Wendy's in Sault Ste. Marie
1 Queen St W, Sault Ste. Marie, ON P6A 1A1, Canada
About
At Wendy’s in Sault Ste Marie, ON we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy’s near you. See our Wendy’s Sault Ste Marie, ON hours, get Wendy’s coupons and order online to customize your food, pay online and skip the line. Download the Wendy’s app to get Wendy’s specials and deals.
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Very rude and mean I am a new senior here in this God forsaken horrible town. Told cannot bring in my support dog and had to make a purchase to get free senior coffee. My son and I spend a small fortune there And the coffee is horrible anyway. I hate this two horse backwards town
The drive through and interior service was short staffed but did an awesome job. Food is always good. Thank you.
Wendy's has excellent food, I personally love the Baconator combo, & the salad is good too. Unfortunately, you have to ask for the keys to use the bathroom.
Food wasn't bad, salad could be a bit more fresh, rest was good. Atmosphere was a bit weird with some of the other customers, we felt a bit unsafe. Staff were fast and kind. Thus was one if the only options open late at night.
The food is nasty. Everytime I get a salad it’s rotting. Today I opened my salad at home and almost threw up. Had to throw it out. Didn’t see an explanation sticker on it either. Waste of money and time. Same with the other Wendy’s store on great northern. Won’t be wasting my money here anymore. We used to go here all the time. Huh not anymore!!
This restaurant has been my family's go to b/c of the consistent quality of food and customer service for many years. As of late, after we eat we often discuss not returning. Tonight we ordered two combos, toppings were missing from our chicken burgers, fries came in two shades (some clearly having been fried for the second time) a mess of sticky ketchup bags was tossed in on top of everything. Overall the food was subpar, the customer service was not the worst but not up to the standards I associate with this Wendy's location.
Excellent and affordable. The staff are very friendly and the service is quick. Free refills on drinks.
The ladies in the morning are awesome. Along with the other staff, everyone is just so wonderful to see.
I can confidently say this location has never messed up an order.
Very helpful. Thank you Food
Wheelchair accessibility: The doors have a push button for automatic opening. Food
Very horrible place during the day with all the junkies and the employees fail at customer service
Location is bad, the store is filled with homeless people 24/7 that just beg for money and food, hard to enjoy a meal during that
Excellent service
Doesnt open at advertised salads always rotten meats never cooked properly, worst restaurant to order from
I really only go to Wendys for the mushroom melts...the odd baconator. The local downtown residents are certainly on the decline...these days I can certainly see the need for wanting to escape reality. The strawberry lemonade is really sweet, caution: it may induce puckering.
Fast food, good taste but God Almighty this stuff is getting pricey
Very nice and friendly persons in store Vegetarian options: Yes its available Dietary restrictions: We can add Parking: Free parking Kid-friendliness: Ys kids meal available Wheelchair accessibility: We can access
Went here for dinner today, burger was made incorrectly after waiting for 15 minutes just for our order to be taken while two crackheads filled their cups they found in the trash, I don t recommend this Wendy s restaurant
Chicken Burger on the go!
The drive-thru is so small it goes right out to the road on both sides of the street but has good customer service
Love their baconators and Cobb salads
Good food and fairly quick service sometimes
Welcoming
Went through drive through. Had ordered five meals and was shorted a hamburger. Had to drive back from home . Staff were ok with replacing it but I should have checked before leaving. Not the first time.
Food is good and good price, The service is very fast and the employees are very nice. I recommend coming here.
Waited 15 minutes in line for a coffee with rotten cream. Also unmixed with a half inch clump of sugar in the bottom of the cup. The workers who have been here for years (you all know who you are) deserve a serious hats off, theyve been consistently fast and reliable for nearly a decade, more for some of them, but the new staff within the last Id say 2 years have been horrible at best. They are lazy as all hell, they cant even keep track of a washroom key, they have terrible prioritization of the orders and just overall should probably attend an employment course to learn some decent ethics. To the long standing staff here, a huge hats off, it sucks to have the quality of your service dragged down by lazy new workers
Very fast and efficient
I love Wendys. They have really good burgers and a nice range of sides. The employees are always very polite my orders are always accurate and prices actually are fair. Try the Baconator they are really good. One item that surprised me is the bacon poutine. Its really good.
The restaurant makeover is brightly painted with lots of windows and great seating. The food was hot and delicious . The staff are pleasant and friendly.
Drive-thru is solid. But the owner needs to put a little money to update and make the place look cleaner. Still I dont know why anyone goes to McDonalds, its salt-infused plastic garbage.
My order was completely wrong. Tomatoes and mayo were not suppose to be in either order. I d not be so disappointed but this was a 30$ + order with a allergy to mayo.
Our order was given to the vehicle infront of us. We could hear from them talking in the window that they had done so. But were never given any information that we would be waiting for them to re make our order. No sorry for the wait nothing. Disappointing.
Food was hot and everything was in the bag
You can eat in or take it to go the staff are always friendly and helpful and the food is just great
I went in and ordered takeout Always fresh and quick.
Gotta spend more time cooking the burgers. One patty was raw.
Food was hot and good its Wendys
good food
Its good but not in the greatest part of town. Some shady characters around here.
Fresh ingredients, friendly staff, close to home.
I love their fresh burgers. Service was great.
This is the most unpleasant Wendys we have ever been to. We were there at 5:40 pm. Ordered a baconator combo wasnt asked if we wanted to upsize anything, also ordered a taco salad lg soda and small fries. Well I guess those fries werent important didnt receive them. The young lady that packed our order guess doesnt like her job as everything was basically thrown into the bags. I also was going to ask another young lady a question (blonde hair braid and black glasses, red shirt) before I could say anything she was like I cannot take your order, I said that is fine but there is a gentleman waiting to use bathroom and no one is helping him. The boy who served us was very short and unfriendly. Yes a great place for tourists!
One of my best coffee spots
Was pleased to hear how polite and professional the staff treated the guests.
Burgers close and around $2
Went for a snack and to cool off after a long walk on a hot day. The service was friendly and quick and the food and drinks where filling and refreshing. The restaurant was very clean and cool temp wise. Love eating at Wendys either its dine in, take out or deliver food is always hot and made to order. Very pleasantly satisfied
Quick bite to eat. Always good and quick. Frost was great to cool off on the very hot day.
Staff Is fluent in English and very cheerful and friendly Burgers are very good
Always kind ,polite service..food is great and the place is clean...
Departing from London and passing by Gui Bao Di, my daughter wanted to borrow the toilet. No, she must be a paying guest. Theres nothing wrong with it, your city is lifeless.
Had to throw away a third of the salad, brown greens. Stomach is feeling upset.
Nice experience Kid-friendliness: I saw some kids there with there parents. Food : 4/5 |
4 drug addicts ruined the meal. Could barely smell the food over their odor, it was disgusting.
Too many homeless people hanging out there. Did nit feel safe.
Good food , horrible location to get it.
Great food, the gentleman cleaning the tables was very kind.
Wendys is our favorite fast food. The only reason Im posting this review is because the young man who took our order was so friendly.
Best Wendys in town, and likely in all of Ontario. These guys rock. All of them are awesome people and the food is excellent!
Just don t do it to yourself lol food poisoning at it s finest
If you buy any salad here or any food for that manner check your order they never give the proper order I love close by and this is true
Had the BBQ burger. Was really good. Id order it again. Wendys french are so good...
Don t listen to google, they close the doors at 9:30. Very disappointing, don t know why they don t update anything anymore.
Very tasty food clean restaurant and very pleasant staff
Always great service Julie and Tyler work hard at being managers
A great place to eat and the hamburgers always taste fresh as the crisp vegetables used.
I always get their salads. Only ONCE did I get a bad salad from them and they took care of me on mt next visit. Great experience, would recommend to others.
Good burgers
Love the Baconantor burger they have Usually pretty good service and food
My mom and I went here yesterday and ordered from drive thru. I ordered a Bacon Deluxe Meal and she ordered a Daves Single with an Apple Pecan Salad, we also got 6 Chicken Nuggets for our dog. When we got home we realized that they forgot her Salad. She called and because of it being a 15min drive she was frustrated and was a little rude with the Manager, which he didnt like. She goes to get her Salad and apologized to the Manager, which afterwards he became Confrontational and Argumentative towards her. Employees shouldnt act in this manner and should be professional especially him being the manager should know better.
Great staff, food is always hot and fresh.
Great service.
Always fresh an delicious
Slow on drive three but great fries
Really good experience should be 4 and half. Only reason not 5 is a long line up at lunch.
One of my favorite
Nice place to eat...poutine was good but can be improved
Good burgers
Went and got two Daves single burgers and a large fries and it was absolutely perfect the fries were made fresh and same with the burgers
Always fast and convenient, frosties to die for.
Its Wendys either you love it or you hate it. The coffee cup lids suck
Always loved ice cream froster, mixed. Spicy chicken phone large fries strawberry fruittopias to drink... I like downtowns location is quite necessary to
Lovely management......best customer service
Customer service is always above par. It makes my day to deal with them at the end of a stressful day. Food in general is fresh, clean and hot. The only complaint I have is with the salads. I love the salad combinations BUT Im tired of buying salads and getting home to only have to through the lettuce out. PLEASE.. check the quality and freshness of the lettuce. The baked potatoes are FANTASTIC.
i would bring my deaf grandmas here so she could die
Love it
This location absolutely rocks their customer service. Very friendly, polite service! I would 100% recommend this location to everyone!
Walked from a hotel for some quick takeout. Mediocre food in a rough part of town.
Hit or miss, this place has been around for years.
Tasty!
The restaurant and the employees are great. The homeless and the drug addicts that walk in and annoy the costumers are bad. I am always scared to stay and eat there and there is always someone outside asking for money.
Wont let you use the washer
No option for a vegetarian salad is a joke.
So rude staff at front, worst customary service in Sault ste marie.
Always fun for the kids. The current free coffee helps the parents keep up. Parking: Large parking lot with many spots in good view from inside. Kid-friendliness: Good menu options and a patient sand understanding staff. Wheelchair accessibility: Every area is accessible by wheelchair. Ample space to maneuver.
Washrooms were locked and sketchy people hanging around.
Tried their coffee. Worth a second cup...
Best strawberry lemonade ever
Actually closed at 9 and NOT 10, only drive thru after 9pm.
Was great.
Its Wendys, meh. The poutine sucks, everything else is meh.
Got raw food
Very friendly and clean
Hours not as advertised.
sour milk are you kidding me ... do your job
Thanks for supporting parade goers
Good helpful price not too bad love the Chili cheese Nachos
Floors were sticky, food was good though. Should make it clearer for lineups. One entrance and one exit.
Love The Spicey Chicken!!
Always ok. They have lemonade again. Drive thru can take along time...
Always excellent service
Had a craving for a baconator Like the choice of having a baked potato .99 frostys
Always great service. People very friendly. Salads always fresh.
Its nice to see this restaurant cleaning tables and chairs as they get ready to open up to the public Friday July 16 2021 after a long covid shut down. I came in today for a .99cent chocolate frosty and even though I couldnt dine in today, the customer service was fantastic and the aroma was tempting to order everything on the menu. Ill be back.
Good food, with a drive through and quick service. Quality, really is the Wendys recipe.
Great people, good service
Very nice staff. Didn t know how to use soda machine and the staff showed us how to use it very professionally.
Great service and food!
Had so many pop choices! Hot fries filled properly. My burger had the right amount of condiments! Friendliest staff! Great place clean.
Its Wendys, quality fast food burgers, mediocre fries and yummy frosty
Love it when the small Frostys are on sale for 99¢ all summer. Nice to stop by for a quick cool treat.
Was fine
Open early at 10:30. Good customer service, its basically Wendys after that.
Great food great staff and clean and spacious
Fast and the food is delicious
Solid and speedy service.
Good service and more Organized at Queen Street location as opposed to Great Northern Rd.
Fast and good food! Always quality and prices are great!
The attendant at the window who gave us our food was very friendly and very good at her job. We hope she will have a long successful career at this Sault Ste Marie Wendys.
Good quick service
Food is good. The entertainment from the zombies is really nice!
Ordered classic chicken burger to expensive not worth that price
