Wendy's in Sault Ste. Marie

1 Queen St W, Sault Ste. Marie, ON P6A 1A1, Canada

★★★★☆
(665 reviews)
Categories: Fast food restaurant Hamburger restaurant Restaurant

About

At Wendy’s in Sault Ste Marie, ON we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy’s near you. See our Wendy’s Sault Ste Marie, ON hours, get Wendy’s coupons and order online to customize your food, pay online and skip the line. Download the Wendy’s app to get Wendy’s specials and deals.

Website
locations.wendys.com
Address
1 Queen St W, Sault Ste. Marie, ON P6A 1A1, Canada
Plus Code
GM85+X8 Sault Ste. Marie, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
6:30 AM–12 AM
Tuesday
6:30 AM–12 AM
Wednesday
6:30 AM–12 AM
Thursday
6:30 AM–12 AM
Friday
6:30 AM–12 AM
Saturday
6:30 AM–12 AM
Sunday
6:30 AM–12 AM

Services

Service options
Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.1
★★★★☆
665 reviews

Most Mentioned

salad (22) drive thru (17) price (9) to go (8) renovated (6) spicy (6) baconator (5) poutine (5) baked potato (4) homeless people (3)
5 stars
296
4 stars
214
3 stars
94
2 stars
19
1 stars
42
November 10, 2024

Very rude and mean I am a new senior here in this God forsaken horrible town. Told cannot bring in my support dog and had to make a purchase to get free senior coffee. My son and I spend a small fortune there And the coffee is horrible anyway. I hate this two horse backwards town

★★★★★
August 21, 2024

The drive through and interior service was short staffed but did an awesome job. Food is always good. Thank you.

★★★★
August 14, 2024

Wendy's has excellent food, I personally love the Baconator combo, & the salad is good too. Unfortunately, you have to ask for the keys to use the bathroom.

★★★
August 5, 2024

Food wasn't bad, salad could be a bit more fresh, rest was good. Atmosphere was a bit weird with some of the other customers, we felt a bit unsafe. Staff were fast and kind. Thus was one if the only options open late at night.

July 15, 2024

The food is nasty. Everytime I get a salad it’s rotting. Today I opened my salad at home and almost threw up. Had to throw it out. Didn’t see an explanation sticker on it either. Waste of money and time. Same with the other Wendy’s store on great northern. Won’t be wasting my money here anymore. We used to go here all the time. Huh not anymore!!

★★★
February 25, 2024

This restaurant has been my family's go to b/c of the consistent quality of food and customer service for many years. As of late, after we eat we often discuss not returning. Tonight we ordered two combos, toppings were missing from our chicken burgers, fries came in two shades (some clearly having been fried for the second time) a mess of sticky ketchup bags was tossed in on top of everything. Overall the food was subpar, the customer service was not the worst but not up to the standards I associate with this Wendy's location.

★★★★★
April 5, 2023

Excellent and affordable. The staff are very friendly and the service is quick. Free refills on drinks.

★★★★★
December 12, 2018

The ladies in the morning are awesome. Along with the other staff, everyone is just so wonderful to see.

★★★★★
December 22, 2024

I can confidently say this location has never messed up an order.

★★★★★
December 9, 2024

Very helpful. Thank you Food

★★★★★
Local Guide
November 23, 2024

Wheelchair accessibility: The doors have a push button for automatic opening. Food

Local Guide
November 23, 2024

Very horrible place during the day with all the junkies and the employees fail at customer service

★★★★
October 23, 2024

Location is bad, the store is filled with homeless people 24/7 that just beg for money and food, hard to enjoy a meal during that

★★★★★
Local Guide
October 23, 2024

Excellent service

September 23, 2024

Doesnt open at advertised salads always rotten meats never cooked properly, worst restaurant to order from

★★★★★
Local Guide
September 23, 2024

I really only go to Wendys for the mushroom melts...the odd baconator. The local downtown residents are certainly on the decline...these days I can certainly see the need for wanting to escape reality. The strawberry lemonade is really sweet, caution: it may induce puckering.

★★★
Local Guide
August 23, 2024

Fast food, good taste but God Almighty this stuff is getting pricey

★★★★
Local Guide
July 23, 2024

Very nice and friendly persons in store Vegetarian options: Yes its available Dietary restrictions: We can add Parking: Free parking Kid-friendliness: Ys kids meal available Wheelchair accessibility: We can access

July 23, 2024

Went here for dinner today, burger was made incorrectly after waiting for 15 minutes just for our order to be taken while two crackheads filled their cups they found in the trash, I don t recommend this Wendy s restaurant

★★★★★
May 23, 2024

Chicken Burger on the go!

★★★
Local Guide
April 23, 2024

The drive-thru is so small it goes right out to the road on both sides of the street but has good customer service

★★★★★
Local Guide
April 23, 2024

Love their baconators and Cobb salads

★★★★
Local Guide
April 23, 2024

Good food and fairly quick service sometimes

★★★★★
Local Guide
March 23, 2024

Welcoming

★★★
March 23, 2024

Went through drive through. Had ordered five meals and was shorted a hamburger. Had to drive back from home . Staff were ok with replacing it but I should have checked before leaving. Not the first time.

★★★★★
Local Guide
March 23, 2024

Food is good and good price, The service is very fast and the employees are very nice. I recommend coming here.

★★
Local Guide
January 23, 2024

Waited 15 minutes in line for a coffee with rotten cream. Also unmixed with a half inch clump of sugar in the bottom of the cup. The workers who have been here for years (you all know who you are) deserve a serious hats off, theyve been consistently fast and reliable for nearly a decade, more for some of them, but the new staff within the last Id say 2 years have been horrible at best. They are lazy as all hell, they cant even keep track of a washroom key, they have terrible prioritization of the orders and just overall should probably attend an employment course to learn some decent ethics. To the long standing staff here, a huge hats off, it sucks to have the quality of your service dragged down by lazy new workers

★★★★★
January 23, 2024

Very fast and efficient

★★★★★
Local Guide
December 23, 2023

I love Wendys. They have really good burgers and a nice range of sides. The employees are always very polite my orders are always accurate and prices actually are fair. Try the Baconator they are really good. One item that surprised me is the bacon poutine. Its really good.

★★★★★
Local Guide
December 23, 2023

The restaurant makeover is brightly painted with lots of windows and great seating. The food was hot and delicious . The staff are pleasant and friendly.

★★★★
December 23, 2023

Drive-thru is solid. But the owner needs to put a little money to update and make the place look cleaner. Still I dont know why anyone goes to McDonalds, its salt-infused plastic garbage.

December 23, 2023

My order was completely wrong. Tomatoes and mayo were not suppose to be in either order. I d not be so disappointed but this was a 30$ + order with a allergy to mayo.

December 23, 2023

Our order was given to the vehicle infront of us. We could hear from them talking in the window that they had done so. But were never given any information that we would be waiting for them to re make our order. No sorry for the wait nothing. Disappointing.

★★★★★
December 23, 2023

Food was hot and everything was in the bag

★★★★★
December 23, 2023

You can eat in or take it to go the staff are always friendly and helpful and the food is just great

★★★★★
Local Guide
December 23, 2023

I went in and ordered takeout Always fresh and quick.

Local Guide
December 23, 2023

Gotta spend more time cooking the burgers. One patty was raw.

★★★★
Local Guide
December 23, 2023

Food was hot and good its Wendys

★★★★
Local Guide
December 23, 2023

good food

★★★★
Local Guide
December 23, 2023

Its good but not in the greatest part of town. Some shady characters around here.

★★★★
Local Guide
December 23, 2023

Fresh ingredients, friendly staff, close to home.

★★★★★
Local Guide
December 23, 2023

I love their fresh burgers. Service was great.

Local Guide
December 23, 2023

This is the most unpleasant Wendys we have ever been to. We were there at 5:40 pm. Ordered a baconator combo wasnt asked if we wanted to upsize anything, also ordered a taco salad lg soda and small fries. Well I guess those fries werent important didnt receive them. The young lady that packed our order guess doesnt like her job as everything was basically thrown into the bags. I also was going to ask another young lady a question (blonde hair braid and black glasses, red shirt) before I could say anything she was like I cannot take your order, I said that is fine but there is a gentleman waiting to use bathroom and no one is helping him. The boy who served us was very short and unfriendly. Yes a great place for tourists!

★★★★★
Local Guide
December 23, 2023

One of my best coffee spots

★★★★★
Local Guide
December 23, 2023

Was pleased to hear how polite and professional the staff treated the guests.

★★★★
December 23, 2023

Burgers close and around $2

★★★★★
December 23, 2023

Went for a snack and to cool off after a long walk on a hot day. The service was friendly and quick and the food and drinks where filling and refreshing. The restaurant was very clean and cool temp wise. Love eating at Wendys either its dine in, take out or deliver food is always hot and made to order. Very pleasantly satisfied

★★★★★
Local Guide
December 23, 2023

Quick bite to eat. Always good and quick. Frost was great to cool off on the very hot day.

★★★★★
Local Guide
December 23, 2023

Staff Is fluent in English and very cheerful and friendly Burgers are very good

★★★★★
December 23, 2023

Always kind ,polite service..food is great and the place is clean...

★★★
Local Guide
December 23, 2023

Departing from London and passing by Gui Bao Di, my daughter wanted to borrow the toilet. No, she must be a paying guest. Theres nothing wrong with it, your city is lifeless.

★★★
December 23, 2023

Had to throw away a third of the salad, brown greens. Stomach is feeling upset.

★★★★
Local Guide
December 23, 2023

Nice experience Kid-friendliness: I saw some kids there with there parents. Food : 4/5 |

Local Guide
December 23, 2023

4 drug addicts ruined the meal. Could barely smell the food over their odor, it was disgusting.

★★★★
Local Guide
December 23, 2023

Too many homeless people hanging out there. Did nit feel safe.

★★★
December 23, 2023

Good food , horrible location to get it.

★★★★★
Local Guide
December 23, 2023

Great food, the gentleman cleaning the tables was very kind.

★★★★★
Local Guide
December 23, 2023

Wendys is our favorite fast food. The only reason Im posting this review is because the young man who took our order was so friendly.

★★★★★
Local Guide
December 23, 2023

Best Wendys in town, and likely in all of Ontario. These guys rock. All of them are awesome people and the food is excellent!

December 23, 2023

Just don t do it to yourself lol food poisoning at it s finest

December 23, 2023

If you buy any salad here or any food for that manner check your order they never give the proper order I love close by and this is true

★★★★★
Local Guide
December 23, 2023

Had the BBQ burger. Was really good. Id order it again. Wendys french are so good...

December 23, 2023

Don t listen to google, they close the doors at 9:30. Very disappointing, don t know why they don t update anything anymore.

★★★★★
Local Guide
December 23, 2023

Very tasty food clean restaurant and very pleasant staff

★★★★★
December 23, 2023

Always great service Julie and Tyler work hard at being managers

★★★★
Local Guide
December 23, 2023

A great place to eat and the hamburgers always taste fresh as the crisp vegetables used.

★★★★★
Local Guide
December 23, 2022

I always get their salads. Only ONCE did I get a bad salad from them and they took care of me on mt next visit. Great experience, would recommend to others.

★★★★
December 23, 2022

Good burgers

★★★★★
Local Guide
December 23, 2022

Love the Baconantor burger they have Usually pretty good service and food

Local Guide
December 23, 2022

My mom and I went here yesterday and ordered from drive thru. I ordered a Bacon Deluxe Meal and she ordered a Daves Single with an Apple Pecan Salad, we also got 6 Chicken Nuggets for our dog. When we got home we realized that they forgot her Salad. She called and because of it being a 15min drive she was frustrated and was a little rude with the Manager, which he didnt like. She goes to get her Salad and apologized to the Manager, which afterwards he became Confrontational and Argumentative towards her. Employees shouldnt act in this manner and should be professional especially him being the manager should know better.

★★★★★
Local Guide
December 23, 2022

Great staff, food is always hot and fresh.

★★★★★
December 23, 2022

Great service.

★★★★★
Local Guide
December 23, 2022

Always fresh an delicious

★★★★
Local Guide
December 23, 2022

Slow on drive three but great fries

★★★★
December 23, 2022

Really good experience should be 4 and half. Only reason not 5 is a long line up at lunch.

★★★★★
December 23, 2022

One of my favorite

★★★★
Local Guide
December 23, 2022

Nice place to eat...poutine was good but can be improved

★★★★
Local Guide
December 23, 2022

Good burgers

★★★★★
Local Guide
December 23, 2022

Went and got two Daves single burgers and a large fries and it was absolutely perfect the fries were made fresh and same with the burgers

★★★★★
December 23, 2022

Always fast and convenient, frosties to die for.

★★★★
Local Guide
December 23, 2022

Its Wendys either you love it or you hate it. The coffee cup lids suck

★★★★
December 23, 2022

Always loved ice cream froster, mixed. Spicy chicken phone large fries strawberry fruittopias to drink... I like downtowns location is quite necessary to

★★★★★
Local Guide
December 23, 2022

Lovely management......best customer service

★★★★
Local Guide
December 23, 2022

Customer service is always above par. It makes my day to deal with them at the end of a stressful day. Food in general is fresh, clean and hot. The only complaint I have is with the salads. I love the salad combinations BUT Im tired of buying salads and getting home to only have to through the lettuce out. PLEASE.. check the quality and freshness of the lettuce. The baked potatoes are FANTASTIC.

★★★★★
December 23, 2022

i would bring my deaf grandmas here so she could die

★★★★★
Local Guide
December 23, 2022

Love it

★★★★★
December 23, 2022

This location absolutely rocks their customer service. Very friendly, polite service! I would 100% recommend this location to everyone!

★★
Local Guide
December 23, 2022

Walked from a hotel for some quick takeout. Mediocre food in a rough part of town.

★★★
Local Guide
December 23, 2022

Hit or miss, this place has been around for years.

★★★★★
Local Guide
December 23, 2022

Tasty!

★★★
Local Guide
December 23, 2022

The restaurant and the employees are great. The homeless and the drug addicts that walk in and annoy the costumers are bad. I am always scared to stay and eat there and there is always someone outside asking for money.

December 23, 2022

Wont let you use the washer

Local Guide
December 23, 2022

No option for a vegetarian salad is a joke.

December 23, 2022

So rude staff at front, worst customary service in Sault ste marie.

★★★★★
Local Guide
December 23, 2022

Always fun for the kids. The current free coffee helps the parents keep up. Parking: Large parking lot with many spots in good view from inside. Kid-friendliness: Good menu options and a patient sand understanding staff. Wheelchair accessibility: Every area is accessible by wheelchair. Ample space to maneuver.

★★
Local Guide
December 23, 2022

Washrooms were locked and sketchy people hanging around.

★★★★★
Local Guide
December 23, 2022

Tried their coffee. Worth a second cup...

★★★★★
Local Guide
December 23, 2022

Best strawberry lemonade ever

★★
December 23, 2022

Actually closed at 9 and NOT 10, only drive thru after 9pm.

★★★★★
Local Guide
December 23, 2022

Was great.

★★★★
Local Guide
December 23, 2022

Its Wendys, meh. The poutine sucks, everything else is meh.

Local Guide
December 23, 2022

Got raw food

★★★★★
Local Guide
December 23, 2022

Very friendly and clean

★★
December 23, 2022

Hours not as advertised.

December 23, 2022

sour milk are you kidding me ... do your job

★★★★★
Local Guide
December 23, 2022

Thanks for supporting parade goers

★★★★★
Local Guide
December 23, 2022

Good helpful price not too bad love the Chili cheese Nachos

★★★
Local Guide
December 23, 2021

Floors were sticky, food was good though. Should make it clearer for lineups. One entrance and one exit.

★★★★
Local Guide
December 23, 2021

Love The Spicey Chicken!!

★★★★
Local Guide
December 23, 2021

Always ok. They have lemonade again. Drive thru can take along time...

★★★★★
December 23, 2021

Always excellent service

★★★★
Local Guide
December 23, 2021

Had a craving for a baconator Like the choice of having a baked potato .99 frostys

★★★★★
December 23, 2021

Always great service. People very friendly. Salads always fresh.

★★★★★
December 23, 2021

Its nice to see this restaurant cleaning tables and chairs as they get ready to open up to the public Friday July 16 2021 after a long covid shut down. I came in today for a .99cent chocolate frosty and even though I couldnt dine in today, the customer service was fantastic and the aroma was tempting to order everything on the menu. Ill be back.

★★★★★
Local Guide
December 23, 2021

Good food, with a drive through and quick service. Quality, really is the Wendys recipe.

★★★★
Local Guide
December 23, 2021

Great people, good service

★★★★★
December 23, 2021

Very nice staff. Didn t know how to use soda machine and the staff showed us how to use it very professionally.

★★★★
Local Guide
December 23, 2021

Great service and food!

★★★★★
Local Guide
December 23, 2021

Had so many pop choices! Hot fries filled properly. My burger had the right amount of condiments! Friendliest staff! Great place clean.

★★★★
Local Guide
December 23, 2021

Its Wendys, quality fast food burgers, mediocre fries and yummy frosty

★★★★★
December 23, 2021

Love it when the small Frostys are on sale for 99¢ all summer. Nice to stop by for a quick cool treat.

★★★★
Local Guide
December 23, 2021

Was fine

★★★★★
Local Guide
December 23, 2021

Open early at 10:30. Good customer service, its basically Wendys after that.

★★★★★
Local Guide
December 23, 2021

Great food great staff and clean and spacious

★★★★★
Local Guide
December 23, 2021

Fast and the food is delicious

★★★★
Local Guide
December 23, 2021

Solid and speedy service.

★★★★★
Local Guide
December 23, 2021

Good service and more Organized at Queen Street location as opposed to Great Northern Rd.

★★★★★
Local Guide
December 23, 2021

Fast and good food! Always quality and prices are great!

★★★★★
Local Guide
December 23, 2021

The attendant at the window who gave us our food was very friendly and very good at her job. We hope she will have a long successful career at this Sault Ste Marie Wendys.

★★★★★
Local Guide
December 23, 2021

Good quick service

★★★★★
Local Guide
December 23, 2021

Food is good. The entertainment from the zombies is really nice!

★★★
Local Guide
December 23, 2021

Ordered classic chicken burger to expensive not worth that price