Popeyes Louisiana Kitchen in Scarborough

I have never eaten anything so bad.

Bad customer service I try to pay with a $100 and was treated very insulting by the teller treat me like I was giving her a fake she should ve talk nicely rather than opening her mouth and insulting me in-front of everyone my money was not fake after all. Very rude

This restaurant reclined to help me and hanged up on me when I asked a simple question. Their English is also super bad and they don t listen to you when you talk, so when you talk to them they don t answer you back. This is absolutely ridiculous! Vegetarian options: I hated it it was super bad

safa the hijab is a terrible cashier so so so rude and disrespectful wouldnt let me claim an offer that was valid. never coming back again. you just lost a loyal customer.

The hijabi that took my order was so rude. She gave me attitude for no reason. I was having a great morning and she ruined it.

manager at store is really mean. horrible customer service and no common sense. gave nuggets to 2 people in front of me but singled me out.

Everything was amazing

dry off

I had the worst service ever at Popeyes. They really need to train their staff on customer interaction. The girl at the front had a terrible attitude towards everyone and was very arrogant in her dealings with customers. I strongly advise against going to this location..

Great service

This is a very amazing restaurant! and the service here is great.

Another really good Popeyes location as well, very nice atmosphere, service is great, food is well made. Good location.

We went to the popeyes to dine in for some wings, we get to the place firstly it is very dirty, secondly the manager was showing bad attitude and was very rude. When asked for the tray for dining in. The manager said we already gave you the paper. Other than that he was rude while talking all the way to the end. Worst Popeyes experience!

I go to this Popeyes a lot this is one of the best in my area the chicken is always fresh and the portions are good and the workers are always kind and happy to help you and ask if you need anything like napkins or ketchup this location has been very good and has improved from before with the portions and I love this location I ordered mashed potatoes and I wish they were warmer as they tasted they left it on a heated rack but overall 9/10 Parking: Sometimes difficult as it very packed Kid-friendliness: They are helpful and can accommodate to customers

The WORST Popeyes. Fries are stale and they can t even follow simple instructions like no pickles and coke zero instead of regular coke. DO NOT order from here, ESPECIALLY through Uber eats.

Nikhil is friendly and give me a extre wing Noice!

Very understanding and polite staff

Nice experience with Krunal and Basil

Love that Popeyes location, fresh food friendly environment. Looking forward to visit again.

I tried deluxe sandwich today and was fresh and delicious. Great service by Mansi

This location serves the freshest chicken ever. Mandeep was so kind and polite with us. Such a great manager. Will come back again.

Best popeyes location. I always come back here because food is so fresh and also customer service given by Mandeep here is the best. She is always suggesting new things to try on menu and very polite.

Amazing and fast service

Prianshi was very good in taking my order and made sure it was warm and fresh

Thank you so much for your kind words about Priyanshi Priyanshi! We are thrilled to hear that you had such a positive experience at our Popeyes restaurant. Providing excellent service is something we strive for every day, and its wonderful to know that Priyanshi Priyanshi made such a positive impression on you. We truly appreciate your recommendation and look forward to welcoming you back to Popeyes soon. If theres anything else we can do to make your next visit even better, please dont hesitate to let us know. Thank you once again for your feedback and for choosing Popeyes Louisiana Kitchen!

Good environment snd friendly staff

Great energy

Friendly staff

I would recommend this place to try their boneless wings with multiple flavors. Manager on shift (Mansi) provided great guest service. Will visit again soon.

Last night, I had chicken tenders which were fresh and the service was quick. All credits to Mansi and Dharampreet. Thanks for the yummy food.Must try

Nikhil works really nice as he is so polite and friendly

very kind & polite nikhil & mandeep best customer service and served fresh chicken

nikhil & mandeep are excellent st serving chicken. always served hot and fresh and bring a lively attitude to this atmosphere!

A must go place for my kids every week as they love Popeyes chicken nuggets and fries . Staff at this location is very caring and pleasant. The food quality is always upto the mark. Highly recommended. Parking: This location is inside Bamburgh Gardens Mall and theres always a plenty of parking available.

Good service and food

Had a good experience. Server was good her name was Priyanshi

Priyanshi gave good customer service

great service and tasty and fresh food

Manager Mansi is very professional. Great service Food

They gave me a discount for free!

Priyanshi very good service

Priyanshi gives a good service and the serving of tenders are bigger than other popeyes branches. So good!

Krupal very good service. Will visit here often.

Priyanshi and krunal were very personable and friendly. They always provide fast service with a smile!

Krunal good service

Im writing this after eating the freshest chicken tenders Ive ever had. I have recently become a regular at this location since I get off work late and love the late night protein. Day or night, Mansi has got my back, if you order with Mansi, youre in good hands. I barely have to get a word out before my chicken is in my hands. 10/10 will be back.

I come to popeyes and Priyanshi services is so well. And the food is good too

Krunal is kind and nice services.

Priyanshi service good

Krunal did good

Fantastic service from Krunal!

Awesome food and Good service from Priyanshi . Will come back next time ! Food

krunal gave us really good service

Krunal the guy is very good at service i was confused what to eat and ll he suggested me with good suff and treated us well

Priyanshi has an outstanding customer service that Ive ever seen so far!

Nothing good not even service, taking too long for order preparation.

Poor service

Asma was a great help, really good service and food!

Asma and Shehran were extremely attentive and made sure our chicken was extra yummy!

mansi is one of the kindest and nicest ppl i ve ever met and they are always kind to customers

Food is always fresh and staff friendly. Best location!!!

Great place, the guy call Nikhil, great service. He took time to listen to me with smile face. Made my day. I know I asked a lot but he didn t mind at all. I had to come here just to make sure people knows about him. Thanks Nikhil.

Fastest Popeye and great tasting food!!

I recently visited this Popeyes, and I was thoroughly impressed by both the food and the service. The quality of the food at this location is exceptional everything was fresh, flavorful, and perfectly cooked. A special shoutout to Nikhil, who made the experience even better with his friendly and kind demeanor. He went above and beyond to ensure that customers were satisfied and taken care of. Highly recommend this Popeyes for both the delicious food and the outstanding customer service!

The manager on duty (mansi)was polite and gave me fresh meal.

Perfect service, Mansi is vey kind and helpful

I had great experience

Fastest service and best food

Had a great experience with food and sweet employees

Food was awesome

Best popeyes location. Fast service and fresh food. Good service provided by Mandeep, she is polite and always smiling.

Very professional customer service provided by Mandeep. I have been here so many times, she is always very helpful and suggestive about trying new things on the menu. She is always smiling and provides fast service and food is always so fresh. Always come back to this location for her wonderful service.

The location is very clean and provides quick service, fresh food. Everything good to say about this location. Always accommodating your food preferences. Special thanks to the manager on shift Mandeep for giving such a wonderful service. She greeted us nicely and such a smooth customer service.

tastes good

Its great

This popeyes is a great location if you are in the area. The chicken is seasoned at tastes very good with proper temperature. The service is excellent, as my order came within 5 minutes. Great seating and customer service. Highly recommend.

Very tasty food and good services

Best food service. Thank you Krunal, Asma and Sarabjeet

I went to the store the other day. Lehar and Mandeep helped me out with my order. Helpful and polite staff. Food was tasty and fresh too!

Service was really good. Lehar was really kind and helped me with a smile on her face to choose the food items. Food tastes fresh and good. Will definitely visit again.

Nice place to fill up my hungry stomach in seconds!!

Tasty wings

Good service and food

Great experience server Mandeep great customer service

Food

Such a great service I ever had

Nice management and good environment at this location

Great service

Nikhil provided us with good service and quick delivery of order!!

Quality food and always great customer service.

Great customer service and very good location. Clean place and fresh food.

This location is by far the best I have visited, super clean and such good team working here. Mandeep gave us such a quick customer service and provided us with fresh food. Will come back again.

service is very fast by nikhil & krunli

Great service and large food proportions

Great service, kind people, fast service on the food and great music.

Good service thank you Asma

Krunal was an Amazing employee, very friendly professional and exceptional Customer Servicce

I recieved a great service from Krunal. He is a great salesman as well. instead of having just chicken , he offered the best option for myself and friends. Thanks Krunal , I will definetly come back for Popeyes

Nick was the best

Mandeep had amazing service and amazing communication

Expired meat black color bad attitude Food : 1/5

Great service. Priyanshi is kind and attentive

The food was great but the customer service was even better! We came at 3AM and KRUNAL was the best! Although it was really late, his energy and kindness was through the roof! if you come to this location, always ask for KRUNAL he is so nice, the best worker in my opinion. Such a kind soul, he deserves a raise.

Krunal and dharam they were very kind and giving. There attitude was very welcoming even when i came in at closing time.

Great food with great customer service by Krunal. Awesome

very kind staff especially krunal !!

man i love this place krunal is the best popeyes worker i have ever met in my entire life, he gives us 10/10 service everytime, even at 1 am ! he deserves to be promoted to store manager

Krunal gave such a great service I would definitely come back again.

Vegetarian options: Veg sandwich Food

I would recommend this location as food is fresh and Mansi does her job well

Very good service. Thanks Mansi

The service was amazing Mansi is always polite and efficient when serving me.

Mansi was awesome!!

Best and fast service, clean store and friendly staff. Definitely will come back soon

my boy krunal was very kind and polite with my order

The music selection is fire here. They also get my order correct and fresh every time and they serve it fast. Also the worker krunal was extremely nice to me and left me satisfied beyond my expectations every time I visit.

This Popeyes location is the best one I ve visited so far. There was also a worker named Krunal who gave me exceptional service and was quite funny. Great experience overall.

Biscuits weren t dry and the cashiers were nice.

Very great service from Priyanshi!!!

The food is delicious. The clerk Priyanshis service attitude is very warm and lovely.

Great service thanks to Krunal and Priyanshi and all others

A1 customer service from Mansi best worker there

ABSOLUTE GARBAGE. Do not waste your money at this Popeyes. Ordered a 3 pc chicken strips yday and it was so disgusting couldn t even eat it. There s also flies everywhere meaning the staff don t take out the garbage. If I could give lower than 1 I would.. garbage location don t come here

DO NOT GO TO THIS LOCATION! If I could give negative stars I would. The manager is absolutely rude, racist and has no customer service skills at all! I placed an order through the app last night @ 10:30pm and when I arrived I had to wait 20 mins for my order. Ok understood they were busy. Once the order was ready I asked to change my sauce and was given major attitude about it. This lady must be drinking the sauces....cause why she getting in her feelings about it? I confronted her about her attitude calmly and she proceeded to raise her voice at me with customers looking on. When I asked for her name she covered her name tag saying she doesnt want to give her personal info....like youre wearing a name tag lady. This has happened to me twice at this location. I WILL NEVER GO BACK THERE! The owners need to re-evaluate her as a manager and make some serious changes ASAP or she will destroy their business. By the way the food was garbage.

The service is so bad

Chicken is just OK.

Slow and most unprofessional employees ever seen. WAITED 30 mins, pay for another food. Leave with wrong order missed drinks. Not suggested.

Very late service and very oily chicken. My stomach got upset after eating from here.

Wish I had the option to rate lower than this! Absolutely disgusting! The chicken outer layer had hairlike stuff in there which looked absolutely disgusting and I had to go back because of that. When I went back the lady staff says its how it should be and puts in another wings on my already spoiled plate! Is that how these people treat the customers? The taste of the chicken was truly awful! Please save your time from going here, I used to love Popeyes and now I wouldn t be able to bear the smell of it even.

Had a great experience during our last visit. Mandeep knows how to handle pressure during rush hours and treat customers well.

The best service I have ever had . Staff is very polite and food is tasty and fresh

The female cashier was very polite.. ordered what I needed via the telephone and it was ready when I got there. Parking: Parking us readily available

The food portions are super small here! Size of the chicken is small and they will stuff your order in the smallest box possible. I barely got any fries with my order

Very bad service ordered uber takeout strawberry pie he sauce was never delivered no napkins for the utensils

Food was fresh and good. Staff was very good and manager on shift was very nice. Ronak helped me choose best menu item. Kid-friendliness: Wheelchair accessibility:

Excellent food & services!!

Had an amazing experience at this location. Nikhil gave us the best customer service.

Ordered 16 pcs meal, the menu is $52.99, yet the lady charged me $55.99 on the register, asked and replied their menu hadnt updated and no appology. Was told 15mins ready, came back still needed waiting 5 more minutes. Takeout home found only 15 pcs chiken in the box, why every time your human error is less not more?

Baljeet is the most polite and sweetest cashier here. Would definitely visit again.

Washroom no water

One of the best locations.

A+

Maybe a one off? My spicy chicken was not fresh today. I got the Tuesday special. If I had the time and energy to go back to get new pieces I would had - just so I can ask the chef to smell the chicken - it was gross. The meat had a rancid taste. I thought the spiciness was off, then I thought maybe it s old oil, but nope, it was the chicken. I was dipping it in a mix of spice and ketchup and it couldn t even mask it. It was really gross and I had to throw it out. I enjoyed Popeyes many times in the past. This was the first time I had this grossness. The chicken was a negative 5*. The cashier lady was nice. So I ll just leave it at 3* and hope these guys improve. It s nice to have a location close-ish to home. It s a franchise! I would assume it s the same supplier supplying all the Popeyes? Your prices are not cheap, please use better quality chicken. Please have a manager or something do some quality control over your products. On the bright side, thanks to this, my brain doesn t want fried chicken in general for the next little while.

Manager made me wait 20 minutes for chicken

Wonderful customer service with friendly staff and wide variety of food options

Those chicken legs make me laugh. Smallest chicken leg ever saw in Canada. I ordered Half white meat half dark meat but only gave me small chicken legs. Are you sure you gave me the chicken legs not chicken wings? Those chicken must be baby chicken. You can gave me eggs next time to save both of our time.

Best customer service and friendly staff. Food was also great

Great service friendly staff and tasty food

Best location in Scarborough

The staff were very friendly and helpful

I had their chicken burgers .. extremely juicy bt deadly.pricey..i js took two burgers only and it costed me 20 bucks

The ghost pepper wings that I bought today were not fresh, both me and my wife noticed it tasted like rotten dead body. Got disappointed every time, dont understand why I was still giving them chances. Never would go again.

We stop by today Aug 26,2023. Met with a girl at the counter. No smile, no customer service skills, bold and arrogant. No single clue to explain the menu. Then came Mahima, another disaster. Same attitude, with no clue on how to speak with people. When you are not from here and you ask for clarifications, instead of helping you, they both laughs at you. They whisper to each other. Make you feel so uncomfortable. The owner should perform a customer service class with his staff. You just lost a client. I am expecting an answer to my review from the owner. Thanks

This is the best store of Popeyes I ever visited. Helpful employees and greeted us politely.

Food was ok. Smaller portions than other locations, and has been shrinking over the past year. Worst part is the overly loud music. I come to eat food, not enter a nightclub.

Good food must try . One of your employee gurpreet is really good at serving .

I come there most of the time. And I received best food as well as service. Especially gurpreet is very polite .

Cashier was friendly and atmosphere was clean, chicken on the other hand was a big letdown, the breast meat was definitely sitting around too long under the lamp or it was re-fried because that thing was hard as a rock and dryer than eating sand

Terribly slow , will serve you chicken pieces that have been sitting for hours that are completely dried out and inedible . This location seriously needs better management for how busy it is . Giving Popeyes a bad name

Great food, the staff is diligent. Average atmosphere and ample dine in space.

Food was okay. Service was exceptional. atmosphere okay just a guy in the corner playing loud music but didn t mind it.

Excellent service and food

Very good service specially for mandeep

Good service Mandeep.

Good food

Food good

Great

Worst Popeyes ever. Chicken nuggets are sticky. I don t know when they made this. First experience from Popeyes. They don t even clean the table .

Server was very nice but full box of fries and 2 packets of ketchup.. Owner/management need to justify 2 packets of ketchup... Not my first time

friendly staff . good food . excellent service.

This is the best popeyes i have ever visited. Staff and cashier is so friendly and corporative.Enjoyed the meal :).

Visited here at night. Felt very happy after talking with staff and cahsier, so well in comunication. Excellent service.

excellent service. food is really good. cashiers are friendly. nice job

Good services

Excellent service

Friendly staff and very clean location. Spacious dining area and washrooms are clean. Service could be faster, but at least our nuggets were fresh.