Church's Texas Chicken in Scarborough

I ordered food through Uber and an unknown person took my order and they did not want to take responsibility.

Very friendly staff (the girl in the scarf)

Had the Mexicana Chicken sandwich here and it was cold. The bun was hard as if it was left out for over a day. This location used to be very good but now is a health hazard.

great food and great experience.

Amazing food

I never do a review, but this was my second time coming here and the cashier was so sweet and nice, she knew i was filipino and she helped me with the menu, i forgot to ask her name but she was indian and knew how to speak our language. Great service.

Friendly and fast service!

Great service and food. The flavours were melting on my tongue

Very poor management. Feel so bad for a guy who was the only one who was working and other two were just on the phones. He took the order and making the order and delivering. Highly change the employee. Waited for 15 mins for the order huh

Tastes good

Beautiful neat place to have food

Very good service and arsh who s working there very polite and had a vast knowledge about the menu she suggest me the mexican wrap trust me the best wrap i ve ever had thank you so much service is appreciated and I recommend food to my friends . I will visit here very soon again.

Awesome

I visited here like first time. So I wasn t familiar with menu. So I asked one of the girls working there. Her name was amrit. She recommended me wraps, I tried chicken wrap. It was really delicious . Amrit s nature was really good she was warm and friendly. I thanked her for recommending me food here and her amazing customer service. I will visit here again soon.

Great customer service!!

Great experience.

Delicious food and fast service. Mehak very friendly

Extremely disappointed. This was my first time trying the chicken here and I was really looking forward to it, but I was extremely disappointed with the taste of the chicken. There was absolutely NO FLAVOR at all! Fries, gravy and biscuits were alright, but I feel I wasted a large amount of money for no flavor. My daughter (who had tried Churches at a different location) was disappointed as well.

The worst chicken I ve ever had in my life

The truth is Im only going to buy from this Churchs chicken because its very close to my house, and my son likes the Mexican sandwich, but the service is terrible, its always dirty and its the only Churchs that serves you potatoes only in a paper bag. and the sandwiches on paper, without a logo or anything, I imagine that to reduce costs, the truth is that it is terrible, it hurts the store and the brand because they are burning it.

This churches is location is trying to scam people through uber eats. 3 of my order items were missing. Chicken tasted stale and when I try to call the store, the associate is not agreeing that they missed the order

Very very bad. Chicken is oily and not fresh. Not recommended. Popeyes is more better.

Very rude employees, untidy environment and terrible service!!!

the service was amazing! and the honey biscuits are to die for!

Their food is delicious but you NEED to double check what they gave you. I can count on two hands how many times they managed to mess up my order and forget to include something. If you can make the drive to another location, I suggest doing so. Food 4/5 Service 1/5

This guy moped the floor and didn t change the gloves and just used the same hand for food

Messed quite literally all of our order up Dry as a brick biscuits, forgot all the sauces we ordered, we had a tomato allergy and requested no tomatos, both sandwiches arrived with tomatos. Only saving grace is the food didnt taste bad, biscuits were a throw away of $5.

Very organized very nice to chill inside with friends

Girl at the cash on the phone has air pods on. Cannot even hear the customers order. Does not speak English. Just nods head and makes mistakes on the order. We ordered 4 specials for a fresh batch. Ice Cold chicken served after 5 mins wait for the order. We always eat fried chicken at the restaurant because fried food is only good fresh. No wonder why they are getting so many bad reviews with such a simple menu. Finally the manager came and he was nice enough to change the food so 3 star given.

Great

Lovely atmosphere. Clean space

The staff closes 45 minutes prior to closing time

Costumer service is bad,They are rude and not polite . Very poor

Worse customer service. Two person was there but no reply about taking my order. I asked 2-3 times. Authorities should take care what kind of people they are hiring.

Great food!! The staff treated us well

good

goodim

Amazing service

good

Good sergice

Costco fries - not the fries Church s is known for. Horrible customer service as well. Rude and abrasive Food : 1/5

Amazing service by Mina. So polite n kind.!

Arsh was very good and nice

Arsh was very good

Great experience

Chicken is raw. Worst experience ever in my life. Drink is sucks

I havent set foot in Churchs after a bad experience in one of their locations in downtown core. So far, this location serves a well cooked chicken. Thats a good thing. but the biscuit tastes dry.. The foodchain has losts its quality over the years.

Torontonian service getting best to worst with no knowledge of customers service they dont want to work they are here with backhome mentality.

One of the stinky and messy washroom

I think I won t order again

I give them a good score because their reception and hospitality, including the meal, was delicious

Just unbelievably terrible customer support. Terrible delivery times. Terrible ability to cook chicken. Why is my chicken raw after waiting an hour?!

Gave us food we didn t order and told us we had to pay extra if we wanted the correct one. Service was horrible, the chicken was burnt, and the biscuit was raw.

Bad customer service

They serve delicious crispy chicken and I like their crinkle fries. I would say that they do the best biscuits that one can ask for. A combination of a bite of crispy chicken with fries and a small piece of Biscuit is like a explosion of flavors in your mouth. The reason I am giving 3 starts for service is because last 2 times I wanted the plain fried chicken and both times, they ahd the spicy version available and there was a long wait for the next bath to get prepared as they had advance orders lined up. I wish they preempted the demand and had the goods available for walk-in customers. Food is 10/10. Place has some seating available but I usually do the takeout. Vegetarian options: You can choose from vegetarian options like veg wrap or fries and wraps. Parking: Huge parking lot and many parking slots available. Kid-friendliness: They have high chairs. Decent place for a small family to sit in and enjoy their meal. Wheelchair accessibility: There is ramp to access the door, the door has power buttons to open up so that one can easily slide the wheelchair in. Also parking slots for individuals with wheelchair needs.

Must have changed owners or something. Food gave me a bad stomach ache and the fries are like home made unlike before when they had kiny fries. You can tell they re cutting corners now. Go to another spot

The 16 pcs family meal is very good deal. And tastes good

Food was stale, fries were hard and cold.. drink was water downed. Food doesn t meet the standard of 1st world country.

Megabites are mini bites now be careful. Looks like they sent nuggets and charged for megabites. Sad- it s the Lawrence branch

Excellent Parking: Lots of parking Wheelchair accessibility: Its front of the door

What a freakin horrible experience! The employee didn t allow us to use the washroom to wash hands. He was so rude when we requested to use washroom. This is not the way to treat customers. This is extremely disappointing and i will never visit this shop again.

they took so long to make the food, we had to figure out which order is the mild and the spicy one bcz they didnt label it. tables are dirty, chicken was smaller than expected and its hard to ask for assistance, the place was overall dirty

Food always takes long even if it s the simplest items. I ordered a large coleslaw and received a regular sized one. Toilet paper trial on the floor in the main area, right in front of the cash register. This location needs serious retraining because I have never had a good experience here.

I love churchs chicken but i will never ordering from this location again. The quality is so poor. I ordered chicken tenders and they sent me chicken scraps. I called the restaurant to inquire about why they sent us this food and they told me the cook sent old chicken. Im not impressed and wont be buying food from this location again. Gross! Doordash gave us us refund.

Ordered through skip the dish. 1st my order was messed up. A lot of missing items. 2nd the taste of the chicken and biscuits was terrible. For the amount they charge it was not worth it. The quality was bad. We could not eat the chicken.

decided to try out this place for the first time today, food tasted alright but here i am 3:40 am in PAIN. immediately after eating i felt discomfort for a while which only worsened as the day went on. had lunch around 4 and it s only gone downhill ever since.

We good service the girl so nice to the customer

Nobody answered the phone at all.

I got a 12 piece chicken deal and in sides I asked for jalapeño Bombers and 1 fries, instead they gave me 2 fries...ruined my dinner....

I only get a large jalapeno bombers everytime I go in and the two women there remember me and call in the order dont really have to say anything in and out. Lol <3

Excellent customer service and the food was delicious

Great service polite employees and amazing biscuits!!

I usually love this place foods always good and jalapeno poppers are crunchy and fresh love the honey dill dipping sauce! But today before I went in the cashier was sitting on the counter, like literally had his butt on top of the counter with his feet hanging and was looking at his coworker chatting it up, and before we even closed the door after we left he popped his butt back up on the front counter again.Chatting up is fine but his butt on the counter was wild.

Two of the main reasons I come to this branch are: 1)Excellent customer service from Meena and the cook 2)tasty chicken Food

very accommodating with exceptional service

I ordered dark meat chicken yesterday at this branch. Harleen took my order and said wait for 10 minutes. As indicated on the receipt, it says dark meat. 20 minutes later, my order is ready. When got home, viola! White meat and wings. I have come here for years to get my Church s chicken. Always dark meat and this branch never failed me until Harleen came along. She might need some more training to distinguish between white and dark chicken meat. Not cool.

Good service, nice food, service with smile

Title: Disappointing Experience at Churchs Texas Chicken - Laurence Rating: 1/5 Review: Our recent visit to Churchs Texas Chicken in Laurence left much to be desired. Despite ordering a 12-piece chicken fry meal with coleslaw and biscuits for the family, we were met with disappointment. The chicken fry lacked freshness and was smaller than anticipated, while the coleslaw was soggy and emitted a foul odor. Despite bringing this to the attention of the staff, the replacement coleslaw was no better and, to our dismay, one portion even contained a fly. Furthermore, the inconvenience of finding the washroom closed added to our frustration. While the biscuits were a saving grace, they couldnt salvage the overall experience. Regrettably, I cannot recommend this Churchs location to others based on our disappointing visit.

The food and eating area were good. The dining area was clean. The bathroom was ok, but it was confusing how to lock the door. There is a button on the wall in facing the toilet that you need to press. Wheelchair accessibility: This place is accessible and the bathroom doors are wide and lock with a button.

Just plain dirty. Food inspector needs to be notified.

This location was very dirrty. Bathrooms were disgusting. The entire place needs a good mop and wipe down. Could barely see in the bathroom mirror from all the dried on streaks The toilet had brown all around the base of it Told a server but she was busy sitting on her phone and just nodded her head at me . Took a peek in the kitchen door CLEAN THE PLACE The staff needs to clean that place top to bottom.

Was ok nothing special

Greatest chicken shop in the GTA, would highly recommend.

How dare you guys serve people raw chicken , lawsuit incoming skip number 692

the girl who served us did not treat us right. I ordered chicken wings combo w/ fries and a burger combo w/ fries. it was all fine until we were served 3 sets of fries and we returned the other set of fries and tried to explain to her we should only get two and we should have received a biscuit instead, because it was mentioned on their menu all chicken combos come with a drink, biscuit and a side . she said i had to pay for the biscuit and as i was getting my wallet on out table she yelled did you get me and when i tried to to tell her i did and that she did not have to yell at me the girl gave me an attitude and did not even apologized. if their service can t even treat customers right as we already returned the extra fries we were given, why bother even going for this store.

Great place with amazing food, amazing customer service especially with people like Meena working here. 10/10 would recommend.

Place is awesome , food is double awesome, Ms. Meena is triple awesome.

Customer service was great, but th fries was ordinary

Always amazing food and such helpful staff! Sanobar and harleen helped me try new stuff and their cheerful attitude made the experience much better! Quick order, quickly served and super tasty! Do visit!

I used to like their chicken but gradually they are loosing their quality. Chicken leg pieces look like tiny rabbit s leg pieces..lol Food

It was my first time and I loved the mexicana wrap.Neat and clean store love how the employee s work must visit

Awesome wrap and juicy chicken

The toilet had poop stains

Used to buy Churchs chicken inside Harveys restaurant...long time ago. Plenty of parking. A couple of customers, during lunchtime. Service was average. Food was disappointing... Soggy, some pictures not completely cooked, very small pieces of chicken, and expensive. It was NOTHING like the quality we expected. Will stick to Chicken Joy. Parking: Lots of parking but beware of inconsiderate self-centered drivers as this is a very busy parking lot with many shops.

Biscuit was nice and fresh

Cashier was super nice and had such great customer service. food was really good too!

Great customer service and amazing food, would recommend this location! 10/10

Worst service ever! Waited 10 mins in line taking order, and waited for another 20 mins to get the food. Store close at 10pm, but the staff said it was too late for dine in, store closing ridiculous Would never visit this store again.

The inside looked like it hadnt been cleaned for months and the toilet was incredibly dirty.

Delicious food

The worse chicken i have tried in my life & the worse service i had

Went to the Restaurant on 9th April 2023 at around 3PM. Took my 4 year old for a snack. The staff was really unprofessional, the restaurant was not busy at all. The both staff inside talking to each other without coming to the cashier and take the order. Came to the cashier after 10 minutes, no any apologize and took the order. Once the order is ready didn t call with the order number or any professional way, calling with his finger. Have been for this place a lot of time before and this time the experience was too bad. The management should take some action on this staff

Sorry but too rude to delivery order. Did not follow instructions, sent stale food and wrong drink. No napkins or condiments. Sad

We had a great time when we had lunch here.

Jesus, everything is old and they refry the old chicken and serve. DO NOT GO TO THIS LOCATION.

The chicken and fries that we ordered from this location seems like it was re-heated. The fries were definitely re-fried. They are hard and crunchy. Church Chicken used to be my ultimate go to for chicken however now I cant seem to say the same. Highly disappointed

Deserves to be a zero star rating. Chicken is not cooked at all. Old fries made hours ago .. do not eat here. I feel sick just from taking 2-3 bites

I just came at 420am from work , 10 mins prior to closing. They had food but would not serve because thet closed there registers. Why advertise that you are open until 430 when you wont give food?

i call them about 3:45am for an pick up order store closing time is at 4:30am so somebody pick call and she said walking close at 4:00am i told her i am 2 mints away from the store she didnt accept my order and tell me we are close not taking any order you only have to order from uber and she cut my call without telling me any reason i try to call back but nobody answer my call and then it was about 4:00am i call at store again the same lady pick my call and she said now store is close we are not accepting any walking after 4am so this the worst service i ever seen

the service is great. nice people and fast service. the downside is the food. They failed to check the chicken if it is good to serve. I ordered 3 pieces chicken combo and they all smell and tastes bad like rotten egg. i complain and they gave me freshly fried chicken but it still came out bad.

I ordered a tex supreme combo. The Sandwich was doused with mayo and soggy, but very juicy. Onion rings delicious and fountain drink not watered down. Food

Great staff!!!

If your store says its open till 4:30 then serve till 4:30 not till 4. Coz people work overnight and when they are going home all they want is a hot meal and they check on google if you are open or not.

This place used to be good but they ve really been decreasing in quality the past 2 years. First off, prices increased, normally I wouldn t mind but the food just isn t good here anymore. The chicken has become stale, dry and has more bones than meat. I also recently ordered here and payed over $25 for the mexicana sandwich combo, they didn t get the order right at all. My poutine was replaced by soggy fries I didn t even want and they didn t give me the right sandwich either. Never buying from here again.

Food was good but the employee seemed like I was disturbing her.

The chicken is very good, but very expensive.

The BEST chicken sandwich there is, the Mexicana. Juicy, thick and tender. The fries and the biscuits are also very tasty.

Great chicken.. Taste real unlike mcdonalds.

Not bad for fast food. Interior decor could use update.

Great customer service by this amazing girl - Kriti. She was managing the store so well all alone and helped new customers with so much patience and care. Definitely deserves a raise for the service!!

Tantalizing taste and fast service. Love especially the Mexcian Chilli burger.

Meena is extremely nice and courteous and excellent customer service.

Improvement needed in the customer service area.I stood at the counter for a few minutes and No-one took my order so I left.

Got takeout and the food is just plain bad. The chicken and fries was almost room temperature and not crispy at all. Definitely would never come here again.

This location was quite nice. First time trying this spot and Meena (the cashier) was super helpful in recommending. She definitely deserves some recognition for the service she provided at a fast food joint. The Burger was banging and the portions were great for the price. Got the jalapeño crunch and Mexicana burger with a side of fries and honey biscuit.

Food was below average. Tried their Mexican chicken sandwich and barbecue chicken sandwich along with French fried and jalapeño bombers. Jalapeño bombers were still okay, but the rest was not worth trying. Won t recommend!!

Sonobar is an amazing soul helped a lot with my question I am a first timer in this location. To be honest the staffs are amazing and service and food was excellent Definitely recommend

Pleasant staff. Nice service . Definitely will be going back.

Great service, Meena is the best! The food is good as well so I like to come to this location.

Amazing service Parking: Many Food : 5/5 |

Amazing! Parking: Perfect spot Recommended dishes Fried Chicken Parking space

Every time I visit this location, Im greeted by friendly, efficient, staff.

Mexicana burger was way too hot to enjoy (and I like spicy food) chicken was HARD lol it was hard to chew could ve done better

Location was very dirty overall from tables to floors ect . Food was not fresh fries and jalapeño poppers were refried . The frying oil was not changed as the meat had a very bad smell and taste to it . Overall was not happy with our meal .

They ve been excellent with their service. I messed up an order and they still fixed it by giving me a whole new set ! Kudos.

This place has consistently messed up my order twice a row. Both times they didnt complete my order, forgot to pack an entire part of the order, even though i paid for it. Since it was take out, I didnt realize until i brought it home and it was too far to back. Will recommend customer to have employees double check the order before heading out.

Best fried chicken in town

Food was delicious! Definitely try biscuit.

This place was absolutely disgusting. Didn t even really want to eat the food. Toilet had likely not been cleaned for months. No other customers just 4 staff sitting around chatting while the place is this dirty??? Yikes! Kid-friendliness: If you want your child exposed to every bacteria known to man come here

I make casual orders to this location on Doordash. I have grown tired and frustrated with their inability to get an order correct. Ive never done this before, but Im that fed up with the situation. They constantly short me on my food when I make multiple orders. If I order 4 orders of 2pc chicken I get 1 order. I even got into the habit of reiterating my order on the notes, which worked for a bit, but no longer. I have given this location many chances. I will not longer frequent this location.

Great service and amazing halal food!!

Good food. Fast service. Our server Harleen was very helpful.

Order Jalapeño bombers because I hate there fries instead of contacting me or cancelling my order delivered fries large soggy. Do not visit this place they are scammers

I ordered jalapeños and ranch just for them not to call me thru skip the dishes and inform me.Tenders are dry and the best part of the meal was probably the drink they gave me.

Look at this black chicken. Looks and smells burnt. I need to go to hospital if I eat it.

Had my lunch to go today at Church- Lawrence branch. So happy for having a warm chicken and fries. The cashier even recommended the deal of the day.

Not so good experience I ordered late night food from this location for the first time and i received incomplete order and also the food instructions were not followed up. I ordered tex and tender wrap combo. When i called the store for the complaint the lady on the call said that she don t know what to do, denying completely that these guys forgot to pack my complete order Why will a uber driver eat the customer food ??? Never order late night delivery

Ordered fries & they were yummy.

Nice and clean and if you like spice you must try this chicken.

This location never answers the phone. Every time i order in person, I m always missing an item. The store was not busy and I don t understand why they don t answer the phone. And the staff are always on their phone or talking on the phone which is why they don t pay attention to customers and their orders.

Its a rip off ... just one regular drumstick and got 4 extra small peices ... dont waste your money

Food taste very fresh!

I Met the cashier yesterday night Shivani at the restaurant. She knows how to work. She is so quick in taking the order. I loved the way she talked to me so politely. I liked the hospitality of this restaurant. She was so cute in her replies when i asked her hows she doing. The food was so delicious i order Mexicana Sandwich and i loved it. I would definitely come again and again

Ordered combo extra baskets didnt get any baskets at all. I didnt take the recite thinking it was all there. $20 for sandwich wont recommend or go back in future

Not sure how this Church Chicken is still operating, since, I think they are trying to kill people. I had an Uber delivery from this location and my order was 8 pieces family combo. Specified that we want half spicy half mild freshly cooked dark meat (means thighs & drumsticks). Not only all came mild, it had 2 pieces of wings (white meat), I said nevermind and took a bite from the wing and realized something was off before taking the second bite I smelled the wing and realized it was SPOILED. Rest smelled fine, however, my wife and I had a bite from the wings and now praying we dont get sick from them. Also had a side of jalapeno bombers which turned out to have (chicken?)bones in it. I am so done with Church Chicken due to this experience. It could be just this location but all you need is one bad disgusting experience. Hopefully this place will close before someone gets severely sick.

First time trying this chicken. It was good. Daughters chicken sandwich was ok, no crunch, and the tenders were average.

The customer service here is very rude and not welcoming at all. They dont seem to care at all about providing a friendly happy atmosphere, seems like they just care about money. The food has no flavour and it is overpriced for what you get. The biscuit was the only thing good in the entire restaurant.

Really appreciate the service and food quality and specially the worker Meena for her customer service

The reaturant has major cleaning issues the dine is full of trash tables floors arent clean at all. Bathrooms are like a hunted house.

Food is okay but this has to be the most dirty place to eat. Tables are dirty even though it s hardly busy. Washrooms are disgusting.

Delivery service order: chicken sandwiches. The breaded chicken was rotten. By smell and taste. Smelled way off. We also bit off a side without the chicken and it was fine. Stay away. Rotten chicken. Also, their order took a very long time, so much the delivery app gave me money back.

Having been a frequent customer for years, it was our first time at this location and Sanobar was the team member helping us. She was incredibly helpful, patient, knowledgeable and professional. I wasn t sure what to get but because of her recommendation I got the onion crunch and I loved it.

great experience overall Sanobar was very helpful

Best Church s location hands down. I also like that their burgers are less greasier than other competitors. And the only place where I actually life the biscuits cuz they re soft and the honey is amazing touch. And also have staff that are patient. I think her name was Sanober?