Noodlebox in Sault Ste. Marie

625 Trunk Rd Unit 12A, Sault Ste. Marie, ON P6A 3T1, Canada

★★★★☆
(117 reviews)
Categories: Asian fusion restaurant Asian restaurant Fusion restaurant Gluten-free restaurant Noodle shop Southeast Asian restaurant Vegan restaurant Vegetarian restaurant

About

Wok-fired Asian street food. Noodlebox’s bold dishes start with premium ingredients, because we believe real food is always at the heart of great food. Every meal is made to order and highly customizable, providing easy options for gluten friendly & vegan diets. Real food, made fresh, with fire.

Website
noodlebox.ca
Address
625 Trunk Rd Unit 12A, Sault Ste. Marie, ON P6A 3T1, Canada
Plus Code
GPCG+54 Sault Ste. Marie, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11:30 AM–10 PM
Tuesday
11:30 AM–10 PM
Wednesday
11:30 AM–10 PM
Thursday
11:30 AM–10 PM
Friday
11:30 AM–10 PM
Saturday
12–10 PM
Sunday
12–9 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Healthy options Late-night food Vegan options Vegetarian options
Dining options
Lunch Dinner Dessert Seating
Amenities
Gender-neutral toilets Toilets
Atmosphere
Casual
Crowd
Family friendly LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.0
★★★★☆
117 reviews

Most Mentioned

teriyaki (7) price (6) pad thai (5) ginger beef (4) spring rolls (4) peanut noodles (3) crispy beef (2) ribbon (2) hokkien noodles (2) black bean (2)
5 stars
73
4 stars
13
3 stars
6
2 stars
6
1 stars
19
December 10, 2024

Ask for chicken and they where chintzy with the chicken no good lived in Vancouver for 11 years and this was the worst noodles box in Canada. Sorry visiting Asian I wouldn't waste my money on this big box restaurant. No Michelin star here lol.

★★
August 22, 2024

Go anywhere else! Food was over seasoned, we ordered and paid for chicken on two dishes and it was not provided!!! I EXPECT A REFUND! The other dishes had sparse amounts of the protein we selected. Very disappointed. Will not return and I would highly recommend trying one of the other establishments in Sault Ste. Marie.

★★★★★
June 16, 2024

Our expectations were blown away. Delicious food with the ability to fully customize your protein, starch and spice level. We came for lunch and left full with leftovers for dinner and a snack the next day. Highly recommend! We had the spicy ginger beef and Cambodian jungle curry box. Both were very unique and delicious in their own way.

★★★★
May 29, 2024

Great food, wonderful spice. I have had three of the boxes now and have always been well satisfied with the quality. The price is reasonable and the staff are friendly. The location is also quite clean. Cannot go wrong.

★★★★★
May 9, 2024

I just visited this place for the first time yesterday and I loved my Spicy peanut chicken noodle box so much that I purchased the ginger beef box for my dinner before I left. I asked for the most spiciest sauce and they delivered - very spicy - it was fantastic! The ginger beef was delicious too. I plan on trying every box they have. The young woman who served me had a nice welcoming smile and she was helpful navigating the menu for me. See you again next month when I am back in the Soo.

★★★★★
September 2, 2023

I went on a Thursday for lunch around 11:30am. Perfect timing because after I ordered it got busy. I waited about 15 minutes after ordering because everything is cooked fresh. I got the Spicy Peanut Noodle box with ribbon noodles and organic tofu. You get to choose your level of spiciness, so I got medium. It was HOT! Next time I’ll get mild/medium. The bowl was packed FULL of noodles, sauce and veggies (broccoli, sprouts, purple cabbage, carrots, peanuts, green onions, red & green bell pepper.) I ate in and the table was clean. The whole restaurant seemed really clean. There are gluten free and I think vegan options, at least vegetarian. I can’t wait to go back.

★★★★★
August 23, 2023

Only issue I had was picking what i wanted to eat, best bang for your buck the portions and price are fantastic. Staff we're very nice and helpful when came to explaining the dishes. I would highly recommend the Kung Pow Box, I'm a spice lover I did the medium hot but think I could have gone up one more at least.

★★★★★
August 10, 2023

This place is new new, so I'll forgive the wait time. The good: the restaurant is bright, clean, with lots of space. There is interesting designs on the wall to look at. The food was delicious and ended up being way more food than expected. I ordered the chicken teriyaki box with medium heat. Yum! The bad: We had to wait in line like 40 minutes, but like I said the place is brand new and high in demand, so I'll give them a pass.

December 2, 2024

I spent 30 minutes on hold today only to be hung up on when i was almost done ordering. I tried to call back 10 times to find out if my order was made and no answer; I drove down to the store located in Sault Ste. Marie for the cashier to tell me she had no time to serve me. Upsetting.

★★★
November 23, 2024

The food is hit or miss. Pretty inconsistent. One day its delicious the next day its too salty or too bland. You never know what youre gonna get.

★★★★★
November 23, 2024

Food was piping hot very delicious, wait staff were very knowledgeable and respectful

★★★★
Local Guide
October 23, 2024

First experience was a pleasant surprise. A comfortable atmosphere and the food was rather good and very filling. Had the beef teriyaki and a spring roll. Worth checking out.

★★★★★
Local Guide
September 23, 2024

My fav pad thai in town. Should be open later. Much later. Maybe 1 am. We do not have enough good food open late.

★★★
August 23, 2024

I have been a fan of their Spicy Peanut Noodles since the beginning. I have ordered it thrice recently on different days and noticed that its not good as it used to be. It felt bland with not enough salt and no sauce( assuming less fish sauce). Please bring back the old spicy peanut noodles!

★★★★★
Local Guide
July 23, 2024

First time getting food here, service was good and really enjoyed the food.

June 23, 2024

I have ordered here quite a few times. They have messed up the majority of my orders with them. I ordered sirloin beef and got the crispy beef instead. I have also ordered other items and have had surprises such as different sauces and/or too much watery sauce. This place lacks in regards to making the orders correct from what my friends and I have seen.

June 23, 2024

I ordered a noodle box for delivery and would not order again. The noodles were disintegrating they were so over poked. I ordered crispy chicken for over $4extra and there was nothing crispy. I ordered two orders of spring rolls and they only sent one sauce.

★★★
Local Guide
June 23, 2024

Food is very over priced for what you get. Found the staff not helpful but still friendly. Like the interior set up of the store very fun.

★★★★★
June 23, 2024

Excellent experiences at Noodlebox! The food is delicious and holds up to its spice levels. The management and staff are always very friendly. Highly recommend visiting this location! Ronica is awesome!

★★★★
Local Guide
June 23, 2024

My husband actually tried the food the first time then he brought me in and we took food home for a date night. The food was amazing and right there it is cooked fresh and right to the way you like. The staff are very friendly and they keep it very clean there. I only have had one issue of my takeout order being wrong and went in the next day and right away they made a new one which really shows the commitment to their customer service and making sure things are right. I would definitely recommend that people come and try their food. We are definitely repeat customers Parking: Because it is in a mall you have a lot of parking available for everyone Kid-friendliness: Have seen kids in the store and they are great with kids and do have a kid friendly menu options Wheelchair accessibility: Their door is wide enough for a wheelchair and lots of room to move around in and Their bathroom is also wheelchair accessible

May 23, 2024

Decided to try it for the first time.teriayki box was recommended.I personally was very disappointed as i found it had way too much sauce and was over powering.Too much sauce ruined it, the beef added was not chewable and hardly any vegetables.I dont think i would try another one if they have that much sauce.Spring rolls were good though.

★★★★★
May 23, 2024

Food

★★★
Local Guide
April 23, 2024

Well I finally got around to trying Noodlebox. I made an attempt 6 months ago after work but I wasnt in the mood to stand there a wait 45 minutes for noodles. Its definitely better than mall food court Asian food, but its definitely not as good a an acutally Asian restaurants food. I dig the fact you can choose your heat level and that its pretty accurate. Most chain places version of hot is actually extra mild. HOT = HOT here!

April 23, 2024

The place was dirty floor needed to be swept my feet were sticking to the floor the cashier was going from the cash to the back to the kitchen with no hair net the cook had facial hair no net over it the cashier never once seen her wash her hands puts spring rolls in the fryer with her dirty bare hands touched her face with her hands then grabbed my food bowl with her bare hands fingers all up in my bowl..first and last time there

★★★★★
March 23, 2024

Butter chicken box and kids Mac and Cheese are awesome. Must try.

★★★★★
March 23, 2024

Amazing customer service! I had an issue with one of the previous dishes I had ordered and the owner went above and beyond to rectify it. I tried the gluten free pad thai and it was delicious. There was a great mix of meat and vegetables and the sauce had a great flavor. Im glad we tried Noodlebox :)

★★★★★
March 23, 2024

Always excellent service. Staff is amazing. Food is amazing. Have tried so many and all good. Love it Food

★★★★★
March 23, 2024

The food is amazing and the people are so nice. No complaints at all I highly highly recommend coming here if you want amazing food!

★★★★★
March 23, 2024

THEY KNOW MY NAME THIS IS GREAT may be slightly addicted cause it s so good!! Highly recommend Dietary restrictions: My brother is celiac and I was surprised how many gf options there were!!

★★★★★
March 23, 2024

Relatively fast, delicious and seems to be the only take out restaurant you can go to for less than $15 (1 box for 1 person). Its my personal favorite. Its definitely worth visiting atleast once if you havent been to NoodleBox. I recommend the teriyaki box if you cant decide on a menu item.

★★★★★
March 23, 2024

Second day in a row because the food is unreal. Ate in and got some cheese balls on the house. 10/10

★★★★★
March 23, 2024

The staff are always friendly, and the food is always delicious. Portion sizes are pretty huge too. Definitely great value.

★★★★
February 23, 2024

Missed custom order details during busy rush hour when first opened. Has now greatly improved, no issues with orders since.

★★★★
Local Guide
February 23, 2024

We enjoyed our lunch. friendly staff. Clean washrooms. WE came back the second time here. The girl was really nice and brought our food to our table. I think her name is eronica. And OMO is a good cook. We will be back.

★★★★★
January 23, 2024

There is an abundance of food. Depending how hungry I am I can sometimes make it last two meals. The flavours are amazing. The food is hot. Service is delightful, with a smile. Restaurant is clean and inviting. I will definitely be a return customer. This is a fantastic food option and location for our city.

January 23, 2024

We ordered delivery to our hotel ,the items came without cutlery or napkins, the food was sub par too ,do not recommend

★★★★★
Local Guide
January 23, 2024

Nice place!

★★★★★
Local Guide
December 23, 2023

You get exactly what youre promised - noodles in a box

★★★★★
December 23, 2023

Excellent food Excellent customer! Food

★★★★★
December 23, 2023

Delicious food and very nice customer service. Loved the teriyaki box with prawns.

★★★★★
December 23, 2023

Excellent food.

★★
Local Guide
December 23, 2023

After Waiting for an Hour My Experience wasn t that Good! I tried Spicy Peanut Noodle Box and Thai Style Chow Mein, With Chicken but they Didn t served chicken in Box. They did not Serve anything on the side With noodle Box it Feels Really Dried and was Really Not Flavoured at all! Extra sides Really Not worth to buy! I am not gonna Visit This place Again! Big Disappointment after Lot of Excitement to try Something new! Wasted My Money and Not a 1% satisfaction!

★★★★★
December 23, 2023

Food was excellent, I had the drunken noodles with beef and it was delicious. Unfortunately service was slow took an hour to get our food but it also just opened and was very busy so I am sure that will improve.

★★
December 23, 2023

The food is good, but not waiting over an hour for noodles good. Get it together guys!

★★★
December 23, 2023

It was a bit of a wait yes.. but they are clearly new staff working it out. Management stood around not being of any help. Food was great though. I wish them well and better direction from management will only make them faster:

★★★★
December 23, 2023

Vegetarian options: Not enough vegan choices , the fry tofu and the vegetables spring rolls needs to have it s own oil . I wanted to add them ;but because it s fried in the same oils as meat . I have allergies to meat and I didn t want to take the chance. That is way I m giving them a 4.

December 23, 2023

No acknowledgement or hello. They only seem to cater to people ordering online. 1 hour wait at 5pm is unreasonable.

★★★★
December 23, 2023

Make sure you order ahead, as you will wait upwards of an hour if ordering at the restaurant. Food was fresh and delicious, staff were kind and friendly.

★★★★
Local Guide
December 23, 2023

Good food 2nd best in the sault I got the Kung bao with hokkien noodles and pork its great just needs more meat

December 23, 2023

Stood there for 20+ minutes for mediocre noodles

★★★★★
December 23, 2023

Food was really good. I tried a few dishes several times, all were really delicious plus the place is clean and the staff is friendly.

★★★★★
December 23, 2023

Nice place with amazing food, so many options to pick from. The food was really nice and the wait time was under 15mins. The workers are friendly and welcoming. I ordered the ginger beef box can t wait to go back and try another box menu Dietary restrictions: Had vegan and gluten free meals

★★★★★
Local Guide
December 23, 2023

Food is fresh, hot and tasty. Today was my fifth visit. Can be very slow to get food during busy periods. They were quoting 1 hour wait time one visit so we opted for an alternative. Today it was 10 minutes. Staff is friendly. Online app now allows for ordering at SSM location so in-restaurant wait times should improve dramatically. Its not really a place you go for atmosphere. Its clean and most of the chairs are in use by people waiting for takeout.

★★★★
December 23, 2023

Wait time was about an hour. Partner ordered the garlic black bean box, I ordered the drunken box with extra spice. They had no rice noodles so we got ribbon. Mine had no spice and no Thai basil. I tried hers and it seems after the hour wait they just gave us both the no spice black bean box. Edit: after contacting the store, the manager apologized and offered a free meal. Reordered the drunken noodle box with crispy chicken and it was really good. Partner got pad Thai and was also impressed. If you like spice I would recommend the mild/medium level heat first, cause it was the perfect amount. Opening jitters aside, we would definitely go back. Edited my star ratings. 3 stars for service because of the wait time, but the manager was fantastic.

★★★★★
December 23, 2023

10/10, lovely staff, great food

★★★★★
Local Guide
December 23, 2023

The food is amazing and the customer service is also great ,must try

December 23, 2023

Not impressed...waited 45 minutes for over chillied disgusting food...going to get my money back tomorrow. Asked for med heat, they went over board with the chilies. There is no asian flavor. The ginger beef non existant...the 7 pieces of beef were stringy and tough. 3/4 of the bowl was filled with rice...if I wanted a pot of rice I would have stayed home save my $16.50 and eaten and entire pot of rice. Once I get my money back, I will never eat here again...the cheezies and ju jubes were a much better supper...sad...

★★★★★
Local Guide
December 23, 2023

The food is delicious and hot. Would recommend only I noticed no one e handling the food was wearing gloves :(

★★★★★
Local Guide
December 23, 2023

Editing my previous review. Ronica reached out and offered to re make the order. I just received it today and it was so good. I love the egg on top. There was sauce this time and it tasted great. I loved that Ronica reached out to me and that she wanted to make it right. Ordered online. Did not receive the water as they were sold out. 2 of the dishes were made without the sauce and were very plain. A beef pad Thai and a chicken pad Thai.

★★★★★
December 23, 2023

Great customer service

★★★★★
December 23, 2023

ORDER AHEAD basically all the complaints are people ordering there and having to wait. I recommend Hokkien noodles. I don t recommend the fried tofu, instead get shrimp if your diet allows it.

December 23, 2023

Meat was so tough couldnt chew it, you would need a chain saw! For 34$ for 2 this place was severely lacking! The tariyaki beef was mush, noodles were mush and vegetable fragments were mush. They should taste their dishes before they sell them. Alternatively the ginger sesame beef was okay . But i would never waste my money buying from here again!

December 23, 2023

Place is good, service is good, food is fresh but the taste and flavors are so bad its smell like u eating something that u cook four days before

★★★★★
December 23, 2023

My daughter and I went this afternoon for a late lunch. It was delicious! We each had the teriyaki and had different options. They were both so good, made to order fresh and hot! The portions are large enough that we each brought more than half home. I will definitely be back and recommend to everyone!!

★★★★★
December 23, 2023

The food is amazing, cooked to order which is rare nowadays. The staff are super friendly and very helpful. If you have any questions about anything they break it down for you so you can understand. There are so many options to choose from, and the amount you get is crazy. I took the test home and you would swear I barely ate anything! I will be back many times for sure!

★★★★
December 23, 2023

Great all around experience. My only complaint is its sooooo dry. I got the crispy shanghai chicken and theres not enough sauce. I am hoping next time i can ask for extra sauce on it or get extra on the side.

★★
Local Guide
December 23, 2023

Denied service 20 minutes before they closed. They should be serving until they close, will not be coming again.

★★★★★
Local Guide
December 23, 2023

We decided to try Noodle Box today, and were not disappointed. We tried the teriyaki box and it was delicious and filling. You definitely get your moneys worth.

December 23, 2023

Worst place ever to exist in ssm I saw no proper gloves were worn while cutting food. Taste is so artificial I took crispy chicken. Shanghai and it almost had me puke

★★★★★
Local Guide
December 23, 2023

Excellent food, and great people!!

★★★★★
Local Guide
December 23, 2023

Yum

★★★★★
December 23, 2023

Heavy wait time, so you should order online. Excellent food.

December 23, 2023

I had the spicy peanut with crispy chicken, my friend had black bean with moochu pork. Noodles overcooked, sauce way too thick, hardly any vegetables and very little meat. Was disappointed first visit. Tried second time. Still disappointed. Wont be back.

December 23, 2023

20$ for a small box. Was tasty but disappointed about the serving size. Maybe they made a mistake?

★★★★★
Local Guide
December 23, 2023

Good vegan options, friendly staff, fast service, super hot and fresh.

★★★
Local Guide
December 23, 2023

Was disappointed that the fried rice we ordered came as noodles instead of rice. Especially after making a note. Char Sui pork was not sliced in other dishes and left as chunks which was odd. Teriyaki box was tasty as was the pad Thai. Crispy beef was not crispy and coconut shrimp was sickly sweet. Some good but some really disappointing unfortunately. May try again in a couple of months.

★★
December 23, 2023

Waited half an hour for my order and watched at least 5 people who ordered after me get their food before me, food was not worth that long wait time, won t be coming here again next time I m in the Sault

★★★★★
December 23, 2023

AMAZING FOOD! MUST VISIT!!

★★★★★
December 23, 2023

Wheelchair accessibility: My son is disabled and has autism and is an idiot but this is the only thing he was right about that the food here is great and the atmosphere here is amazing love this place Food

★★★★★
Local Guide
December 23, 2023

Totally worth ur time n money! Do visit for some yummm food n ambience!

★★★★★
December 23, 2023

Must try!! the food is really good!!

★★★★★
December 23, 2023

As usual food was excellent me n my friends just loved it !!! A must visit place Thank you noodle box Food

★★★★★
December 23, 2023

Dietary restrictions: Very flexible food options considering the most individual dietary restrictions Food

★★★★★
December 23, 2023

Superb food and excellent service!

★★★★★
December 23, 2023

Great food and great service. Really good atmosphere as well

December 23, 2023

taste terrible, throw trash never go again Food

★★★★★
Local Guide
December 23, 2023

Very serene ambience and yummilicious food. Very swift service full with humbleness.

December 23, 2023

Ordered and paid for extra sauce, arrived with almost no sauce. Called to ask about it, and the phone number is inactive.

December 23, 2023

Doesn t taste of much!