Tim Hortons in Scarborough

4 Lebovic Ave, Scarborough, ON M1L 2L6, Canada

★★★★☆
(1001 reviews)
Categories: Coffee shop Bakery Breakfast restaurant Cafe Donut shop Fast food restaurant

About

Located at 4 Lebovic Ave, Scarborough, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.

Website
locations.timhortons.ca
Address
4 Lebovic Ave, Scarborough, ON M1L 2L6, Canada
Plus Code
PPG5+F7 Scarborough, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours

Services

Service options
Delivery Drive-through On-site services Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.6
★★★★☆
1001 reviews

Most Mentioned

drive thru (60) management (18) donut (14) window (10) cashier (9) quick service (8) gloves (8) vanilla (6) hash brown (5) wrap (5)
5 stars
429
4 stars
198
3 stars
127
2 stars
43
1 stars
204
★★★★★
December 14, 2024

Salma was a great at suggesting a new product. I was motivated to try a new donut and now it is my favourite! Thank you for your support. Great place!

★★★
November 18, 2024

This place is a good place to eat BUT they sometimes have an issue with the correctness of the order. They speak when you’re placing an order (so they’re literally not paying attention to u), then argue with you when they give you the incorrect thing. It’s can be very frustrating.

★★★★★
November 10, 2024

I'm a regular to this location. The staff are very sweet and friendly. If something takes too long cause they are busy they always say thank you for my wait time. They get a lot of angry customers at this location with little knowledge on how their system works for the staff. They are wonderful people and deserve way more praise.

October 25, 2024

Never ever order anything through drive thru. The person taking order is pathetic and had 0 listening skills. To be honest they don't take their job seriously, they are here to simply make their wage at the cost of neglecting customers. If you ask for coffee you'll get tea and vice versa. If you can't do your job find something else to do.

September 14, 2024

First of all they always have problem hearing order. Everytime i come i have to repeat myself couple of time whether its in-store order or made by Drive through 2) everytime i order something there is always a mess on one or more of the item i ordered. I normally don't complain much but i had enough of it today 3)today i had my XL French vanilla and cup was 1/4 empty but i still let it go and when they messed up my child donut with top chocolate layer stick in paper bag i hated it. Here is pic of it This is the only tims close to my home and my humble request for the management to take some to retrain your staff well and teach them good way of food handling Thank you.

★★★★★
August 29, 2024

Had a good experience here where I ordered a large ice cap through the service boothes, but the ice cap machine was being cleaned. I couldn't wait for it to be cleaned and so I chose to get a medium cold brew in lieu. The cashier then told me to wait for a second and then got the change for the difference between my two drinks. I didn't expect it since they were very busy so I appreciate that small gesture!

August 28, 2024

Store so cheap or extremely under trained or staff so ignorant that you scan for a free coffee and then keep asking at the drive thru window “how are you going to pay” Your actually paying double for what should be a free. Well really you pay for a coffee and 400 points. B.S It’s not the first time it’s happened at this location. You can tell very easily that this is “best practice” for the store and the You’re best to avoid and go to another location (lots in the area)

November 2, 2023

I ordered everything bagel double toasted with cream cheese. First they gave me the bagel cold and I asked them why it was cold they said I'm sorry I will give you another one, I said ok I waited 5 min for one single bagel and then they gave me a burnt out bagel!!!!!! When I called them they just said sorry and hung up the call. It's not my first time but how many times should it be like that ? We buy this products with money

★★★★★
December 20, 2024

Honored the coupon

★★★★★
December 19, 2024

Great service!!

★★
December 19, 2024

good food and very good coffee france vanilla Parking: I don t know Food : 5/5 |

★★★★★
December 18, 2024

Great Tim Hortons!

★★★★★
December 18, 2024

Siva was the best manager he made sure our visit was extraordinary

★★★★★
December 18, 2024

siva was the best manager he was very nice and kind

★★★★★
December 17, 2024

Very good service and very fast attention

★★★★★
December 16, 2024

I love it!!!

★★★★★
December 16, 2024

so good!! i got free donut

★★★★★
December 16, 2024

I love Tim hortons

★★★★★
December 16, 2024

Fast and friendly service by sonal and megha .

★★★★★
Local Guide
December 14, 2024

Friendly employees and they are pretty fast in taking orders even it is a huge lineup.

★★★★★
December 14, 2024

Best service in the area in this Tim. very polite staff. Appreciate the service Shakti sir.

★★★★★
Local Guide
December 14, 2024

The employees megha and sonal are really helpful.

★★★★★
December 14, 2024

freindly and freshness

★★★★★
December 14, 2024

Megha was a very sincere employee and helped me with my order eith passion

★★★★★
December 14, 2024

Mega is champ,amazing customer service

★★★★★
December 14, 2024

Fast and friendly service

★★★★★
December 14, 2024

Megha was good at service!! Very friendly

★★★★★
December 14, 2024

Good service my the team member megha

★★★★★
December 14, 2024

Awesome Kid-friendliness: Kids enjoy timmies Food : 5/5 |

★★★★★
December 14, 2024

very pleasant experience

★★★★★
December 14, 2024

Really good service they always know what I want

★★★★★
December 14, 2024

Excellent service best supervisor and best employee Addchutha this location that lt

★★★★★
December 14, 2024

Great service

★★★★★
Local Guide
December 14, 2024

megha is super awesome!

★★★★★
December 14, 2024

Everything is excellent and friendly service

★★★★★
December 14, 2024

Megha was very friendly and she helped me get the best service.

★★★★★
December 14, 2024

Good staff

★★★★★
December 14, 2024

Megha was a kind delightful person

★★★★★
December 14, 2024

It was great with Salam

★★★★★
December 14, 2024

Nice place for seat and have breakfast and others.. Salma is a great employee, very friendly ..I work nearby and I always have breakfast from here..

★★★★★
Local Guide
December 14, 2024

Salma was great, fast and friendly service !

★★★★★
December 14, 2024

Such a lovely place to be in and want a severe from mejha

★★★★★
Local Guide
December 14, 2024

I loved the hospitality of Megha, and very fast service. Pizza also delicious.

★★★★★
December 14, 2024

Salma did a great customer service

★★★★★
December 14, 2024

I got a nice service from Megha She was welcoming me very pleasant manner I am happy to share the review. Thankyou Dietary restrictions: You guys specify the calories which helps people to understand for the intake.

★★★★★
December 14, 2024

Salma provided excellent customer service and I am very happy with the way she behaves with customers and takes the orders.

Local Guide
December 7, 2024

Slow motion!!! Avoid avoid avoid !

★★★★★
December 7, 2024

I love Tim Horton

★★
Local Guide
December 7, 2024

Long wait times

Local Guide
December 7, 2024

Worst Timmys ever. Gave me OLD hard stale hashbrowns on my farmers wraps... No way you couldnt look at it and know it wasnt a brick hard potato Stay away from here Food

★★★
December 7, 2024

Lettuce is always not fresh.

★★★★★
November 30, 2024

Very good experience

★★★★★
November 30, 2024

Customer service very good

★★★★★
November 30, 2024

Staff is very polite and helpful. Amazing customer service. Vegetarian options: Four cheese bagel Food : 5/5 |

★★★★★
November 30, 2024

Amazing people, very welcoming. They prepare your meal with love

★★★★★
November 30, 2024

Good ambience, friendly staff Special thanks to MEGHA for her excellent service Kid-friendliness: Staff are friendly

★★★★★
November 30, 2024

Great location, friendly staff

★★★★★
November 21, 2024

Excellent service

★★★★★
November 21, 2024

Best service! Highly reccomend this olace to go to!

★★★★★
Local Guide
November 21, 2024

The best time Hortons I have been to.

★★★★★
November 21, 2024

I never see this much clean store I love Tim s but this is my best location keep it up thx

★★★★★
November 21, 2024

Come here everyday before work. Fast and friendly service

★★★★★
Local Guide
November 21, 2024

This place always have more choices than the one nearest the petro Canada gas station also has nice dine in spot and Wendys. Worth a walk from Walmart. The staff are pretty hard working and friendly.

★★★★★
November 21, 2024

Had a lovely experience at this location. . I highly recommend this store for anyone looking for great service and a positive atmosphere. Thank you to the amazing team!0

★★★★★
November 21, 2024

Great service and decent food every time could work on the tea a bit but other than that great

★★★★★
November 21, 2024

Wonderful Service from SIVA - Thank you

★★★★★
November 21, 2024

great service! friendly staff

Local Guide
November 21, 2024

Vegetarian options: Simply cheese flatbread Food

★★★★★
November 21, 2024

Good and efficient

★★★★★
November 21, 2024

Friendly staff with good and fast service, a super busy restaurant with always fresh coffee and food. Cleanliness at its peak.

★★★★★
November 21, 2024

Nice and quick service, liked it very much

★★★★★
November 21, 2024

good service

★★★★★
November 21, 2024

Parking: All free Food

★★★★★
November 21, 2024

Vegetarian options: All the donuts Food

★★★★★
November 21, 2024

Good service.

★★★★★
November 21, 2024

Good service

★★★★★
Local Guide
November 21, 2024

A very helpful and understanding crew.

Local Guide
November 21, 2024

This Tim Hortons location appears to have a policy of efficiently managing customer flow through the drive-through lane. However, it seems that this efficiency may be achieved at the expense of customer satisfaction. Customers have reported feeling rushed and pressured to move out of the drive-through lane before they have had a chance to secure their coffee in the cup holder. Additionally, the repetitive and somewhat aggressive use of the word bye to hasten customers departure may be perceived as impolite and dismissive. Furthermore, the requirement for customers to re-enter the drive-through lane and complete an additional circuit to receive their pizza orders may be seen as an inconvenience and a waste of time. It is suggested that the establishment review these practices to ensure that customer satisfaction is not compromised in the pursuit of efficiency.

★★★★★
November 21, 2024

Amazing service

★★★★★
November 21, 2024

Best location

★★★★★
November 21, 2024

Unfortunately I drop my coffee at floor, but the serving person was awesome.He step out of the cash register with a new coffee and said to me don t worry my friend. Such a wonderful customer service.

★★★★★
Local Guide
November 21, 2024

Good food and service

★★★★★
Local Guide
November 21, 2024

The branch is clean, staff are friendly especially Yesiva he is very helpful.

★★★★★
November 21, 2024

Fresh coffee.

October 21, 2024

They messed up my order the coffee had coffee grinds they made me pay for something that he messed up on he was to tired to pay attention or do his job properly I m never going here again

★★★★★
October 21, 2024

Very good place. Employees are hardworking and trained well. Sometimes it gets busy but they handle it pretty well Kid-friendliness: They always give free timbits for kids that so kind of this team

September 21, 2024

Hi, I visited here today at like 3 pm. I brought an english muffin here today, and they serve a rotten egg. I have been eating it and smell funny and didnt realize it. I will never eat here ever again next time, double or triple check your egg quality. If it is good or not, you guys are serving a lot of people. It will contaminate your food easily if you are not getting this in action. And the food server is actually rude. Thank you for hearing this review. Have a great day.

September 21, 2024

This is the current state of Tim Hortons. I spent 20 min in the drive thru line up ordered a BELT bagel , breakfast Sandwhich and a coffee. 3 regular items. Paid in full. Only received 2/3 items upon checking. They gave me a bagel toasted with butter instead of the BELT. Spent another 15 mins lining up to get the correct item. By the time I get to the window and attempt to explain what happened they sounded like 1) they barely understood English and 2) they couldn t care less. Spent another 10 mins waiting finally got up to the drive thru window and they never even made the replacement Sandwhich ! Had to wait another 5 minutes for them to rush and make it. Then they had the audacity to ask for the plain bagel back (which I touched already) as if I spent 20 mins lining up as a liar ? I can guarantee they are going to re use that bagel with another customer. Sad just sad the state of this establishment.

★★★★★
Local Guide
September 21, 2024

OK

September 21, 2024

Very bad experience here for the first time. Workers (punjabi girls) were so rude. Really my mood got off after visiting here. Will never go again there.

September 21, 2024

This store has so inexperienced staff and worst customer service . Those punjabi girls are so ignorant towards the customer , they handover the cold beverages in place of hot ones and then refuse to warm again. Never had such a bad experience at any tim hortons. I will never go again there.

September 21, 2024

I ordered two coffe person forgot to put auger and sweetener for both but I pay for coffe very bad experience

★★★★★
Local Guide
September 21, 2024

Place is good and very comfortable dine in experience.

August 21, 2024

Disorganized lines, slow service, self serve machines often broken

August 21, 2024

Terrible customer service !!

Local Guide
August 21, 2024

I came to this location to pick up some cookies for my friend son, and I noticed the drive-through was taken long, so I parked and went in. When I went in, I noticed that the chocolate chip cookies were right beside the Reese piece, and on top was a donut that had nuts. This is a major problem because he has severe allergic reactions to peanuts, and there could have been crossed contamination from crumbs. That could have fallen on it. And I wouldnt have known this if I went through the drive-through and he could have ended up in the hospital. I think this is an easy fix by placing all nut items on the bottom shelf so that when touched, nothing can fall on other items and lower the chance of cross contamination.

Local Guide
August 21, 2024

At 10:00, my mother came to Tim Hortons to use her meal combo offer from the app, which included a hash brown. The manager and the employee making sandwiches were rude and unhelpful, refusing to provide the hash brown that s meant to be included based on the app s offer. They didn t even explain that they don t give hash browns anymore despite what the app says. No receipt was given after purchasing the additional food. My mother found that her sandwich has a few cracked egg shells in her egg. My mother was quite upset about this, and I m also quite disappointed with this negative customer service they have in this place. She is just surprised how rude they are compared to other branches. The manager and his employees should make an effort to improve their lack of customer satisfaction in this place. We are not going back to this place neither would the others who we ll share about this to as she has experienced such terrible customer service in this branch. So can you do something about this please?

★★★
Local Guide
August 21, 2024

My guess is touch screen orders are served last. This location is good for drive thru.

★★★
August 21, 2024

Waste of time, waste of gas. Employees never have order ready at the window after paying. Always rude. Always saying I told you to do this and that. Very demanding and disrespectful. Complete lack of manners. Always ask you to pull away from the window to come around again to get youre order. By the time you get back to the window, the order you had paid $10-$15 for is now cold.

August 21, 2024

Very poor service , I feel like the employees are AIs and there being controlled by Indian back in india. Went to drive thrue could barely hear the person so I drove right to the window and ask if he could just take my order, he said no I need drive back to the menu board and I ask why not he said he doesnt want to get send back home by his employer. VERY SAD. No wonder this timmis only hire Indians.

August 21, 2024

Worst staff ever. I have been waiting at the front counter to place an order for more than 5 minutes while my husband waiting for me with my baby outside but no one cares to take order while i was the only one waiting to place an order.

August 21, 2024

I myself work as a manager in a fast food chain. I was waiting for my wife outside of these store with my baby for almost 10 minutes. While my wife being the only customer at the front counter was not greeted once by 4 staff member working while I am looking at the drive thru cars are being served. If they don t want to serve in store customers they should lock the front door and just serve the drive thru cars. I seek attention of the owner.

August 21, 2024

Drive thru experience was the worst.

★★
Local Guide
August 21, 2024

Some of the rudest staff Ive ever encountered at any Tims anywhere. Not sure what theyre trying to accomplish by barking have money ready at the end of every drive through order. Needless and patronizing and terrible customer service.

August 21, 2024

Worst staff ever, they really need to do better

★★★★★
Local Guide
July 21, 2024

They are great. Great Canadian brand

July 21, 2024

The last couple of times that I have been through the drive thru, the employees screw up my order. Today, I ordered a small Ice Capp and two walnut crunch donuts. The employee repeated my order correctly. I get to the window, hand the woman $10.00. She gives me change and hands me a XL coffee. I said that s not my order and hand back the change. I had to repeat my order and the window closes. The window opens then she says I ll charge you for two Timbits and hands me back the coffee. I repeated that s not my order. Now there s three women at the window. I ask them to ring up my order again. They can t do that. I m told now that they will just charge me for the two donuts. I hand back my $10.00 and get $3.85 in change. So I question it. As I am talking, one woman says to me I will explain it if you would be quiet . EXCUSE ME!!! Then a man comes to the window and says to me that they still have to charge me for the XL coffee. WTH! I said that I spoke English when I ordered and my order was repeated back to me in English. What the hell is their problem. The man stuck his finger in my face and told me to leave and not come back. He throw $6.00 at me. How rude can these people get and they were in the wrong. I will stick to McDonald s for their LG Iced Coffee. Tim Horton is a Canadian Icon but they need to stop selling franchises to New Canadians.

★★★★★
July 21, 2024

I came around 5pm and ordered Iced Capp with less cream. No hesitations, no arguments, this gentleman took my order and made my Iced capp the way I wanted It. Excellent customer service! Food

Local Guide
July 21, 2024

At 7:15am 5/July/2024 I was at this tim hortons There was a girl her name is DHYA She was vary rude with me for no reason Service : 1/5

★★★★★
Local Guide
July 21, 2024

Ordered chili, didnt give me the bread, then argued with me that she had. There was another customer, my friend, who also ordered chili. The person serving gave her bread, and butter. I was given dirty looks, no butter and just handed a dry bun, no bag, plate, not even a napkin, just handed me a bun.

★★★★★
Local Guide
July 21, 2024

Another great location Vegetarian options: Meatless options are available Food : 5/5 |

July 21, 2024

There should be more than one person running the store before 6am. You are waiting in the drive thru for over 10 minutes. Why is one person making food and drinks and cashing people out?. This is not convenient or sanitary at all. The line is so long and then to get your order wrong or not done properly only adds to my pissy attitude. At least have another person from 4am to opening for us that work early .

★★★★★
July 21, 2024

The food is good!

Local Guide
July 21, 2024

Your indian Staff at Drive thru window does not say Hii when we order something and even after giving the food they do not say thank you or anything . So rude of them ... either give them proper training or hire polite people

Local Guide
July 21, 2024

They should close them all down Tim hortons has gone so far downhill. I am tired of posting how bad they are. Once again rude service food is terrible, dont give receipts automatically so you cant post the store. Dear owner your response is a waste of my time I tried using the head office response once before does not work or if it does it is beyond my understanding.

Local Guide
July 21, 2024

Slow-service donuts not fresh

★★★★
Local Guide
June 21, 2024

It is a great nice location and comfortable. The washrooms can be given priority attention and keep clean.

Local Guide
June 21, 2024

The staff doesnt know how to prioritize orders. First to order must be served first. Please please please. Service : 1/5

June 21, 2024

Staff just ignores me and made me wait for 10 mins(I was at the front of the line and there were 7 people waiting behind me). This is insane!

★★★★★
Local Guide
May 21, 2024

Quick friendly service

★★★
Local Guide
May 21, 2024

I really like the self-service machines for improving the customer experience. However, Ive noticed that they dont provide receipts, which can be an issue if staff miss an order and theres no proof of purchase. It would be great if the machines could either print receipts or send them via email.

April 21, 2024

The slowest tim hortons l ever been, lots of staff but no one taking order everyone busy running around for no reason,the don t care about people line up, the staff must be trained customers should be prioritize first, hope this would change or else they will lose customers.

Local Guide
April 21, 2024

I ordered from the kiosk a sandwich and a donut. $9.70. I wait for my order and they tell me they dont have the donut or bacon for my sandwich. I ask for a refund. The lady says no then gets her manager. I get a refund but they refund me $7.90 instead of $9.70. its $2 not a big deal but a waste of time.

★★★★★
Local Guide
April 21, 2024

Good food

★★★
Local Guide
April 21, 2024

Kiosk wouldnt scan Tims Rewards. The bathroom wasnt properly cleaned or stocked with toilet paper. Food

April 21, 2024

Worst experience!

★★★
Local Guide
April 21, 2024

Theres always some weird people hanging around this spot.

March 21, 2024

They tell you the scanners not working , so they tell you to scan at the Speaker, then when you go to the payment that is on your app. Its not working properly. They said I have to pay which I did and I got charged 2 times This has happened 3 times at this location never again. Ill find another tim hortons

Local Guide
March 21, 2024

This place was renovated not too long ago but the floors and walls are disgustingly dirty. Tims and Wendys needs a manager that will take care of scrubbing the place from top to bottom. Food

March 21, 2024

Did not like their service and the wrap i ordered was veg habanero and all the food came out of paper sauces and veggies were out of the wrap the food was cold served.staff was not friendly at all the old lady was rude .

March 21, 2024

I used scan & pay yesterday, it charged me almost 5 more dollars for nothing . It was not the first time, Wendy s service and attitudes are even way better ! Service : 1/5

★★★★
Local Guide
March 21, 2024

Every Wednesday is All You Can Eat Pasta & every Monday is Chicken Parmesan for $20.00, thats included salad or soup unlimited.

February 21, 2024

I just went through the drive thru here about 20 mins ago. My second and last time. The girl taking my order was short and rude and used zero manners. I ordered a BLT combo and she didnt even ask me what I want in the combo and just assumed. I had to prompt her in order for her to ask me what I wanted in the combo. At the window she then shoved the terminal at me and never told me what the total was. This is BASIC customer service!! And she failed miserably. I wont ever go back to this location. Be better

★★
Local Guide
January 21, 2024

Main dining area is nice, had to wait 5 minutes before staff acknolledged me, bathrooms are revolting. Looks like they have not been cleaned in days.

★★★★
Local Guide
January 21, 2024

The food is good but the service is slow which creates long lineups

★★★★
January 21, 2024

Quick service, friendly staff, average food about what you can expect from any Tim Hortons. Pretty busy.

★★★
Local Guide
December 21, 2023

The staff was running around with no direction

Local Guide
December 21, 2023

The croissant and tea were good, but the customer service for the drive thru needs to significantly improve. I was rushed into paying and then before I could take a breath and put my card back into my wallet the person said, Next customer right to my face 2 times and kept saying NEXT CUSTOMER, until I was able to physically stretch my arms to the wheel and start driving off. I was like, is this actually happening? . Like give me some time to actually orient my body back into a driving position to drive away. I think they re trying to beat the Guinness world record of getting customers thru the drive thru. Seriously, please slow down and take a second to at least look at the customer and give some semblance of friendliness, instead of just seeing another dollar bill in a line of dollars to be got. Good luck to this location, despite the way they treated me and I m sure everyone behind and in front of me in the drive thru- which unfortunately means this review probably represents the experience of hundreds of customers per day- yikes! Please do better.

★★★★★
Local Guide
December 21, 2023

Excellent customer service by MALINI today. Very welcoming, understood my complex order requests and all with a smile, a positive I can attitude. Always a joy to be greeted by such an efficient and pleasant team member.

Local Guide
December 21, 2023

Their steeped tea is never fresh. They will argue saying its fresh and not brew it again even if you re willing to wait. Lazy staff