Aurora's Hillside in Sault Ste. Marie

Great pizza as always

Best pizza ever!

Had a panzarotti it was great.

Pizza was really good and a medium was perfect for 3 people (with leftovers for the next day!)

To the young women working front counter durning lunch hours today, perhaps she was having a rough day but her entire mannerisms were disrespectful. When I had pioletly asked for a fork to go with the salad I had purchased, she tossed it on the counter and told me to move so the person behind me could proceed. Will not be retuning here. Do not recommend.

Food was great as always...

Had the pizza ready for the time I asked.Food was hot and good even after driving home.And the young lady at the counter was friendly and efficient.

Nobody is perfect! #Auroras Hillside did, however, nail it so so so so ( 4 x so) very close this past Thursday March 13 2024! We decided to go for the large square #Pizza Thin Crust - Well Done - Pepperoni Mushrooms SausageCumble GroundBeef and Onions w GreenPepper on half! It was synchronicity from the idea right from the outset! We called. They answered. We spoke briefly. Discussion more than satisfied. We ordered. They said 45 minutes. i said Thank You kindly! 45 minutes later I watched as it was removed from Aurora s Hillside ovens! Sweet I said..finally a well cooked hot pizza -Not Doughy!! And, that s exactly how simple uninvolved the ordering was along with the pick up & purchase transaction. It was old school simple the way it should be! Mo coupons, no loyalty card, no survey, no unnecessary add-on sales! It was pleasure! Why not 5/5 across the board? Two Things: (1) Where did the mushrooms end up? That is an indispensable tie-the-flavours-together-item that brought the otherwise perfection in even their perfect pizza box down quite a bit! In fact, if it were not for the perfect service at near late 90s pricing (Not quite that good and cheap but still highly reasonable in compare to all options!!) and otherwise perfectly assembled and impeccably well cooked pizza,the while dinner could very well have never warranted even a word! Yet, here, I am providing a Beacon Calling report and Review on the place known as Aurora s Hillside which I will in rare fashion take a bold stance now and bestow it with the honour of TwinSaults Best Pizza hands down !! And, I did not forget: (2) Without a solid Chocolate offering and I mean chocolate desert offering(s) Perfection will always remain out of reach! Aurora s Hillside I dare you to #RefuseToEverLetItSuck and strive further toward perfection in the TwinSaults local takeout dining and takeout Italian fare spaces including ALL-Things-Pizza hands down! You are definitely the closest from my vantage today! Be bold: put double check item protocols in play & bring in some great local chocolate desserts (hint chocolate & marshmallow make delicious cookies especially served warm!) and watch your pies learn to fly right out that front door!

A variety of fresh and/or freezer-ready meals at reasonable prices! Everything is so tasty & fresh!

Everytime I enter auroras east or west youre humbly greeted and have so many home made food options. Take your pick and the food is pretty top tier. One of the best pizzas in town hands down. Always a treat.

Nice to see Auroras make a comeback after the east side disaster. Food was always cold and soggy but this crew knows how to make a pizza.

Update tried another attempt for a pick up order. Showed up after an 1hr pizza was not ready. 30 min later got the pizza and it was raw. They did give me a credit which I have very slowly used. Used to be great food. Lately they have been over cooking everything. Ordered a combo platter and asked for double sauce which they said would be extra which is not a problem. When the order arrived the sauce was not with it. Not a big deal but out of 5 orders and being charged for the I have only actually got it once. The combo platter was all over cooked. Chicken strip were rock hard baked potatoes had bacon that was black cheese sticks cheese was crunchy from cooking to long not even cheese anymore. The cheese dip was great though. When we called nicely to explain all they said was they would send out the extra sauce which would take another hour to deliver. Place has really fallen on my list of places to order from very disappointing

So awesome to arrive with my bike and heavy load there and see my friend Lil Jas for a pizza! Always loved the food there when I lived nearby during my journey!

Not bad pizza

Excellent pizza and wings with gluten free options.

Great pizza!

Just went and ordered a slice of pizza with the young lady workimg the counter who was very courteous and professional. Unfortunately the owner/manager was not. Reprimanding her employee publicly infront of customers is NOT okay - esp when that employee provides very good service. I will not be returning if this is the atmosphere at this restaurant.

Pizza wise these guys use to be amazing, back in 1995 . Everything has changed, definitely the most hyped/ worst pizza in the soo. Team perfecto pizza all the way now! Save your self the money and a trip and go anywhere else. Hey the service is great tho.

Best Panzo in town!!!

June 22, 2023 Brianna took our order over the phone, I called initially at 10:50am to place a large order for our company (7 people). Brianna was impatient over the phone, didnt want to write our names on our orders. She gave me a total and hung up promptly. I called back shortly thereafter to complain about her service and asked what her name was and so she told me but also was very curt over the phone. I asked if she did write our names down and if she could repeat our order to verify she got it right. After she repeated it, I verified it was right. We advised her 3x that we would be there to pick it up for 11:45am, her response was it might be later than that, but ok. And hung up. Upon receiving the food, our names were NOT written on our orders, we were missing a side of mayo for someones fries, and a meatball that was supposed to be added with lasagna. Other than the missing items and the service, the food was a pretty good.

Love it!!!

Used to be a good place, now it s overpriced and lacklustre food. Ordered 2 meals of spaghetti and meatballs with a salad. The total was 42 dollars. Take out containers were not full, and the bread they include was literally toonie sized. You feel like you re getting ripped off. On the plus side, the staff were very friendly, courteous and efficient. Great group of people working there. Just wish my meal tasted better than something I could get out of a Chef Boyardee can.

I went to pick up our order and I thought everything wasn t there. The person who had taken our order forgot our chicken Casear salad. Then the very nice girl at the counter (not the person who took the order) realized that the other Casear Salad was also missing so got another one. Once home we realized that we were also missing the add on meatballs that were ordered. Good food but when the orders aren t done right it makes for frustrated customers.

Excellent

I miss having a sit down Auroras restaurant, but the food is still consistently oh so delicious after all of these years.

Great food and service

Families favorite go to pizza place. Always awesome tasting, fresh ingredients. Keep up the great work!

Delicious pizza and cheesecake. friendly staff.

ALWAYS AMAZING

Cant go wrong with a meal from Auroras !!

Sad customer service

OMG, the coconut cream pie will melt all of your troubles away.

Great people

First time I ordered pizza from Hillside, very disappointed. It was burnt, crust was so hard you couldnt chew it, top of pizza was burnt. How could they actually send this out to a customer.

Kitchen was busy A.f but I was able to adjust my order and it was still very timely and the employees were fantastic about everything.

Much like an industrial pizza. That tells you everything. Also overpriced, medium size pizza 24 bucks. They wont see me again. Not recommended.

More like an industrial pizza.. If you go inside doesnt even look like pizzeria. Not inviting.. Service was just ok, prices are too high, medium size pizza $24+, can of Pepsi $2.60 ..Sorry but I wont go back.

To my friend working there who also does not like coffee or bacon - your costumer service is amazing. I cant believe that there is another person on this planet that shares those traits. Great food and service and always! Will be back from Toronto this week for more amazing food.

In a city with so many great pizza places...Aurora s is my favourite. Sometimes it is so busy that even a timed pickup or itll be ready in 45min means a little bit of a wait beyond that time, however it is worth it.

Always good food, big portions and a friendly smile!

Good food......especially their panzarottis!

My old man loved the soup you guys had and the pizza is always great. Always 5 stars.

Always absolutely fantastic service and one of the best traditional Sault pizzas in town. If you are from out of town and want a taste of a traditional sault pizza, I recommend you get one from here.

All the hype..nah. the panzo was a glorified sub. No sauce inside, I have never seen a panzo done so bald. And the pizza was just edible. Nothing special at all..sorry Auroras fans!

This is a takeout for premium frozen Italian food. Good variety, quick, easy, staff is helpful. I love the meatballs.

I always get the Penne and Meatballs with a large pizza for dinner

Ordered a pizza yesterday with Bacon and Feta, and let me tell you... THEY PUT FETA!!! It was amazing, there was so much feta. It was cooked thoroughly and defs in my top 10 best pizzas of all time. THANK YOU GUYS! Most places put like one piece of feta and call it a day.... not Auroras. Thank the chef!

Easily our favourite go to for when we want to pickup some hot pizza or pickup some frozen pasta sauce with meatballs for when we need a quick and easy dinner. One of the best pizzas in town and definitely some of the best sauce and meatballs around. Dont tell Nana!

Perfect deliverables are available

Great place to have a bite to eat, veary interesting menue, and freindly staff.

Good food good service

Auroras is fantastic! Pizza and wings combo is on point and there selection of pre cooked, in cooked, and desserts are insane. Come to the Sault for the scenery, stay for the Auroras!

god tier

I love your pizzas quality and quantity.

Great customer service

Always a great meal! And the staff are amazing especially during covid lockdown!

Lasagna was absolutely delicious... Friendly staff

Never disappointed

Best Gluten free pizza Ive ever had

Front counter staff amazing...thank you

Classic pizza

Amazing pizza!

Good food

Yummy yummy In My Tummy Awesome Pizza Tasty Pasta And Meatballs And The Coconut Cream Pie Is To Die For!!

Worst service ever

Great service Picked up a big salad and was very fresh

First time at the hillside location not as a delivery driver and had 2pcs of the meat lovers from the to-go warmer... It was like a meatier shower.

Pizza is always 10/10 but Alicia or whoever answers the phone is suuuuper rude

Visiting the Sault? Pop in and grab a sinfully delicious Chicken Parm Pizza and hit one of the areas many beautiful beaches.

My panzerotti had no cheese in it, and the staff that answered the phone when I called was rude and had a huge attitude.

Best food

Great food

Best pizza ever!!

Delicious food

Great place! Easy to get in and out! Kids love this pizza. Always our go to place.

Super busy pizza was good

Good pizza

The best pizza and root beer in town.

Great Pizza !

Best pizza .

Excellent service, pizza was amazing. Buttertart was so delicious.

Food always awesome but hospitality/service has taken a drastic dip since covid. Our last few visits, cashiers have been rude & customers upset due to slow service and cold takeout. Suggest more cashiers as 1 person answering the phone, doing orders and take-out a bit too much and unfortunately affects their demeanor.

Havent had the taste of home made stone oven baked pizza in years. Until we finally tried Auroras (Hillside). Fresh ingredients, flavourful and the crust perfectly done. Our new in-town favourite!

Great pizza and pasta

The food is really good. Selections from the freezer for good meals available. Disappointed when I purchased a gift certificate for my senior parents whom cannot use it for delivered (to their home) orders.

Its good

Another visit, another bunch of amazing pizzas. This is always one of my first stops in Sault Ste Marie and it doesnt disappoint.

Pizza is good

Great food

Perfect Place, very delicious

I hosted a large family event and had Auroras Hillside cater the food. It was great, thanks for the great service!

Usually their pizza is Superb!!! I mostly get a large Double Cheese & Pepperoni pie & I always ask for my crust to be extra thick & not too well done. But the last few times my order was not the greatest. The crust wasnt thick at all, it was hard/crispy & even the toppings were tough and browned. Finally, the Absolute best part of eating pizza, The Cheese, wasnt even soft & stretchy!!!

Best pizza in town friendly and courteous service fast and convenient

Ordered my pizza & wings special in store, paid for $7.00 delivery charge, pizza arrived over an hour later, everything was cold & old, did not look fresh at all, pizza & wings looked like a reheated order from the day before, never will I ever buy from Auroras Hillside again & I would suggest Batchewana First Nation find another pizza establishment to dole out their vouchers or purchase orders in the future

Got the cajun chicken sandwich. Chicken was dry and burnt to a crisp, old soggy lettuce and one tiny pickle, the only thing edible was the bun. Fries were almost non existent and looked like old mcdonalds fries that had been soaking in water. Been here a couple times trying to give them a second and third chance but apparently cant cook basic food. Not impressed in the slightest.

Great pizza

Great food and service

Auroras makes a wonderful pizza. It is not thin crust and has nice flavour to the crust. Toppings are plentiful and have good flavour (meat pizza). I would recommend them when you are in the Soo.

No customer experience at all. Waited for 5 minutes to get asked what would you like then get told sorry we are closed! The sign said closed at 10pm and got told this shortly after 8pm. Never going again.

Perfect

Best meatballs. Bread,buttertarts

We love Auroras pizza.

Best salads

Always been, and still is great food.

Food is always good quick service.

Service and food is great

Always great food with friendly and personable staff

I just bought a club house sandwich, who doesnt put any mayo at all on a club sandwich. Aurora does driest sandwich ever. I will never be back.

Great food

They sell the nicest pizza Ive ever eaten:)

the Service was great

The friendly staffs is their best asset

Among the best pizza in town with thick sweet dough crust and low acid tomato sauce

Excellent food

Not a fan. Is it just me or does one of the girls working there have a major attitude problem?Maybe she should get another job. Also, pizza is very bland and delivery was horribly late on an order.

Great place to get takeout good food.

Food is great, resonable price, i think they are large portions.

Go to this place all the time for pizza! So far the food has been great. You can add all sorts of toppings, from classic pepperoni and cheese, or something crazy!

Great

Fast, friendly, delicious.

Horrible service. Takes forever, food is overpriced and mediocre and they literally tried to charge me extra for ketchup! When I refused and left the girl at the counter started laughing....wow. Wont be back! They lost hundreds of dollars of orders for years to come over ketchup!

Pizza is always hot and ready in 45 minutes from ordering. Staff are pleasant and attentive to customers coming in.

Pizza just wasn t good , not the same as Westside won t order from here again

Great food

Food is always delicious and made just the way i like it.

If you are in the Soo, Auroras Hiiside is an excellent stop for pizza or pasta. My family took advantage of a local school fund raising event which sold Auroras punch cards for pizza or pasta.... Needless to say, weve used the card quite a bit. Fantastic pizza and the pasta is always cooked perfect.