Sunrise Caribbean Restaurant in Scarborough

Worst food ever! They microwaved my food before handing to me. I told them I wanted a refund.

Terrible food. Rice is bland. Salad ain t even a salad it s warm cabbag. Just go KFC next door.

Great quality and flavour!

I just left, I ordered 3 porridges. The cashier was on a call in her ear piece, she didn t hear me calling her and was telling the person on the call, this girl has no manners she s rude and doesn t know how to talk to people .As I m leaving she telling the person on the phone she gone, no manners, don t know how to talk to people I called back asking for her name, she s now refusing to give me her name and calling back my phone 3 times now. Disgusting behaviour, will never be going back. If the manger is seeing this, the cashier that Is working JUNE 28 11 30 please speak to her, you can see on the camera her demeanour and behaviour towards me.

Everytime I give these guys a chance it s always worse complete garbage service I ordered breakfast at 8 am on Uber eats I had 2 drivers because they took so long to make the food I didn t receive it until 10 am, when my driver had gotten there ( second driver 30 mins later ) he still had to wait a additional 20-30 mins for them to even start preparing already made food .. the food was disgusting and missing potatoes and green banana just threw the last little left overs of ackee and salt fish and it was watery and spoilt food poisoning right away.

This is uncontested terrible Caribbean food, rock hard fried chicken, rock hard beef patty.

The chicken was 80% bones, 15% breading and 5% meat. Way too expensive to get that. Tasted ok but Ill never go back.

Festival was ordered not rock stone. Very disappointed.

Very slow service

Go to Island Spice instead

We ordered bbq chicken and oxtail. Instead of the bbq chicken we got fried chicken. This would have been an okay alternative if the fried chicken didnt taste stale, but unfortunately it did. You could tell that this chicken was at least a day old and they re-fried it to sell for the day. Absolutely disgusting. Id say it was some of the worst fried chicken we ever had. Even KFC nah tasting so bad Oxtail was mediocre. Tasted extra sweet and texture seemed like it was a bit undercooked. The only thing we really like from this place is the liver and the porridge. Would not recommend much else. Even rice and peas nah authentic. Who puts corn and green peas in their rice and Peas? Lawd these ppl nah really getting anything right

Amazing food taste of home for sure

Look, I just ordered a large red peas soup and fried dumplings through Uber eats. The read peas soup had no beef in it, ...and its been awhile since I ordered this soup from Sunrise, its used to be so good, now its just not worth it. If a soup is all I ordered and you cant even give me meat, just two large black bananas. But you can put your realestate flyer with my order. Thats tells me, if he is going to short you on the soup, he is going to scam you with the houses. This place has gone down in quality with the food. And I dont want your flyers esp if your cutting down the food but increasing the prices, I wouldnt want to do real estate with you., I would like my order properly not short.

Vegetarian options: Need more vegetarian and vegan options Food

Please be true to your opening hours, it s shows that you are open at 7am, its 7:20am and still not even light is on in the restaurant. Parking: Busy plaza

I should have checked the Google reviews first because other places have this restaurant ranked with a high 4 stars. My experience eating here for the first time - take-out: The rice was poorly cooked. The fish was old and stale. The cabbage was slimy. Didnt even bother to eat the BBQ chicken. I only pray this food doesnt make my family sick. It is safe to say I will never eat from this establishment again.

If you saw where the food was prepared you would never eat here again

Worst awfully meal every. I have no words. Giving one star is pushing it The one star is for a fair greeting Food : 1/5

WORST REATAURANT EVER.

The food was not very tasty, the Oxtail was under cooked and staff was not friendly at all. The hot sauce was very good

The food is not bad but there are things I just would not eat from there, knowing that is it not owened by a real Jamaican person, it makes it hard to know who is cooking the food. I will say that the employees all appear to be predominantly Jamaicans My children absolutely love the fry and BBQ chicken there. I havent tried it.... Tried their red peas soup and wouldnt eat it again. Overall, this is commercially tasting Jamaican food and just not authentic enough for my taste.

Please do not ever eat from this place. Worst food and service EVER!!!I ordered from this place I got the fried chicken with rice and peas with coleslaw. The chicken was dry and tasted like it was from the day before. The coleslaw was spoiled. when I came back to the restaurant to complain about the food the ladies that were working knew it was spoiled but still had given it. They did not care nor gave me my refund. THEY SAID IT WAS WHAT I OREDERED! NOW TELL ME MAKE THAT MAKE SENSE. I did not want old and spoiled food. Worst food and service EVER!!! IF YOU EVER WANT TO WASTE YOUR MONEY AND GET SICK AND GET TREATED DISRESPECTFULY YEAH THEN BE MY GUEST.

Worst food ever. It shouldnt even be called west Indian food, because are food doesnt taste like that.

We went to this restaurant for breakfast, we dined in, I needed to use the washroom and the server told me it is out of service, I asked how long and she didnt know. I told her that the restaurant should not be opened for dine in without washroom service, she said there was no washroom during Covid and it is still covid time. What she fails to realize is that there was no dining in during high covid times so they didnt need to provide washroom service. Not nice at all. She was not sympathetic to the needs of the patron. No washroom service no dining in. That is the law. Get your act together and serve people with dignity.

If you like salty salty food go for it Also they have the worst black cake ,is disgusting dry and not mixed well never again Recommended dishes

Apparently a large liver, and callaloo mix consist of a small container with half spoon of liver and a spoon of callaloo. Come on Sunrise I know food cost have gone up but....

It s been 10 plus years of super delicious taste. A most try food!

I visited your location at Parkwoods Village plaza. The food is good and very tasty. The only complaint I have is that one of the staff members is quite rude, especially to her co worker (who I felt sorry for her) then she proceeds to talk under her breathe about her co worker and kissing her teeth. Not professional and not welcoming at all.

Amazing food & better service

Food was good portion the place is clean and customer friendly will definitely go back

Very good service food is good and portions are good has well

Fresh, tasty, friendly staff. A regular go to for Carib food

Food was good

Great customer service!

Very good food. Customer service very good. Clean an nice sitting for dine in. Highly recommended

Parking: Came her service was great food was good

J and the team bring amazing food with amazing service. When ever I have a craving for some Caribbean food sunrise is usually my first choice!

Very pleasant and excellent food options!

Good experience.

Great tasting food and even better customer service. Weldone

Parking: Markham/Sheppard, several spots were available

Good food

Foods are delicious,and The guy I met today is so nice.

Great food and even better service. Love coming here!

Great customer service and amazing food!

Great service and food

Great ackee and saltfish

Stopped by to get some food. Amazing service and huge helping.

great food

Absolutely loved the service that was provided by the staff working today. They were friendly, attentive, and genuine! Parking: Plenty of parking space, and conveniently close to the store. Kid-friendliness: Service was very welcoming and made customers like myself feel right at home!

Always satisfied

great place love the food here

Great customer service and yummy rum cake.

Went to Sunrise Restaurant this morning at a excellent experience lady with a green hair and piercings she served us amazing breakfast polite and really good customer service food was awesome thank you

Very kind service, excellent food every time Ive gone. Great value aswell!

This is my go to Sunrise location. The food is always fresh and the ladies are wonderful!

amazing service.friendly and clean delicious food

Very good food & good service

I love their breakfast special and soups!

Great service

Parking: Thank you very much my friend parking

Great portion and customer service was great !

Amazing food! Great experience.

Great service!

Exceptional service! Food was amazing, service was quick and staff was friendly! Definitely recommend!

Meal was prepared excellent and food was delicious

Love the location and the service is always good real Caribbean food

Nice environment food was good and Richard was so friendly and caring 5 stars

Great food lovely customer service

Very good service

The tall young lady that works on Saturday mornings is so pleasant and makes you feel welcomed

Best dumplings in Toronto. Jerk Chicken was bomb too.

I m bought a curried goat, oxtail and 2 red peas soups at this restaurant and the food was the most distasteful Jamaican food I ve ever had! The soup was tangy, like no red peas soup should be tangy and taste like tomato soup. The Curried goat was bland and full of fat. They used sheep meat not real goat meat. The oxtail was not bad but please stop putting sugar in it. I just lost $61, I m very disappointed.

Got breakfast today ackee and salt fish was good and cornmeal porridge was good too.

I usually get there chicken soup but today felt like fried chicken meal...it was good hot and fresh. I enjoyed it!

Today I went to check the place out since sunrise restaurant haven t been operating enough costumers for a few years. I went to check the BBQ chicken with rice and peas with oxtail Garvey, it turned out that it was $14 for a meal including a drink which is pretty expensive during this time we living in. The lady seemed kinda shocked and nice at the same time, I told her my order and she instead put a extra bread in my bag with a smile face and told us to write a review. So honestly me I wrote a review, the customer service was ok, the restaurant was a bit empty with no individuals inside it, and overall great experience here.

So slow the service omg ! You cannot serve only two people working and talking on the phone, that s why the orders takes so long

Horrible place to go . First time I go to this restaurant, I find a tall black girl with a gloomy face, she was facing away from the cash, I say hello 4 times, but she doesnt respond or even turn to look at me, then at once she turned and her head and yelled at me in a big voice, Am busy, you have to wait!! Rolled her eyes and went on with her things. Second time, I walk in, I find this short light skinned black girl, shes busy with the debt machine, I say hello, but she just continues and never raise her head to look at me. They have the worst employes with the worst attitudes and customer service.

I have ordered a red peas soup, all that was in that soup was a lots of fat ...and one more thing that soup was no red peas soup at all.I am so disappointed will not order from there ever again.

Convenient place to get Caribbean food, even on Holidays. The price and portions for the meals are ok. I do recommend their meals.

Theyve lost their way! No longer of the people. This is the danger that potentially comes with franchising.

Very good food and affordable

Decent Caribbean food when youre craving. Jerk chicken and rice and peas were good.

Food quality and portion sizes have gone down immensely! The latest meal I had from them had chicken that was mostly bones and the rice tasted like it was a day old or so. It was definitely not fresh and the chicken was not meaty as it use to be. The coleslaw portion was cut in half and it tasted expired. Very disappointed in the quality of food and will not be eating at this location again despite being a loyal fan of the Sunrise franchise over the last 15 years.

Fish and fried fish were great! Rice and peas awesome definitely get the gravy on top!

Really good food, decent prices

I placed an order on skip the dish and I was given a free fired dumpling. I wish they had dumplings in my red pea soup. Great customer service overall.

Ordered takeout and super delicious!!!

I cannot believe how rude the lady was. I was clearly a burden to her day by asking her two questions. My portion of jerk chicken was tiny, I asked for some extra oxtail gravy on my rice; none was put on, and I was charged a .40cent hot sauce fee. If you re okay with rude service, poor tasting food and small portions this is your place.

Are they serious?

At lunch hour, the food was cold, service was terrible, no smile, hello or thank you. REMOVE THE TIP OPTION!

I was craving some Jamaican cuisine, a friend of mine recommended Sunrise stating that it was the most authentic form I was gonna get in Scarborough. I went to this location and I was served by one of the most ignorant individuals I ve come across. She destroyed my experience and unfortunately I will not be going back. If your miserable stay home. Customer service is not for you.

Its your typical Caribbean style food. Nothing too special, but when you need that back home taste. Its a great place to go.

The meal was absolutely disgusting the jerk chicken. Was like chewing gum, old chicken warmed up no taste. Staff is rude they should call it hakka cuisine not Caribbean food.

Love their poridge the food is sometimes lacking..too salty..

Fantastic transaction, and customer service. Had a lot of not so great experiences at other locations, you guys have definitely changed that! Thank you!

They dont deserve even one star because last night I buy dinner and paid 16$ cash with jerk chicken and rice but the chicken pcs are very bad and dry rice is difficult to eat and please dont waste your money because they are greedy to cover the orders. Thats all I want to share with other people to save time and money.

Was by far the worst jerk chicken I have ever tried! Jerk chicken tasted like it just came out the microwave and oxtail gravy was so sweet with brown sugar I couldn t eat. Will never give my hard earned money to this joke of a Jamaican restaurant!

Ive been ordering large chicken soup from you guys on Uber Eats and i have got to say it is absolutely Delicious. My mom has also become a fan. Thank you for the complimentary festival. It was very tasty. Keep up the good work. We appreciate you and will continue to support your store

The food is good.

Ive never seen a female in this place that smile with customers. They always look like they dont want to be there. Such a turn off. I dont think Ill go back

By far the worst service and food I have ever had from a sunrise.. the lady had the worst attitude and the food was some kind a special..it was 10 dollar look at it..and taste nasty! Like the ladies attitude

Verry nice

Terrible and unprofessional food place. Very disrespectful and a disgrace to the Jamaican culture.

I dont get the negative reviews... The food is great, I love the ackee and saltfish.

One of the Worst curry goat I ever tried! Portion is very small and too pricey

Worst sunrise location ever. I wouldnt recommend this location

Good food but horrible service!

Portions are generous & the food is delicious. Got the jerk chicken with rice/peas and ox tail gravy, highly recommended!

The service was really bad and it taste like the food was reheated , also the coleslaw was spoiled , we call to notify them and they were so rude . Disappointed that the could have poisoned us with no apologies at all

I just ordered a goat head soup from this restaurant. I waited over an hour for it to be delivered by Uber eats. I will never know how this soup tastes because the soup containers were on their side and all the soup was in the plastic bag. Be careful when ordering from this restaurant they don t take care and how they package their meals. I called the store to let them know and they really didn t care even though we suggested to them that they should at least have a cardboard to support their soup for transport. Doesn t seem like they care much about CustomerService or how their food is presented so I would worry that the food isn t as lovely as well.

By far the worst dining experience I have ever had. if I could rate it a zero I would. As I enter the restaurant the girl on shift kisses her teeth and proceeds to the back of the restaurant for a good 10 minutes. Since it is an hour before closing and no food is in the display window I asked her what was still available. I have never been met with such disgusting attitude in her response. I don t know who hired her but she clearly look like she nah wan be deh. It was a turn off and I was gonna cancel my order but I tried to justify her attitude with a bad day. So I left and let my husband deal with her. Only for him to tell me she tried to double charge him for my drink I had already paid for with even more attitude. She didn t even have the decency to apologize once proven wrong. Sunrise do better with your front line/customer service reps.

Order bbq chicken through skip. Chicken was harder than algebra. Clearly day old food. Never again!

Their Food is good and overpriced ! The Staff especially female staffs are too pompous and arrogant. I went there today July 15, 2022 around 2;00 - 2;15pm to grab Lunch. Said Hello to alert them a customer is waiting to be attended to as there was nobody at the cash register. The arrogant slim lady who saw me from where she was standing just look up and snub me. I knocked on the counter top to sensitize her of my presence and the she yelled ;What !!! . Reluctantly she took my order and guess what ! She packaged the order and instead of handing it over to me , she threw it to the counter Top and without a word went away. I reported her attitude to her mail co-worker who eventually came out from Pantry in her Presence. She said nothing and there was no sign of remorse. I returned the Food and demanded for a refund. What a place.

Nice food and staff

Pretty good Caribbean food has the curry goat and rice combo. The goat was a bit fatty for my taste. Also had festivals and fried plantains on the side

I go for the dumplings and jerk chicken, usually spend $10 to $15 and always satisfied Parking: Plaza parking

Great Caribbean food in the area.

Last couple of times I come here something is wrong with the food. Just bought lunch and the BBQ chicken is cold and taste like its going bad. The one thing that have been consistently good is the festival, until today as it too taste stale. Either theyre reusing the cooking oil too much, not handling the food properly, changed Chef or something. Whatever it is, the quality of the food is gone. Total waste of my money.

When I first got there, the girl at the front ignored me. It didnt seem like she wanted to be there or assist customers. Then she was rude and huffing the whole interaction when ordering my food. The food was not good and had very little meat pieces and most pieces were mainly fat. For the quality of food, $34 for 2 meals was not worth it. And for the rude service and food, I would not go back again.

Not sure how to explain

The good is good staff is always friendly.

By far the worst level of customer service. Staff is full of attitude and act as if youre begging them to serve you. Whoever was working tonight feb 5, 2021closing need a serious attitude adjustment.

The jerk chicken is amazing!!

Decent Jamaican food. Mostly Me at if your into that stuff. Chicken cooked in a variety of ways.

very oily food but the taste was alright

Great food, good prices, and excellent flavours.

Just ordered the oxtail...it was so tough. Could not even take a bite. Rice was ok...so disappointed. Customer service was 1/5 as well.

Dont like the attitude of people over there.

Staff have no manners. The one at Jane and finch GREAT

Really delicious Jerk chicken and rice

I used to like going there. I tried picking up some food and the place was not accessible . The food was not as good as before too salty the oxtail and curry sweet

Ordered the oxtail dinner and it was way too salty. Tasted awful never again!

I didnt like this restaurant , food was not fresh both times I went there !

Very good

Pure gristle on my order. Still, a delicious meal and full tummy.

Just ordered the 6 whole snapper tray with festival and it was honestly worth every dollar and the wait time in Uber. Perfectly seasoned and packaged. Delicious!! Even got a free dumping. Definitely gonna be ordering this again! Big up the chef!

Great Breakfast

The breakfast there was really good, but the black women who is working needs to be fired. She has no manner and she looks miserable.

Not good like before

The ox tail was so tasty, will definitely be back for more.

This restaurant is now owned by indians from India who knows nothing about Caribbean food. The quality and service has really dropped. They do NOT care about customers. I visited here many before I wrote this review. The bakes/dumpling is raw on the inside and all the cashier could have said is wait 10mins, as the customers time is not valuable. She didnt even apologize. The food is extremely salty. I will never go back there. This is a disgrace to Caribbean food. Black people be smart! Extremely pricey, poor customer service and no longer authentic Caribbean food.

Jerk Chicken and Rice and Peas is my go to and this is the worst Sunrise Ive ate at. Bad choices in cuts of chicken - 2 of the 3 pieces had very little meat - and just doesnt taste as good as other location. I did finish it though so 2 stars.

The oxtail + bread was delicious. I had it delivered through uber eats and the food held up very well over 30+ min of travel.

Food is delicious but pricey for small portions. Aaliyah is very nice and her customer service is great...however, the two other ladies at this location Markham/Sheppard are rude and have too much sour face and should learn how to deal with customers who come there to support and spend our money. Where I like supporting my community I have no problem supporting others #niceyseatery

Made with love. Food was delicious put a smile on my face on my birthday, thanks to the cook! Woman on phone sounded very nice as well. Will order again on UberEats :)

Expect your serving to be mostly onions, and half full. I was nice to the staff and yet they gave me SCRAPS for the full price.

Nice staff

The jerk chicken meal was too delicious!!! The 3 stars was for the very poor customer service...the lady was extremely rude, lots of attitude and no patience. I tried to be respectful and kind to her but she didnt reciprocate any ounce of it in return. I want to go back to try other dishes but will not just because I dont want to deal with it. If there are so many complaints why does she still work there?!

Wa gwan! The food proper still. Try the BBQ chicken. Mod ting!

I ordered the stew chicken meal with a side of jerk chicken on uber eats. Everything was delicious, and the piece of festival was very good too, thank you :)

Way too much attitude for now reason .. god forbid I ask for pepper sauce.

Do not come here, please support a buisness that doesnt disrespect you and rob you of the food you pay for. I came here and the lady was rude but that was to be expected they always are but today was the last straw I ordered fried chicken and she made sure to search for the smallest pieces she could find. She picked up multiple huge drumsticks and dropped them until she found a very skinny one than my other piece of chicken she tore at it until she ripped it in half taking all the fried chicken skin and gave it to me. Worst experience of my life I payed for fried chicken and got rice.

Good and tasty food, got the jerk chicken for a great price too.

The lady who attended the call was sounding extremely rude! Called in to order takeout after reading good reviews but please assign a customer friendly personal to attend the call. I decided not to order based on my experience over the phone.

Was hungry, so ordered Barbecue chicken meal today (Aug 20 at 4:30pm) and all I got was just the batter , barely any meat. Paid $12. What a rip off. Never going back.

Called to get clarification on something and the lady on the phone was very rude. Can Jamaican restaurants start hiring people with actual people skills geez

They were so kind enough to let me use their bathroom since I desperately needed to due to my pregnancy!!!

15 weeks pregnant and yall sell me spoiled food not trying to get free abortion. I tell them the food was no good. The girl on the next end said sorry. bye.

I have ordered from their breakfast menu several times. Its always delicious. I have repeatedly ordered their liver with provision. Its absolutely delicious. I have had saltfish and callaloo with provision, and asked and salt fish with food.......finger licking good. Their fried dumplings were so fresh and tasty as well.

Ive been to about 5 different sunrise locations, I was told this one was BAD but my GOD I didnt expect such bad customer service and negativity, and the festivals were already dried out by 8:30!(went for breakfast) never going again

Food was okay. Could improve customer service by a lot. A bit pricey as well.

Ordered from here multiple times, tried their fried chicken, BBQ chicken, curry goat. They were all good, way better than other Caribbean restaurants I tried. And the curry goat is my absolute favorite! Staff is also very nice, I called in to make a replacement on my order and was answered kindly

Was not happy with my food as it was dry and tasteless. Will not be returning to this location

Great food dumplins are great!

I like the food and all. Unfortunately when I try being nice to everyone it seems to kind of backfire on me. Either I get attitude from one server or just today the lady accidentally knocked over the shield and it hit my head. I didn t mind as I know accidents happen but she looked at me like I was crazy then I ended up apologizing out of habit. No apology from her. I m not trying to be rude in this review but I just never felt too welcomed. I feel embarrassed half the time I walk out :(.

Food was great staff very friendly!

Ive literally only ever bought their bbq fried chicken, its so addictive. This location makes it the best in my opinion but I believe they call it barbifried chicken and thats what my rating is for and all about. Im pretty sure other things taste good but Im never going to go to this Sunrise and leave without that chicken (Im not willing to try anything else

Horrible experience with sunrise Caribbean roti skin is horrible and a lot of bones and chicken was fried chicken not curry chicken horrible its very salty will not order again

Food was good, but the customer service of the woman in the front was really bad. Worst customer service Ive ever experienced

Ladies were rude.

change the person tht is covering the front counter today!!!Dec 15th very rude! she jus threw down my food on the counter nd wouldn t response to a question i was asking nd i know she heard me.

Clean, great customer service