260 Queen St W, Sault Ste. Marie, ON P6A 7A6, Canada
Terrific comfort food. Everything I have ever ordered tastes great, and the portions are generous. Prices are very reasonable A very relaxed and good-natured environment. Service is always fast and with a smile. And did someone ask about desserts? You won't be disappointed with the large selection of yummy tasting delights. I don't hesitate to recommend this "down to earth" eatery, and it's casual "down home" fare.
We all enjoyed the food, reasonable prices and good service. The waitress forgot a few things but it got really busy and she was super nice with the kids. I got the Pickeral fish, and it was amazing! We will definitely go back when we're in town. They did have generous portions, and much of what we ordered was made fresh minus the fries and burger. We left very full!
A cute, cozy place. We ordered the Hungry Man's Breakfast, The Mini Breakfast No. 1 and Eggs Benedict on an English Muffin and they were all good. The home fries which came included in some of the dishes were especially good.
The food was delicious! Lots of locals and frequent visitors. Waitress was very gracious and welcoming to us tourists. We had pancakes (better than Cracker Barrel), Omelettes (amazing) and hamburger (reminiscent of Freddy’s but better). Coffee was really good too. Will definitely come again.
Don’t judge by first look at the place. Our server, Julie, was the best I’ve had in 20 years. The food portions were generous and very affordable. Home made pies! Banana cream and coconut cream, yum! The locals were super friendly and chatty. Great find as we were passing through town. They told us it’s the last diner in the Soo.
Julie was amazing, super attentive to our needs, big portions, food was so filling, and Julie has such a wonderful personality. Thank you, Julie for a great experience in Soo’s cozy little diner. Thanks to all the staff!
What a dive, but what a wonderful experience! We literally googled Poutine and this place came up. The food was wonderful, the servers were incredibly friendly, and we had a blast chatting with the locals. Don’t let the looks deter you. And if you are a handsome, friendly, single man, someone needs to snatch up Anna Lisa (eh!). Everyone made these Floridians feel welcome!
This place is a beautiful hole in the wall diner! The service felt like a family dinner and the regulars where awesome! The portions were huge and it was real food not processed yuck! Good job guys will be back forsure💕
The little restaurant with great food
Small cramped and WORTH IT. Not many affordable places that still taste good, this place will get my money any time I visit Food
Service was good, Food was definitely delicious and huge portions. Parking: They are opened 24hrs and Serve Breakfast all Day very Frienlyy. Kid-friendliness: Yes their kud friendly
Great place amazing food.
Ive been 3 times. Food was really good 2 of 3 times. First time meh but gave it a second chance and was much better!
Great place for a fast breakfast or lunch. Home style cooking, fast service.
Excellent breakfast, friendly staff!
Fabulous spot for classic diner fare.
Very good food at better than expected prices. Service was a bit slow, but that was due to the place being very busy.
Good breakfast, some things are a little pricey
When I reviewed this place last, I didnt have any tattoos, and apparently, that makes a huge difference! If you have tattoos, dont expect any type of good service! The waitress had no problem serving all the other patrons of the restaurant and was super friendly with everyone else, but when it came to serving us for the first time ever it was a problem. She left our food to sit and get cold, ensuring to help everyone else. We waited patiently to get our drinks refilled, and she gave us a dirty look and avoided us completely! It clearly wasnt a racial issue, as shes been friendly with us in the past. The only thing that has changed about me in recent years was getting tattoos (tasteful flowers). When we tried speaking to the co-owner he made it very clear he shares her views on tattoos, hopefully this is informative enough for people to decide on where to eat. As for us, well never return, they lost our family as customers Parking: Theres 10 spots if everyone parks normally, and usually theres a space to park all the time. Kid-friendliness: This restaurant offers booster seats and a kids menu, and their quick to offer up crayons and paper for a fun dining experience.
Great food, nice portions, price and service. By no means a fancy place, but if you like Ernies restaurant youll like this one as well.
If you want good comfort at a good value at a small neighborhood cafe, this is it.
Lovely little diner teleported from the 60s. Amazing hospitality and food. Some of the friendliest staff at any diner...ever. We called and ordered breakfast sandwiches at 6:45am in the morning. We were taking the Agawa Canyon train tour which departs at 8am. The Westside had our breakfast packed and ready once I walked over, a couple of coffees and butter tarts gave us the best railside breakfast ever. If you are taking the tour this lovely dinner is a 3 minute walk from the station, well worth it.
Excellent food and friendly staff, recommend !
The poutine was delicious and the service was great!
Would be a hit or miss depending on the servers, food is good. First time trying was so great with good food and amazing services, come back 2nd time, the older servers were not good with attitude, don t expect much from the affordable restaurant but it was bad, making the experience was unpleasant to eat, or maybe they are old so they always forget our orders, not sure.
This was a perfect first stop on our travels around Canada. I cant wait until I can go back again. I would do a day trip just to eat here.
W restaurant
Got a small cheeseburger bacon poutine, the grill was not sufficiently cleaned and a part of the grill brush was in my food . I but down on it and it shattered my entire tooth, the entire establishment is trying to avoid responsibility for this. I have very healthy teeth, and see the dentist once a year. My teeth are strong and healthy. Now I have to get a tooth replaced because of a POUTINE from the dirtiest restaurant in Sault Ste. Marie. They even got stripped of their alcohol license ( hmmmmmm - wonder Why) added a photo of my teeth - as you can tell they are VERY healthy. Vs the shattered tooth they tried to tell me my tooth was already cracked because the waitresses turned into DENTISTS in 2.5 seconds flat - that s why they re serving food and not working on teeth right ?
Meal with family.
Best poutine in town by far
Good food with a very classic restaurant atmosphere
Foods good only thing thats missing is seasoning on home fries and sausages taste sorta overly processed.
My go to place everytime were hungry. Food is always at its best quality and service is very comforting. We just recently had a steak which was cooked to perfection and very soft. Chili was superb and the burgers were always satisfying.
Good food
The definition of dont judge a book by its cover. Definitely more of a greasy spoon diner vibe but the food is AMAZING and the service is great. The servers are so kind and personable. The food is reasonably priced and you get pretty big portions. If we lived here we would definitely be regulars!
What a delicious breakfast and wonderful service! If you want a good Canadian breakfast, this is the place to go!! Great coffee, food plentiful, very pleasant staff.
This used to be the best little diner. Food has gone downhill drastically. Portion sizes are smaller, food is usually cold, and their gravy is now tasteless. This makes the poutine that they were famous for horrible. I asked the waitress why it is likes this and she told me that it depends on who is cooking that day!
Dont let the looks of this old well used building fool you. The food was great! The potions are large and very reasonably priced. The service provided by the staff was excellent and fast. The food was delicious and cooked to perfection. All day breakfast and a good variety of choices on the menu for everyones taste.
We love going for breakfast here when in town. I hear great things about lunch and dinner. Family has been going here forever. Service is always great and friendly. Food is always good, never any issues.
Friendly staff took the time to chat with us. Food was excellent. Overall experience brought us all back to old time diner outings where the most important thing was the customer experience. Again I have to say the food was amazing. Real home cooking. I had the hot turkey, hubby had the jalapeño burger and son had the bacon & cheese poutine. We also took a cherry and a banana cream pie to go. Deeelish. Will def go back again next time we come this way
Phenomenal food and wonderful staff. Anna Lisa was warm and welcoming!
Had supper with my mom here the other day. It was really awesome
A staple of 24 hr food in the Soo
Best poutine in the Sault!
Love the west side been going there for years very kind service last service and good helpings. Waitresses are friendly and fair. Priced really like this place will always go. I ve been going there since I was 15 years old. Always had good service. Just missed the jukebox.
Waited 15 minutes at our table with no acknowledgement- 2 more tables seated after we arrived and they were greeted with menus and drink orders. Terrible service! We left!
Excellent diner food, fast and affordable. And an interesting mix of eccentric clientele to add interest. Parking: When the parking lot is full, the restaurant is full.
For a little whole in the wall cafe, this place is a diamond in the rough. Food was quite good and has huge portions.. wait staff was second to none ..
Love the food and at a decent price.
I was going to order a burger with a poutine but decided to just go with just a large bacon cheeseburger poutine. Boy, was i happy i did. There was more bacon & burger in the poutine than a separate burger. It was a mountain & it was absolutely delicious, too. The staff were friendly & super nice. We have gone back 3 times since, & we took family with. Well be back again. If you want an excellent meal at a great price I suggest you stop there & give them a try. You wont regret it. Theres parking on the side, they serve breakfast all day, and you get real food (none of that pre made, warmed up rubber possessed fast food junk). And whats amazing is that it was cheaper than any of the fast food burger joints. Parking: Theres a fair size parking lot on the side. Kid-friendliness: Theres high chairs & in fact there were a couple of kids there when we went for breakfast.
Just dont. HUGE waste of money. If you want the kind of atmosphere westside used to have, go to stock house or delucas, this place is incredibly overpriced for homestyle cooking. Like sinfully overpriced
A hometown family restaurant has the best poutine in Sault Ste Marie Ontario
Great waitress great food I really really happy
Did not ask once how meal was going? An to top it off home fries had 2 hairs an poutine had a good chunck of hair .she switched the cost of poutine to reg fry to make up for finding those hairs . Gross i get it finding one but really .sorry wont be returning to this place again Kid-friendliness: High chair was clean at least
11.50 for that salad. Fries are disgusting.
Good food, large portions, really friendly server. Im feeling full and happy.
What a great lil place for breakfast or lunch. We enjoyed eating their on our stay at Searchmont ski resort. If yer around the sault St. Marie Ontario area or passing threw, dont hesitate to make this stop to get a bite.
Use to like this place back in the day till I seen a massive roach on the floor while I was waiting for my order never been back since.
great breakfast decent prices great service highly recommended going here
Nice place
Great service and great food
Weve heard that this place was an awesome place to eat at, so we decided the check it out, it did not disappoint! Its a small quaint building! But a definite must try!
Great tasting food, big portions, and super friendly owners!
Heres a cook who knows how to cook bacon... Always friendly and the food is delicious.. Food
The bacon cheeseburger poutine is, as the kids say, bussin!
The best 24 hour restaurant this side of the river....... great food, service and often comical entertainment!
Sometimes you just need a greasy diner breakfast and this place does it really well.
Great food and employees.yuo get well worth what you pay for.
Loved it, great food, great prices, great people. You gotta try it
Best fish and Chip ever!
It was terrible poutine was sad the appy plater was just as sad if not worse really gone down hill since the new owners took over what a shame use to have good food
Amazing old school diner that is open 24 hours - were from out of town and for some reason all the SSM restaurants close ridiculously early. We were super grateful they were open at 9. Anyways the bacon poutine was amazing and the chicken was really good too. Plus its got real old school diner charm. Would not hesitate to eat here again.
Sadly - had to walk out. Served newer customers first. As slow as molasses. Probably a good experience if you just ate and had nothing to do for a few hours while waiting to be served.
Excellent food and friendly service! The breakfast food was well done and the burgers are a great choice! Highly recommend!
Its our go-to place when visiting the Sault. Service is excellent. Breakfast is always spot on, but we had gone for dinner first time & it was pretty average.
Fantastic pancakes!!! 5 stars for sure. What a great breakfast
Amazing quality pancakes and bacon!
Great local place, classic diner. Good food and service.
This is a staple in our downtown area. Have gone there for over 20 years. It doesnt look like much, but the people who work there are just amazing. The interior could use some work but everything else is just cozy and perfect.
Food is very good, an extensive breakfast menu, prices are good, service is excellent , during this pandemic the staff are dillegent in checking customers.
As a long time regular customer . Previous waitress I love the Westside Cafe however, tonight was not a great experience! There were many skip the dishes guys in and out .which seemed to slow our food down a bit! But the most upsetting part was the cook (Johnny) swearing at a new waitress and telling her loudly to F&$K OFF!! I am so stunned . And so not impressed .that I decided to come here and comment!! Wheelchair accessibility: Not even close to accessible!!
I have been a regular customer for over 30 years. I love the food and their evening staff are great people. I am writing this review to plead with the owners to get rid of the Skip The Dishes option that was recently introduced. Your establishment was great the way it was. Adding this feature has only slowed down wait time for your dine-in customers and added a stressful atmosphere. We ate there this evening and it took twice as long to get our food. We are not blaming the cook or wait staff. They were doing everything within their powers to accommodate all customers, but having only 1 cook who is working his butt off to accommodate everyone, isnt fair to anyone, customers or staff. Our waitress decided to help the cook because the Skip orders were coming in non-stop. All we heard was the constant ding ding of the incoming orders. You know that saying, dont fix it if it isnt broken? You werent broken.
Small little place. Friendly waitresses. Quick service and we enjoyed our breakfast...coffee fresh.
Julie is my bew favorite waitress and deserves a raise/promotion... Oh and Westside is by far the best greasy grill in the city...possibly the country. Keep up the great work people. The West Side Cafe poutine are to die for...seriously some of the best place to get a great selection of poutines. The breakfast menu is huge, very well portioned for the money. Homemade pies for desert... As far as I remember, they even serve alcohol.
Home cooking. Friendly. Great value
Awesome diner original experience. Food top notch, service phenomenal.. amazing burger and fries with gravy!!! Awesome place for breakfast!! One of my favorite places Food : 5/5
Delicious food....
This is a great place to go if youre looking for a locally owned place with home cooked meal. The prices are great and the service is always lovely.
Delicious friendly atmosphere
Great place for basic diner food. Great service
Awesome food great place wonderfull people
Great
Awesome service amazing food
We loved coming here for the food. But when the cook came out and made a racist derogatory comment to my husband made me realize the intent of this person was not one of someone who is comfortable with having just anyone being a patron. He was directly being racist it was not even like we came there to start anything. My husband was standing in line to pay for our food when the comments were made. The cook was talking silently behind his back but he didn t realize we were sitting there. We have not ate here again since and let our families know that live near by to not be a patron either. Given that the place is old and dirty it wasn t hard to decide not too. Food may be good but it s small, dirty and not kind nor friendly if you re a person of color! No thanks!
Friendly staff Foods always great
Too expensive
Excellent food. Fast service. Friendly staff.
Coffee was fine and the steak and eggs where ok. However the staff are quite friendly.
Loved it. Service was great. Food wonderful and hot
Went this morning for breakfast before my fiancé and I headed back to Toronto. Was to absolutely to die for. I had the Eggs Benedict and my fiancé got the Hungry mans breakfast. Both were amazing and delicious. The price was fair for the amount of food you get and absolutely worth every penny. Its a little out of the way, but if youre craving a good, fresh and hot breakfast in Sault Ste Marie, this is the place!
As always, great staff and food. Prices going up though.
My husband and myself go here once a week and no matter what we get we always have to upgrade to the poutine. Some weeks even the whole family goes. When my kids are asked where they want to eat, Westside is usually a first choice
Good food mmmmmm good
Unsure what happened lately but westsides service absolutely sucks as of late. They DO NOT go by their hours anymore, lock the doors before they close and just stare at you while still serving others inside.
Great food excellent breakfast
Its not fancy on the outside, but the food is delicious and our waitress was great! They have an entire menu page of different poutine varieties. Definitely worth crossing the border!
Great for a quick and cheap breakfast in SSM. I tried the western omelette with home fries. Recommend but will try other items next time. Friendly staff and diner atmosphere.
Great service excellent employees food delicious
Real good
Great burgers! (Five Guys has nothing over West Side burgers). And their turkey sandwiches have fresh roasted turkey. Fries would be better if fresh potatoes were used but a good spit for any meal, any time.
Small parking lot. Clean. Good service. Excellent food. Even though it was full it was not noisy.
Got the Trout Fish Dinner. The fish was very good. The mashed potatoes were a little cold but still tasted good. I ate them all lmao. The barley soup that was included in the meal was so good! The server was friendly. This place has a diner vibe. Would visit again, and would bring others.
A 24 about diner, right near the border crossing and the casino. Across the street from the tourism info center. Food wasnt bad. Over ate a little didnt need anything for rest of the day. Friendly staff Parking: There is a small lot behind the building. Kid-friendliness: Treated him well
Staff are always kind and pleasant. Food is always great. One of my favorite places to go
Great food larger portions. Poutine specialist. SSM little secret, older cafe restaurant.
Great place! Great food! Great service! I will be back! Excellent place to eat!
Great prices homemade soup and sausage and burgers. Great staff ( you might see mixed reviews on staff because these arecreal people not fake they joke and be honest say real talk not what you wanna hear like at a chain fake place) Id go 5 stars but the frys are a but unforgiving... they seem fresh cut then under cooked later. I get pre blanching frys to save time but please cook them through second time around.
Best old school diner in the Soo. I have work in town once a year and the highlight of the trip is having breakfast here every morning.
Absolutely terrible service from one staff member in particular and if your any other ethnicity other than caucasian expect even worse service or even just being down right ignored. Or if your in a multicultural relationship dont bother coming here either as the same as above applies I will never be coming here again and ensuring to let everyone else know just how atrocious the services and just how rude and racist the staff is!
What a treat! Great food! Perogies and poutine! Great combination. I highly recommend this spot. And the breakfast looks amazing, but we didnt get it. Well have to go back!
Probably the best breakfast in town. The place is clean, and the staff is friendly.
Stopped in with the family. I got a medium Poutine and it was giant and wonderful!
Great food, amazing staff. The only people who would feed me by the time my plane landed
16.25 plus tax for a burger and fries LOL
Its like going back to the nineties atmosphere, loved it. Homestyle meals, excellent.
Huge portions, excellent poutine choices. Was the 1st dinner eat out as a family, . Great time
We were visiting from London and this place is the best breakfast place I have been to in years!!! The food was amazing! Had the ham, eggs, home fries and my husband had the eggs Benedict and they were both outstanding. The service was excellent, we had great conversation and they helped us find a beach to go to for the day! Thanks so much!
If you want to take the experience of a good poutine to another level this your place, westside cafe has been around for a lot of years,always offering super generous portions that going together with the taste and flavour, this old fashion cafe has a lot to offer if you are looking for a good Canadian meal experience!
From down south, stopped in for lunch while visiting northern ontario and were very happy with our meal! Huge portions and overall very tasty food. Servers were pleasant, only minor negative I can think of is food took a very long time to come out there were only a few customers at the time. Homemade pirogies were delicious! Prices are fair for the amount of food you get.
Great Pie!
Great service and excellent food.
Lots of options and several specials. Plenty of food.
Excellent service and food
Very good pricing, very friendly staff! Ginormous portions! Everything is very fresh, so glad my wife and I found this little hole in the wall!
Fabulous find! Unassuming spot. Totally felt like I was eating at my Aunts home.
GREAT place to eat breakfast, such great food and wonderful staff
Good food and good prices. Have been eating here occasionally for 25 years.
Food is great, prices are great, the portions, the quality... All great!! The service was exceptional!! Hop off the Trans Canada and get a Hot Roast Beef Sandwich. Do it.
My great uncle eats here every day, and I know why.
Always a great meal!
Terrible they won t serve me because I had card problems and couldn t pick my order up
Westside Café has always been my classic favourite. I love the poutine, especially the amazing gravy. The service is always amazing, so kind. They also allow decent substitutions upon request.
Potatoes and coleslaw is worth the trip.
Food okay, way overpriced. 2 sandwiches should not cost $51. Mandatory tipping is disgusting for take out food.
I visit here frequently with my partner. Awesome breakfast and lunch items with prices that are from a better time. Neat vintage design inside. Right near the border crossing in a historical part of SSM.
Great Stuff
Good poutine
Food is DELICIOUS and the guy I talked to over the phone was friendly and making jokes with me even thought it was the middle of the night! Would highly recommend for anyone looking for a late night snack
The food is awesome
Burgers are great and poutines are deadly. Only bad thing is frozen fries
Friendly customer service, delicious food generously portioned. Great little place!
Amazing little dive. I recommend if your looking for something to eat thats not fast food. You also need to try the pie. Do not pass on the pie.
Great staff and food A little expensive in my opinion
The freaking best breakfasts ever...great staff....
Excellent food id go back in a heart beat and its open 24 hrs!
Amazing little place run by good people. Food was good with decent price & large potions. There is a decent size parking lot next to it & the biggest draw is the extended hours the place offers. Try their specials, you wont be disappointed
Bacon cheese burgers potiné was the best lsrge
Delicious food
Awesome food great staff homestyle cooking love the place
Ordered a Tex Mex poutine, it was absolutely delicious. Worth every dollar and highly recommend.
Good home-cooked meals
Fantastic food so when you visit the Sault Ste Marie Canada make sure you stop by for a fantastic meal with great service!
Its a Sault staple
Great quality diner food, fish, and breakfast. Atmosphere! both customers and staff are fabulous.
Great breakfast fast service
Great food
Good food portions are getting smaller but still love the food
A great 24 hour diner. Good food, large portions. Staff seemed annoyed - but it being 1 am when I visited, I would be too.
Great little mom/pop diner steps from the border! Fantastic food and service!!!!
Best poitine in the city
Lovely service and solid mom and pop diner food. Fish was fresh and nicely fried, and portions were more than generous.
Good meals there
Staff are very nice, food is way to expensive now so I go alot less
The eggs Benny was delicious and our server Heather was amazing!!
Great home style food!