300 Second Line W, Sault Ste. Marie, ON P6C 2J5, Canada
Have eaten in, however, ordered online at 3 pm for delivery at 5 pm. Waited 40 minutes and called the restaurant, and I waited an additional 5 minutes to be told that it would be ready for delivery shortly. Waited an additional 15 minutes before a driver showed up with our order. The panzoratti was cold, and the doe was very rubbery. We live only 5 minutes from the restaurant. We were given no reason for the delay and offered no explanation for the cold food and no offer of discount or compensation. This was very disappointing.
Excellent food service and atmosphere had pizza and cheesecake for dessert
Good food, pretty good service. Not too busy when we went a little after 3pm. Excellent cheesecake.
First impression not great. I give 2 stars for ambience. We got there at around 9:25 and one blonde waitress in training didn't smile and looked unimpressed that we were there. I could tell she was training or very new because she was told by another waitress what to do. She took our drink order but seemed annoyed the whole time. I don't know why she seemed annoyed but I suspect she didn't like the time we came in. The place closes at 10:00 and if you don't want to serve customers past a certain time then just say so. Giving customers attitude for spending money in your restaurant and giving you tips is very ignorant. Luckily we had another waitress come over after who took our food order and she was much nicer and knows how to smile, a basic gesture that goes a long way with customers. The bratty attitude was annoying to begin with and then the pizza came and it was not great. The crust on the outside was very hard and dry, the toppings were undercooked and so was the dough on the inside. The Coke I ordered was flat. We also ordered the blueberry amaretto cheesecake which the desserts are supposed to be baked fresh daily by Karen and it was over $7.00 a slice which is a lot but we thought it may be good. It tasted stale and nothing like amaretto, more like salty cream cheese with some old blueberry topping. I wasn't impressed at all by the attitude of the young entitled waitress in training and the food so I won't be back. Too bad because the restaurant itself looks cozy and has potential but the food needs to be upgraded a lot and the servers should all be welcoming to paying customers.
Stopped by on a whim on a road trip and very glad we did! The meatballs, gnocchi and lasagna were delicious. Kind staff throughout.
Absolutely amazing! I can see why my friends in the Soo choose Aurora’s for special occasions. I had Italian wedding soup, salad and angel hair pasta with rose sauce. The soup was delicious; the dressing on the salad was smooth - not super vinegary and the pasta dish was so tasty I could not stop! I bought soup and salad dressing to go. For 3 of us (1 beer, 2 appetizers and 3 meals) the bill was $101 - this is great as we pay this for 2 people in a dive pub in Ottawa. Last thing I’ll say is that I overate and I’m not suffering like I usually do. You can tell the food is quality! Can’t wait to try the slices of cake and pie we bought to go.
I had the gnocchi and it was delicious, the meatball I added was great as well. I also really enjoyed the starting salad!
I always look forward to coming here whenever I’m in the Sault to eat the oven baked tortellini smothered in cheese. So good! Was happy to have the same lovely and delightful server, Monique, who also served us one year ago. Thank you for your friendly and warm attitude!
Amazing pizza but ordered at 5pm for delivery and at 6:30 it hadnt left the store yet...terrible delivery service
Good flavours. Good service. Nice atmosphere.
Love Auroras. Usually get the panzarotti but tried their special this evening. There wasn t a wait to be seated and spots were available- I don t imagine the storm helped that and it was a Tuesday night. Service staff was a bit standoffish but still professional. Restaurant is small, but clean and well decorated. Huge menu available. One of the Sault staple Italian restaurants. You can also do take out from the hillside location which is great. Parking was decent tonight as it wasn t busy however when it is busy it can be challenging and need to park in another adjacent lot. Preferred to make reservations it just sucks they don t use open table or the google app for it- so you have to call to do so. Then also have a take out section attached too. Reliable consistency in their food. Prices have gone up for inflation but the food is still delicious and it was worth the visit.
my absolute favourite restaurant. always spot on and delicious with so much to choose from. the servers are exceptional as well. thankyou auroras!
The greeter was good and the food was good.
This is being written as I sit here waiting for my online order to be delivered. It has been 2 hours.
Oven baked tortellini is pretty good.
Take out. Cheesecake is yummy
Amazing food, service and atmosphere. Luv this place.
A staple in the Soo - great pizza and pasta every single time, and always fresh and homemade. If you know, you know.
Great food great service nice place for family
A long time restaurant that has always been consistent in quality , portion size, and service. Looking forward to going back for more.
Excellent food and service. Went to lunch with my mom for my birthday! Mom had a sandwich and I went with a panziroti.
Great food and service.
Great food and service.
Exceptional service tonight! Food was great !! Nothing tops the coconut cream pie!
Love the panzos there, specially coupled with pasta sauce
Good food waitress was awsome a little loud probably cuz its small .and pricey ...
Expensive, but heading for 5 or 6 make reservations before hand felt rushed, another time, take out was 45 min as told on phone, med chicken parm pizza waited a another 30min on top of that, when busy show up 30min later. Just a heads up. Parking: Small parking lot
Excellent service. The food (pizza) was amazing, I havent lived in the Soo for 30 years, but I can always count on having a great pizza at Auroras ! Keep up the great work
Very good food, we came late at 9 and they still gave us a good service and the food was Delicious The lady was very nice even if she had a long day. She only forgot to bring us water but we didnt ask since we were having a few drinks. BTW the Martinis menu is a MUST TRY if you like we tried the Expresso and the Creamsicle, both Amazing
Love the pizza especially the next day in the air fryer or on the bbq
Service was amazing and food was fantastic! Gets 10 out of 10!
Working out of town, I hadn t had Auroras in years. Still as good as I remember it, and still one of the best pizzas in town.
The texture and taste of the pizza dough here is some of the best in town. Sweet and not overly heavy.
Great service and food as always!
Great food, Love the new decor. One suggestion... If youre going to put that much money on upgrades, maybe real linen napkins instead of paper. Otherwise... perfect.
A very nice place to dine! Very modern, tasteful atmosphere. The food was top notch and well presented. I would highly recommend dining here
Best Pizza in Sault Ste Marie ON, in my opinion!!
Ordered panzos for 6pm for takeout. Didnt receive them until 6:40pm. More dough then toppings. Very disappointed.
Went to pick-up my take out order. Wanted to add butter tarts at the counter. Was told there were no butter tarts, when there was clearly a plate in the display case with butter tarts. Was then informed by the young cashier with red highlights in her hair that those butter tarts were for the dining room only. I was surprised. Asked again if I could buy two butter-tarts but was told those single butter tarts were dining room only. I then asked if I could have ordered singles for takeout, and was told I could, but those ones were dining room only. What is this? If I had time, I would have went in on the restaurant side, ordered two butter tarts, then had them packaged to go. I probably would have waved them at the cashier as well. I guess dining room money is worth more. Absurd. This place has been decent up until this point.
This place is awesome
Delicious! Server was amazing, food was delicious and huge portions. Kids loved it, said it was the best food. We all rated it 10/10.
I ordered a pizza from here , the first time it was fine , the 3rd time i specificaly asked for well done , it might has well habe been raw , i threw it out , never again.
Love going there at lunch for a fresh hot slice of pizza.
Pizza wings always the bomb
Mmm....super glad we had a friend recommend Auroras. Its definitely worth getting lost in Sault Ste Marie!!
Brings back alot of memories from nonnas cooking
A little slow on getting our food but it was very good. Kid-friendliness: Good selection of kids items. Food : 5/5 |
Best pizza ever, cajun chicken pizza is life changing!!
Good pizza
Honestly the hype was a massive let down. 100$ for 2 pizza and wings? Over breaded soggy wings, that they didnt give to the driver that I had to wait even longer for (originally a hour and a half wait turns into almost 2 hours.) Instead of adding bacon to the pepperoni and sausage pizza that is on the menu i was charged for each topping individually. Also shouldnt be charged such a high amount for delivery when near by. Should be based on how far away you are. Thought that the girl that took the order was trying to have one hang up and I honestly wish I did. The amount of times I had to repeat the pizza and wings order was to many. At least 4 times for each item. Really wish I could have my money back as my family hasnt enjoyed the food it was not the greatest and sure as hell not worth 100$. Also the delivery driver made it known to me that they were messing up orders alot and forgetting items. Wish i sent him back with the pizza. Would not recommend.
The pizza I ordered tasted a little off but was still really delicious, my only reason for 4 stars is how long my pizza took.
Was disappointed in the meatball sandwich. It was mashed up meatball on bread and very dry. Was expecting meatballs on a sub with lots of sauce.
Great service and food.
Always consistent great food and service
Closes early without notice
Excellent place - soo food staple. Highly recommend.
Always a great place to grab lunch.
I have NEVER EVER been disappointed with any thing Ive ordered here at Auroras. The food is quality, the service is above and beyond and the quantity is fulfilling. Trust me, a true Italian eatery in Sault Ste. Marie, cant be beat.
Very disappointing, and mediocre pizza. Cheap toppings for the price.
I had a great date with my wife. This place is beautiful inside and the food is amazing.
Everything fresh and delicious.
When their pizza is good, youll have zero regrets if youre a crust person. While weve had a few pizza that fell below expectation, it hasnt stopped us from going back. Its my personal favourite pizza spot in the Sault.
Large serving and excellent quality of food, we order pizza and pasta..
Great food!!
They are so friendly and kind.
Love the food and ambience
We were missing the dipping sauces to both of our appetizers and our order was 15 minutes late.
I went to pick up an online order. They were friendly as usual. Parking: The parking is crowded and sometimes hard to get out of because its on Second Line West Recommended dishes Parking space Somewhat difficult to find parking
Ordered the Gnocchi with two meatballs. Asked if the included bread could be upgraded to garlic bread and was informed that it was not possible to upgrade but I could order a extra garlic bread which I declined. When my Gnocchi arrived without meatballs or bread I asked for them and felt that I was complaining. When I was finished I asked for the rest as takeout. The sealed takeout bag that I received did not include the 2 of 3 prices of bread that I did not eat......so maybe you will get to enjoy it tomorrow! Will not return to this establishment. I hate leaving bad comments but felt the necessity.
Best pizza
Excellent Service and Food!
It is a local diner. They are open from 7am - 1030pm, except on Friday and weekend when they are open at 6am
Really good experience.great pizza
Excellent all around!
Staff were extremely nice, food was outstanding and the owner was an awesome host. 10 out of 10. Will definatly go back.
They were short staffed, so the service was terrible, no refills on drinks, didnt check in once. Dough was spongey and wierd and the alfredo sauce was like glue. I highly do not recommend auroras. Dominos has better crust
Great food, friendly staff, amazing service.
Their portions are sooo much bigger than I remember. Super yummy.
The server was always on point making sure we were enjoying the food and service. The food was amazing definitely recommend.
Food was terrible, tasteless good amount but not flavourful, waitress was lovely, spicy Italian sausage was NOT spicy and had no taste. Disappointing!
Ordered a pizza for pickup. Was quoted 45 minutes for it to be ready. When we got there, they had lost our order and nothing was ready. They offered to start making our order right away and deliver it to us, but it was going to take an hour. No idea why it takes an hour and 45 minutes just to make one pizza. I dont even know why it takes 45 minutes to make a pizza, most places can do it in 20. Decided to just cancel the order instead, but there wasnt a manager available to process the debit refund, so they had to just open the till and give me the refund in cash.
Solid food and service...tables could use sanding and painting...but things aint the best in the economy...so it is all good.
Poor service
Great
We waited more than 1 hour and no one told us when it was our turn...
Good food service was a little slow this time
Was just at your restaurant for dinner We were told that there was a reservation in a hour for an empty table so unfortunately no there was no room for us! Wow!!!! Food : 1/5
Great food, my favorite pizza in the Soo, you can even buy frozen pizza to take home.. Wheelchair accessibility: Not wheelchair accessible
Terrible service, 2 hours for a pizza that was cold and stuck to the box (this isn t the first time), panzeratti that was burnt, ceazer salad was terrible . Romaine with croutons and very little dressing really that can be messed up? And guess what no manager on site to speak too! Clearly they don t plan to stay in business!!!
Great pizza but hate their website. No prices makes it difficult to decide what to choose. If we re craving something other than pizza, I often choose a different place. Prices vary so much they expect you to have your choice ready in order to help you over the phone but I like to have that information first. I m not about to make up my mind just to decide it s not worth what they re asking.
I loved the chicken parm! The staff was great and we really loved the feel of the restaurant.
Although I didnt go into the restaurant, I was happy to be able to use their banquet hall for a dinner. The only charge was for the food they made which included plates, cutlery and napkins. We were allowed to bring in fruit/vegetable trays, potato chips, candy and decorations. Victor is a great host and very friendly.
Great service, fantastic pizza, will definitely return. Keep up the good work.
Best Pizza
The pizza is good. The staff were accommodating. The must try is the mocha kiss and mudslide. highly recommended.
A must-stop location for dinner in, or pizza out. Their food has been consistent for decades, and theyre always happy to serve up your favorites
Had our staff party here. Food was fantastic and staff were very accomodating. Made our Christmas party one to remember. Thank you!!
Great selection
Ordered at 4:30. Still waiting at 7:00. Called twice and staff was apologetic but still no food.
Fast service, excellent food and great prices.
One of the best pies in town. Do you like a saucer joint? Hit these guys up, plus, they have a whole Italian menu and elegant cozy dining room
Tasty meals.
I enjoy the different food options provided by Auroras. When Im at work and get an off-site lunch I will stop by this location to get some pizza by the slice.
Butter tarts
Love their pizza!
This was my faaaaavorite pie pad growing up!!! Moved back to The Soo had it 3 times now and this will be my last :( Look at the pics this was double cheese ughggg someone please explain to me how its double cheese whats regular cheese then ??? Aaaand what in the name of starving refugee chickens are these wings??? Teeny tiny wings smooshy batter barely sauced let down .... 1 large 3 topping pie 20 baby wings for 50.... Your game is weak step up or retire please youve broken my heart.... Your pepperoni is on point buuut so is Mrs bs, Pisa pizza, Nova grillhouse, perfecto jus to name a few Im editing my review a bit after having g worst food I the Soo from Icebreakers... But still Aroras please Im not sure what to say you just lost what it was that you had
I fuxkin love this Za
Great food for a reasonable price.
The service is friendly. The food is good, and the prices are within everyone else. The new design gives the place an upscale feel, but it is simple enough that you dont feel like you need to dress up to eat there.
Delicious food and great customer service!
Great Pizza!
Awesome pizza .. our favorite is the thin crust ..and always have the best desserts
Got pizza and wings. They were pretty gosh darn good.
Love the food and service. But your getting 3 stars because you treat tomato sauce like its and endangered species on your pizza. If I got a ounce of sauce on an entire large pizza Id be surprised. Add more sauce to your pizzas (this is a common complaint from everyone that I talk to about your pizza) and I will adjust the review to match the 5 stars you deserve.
Food is always great and the price is reasonable too. Great portions and excellent servers. Some of the Sops best original restaurants that any visitor should experience... IF... You can get a table. Book ahead people!
The pizza was outstanding
We had an awesome family dining experience at Auroras. The food was amazing, as were the portions and price. The staff are always friendly, cheerful and add to the already great family atmosphere. Auroras is a definite must go for us, whenever we are visiting the Sault and I highly recommend dining here!
Tyler and his team do amazing work here Food is great and nice atmosphere One of my favourite places in ssm
Great pizza very tasty as always
Great dinner!! Lovely atmosphere!! Will definitely be going back!!
My favorite pizza when traveling to Sault Ste Marie. Always on time and always fresh ingredients.
Awesome as usual
I had the chicken park and I meant to save some for dinner but couldn t stop eating! Also homemade desserts
There are vegetarian Italian food options available here. Helpful staff but a busy place. Vegetarian options: There are vegetarian Italian food options available here. Nice staff and a busy place.
What a wonderful experience. Waitress great. Kind and helpful. I had Bruchetta Linguini amazing. The best I have ever had. My friend had Gnocchi with meat Balls. He loved it. Atmosphere delightful. All around a good experience.
Excellent service, great food, and super host. Thanks Vince for welcoming and sharing with our anniversary.
Our server Tracy was AMAZING! EXCELLENT food as well. Food
We went to Aurora West tonight for our anniversary dinner. We had 3 servers. Drink order... wine...dinner...they worked as a team. Service great. Food great. It was a wonderful experience
Food
Great meal for couples and families
Best pizza in town!
The Panzerottis were
The best Cajun pizza!
The food was amazing but being lied to about my pizza not being ready and making me wait another 15 mins well it was sitting in the warmer and being rude and whispering comments about me everytime I walked in was unprofessional Parking: Need more parking
Ordered catering from this restaurant for a large family gathering paid 500 bucks and I have to say that I was deeply disappointed by the food especially the roast potatoes that I had to serve to my company. They were awful. Looked terrible and tasted worse. They were burnt dried out and greasy. Too bad I was told that the food would be awesome because he- meaning the cook was Italian and makes great meals. If I could give a zero star I would. Don t get catering from Auroras. I guess you get what you pay for. Should have done it myself.
Gnocchi was very good and nice soft meatballs ery tastey as well The chicken cutlet was breaded with mashed potatoes and green beans perhaps not the Best,serve with a Pasta have a option for potatoes and a vegetable. Wedding soup was very good Food : 3/5
I ate the original aurora pizza before your big restaurant...my delivery pizza tonight would be an embarrassment to the old school chefs. I havent been to the Sault in over 20 years and I was so excited to have an aurora pizza...im so sad...
The food is great and same with the service
Love this place. The quality of their food specially pizza and it s base is awesome.
Good food but pretty expensive for the portions
Great pizza and potato skins.
I expected better from a place like this. A customer of yours verbally abused another customer in line and none of your employees stepped up to stand up for this small young woman being abused by an older man dressed in camo and rubber boots, he told her too choke and die on her way out because she needed a few extra minutes with the debit machine. Prior to this he called her a low class woman . Thanks for the experience Sault Ste. Marie!
The food was delicious, hot and plenty.
Always a great meal and pleasant staff so a pleasant experience
Best Pizza in town in my opinion, bar none. I love Italian food, and they satisfy my cravings for it every time.
Great pizza
Amazing pizza by the slice really good and worth it very big piece
Delish
Unhappy with my take out.
Good food, especially the pizza mm
Nice restaurant dynamite pissa and pasta
Didnt let us know about there specials we heard her asking the table by us if they would like specials and told them what they were
Excellent customer service! Excellent food!