Station Mall, 293 Bay St, Sault Ste. Marie, ON P6A 1X3, Canada
New York Fries is a premium fast food, food court restaurant specializing in French Fries, Gourmet Poutines and Premium Hot Dogs. Located in major malls across Canada, New York Fries has been Canadian's favourite french-fry restaurant since it opened in 1984. Today, New York Fries boasts locations across Canada and internationally. Offering a specialty menu based on fresh cut fries, the brand offers a variety of vegetarian and gluten free menu items. The classic fresh cut fry is suitable for a vegan diet. The brand is known for cutting Grade A Russet Burbank potatoes in store, leaving the skins on for texture and flavour, the potatoes are then cooked in non hydrogenated sunflower oil, and served hot and fresh to each customer. A variety ...
The absolute best New York Christ location. I've ever been to the management team. Here is beyond lovely and always greets you with the biggest smile, and you leave not only with a full belly but a full heart.
The most recommended stop in the food court - w.r.t cost and service. Very fresh, hygienic, and healthy food at the most reasonable price. Every employee from the owner to the manager and crew members is just amazing. Thank you so much for the outstanding service and the best food✌🏻😋
I had an exceptional experience at this New York Fries. The moment I approached the counter, I was greeted by two incredibly kind and friendly staff members who made me feel right at home. Their warmth and excellent customer service truly stood out, making my visit memorable. It’s rare to find such genuine hospitality, and it elevated my meal to a whole new level. I can’t recommend this place enough—definitely a must-visit!
The team is always smiling and happy to help when I go in. I frequent this location and they know me and my order even if it's been a long while since my last visit. Always great!
Love these guys they’re the best gave me an extra scoop of cheese curds for the review. Amazing staff.
I absolutely love this place! I have jaw problems and have for many years and have problems eating a lot of fast food. The staff made me the best lunch ever an about a week ago! They cooked my delicious food to the prefect cooking so I can eat it. Thank you so much for the best food in Sault Ste Marie! My husband went there again today and they remembered us and again cooked the food perfectly so I can eat it and enjoy some fast food. Thank you a million time to New York Fries and staff.
Friendly staff, the 2 guys working today were awesome workers. Highly recommend going back
Super friendly, fun staff. The two women working out front were so positive and really lovely. Really love this location when we are in the Sault. Never disappoints! Thelma and Louise for the dinner win! Thanks ladies.
The staff was so welcoming and friendly when I asked a lot of questions related to gluten. It was delicious! Dietary restrictions: All their sauces are gluten free!
Amazing staff, only been there a few times and already know me by name. So kind to other customers as-well, order is always right and ready when I get there.
Thelma and Louise made my very bad day end with a smile! Exceptional staff. Keep it up!
I loved the people that served ne and Cindy was amazing and barbs nyf and Jessica did a fantastic job
Good aervice Vegetarian options: Good food Food : 5/5 |
The counter staff were fun and friendly. Thelma and Louise they referred themselves to. Food was quick and delicious!
Poutine is love Poutine is life Food
Better than Vaughn mall, eaton centre Toronto and Sudbury locations. They make the best fries! Vegetarian options: Vegan options
Love love this store Vegetarian options: Yum Food : 5/5 |
Amazing service and friendly staff. Food is always excellent.
The staff is always so friendly and treats me like they know me. The food is always hot and delicious and everything is clean!
They are the best team workers
Excellent customer service.
theyve always been so good throughout the years always would recommend
The store is the best store I ever seen good food with a good price. Everything is good good . Did Kyle jamesquality, clean and very friendly staff.
This place is worth visiting, they have the best poutine (budget-friendly too ). I am in love with this . James customized my poutine and even recommended me good options. I loved it very much. Thank you James and thank you NYF.
Great customer service from Barb and Cindy, very nice crew. They serve the food quickly, they are very polite
Love this place. Kid-friendliness: The love seeing all the wonderful children Food : 5/5 |
The employee are so sweet and help fullll I love their fries Food
So good food
New York fries is the best
Very friendly
Amazing service lovely staff
Always so lovely and fast!
The sweetest people and food was amazing
Food and service was great!
People are very nice and i love the food! 10/10
Love this place and the ladies that work there!!! I got extra curd for this
Very kind cashiers. Food was good.
Lovely, friendly staff that are always up for a chat and a laugh. Food is amazing and I love the gluten free and vegan options!
Super welcoming and efficient staff, and my order was perfect :)
Lovely service, always so nice and friendly the food is always fresh and delicious
Great service by barb, thanks Dietary restrictions: Thank you Food : 5/5 |
Great atmosphere, too bad for the lingerer who kept bumping me at cash but the staff were very apologetic and beyond professional...highly recommend
Very friendly staff, very polite,
Barb and cindy are really nice ladies
Love love love
Managers are lovely and so informative. Top choice at our food court Kid-friendliness: Easy finger food Food : 5/5 |
The best people every love this place James and Cindy need raises
Kyle is always so kind and friendly! Service is great, food even better!
The team is very hardworking and the service is wonderful!! Love the atmosphere and the fries are yumm!! Vegetarian options: Nacho fries and veggies fries!
Both cashier and the cook did not follow food safety and hygiene - they handled the food without gloves, with bare hands. They were quite indifferent in what I asked them like not to put tissues and receipt in the bag because the they didnt completely close the fries box, which should be packed before putting in the paper bag. I asked for the receipt separately - they heard me, while maintaining eye contact deliberately put the receipt in the paper bag with open box.
Excellent service! The ladies are absolutely wonderful & are always in such an uplifting mood! Best NYF Ever!! Dietary restrictions: Many options to choose from! Kid-friendliness: Im a giant kid & always enjoy my lunch excursions
The Team is always amazing and the food is always super fresh. The store is super clean and they constantly are washing the hands!
Awesome service and awesome food
Great
Service is always available with a smile Vegetarian options: Gravy is vegetarian:) Food : 5/5 |
Great service, excellent poutines... sadly headoffice took our pulled pork away
Love visiting Thelma & Louise everytime I come! Great service & quality.
Great place to eat! Outstanding team and positive energy!
The staff is always friendly. Love going to visit NYF!
Barb and Cindy plus the rest of the staff are always great. Super friendly and fast service, the best fries in the mall, always a go to for lunch or dinner!
The most pleasant and professional establishment I ever had the pleasure to experience. A huge thank you to Barb and her staff. Beyond professional Parking: 12
The best!!!!
Got extra cheese 5/5
They always greet and serve with happy faces and positive vibes! Kudos to them!!
The happiest place to get amazing food!
Amazing staff! Always cheerful and great with customers! Food is always fresh and delish!
Lovely service, very friendly and welcoming. A go to spot always
Excellent customer service.
Always friendly and fast service 10/10
Great staff and never disappointed with the food!
Absolutely great staff and atmosphere! Great with the kids and has large portion sizes!
Always gives the best customer service. I especially like the employee James Rizaga as he always makes my day, with his customer service and food. He always makes sure to make my food exactly how i want it to be! 10/10 customer service!!! Dietary restrictions: Happy that they have dietary restrictions for my friends who are gluten free.
James is amazing
Nice server nice food must visit Vegetarian options: Veggies Food : 5/5 |
I m only giving a review because they gave me $20
The two ladies that served me today were amazing as always!
Food never disappoints. Always have my order remembered.
Great staff and I ve always came here to eat! Best
My fave store to grab a bite with my mom Kid-friendliness: Always welcoming and kind Food : 5/5 |
Parking: Located in mall lots of parking Food
Best poutine in town, always great service and got extra curd!!
Food is always fresh and delicious! The staff here is also great; always so friendly and welcoming!
Kyle, James, and CJ are the BEST!! The best service, super friendly and delicious food !! 10/10
I always get the best customer service from Kyle, James and JC!! They are always so smiley and welcoming. They also always make my fries perfect!
The staff are very friendly and energetic! They always brighten up my day despite being tired and busy
James was amazing, he made some awesome food!!!
The staff was amazing Kid-friendliness: It s fast and the cook was so friendly to my children Food : 5/5 |
Such a great experience every time I order! The staff is always so helpful and everything always seems organized and clean. Everyone is always so nice! James made my order this visit and as always, it was delicious.
Food
Great gals and service.
Great food, and customer service. Done super fast with incredibly nice staff. Would highly suggest!
They always layer my extra cheese curds! And I never have to ask!!
I absolutely love the food and d inks. The workers are respectful and awesome.
Friendly bumch. of coconuts !!lol Food
Kid-friendliness: Kind Food
always great service, super friendly & delicious food!
Love this team! They are always smiling and making the best poutine! Vegetarian options: Delicious vegetarian options Dietary restrictions: Gravy is gluten free
Everyone that works there is absolutely amazing.. Always friendly and always great you with a smile. Shout out to Barb & James & Sydney (station mall location) yous rock!
amazing staff so much love!
Love the food here
Really great service - the staff are friendly and always get the order correct! Food tastes really good too!
Staff is amazing!
The staff has always been super friendly and outgoing! Five star service dispite me always forgetting my fry society card they treat customers as their friends !!
Best poutines and best people!! Vegetarian options: Great Kid-friendliness: Great Wheelchair accessibility: Great
The most amazing and kindest service Ive ever had and so efficient!!! Fast service and friendly!!! You guys are the best!
BEST place in the mall to eat Kid-friendliness: Yes Food : 5/5 |
Very polite staff
The indian server provided good service and was really helpful with choosing my order.
Amazing experience, lovely staff with the best services Vegetarian options: Didnt expect then to have such veg options Food : 5/5 |
The food is always excellent and the staff are always soo pleasant! Barb and Cindy is who I see the most when I go. They are fantastic!
Good
James and Barb Great service!! And friendly smiles!!
Come here almost everyday they know my order makes it quick and easy
One of my favorate places to go to during work 10/10
Food is yummy hot and the staff is friendly Vegetarian options: Lots of choices Food : 5/5 |
Always super nice and food is great!
Lovely staff every time
Wonderful staff all around, very kind and caring. Always going above and beyond.
Always consistent and super yum. The employees are really quick and nice.
friend staffs. I never had to wait long for my food :) butter chicken was my go to always. Customer service was exceptional
Very friendly and loving people and they always remember their customers.
they were really friendly and the chili fries were great Kid-friendliness: super patient and friendly with kids Food : 5/5 |
Cindy is one of the sweetest cashiers around their team really makes you feel welcomed and the food is amazing I would highly recommend stopping by and trying a hotdog and/or poutine!
The food was so delicious. The staff members were so friendly. The team member name Cindy was very nice and helpful and because of her the whole experience was remarkable. Vegetarian options: The nacho fries are best option for vegetarian
The heart shaped potato and squishy fry toy on display turns it into a friendly environment :) The fries are good too! Lol
The food was amazing and the people were nice.
The staff are so friendly here. For someone with celiac, they did a great job to tell me what I can eat safely. They encouraged samples too which is thoughtful! Barb, Kyle, and another guy are all fantastic!!
I come here regularly for lunch and sometimes dinner, the experience is always pleasant and fast. Food is delicious and they are very generous with their portions. I highly recommend the place and encourage others to give it a try.
Always delicious and the staff are exceptional! I definitely recommend as a quick stop to get poutine!
Thank you New York Fries for such an amazing lunch! Barb and Cindy! You both are fantastic, friendly, bubbly and just all around beautiful ladies !! This place comes HIGHLY recommended. If you have not gone to this location yet, you must!!! You can t beat fresh cut fries !! Yummmmmmmyyyyy !! Keep up the great work ladies !! Rockstars!
Food was delicious and Barb was so nice!
The best poutine weve ever tasted. <3 My kids fave.. <3 Food
Always a great experience for me :) disassembled poutines for delivery should be everywhere that serves them.
Always get the pulled pork poutine its soooo good, woman who took and made my order was very kind and the amount of sauce was PERFECT.
Staff are very friendly and generous!
My friends said, Good thing I am hungry cause I would not eat what I did! I tried one of the fries and it wuz a crunchy dirt favored French fry!!!
The best place to get hot dog and fries aswell as poutine
I love coming here the staff is very friendly and always gets your order right. Food tastes amazing and is worth the price in my opinion. I recommend the works poutine.
Velma, Louise, and Shaggy were the sweetest! Fun staff.
Today, I tried to buy a poutine, but my Google Wallet wasnt working properly, and despite multiple attempts, it wouldnt go through. The cashier seemed overly frustrated, even though there wasnt anyone waiting behind me and they didnt seem too busy. I was going to use my card instead, but the cashiers rudeness made me feel uncomfortable, almost like she was intentionally being loud so others could hear. In the end, I left without making a purchase. Its a shame because Ive had their fries before and theyre really good, and the other staff members Ive encountered previously were very friendly.
Good people and great service.
Delicious fries Very friendly service by staff. Thanks Vivek and Amanda
My favourite place for a weekday treat! The staff are always friendly, precise, and hard working! I know it s a quick stop in the food court but they always make me feel like a valued customer and I genuinely appreciate their warm welcomes and great service! Kid-friendliness: I ve always observed the staff engaging with any children in line and being kind .
I work in the mall, so I visited often and the poutines are always fresh and delicious!! The staff are all super friendly and personable, overall always a good experience
Good and delicious speedy service by Cindy. Will definitely return for more food
Great restaurant. Barb is a very friendly and accommodating employee.
Always such amazing poutine and service! The staff are always kind and friendly. Will always come back for a good poutine
Dietary restrictions: I wanted to tell a story about coming back to the mall after wisdom, teeth surgery. I told staff I desperately wanted to eat a hotdog, but couldnt open my mouth wide enough. I asked if they could cut the hotdog lengthways in haft.... and they did still the best hotdog I ever ate.
Really liked the food ! I LIKED THE CUSTOMER SERVICE MORE THAN THE FOOD. Thank you Barb, James and Cindy
Best New york fries Ive ever been to! Amazing customer service, quick to provide orders and amazing people to chat with while you wait.
Like most guests, we didnt read the menu well. We ordered something that could be made into a combo and our server stopped the order to combo it up and save us some money. She was friendly and demonstrated to the younger servers how to not just do their job but do it well. They rose to the occasion and followed her lead. Thank you for the excellent interaction the excellent food, and the money saving tips. We truly appreciate it!
Love eating at New York Fries, always great food, and great people behind the counter
Great food and I m always greeted with a smiling face!! Keep up the great work!
Yummy sums it up. Very nice staff too.
Fries are always great
The servers there are always so sweet and the food tastes amazing every time
Rude employees but poutine was gd
There was no flavour to the poutine it was hard to get down. Ended up giving the rest to the kids and even they didnt like it. Sad to see a good place end up with flavorless poutines.
Not what they use to be and the price wont be going back there again
Good poutine...fast service
Nice but not for me.
Very good service pleasemt staff
Best poutine best staff :)
Barb was ridiculously rude to me as a customer. The minute I walked up I was greeted by the f bomb and was ranted to because of a bus full of students, which I was apart of. She said she wanted to kill Herself because of us . -1/10 costumer service do not recommend this location at all.
I always enjoy coming to this establishment. The staff is great and very friendly. Clean and tidy environment. The poutine is delicious and they have a lot of options to choose from.
Best fries in town hands down!!!! Extra gravy please. Great service too try a hot dog !!!!!!
The greatest Fries on earth!