The Boiler Room in Sault Ste. Marie

We went through last night for a drink and sat there for over 20 minutes without being acknowledged :/

Can t say I ve tried anything other than their pepperoni pizzas and deep fried cheese curds, but they are in fact dynamite.

Came with a table of 8 reserved, waitress did not come to our table waited 20 mins for her come to finally tell her we re ready to even get drinks, only ordered and punched in half the party s order. Everyone finally got their food TWO HOURS LATER. Not a strong server, not attentive or apologetic. Horrible waiting that long even if it s semi busy.

The service is slow and the food is not worth the price. Nice atmosphere though.

Great margarita wood fire pizza. Nice selection of tap beer. Quick service.

service on a friday night was weak. Ordered beers, pizza and salad to share for two. Beer came same time as pizza and it was cold. Waited over 30 minutes for salad and never ended up showing so we gave up and left $$ for pizza and beers + a tiny tip for waitress. she had 0 acknowledgement of us. never again coming back. bad waitressing on her part. (we come from waitressing experiences)

The place.itself.is very nice great staff but the food not as good.as I thought,but.maybe Ill give it another go at it and see what happens

As a Sooite who has been living in Windsor for the last 25 or more years, I have been very privileged to enjoy some of the absolute best pizza in the world for my whole life. The Boiler Room was no exception. Taking my requested substitutions in stride they delivered me a most delicious zaa, cooked to absolute perfection. Finding Kingsville brews on tap was icing on the cake. Our server, the vibe of the joint, topped the whole evening off to an exceptional level. I cannot say enough great things. This place, indeed the whole Canal District, cannot be oversold Bravo folks! Bravo

OMG! What amazing food. We got 2 pizzas so good Highly recommend this restaurant a must go. We drove in from Toronto for the weekend

Best pizza in the city. They also have smoked chicken wings

Chill environment, great for watching sports and getting casual drinks with friends. Food is alright, only ever tried appetizers, the pizza might change my mind. The staff here are really friendly and attentive. Wheelchair accessibility: Easily accessible by wheelchair

Food was decent pub grub. Lots of domestic beer but no local craft which was disappointing. Sound system was tiny and loud. Build was cool

2024 update: went to celebrate my husbands birthday with our best friend. It was so refreshing to see staff of colour ! The service was for sure better than the previous experience, still it took them a long time to get us condiments (ketchup to be more specific). This time we all had the bacon cheeseburger and it is DELICIOUS! If you havent tried it yet, you should! Looking forward to going back to try their other burgers and food! Im not a drinker, but hubby tried a couple of their beers and loved the 16 tap options. My best friend had a gin & tonic and mentioned not being the best. Original review: Delicious pizza! Have been there twice, and both times white folks who arrived after me were served before, and both times I had to call for service as it seems that I was invisible to them.

Great pizzas and great serving staff. Hit the spot.

Great place to check out. Pizza and beer salad were great! We would definitely go back.

First time customers! We loved it!

Only good things to say about our experience at the Boiler Room! The entrance is shared with a steak house but the signs inside clearly direct you to the right spot. We had bruschetta bread that changed our lives and the Millwright poutine was piled with prime rib and definitely a Texas size portion! 100% would return on our next visit to SSM.

Really nice pizza, a little toasted on the crust, ummmm, great service, wonderful

It was good

Spent almost 2 hours to get 6 chicken wings for my 5 year old. Ridiculous!

Greta place. Ordered three times now. Great pizza twice, third time a little undercooked but it was during bon soo and they were packed. They still had it ready to go and I didnt have to wait (pick up) Ill let that one slide! Wood fires is a great experience. We dont drink so we dont usually eat in here, but the atmosphere makes you forget youre in the sault.

Food was cold and undercooked, sent it back. It came undercooked again and with 0 spice or flavor. No au jus, even the second time around. Thankfully they sent complimentary chips. The waitress tried but the you cant work with an incompetent kitchen staff. Before going here give Giovannis, fratellis or burger Don a try you wont be nearly as disappointed as I was.

Probably the worst pizza Ive ever had in Canada. Soggy crust, no flavor, and everything just dumped in the center. We also had beet salad, which was essentially a plate of beets with some garnish. Very disappointing because the building/ complex is really nice.

Food wasnt bad, good beer selection. Love what that whole area is doing with the old mill.

The pizza was delicious so were the chicken wings, and ribs. Our server Chelsea was the best as was the Skyler the pizza chef. And the peanut butter cheesecake were amazing

Waited over a hour and a half (with 3 kids)for a pizza and an under cooked calzone. Offered 1 free dessert for the inconvenience for 5 people. Won t be coming back.

The pizza is great.. Lots of local beer options. Will be back and definitely recommend going here.

The building and atmosphere are great but the pizza is terrible. Ive yet to have a pizza that isnt burnt on the bottom and a raging river of grease on the top. I shouldnt have to dab the top of my pizza with a napkin to soak up the pools. I know a little char is common with wood fired pizza, but its always been way more than just a little. This place is great to grab a pint, but skip the food.

Great place to dine out with friends and families. Great atmosphere. Food is good but not so special. Good pizza but again, not special. Hope they have signature menu.

Great spot

Inside an old paper mill building. Casual dining. The prime rib melt tasted good but there was too much salt on the fries.

Nice spot with some character

Supper awesome place to have a conference which I did this past week thanks for everything update wow still great people here are very pleasant thanks again

The vibe when you walked in was very awkward. The minute we sat down the waitress s saw, but continued to just look at us and we felt like we were imposing. It took about 5 minutes for someone to come and serve us and there was only 1 other table in there with 5 servers just standing at the bar. Drinks are VERY watered down, and food was cold. Awful experience over all, would never go back

Horrible customer service. Waited 20 minutes for service. Other tables left, tired of waiting. One meal came out and ready before the other one. My daughter was done her dinner before mine was out and her poutine was cold. Definitely wont be going back.

Took a while to get seated!! Didn t understand it was sit yourself. Ordered the Margarita pizza. Sauce was very tasty!! Crust was just ok, wasn t airy like I m accustomed to. Atmosphere was great and location was amazing.

Excellent pizza and salads here. A wide selection of beer on tap. We always have top notch service here. We will be back

Lovely setting, clean restaurant, friendly staff.... But for a place that specializes in pizza they really dropped the ball. Two of us ordered pizzas and they were really not good. Somehow they burned both of them, and then delivered them cold despite a nearly empty dining-room. The Margarita barely had any basil on it, cheese was sparse, the crust pretty much has no flavour. The Buffalo chicken pizza was swamped in ranch and Buffalo sauce with what seemed like half a chicken finger rough chopped onto it. It was straight up a soggy mess. Im not actually sure how you could make a worse pizza without freezing it first. The second star is for the fish and chips another person in our party ordered which was really pretty good.

Spinach dip was deelish

Great pizza!

We had the fish and chips. The fish was fresh tasting and not overly battered. The French fries were perfectly cooked and had a very delicious seasoning on them that made them extra tasty. The amount of French fries given was also very generous. The service was great and the atmosphere is nice. Love the decorative style of the entire restaurant.

Great food and service as always

Excellent service (thanks to Sam and Tyron) and excellent food!

Great ambiance, food and has the best crew especially Samantha and Tyron!!!

Interesting place .

Nice atmosphere. The Eggs Benedict was good and the Chicken wrap was good. It is pretty pricey

The food was great. Large kids choices. Nice welcoming atmosphere. Our server was very nice and attentive. Even the manager engaged in conversation.

This Pub featuring wood fired oven pizza is one of three restaurants in the unique Canal District in Sault Ste Marie. The 12 personal pizza, bigger than the usual 10, was nice as I am a big eater. Atmosphere is fabulous located in an old stone building dating back to a paper mill era. Service was very nice, oodles of draught beer to choose from, pizza menu is simple not a hundred choices to choose from but down to earth good pizza. The only downside is after the first piece the pizza was cold. They need to heat the plates or better yet leave it in the pan it was cooked in. All in all a very good time and meal. Definitely recommend this.

Great service! Food was excellent, good local craft beers. Atmosphere was nice. Interesting history here, posted on the hallway walls as you enter. Highly recommend a visit!

Took a long time to get a pizza and then it wasnt great. Too much cheese. Nice place though.

Amazing food and really enjoyed the service!

My fav pub in Sault Ste. Marie. Great beer assortment. Fantastic pizza and wings and great staff. A must visit when in the Soo. Parking: Large parking lot with free parking.

Service was great food and beer were just ok.

It was a busy place, but the sandwich was very dry and only seen a sever for the order and drop off of drinks and food.

Super nice server, atmosphere is amazing, and so is the food! Deep fried cheese curds are and so are the pizza and ribs!

I m just a guy from northern Alberta travelling through and The Boiler Room staff went the extra mile to make amazing pizza and create a beautiful atmosphere to enjoy. If you are anywhere near this establishment, you have to go!

This is a pizza place with o.k pizza. We also ordered the appetizers that were nothing special. The layout and atmosphere is good, but the service was slow. We went closer to the end of the night, so maybe they were tired. There is nothing worse than having to get your servers attention 3 or 4 times to ask for what you need. I would not go back.

The food was excellent and our server and service were phenomenal.

Hidden jem! Wood fired pizza top notch. Quaint dimmed atmosphere not alot of space but ample space making it just right for a classy refreshing drink and apps. Your one stop shop for appetizers and a little fine dining! Kid-friendliness: People with babies and children of all ages welcome. Except crying is amplified throughout the metal framework and rafters etc.

Really amazing pizza! The charcuterie pizza is so worth a second visit, and I m from B.C.! Thanks for a great time!

had a terrible experience earlier in our night at a different restaurant in the area & came here afterwards on short notice, our server was so kind and welcoming which was greatly appreciated. food was mid tho like nothing insane or out of this world. the place itself had a pretty good vibe. i

Super wood fired pizza

Great place to go in the Soo on a Tuesday

The best pizza in soo. They have wood fire . You can eat inside or outside is realy nice place.

Nachos were excellent, pizza was tasty. Service was good. Would go again

Totally underwhelming for a restaurant located in a great location. Wait staff not great. Food pretty ordinary. Ended up walking out after looking at the menu.

Pizza was fantastic, had the boiler and the machine, great crisp crust - staff was running around whole time we were there, working hard - you can tell its quite the busy place!

I absolutely loved the food. It was incredible. Lisa was our server and she was phenomenal. She was personable, kind and easy going. Great job!!

Banquet meal of pasta way undercooked sauce wasnt great either n the meatballs had wierd taste...but thats only my opinion.

Awesome service, reasonable prices, good pizza, nice selection of drinks, great casual atmosphere! However, returned to try the deep fried Pickles...a disastrous, over salty/salted bits and pieces, in my opinion thrown into a fryer, absolutely terrible, actually they were un-eateable! Fix that please, so it becomes, again my favorite place to chill & enjoy good food!

Best pizza in town! Authentic thin crust margherita pizza!

Love this place. Be back again.

This place was absolutely amazing. Had the charcuterie pizza which was full of great flavor and a ceaser salad. Also had the clergue ceaser which was right on point. Friendly service and quick service. Definitely will return when in the area. does not disappoint.

Great service comfortable atmosphere!

Excellent food service was excellent great atmosphere.

Arrived as a solo diner while travelling for work. I specifically asked the waitress on arrival where to sit and the response was anywhere. After choosing one of the 2 empty tables for 4, i waited for 10min before being greeted just to be told this table is too big for a solo diner. The other option he offered was in front of the projector screen which wasnt an option for me as I was there to watch the game. Or at the bar in front of all the unmasked servers and bartenders moving around. Waiter said those were only option so i had to leave without being served. No COVID precautions and no employees or chefs were masked. While this is now technically legal in Ontairio, Iwould not recommend to anyone who is still needing to be more careful. Overall terrible sevice. Wouldnt go back.

Great pizza wanted? Don t look any further. Love Margherita pizza, this one was tops In my books! Machine shop building is absolutely stunning. Can t wait to go back to the SOO and have more pizza and try the other restaurants!

Terribly understaffed with flat pop. Server tried his best. Cant say much for the rest

Great...had wings and ribs

Great food.

Pizza was burnt entertainment was good

Great times

Great place to dine in but certainly not the greatest delivery option. Called at 6:35 to order a pizza, was told it would be 45 minutes.. 1.5 hrs later the pizza arrives cold. Really shouldn t advertise delivery folks..

Very nice setting. Great service. Food was good, probably a tad over priced bc of where its located. Bunch of beers on tap. Id probably go back.

amazing service and great waiting time for food and drinks !!

Beautiful place

Liked the venue and atmosphere. An old paper mill restored - great look. Food and service was very good. Most definitely a place to visit and enjoy.

Would get five stars except they serve their marinara for their calzones cold.

Great price and tasty!

Despite being busy, they found us a table and brought our drink orders right away. Pizza was amazing as was the homemade soup and cornbread. Looking forward to our next night out. We had an amazing waitress which makes all the difference in the experience.

Burger was not what I imagined it would be, but it tasted great! Thin crusted machineshop pizza was nice too! Friendly service.

Food was excellent, portions very generous and accommodated our specific request. Staff very well informed and confirmed the vegan compliance of certain items.

Cool building BUT...once we went through the maze in the building to find the restaurant, the service was horrible and the food was gross. Not only were we ignored for the first 5-10 minutes but my husbands food was so late that I had finished my meal before his arrived. To be fair, my meal didnt take long to finish because I wasnt able to stomach most of it.

Great location, good food and beer.

Love it

Good food, service was ok. Interesting venue.

Came here my last nite in SSM as I was there for work for only a week. This old paper mill is filled with so many great restaurants and I could tell this was the vibe in the Soo. Ordered the boiler room pizza (large) and the wings with chippers. The wood oven flavored in both the pizza and wings was a great addition to the rich ingredients flavours. The marinara sauce and onions were the of this iconic pizza. The wings came with a hot dauve, barbecue sauce (sweet), and a ranch dressing. I wish there were better sauces either tossed on the wings or on the side. Definitely would come back to this establishment to try some other menu items. The service was average but probably cuz a big group had walked in which slowed down service.

Good food & service

Excellent Pizza!

Awesome place. Food was great and service was top notch

Great food!

Good food and nice atmosphere

The Greek Salad was very good. The pizza was thin, which I liked. However the toppings just didnt work together, so I didnt like the taste of it. It was the veggie pizza.

Love the pizza!

Excellent service & great music !!! Fantastic atmosphere !! Not crowded at all.. this was my 1st outing since Covid started !!!

Delicious pizza! And very nice place.

Beautiful place to go out for dinner with friends and family. Awesome atmosphere and friendly service.

It is a cool place with great service. My husband and I shared a delicious caesar salad and larger GF steakhouse pizza. The pizza is a bit too salty and the sauce too thick. The dining room is a bit darker and hard to read the menu.

If you want a margarita pizza you will only get tomato sauce. Not what is used to be. $17 for 4 slices of bread and tomato sauce

Not as good as it used to be, the quality has really gone down in the past couple of years, you can tell theyre using cheaper ingredients and the staff isnt as well trained.

Enjoyed every minute! The service was next level.... Everything was delicious... Lovely time, lovely dinner Happy Anniversary to Us

The service is subpar. Got the Buffalo chicken pizza and it was delicious.

They connect to the other fancier restaurant but they basically offer the same menu. Butternut squash ravioli was to die for and anything with the cherry tomatoes was chefs kiss

Super food and cold beer

The best pizza EVER!!!!

Great concert venue! Acoustics were amazing!

Did not give food for 1 hour other people came in and got pizza before us and had to pay for drinks said that our pizza was in oven when they never made it.

Good apps and drinks but the service was awful. After literally 30 mins of our server walking by ignoring us, we had to ask the bar to get us our bill. So much for the second round of drinks and stuff we wanted to order.

Amazing staff ,food

We stopped in for lunch on Saturday and were greeted with very friendly and attentive staff. We love the Boiler Room atmosphere, but did not enjoy the food. On a previous visit (about a year ago) we had an excellent experience with top notch food. This visit the food was really sub par. An order of chicken wings was described as terrible - undercooked and sitting in a puddle of grease. My order of fish and chip was not very good either. The server said my order would be slow because they had to mix up a fresh batch of batter - no problem I thought. Well the order was pretty tasteless and it seemed to me the batter went on frozen fish and then into the fryer - soggy batter was the result. The french fries were overcooked and tasted a bit burnt. The server offered to have a word with kitchen. With the premium prices I expected a much higher level of food.

Never like the food or atmosphere.

Went there for a beer with a customer. Great atmosphere, service and beer.

Great place, great food, service & environment for your dining pleasure. If you love wood oven pizza, this is the place to go.

Tree festival 2022 was great

Food took 1.5 hrs to arrive at our table, with only two of us receiving meals out of ten. Others had to wait longer. Service was terrible! And when the food did arrive it was not good. Sent my pizza back because it was under ooked and it came back still undercooked! So disappointing! Will NEVER gk back

Great Stuff

Great food and a great atmosphere

Our server was very kind and the beer was good. Our pizza was cold when it got to us and some pieces had hardly any cheese. It was Margherita pizza so usually there is less cheese but this was underwhelming. We will try another pizza another day when it s not so close to the holidays and not so busy!

Had a pizza and spinach dip, food was really good

Got take out. Delicious

Delicious stone oven pizza! And awesome selection of beer

Service was fantastic.

Tasted great but the 18 inch pizzas were only 14 inches

Restaurant has a great interior and while the food would have been great, the individual who made the pizza left it sitting under a heat lamp for around 10 minutes before the waitress finally came around to give it to us. She apologized for the experience but still unfortunate

Had a cold beer.

The location & atmosphere is updated & fresh to the city, normally, I d be thrilled to leave a great review & support local. However, after having made a reservation a week in advance. Being ignored for 25 mins after ordering drinks & waiting more than 2 entire hours for our meal I don t recommend visiting this establishment.

Located in an old heritage building right by Agawa Train station. Wood oven pizza and excellent Ceasar salad.

Waited 20 minutes for a glass of water while the entire restaurant was empty. This was not and Im sure wont be the last time this happens but all of my experiences have been like this. I do not recommend this place if u expect half decent service.

Due to Covid not all menu items were available.

Excellent

Decent place for takeout food. Had an 18 pizza and it was pretty good.

This was their last chance with me. We were in the area and stopped for lunch. We were the only people in there. After 35 minutes we finally got our sandwiches. My fries were cold and they were extra. The chicken in my sandwich was burnt. But my favorite part was the hair in my Sriracha mayo. Our server told the manager who was sitting in the room and he gave me a whopping 30% discount. Didnt come over. Server Morgan was very good and apologized profusely. Never again.

Terrible Service!! Very disappointing experience overall.

Food was good. Server was great

Long wait for the food but our pizza was great. It was a very busy night when we went so it would be nice to go again on another night where its less busy.

We visit the Soo every year and look for good spots to eat as there aren t too many. Joanie served us on the Boiler Room side when the Mill steakhouse advised they couldn t accommodate our large party. She was incredible, providing superior service from start to finish. She made our birthday celebration extra special by finding us the perfect candle for our little one to blow out. Food was delicious and portions were quite large. We were especially impressed with the kids meals which were only $5 but same quality and very close to the large portion as the adult entrees were. Will definitely visit again when we return next year.

Great place to enjoy outstanding pizza and great refreshments!!! The service is excellent and the atmosphere is perfect!

Great place to be. Excellent value for money.

It was packed but they got us a table right away and it was awesome food and service for being so busy!

Very cool, great staff.

Great service and incredible pizza

Great food, Great service

Great food and some nice thin crust pizzas

The restaurant is really good, Excelent food !!

Gives me a WAP every time.

From the outset our server Horatio was just fabulous. The restaurant had a choice of 16 craft brews and Horatio made up a great flight for me. The Margherita pizza was outstanding and was paired nicely with a bottle of Carmenerie that my wife ordered. All in all a great experience. Thank you!

Really enjoyed our meal here. Had a selection of appetizers and 2 pizzas. All were good or excellent. The only real negative was that the chips with the spinach dip were fried in bad oil. IE - the oil in their fryer is very overdue to be changed. Im sure this place will continue to improve. Definitely worth another visit.

We had personal pizzas, and the flavors were absolutely amazing We were there mid afternoon, only 2 other tables occupied, staff made us feel very safe Well be back

ambience and good food.

Very disappointed Pizza arrived 90 minutes after we had ordered. Ice cold and burnt. The box weighed more than the pizza Will not order from here again You really need to get your delivery people to use insulated bags to keep the pizza hot. At $7 for delivery they can afford to purchase

Great food Great service Fun atmosphere

Great atmosphere with lots of beer on tap. Pizza is fantastic

I ve had the poutine in just about every restaurant in the Soo, and The Boiler Room s in the Top 3 for sure. Great curds, great fries, great gravy (but a little too salty). I know this place is known for its pizzas, but the poutine is a hidden gem.

Tasty pizzas

Always good service in here. Good spacing between tables. Caesar salad with grilled chicken makes for a big lunch!