Souperlicious in Scarborough

Food quality has declined. Soup had no flavour just spicy. So so disappointed!!!!!

Not what it use to be, soup pretty much all bones. Thin broth. Not as flavor. So sad use to go one to twice a week. Stopped going about 3 months ago. tried again today no change. To bad.

It was the day. Nothing else. I understand. Broth...that was all! No meat in the cowheel. No chicken in the chicken noodle soup? I am not kidding. We wont be back. I see the Oshawa Soupilicious is sposed to be outta business. Maybe for the same poor management! Was great Soup! Kid-friendliness: No one wants kids!

Came in today for the first time, we had the curry goat on white rice & oxtail and red pea soup.. everything was so good, and the staff were great also, we will definitely be back!

Amazing food, variety to choose from; as long as you don t come few hours before closing. Budget friendly. That Jamaican HEALING medicine. Badda Boom Badda Bing =)

Amazing food.

Would you stop making the soup so hot not everyone likes pepper, we complain about this before, for a while it was okay, just bought soup today and its unbearable with the pepper.

Good people great staff .. they maintain a professional attitude no matter how angry you are that they have ran out of what you wanted to order.. the restaurants very clean They try to be very accommodating keep up the good work over I ll keep coming back thanks for your wonderful service

For some reason these people think they can serve a chicken soup with no chicken inside the soup . Multiple times I have been to this location trying to order a chicken or goat head soup and they always say there is no meat in it. What s the point of calling it chicken soup if there is no chicken inside?

I have been going to Souperlicious Scarborough since it opened. I ve always had prompt and friendly service from Chrostoper!

Ive been coming to this location since its been open and my experience with the staff the food and the atmosphere has been overwhelming my main server is Christopher customer service is off the chain interacting with the customers very friendly etc I just take the initiative to let u know you have made a very good choice in your decision making thanks again for your service .

I am very surprised at how much food you get in the soup. Some places you mostly get...theres been 1 or two misses, nothing worth of a complaint.

The chicken soup was fantastic. Highly recommend

Not what it used to be

good spot , good food

Needs to be more proactive. Food is not ready when you get there and that is the issue most times

Customer service is below average. Workers need to be properly trained on dealing with customers Vegetarian options: Not much option to choose from

This store offers a special price on large soups at 2 for $12 between 6 to 7. The only thing is that even at 5:45 pm there is nothing left but broth. There has got to be a better marketing strategy for this restaurant to have extra items available for this special time of the day. It was quite disappointing.

Serving people broth even for the 2 for 1 deal is retarded. The audacity is unreal.

I want to give thanks and praises to the front man Chris!!!!!! Looking for EXCELLENT customer services and great food. This souplisiscious location is the way to go!!! Thank you so very much Chris you deserve a raise !!!

Absolutely delicious,we drive almost an hour for the oxtail and dumplings,super fresh and staff are greatttt, dont walk run to this place you wont be dissapointed

Nice and friendly staff,food is amazing.big the staff

Delicious food. Must try cow foot.

Parking: Friendly staff Food

Food was amazing service was great had to get a second plate

Wonderful service and amazing food. Thanks Chris

One of the male employees in the front has THE WORST customer service skills I ve ever seen in my life. He s rude, very aggressive, and gives the establishment with a lot of friendly employees a downgrade. Been going to this location from the beginning. I have recently seen him and my visit was terrible. The way I witnessed him speaking to customers and then myself was shocking. I would work on the signage in the establishment as I seen another person commented on that as well, he didn t seem like the gentleman in the front. Wanted to assist me with my questions in regards to the available items. He kept saying we have a sign, which very little and I was not wearing my glasses. Honestly, I would get rid of him. He shouldn t be in a customer service industry.

Amazing oxtail and red pea soup. So delicious and a good price for the quality and quantity of the ingredients. The staff were so friendly and helpful. 10/10 experience!! Highly recommend!!

Delicious chicken soup! The fried dumplings are yummy too. We make it a tradition now that every Saturday for lunch we grab a bowl of chicken soup and red bean & oxtail soup. Everyone working at this location are always friendly and helpful.

Great customer service sisters are on point. We love your soup Goat soup is underrated its really good

Food is amazing the service in even better

I m visiting from Florida and went there for soup earlier today. Evelyn the co-owner was very nice and accommodating. The oxtail and red bean soup was delicious and the jerk chicken patty were really good too. Go check this place for great food and excellent service!!

Love love souperlicious When I need a proper meal I know I will be taken care of. A neighborhood gem. Corn soup all day. The buy 10 get 1 free card is a bonus Food

Vegetarian options: Vegan patties and Vegetable soups Food

I was travelling to Scarborough and came across this restaurant that makes the BEST red peas soup in the City. The Oxtail and red peas soup hits for those cold days. The staff was courteous as I also sampled their jerk chicken soup and almond porridge, and they didnt disappoint either. I will definitely be back. Parking: Free parking in strip mall

Evelyn gave us outstanding service! The food and vibes were amazing. My boyfriend got me hooked on the cowfoot soup Parking: Right outside

Ordered 2 soups, peanut porridge, a patty and 2 dumplings. Got home and was missing a soup. The guy at the cash seemed like he didn t even want to be there . Can t comment on the good as it was my soup that was missing.

I first heard about souperlicious about 2 years ago i and fell in love with not only the food but the customer service. Ive been to about 4 locations and the service has been exceptional especially the location on Finch&Warden. This location on Eglinton East service has been the least pleasant but its not horrible anyhow its the closest location to me and they have the BEST peanut porridge blend out of all the locations ive visited so I strictly come to this location atleast once a week for the Peanut Porridge, unfortunately Ive noticed in the last 2weeks the blend has changed plus its darker. My co workers who Ive introduced to the porridge to them also noticed and were very concerned. I dont know if the Chef that usually makes it is on vacation or no longer with you guys but please find a way to get them back in there asap or at least get the recipe. I didnt know how bad this change has affected me until I was about to make my skip the dishes delivery order and how hesitant I am to even do it which is why Im here writing this review. Please please revert back to the old blend

Ordered the chicken soup & the red bean & oxtail soup & it was amazing. Great portions. They were both filling and flavorful. I can t wait to go back to try the other flavors.

Corn soup is delicious! Great service.

HORRIBLE HORRIBLE Customer service. It was like i was bothering him, and it was a hassle to serve me. I don t understand, if you don t like people.. DONT GO INTO CUSTOMER SERVICE INDUSTRY. And the soup tasted like paper mache .. no meat and huge chucks of potato. I would have given this place no stars if I could!!

Really wonderful staff and great food one thing though; I d really like the Cowfoot soup to be ready by at least 930am; Store opens at 8am and most times it s not ready for sale at that time.

Employees are nice but my patties I ordered were wrong. Asked for.2 shrimp 1 callaloo and a salt fish and ackee and got 2 shrimp and 2 callaloo. I thought the patties were only OK.

I usually buy a small ox tail and rice once in a while from them and its OK, nothing special. It usually costs $14 for a small, but Today I bought a SMALL ox tail and rice and for a small it came up to $18. $18 for a small!! Thats outrageous! You can get a large for cheaper from Patty time and it will taste better. Needless to say I will never go back to Superlicious. My whole work team wont go back to them.

Some of the best soup Ive ever had in my life hands down best soup shop in Scarborough. 5 stars well recommended I will definitely visiting again.

I really like the soup at Souperlicious but, today I ordered a chicken soup and it was so watery, the potatoes were undercooked, the chicken had no flavor at all only got 2 pieces of a small chicken. Overall it wasnt good. I think the money that the company is making is going to their heards. This is why black businesses fale after a couple of years, they get swell headed, giving customers attitude serivice gets bad after years of opening.

My boyfriend ordered a breakfast for me and when I opened the ackee And salt fish I was shocked to find a 2 tablespoon at best serving in the container. When I called to tell them, the worker who Answered the phone didn t seem surprised and the owner didn t want to come to the phone. Very disappointing! Pictures posted show the amount of food that was sent.

Great Resturant meal was amazing. service was excellent.

The food was amazing and the service was great. We will definitely be visit again on our next trip.

Souperlicious is my favorite place to eat. Sure feels like a home away from home. From amazing customer service to delicious meals wow ..

Decided to try this place recently and the food was amazing. Customer service was great and the staff were pretty friendly and professional. Would highly recommend! I m coming back for the red bean soup next time!

At first the food used to be very tasty but lately the food have no taste maybe they changed the cook very disappointing I really hope that they do something because it used to be my go to place

Ordered the red pea soup with oxtail. was very tasty. comfort food at its finest.

Decided to try some soup, got 2 chicken. Soup was tasty but not alot of chicken in it but broth is nice. My husband like it. Surprised at the service here, lady saw me but ignored me for 5 mins while she played with her phone. I was turned to leave when she decided to greet me. Dont think Ill return I was not welcomed here. Felt like a fool just standing around and waiting while she was texting on her phone.

Soups are delicious. Cashew porridge is so good! Food : 4/5

This review is based on using the Too Good To Go app. I purchased a surprise bag for $5.99 and received 3 large soups. The value was great! The soups came frozen. Which was no big deal except they were packaged poorly. I was parked just outside and the very short hop to my car still resulted in sticky icy soup hands. The soups were not to my taste, but were very flavourful.

The chicken soup is my favourite probably the best soup I had !!

Excellent customer service!

Honestly, im going to be as truthful as possible. Ive been reading multiple reviews and its the same as my opinions, but everyone should make their own judgements. I ordered a large chicken soup (rated #1 on uber) and red bean oxtail (rated 2). As others have mentioned, maybe theres a new chef or maybe the restaurants getting stingy. The taste of the chicken soup is on par with campbells. Id say campbells chicken soup in a can was better than this and thats a fact. Im not sure having chicken bones in the soup is a good idea, and if you say it adds flavour, this soup has none. Also, how do you mess up boiling a potato? This is extremely sad coming from a novice cook. The oxtail was decent but, again, stingy on the meat. Overall, if you want something decent and cheap or crave soup order from here. Youd save more money and enjoy it more ordering from a can. Basic 3 stars because it was not applicable.

Second time now that I found hair in my soup

Nice food and good service

Tried it for the first time and will never return! Ordered large chicken soup. Very bland, no flavor, huge pieces of chicken parts (bones, gristle, other parts of chicken that should never be in a soup). It was disgusting! Inedible! Barely any vegetables. I threw it away. Waste of time and money. The workers lack customer service. They dont make eye contact or smile. Looks like they dont want to be there. Went straight to Aunt Elsies afterwards for REAL soup. P.S. This place is not even deserving of a 1 star.

Brimley and Eglinton location - Really disappointed that the service has gone down the drain. When they first opened they had a few pleasant ladies working there. The ladies were on point and actually served you a decent portion. Most recently, staff have been serving customers while they are talking to people on their ear pods. They guy there June 27 and 28 couldnt even utter what can I get you cause he was too busy carrying on a conversation with whomever was on his phone. This is the second employee I have dealt with feeling its okay to be on the phone while serving a customer. A next girl once aired out all here friends drama while serving me. So rude. It takes less than 5 mins to serve someone so get off the phone. I have seen girls with extra long nails serving food..no gloves. Gloves could not fit but if the person working next to her has gloves on then there is some sort of standard that should be followed. Even though the food is good something has changed and its for the worse. Go back to the original staff. The best location is further in Scarborough at finch and pharmacy area and even the food is not as good the service is worth the drive.

I was met with amazing customer service upon arrival to soupalicious. Food was hot and ready, not to mention amazing. It was a great experience that I attribute largely to the amazing team they ve hired (: I ll be back!

Parking: Ellington and Brimley excellent customer service Recommended dishes

Best Caribbean soup I ever tasted. Everything was made from scratch and they take their time in making it perfect. I don t know why people have so much hate on them where many places make soups from premixed ingredients. These kinds of restaurants should be welcomed and appreciated. Good job guys.

I recently moved to Scarborough from Brampton, and I am happy to say the service and the taste are the same thanks for being consistent keep it up.

The food and customer service was great.

They do not have good customer service, not welcoming, rude and do not explain the menu. I ordered a red bean oxtail soup and there was no oxtail. I would recommend the other location but not this one.

The place is adequate which doesn t inspire confidence, and the selection is not great, but the oxtail is among the best I ve ever had. Not a fan of the price point but I ll go back for that oxtail

Best in town

Superlicious has the best soup in town and they cater to serior citizens great job guys

I was so excited when they decided to open a Scarborough location. The soups have always been amazing. No complaints there. I noticed the other day that they added breakfast to their menu. So excited. And thats where the excitement died. I went to the brimley location. Originally asked for ackee abd saltfish but after seeing how it looked I opted for the saltfish and callaloo. Sis scooped half a scoop of callaloo and spread it across the bottom and 1 ½ green banana. This was the saddest dish Ive ever eaten. This callaloo was fresh abd bland. cant taste no salt from the saltfish. Im honestly disappointed in the serving size . Ive gotten lunch and the potions NO WHERE NEAR COMPARE . I want my money back respectfully.

The soup and the porridge was delicious so full of flavor. The new owners that took over recently were very friendly and provided great service. The regular evening staff members are always amazing to me whenever I visit

Karmen and Evelyn were amazing ! Great friendly service and the food is amazing ! Must try and tons of options 5/5 will be back !

Staff is friendly and very accommodating to my needs. The Soups are full of flavor. The patties 10 out of 10 Dietary restrictions: Vegan options,are available Parking: plenty of parking all day Kid-friendliness: Kid friendly options Wheelchair accessibility: Yes, available

Every time I come in here there s no Pattie s ridiculous

The person cooking the soup on Tuesdays needs to stay out the kitchen.Twice i bought soup on a Tuesday a cowfoot and a chicken foot the worst soup ever. It was just salt and water. Then a friend of mine got me the same two soups on a different day of the week and the soup was amazing. If only the soup was like this all the time. I wont spend my money on food that i will most definitely through in the garbage. Nobody wants oil, salt and water soup.

Female server was extremely rude and dismissive talking negatively about customers in the back is unprofessional. The male server was kind and respectful. Customer service from her was the worst I have ever experienced at a restaurant.

Walked in here just to check out the food, wasnt able to see it, but when the server said how would you like to try the soup? I said sure, he gave me a free full sized sample of the spicy jerk chicken soup and it was BOMB!!!!! He also said share it with your wife, I said I Definitely will, left and got hungry walking back home, decided to eat it lol, walked about half hour back to Superlicious. The door was closed. They were closed. Had to ask them to kindly open the door so I can tell the server that was the best soup Ive ever tasted since my father passed away in 2018, My dad used to make a soup just like that. When I ate it, I literally cried. Had to go back to Superlicious and thank the man PRINCE for the FREE SAMPLE. I will DEFINITELY be RETURNING HERE to try Heverytingggggggg... plus I have to let my wife try that soup. Thats if I dont eat it out on the way home lol. Thanks Prince, your the BEST. Ill be telling everyone I know about this place!!! Respect again. Parking: Place have a whole heap of parking mon, stop chat bout di parking an go try di jerk chicken soup, nuh waste time!!!!!!

Ive never been soo livid. Not only did i not get the soup i ordered. The soup i did get was so oily and it consisted of just carrots and potatoes and 1 chicken leg. Im more upset that i did not get the soup i ordered. I could probably get over it. But the fact that i got something i never asked for and to top it off its just a cup of oil im beyond. UPDATE: so i was able to get the right soup after returning it( which is already annoying) but to tell the person serving i think might have been the manager. Hey can you please make sure theres other stuff besides just potatoes and carrots. Theres was no dumpling in it last time. Not even 1. This experience just taught me im better off making my own soup.. but when your sick and your not feeling well and your not able to make a soup this was just really upsetting. Im used to a soup that has squash, pumpkin, cho cho and dumpling!! Im wondering its clear that there is no shortage on carrots why not just make a carrot soup? Or even carrot juice? Im just asking cause the amount of carrots thats in my soup is just a waste! But tells me that the restaurant was cheap on ALL of the other basic ingredients thats in a soup. Smh i get your a soup restaurant but that means you guy s specialize in soups. You should have all the standard ingredients and not just carrots and potatoes.. we can go to a regular not a Jamaican restaurant and order a soup (any) and not even them would flood it with carrots and potatoes! Just disappointed as ive had the soups here many times. But since the new management has taken over i havent stopped by.. i heard the big big promotion on the radio bout new management and to come and get this . Well Now we know

Customer service is lacking and the soups are overpriced, I paid $18 for two small soups. No menu posted in the restaurant, so you don t know the price of your food until you re at the cash register.

I visited This restaurant because my daughter sent me there to buy chicken soup. I ended up going back there three times after, cause of the different types of porridge they made. Hominy corn, peanut, cashew, almond, cornmeal and they change daily. I personally mix the almond, peanut and cashew, when I visit. Vegetarian options: I hope that they will expand and offer more of a vegetarian variety in the future. Dietary restrictions: Ease up on the sugar and salts.

The best spot in town

Party in the mouth. 1 chop 2 chop 3

Used to love these soups. I usually buy at least 6, but lately they are watering down these soups too much, I am not pleased, the public knows what you are doing eh??

Wow based on the line up outside this must be some amazing soup. Ill definitely have to come back and try this.

Opening yesterday and it was busy but controlled. Both soup and porridge any size were $5 thay day. Even regularly priced their pptions and very affordable. Many people in the plazza were confused by the hustle and bustle bcs they clearly arent used to it. This a great location with many buildings and houses nearby, and the community is very ethnic so the business should flourish once popularity spreads. My heart was set on the Corn Soup but they ran out while I was eaiting in line so I ended up getting the fish soup and two jerk chicken patties. The soup was very tasty, a little more spicy than expected towards the end bcs some pepper that may have buss settled at the bottom of my portion. The large container size is a perfect serving that leaves you filled but not stuffed. The patty now - I was VERY pleasantly surprised by how flavorful it was. This actually tasted like jerk chicken that was prepared, cooked, and ground down into patty filling. Other places Ive tried were not this. If available Ill be getting a box from them. Very small but important detail - as items were no longer available they were removed from the board! Its very annoying as a customer to go in and see all items listed but most arent avaikable. The entire meal was on point and I will be returning. Congratulations on successful opening da.

Lobster bisque is delicious, good portion for a small order

OMGGGGGGG LET ME TELL YOU. WE HAVE THEEEEE BEST SOUPERLICIOUS LOCATION OUT OF ALL LOL. Went and got me a chicken foot and a corn. You can taste the love super flavorful chicken foot falls off the bone. Theyre about to get all my dinero

The location was clean and staff were friendly. Only a few customers were there on a Monday afternoon, so service was fast. I tried the goat soup (ox tail wasnt available) and curry goat and rice and peas meal. Both were very good - particularly the soup. It tasted home made, like something my mom would have made. The curry goat had bones but not too many and there were many large chunks of meat. The food was tasty but not very spicy, which is good for me. I will likely go back to try their other soups.

I first heard about Souperlicious from my Nail Technician who has had their soup numerous times at their other location. When I found out it was not far from where I reside, I was anxious to try their food. Ive had their soup and porridge. No thumbs up here. More like all ten fingers :) Extremely delicious and you can taste all the seasonings. Very clean and great customer service.

I was very disappointed with the product i purchased, but most of the biggest disappointment came from the customer service. Needs improvement since the staff dont know how to talk to their customers.

The person at this store is really rude. I just went in to pick up an order and she started arguing with me. Worst experience I ever had in any restaurant. I left the order unpicked. Never again coming back to this place. This ruined my day :(

I had their soups and they tasted great.

Delicious soups ! Better then the Brampton location in my opinion! And the staff is awesome! Supper Friendly. So happy we have a store up in scarborough now !

So happy there s another location in Toronto. I tried the callaloo and salt fish patty and red pea oxtail soup!! Both tasted great! Friendly and warm customer service Update from 5 star to 4 stars: I ve been to the restaurant a few times now and have experienced below many times. Great restaurant but my only issue is that when you walk in you see a full menu (on the dry erase board), but when you place your order you re told sorry we re sold out I would suggest updating the menu throughout the day, so customers aren t disappointed when they reach the desk.

Ox tail dinner Amazing

Best soup in Scarborough!!!

How could this place close at 6 pm on a Friday, the soup is all finished. Had to go to Sunrise to get the Irish potato soup with Red beans...maybe they should open later.

I don t know what it is with Caribbean restaurants but for some reason they can t get customer service right. Then they wonder why they don t get a lot of support. Ordered via SkipTheDishes and they didn t have something on the menu so someone reached out saying he s the manager. This isn t the 1st time that they messed up my order and the 1st time it happened the lady that I spoke with was glad to fix it with zero hassle BUT TODAY! Whoever that manager is they might want to reconsider that position because he was rude, dismissive and unprofessional! This man was telling me they had no jerk chicken after I ordered that based on what is displayed online and I needed to cancel the order and resubmit with what they have available! Ummm what????!!!!

No flavour and meat in the soup

Best Pattie s

Yesterday I ordered from the Finch location and was ecstatic with the overall order which was chicken soup and cornmeal porridge. Everything was perfect to a T! Today I asked my friend to pick up 2 chicken soup s from this location as it was on his way and this is the first and last time I do! One of the soups barely had any chicken in it and they put in corn, why? No clue! The second soup had two tiny pieces of chicken and more corn! I thought I ordered Chicken soup not corn soup with some chicken in it! Really disappointed that the corn was added to full up the soup instead of the actual soup with CHICKEN!

Delicious!!!

The lady is so nice and friendly. But the jerk chicken has no flavour and can even say doesn t taste like jerk chicken and the rice and peas lacks salt.

Tried this for the first time. Very clean place. Chicken soup was spicy and delicious. Porridge was good. Never had it before so not sure what to expect. Will return to try other items on menu

I ordered a lg chicken soup. Came to almost $10. Didnt even get a bun or pk of crackers! My chicken had bone in it, so I ended up just digging it out. And there was some kind of long white thing in it. Dont even know what it was. So again, ended up digging them out. What was left, was tasty however. There was 2 girls working there ( ha! 1 working, 1 screwing around on the phone!). Dont think that Im interested to go back

Food turn all the way up loud

Souperlicious has amazing soups and at such an affordable price. The food is always consistently good. Camille and Asha are wonderful employees. They always greet me with a smile and make me feel welcome. They provide impeccable service. These ladies deserve a raise! The service is always fast and friendly. I will continue coming here weekly and recommend it to all my friends. My favourites are the goat soup, red pea, and corn soup. My kids love the soups too, so its an easy meal choice when I dont feel like cooking.

Amazing food. I come here whenever I m in the area.

Great tasting soup but a-bit too thick.I tried the oxtail and red pea soup.

Soup had nothing inside it, porridge is just flour! No Flavour! This location is the worst

Customer service is trash, none of the workers have personality, no hello or nothing just straight to the order. First time I went I ordered a protein bowl, super stingy with the veggies.. how is it a protein bowl with hardly any veggies on it? Disappointed and it s a black owned establishment, y all wonder why we don t support our own. Do better or hire staff that actually are happy about being there.

It really bothers me that as a customer that wants to come to your establishment and support YOUR business, I m treated like I m not welcome and questions are answered with annoyance. I came and looked at your Menu that was posted and asked for a specific soup that s on the menu, she said they ran out. Ok no biggie, I ll choose another one. I asked what is available and with annoyance she listed the soups that are available. I m a visual person and I pointed at one and asked which one is this and she just repeated (annoyed) all of the soups again. Seeing that she maybe didn t have the best of day, I pointed at the one I thought looked delicious. The way she slapped them into the container was something else... Then I asked if I could have Cashew porridge (again posted on the menu). She ignored me, I asked again, she just shook her head, I figured it s finished. I asked what about peanuts, she completely ignored me and went to the next customer. Now I am a little bit annoyed to be treated this way. I asked again what porridge is available. I always come in to the store in good spirits, say Hello and order my food but to be treated this way, I ll think twice about going there. I rather drive 15 minutes to Morningside and sheppard to Just Soups, where I am treated like family. Oh and the soups are not even all that at Soupalicios. Sometimes It s good, sometimes it s bad, you never know what you are going to get.

Always a friendly and welcoming atmosphere here. Ive tried all their soups and food and was waiting to write this review. Its very tasty... And the lobster is amazing. Janette is always friendly along with the other staff. Great customer service. Try them out... Come early because the for is delicious.