Sandro's Family Restaurant in Sault Ste. Marie

Excellent service!

Great staff, food and service

Everything about this place was excellent. Very efficient, pleasant waiters. The service was quick and the food was delicious. If in in Sault Ste.Marie, check out! Vegetarian options: Bruschetta Pasta was wonderful.. I needed a big to go box to take the extra home.

My family had been coming to Sandro s since it opened. Food and service always makes you feel like you are part of the family, and everything is homemade - nothing has changed, which makes it even more special. Try out the buffets and their pizza/pasta - you won t be disappointed. Will always be back.

Went to this establishment this evening. We are staying the night nearby as we pass through. A Saturday buffet is offered, and both my wife and I decided to go that route. We both enjoyed everything we tried. The gentleman who served us was very polite and professional. Recommend.

Had a really nice philly cheesesteak. Family enjoyed the pasta. We will be back soon

Fantastic meals. Lasanga and meat balls was excellent and very filling.

Don t buy pasta from here just get it from the grand gardens what a rip off

I purchased the frozen cheese ravioli and disappointed in how little filling there was. Ive ordered from the menu before and there was more filling. Sauce was fantastic as usual. Pizza is excellent but the frozen ravioli is smething I will not get again.

Great food, large portions, attentive wait staff!! Great place!! Parking: Huge lot Food : 5/5 |

Great server, happy and very attentive. Excellent coffee. Had the fettuccine Alfredo which was good but could ve been better. A bit bland. Hubby had the fettuccine with meatballs and I requested a meatball to try since it was only $1.75 extra. Now THAT was good! Parking: Was busy but had spots at the back of the building

Sandros is always awesome! Its our go-to place for take-out, but also a great family eatery to bring our out of town friends to when we want to show them the meaning of Sault Ste. Marie.

We walked in and sat down quickly, no wait. Waiter was very attentive and conversational. We had the buffet and thr hot food was hot and the cold food was cold. Drinks were always full and the empty plates disappeared. Table, chairs & washroom clean. Good meal for people passing through! Thanks!

Perfectly executed spaghetti and meatballs. Debbie, the server, was delightful.

Excellent food and service!

Chicken Parma was awesome. Second time back here for dinner with the family

Still good but not a fan of the hot hamburger needs to be fresh burger not a frozen patty fries delish

Take out. Pizza. Always get one heading out to the lake when I drive up from Windsor/Detroit area. Grabbed some butter tarts this time. What a MISTAKE! They are soooooo good. Not overly sweet. I hear the pies are good. Oh boy. More swimming at the lake needed!! Old style pizza. Get one every time. Perfecto! Parking: Some out front. I leave those for others as I can walk and need the steps. Tons of parking around back. Wheelchair accessibility: Ground level. Park out front.

Five minutes away

We were traveling to Alberta and stopped at Sandros on Mothers Day. We managed to book the last table. The food was excellent! Considering the full house, the service was very good and cheerful. The crowd was in a festive mood. The price was reasonable I would stop there again.

Good food and service. We will return.

Always a good meal and friendly service.

Best pizza in town, hands down....

Always friendly service and good food!

First time..very good definitely return.

Went here on Sunday morning. Yes, it was Mothers Day at 9:38 am. The restaurant had 1 couple in it, and please be seated sign. The server stopped us and said we have nothing available. Mind you, every table was empty. We were 3 people, and they could not seat us for breakfast. Poor service: Not everyone is able to make a reservation, and you should keep a couple of tables open for walk-ins. The place was EMPTY. We were visiting from out of town, and this has left a bad impression.

One of the most authentic Italian restaurants left in the Sault. For my own experience, the food here is usually top notch delicious. That said, between the crowded restaurant and their dedicated take-out area, there are times when you can tell the kitchen staff is really overloaded and thats when food problems (overcooked, undercooked, dry, etc.) seem to happen. Parking: During busy hours, around dinnertime, youll likely have to park in the Tool Town parking lot next door because Sandros only has a very small front parking lot and a not-much-bigger rear parking lot, with vehicles constantly moving through the rear lot for take-out orders.

Staff is awesome!

Top Pizza in town honestly

Food was cold. Portions small. Definitely overpriced for what was received.

Excellent dinner and breakfast! We will come again.

Got take out pizza and it was incredible. Highly recommend!

The food and service was perfect but sat across from trouble makers.

Went out with friends for lunch today meals were excellent Butter tarts are scrumptious

Such a great breakfast buffet and not a bad price either

My husband and I were in for supper Tuesday night of this week. I was not happy with service ...all I wanted was a hot beef sandwich with the crust cut off. The waitress said the kitchen wouldnt do it because theyre to busy. Whatever happened to customer service?? Ive had this meal there before with the crust cut off no problem. How hard is it to cut the crust off the bread doesnt take anytime at all. Needless to say I didnt have my hot beef that I wanted I honestly wanted to leave but we ordered drinks but I do know I wont be back. Was shocked at customer service.

A great place to get a simple good meal. Family and locally owned, pizza is amazing, as well as other items on the menu!! A great place to get a great meal at a great price.

Great little restaurant. Great food. Good value. Awesome friendly staff.

Amazing as usual! Pizza yummmmmm

One of our favourite places in the Sault! The best Sault pizza at the best price. Service is outstanding!

Lovely place and very friendly people. The breakfast was delicious, and I loved it.

My favorite place to eat in Sault Ste. Marie. It has great food and sometimes a Buffet. My favorite food there is the hot turkey sandwich.

I ordered from here many times, and the last time i asked for an extra order of pasta sauce , but was sent two dipping sauces, we called to try and resolve this and were met with an awful and rude attitude, and a server who was unable or unwilling to resolve my issue. i ordered two orders of spaghetti with extra meatballs, and an extra order of sauce, and a Rueben with sweet potato fries which is supposed to some with chipotle dipping sauce. it did not. i dont think i will be ordering here again

Amazing pizza! Visited during holidays from South Ontario New Years Eve order picked up.. Friendly staff, great service.. Highly recommend!!

Prices were a bit steep, but the food was decent. I had the brushetta pasta but it was more just like a regular tomato sauce. I had added shrimp to my dish, and the shrimp was cooked to perfection. Expect two meals to cost around $75.00 without drinks.

Classic Sault Ste Marie spot. Great food overall. The menu is pretty consistent all around so I tend to try a different order every visit. This time we had the app platter to start and everything was hot and delicious as fried food should be! I also order the chicken Parm sandwich and the sauce was delicious, the chicken was crispy and cooked perfect and the bun was so soft. Great lunch. Soup was plain Jane but also delicious. Thanks for having us Sandros!

Mmmmm! I picked up Smothered Chicken and Penne pasta for dinner while travelling from out of town. Absolutely delicious. The value for the amount of food was phenomenal. Delicious salad with yummy house dressing, fresh bread could not have been better. It was crazy busy in the dining room and for take out; all during brutal snowstorm. It tells you it s good. Don t miss this place.

Great food and friendly service. Great pizza and wing combo and when you order your wings go crispy with sauce on the side.

The service was great. Food not so much. I had chicken noodle soup and it was more like water and salt with no chicken in it. Husbands hot chicken sandwhich was cold.

Poor communication and service on the take our side.

Amazing for large business orders, ready hot and always the way we like it!!!!!

Its been a couple of yrs since I went there. The first time I went was for breakfast a couple of wks ago. The buffet is a good price. My mother ended up changing a few things on the menu for one of the meals she orderded. I learned not to do that anymore. It ended doubling the price of the initial breakfast order. Then today I purchased a large chicken noodle soup. Ive purchased diff soup from many establishments in the Sault and more extravagant soups and at $13. This is the most expensive soup ever. So the odds are I wont be gracing Sandros anymore.

Very racist many people in my community have also experienced racism from this restaurant. Maybe yous need diversity training or indigenous diversity training.

Amazing service and some of the best food you can get in town

Sandros is a family restaurant and the staff is friendly and welcoming. The breakfast buffet was smaller than I remembered. And there breakfast selections are fewer.

Very quick, homemade meals. Large portions. Very friendly staff.

Food and service was excellent. I brought my wrestling team after weighins and the all you can eat buffet was just perfect and delicious. The dessert was great as well! The staff was welcoming and Debbie was so kind, she even called us taxis for our return to hotel. Thank you.

Amazing food and service. Nothing says Sault Ste Marie like Sandros. Visit every time I am back home.

Good Italian food. Better than most others. Good place to take family, something for everyone. Service is fairly quick. A favourite for take away pizza. Food : 4/5 |

Good clean place

Ive ordered many times for pick up, pizza is good, wings are always over cooked I find and the chefs salad was terrible. And the last few times I went there the blonde woman at the cash made me feel uncomfortable with weird looks and treated me different than the other older dudes that came in, there was an older man standing behind her that soent the whole time just staring at me too, never greeted me. I saw another review about racism, it definitely felt like that. Probably go somewhere else from now on.

Ordered a pizza and requested half with different topping than the other. Got the pizza only half cut. Whoever it was has a sense of humor but not the kind you want when you represent a business. Used to order here alot but now the 50 dollar pizza wing combo is now 85 for some reason. And pop used to come with it but now its sold separately. Just seems like a petty way to up the profit. Last order from me.

Best Reuben sandwich in town!

The food is amazing every time we go!

First time ordering, definitely not the last! Pizza and wings were perfect

They allowed us to come In and dine with it being 20 minutes before closing time. They service was great and so was the food

Great pizza

Usually get the Pizza and Wings from here. I also like the Burgers they have. Highly recommend for Supper time.

Food was really traditional Italian and staff was amazing specially Debbie helped us really quick with our food and drinks:)

Ordered a deluxe pizza on Wednesday. Probably the best pizza I ve had in a while. Got it well done. It was perfect. 10/10

Home cooked meals. Great food. Nice friendly staff. Clean environment. Would go again.

I only eat here once a year and thats for the Mothers Day Brunch Buffet. Food is hot and plentiful, your standard breakfast fare. Its replenished quick and you never have to wait because theyre out of an item. See you again this time next year. Parking: Parking lot is small, but its not a big deal because theyre adjacent to a business with plenty of parking.

Delightful buffet for mothers day.

Amber is a great server and always has a smile.

Food was good as was the service. The buffet was alright but needed a bit of help. There was only Jell-O for dessert so that made me feel a bit old.

Best breakfast in town by far. No hour long waitlist, clean facility, friendly staff, fresh food and fast service.

Excellent food and service. I had the liver and onions and my husband had the hot turkey sandwich. Both of us enjoyed our meals. Portions are good. I brought about half of my meal home and my husband brought a good portion of his fries home. I made a point of telling the waitress that my dinner was the best I had ever had. I order liver and onions while out because I do not get liver at home because I am the only one who eats it. The liver was very tender and flavourful, the mixed beans and baby carrots were in a delicious butter sauce and I think the mashed potatoes had cream cheese in them. We have ordered their pizza and wing combo to take out in the past. This was very good as well.

No complaints but then again, only been there once. Will deffinately try it again Parking: Lots of free parking Kid-friendliness: Our child was treated very well by everyone Wheelchair accessibility: Completely accessible from my point of view

This place was a very pleasant surprise. Stopped on our way through the Soo. Ron our waiter fantastic thank you

Just stopped for a quick lunch but it was good

Excellent food. Will be back again! The waiter was super nice!

My husband and I had Sandros food for our wedding. We specifically ordered 200 pieces of chicken, 10 pans of pasta with meatballs included, (my husband was told that multiple times that meatballs were included that is why we ordered 2 with no meat for our meat free or pork free guests) 2 no meat no dairy 10 pans roasted veggies 10 roasted potatoes. I was told at the restaurant that the pasta comes with the meatballs as well because I have some pork-free guests but I was told that the meatballs are a combination of veal, beef and pork and we wanted to see if the pork could be omitted but they said they couldnt do that. Obviously, if were both talking about taking pork out of meatballs that was previously spoken about that comes with the penne , obviously if were asking if the meatballs are gluten free and obviously if were asking that 2 pans are meat and dairy free (because the meatballs have dairy) they said they came with it. We tried to resolve it but but were told by the staff that they werent included on the bill because they didnt write penne with meatballs (even though they specifically told us multiple times that they came with it) theres no way to prove it. Very unsatisfied and would not recommend.

My daughter and I went to dinner there last night, and I couldn t believe how busy it was There I hardly never go out for dinners. But as soon as we walked in, they approached us and were very courteous. They got us a table right away which was surprising we had no wait. The waitress came to the table right away and got our drink order, then came back right away which was amazing as she was very busy. I ordered the chicken Parmesan, with fettuccine Alfredo with a side Caesar, and my daughter had chicken Parmesan with spaghetti with a side Caesar. We had our meals within 15 minutes, a very hot. This was the best chicken Parmesan I have had at a restaurant ever!! Very tender, and delicious flavour, the fettuccine was cooked perfectly. The Caesar salad was so delicious also. My daughter loved her dinner also. I will definitely be back for this, and can t say enough about the staff. Very professional and accommodating.

Great place for breakfast! Amazing food and excellent service.

A must go when I m in the Soo. Top quality Italian & Canadian food, so much better than the chains!

My husband and 2 children were there Saturday July 22 for breakfast buffet around 1030am. The food was awful. Eggs were dried out and cold. Bacon was very bland and tasteless. Waffles and French toast were rock hard. Spent over $90 for a breakfast that was not worth a quarter of that. Definitely not going back

Good spot for a good meal on the Trans Canada in Ste Marie. Server was friendly and service was quick. Would eat there again.

I really enjoyed the pizza that was delivered. The beer was cold too. Excellent food and great delivery. I would order from here again. .

Clean, friendly staff and good food

Great Food. Patron volume was a max capacity and well managed by staff. Prices reasonable. Recommended. My wife summarized it as a good find.

We just had a delicious breakfast with grilled fried potatoes and onions, the coffee was better than tims and we got refills. Ladies the washroom was clean lol. As we we re paying saw pie for dessert, they have a lady that makes them, sorry too early to have one. And my husband liked the antipasto mix in Spanish omelet and they let us buy some. Please try this place.

Kids Friendly clean restaurant, welcoming staff, tasty, fresh food and large portions is what you will find at this restaurant. We ordered Spaghetti, Shrimp Florentine, Risotto Jumbo shrimp, chicken parmigiana and Smothered Chicken.

Great food. A little noisy at lunch time.

Best restaurant of this town, especially their own delivery service is awesome, highly recommend for their delivery service

Decent little place with very nice staff. Better than expected. Kid-friendliness: Nice kids options. Buffet half price for little kids! Food : 4/5 |

Whoever just made our pizza deserves a raise! Large Thin Crust Double Cheese Pepp Dave H. 08/25/23

Always great food and fast service

Dont bother with the buffet. Not much there and not very Italian either. Chicken was dry but the perogies were good but arent they Polish food?

Food was great always go for the buffet

We chose this restaurant because of positive reviews of the service and food. The service was excellent, the food was not. We had spaghetti with meatballs (would rate it average at best) and fish and chips (poor quality frozen triangle-shaped fish). We found it very expensive for the food quality. We should have ordered the food that was positively reviewed!

The panzerotti is SO GOOD!

Really enjoyed the food. Prompt service and reasonable pricing.

Possibly one of the best deep fried Panzerottis I have ever consumed. its a crying shame I live so far from this restaurant.

The buffet and service was top notch.

OK food. Price is good

Very attentive There was a bit of a wait but we reassured that would be taking care of. Prices were very reasonable considering pasta was homemade. The food was delicious Parking: Definitely go back again when in the area.

Great family restaurant. Good food and reasonably priced. Food

Best pizza and meatballs in the soo and that s saying something

We were travelling through the Soo and decided to try Sandros. We made our decision based on previous reviews and the ease to get there. Our server (Ron) was very personable, polite and a very good representative of the restaurant. We enjoyed our meals, had pleasant conversation with him and had enough left of my wifes meal to take with us. I had the Liver & Onions and I can say that it was the best Ive enjoyed in many years. We will keep Sandros on our radar for future trips through the Soo.

Very nice place to eat. The buffet was wonderful

As always...perfection!

Ive been here twice so far for breakfast. Food is delicious. Kid-friendliness: Kids are allowed Food : 5/5 |

The young waitress with tattoos have a attitude problem, not willing to help and where is your smile? If you don t have a table for 5, then use your brain to ask customer for splitting the party into 2 tables, you just telling us wait time is over 45 minutes

The food here was delicious! We took part in their buffet and food options were great for the price, and everything tasted great! The staff here works like clockwork, tending to cuatomers needs, all hands on deck, refilling buffet items, cleaning tables, and making the dining experience comfortable and enjoyable. No one had to be told or asked to do anything, it seems like second nature for them to complete the task at hand, no complaints, no questions asked, which is so refreshing to see nowadays! We are from out of town, but will definitely come back here to dine when we come back. Thank you for everything!!

Great friendly service, fresh hot and tasty food, large portion, the risotto was fantastic

Excellent food and fast service

Love staff at the take out counter, the food is always great and not a long wait

Hands-down best pizza in town. There s not even competition anymore. I ve yet to have a bad meal from here no matter what we ordered. It s our go-to for the Sault. (Pic is a day-old piece of meat-lovers from the pizza i ordered yesterday and it s still so good it s ridiculous )

Had breakfast the buffet with the fam was good I enjoy thier food

Great pizza!

We usually order their pizza deal. Always fast delivery and in my humble opinion the best pizza in the city. We recently went for dinner and they exceeded our expectations. Great service and delicious meals :). Highly recommend.

It was our first time going to Sandros for breakfast. The beginning of our experience was decent. After being seated, we waited about 5 minutes to receive the menu. After getting our meal, our waitress never came back to our table. We were never asked if we wanted more coffee or how our food was. The food was pretty good but the service was absolutely terrible. After finishing our meals, we waited over 15 minutes for the bill. Our waitress passed our table but didnt come to check up on us or give us the bill. I had to walk up to the counter twice to a different waitress to ask for our bill. At first, she told me to return to my table and our waitress would come back. She never came. I went up again and she prompted us to go to the front counter instead. For the price and service we experienced, I would not recommend or return.

Dietary restrictions: Nice variety of gf options. Always delicious Food

Pizza was delicious, I ordered the deluxe large pizza. Price of it was 21$. I enjoyed it that night and leftovers for breakfast. The dough was light, tasty and toppings were plenty. Pleasant staff. Id recommend over corporate pizza places, anytime.

Great food Great service

Wonderful food and wonderful staff!

Always great food and service. Whenever in the Sault this is one of our go to restaurants. You won t be disappointed.

I love their food and the atmosphere was great. They never disappoint and recommend to anyone who loves home cooked food and their baking.

Great food as always. Fran makes you feel like family.

Really good food, excellent service, worth the money

Sandros delivers on the name. Its a family experience, even if you happen to be alone!!Fantastic for a dinner with the kids, with the buffet everyone can experience the flavour fusion they create. The menu offers a selection of home cooked meals, the Walleye, you probably want the Walleye.

The food and the service was fatastic - Debbie our server was great - great spot

Very Good food, decent pricing. Parking: Lots of parking

Compare to my local Italian restaurant, the Italian tour dish is less salty which gives other people some chance to adjust how much salt in the dish, but I will pbbly recommend the buffet instead, you only pay 2dollors more and u get much more to eat. The wings and pizza seems to be very popular, wait time for the pizza is 1hour due to take out, which turned me into wings tonight, avg taste for the wing, lots of people is the sign for the taste of this restaurant! Stuff is friendly, you can see they solve the issues from other table and people left with smiley face, maybe should try their morning buffet next time when I am around

Great pizza!

Always a good place to eat some homemade Italian food. Service is terrific. Place is clean and welcoming. Food is hot and tasty.

My husband and I by chance found this place on our way leaving the Soo. The Italian food was delicious and portions were big! Pasta was homemade. Service was great too, very friendly! Highly recommend!!

Great service, selection and quality. A bit crowded depending on where you sit. Recommend reserving ahead. Dietary restrictions: They sought to please regarding one of our group with a gluten free diet. Parking: Good. Big rigs (not trucks) can park in Tool Town lot beside. Wheelchair accessibility: Wheelchair entry from outside is good. Seating possible but suggest booking ahead.

A normal Italian family-style restaurant, the price is very reasonable for a tourist area , and the waiters are very friendly and polite.

I love it there everytime I go its amazing

The food was very good, and tasty, cooked perfectly. I had a omelette with cheese, bacon , and mushrooms. I also had a tea that wasnt to my liking and they kindly changed it to something that I wanted instead. The restaurant has very nice decor as well. I was in a group of 3. Vegetarian options: Food can be ordered to ones liking. Kid-friendliness: Kid friendly menu as well as colouring available.

Excellent service and great pizza and wings, Italian dishes and poutines :)

This might be the best pizza in town. That says a lot! Food : 5/5

Excellent Italian food in a city that has the best Italian restaurants

Sandros family restaurant has been an icon of Sault Ste Marie going back decades. Loved for their service their menus the wonderful people who keep it running and is probably one of the most popular restaurant in Sault Ste marie. I recommend them to anyone looking for a nice breakfast or lunch or pizza or anything else that they provide. I gave them five stars for everything food service atmosphere etc. It is located on trunk road. Long may they live.

Came in after a long day to get some dinner. I ordered the perogies which were actually so delicious! After like my second bite I saw a food fly or bug in my meal. The waiter gave me a new plate and ice cream no charge. The workers very nice, food is good just felt disappointed

Great Buffet. Nice staff, Cozy atmosphere, good casual dining.

Homemade and abundant dishes. Mega recommended