Hong Kong Restaurant in Sault Ste. Marie

241 Trunk Rd, Sault Ste. Marie, ON P6A 3S7, Canada

★★★★☆
(202 reviews)
Categories: Chinese restaurant
Address
241 Trunk Rd, Sault Ste. Marie, ON P6A 3S7, Canada
Plus Code
GP75+MV Sault Ste. Marie, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11:30 AM–8 PM
Tuesday
11:30 AM–8 PM
Wednesday
11:30 AM–8 PM
Thursday
11:30 AM–8 PM
Friday
11:30 AM–9 PM
Saturday
1–9 PM
Sunday
4–8 PM

Services

Service options
Delivery Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Coffee
Dining options
Lunch Dinner Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Family friendly
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs
Parking
Free of charge street parking Free parking lot

Reviews

3.9
★★★★☆
202 reviews

Most Mentioned

chicken balls (15) prices (15) chow mein (6) egg rolls (6) portion size (5) food and service (4) broccoli (4) travel (3) pay (3) mall (2)
5 stars
97
4 stars
49
3 stars
20
2 stars
6
1 stars
30
August 9, 2024

Worst place ever to purchase food.the front desk staff taking order was very nice. The food had no taste. The meat was less for the price. We travel across 4 provinces and we purchase chinese food along the way. We wanted to dine because we didn't want to eat in our car. The waiter understand this but the owner of this business did not make any exception to our circumstances. We would have cleaned up. The other chinese we visited was very considerate.

★★★★★
April 16, 2024

Tonight, we ordered chicken fried rice and chicken balls, and both were delicious. I was greeted with a big smile, and the cashier was very friendly. I also appreciated that there was no tip option on the card machine. Be sure to enjoy this take out restaurant while you can, as they will be closing their doors for good in February 2025.

★★★★★
September 26, 2023

Hong Kong has been the go to restaurant for our family for decades! My husband remembers going often with his family at age 7! The food is excellent and in our opinion the best Chinese food in town! Yesterday we had take out and it was the same as ever, no disappointments! The service was great and very accommodating with a food allergy request! We do very much miss the dine-in experience and hope they will be able to reopen the dining room soon! The wanton soup tastes better with Chinese ceramic spoons 😊🙏

★★
August 26, 2023

me and family were staying for a night in Sault Ste Marie on the way back to Thunder Bay and we were looking for a dinner option. Worst chinese food ever! The greens mixed with the noodles were really bad and I would suggest adding beef into the mixture as that might make it taste better. The egg rolls also did not taste chinese at all and tasted kind of like India food because it was spicy and tasted like curry. The rice and chicken balls were ok though and service was friendly. Look elsewhere for a chinese food restaurant!

May 16, 2023

I use to love this place. But it seems to be going downhill. We received chicken Chow Mein, when we ordered Chicken chop Suey. Some of the chicken balls were soggy, the egg rolls were very spicy. To the point where some of the people couldn't eat them. The mixed veggies are so slimy now. Very disappointed especially for the price paid. Also didn't like that you have to wait for them to call you when it's ready...

January 7, 2023

I picked up a take out order of overcooked chicken balls and burned chow mein. The whole thing tasted awful. I'll never return

★★★★★
April 11, 2021

My family have been faithful patrons of this restaurant since the 90's. On many occasions we have waited an hour plus + for our meal, but It is so worth the wait for fresh hot food. The staff members have always been thorough in explaining the contents of the dishes. This is helpful for many who don't know what they are ordering and are expecting a mall food court or buffet style meal. As with all restaurants in town you have to leave room for error, and I've learned that if you are not satisfied with a dish you received here, the staff is very accommodating to correct the situation to your convenience. In today's trying times I appreciate and give recognition to all food industry workers trying their best to meet high demands. Thank-you for all you do. Oh, and the tree and all the decorations are always uplifting to the spirits 🎄❄️♥️🍀🐇🐦🌷🌸🇨🇦🏖️🏊🍂🍃🎃❄️

★★★
October 28, 2020

Food is good. Called order in after noon for it to be ready for 5:00 and had to wait another 23 minutes for the order.

★★★★★
Local Guide
November 23, 2024

Hope they should start dine in

Local Guide
April 23, 2024

No delivery. Pre covid service.

★★★★
Local Guide
February 23, 2024

Dependably good food. Note this restaurant no longer offers in person dining, only takeout.

★★★★★
February 23, 2024

As it has been for many years, terrific food every time.

★★★★★
December 23, 2023

Got dinner for 6 for New Years Eve! My first time ordering from this restaurant! The food was AMAZING and FRESH! The portions were good enough for everyone to have it for lunch the next day. Will definitely be going back

★★★★★
December 23, 2023

The food here is amazing but pretty expensive so you had better have deep pockets if you want to enjoy this Chinese place

★★★★★
Local Guide
December 23, 2023

Fresh food and great customer service

★★★★
Local Guide
December 23, 2023

Good portion size and nice staff. I wish they had XO sauce/Rice noodle dish (HK classic staple dish), spring rolls & Singapore noodles. Parking: Good parking and easy access.

★★★★
December 23, 2023

Excellent food and big portions. Just missing the garlic spare ribs on the menu

December 23, 2023

Food has gone down hill. Ordered food for a set time well in advance. Showed up to pick up food and waited 20 minutes past the pickup time. Guess we ll be trying somewhere else next time.

Local Guide
December 23, 2023

One of the worst places for so called Chinese food,.I say cause usually its something I enjoy, but this place,.The Chicken balls are from frozen thats why theyre not good,.they are dry amd tough, sometimes hard..Some places still make their own balls from scratch thats the difference,.I seen on the kitchen once they put the balls out into bins for the day, so no wonder,.The other food greasy..Go elsewhere..

★★★★★
Local Guide
December 23, 2022

Best Chinese food in the Sault! Highly recommend!

Local Guide
December 23, 2022

Really rude person who answered the phone. Acted as if we were an inconvenience for wanting to place an order. Luckily there are many more restaurants who are friendly.

December 23, 2022

Im not sure about the food but the service is slow I have been waiting for 2 hours waiting if I hadnt paid already I would be our of here

★★
December 23, 2022

Very nice staff... Extremely inefficient... Stated it would be an hour and a half but took over 2 and a half hours.... Need to work on the details and timing... And this was no restaurant open....

★★★★★
December 23, 2022

Excellent food and good price

★★★★
December 23, 2022

Awesome food...

December 23, 2022

They put my order in a paper bag and did not seal one of the lids properly. Got home, lifted bag and the bottom gave out, completely saturated. Spilled every where in the vehicle. Called them to illustrate what happened they returned my call 3 hrs later and said, sorry, it left here fine. I had to clean up the mess in the car and Hong Kong wouldnt even offer to replace the item. Terrible Customer Service. Not ordering from them again.

★★★★★
Local Guide
December 23, 2022

Good food here and the service is awesome!

★★
December 23, 2022

Hong Kong has not whethered the pandemic well. Got takeout tonight and disappointed in the food. Egg rolls overcooked and peppery. Not as we have had when dining in. Rest of the food lacking in flavour, blah. Enjoyed $40 meal last week at Wachy Wings much more.

★★★★★
Local Guide
December 23, 2022

I have always enjoyed the food that has been great for at least 45 years

★★★★★
December 23, 2022

Delicious food, friendly service. I will go back to try more of what they have to offer. Authentic Chinese, cant go wrong if thats what you like.

December 23, 2022

Was staying the night in the Soo after a long day of driving and was starving. Ordered a combo from here and could barely eat the food as it was so disgusting. The chicken balls were so dry it actually cut the inside of my mouth. I have never had a chicken ball I didnt like... until now!. Everything was overcooked, bland, dry and a complete waste of money. After one bite of everything, I had to throw it all out and go find other food. Would not order from here.

★★★★
Local Guide
December 23, 2022

Good portions and pretty tasty food. However, I did take one star off because this is the only Chinese restaurant I ve ever been to that will not give free fortune cookies even when you order a few main courses. Charge an extra 10 cents per dish and bring back this simple and customary courtesy.

December 23, 2021

Ordered food for Christmas Eve, spent 109.00 on 7 items. Cantonese chow mein was horrible, nothing like I have had in the past. Beef broccoli had over cooked broccoli and cauliflower with boiled beef. No sauce worth mentioning. Really disappointed, since moving here from down south I d hope to fine my go to Chinese food restaurant. Will not go again.

★★★★★
December 23, 2021

Great flavour, great service, busy place but they accommodate best as possible!

★★★★★
Local Guide
December 23, 2021

Delicious food.

★★★★★
Local Guide
December 23, 2021

If You Like Chinese Food Then This Is The place You Want!! And The Hot Turkey Sandwich With Fries Are Awesome... All White Meat And Homade Gravey Is Awesome!! Highly Recommended!

★★★
December 23, 2021

Its average. They are missing some more flavorful options (no orange chicken, no general tsos, etc.), but they have more basics (chop suey, rice dishes with meat, etc.). Worth noting that I ordered and waited 45 minutes before arriving on site, then waited 40 more minutes (1 hr 20+ minutes from order to receiving dish). Again, just very average. Be sure to order over an hour ahead of time.

December 23, 2021

First time try and chow me in was so so horrible. Never seen like that Compared to other chow mein. Will never go back.

★★★★★
December 23, 2021

Its been almost 2 years since Ive had the chance to visit the Hong Kong , covid has restricted my travel plans! Looking forward to visiting the SOO this summer and definitely looking forward to ordering my favorite dishes from this restaurant. Ive eaten Chinese food along my travels but nothing even comes close to the quality, or portion size that we get from the Hong Kong, hell they havent even raised their prices in the last 10 years! From what I hear the dining room is closed due to restrictions but that wont deter me from ordering! The staff has always gone that extra mile to make sure everything is perfect with our meals, in fact I believe some of their staff have been there for more then 15 years. That alone tells me that the owner must be an amazing boss to work for. With all these new restrictions bussiness have to abide by, I salute Julie and her wonderful staff for all their hard work !! BEST Chinese food ever!

★★★★★
Local Guide
December 23, 2021

Foods really good, but be prepared for a wait (1 hour+)

★★★★★
December 23, 2021

Awesome food, awesome service.....theres a reason they are the busiest Chinese food restaurant in the Sault!

★★
Local Guide
December 23, 2021

We had the combination plate for 2 and it was horrible. The service was good but the food was bad!

★★★★
Local Guide
December 23, 2021

Quality gone down

December 23, 2021

Placed a 2 item pick up order at 5 pm. At 6:15 called to check on order and was told we are very busy, I will call you when it s ready . Since I was in the area I walked in to check on it again at 6:30. Same answer. No apology for the long wait, no offer to check on it just a curt I ll call you when it s ready Finally got my order At 6:53. Beef with broccoli was lacking beef, Moo goo guy pan was mostly celery. Taste was helped with soy sauce and hot sauce. Conclusion?!...don t bother

★★★★★
December 23, 2021

Service is consistently been great throughout the years

★★★★★
Local Guide
December 23, 2021

The BEST Chinese food in The Soo hands down!

★★★★★
Local Guide
December 23, 2021

Absolutely Best Chinese Food

★★★★★
Local Guide
December 23, 2021

Very good food

Local Guide
December 23, 2021

1 and half hour wait just to long went somewhere else .To busy wow

★★★★★
December 23, 2021

Excellent food!

★★★★★
Local Guide
December 23, 2020

The food here is great, the prices are not too bad..the service is awesome...ask for my favorite waitress, Darlene, she really knows her stuff!!! Thanks Darlene!...see you there!

★★★
Local Guide
December 23, 2020

Same food..... never changes or grows. It costed me about $100 for 4 of us.

★★★★★
Local Guide
December 23, 2020

Best Fresh Hot & Cooked to perfection mmm Excellent service Awesome Management

December 23, 2020

21.60$ for amateur cooked, old food... rarely replenished their buffet.. so you re gonna pay full price for whatever they feel like cooking. Throw the dice yourself.. have fun. Waitress was super nice (the 1 star is for her)

December 23, 2020

Terrible experience and customer service. Ruined mothers day. We were informed the food would be ready for 5:00 PM. We called at 5:00 PM and were told they were running late and it may be another hour. We waited another hour and a half and called again. We were we then told we would need to wait ANOTHER hour. At 7:30 PM we decided to go to Hong Kong to pick up our food. We went inside they told us food was not ready and we would need to wait until 8:00. We canceled our order. There was no compensation or apology offered.

★★★★
Local Guide
December 23, 2020

Reasonably priced and HUGE portions! Very FRESH tasting ingredients. Lots of menu choices and specials.

★★★★★
December 23, 2020

Excellent food. Fresh each meal. Friendly staff

December 23, 2020

Not impressed with the service provided with Hong Kong restaurant. They do not deliver and they do not take payment over the telephone. What kind of service is this?

★★★
Local Guide
December 23, 2020

The service was good and the quantity of food was excellent but I wasnt impressed with the food itself. It used to be the best place to order from but now, not so much. Im sorry to say that I wont be ordering from there any time soon

★★★
Local Guide
December 23, 2020

Food is made fresh, but long wait times for take out. Ordered an hour in advance for a specific pick up time and still had to wait 10 minutes upon arrival for order to be ready. Only offering takeout at this time.

★★★★★
Local Guide
December 23, 2019

If this same staff was serving at a complete dive bar with a history of roaches, Id still go just for the service and staff. Truly felt at home. Food was simple but delicious, and dirt cheap. Just go already.

★★★
Local Guide
December 23, 2019

There food is cold

★★★★
December 23, 2019

Great food, large portions (fed 3 with combo for 2)...friendly staff :)

★★★★★
Local Guide
December 23, 2019

Excellent food. Great count. Good priced. Good people serving.

★★★★
Local Guide
December 23, 2019

Food is amazing. Take out is ALWAYS later than estimated. Show up 10-15 minutes late.

★★★
December 23, 2019

Feel the authentic Chineese of food is going down hill from past years. although the quantaties were large, the quality was not there. Very close comparison to mall Chineese Among other dishes, the most dissapointing was the beef and broccoli...it should be called broccoli, cauliflower with 3 pieces of beef. If you are looking for authentic Chineese, dont think you will find here.

★★★★
Local Guide
December 23, 2019

Best chicken fried rice in the city. Their beef with broccoli has gone down hill.

★★★★
Local Guide
December 23, 2019

Great fried rice and chicken balls.

★★★★★
December 23, 2019

Service was super attentive and welcoming Food was great tasty and portions were enormous.Thank you !

December 23, 2019

Worst chicken balls ive ever had ... two of them were smaller than a loonie and over cooked .. so disappointed wont go back

★★★
December 23, 2019

Great food but very slow to cook it about 1 hour

★★★
Local Guide
December 23, 2019

Chicken balls are great, the rice and chowmein were bland. Portion size is very large.

★★★★★
December 23, 2019

Food is great and the service is wonderful!!

★★★★★
December 23, 2019

Excellent food, freshly made, good sized portions, nice and hot!! Staff very polite, good sense of humour. Prices reasonable!

★★★★★
Local Guide
December 23, 2019

Egg Rolls .. were out of this world Sweet and Sour chicken balls perfect The first time Ive ever had egg foo yung.. Wow ... wont be my last

★★★★
Local Guide
December 23, 2019

Great food, service. Ordered about 10 dishes. All good.

★★★★★
Local Guide
December 23, 2019

Best chicken balls in town...definately great selection and price

★★★★★
December 23, 2019

Best Chinese food in town

★★★★
Local Guide
December 23, 2019

Food is fantastic, wonderful staff but cooks are VERY slow. Sometimes waiting up to 75 minutes.

December 23, 2019

Very slow

Local Guide
December 23, 2019

Very cheap on the meat thats added to my order the one girl had an attitude and extremely poor service!!!

Local Guide
December 23, 2019

Nope not good

★★★★★
Local Guide
December 23, 2019

Good food and decent prices

★★★★★
Local Guide
December 23, 2019

Best chinese food in sault ste marie!

★★
Local Guide
December 23, 2019

Server was excellent, however order took over an hour to get two combo plates. Food was mediocre.

★★★★★
Local Guide
December 23, 2019

Best food and service in town.

★★★★★
Local Guide
December 23, 2019

We are travelling across Ontario, and when we asked the hotel clerk where to eat, she immediately replied Hong Kong resturaunt, and they did not disappoint! Huge portions, great tasting food and wonderful staff....we will be back on our next trip through!

★★★★★
Local Guide
December 23, 2019

Fantastic. My family loved it while we were travelling.

★★★★
December 23, 2019

Service was slow 40 min wait for our dinner food was great waitress was very good

December 23, 2019

Cant put no stars. Service was terrible waited an hour and a half b4 finnaly leaving without food. They served 5 tables that all came in after we did. Completely unprofessional. Never again.

★★★★★
December 23, 2019

fantastic food service could use some work very slow.

★★★★★
December 23, 2019

Fantastic as usual!!!

★★★★★
Local Guide
December 23, 2019

Hong Kong restaurant is a great dinner place and the staff are kind and engaging and the food is fabulous

★★★★
Local Guide
December 23, 2018

Meal was good and was prepared in average time. Expensive for a Chinese restaurant.

★★★★
Local Guide
December 23, 2018

Very tasty. Good portions. Waitress was funny and was able to keep up with demands of seated tables. Overall, good experience!

★★★
Local Guide
December 23, 2018

Slow

★★★★★
Local Guide
December 23, 2018

Very good food. Had to wait a bit but worth it.

★★★★
Local Guide
December 23, 2018

Excellent food! but you pay for it.

★★★★★
Local Guide
December 23, 2018

Food is delicious and the service amazing. You feel like family when you are here.

★★★★
December 23, 2018

Great food. Extremely long wait

★★★★
Local Guide
December 23, 2018

Best Chinese Food

★★★
Local Guide
December 23, 2018

Large servings but kinda bland for me, not the authentic Chinese food imo. Price is ok and lady taking our order was very nice.

December 23, 2018

Terrible food

★★★★★
Local Guide
December 23, 2018

It was my first time going to Hong Kong restaurant. I loved the food. We ordered the 2 can dine option for $30 it was definitely worth that. It came with so much food and we took some home too. The chicken balls are really good. Staff were friendly always came to check if we needed anything. I would recommend this restaurant.

★★★
December 23, 2018

Good food but slow service and long waiting time to get meals

★★★★
Local Guide
December 23, 2018

Slow, reliably good food.

★★★★★
Local Guide
December 23, 2018

Happy birthday

★★★★
Local Guide
December 23, 2018

Food is good, but menu is a little lacking. If your doing take out plan ahead, orders take a while to put together.

★★★★★
Local Guide
December 23, 2018

Food was delicious

★★★★★
Local Guide
December 23, 2018

Great food

★★★★
Local Guide
December 23, 2018

I really like the food here. Its always made as you order it, so there is a wait but its well worth it. The waitresses and service has always been really nice for me. -The wonton soup here is good-

December 23, 2018

No delivery available

★★★★★
December 23, 2018

Great food

★★★★★
Local Guide
December 23, 2018

Great food and service.

★★★★★
Local Guide
December 23, 2018

Excellent good

★★★★★
December 23, 2018

Excellent food as always

★★★★
Local Guide
December 23, 2018

Large portions here & youll definitely be taking food home, though, unless you share a meal. Everything tastes super fresh, too. Im not big on their egg rolls, but the Cantonese chow mein is good, chicken balls, fried rice, and my friend loves the combo for 1 (no shrimp, extra chicken balls.) Staff is nice, but supper time is busy. They do take-out. I dont think they use MSG in their food, either. Bonus!

★★★★★
December 23, 2018

Best Chinese restaurant in town fresh food!

★★
Local Guide
December 23, 2017

Tiny place. Long wait for food

★★★★★
December 23, 2017

The food is so fresh n delicious. If you order spicyits perfect. Nice that youre not rushed. you get to relax n visit while your food is being freshly prepared. A nice pause in busy day. best chinese food in town. Yummeeeeeeee generous portions great for leftovers.

★★★★★
Local Guide
December 23, 2017

Don t choose Chinese restaurants that are suitable for Westerners but Chinese. However, the waiters were very friendly, but the food was really unacceptable.

December 23, 2017

Waited 50 min for the food. Food is still not served and the restaurant is not even busy, dont know what the chef is cooking at the back.

★★★★★
Local Guide
December 23, 2017

Good food, large servings. Very clean and quaint. Service is friendly and informative

★★★★
Local Guide
December 23, 2017

The service is good, it is Canadian Chinese food, not my favourite, but some of the dishes are quite good, and some I can pass on. Its affordable, the dinner for 6 is a lot! I am used to authentic Chinese, but this is the best to get for Chinese in the Soo.

★★★★★
December 23, 2017

Friendly staff, great food, really clean

December 23, 2017

Stopped here while making our way to Wawa. Spent $55 on a three person meal. It was more than disgusting. Chicken balls seemed as though the oil in fryer had not been changed. The egg dish was burnt... Chicken fried rice looked like it was out of a garbage can and tasted like cigarette ashes. I just had to post this review as it seems they have regular customers but it was utterly disgusting. If you arent one of their regulars do not stop here.

★★★★★
December 23, 2017

Best Chinese food in Sault Ste. Marie by far. We waited quite a while for the food to come but we didnt mind because the food is hot and fresh. If you arent in a rush and dont mind if the service is a little slow, eat here. Yum!!

December 23, 2017

Called at 6:00... they said would be ready at 6:45... Does that really mean 7:07??? Tell us 7:15 If it is not going to be ready until 7:07.

★★★
December 23, 2017

Very long wait for food, 30 minutes+. Chicken balls were great, other meals were fine.

★★★★
December 23, 2017

Good service. The food was hot and fresh. Definitely recommend the egg rolls

★★★
Local Guide
December 23, 2017

Very good Chinese food - my review would be higher but the last few times Ive picked up my order Ive had to wait an additional 10-20 minutes past the already long pickup time of 1 hour. Please revise your estimates or take steps to reduce wait times

★★★★
December 23, 2017

good tasty chinese food, nice to find in this town!

★★★★
Local Guide
December 23, 2017

The food was great service great we will definitely go back or get takeout

★★★
Local Guide
December 23, 2017

Living in the Sault, there isnt much in the way of variety when it comes to Chinese food. Weve had a few restaurants pop up and disappear over the years, but Hong Kong hasnt wavered. Have I had better Chinese food during excursions in cities far afield? Definitely, but Hong Kong is still possibly the best in the city. The quality has been very consistent over the years, and while it can be a bit on the expensive side at times, its nice to have for a treat.

★★★★★
December 23, 2017

Friendly staff. Hot food. Reasonable prices. Best Chinese Food In Town.

★★★★★
December 23, 2017

We always enjoy our visits to the Hong Kong. The food is always good and hot and fresh. The staff are very welcoming and accommodating to our needs.

★★★★★
December 23, 2016

Fresh-Hot-Lots-Delicious-

★★★★★
December 23, 2016

Always have had very good food!!

★★★★★
Local Guide
December 23, 2016

Always have had great food there...no complaints...been going there for 20 years!!

★★★★★
Local Guide
December 23, 2016

Great Chinese food and good prices