Ricardo's Big Slice Pizza in Sault Ste. Marie
293 Bay St, Sault Ste. Marie, ON P6A 1X3, Canada
About
Serving Sault Ste. Marie since 1981, Ricardo’s Big Slice Pizza is well known for their huge selection of pizza slices and Italian cuisine!
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The customer service seems to be there, but the food is not that great for the extremely high price point, the pizza isn't that fresh, I have received cold slices before, the panzos seem to be overly greasy, and the deep fried raviolios seem like they have less fillings. I remember Ricardo's used to be really good and I feel like they lost quality and raised the prices too high. Almost $8 for a slice of pizza is crazy. Move over and let another restaurant take over, the Sault needs better restaurants in the food court and Ricardo's has past their prime.
I recently grabbed a bite at a pizza place in the mall, and it was a bit of a mixed experience. When I walked up, all the pizzas were sitting in a warming window, and they looked like they had been there for a while. Despite the less-than-fresh appearance, the pizza actually tasted pretty good. I can only imagine how much better it would be if it was fresh out of the oven. The first time I ordered, the worker didn’t bother to warm up my slice, which is usually standard for this type of place. It seemed like he just didn’t care. However, I was still hungry, so I went back for another slice. This time, a different worker—a woman—helped me, and she took the time to warm it up. It made a big difference, and the slice was much better. Overall, this pizza place could be hit or miss, depending on how much effort the staff puts in. When they take the time, the pizza can be pretty good, but if they don’t, you might be left disappointed.
Great if u like RAW dough inside ur panzerotti. This place is sadly not what it used to be. Prices are up and the quality is very very poor. I called and he didn't even care that this is what he was serving out to people.
Pizza quality is going down and down. Got a large pepperoni for a work lunch. Had zero flavour, even the pepperoni and cheese had no flavour and no salt. Crust also. And after eating, all 3 of us eating had some stomach troubles! $30 is too expensive for a flavourless pizza!
Worst panzarottis ever. Under cooked and doughy. No cornmeal coating on it. I always had a excellent panzarottis from there till August 16 2023. I ordered two, one deluxe and one cheese pep mushrooms. So disappointed.
One of the few remaining places we are able to enjoy when we visit the Soo. The panzerottis are still the best to be had. We always order several to go so we can take back to S. Ontario. Spend $10 and get a great treat.
Not what it used to be. Loved having a slice or panzo with my parents when I was a kid. Over the years portions got smaller while prices went up like crazy. Took my kid today, she enjoyed her pizza, but my panzo was raw and doughy inside.
Great pizza, panzerotti and gelato. This place is a Sault Ste. Marie staple. I was somewhat concerned when the founder sold the business as he put his sweat and blood into the quality of the product... which showed with its amazing taste! It tastes like the new owner may have fiddled with the pepperoni and cheese... Not as good but still very tasty.
Great fresh pizza at the mall!
Grewt if you want pizza or ice cream.. They dont seem to have any of the other ffood listed on the menu.
I did get a response from someone they said they make everything fresh and I should order ahead of time . The point is I was there and ordered I was told 7-8 minutes, which I was absolutely fine with the male cook refused to make them, saying they were sold out I was right there and saw/heard everything . I understand supply and demand but this was a flat out no..,, when I asked why there were now panzo when I was refused my order the response was well he didn t know when he d get to them!!! This was 15-20 minutes after I enquired. I just wanted to let the owner of this business know. I as refused when I placed an order Just went to Ricardo s for lunch I ordered 2 panzo and the cooks in the back said were sold out we don t have any. We ordered pizza instead only to walk by their display case 20 minutes later and there sits close to a dozen of them. I did ask why they would tell us they were sold out when clearly they weren t. I was told they didn t know when they d be done. Terrible customer service It definitely has gone down hill. The only thing My son who was home from college wanted was Ricardo s panzo
Stopped in and Ordered a pepperoni and mushroom panzo on the way home from work, get home to find out it s green pepper and mushroom and the dough in the middle is still raw.
Good pizza but have lost my business. Its expensive as it is and they just jacked everything by 15%.
Pizza tastes good. Very overpriced. The service was not good at all, they have the pizza on display, yet I was waiting like 20 mins for a slice becuase the cashier just left the front and didnt come back
I used to like this place very much when I first visited SSM 10 years ago. Tried both ice cream and pizza today. Not impressed with them. The pistachios ice cream tasted like artificial flavoring. The pepperoni pizza only had 3 pieces of pepperoni on it.
Best food in town
Good pizza
Great pizza at affordable prices , just sad the location is in the mall
called an order in to be picked up at 4:45pm, pizza was sitting there since 30 after 4 and was ice cold when I got it.
Got food poisoning....terrible food
Not what it used to be for sure, we decided to give it a try and both of our panzerottis werent fully cooked. Definitely disappointing.
Expensive and not to good
The old lady that has been working there forever is getting worse! so rude when i simply asked her for a fork. Def makes me not wanna go back
Overly expensive- but pretty good. Better than most of the chains in the Soo for sure. When the Station Mall was still a place I hung out I would always find myself drawn to Ricardos over everything else in the food court. Their dipping sauces are amazing, maybe the best in the Soo. The pizza is great, the big slices always being a top quality and cooked to perfection. The line always moved very quickly with very little dawdling. Of course now I get to say what I dont like to justify only giving three stars. Its expensive, even when youre ordering slices at a time its pretty crazy how quickly it burns a hole in your pocket if youre paying for a group. Their drinks are a joke, theyre expensive and you get less of it then in other places right next to them. From my experience the service was rude, extremely so. God forbid you stick around for a few seconds and think about what youre ordering. I cant comment on the quality of the pizza as is delivered, as unfortunately I dont think I ordered it before- but if I can Ill update this review with the experience of just using the app and reevaluate the place.
Wow! Pizza and wings...great lunch, reasonable pricing! Hit the spot! Yum, yum, yum!
Great pizza
Cant wait till the seats open in food court
Terrible service
Moved away from the soo more the 25 years ago but cant come for a visit without stopping for a panzarotti from Ricardos. There is no other like it, absolutely fantastic!
Terrible customer service and food
Love there pizza and there amazing panzos. Staff are always very happy and friendlyq
I have eaten this pizza at the mall downtown and it was pretty good. I then ordered a full pizza off skip the dishes and the bottom was overcooked with the top undercooked and still doughy. I threw most of it out. Barely edible!!!!!
My kid loves your three cheese pizza
Overpriced. Panzorattis are overcooked.
Staff very friendly, pizza was awesome
Wonderful gelato, delicious every time
Pizza is good and so is the service
Veggie pizza is the best here
Owner ruined it just knowing its his makes me refuse to shop there as well as any of his other businesses. Any owner who treats his staff the way he does does NOT deserve my business nor anyone elses.
The staff and customer service is terrible. They never pay attention to your order, and they ve messed my orders up numerous times it s unacceptable, and I will no longer be giving this restaurant any more service. Some of the staff is also very un-friendly and disrespectful, especially one older woman who often works.
The foods good but the staff is very rude to customers. Ive had multiple occasions where the lady working is snippy and it seems like she doesnt want customers.
The best place to get a panzorotti!!
If your looking for a delicious good sized slice of pizza Ricardo s is the place to go. Long time business has been serving the mall food court for over 20 years. Also has frozen gelato as well as a small selection of quick fast delicious Italian food. Do yourself a favour grab a slice of the meat lovers, it is phenomenal.
Great pizza, fast service.
It was quick & curtious service. The pizza was good.
Their pizza is delicious! Especially the thin crust! Highly recommended!
