625 Trunk Rd unit 2 building a, Sault Ste. Marie, ON P6A 3T1, Canada
Osmow's Shawarma is one of North America's fastest-growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family-run since 2001.
Good food, consistent with the franchise but really stingy on the quantity. I visited them a few months ago during their first few days of opening and ordered a large shawarma on the rocks. As someone who swears by Lazeez and Osmows and having been to Osmows in Thunder Bay, Sudbury and GTA, I found their chicken quantity to be very less. It felt more like Rocks(rice) with a side of chicken. When I asked the staff member(guy with glasses who still works there), I was told this is the standard quantity - 1 scoop for 1 LARGE chicken on the rocks. Also submitted a review on the Osmows website but no one got back to me. I was there recently getting a gift card, and noticed that they seem to have improved their quantities now. Maybe I’ll give them a try one of these days. Being a business traveler, we don’t really mind paying extra for stuff but it ruins the experience if you’re having to ask for extra stuff twice and the box still isn’t full.
Fantastic service! Lovely people that really care, one of the best fast food experiences I've had. Reliable, consistent and delicious!
The Swarma and salad were delicious. I had 2 meals out of it. The place was quiet. The server was very kind. There is wheelchair access.
Amazing food and amazing staff! We came as a big group with 4 families, so a lot of food was ordered, but we got our food within just a few short minutes! They make everything right infront of you ensuring everything is freshly prepared and everything is customizable creating a refreshing experience especially after a long drive. Since we were such a big group they gave us complementary baklava and even drinks! 10/10 place and would definitely recommend. Can’t wait to try everything on such a tasty looking menu.
Love the atmosphere here, super nice and sweet people with the willingness to serve. The food is the best part because they prepare it all fresh in front of us. Super clean place, like they always keep the place in good shape. These are pictures before their closing.
Osmow's Shawarma is a hidden gem! Their shawarma On the rocks is bursting with flavor and made with the freshest ingredients. The portions are generous, and the service is quick and friendly. It's become my go-to spot for a delicious and satisfying meal. Highly recommended!
I've only tried this place twice but im in love with how it is overall. The food is amazing! It's fresh, unique and their spice levels are on point! The atmosphere is great also. It has its unique vibe to it; everyone seems like they like it there and it seems like the workers take care in their job. Service is pretty good as well. There is a bit of a language barrier there but you learn to live with it. It's just nice to see our city diversifying.
Not as good as Osmow’s in Sudbury. The rice was really undercooked and hard. I hope they make sure to fully cook the rice so they are not hard in the future. They just opened so I think once they fix the kinks there will be less consistency issues. EDIT: Meat tastes better now, and rice is less hard but still undercooked. Salad has too much oil. Otherwise improving.
Good food
Staff was really nice
Not bad I like it
Great costumer service!
Idk good guy
Always good but that hot sauce hurts so good. Too much sometimes
Awesome place awesome food awesome staff! One of my fav places since you came to the sault Vegetarian options: Great chicken but also awesome vegetarian options as well! Love the falafel for a snack
Great food and service to have healthy meal . Food
Parking: Big big parking lot Food
Good food good place Vegetarian options: Futoosh Food : 5/5 |
The guys are very polite! Good job
Great place... Good taste.... Friendly staff and clean....
Nice team awsome food Parking: Nice Food : 5/5 |
Always friendly and fast service
good food and good staff! Parking: 10+ Food : 5/5 |
Must try place everyone should try, it s worth a try, you won t regret
Overall, Great experience
The taste is the thing which brings me back everytime to osmos Parking: Good Food : 5/5 |
Best bang for your buck in town, have to try it !
I ordered through Skip the night before for 12 the next day but forgot to pick it up on time. I was 4 hours late. I expected to have to pay for another one to be made. I was wrong. Another one was made no charge and with no judgement. Thanks guys!
Parking: Good Food
Great place, great food! Staff was super accommodating!
Osmow s in this location is awesome! The staff are so nice and the food is solid.
Best MIDDLE eastern restaurant in SOO ...vegan options available....thank you jay.
This place has best food in town must try
Absolutely brutal service staff doesn t understand English.took 16 mins for a salad and shawarma Very rude food was good but other location is much better. Will not be back
My regular fix. Good food in affordable price. Highly recommend Food : 5/5
Vegetarian options: Beyond steak Food
If I could give 10 stars I would! Very considerate of allergies and dietary restrictions the staff is always so friendly and the food is affordable and some of the most flavourful in the sault. My go too when I m in town
Nice served by harshy
Nice People Nice food Food
Always friendly and quick and clean. I like coming in here a lot and I love the chicken on Fattoush salad with pickles and hot sauce on the side. The employees are always kind and say hello when I come in. Its really nice.
I get the chicken shawarma wrap and it s always good. Better prices than most fast food options considering the sheer size of these things. Staff are polite and always fast with my order.
Rice wasnt hot in the on the Rocks
Awesome place for falafel.
Food is delicious, staff are friendly!
I come here at least twice a week good service and amazing food definitely recommend.
If I can give -1 star . Disaster cold shawarma....less meat lot of vegetables no taste for the sauce . Paid 17+ $ for wrap .. Owner must read . Not worth
Really good quality and quantity
Food is amazing. Very nice staff and customer service. Building was very clean with nice seating. Would definitely recommend eating here as they serve great food and treat customers with passion.
Daily spot for food. Very good & exceptional customer service from the staff.
Lovely people I am coming back of course
Must try and excellent service by Jay and Jalay!!
Great food and service. JALAY was gentle and smart server.
Excellent staff Excellent service wonderful experience
Excellent service staff was awesome. Will come again
Best food in sault ste marie
Best Shawarma in town!
Just ordered this falafel half & half on uber and this looks delicious and taste, i would highly recommend trying out this half & half.
Staff was great and I love the food
My very first time trying Osmows shawarma and had a bit of a hiccup, but in the end, everything was rectified with great customer service!
It was decent but not outstanding. I visited this place and ordered a chicken shawarma, opting for the medium spice level since I prefer spicy food. However, the medium level was unexpectedly too hot for me to handle. I managed to eat half of it before asking the staff why it was so spicy. They explained that a trainee had prepared it and might have overdone the spice. Although I enjoyed the shawarma, I d recommend ordering the mild spice level if you decide to visit.
Tasty halal food, chicken poutine I would suggest to try,
Super friendly staff, clean and quick, five stars every time!
I tried falafel wrap for the first time here and it was very delicious . I really enjoyed it and it was made as per my taste. Best choice for all and especially for vegetarians.
Coming from Toronto. I was excited to see this here. I was craving good food and got some lamb and beef on rice to go. I guess I came in when they just opened because it was probably the day befores meat. It was dry unappealing and ended up getting pitched. What a shame, the ones in Toronto are great.
Had falafel on rocks, Great experience. Amazing staff and great customer service.
Enjoyed it s food in a party It was catering order and great experience must try !! Food
Definitely not authentic shawarma but pretty good none the less. The wraps and chicken on the rox are pretty good.
Ordered falafel wrap it was amazing and good customer service
Best Shawarma Best in Hospitality Excellent Staff Food : 5/5
Always have good service with big smile and amazing food.
I live in the US (Sault Michigan) and everytime I come across to Sault Ontario, I stop here. The food is fantastic, and the staff are friendly! Its my favorite restaurant in all of Sault Ontario!
Great quick fresh, healthy food option. Delish as well. Food : 4/5
First time trying OSMOWS after all the hype and I can confirm it lived up to the hype. Fresh food, plenty of options suitable for everyone, and an enjoyable experience to the modern reimagined twist to shawarma. Even received complimentary baklava from the kindhearted employees. Would definitely try again in fact every week if I could.
Me and my wife attended the great northern location. We were greeted as we came in and told they would be a second as they were working on a takeout order so we were waiting at counter. As we were waiting a new customer came in the door and walked past us and they took their order right away. Needless to say we did not stay and will not be returning.
Love those on the rocks. Its just awesome. Their service is always great. The place can get crowded a little, I guess good food attracts a lot of people. Great job guys.
Very amicable staff and a great place for scrumptious and filling meal. Harsh & Jay were especially were incredible as it pertains to accommodating requests and customer service. Thanks to everyone for a gratifying experience.
I ordered lamb on the rocks . Everything is good but rice was incooked and dry . Its very hard me to chew .
The ingredients were very fresh, delicious and the sauces are bursting with savoury flavour. Not to mention that the employees were so incredibly kind and courteous.
Kevin & Jay the best chefs in town. Making home shawarma. 100/10 for service and taste I
Chicken on the rocks is my regular go to from here. Polite and helpful staff. Good seating area. Food tastes great, with reasonable prices. They are also Halal last time I checked.
Best food ever
place is trash , rude crew. Worst service you will ever get
Great place always good food and great service. If I call ahead order is always ready to go.
The food is good but having a limit on the amount of toppings you can is something I ve never seen before. I was charged extra for getting pickles with my falafel, which is absurd.
Very good food and staff is also very good
You cant go wrong eating here! Excellent Middle Eastern fare. I love the falafel and baklava and the Pickles. Chicken shawarma is great too! Vegetarian options: Excellent choice for vegetarian options: falafel is the best!
Worst customer service, totally un-professional employee . Zero professionalism.
Ordered my dinner last night. My falafel wrap was incredibly delicious, everything was made just the way I wanted. Veggies were fresh and were well loaded in my wrap. Highly recommended.
Got food poisoning from this place. Have never had it at any restaurant before. It was good going down, but near killed me two days later.
Nice customer service and good food
Delicious food, clean restaurant. My 2 year begs to come here for chicken and rice! Highly recommend Dietary restrictions: Gluten free! Kid-friendliness: 2 year old LOVES this place! Begs to come back every day!
Overall Good food and staff
I have purchased the chicken shawarma box on may 6th at 7pm. Im frequent customer for the store.But this time the quantity of the food very less. And it cost $17.59.Highly disappointed .
These guys are awesome! Good food! Good vibes! Highly recommend eating here! The owner cares about his business!
Absolutely scrumptious food EVERY.TIME!! Service is fast and very friendly
The food is so delicious. My fav is on the rocks shawarma rice. Its a lovely one. Dont miss it
I recently visited Osmows and was thoroughly impressed by their courteous and cooperative staff. From the moment I walked in, they made me feel welcome and valued as a customer. Not only that, but the food they served was incredibly delicious. Overall, my experience at Osmows was fantastic, thanks to their polite workers and mouthwatering food. Highly recommend!
Their shawarma selection is excellent. Especially their large chicken on the rocks. Good portion size for their price. Recommended
Osmows is a very welcome addition to the soo. So happy to see this kind of food here. The staff are awesome, food is great and prices are reasonable too. Highly recommend this, especially instead of paying the ridiculous prices fast food chains are now charging. Edited to add that the catering is a fantastic option as well. As a Realtor Im regularly catering open houses and things like that. Osmows was a hit at the last one I did and pricing was fantastic too. Will be my go to going forward!
Very clean, friendly and good food. Definitely a place to visit
The Soo needed more food variety. This place brought that. To top it off, the food, service, and staff are all excellent! Highly recommended.
Awesome osmows because always the food tastes delicious here and extremely pleasant gesture from the service people as well
Was my first visit. Was excellent. Very clean. Nice staff helpful and friendly. I loved the food!
Ive been going to osmows for a long time now and the staff is really friendly and food is great.
No healthy options.. there is No combo for a shawerma with Salad!! Only Rice and Fries! Toxic Carbohydrates
Get the beef and lamb on rice
I tried this chain originally when i was on toronto for work. Instantly hooked me with their chicken on rox( medium spice). Such big portions. I came home astounded to find a newly opened Osmows in our very own little town!!. These people have the best shwarma sauces(sweet and spice). Endulge your taste buds and get addicted because I promise you will. P.s thank you guys for all your hard work and dedication to your customers. Vegetarian options: Offer meat and dairy free options Dietary restrictions: They accommodate you if you have allergies Parking: Very opem parking Kid-friendliness: Very nice staff Wheelchair accessibility: Has a ramp
This is a relatively nice and clean place. The service was well enough for anyone even though the employment seems to be part of the indentured placement scam taking place in Canada with the students for their permanent residence status. Like any place in the Soo I suppose. But their Ozbox is the bomb! It is not on the daily specials list anymore though? I am not sure what happened there... I would stay away from the wraps for the most part, especially the beef. The beef wraps come out wayy to greasy and drip all over the place..a very messy wrap, but not in a good way unfortunately. Take heed and enjoy! Peace, Love & Music. Vegetarian options: Full range of vegetables and dishes to accommodate. Dietary restrictions: When you have restrictions, it is up to you to speak up. Let them know your needs and they will tend to them properly. Parking: Lots of spot in a huge mall type lot. plenty of handicap spots. lighted and safe. Kid-friendliness: Its as kid friendly as it gets for corporate setting. Wheelchair accessibility: Main floor, fully accessible curbs and doors.
Very Delicious Chicken Shawarma Half and Half
The food is just AMAZING. The quality of food and customer service is very good. Dine in area is not that great in my opinion, one section is close to the entrance so every time when customers are coming in and going out we will feel cold, the other section is close to where people order the food, so most of the time there will be people standing in the queue and talking, so the atmosphere aint pleasant. Parking: near Giant Tiger in Trunk Road.
Very very bad service and chicken was rotten and chicken had bad smell , will never come back again, if I could I will - 2 stars,
got my order freshly prepared and on time. Thanks to great staff.
Good customer service .
I recently had the pleasure of dining at Osmows Shawarma, and it was an absolute delight for my taste buds! From the moment I walked in, the inviting aroma of freshly grilled meats and spices filled the air, instantly whetting my appetite for an authentic Mediterranean feast. The service at Osmows was exceptional. The staff greeted me warmly, and their knowledge of the menu helped me navigate through the diverse selection of options. They were patient and attentive, making sure every detail was taken care of, ensuring a pleasant and satisfying dining experience. Now, lets talk about the food it was outstanding! I opted for the classic Falafal wrap, and I was blown away by the tender, succulent falafal, perfectly seasoned and grilled to perfection. The wrap was generously filled with fresh vegetables, crispy lettuce, juicy tomatoes, and a dollop of their delectable garlic sauce, creating a harmonious blend of flavors that danced in my mouth with every bite. The attention to quality and authenticity is evident in every dish. The ingredients used at Osmows are fresh and flavorful, making their shawarma a cut above the rest. Whether youre a meat lover or a vegetarian, Osmows caters to all palates with a wide range of options, ensuring everyone can find something to enjoy. One aspect that stood out for me was the generous portion sizes. I left Osmows feeling completely satisfied and pleasantly surprised by the value for money. The portions are ample and filling, making it a great spot for a quick and fulfilling meal. Osmows Shawarma is more than just a restaurant; its an experience. The cozy and inviting ambiance, the friendly and attentive staff, and, most importantly, the incredibly delicious food all contribute to a memorable dining outing. I highly recommend Osmows Shawarma to anyone seeking an authentic taste of the Mediterranean. Whether youre a shawarma connoisseur or simply looking to explore new flavors, Osmows is sure to leave you craving for more. Trust me; you wont be disappointed!
Ill edit/update my review to give you some more context: the food was absolutely fine I have no problem with what I ordered taste wise. Two places where it fell apart were the speed of service and the price. I think the prices for protons are a little off. Now if they are set by corporate or something there might not be much you can do but I dont see myself going here in any regular basis specifically at these prices. Secondly was the speed of service. This took a very long time from the time I ordered to the time I got my food. I dont think the problem is with the order taking but with what happens from there to the time the customer gets the food. Also the layout of the store is not conducive to customers flowing in and out. Customers eating in felt uncomfortable because they were crowded against a bunch of people who were waiting to get their food because there was no place for them to wait in the order that their order was taken so it was just people standing anywhere they could get a spot. Add the door dash people on top of that jumping in line and the whole place devolved into chaos. A lot of this could be mitigated if the orders were filled in a faster timeframe to clear out customers quicker.
Staff members are really nice. I like visiting there every time. Also, food is very good and quantity as well.
I really enjoyed the food but the service was even better. The gentleman working was fantastic. He answered all of my questions and did a great job on my food.
They always are forgetting to add sauce, extra toppings and pop that I had paid extra for. Must be a bunch of stoned kids working here. Its been several times now. I used to like them but now they just forget everything.
Best Shawarma & Falafel Wrap in Town!
Best falafel wrap!!!
Very friendly staff and great food 10/10 Food
Best place to visit
I ordered chicken shawarma wrap and chicken on sticks and I totally liked it. It s fresh and tasty. It s worth the price. I totally recommend this.
Osmows Shawarma is a hidden gem that I recently discovered, and it has quickly become one of my favorite places to indulge in delicious shawarma. The meat is perfectly seasoned and incredibly tender, creating a burst of flavor with every bite. The variety of toppings and sauces adds an extra layer of deliciousness to the already fantastic shawarma. I appreciate the option to customize my order and create a shawarma bowl or wrap that suits my preferences. The portions are generous, ensuring I leave satisfied and full. The cozy ambiance of the restaurant enhances the dining experience, and the friendly staff provide excellent service. If youre a shawarma lover like me, Osmows Shawarma is definitely worth a visit.
Every thing was good and staff was very supportive. Best place loved it.
Tasty food.
Excellent food quality and quantity with reasonable price.Employees are friendly and good atmosphere Vegetarian options: Falafel and beyomeat
Best place to visit in the town!! Must try their vegetarian options
Food is great
Amazing food, always fresh and tasty. Best shawarmas by far in the area
I had the chicken Ozbox for the first time and it was great. Huge portions and everything tasted fresh. Fast, friendly service and the prices are great for the amount of food you get. $15 plus tip.
Food was really good n accurate. Didn t have to wait much for my order.
Honestly, friendly staff and respectful. Enjoyed the greeting when I approached the counter. Got a chicken shawarma wrap and loved it, good portion as well.
Not Hygiene at all. The guy who washed his hand just with water and with out even wiping, he started making food. won t go again. They don t care about food at all. Money grabbing place.
(KC) Food is always fresh and Lovey flavor Excellent Manager and Staff.
very good atmosphere and good food enjoy a lot there with friends
So good. I had the medium spice on my shawarma and it was HOT, I loved it haha
This is what happiness looks like !!!! Even the orders before me looked amazing !! Soo good , EVERY time. Best poutine I have had . Staff was great!
My meal was so spicy that we could not eat it. My mouth was burning for a long time after the 2nd bite.
Don know how it got 4.3 star. 1- did not Put any Onion that cost me 0.85$ wat so ever 2- presentations was awful 3- received it cold 4- it was smashed all over the box Discusting !
My fav restaurant!! Great service and food
Perfect food
Great vibe! The staff is great... food is always hot and fresh and good prices!
Went there for the first time, great food, friendly service. Pretty big portions
Sault Ste Marie Ozmows is consistent with the one in TO. The menus always been delicious. I ordered a large size of mixed beef and chicken plate shawarma (large is actually enough for 2 people).
Amazing service and food
I really like their food here. Very clean. Staff are nice.
The staff here is so positive and charismatic! Somehow the chicken is more flavourful at this location than either Sudbury location, and the food here is incredibly consistent, always good. Highly recommend
Ordered delivery. We only received 1 of the 3 items we ordered and the drinks.
Good food
I have been here twice and got the same awesome staff! Thanks for the delicious food and excellent service! 2 staff handled more than a dozen customers on a Sunday night rush! Awesome! I will be back again
Best in the city
Really good food! Nice people :)
Great place, always friendly and great service. One of my new favourite spots in The Soo. Love the diversity of food were finally getting!
Food is good. Rude service. Dont answer phones. Walked in. Asked about not answering calls. Told they dont answer phones when they are busy. There are plenty of other stores around. Dont need to be treated rude and then pay for that rudeness. Last time. Three guys behind the counter - Monday 8/28/2023 805pm
Food was delicious and the staff was wonderful...they were taking time to explain everything to me in detail...it was an wholesome experience..
My visit to this restaurant was outstanding.Even during a busy time,staff provided excellent service.The beef rap was incredibly testy, and I am highly recommended trying it.
Its not my cup of tea to review a restaurant but really Great food and great service. It was my first time and they nailed it.
ABSOLUTELY AMAZING! We just ordered a huge catering order for our team, the service and staff was absolutely wonderful. 10/10 would recommend
It was very tasty for the price
Absolute finest food Ive ever eaten. I love spicy dishes and these folks can deliver! Not too expensive and huge portions. 5 stars all the way. Healthy hardy Mediterranean Egyptian food. Very polite staff.
the staff are amazing here. always welcoming and friendly and are very quick and efficient. overall very satisfied with the service and will definitely be a regular spot for me
The best food ever you need to eat here
I recently had dinner at this restaurant with a group of friends, and I must say, it was a fantastic experience. Despite having only two people managing all the customers, they did an excellent job of maintaining cleanliness and ensuring everyone had a great dining experience. The highlight, of course, was the delicious food. I highly recommend trying the Chicken on the Rock dish it was simply amazing. The flavors were on point, and it was cooked to perfection. Overall, it was a memorable evening, and I would definitely recommend this restaurant to anyone looking for a great meal and a pleasant atmosphere. Kudos to the staff for their hard work and the mouthwatering food!
Our group had a delightful dinner at this restaurant. Its impressive how well-maintained and clean it was, especially with just two staff members handling everything. The standout was the Shawarma dish its a must-try for its exceptional taste. I wholeheartedly recommend this place for a memorable dining experience!
Best Food Available there. Appreciation to Ayush Patel for his hard work.
I ordered the Oz Box and expressly said no onion. Repeatedly. My salad had a few onion and my shawarma and rice was loaded with onions. This was my first time to try shawarma and I was so excited to try it and highly disappointed in my meal and didn t eat it. Not sure I would go back.
My wife and I went here for lunch the other day. I should have taken pictures but I didnt. I ordered the chicken shawarma on the rocks(rice), and my wife got the chicken shawarma poutine. Based on previous visits we opted to get the hot sauce on the side which was a good call. I forgot to ask for pickled turnips so I requested them as they were making my dinner. The gentleman making my supper threw lots of pickled veggies on top. The food is just really good and for the portion size, reasonably priced. It was $36 to take out but as a larger than average eater i get a meal and a snack out of one portion.
Great service. Food portions could be better. Tasty as always
Always great! Amazing fries. Friendly staff. Yummy shawarma. Killer hot sauce.
Always great
Impeccable customer service, was able to accommodate all our requests. Indubitably recommended for everyone whos looking for scrumptious and filling meal. Ayush is highly recommended to provide immaculate experience.
Amazing food, and amazing service. I am so glad they are here in this city.
Excellent food, always consistent. The owner is very nice and will go the extra mile to make his customers happy.
Meat(beef)was grisley and chewy. Not good quality. Salad was ok. It was not worth the price. Will not be back.
Really good, but SPICY! Medium is a Toronto hot. Get the mild and decide from there. Great staff
Very bad taste. Chicken is too sweet and not well marinated. No clean tables, the floor is a mess, the cashier uses the gloves to do ur sandwich and tap on the screen. Unsanitary, and rude service. Never ever again.
While I liked the chicken wrap I had for lunch at this restaurant, my experience was marred by the rude behavior of one individual who appeared to be a manager. This individuals attitude was quite off-putting, and as a result, Im hesitant to come here again.
Fresh food, well Priced. Portion sizes are generous. Staff is friendly. Will visit again.
I recently had lunch here , and I must say I was extremely disappointed with the experience. The staff exhibited rude behavior that left a sour taste in my mouth. Its safe to say that I wont be returning again.
Kunj Patel made my food and did an awesome job, very good food and very friendly
Delicious food!
Very bad food i eat few days ago i will not come back again thank you
Ordered using Urber eats. Missing my two chocolate milks. Missing the 2 extra sauces and did not get fries in my chicken wrap. Not sure where the error occurred. The food was delicious. I would definitely get again but I would rather go to the store and order my food.
Ive only tried the shwarma wrap and its been good every time, expect there was one time it wasnt good it was probably because it was late and the ingredients were stale. Most of the time the staff is friendly. Inside its alright when theres only a few people there but when its full I dont want to go in because everything is so tightly packed and awkward youll be standing half a foot from someone eating there food while waiting to order, and waiting for your order, as well as shoulder to shoulder with other people waiting.