in the chili. He doesnt flip out or anything but our server saw the look on his face and literally says, honey I see your face. Im gonna fix that up for you. Takes it back and walks away. She comes back in seconds - no beans, little extra cheese on top. Perfect! He ate the whole thing. She looked at us and said she had kids too and she just knew when she saw his face.
Fantastic food and service!
I had the meat lovers omelet. It was very good and priced right. My coffee cup never got empty! Great service and friendly service!!
Great breakfasts but the lunch walleye basket and sandwich were just so-so. Way Too much salty batter on the fish for my taste.
Whitefish was doughy, soggy and salty. French fries and coleslaw were good.
Good food
This restaurant has a great lunch buffet. The salad bar has crispy lettuce and fresh spinach to start. All the fresh toppings you want. There are chesses,broccoli,tomatoes, onion,banana peppers,sun flower seeds, a number of dressings to choose from. Then there are a few fresh made soups if you want. The chili was incredible! They offer a hot buffet options. We had such choices as spaghetti,fettuccine, fried or grilled chicken,meatloaf, mac and cheese, potatoes and both chicken gravy and brown gravy. THEN there was apple cobbler for dessert. It is a great place to stop for food!
The food here is always good. Service is very good if the place is not too busy. During busy times, its still good, but the staff have their hands full, so just be a little patient. The breakfast menu here is terrific. Very consistent as too quality. The lunch menu is good also. My favorites are the Reubens sandwich (so good) and the Hot Turkey Sandwich plate. If your having a down day go get yourself either one of these and youll have a smile on your face in no time. As for Atmosphere, its a diner. It has a diner vibe, which I like. Its comfortable. Not too loud. Just right to sit and relax with a good of coffee.
Been here a couple of time. The burgers have been great. Sadly i came for the pastys that were sold out. Still a great place to eat.
Franks has been a Sault Ste. Marie icon for so many years, one could not imagine it not being there. The food and service are always superb and the atmosphere is classic American diner. The buffet is definitely worth trying but in my opinion, breakfast is the best thing on the menu. Whether youre a long time resident or just passing through, GO TO FRANKS! You wont be disappointed. Parking: Park out front on Portage or in the back in the lot. Kid-friendliness: Great atmosphere for families
Looking for a great breakfast spot?? They serve breakfast all day and it was delicious! Food came sooner than expected, Amanda was our server and she is awesome! I had the southern omlette and the other 2 had the biscuits and gravy. So much food we couldnt finish. Reasonably priced menue. Leftovers made a good supper. We will definitely be back!
I had the Hearty Breakfast. It took about 20 minutes from time we sat down until our food came. My home fries were too well done, so I could not eat them. Bacon well done but I don t mind them that way. Eggs were done as I ordered. Sausage link was ok. Floors were not clean! I will try a different restaurant next time I am passing through
Great food & service. Large portion at a fair price.
Great food. Big hamburgers Would come back again but I live in Kalamazoo. Food
I cant say anything bad about this place
Food was good, server was scarce. Prices decent. Would have rated 3.5 if possible. Doesnt deserve a 3, but feel like a 4 is a little high.
The wifey and I had lunch here on a Wednesday in August. There was a salad bar, and a soup and taco bar. We ate a la carte. Wifey had an omelette which was big and tasty. I had the meatball soup (excellent) and ordered a grilled cheese (Swiss) with ham. The sandwich was a disaster; it was 2 pieces of toast (not grilled) with a slice of Kraft single Swiss cheese food which disappeared into the toast, and there was no ham. Overall the service was great and the food was generally ho-hum. Prices were reasonable. The kitchen was stainless steel everywhere but the 2 cooks I saw had no hair nets or beard nets and, well ....
The food was great, as was the service!
A hidden gem in the Soo, great place to stop when being at the locks. Affordable Food
My only complaint was about their menu on their website, the prices are incorrect but other then that it was amazing
Amazing homemade food that wont disappoint!
Just a good old fashioned diner style place to eat. Not fancy, but more than worth it for great foodin an atmosphere that screams family friendly and comfort.
Food was excellent. Service was a bit slow, but it seems to be a local place and very busy. Prices were affordable. If you just want a local diner vibe with excellent food, this is a place you want to visit.
Excellent and accommodating service.
This is a fantastic place. We will come here for breakfast every time were in the town for convention every August this place is absolutely fabulous the breakfast bar we had on a Saturday was one of the best. Never got to meet with Frank he was running all over the place but our waitress was more than friendly. Had that small-town down-home cooking and atmosphere it was great
Long wait for a table, even though they had several tables available that were dirty. The lady seating people didnt have a clue. Long wait for table and food. Over priced.
Big desserts
We picked a random diner in the area and we decided on Franks and I m so glad we did! Food was excellent. Service was great. Very clean and welcoming environment. I will definitely be coming back if I m ever in the area.
Food was great and our server, Autumn, was great too! Thank you!
We were on vacation and wanted a good home cooked breakfast. It was really good food, our server was wonderful. If were ever back in the area we will be back. We loved that little place.
Good food and nice people.
Wonderful food with an enormous menu. The Turkey sub was grilled to perfection. Food
The breakfast buffet is fabulous! The hash browns are the best Ive ever had! Delicious!!
Amazing food!!!!! Breakfast and lunch. They have pasties!!
Franks is amazing! Great food and great service.
Fantastic. Pasty is great. Loved the Italian wedding soup. Nice joint. Nice people.
Wait staff was on point! Food portions are good, also tastes great! Friendly environment!
I actually loved it breakfast was great service was excellent Ill be there again
Classic greasy spoon
Absolutely love this place! Best bacon mushroom cheese burgers ever! Kid-friendliness: The waitress was amazing with my girls!! Had the menus/ coloring books and grilled cheeses in record time! Food : 5/5 |
Great food and great staff and decent prices!
First timer. Couldnt decide which was better; The food or the service. Very impressed all around. 11/10.
I think Franks is a fine place, my visit was complicated by them being short on cooks and having a buffet. Usually you are steered to choosing the buffet as it is tough to keep up with regular orders and the buffet at the same time. This was never mentioned and the wait staff seemed very stressed out and short, which is understandable. I intend to return and see if the experience is different as the food was what I expected from a diner, even if it took a long time to be served.
Several items on the breakfast buffet were gone. We were there about 30 minutes, they never replenished them. Dont waste your money
It is one of my go to places in Sault Ste Marie. Great service and great food!
Great place to recharge get a Soup and Salad Bar sometimes a Buffett and great all around food. And service is always fun.