Mary Brown's Chicken in Scarborough

Stay away from this place at all cost their food is no good. Its greasy and not properly made.

Tasty fresh chicken that beats the competition. The taters are a treat too yet the coleslaw and gravy are awful and I dont recommend them. MB you can do better on these. Friendly, courteous service and clean location. Parking: Parking is awkward and you need to be cautious. Kid-friendliness: Yes! Wheelchair accessibility: Ramp on site

Personally, I love how they prepare the chicken, it has an excellent flavor, although for my taste they need to put a sauce with more spiciness (this is for us Latinos and more from Mexico ) I recommend the place and the franchise

Great customer service. Very polite. Place is pretty clean. Food is always good here!

The customer service here is excellent. One of the workers was extremely polite and patient with everyone.

Amazingly delicious food , amazing aura and extremely friendly staff! I love Mary Browns in general but this location is just 6 Stars if I could Kid-friendliness: Very friendly to kids. They even have a high chair! Wheelchair accessibility: Theres a ramp which makes it very wheelchair accessible.

Worst customer service, cashier girl was too wierd , didn t neither attend properly nor taking order correctly Timing 7.30 pm Wednesday Food

Wheelchair accessibility: There is a wheelchair ramp. Food

Awesome chicken, lll be back. Parking: Awesome chicken, lll be back. Food : 5/5 |

Very nice people. Great food! Great mash up bowl!

I love Mary Browns

They serve dry chicken

I originally posted the following review for the wrong branch (1100 Ellesmere) and deleted it after I realized my mistake. It was meant for this branch at 114 Ellesmere. I ordered online at 1.18pm on 29 April 2024 and the estimated time for food to be ready was given as 10 minutes. I arrived at 1.30pm and it was pretty clear that they hadnt even started to cook my order yet, never mind it being ready. The person cooking actually thought the oversight was somehow amusing when she was asked about my order by the person at the front counter. It was 1.50pm by the time I actually got it. No apologies offered, but when I pressed for an explanation they gave some spiel about being busy. If I wanted to order in person and wait at the store, thats what I would have done, not ordered online. Dont waste your customers time. If you cant fulfill and manage online orders, and are too incompetent to do it, then dont offer it. And learn some customer service by apologizing for screwing up, not pretend everything was OK. Useless business.

35 MINUTES WAITING TIME FOR 2 CHICKEN SANDWICHES. I ordered online for pick up around 9:07 and went in the store at 9:20 for pick up because the app says order might be ready . Guess what? I had to wait another 20 minutes for my order. If I wanted to order in person and wait at the store, thats what I would have done, not ordered online. Would I recommend Mary Brown s food? YES, but not on this branch if you value your time.

Food and service great as always.

Good chicken sandwich and easy at lunch time to go have quick bite.

Amazing chicken and service. Fast and aqurate always.. they have confirmed their chicken are all Halal sources by hand slaughter facility, but no authentication provided. Please clarify where you buy your halal chicken from?

Really bad experience recently. Food smelled bad almost as if bad oil was used. We love Mary browns and go to the pickering location all the time, but this location is a letdown.

Pathetic service. Took me 45 minutes

Amazing burgers

Wedges seemed like theyd been sitting for hours after cooked. Cold and stale. Mash up was ok but mashed potatoes tasted like instant boxed mashed potatoes!

Who knew Newfies do chicken quite well. Its good to see Mary Browns come back in force across the GTA. New updated logo, colours, and even a shout out to their NFLD roots with the trademark colorful rowhouses so fisherman know which one to go home to either in the fog or after a drunken stupor. The OG mary sandwich is the best, the buffalo chicken sandwich was just a bit soggy. Taters still the best out there. This location took forever to fill an online order though.

Akshay was super friendly & happily took our order! Ordered the chicken & taters special, & while the chicken pieces werent the juiciest, he packed our order quite full. The chicken twist was really good & very saucy--probably the most outstanding food item in my order that I least expected to be. Also tried their Monday special, & it was good--nothing special. Akshay was very thoughtful & mindful of our special requests for our order & gladly helped us through it all.

I ve bought Mary Browns from quite a few different locations and have never been disappointed. The burger from this location was dry, tasteless and barely had any lettuce or sauce. Just a bad experience all around.

Its a great place with friendly service.Chicken is nice and crispy.

My husband and I have loved Mary Browns for many years. We were so excited to learn that there was a location close to our house when we moved in 2022. We have raved about these chicken sandwiches to friends. And we love the Monday deal. Anyways - weve noticed the last 2 times weve taken out from this location that the chicken sandwiches were much drier than weve come to expect. Maybe they are rolling the chicken out thinner? Or cooking them too long...? Im not sure but the first time I thought maybe a fluke, but this time I thought the same. Hopefully its a quality control issue that can be looked into.

Good location for Mary Browns. Plenty of seating.

Great taste,really loved it will be back and will surely tell my friends Parking: Lots of parking Wheelchair accessibility: Easy access ramp

I love Mary Brown s, in my opinion throughout all the branches which they have. This one is the best one (GTA). Fast service and their worker are all nice. They know what to do and can accommodate what customers need or want.

Solid location. Quality control the few times Ive gone have been really good, with them verifying special requests and changes. Dont usually get that level of detail at a fast food place.

Excellent service and very tasty chicken flavor

support delicious chicken from a genuine Canadian brand~!!

Great staff !

I got the original chicken burger and it s tastes really good and crispy I also love the mayo sauce and the pickle on top, and l want to try the spicy chicken burger next time

Brittney is such an efficient young lady at her job! She was very pleasant, welcoming and knows how to multi task to help so many people at one time. Truly amazing!

Very expensive for what you get. Doesnt seem good value unless its a special promo.

Best fried chicken and Sandwich in my opinion. Love their Mondays special where the Chicken Sandwich is $4.99 The only thing I dislike: I always put in the order from Mary Browns app but whenever I arrive my order is never ready. Im not sure if the staff has been instructed to start preparing when customer arrives. Id love for my order to be ready for a quick in and out. The staff is great and delivers amazing customer service.

Unfortunately this is my 4th bad experience with this location, both with my order and their customer service. I will absolutely not be visiting this location again, the location just a few blocks down at Midland and Ellesmere has much better quality in their food, its preparation and also their customer service. Take the extra few minutes and go to Midland, you ll thank me later!

Really bad food specially potato wedges were terrible. The second star is only for the staff which tried their best.

Chicken is not crunchy and fresh tsk2 will never come here again. Potato wedges are not crispy tsk2

Forgot to include fork with my Mary browns order. You should ALWAYS check to verify. By the time you get to your destination, it ll be too late. Thank God I have spare forks on my end. I will make sure I check at the store next time before walking out the door. You should too.

One the best Marry Browns store Ive ever seen. Very kind and friendly staff and professional, especially the cashiers, their was so nice and friendly, welcomes you with smile, clean store, good place(parking) Amazing !!!

I find the chicken and taters here cooked fresh, and the chicken sandwich is good, i hope they can put banana peppers next time. Parking: Parking here depends on the hours. You can park in front of the restaurant if its not busy.

I ve ordered from this place multiple of times. Recently even if I order online I have to wait extra to get the food. This time I waited a while and ordered spicy chicken combo and I even ASKED to make sure it was spicy. I got home just to open and see I was given regular bland and NOT spicy.

Take out, very efficient

Very expensive

Had 2 piece special!!!! Yummy!

This is the best Marys around. I havent had a bad meal from here. The employees work hard and quick pumping out quality chicken. Forget kfc and Popeyes. If your gonna do it. Go Mary for the cleanest fried chicken around

Great job and excellent service

The workers here a rude and don t have proper customer service training I definitely won t be coming back to this location (whites and Kingston) they need to be trained on etiquette and customer service relations, the manager included! The rudest most disrespectful person in the establishment.

very nice Service from the cashier lady. She was very helpful. And food is tasty. Thank you!

Loved it

First off all went in the wrong day. But the cashier was one of the nicest person i have ever met. Hey name is Felicia Felicia was so friendly. Impressive. You dont fine a lot of people like her too often she s an incredible find. Even talked me into buying the batters box. She is a great employee.

Their chicken is always fresh. Sonas customer service is very nice .

Food delivered cold and squashed Tasted horrible as well! Food

This is one of my favorite fried chicken restaurants! I come here every once in a while. The last time I was here they had a promotion for a Batters Box, a baseball theme combo with 6 pieces of fried chicken, gravy, wedges and 2 biscuits. The staff and service has always been exceptional every time I have been to this Mary Browns! I love the potato wedges and the fried chicken! Would recommend!

My children like Mary Brown specifically the pop corn chicken

Thought I d try Mary Browns -gotta be like the old days in Newfoundland. However, when I ordered a 3 piece, chicken /small gravy /small fries - it came to$20.05 and I waited and waited and waited. -Much better deal at Popeyes. You get 3 piece chicken /biscuit, drink/med gravy for $14.68 -add fries for $2.19. Better price and it s right away.

Had the 2 pc with taters. The chicken was hot and fresh, though lacking in flavour a bit compared to the competitors. Tried both the spicy and honey barbecue, not a fan. Mary Browns really has to up their fried chicken pieces game for the price theyre selling them for and a change in the recipe to improve them to be on par with the competitors is much in order. The taters were quite flavourful, though were limp and not served fresh. The Big Mary is the best product on the food menu.

This is the best chicken Ive ever had and Im not kidding Mary Browns reminds me of Kenny Rogers in Asia Ive tried KFC, McDonalds, Bonchon and more. This chicken doesnt make you feel queasy after you finish a meal. Its delicious! The taters are great too! This is a must eat fast food joint in Canada!

Order was ready w/in 10 mins, fresh and good service. 5/5

They cook the best fried chicken in N o r t h A m e r i c a ..... and this location never disappoints with their amazing customer service.

Pricey for what you get. Chicken was a little dry, and they forgot the pickles. The taters are really good!

This is what I got. Uncooked chicken with no sauce

The delicious chicken...the potatoes poorly presented...hard and poorly cooked...but a very positive complement to your attention... Parking: Excellent...

Went there 2 times. First time the experience was great. They had a promotion for a Batters Box, a baseball theme combo with 6 pieces of fried chicken, gravy, wedges and 2 biscuits. We also tried their burgers which were really good. They even customized the gravy to coleslaw for my kid. The next time staff was strict with the order and didn t do any changes. Food was oily the second day and fries were cold. Didn t go to that place after this. Dietary restrictions: They have Halal chicken.

Very slow service

Decent food for a quick eat. Standard fried chicken burger. Fries were pretty good. The guy taking the order was super friendly, polite and gave recommendations.

One words sums it up, DELICIOUS

Wheelchair accessibility: Wheelchair friendly Food

I want to post more stars but cannot, unfortunately. Their food is great. Ive been to several locations and its always consistent quality. Their portions are good, too, however, I ordered a Nashville chicken sandwich with a poutine with pulled chicken. The sandwich buns were smashed to 50% of its size, likely because whoever packaged it was not careful with the bun. Taste wise, the sandwich was great but could use more sauce. I was more disappointed with the poutine with pulled chicken. The taste of everything was great, wedges, gravy, cheese, chicken, however there were a few bones (I had a third of the box so far and found 3 bones already) in the pulled chicken, which really makes me think whoever is handling the food at this location is not detail oriented. Please pay more attention to the bones in whats supposed to be boneless meat on the poutine.

Food was delicious, large order for my office. Made quickly and great service!

Its good chicken. However, the price doesnt match the flavour/quality. I would prefer going to Popeyes, as the flavour is richer and priced on par with the food experience. I wouldnt go here again, but Id definitely eat it if it were given to me anyway.

Because every Monday is Chicken Sandwich Monday. And it cost $4.99.

Great chicken, one of the best in GTA. The feast for one is a good for 10 dollars

I never regret getting Mary Browns. Back in the day (like a decade ago) their offerings were kinda basic, ngl. But now? Nashville taters are bussin, everythings well seasoned, decent spice and good value, especially if you use the app. Team at Ellesmere definitely has good QC and good vibes too... Just wish the Nashville taters came in a bigger size...

Very good chicken I went here recently in Alberta and I loved it I was very happy to find another one near me definitely will be back

Disappointing, since I absolutely love and support Canadian franchises, especially ones as good as Mary Browns. However, the utter lack of effort on the part of this branchs employees on a botched item on a SkiptheDishes order, left me with a bad taste in my mouth. Sure, I understand with the lady who took the call, that since it is a SkiptheDishes order, that its the online middleman that is responsible for payment and refund processing; that being said, it was the location that botched the order, and a simple apology couldve gone a long way. Instead the reply I received was, thanks for letting us know. The tiny nuances of customer service are surely missing for a select few in this branch sadly. Very disappointing.

Big and crunchy chicken sandwich, I ordered on a Mary Monday. I like the way they marked the extra mayo on top of the sandwich to indicate which sandwich has the extra sauce. Waiting time for the order was a couple of minutes. Cleanliness of the dining and ordering order was noticeably tidy. I say on par with Popeyes, jollibees sandwich, quality wise and its good cost on a Monday. Would go again.

Quality good with good customer service

Extremely good fast food, probably one of my favourite chicken fast food places. If you go inside its nicely decorated and the staff are extremely nice. The one downside is that the food is extremely messy, lots of sauce always getting everywhere in the wraps and sandwiches, but that doesnt affect the taste, which is pretty good in my books.

The service very good, chicken very salty

So good

perfect chicken experienced

Friendly service, fresh food, recommended for sure!

Best customer service ive had in a long while. The cashier was so polite n precise. I even had to ask her if she was the manager because her service was so amazing! I would def recommend tht branch. I hope the manager see this n commend her on her good job. Much respect!

A franchise fried chicken fast food eatery. The place is tidy, bright and clean. Sandwich combos are also served.

Staff is nice and friendly. Restaurant is also clean overall. Sometimes could take a bit long time.

Get the app. The rewards add up. Crispy chicken, great crunch and flavour. Orders are completed quickly .

Yummmmmyyyy

Best fried chicken Ive ever had at a fast food place, just try it for yourself and youll see.

Mary Browns is an East Coast classic that has slowly expanded West and I couldnt be happier. I like this location in particular as its been very clean (even the bathrooms) and excellent cook levels on all the food-- which weve tried a sampling of most of the sides and mains. Their brand rockstar is their taters (seasoned potato wedges) and Ive never found its equal! Easiest thing to recommend. Chicken sandwiches and chicken are honestly better than average, but nothing to write home about. We have a lot of homegrown options in Toronto, but if youre bored of fast foot chicken like KFC, Popeyes and Churches; Mary Browns is probably a breath of fresh air. For quality of product, Id give Mary Browns a 4/5-- its good fast food level dining. Ive bumped an extra star on there as their staff seems great and the location stands out from the rest Ive been to on the East end of Toronto. If this review helped, please click the thumbs up below!

Went there Friday evening, May 13. I had the 2 pc combo.The chicken was marinated properly, the thigh was fully cooked, the coleslaw was great,service was friendly and efficient.As a former Mary Browns franchisee for 27 years, I was impressed.

The Big Mary is so good especially with spicy mayo dip. Sona was really caring and helped me decide what to get!

Chicken is delicious. Less greasy then other fried chicken like KFC. Just expect higher prices.

Great tasty chicken , Monday big Mary sandwich special, Great tasting fries and taters , Gravys great too but really salty sometimes. You cant go wrong eating at Mary Browns chicken

This is the best fast food restaurant in this area, no questions asked. Its a little pricey for fast food, but believe me when I say its worth every cent. Every time I go here with a friend, we entirely forget about the conversation we were having and cant help but talk about just how good the food is. Its beautifully prepared, and the portions are the perfect size. You leave here full and satisfied, but never so full that its unpleasant. You will never be dissatisfied with the service either, as every employee Ive interacted with here has been kind, and all of my orders have been completed in good time. Overall, an amazing experience that all should partake in. TL;DR: Go eat here now

The best chicken I had here in Canada. Crispy, juicy, spicy, I really enjoyed the food. The whole box just got vanished within few minutes. My kids also loved it....

Andrea was very helpful. Tasty chicken. Restaurant is very clean and spacious. Highly recommended

Love this location! The food, always great! Super friendly, very professional and so clean!

Friendly staff, clean store, and consistently fresh food! Their fried chicken is not too greasy, and their spicy is actually spicy!

Honestly... this location is just unbelievable.. Everytime I order from the app, and I show up...its not ready... then the last time, they phoned and said its ready, and why havent I shown up... I told them that they religiously have me come there and wait, so this time I was giving them the time. Only for them to say there is no need and that going forward to some come and the order will be ready (mentioned that all several instances were due to business). So today...I order...arrive in 10 minutes... HA! I am so sorry, but it will be roughly a 6 to 8 minute wait.... anyways... I went to my car... and came back later, and then they say it was ready 15 minutes prior...I asked for them to make it fresh and ready to go now... I had to fight for that! I am sooo over this! I wish I could give them a zero! Take them off the app and make them walk in only... they are not ready ..

Very tasty

Some say Mary brown s is the best chicken chain in the GTA so I had to give it a shot. First off, they got my order wrong (I got the closeslaw not the summer salad. The packaging was also kinda poorly put together. The chicken itself was not bad, some fry bites but mostly solid. The breading isn t as good as some other places. The pieces were also smaller than joints like jolibees. The taters were the star. You could tell they re made in house. Overall decent.

9/10 Best chicken around. Forget about KFC or Swiss Chalet.. Taters are amazing and pickle chips...-Dw

Service was good. There were two people working in the back (cooking) and one lady at the cashier. We went at a busy (lunch) time. Yet our food was ready within 10 mins. The cashier also served the food to our table and was very nice. First time at this location, but will definitely return. Thank you.

Best fast food fried chicken. Wanted to make my large taters Nashville style and they weren t able to accommodate which is kind of crazy like easily could just add an up charge. I asked to speak to a manager but no one was available. Very simple accommodation if their food wasn t good I wouldn t come back but it is lol

Spicey chicken is off the chain

It was great. Best chicken. My mom loves this chicken . Love from Jamaica

Fries was dead cold .... had to ask them warm and they give made fresh. So thats good. My money worth spending

Fabulous service and delicious food items.served hot and fresh

I had the guest appreciation meal on August 6th. The spicy chicken is great. breading similar to KFC but has better flavour and the quality of chicken is far superior. Bathrooms were clean and staff were efficient and very pleasant. Not the best deep fried chicken out there but pretty darn good. 4.6/5 all day

Great chicken!

Thoroughly surprised on the quality of the chicken. The 3-piece can easily satisfy two people. Will order again, and my new go-to fried chicken establishment!

I usually don t do fast food restaurants but this place was exceptionally nice and clean very modern and the two ladies working there were very friendly. The chicken I received was very fresh and big in size something I ve never seen in a chain restaurant before. Excellent job ladies!!

Good food. Service was quick. Parking: Lots of parking available. Wheelchair accessibility: There are accessible parking spots near the entrance.

Heard of MBs and wanted to see what the hype was about. I ordered the two piece meal with a strawberry pie. Got home anticipating a great chricken meal but to my dismay I received a one and a half meal. A wing!?! Really!?! . Not even KFC or Popeyes considers this a piece, its usually a drumstick, thigh or breast. If youre going to charge me $15.80 at least make it worth the cost. Honestly the quality of what I ate wasnt significantly different from the other food chains I experienced. Oh yeah thanks for forgetting my pie

Always good

It was fast and the staff was very friendly but your app needs to be more user-friendly or it could be me because I tried to place an order but it didnt go through they took my order anyway the chicken is great and I will be back and try the app again

Chicken Sandwich is out of this world, best out of fast food places!

Duh! Just go any enjoy the place. Food is delicious. Parking: Plenty Food : 5/5 |

Terrible customer service. They originally got my order wrong and was told they would redeem my order only to get back to the store and was basically called a liar. Never going to this location again

great task in food it was professionally done

Great all the way around however wish they had the cold corn salad year round. And spicy chicken and tater wedges to die for. Check it out

The best fried chicken around. Down home service...makes me proud to be a newfie!! Proper all the way round. Please bring back the honey BBQ style soon.

Good taste but very oily food, nice cool atmosphere and great service!!!

Parking space

Decent fast food

I was very impressed with the staff at this location. I kept changing my order and they were very patient with me.

Its the best nothing else can be said. Go there and try it you wont be disappointed

Food is great but evenings can be extremely busy with the kitchen unable to keep up.

Love the taters

Great food good portions, amazing staff!

Nice fresh fried chicken. Not like the others. Fast service. Its our favorite fast food place.

Chicken was really good and large pieces. Taters were good, but a bit salty for my taste

Love Mary Browns, people that work there are polite, seem to be following what they were taught by management.

Clean and nice chicken store

Pretty new place here but so far service and food quality is good

They have the best chicken, seems like bigger pieces and I love the taste

Great service with fresh and hot food as it should be served as Mary Brown does.

Once again theyve gone above and beyond with there service, they Spicy Chicken eat so Gooooooood

I would have been ok with the longer than usual wait time except that my order was wrong. I was told to contact SkipTheDishes. Very disappointed giving me small combos and sizes rather than the large that I had paid for. Unusual since Mary Browns chains are generally well done. I am a big Mary Browns customer and felt like the staff didn t take the care to check order.

The spicy chicken was really good and so was the coleslaw. I already frequented the establishment many times. Washed it all down with a Dr. Pepper. Good times...

Food is extremely salty..

So yummy

Beautiful new location! Food was excellent! And to top it off, the service was great! Well done Mary Browns!!

Great food and great service. The staff was really friendly and quick with my order. In my opinion Mary Browns is by far the best chicken restaurant in Ontario bar none. This location is really clean and organized just like every other location Ive been to. Highly recommend this location.

Food is always fresh at this location. Amazing staff.

Best spicy crispy chicken burger

Dunno what happened but this seems to be the only good fried chicken chain. The other two are bad from the get go or bad the next day. This chicken is good for several days. Not greasy tasting or salty. A good balance. The only problems were the fries were soft, not undercooked and the gravy had a burned aftertaste. Strangely enough, nuking the gravy next day got rid of the the aftertaste.

Cant wait for Monday