Ricardo's Big Slice Pizza in Sault Ste. Marie

293 Bay St, Sault Ste. Marie, ON P6A 1X3, Canada

★★★☆☆
(70 reviews)
Categories: Pizza restaurant Cafe Coffee store Espresso bar Food court Italian grocery store Italian restaurant Pizza takeaway

About

Serving Sault Ste. Marie since 1981, Ricardo’s Big Slice Pizza is well known for their huge selection of pizza slices and Italian cuisine!

Website
ricardosbigslicepizza.com
Address
293 Bay St, Sault Ste. Marie, ON P6A 1X3, Canada
Plus Code
GM66+X9 Sault Ste. Marie, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–8 PM
Tuesday
11 AM–8 PM
Wednesday
11 AM–8 PM
Thursday
11 AM–8 PM
Friday
11 AM–8 PM
Saturday
11 AM–6 PM
Sunday
12–5 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Vegetarian options
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids

Photos

Reviews

3.4
★★★☆☆
70 reviews

Most Mentioned

panzerottis (6) mall (6) prices (6) business (5) food court (4) pepperoni (4) mushroom (2)
5 stars
26
4 stars
14
3 stars
6
2 stars
7
1 stars
17
★★
December 6, 2024

The customer service seems to be there, but the food is not that great for the extremely high price point, the pizza isn't that fresh, I have received cold slices before, the panzos seem to be overly greasy, and the deep fried raviolios seem like they have less fillings. I remember Ricardo's used to be really good and I feel like they lost quality and raised the prices too high. Almost $8 for a slice of pizza is crazy. Move over and let another restaurant take over, the Sault needs better restaurants in the food court and Ricardo's has past their prime.

★★
August 29, 2024

I recently grabbed a bite at a pizza place in the mall, and it was a bit of a mixed experience. When I walked up, all the pizzas were sitting in a warming window, and they looked like they had been there for a while. Despite the less-than-fresh appearance, the pizza actually tasted pretty good. I can only imagine how much better it would be if it was fresh out of the oven. The first time I ordered, the worker didn’t bother to warm up my slice, which is usually standard for this type of place. It seemed like he just didn’t care. However, I was still hungry, so I went back for another slice. This time, a different worker—a woman—helped me, and she took the time to warm it up. It made a big difference, and the slice was much better. Overall, this pizza place could be hit or miss, depending on how much effort the staff puts in. When they take the time, the pizza can be pretty good, but if they don’t, you might be left disappointed.

June 28, 2024

Great if u like RAW dough inside ur panzerotti. This place is sadly not what it used to be. Prices are up and the quality is very very poor. I called and he didn't even care that this is what he was serving out to people.

November 25, 2023

Pizza quality is going down and down. Got a large pepperoni for a work lunch. Had zero flavour, even the pepperoni and cheese had no flavour and no salt. Crust also. And after eating, all 3 of us eating had some stomach troubles! $30 is too expensive for a flavourless pizza!

August 18, 2023

Worst panzarottis ever. Under cooked and doughy. No cornmeal coating on it. I always had a excellent panzarottis from there till August 16 2023. I ordered two, one deluxe and one cheese pep mushrooms. So disappointed.

★★★★★
June 10, 2023

One of the few remaining places we are able to enjoy when we visit the Soo. The panzerottis are still the best to be had. We always order several to go so we can take back to S. Ontario. Spend $10 and get a great treat.

★★
May 21, 2022

Not what it used to be. Loved having a slice or panzo with my parents when I was a kid. Over the years portions got smaller while prices went up like crazy. Took my kid today, she enjoyed her pizza, but my panzo was raw and doughy inside.

★★★★
December 24, 2017

Great pizza, panzerotti and gelato. This place is a Sault Ste. Marie staple. I was somewhat concerned when the founder sold the business as he put his sweat and blood into the quality of the product... which showed with its amazing taste! It tastes like the new owner may have fiddled with the pepperoni and cheese... Not as good but still very tasty.

★★★★★
January 23, 2024

Great fresh pizza at the mall!

★★★
Local Guide
December 23, 2023

Grewt if you want pizza or ice cream.. They dont seem to have any of the other ffood listed on the menu.

December 23, 2023

I did get a response from someone they said they make everything fresh and I should order ahead of time . The point is I was there and ordered I was told 7-8 minutes, which I was absolutely fine with the male cook refused to make them, saying they were sold out I was right there and saw/heard everything . I understand supply and demand but this was a flat out no..,, when I asked why there were now panzo when I was refused my order the response was well he didn t know when he d get to them!!! This was 15-20 minutes after I enquired. I just wanted to let the owner of this business know. I as refused when I placed an order Just went to Ricardo s for lunch I ordered 2 panzo and the cooks in the back said were sold out we don t have any. We ordered pizza instead only to walk by their display case 20 minutes later and there sits close to a dozen of them. I did ask why they would tell us they were sold out when clearly they weren t. I was told they didn t know when they d be done. Terrible customer service It definitely has gone down hill. The only thing My son who was home from college wanted was Ricardo s panzo

December 23, 2023

Stopped in and Ordered a pepperoni and mushroom panzo on the way home from work, get home to find out it s green pepper and mushroom and the dough in the middle is still raw.

Local Guide
December 23, 2023

Good pizza but have lost my business. Its expensive as it is and they just jacked everything by 15%.

★★★
Local Guide
December 23, 2023

Pizza tastes good. Very overpriced. The service was not good at all, they have the pizza on display, yet I was waiting like 20 mins for a slice becuase the cashier just left the front and didnt come back

★★
Local Guide
December 23, 2023

I used to like this place very much when I first visited SSM 10 years ago. Tried both ice cream and pizza today. Not impressed with them. The pistachios ice cream tasted like artificial flavoring. The pepperoni pizza only had 3 pieces of pepperoni on it.

★★★★★
Local Guide
December 23, 2023

Best food in town

★★★★★
December 23, 2023

Good pizza

★★★★
Local Guide
December 23, 2023

Great pizza at affordable prices , just sad the location is in the mall

December 23, 2023

called an order in to be picked up at 4:45pm, pizza was sitting there since 30 after 4 and was ice cold when I got it.

December 23, 2022

Got food poisoning....terrible food

December 23, 2022

Not what it used to be for sure, we decided to give it a try and both of our panzerottis werent fully cooked. Definitely disappointing.

★★★
Local Guide
December 23, 2022

Expensive and not to good

★★
December 23, 2022

The old lady that has been working there forever is getting worse! so rude when i simply asked her for a fork. Def makes me not wanna go back

★★★
December 23, 2021

Overly expensive- but pretty good. Better than most of the chains in the Soo for sure. When the Station Mall was still a place I hung out I would always find myself drawn to Ricardos over everything else in the food court. Their dipping sauces are amazing, maybe the best in the Soo. The pizza is great, the big slices always being a top quality and cooked to perfection. The line always moved very quickly with very little dawdling. Of course now I get to say what I dont like to justify only giving three stars. Its expensive, even when youre ordering slices at a time its pretty crazy how quickly it burns a hole in your pocket if youre paying for a group. Their drinks are a joke, theyre expensive and you get less of it then in other places right next to them. From my experience the service was rude, extremely so. God forbid you stick around for a few seconds and think about what youre ordering. I cant comment on the quality of the pizza as is delivered, as unfortunately I dont think I ordered it before- but if I can Ill update this review with the experience of just using the app and reevaluate the place.

★★★★★
Local Guide
December 23, 2021

Wow! Pizza and wings...great lunch, reasonable pricing! Hit the spot! Yum, yum, yum!

★★★★★
Local Guide
December 23, 2021

Great pizza

★★
Local Guide
December 23, 2021

Cant wait till the seats open in food court

December 23, 2021

Terrible service

★★★★★
Local Guide
December 23, 2020

Moved away from the soo more the 25 years ago but cant come for a visit without stopping for a panzarotti from Ricardos. There is no other like it, absolutely fantastic!

December 23, 2020

Terrible customer service and food

★★★★★
Local Guide
December 23, 2020

Love there pizza and there amazing panzos. Staff are always very happy and friendlyq

Local Guide
December 23, 2020

I have eaten this pizza at the mall downtown and it was pretty good. I then ordered a full pizza off skip the dishes and the bottom was overcooked with the top undercooked and still doughy. I threw most of it out. Barely edible!!!!!

★★★★
Local Guide
December 23, 2019

My kid loves your three cheese pizza

★★
Local Guide
December 23, 2019

Overpriced. Panzorattis are overcooked.

★★★★★
December 23, 2019

Staff very friendly, pizza was awesome

★★★★★
Local Guide
December 23, 2019

Wonderful gelato, delicious every time

★★★★
Local Guide
December 23, 2019

Pizza is good and so is the service

★★★★★
December 23, 2019

Veggie pizza is the best here

Local Guide
December 23, 2019

Owner ruined it just knowing its his makes me refuse to shop there as well as any of his other businesses. Any owner who treats his staff the way he does does NOT deserve my business nor anyone elses.

December 23, 2019

The staff and customer service is terrible. They never pay attention to your order, and they ve messed my orders up numerous times it s unacceptable, and I will no longer be giving this restaurant any more service. Some of the staff is also very un-friendly and disrespectful, especially one older woman who often works.

★★★
December 23, 2019

The foods good but the staff is very rude to customers. Ive had multiple occasions where the lady working is snippy and it seems like she doesnt want customers.

★★★★★
Local Guide
December 23, 2019

The best place to get a panzorotti!!

★★★★★
Local Guide
December 23, 2018

If your looking for a delicious good sized slice of pizza Ricardo s is the place to go. Long time business has been serving the mall food court for over 20 years. Also has frozen gelato as well as a small selection of quick fast delicious Italian food. Do yourself a favour grab a slice of the meat lovers, it is phenomenal.

★★★★
Local Guide
December 23, 2018

Great pizza, fast service.

★★★★
December 23, 2017

It was quick & curtious service. The pizza was good.

★★★★★
Local Guide
December 23, 2013

Their pizza is delicious! Especially the thin crust! Highly recommended!